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Help Me Move My Pet

Incredible Experiences: Dudley's Move to Germany

Thursday, February 26, 2015 by PetRelocation.com Customer

Name: Katrina
Pet's Name: Dudley
From: Texas
To: Germany
Social Media: https://instagram.com/life_of_dudley/

"Reliable & Trustworthy"

My husband and I moved to Germany, last minute, for his job. That being said, we had to leave many things behind because we didn't have the proper time to plan and pack!

Dudley, our loving St. Bernard, was one of those precious items we left back in Texas. After discussing our situation with PetRelocation, they were able to help us get Dudley to Germany as easy and stress free as possible.

Being the caring dog lovers that we are, we worried for Dudley traveling on his own because he's such a sensitive dog. PetRelocation made us feel so reassured and comfortable with their services, though. Dudley's flight was even delayed by the airline carrier by a whole day because of an airline strike, but PetRelocation stayed in contact and gave constant updates on the flight status and on Dudley.

We highly recommend using their services. The staff was very friendly and so caring!!!!

 

dudley

Dudley in Germany

2014 DOT Data Reveals Positive Trends in Pet Air Travel

Thursday, February 26, 2015 by Pet Friendly Airlines

According to recent government data, pet air travel is growing safer.

The U.S. Department of Transportation has released its February 2015 Air Travel Consumer Report, which presents the DOT's overview of air travel data from last year and leads to an encouraging conclusion: of the approximately 2 million animals who traveled by air in 2014, there were 17 deaths and 26 injuries -- numbers that reflect a decrease from previous years.

As we've discussed in the past, though tragic pet travel stories seem to make the news every few weeks, overall the numbers of negative pet incidents are low, and statistically speaking, pet travel is quite safe.

Many of the incidents that do occur happen when pets injure themselves while trying to claw or bite their way out of the travel crate, illustrating the importance of crate acclimation. Other incidents are often due to natural causes or pre-existing issues, which is why it's also a good idea to talk to your vet before a trip in order to discuss concerns and schedule a health screening. Choosing a pet-friendly airline is also highly suggested.

No matter what, it's a good idea to spend plenty of time preparing for a pet move by researching requirements and helping your pets be as ready and as healthy as possible. There's always some amount of risk involved with pet travel (same goes for human travel), but with the right approach those risks can be minimized.

Read more about the pet travel data from 2014, and as always, please contact PetRelocation with any questions you have about traveling with your pet.

 

plane / enrique via flickr

enrique / flickr

Cat Air Travel to the United States: Surprisingly Straightforward

Wednesday, February 25, 2015 by Pet Travel Questions

Name: Dee
Number of Pets: 1
Pet Type: Cat
From: United Kingdom
To: United States

 

Hi PetRelocation,

I am currently living in the UK. My cat moved here with me and my family about 3 years ago, in 2012. We moved here from the US. We will be moving back to the US this summer. I want to make sure that everything runs smoothly and I have done everything that needs to be done.

It appears that I only have to have a current rabies vaccine and a health certificate issued within 10 days of our arrival in the US. Are there any other requirements? Also, will my cat be able to travel in the cabin of the plane with me? Coming into the UK he had to travel as cargo.

Thanks,

Dee
 

Hi Dee,

Believe it or not, coming into the United States with a cat is a pretty clear-cut process. As you'll see outlined here, your cat will need a vet health certificate showing the airline he is fit to fly, and proof of an updated rabies vaccine is also recommended. As the Centers for Disease Control website states, though rabies vaccines for cats are not required for successful import, the state you live in may ultimately require one (and many people agree it's a good idea to vaccinate your cat against rabies either way).

Other than that, we suggest checking with the airline to find out about additional rules and regulations. We typically use British Airways or United for pets going between the United Kingdom and the United States, and these airlines both require pets on this route to fly via cargo. To prepare for this, we recommend making sure your cat is well-hydrated and as acclimated to the travel crate as possible.

You're in a great place since you've traveled before and generally know what to expect, but if you have any further questions or think you'd like some help carrying out the move, please contact us for a consultation.

Thanks for your question, good luck, and welcome back to the United States!

Dog Travel to Canada from the United Kingdom

Tuesday, February 24, 2015 by Pet Travel Center Questions

Name: Ann
From: UK
To: Toronto, Canada
Pet: Mordecai: Pug/Shepherd mix (Approx, 37lbs, 3 1/2 years old)

Dear PetRelocation,
 
My daughter and her dog left Canada two years ago for Edinburgh, Scotland to go to the university there. Mordecai went through all the requirements for him to travel to the UK from Canada.
 
They now are moving back to Canada in June and I would like to know what the dog needs to come back into Canada. My daughter has a Canadian and a British passport. He is healthy.
 
Thanks,
Ann
 
Hi Ann,
 
We'd be happy to offer some guidance. For the most accurate information, please take a look at the pet import requirements for Canada via the official Canada government website. As you'll see, Mordecai will need a rabies vaccination certificate or a European Union pet passport outlining all the required information.
 
In addition to these key elements, we suggest choosing a pet-friendly airline (you can read more pet travel essentials on our blog for guidance). Since your daughter and Mordecai have traveled before and probably learned a lot from the experience, hopefully this will be a pretty smooth trip for them!
 
If you'd like to find out more about our door-to-door services, please fill out our online consultation form. Either way, good luck to them and thanks for reaching out!
 

Q&A: Exporting Pets from Singapore

Monday, February 23, 2015 by Pet Travel Questions

Name: Angela
Number of Pets: 1
Pet Type: Dog
Pet Breed: English Working Cocker Spaniel
From: Singapore
To: Charlotte, NC, United States

 

Dear PetRelocation,

How easy is it to move my dog from here in Singapore to Charlotte in the United States? How long does it take? What will he require in terms of paperwork, vet checks and vaccinations, etc.?

He was originally born in the UK and moved to the Netherlands after 18 months, had a pet passport and traveled via the car across the water. He then moved again after 12 months to here in Singapore and required a flight, more paperwork etc.

He is now 5 years old and also had a metal plate inserted into his knee about 8 months ago.

Thank you kindly,
Angela

 

Hi Angela,

Thank you for your question! Please take a look at the pet import requirements for the United States. We typically recommend starting to prepare at least 30 days in advance, as you'll need to gather a vet health certificate and proof of an updated rabies vaccine.

We also recommend helping your dog to become acclimated to the travel crate if he's not already. The fact that he has a metal plate in his knee should not cause a problem, but either way we highly suggest discussing any concerns you have with your vet.

Finally, choosing a pet-friendly airline is an important part of the process, as well. We often use KLM, United, British Airways and Lufthansa, for example, as these carriers have established pet procedures and place a high priority on safety and comfort.

Please let us know if you think you'd like some help organizing your move; one of our Specialists would be happy to discuss your relocation options with you.

Hope this helps, good luck!

PetRelocation Employee Spotlight: Tobi, Client Care Specialist

Monday, February 23, 2015 by Core Values

tobiBy Kelley Barnes, Director of HR

If creating an incredible experience for PetRelocation’s clients and their fuzzy family members is like painting a masterpiece, then Tobi is the Georges Seurat of Client Care Specialists. Every ‘t’ is crossed and every ‘i’ is dotted when it comes to her communications and plans.

When she interviewed with PetRelocation in April 2013, one quality about Tobi that was immediately evident to the team was her meticulous attention to detail. Nothing slips past her when it comes to the logistics coordination that is an essential part of every pet move Tobi supervises.

Tobi has built strong partnerships with a select group of PetRelocation’s team of agents that she likes to use regularly. They know what she expects in terms of pet love and handling, and in turn she always keeps them apprised of any unexpected changes or hiccups that may occur (like the recent snow storms and weather issues that caused pet flight cancellations in New York, Chicago and Boston and affected several pet trips).

During a move when there is a sleepless pet parent anxious for an update, Tobi has been known to take late-night phone calls and send prompt emails with pet photos after a pet arrives in a foreign destination.

One previous coworker wrote, “She is always there to help the team and accomplish any task that is needed, and she comes up with out-of-the box and creative solutions when there is no clear solution at hand.” Teamwork is one of the core values we uphold at PetRelocation, and Tobi doesn’t try to live it, it just comes to her naturally.

We asked Tobi to share some of her thoughts in a series of questions below. Hope you enjoy the read!

Why did you decide to apply to PetRelocation initially?

After college, I worked at a computer company for 13 years. I became unfulfilled because I could not see the direct impact of my work. My husband encouraged me to find a job where I could make a difference and helped me do some research – he found the Client Care posting online and I applied for it the very next day. 

 

tobi

Tobi, her husband Kris, and their Basset trio (Gus, Bluebonnet and Clementine)

What’s your favorite client story?

There are so many terrific reunion stories to choose from, but one that really stands out is a recent move of two English Bulldogs from California to Indonesia. The dogs (pictured below) started their journey on Sunday and reunited with their family on Friday. I shared every step of their trip with the entire office because every single person at PetRelocation cares about the journey of the pets we move. 

 

dozer & gumbo

Two of Tobi's most memorable clients

What’s it like to work at PetRelocation?

In a word – terrific. I feel like I am one of those lucky people who has a job they actually enjoy and works with people they like.

What has surprised you since working here?

I am most surprised by the remote locations that people move to for their work – places I had never heard of before working here such as Kuala Belait, Brunei and Ripailles, Mauritius.

What do you think will change about pet travel in the next five years?

My hope is that more airlines will establish actual pet travel programs, giving us more options to present to our clients. Pet travel is clearly becoming more common and airlines are bound to really start catering to animals as well as humans. 

client care pjs

A few PetRelocation team members on 'Pajama Day'

What advice do you have for people who want to join the company?

Do not be afraid to ask questions. What we do is very unique – until you worked with us as an employee or a pet owner, you’ve probably never met a “pet relocator.”  Between airport codes, animal import/export requirements, animal vaccines and countless other things there is an abundance of information to learn. This is not the kind of job where you can just assume you’ll figure something out later – questions are good!

What do you wish other people knew about the company?

We truly manage your pet's move from point A to point B and we specialize in problem solving. There are certain elements of travel that are unpredictable (weather delays, lost paperwork, etc.) – you can count on us to handle those unexpected events for you.

What would people be surprised to know about you?

So many things – that I am over 5 feet tall. That I am actually an android (Tobi spelled backward is iBot). Also, I am learning to play the mandolin. [Editor's Note: Tobi also has a hamster named Christmas, who is pictured below].

 

christmas the hamster

Christmas, Tobi's hamster

If you could have any superpower, what would it be and why?

I would like to be invisible so that I could sneak into music concerts and Disney World.

Hollywood wants to make a movie about your life. Who do they cast to play you?

I would have to insist on playing myself because I’m not sure anyone else could capture my strange and adorable accent that is half-Louisiana, half-Texas.

 

Thanks for all you do, Tobi! Find out more about the PetRelocation team in this "Meet the Office" video, and if you're interested in working with us, check out our Careers page.

International Rabbit Travel to Italy

Friday, February 20, 2015 by Pet Travel Center Questions

Name: Laura
From: Honolulu, HI
To: Rome, Italy
Pet: PJ, Rabbit Holland Lop, 11 months, 4 lbs
 
 
Hi PetRelocation,
 
What are the regulations and required documentation to bring a domestic rabbit into Italy?
 
My husband is in the Air Force and we will be stationed at Aviano Air Base in Italy at the end of this summer. We have an 11-month-old rabbit, and I am trying to figure out what the exact regulations are for bringing a domestic rabbit into Italy. I have been searching numerous websites and I've emailed several Italian consulates across the country, but I have been unable to get any answers.
 
Please help! I've already found airlines that will allow me to bring him there, but I don't want to get turned away at customs in Rome.
 
Thanks,
Laura
 
 
Hi Laura,
 
Typically we turn to the USDA for official information about importing various pets into countries around the world. On the Italy pet import page, there is a link to a health certificate specifically for rabbits.
 
The Ministry of Agriculture is another source we often double check with, and for general information about pet travel, please take a look at our blog where we've posted a few frequently asked pet travel questions. For rabbit travel, hydration and using the right travel crate will be important details to attend to.
 
Hope this helps, Laura! Thanks for getting in touch, and please contact us if you have any further questions or think you'd like some help with your move.

Cat Travel from Australia to the United States

Tuesday, February 17, 2015 by Pet Travel Questions

Name: Caroline
Number of Pets: 2
Pet Type: Cats
Pet Breed: DSH
From: Australia
To: Arizona, United States

 

Hello :)

I am totally up the creek without a paddle with no clue of what is needed to relocate my cats. Do they need vaccinations, and if yes, what sort? Would there be a very simple way of relocating them other than using very expensive companies that specialize in this?

Any information you could send my way would be appreciated.

Have a great day :)
Caroline

 

Hi Caroline!

We're happy to help shed some light on your creek-sans-paddle situation. Unless you've moved a pet before, there's no reason you would even know where to begin (which is completely understandable).

To start, please take a look at the pet import requirements for the United States. Your cats will need a vet health certificate (for the airline) stating they are healthy and fit to fly. A rabies vaccine is technically not required, but since you might want or need to have your cats vaccinated once you're settled in Arizona, it wouldn't hurt to take care of this before you travel and have that documentation handy, also.

Furthermore, here are a few basic pet travel tips that we suggest looking over. It's important to choose a pet-friendly airline and to help your cats become as acclimated to their travel crates as possible in order to help ensure a smooth trip.

It's not necessary to hire professionals to handle this trip and many people choose to book the flight, take care of the vet visits and paperwork, etc. on their own. If you do decide to enlist support, however, we'd be happy to tell you more about our door-to-door services.

Hope this helps! Just let us know if we can be of further assistance, and good luck with everything.

Pet Move of the Month: Fred & Wilma's Trip to Japan

Tuesday, February 17, 2015 by PetRelocation.com Customer

fred & wilmaThis month's featured pet move shines the spotlight on two very cool cats: Fred and Wilma. This charming duo has moved with us before (their mom is a busy world traveler), so they're becoming pros when it comes to relocating internationally.

Their latest trip took them from Germany to Japan, and now that they're settling in we thought we'd catch up and find out how things are going. Read on to find out more about Fred and Wilma!

What brought about your move?

Due to my job, I move every 2 to 3 years. I got the cats in Australia in 2007 and since then I moved them to the States, then to Germany and now Japan.

How did this particular move compare?

Both of the moves were the easiest, smoothest I ever had with the cats.

What were some of your initial concerns?

No matter where you are headed, the paperwork can be extremely confusing and overwhelming. I was worried that since I was overseas, it would be hard to get everything done on time.

What surprised you about the pet travel process? Can you discuss any particular challenges or interesting details?

The best advice I can give is to plan early. Lots of countries have strict rules about the importation of animals. In my case, I was taking my cats from Germany to Japan and had to have a 6 month “at home” quarantine. Also, lots of airlines have restrictions on the time of year the pet can travel based on the temperature.

How have Fred and Wilma handled the transition so far?

My fur babies are known for being “fraidy cats,” but as soon as they got to me here in Tokyo and out of their crates, they have just taken over the apartment. They found their box, their food and my couch for a nice nap. I just cannot get over how easily they have adapted. 

How do Japan, Germany and the United States compare in terms of pet-friendliness?

Both Germany and Japan are known for their love/obsession with their pets. The Germans LOVE their dogs and the Japanese LOVE their cats (see Hello Kitty). In Germany, I was lucky enough to have a vet that made house calls! I get my pet supplies online or from a military base, as my cats are used to American products. I know I could get anything I need here in Japan if I had to.

What advice do you have for people who might be planning a pet move?

As I say, plan early. Pets are part of your family and SO important to you, so I know the process can be stressful because you just want them to be comfortable and happy. It can be done (and be done smoothly) if you plan ahead.

 

fred & wilma settling in

 

What made you decide to hire PetRelocation to assist you?

I did my research, believe me. I went with PetRelocation because they were super responsive and totally understood how important my cats are to me.  I was encouraged by the testimonials of other clients. Also, I immediately felt at ease with my PetRelocation consultants. 

My situation was hard, as I was moving from Germany to Japan with a stop in the States in between. Turned out I had to leave the cats with my brother in the States for 6 months due to a Japanese regulation for an “at home quarantine.” My consultants treated my brother with as much respect as they gave me and constantly kept us both informed.

They walked us through all the paperwork and worked out a great timeline. I also LOVED that they offered a point to point delivery. They picked up the cats at my brother’s so that he would not have to tackle the nightmare of the airport processing, and they delivered the cats to me at my place in Tokyo. I have done this by myself and trust me, this was priceless!!!

Another highlight was that they tracked the cats the whole way from beginning to end so I had peace of mind the whole time. I honestly cannot recommend them enough. From beginning to end they made this process as easy and as stress free as possible. I will be using them again for sure!!!

 

Congrats to Fred, Wilma and their loving owner on another successful move! Thinking about relocating with your own pets? Feel free to contact us to speak to a Specialist about your options.

Planning International Pit Bull Travel

Monday, February 16, 2015 by Pet Travel Questions

Name: Margarita
Number of Pets: 1
Pet Type: Dog
Pet Breed: Pit Bull
From: Colombia
To: Florida, USA

 

Dear PetRelocation,

I have a 60 pound Pit Bull and I need it to bring it here to United States. I would like to know if this is possible (and can your company do the moving)?

Thanks,

Margarita

 

Hi Margarita,

Thanks for your question! The United States does not have any particular breed restrictions when it comes to importing pets, and it's actually one of the easier countries in terms of rules and regulations. Please take a look at the US pet import requirements for an overview of what to expect.

We also recommend reading over these basic pet travel questions and answers. Here you'll see that it's important to choose a pet-friendly airline and help your dog to be acclimated to the crate as well as possible. You'll also want to review the airline requirements very carefully, as Pit Bulls often face different rules. If you're flying with United, for example, your dog would need a reinforced travel crate.

If you're interested in hiring help with this move, please fill out our online consultation form. With a few more details we'll be able to tell you more about your move options.

Hope this helps, and we hope to hear from you soon!
 

Dog Travel to the United States from Canada

Thursday, February 12, 2015 by Pet Travel Questions

Name: Soleil
Number of Pets: 1
Pet Type: Puppy
Pet Breed: Chocolate Labrador
From: Quebec, Canada
To: Houston, Texas

 

Hi PetRelocation,

My dog just had puppies and my uncle is living in the states and he wants one. We are just curious about some of the requirements needed to have the puppy transferred from Canada to the States. What are the fees involved?

If there is any special way of handling this? If you can give me the best information on this it would be very much appreciated.

Thanks,

Soleil


Hi Soleil,

Thank you for reaching out with a question! We'd be happy to offer some assistance. Please begin by looking over the pet import requirements for the United States. The dog will need to have a vet health certificate stating he/she is healthy and fit to fly (this is what the airline requires) as well as an up-to-date rabies vaccine. We recommend that dogs be at least 16 weeks old before they travel by air.

Please take a look at these essential pet travel tips for more information about the basic process. As you'll see, crate-training and choosing a pet-friendly airline are very important parts of planning a smooth relocation. You'll also need to make sure the travel crate is the correct size and airline-approved. If you have questions about flying an unaccompanied dog via cargo, please read more about it here.

If you think you'd like some assistance, please fill out our consultation form. We've organized thousands of safe pet moves and would be glad to help you, as well.

Dog Travel to the Dominican Republic

Tuesday, February 10, 2015 by Pet Travel Questions

Name: Lindsay
Number of Pets: 1
Pet Type: Dog
Pet Breed: Blue Heeler
From: USA
To: Dominican Republic

 

Hi there,

We're moving to the Dominican Republic in the Summer of 2015. Many airlines seem to say you cannot ship a dog if the daily forecasted temperature is 85 degrees or higher, and it appears to be over 85 in the DR all year long! Is there some sort of way around this rule? Using a professional shipping company or something? Thanks for your help!

Best,

Lindsay

 

Hi Lindsay,

Thanks for your inquiry. We've helped several pets move successfully to the Dominican Republic and would be happy to explore your options with you. Often pet travel can seem impossible at first, but after some investigating is done and expert knowledge applied, a solution can often be found. For your information, here are the pet import requirements for the Dominican Republic.

Generally, flying with a pet-friendly airline (we often use United) diminishes the chance of being affected by temperature, as a truly pet-oriented carrier will not let pets be exposed to the elements for a significant amount of time and will place a high priority on safety and comfort all year round.

Please read over these basic pet travel tips on our blog, and if you think you'd like to find out more about our door-to-door services, please fill out our online consultation form.

We hope we can be of service to you, and either way, good luck!
 

When to Hire Professional Assistance with a Pet Move

Tuesday, February 10, 2015 by Pet Travel Questions

Name: Alexander
Number of Pets: 1
Pet Type: Cat
Pet Breed: Fluffy
From: Oklahoma City, OK
To: San Diego, CA

 

Dear PetRelocation,

My fiancé and I are getting married and we'll be moving her and her cat to San Diego. I'm checking out the options and whether or not it would be easier to use a pet transport service or just fly back with her cat. How does your business handle the pet being transported?

Thanks,

Alexander

 

Hi Alexander,

Excellent question. Most of the time it's technically possible for pet owners to move pets on their own, but since the process can require a considerable amount of effort (and often stress), some people choose to hire the help of professionals so that they'll have more time to focus on other things (such as moving their own belongings, etc). Here are a few more reasons people choose to hire help.

A domestic cat move is not as complicated as moving a large dog internationally, for example, but you might still find that enlisting pet travel experts to handle the move could be a good solution. PetRelocation arranges door-to-door travel services and helps oversee the gathering of pre-export paperwork, the right travel crate and the plane ticket. We move our clients' pets via cargo on a pet-friendly airline, making it easier for the owners to plan and carry out their own trip.

Please take a look at some of our recent customer stories to find out more about what we do, and it might be helpful to read over these commonly asked pet travel questions, as well.

You may ultimately decide to carry your cat in the cabin with you or plan the cargo trip on your own, but if you're seeking additional assistance you're welcome to contact us for a consultation.

Hope this helps! Congratulations on your upcoming marriage, and please let us know if we can answer any further questions.
 

Shipping a Dog from California to Washington

Thursday, February 5, 2015 by Pet Travel Questions

Name: Dana
Number of Pets: 1
Pet Type: Dog
Pet Breed: Shiba Inu
From: California, USA
To: Richland, WA, USA

 

Dear PetRelocation,

My question isn't in regards to moving, but I've found a 4-year-old Shiba Inu in an animal shelter in California that I really want to adopt. The problem is that I can't get down there: is there any way I could have him shipped to me? Is this something that you guys do?

Please let me know how much this typically costs...

Thanks,
Dana

 

Hi Dana,

Thank you for your question! It is possible to have a dog shipped to you unaccompanied, but you will need to arrange for someone in California to gather the correct paperwork beforehand (usually just a vet health certificate and proof of an updated rabies vaccine -- take a look at the Washington requirements here).

You'll also need to buy the correct airline-approved travel crate and have someone take the dog to the airport and check him in for his flight, ideally on a pet-friendly airline.

Our company arranges door-to-door pet relocations for pets flying unaccompanied, and though usually the pet owner brings their dog to the vet, etc. in the days before the move, it's possible that we could have an agent handle this for you. Our costs for moving one small pet internationally typically start at around $1200, but your costs will differ depending on a few factors.

If this sounds like what you're looking for and you'd like to discuss your options with us, please give our office a call or fill out our online consultation form. Thanks for considering us, and good luck with everything!

Incredible Experiences: Hazel's Move to Germany

Thursday, February 5, 2015 by PetRelocation.com Customer

hazelThinking about traveling with a pet? Hopefully the resources you find here on the PetRelocation site are helpful, but we know nothing beats receiving tips, advice and anecdotes from a fellow pet lover who has been through the process already.

That's why we'd like to point you to the blog called Rob, Meg, and Hazel Abroad. We recently helped Hazel the German Shepherd move to Germany and were excited to see that her pet parents took the time to write about the entire process.

We highly suggest reading Hazel's move story in its entirety (especially to those of you planning an international pet move soon), but for now, here are a few highlights that really rang true to us:

"I know I wished that I would have found more information from a pet owner, rather than a pet moving company, when we started our search."

It's completely normal to feel overwhelmed and scared at the beginning of a pet move, and nothing compares to having direct access to the knowledge and experience of a seasoned pet traveler. Now thanks to Meg and her blog, a few future pet owners will have this when they begin!

"In America, there is so much media coverage on mistreated, hurt, or dead pets from seemingly neglectful airlines... And, of course, all of the media coverage is sensationalized."

As we've discussed before, the pet travel stories that make it to the news are sad and scary, but they do not accurately represent the big picture. The more you learn about your options, the more you'll realize that you're not powerless when it comes to planning a safe pet relocation.

"I think the hardest part of the choosing process is deciding what is best for your nerves and your pet’s well-being (and nerves, for that matter). We chose this company because they are picky with which airlines get the business, they are comprehensive in their assistance…. at every level (!)…., and because their staff is just plain nice!"

We included this partly because it's a compliment to us (thanks, Meg!), but also because it once again reflects the uncertainty that is inherent in the pet relocation process. Without evidence and reassurance it's hard to make a choice, but doing as much research as possible and coming across stories like Hazel's can make a big difference. We'd also like to add that PetRelocation is indeed a detail-oriented team of pet lovers, and we treat all clients' pets as well as we'd treat our own.

hazel

"New rules (as of Jan 2015): The person sending the dog off (whoever signs the papers going to the USDA) must arrive in Germany within 5 days of the fluffbutt’s departure. This is to help prohibit the selling of puppies overseas, I believe."

This is an important update that all pet travelers to the EU should be aware of. Start by reading over the new rules here, and talk to a relocation specialist to find out how they might affect you specifically. Side note: we love that Meg calls Hazel a "fluffbutt" -- you can never have too many affectionate synonyms for "pet."

"When your pet arrives – they may be a little off-color from the new crazy adventure they just had! And their tummy might still be in the US…so hit a local Aldi for affordable chicken breasts and rice – boil both (separately) and offer as a food substitute until your furball seems up to eating normal food again."

This is great advice. We suggest to our clients that they start feeding their pets slowly and carefully upon arrival, especially if it has been necessary to switch to a different type of food than what you had at home. Make sure they have plenty of water and attention from you, of course, and talk to your vet if any concerning behavior arises. In our experience, pets are generally pretty resilient and will be probably be back to their normal selves within a few days (sounds like Hazel was!).

hazel

"Using a pet moving company takes all of the hassle (and the potential pain, anger, etc…whatever else comes with moving a pet on your own without prior experience) so you can focus on moving to a new country and getting your pet settled."

It's true that services like ours are not the cheapest option, but time and again we hear from our clients that they appreciate the fact that so much fear and stress was removed from the process because they decided to enlist help. We may not be for everyone, but we're glad to hear Hazel's owners feel confident they made the right choice with us!

Thanks again to Meg and Rob for choosing us to assist with Hazel's move and for sharing such valuable, helpful information about pet travel. As always, please contact us if you're looking for assistance with an upcoming pet relocation and happy traveling, pet lovers!

Pet Travel: Moving Birds Safely

Wednesday, February 4, 2015 by Pet Travel Questions

Name: Bab
From: LAX, California, USA
To: Seattle, Washington, USA
Pets: Congo African Grey, 23 years old; Yellow Nape Amazon, 24 years old

Dear PetRelocation,

I'm out of my mind finding out the best airlines to fly my parrots to a sanctuary in Washington. Alaskan airlines needed a health certificate and was double the price of United. I do not care about price, I just want them to be okay in their travels. United had some very bad reviews -- they requested no health certificate and the cost was $150. All of this frightens me and I am trying really hard to do the best by them. Is it better to fly them or how else could I transport?

Thanks,

Bab

 

Hi Bab,

Thanks for your question -- it's completely understandable that you're feeling nervous about moving your birds. To start, please take a look at this overview of bird travel tips for information about securing the right travel crate, etc. Luckily, flying domestically is not as complicated a process as flying internationally, but as you know there is still a good amount of preparation involved.

For your information, we often use United to move pets and have used them for successful bird relocations, as well. If you'd like some help, please give our office a call or fill out our online consultation form.

Please let us know if we can be of further assistance, and good luck with everything!

Dog Travel to Tunisia

Monday, February 2, 2015 by Pet Travel Questions

Name: Crissy
From: United Kingdom
To: Tunisia
Pets: Chihuahua Mixes (5)

Hi PetRelocation,

How much would it cost to transport my five dogs to Tunisia? They typically sleep together in one crate -- would they be able to travel this way?

Thanks,

Crissy

 

Hi Crissy,

Thanks for submitting your pet travel question to us! When preparing to relocate with pets internationally, it's a good idea to check with the Ministry of Agriculture of the country to which you'll be moving to find out about the most up-to-date pet import rules (usually a health certificate and proof of updated rabies vaccine are required). You can also find out a little about Tunisia pet import rules here.

We'd also like to suggest taking a look at these essential pet travel tips and, when researching airline options, choose one with pet-friendly policies if possible. It's likely your dogs will each have to travel in their own airline-approved travel crate in the cargo area of the plane, so it's important to acclimate them to their crates in the weeks before you move (this makes it a less stressful and overall more smooth experience for all involved).

In terms of costs, our door-to-door services typically start at around $3500 to move one small pet internationally. You're welcome to contact us to discuss your options, or if you'd like to explore alternate and possibly less expensive solutions, we recommend searching for local agents through IPATA.org.

Hope this helps to get you started! Just let us know if you think we can be of further assistance, and good luck with everything.

Flying Internationally with Restricted Dog Breeds

Friday, January 30, 2015 by Pet Travel Questions

Name: Biggie
Number of Pets: 1
Pet Type: Dog
Pet Breed: Pit Bull mix (though hasn't had DNA testing)
From: Chicago, USA
To: Bulgaria

 

Hi,

I've been researching individual airline guidelines for transporting dogs, and have found that the restricted breeds are often subtitled "brachycephalic or snub-nosed breeds," which I thought referred to dogs such as pugs and English Bulldogs. However, pure bred or any mixed breeds of Pit Bull Terriers and American Staffordshire Terriers are listed in the restricted breeds, as well. Is this because they are considered brachycephalic/snub-nosed, or is it an additional/unrelated issue? I am considering a move to Europe and will not move without my dog, but also do not want to take any extra risks if it is a greater health hazard for his breed to fly.

Additionally, I was unclear whether dogs transported in the cargo compartment can be flown in the crates that are metal only, or are you supposed to use the carriers that are plastic enclosures with metal doors? My dog is well behaved in his normal metal crate where he can easily see out, but is often anxious and frightened inside of a plastic crate with the limited number of slits.

Thanks for your help!

 

Hello,

Thanks for the question, we'd be happy to offer some guidance. Breeds such as Pit Bulls and Staffordshire Terriers are often listed as "restricted" because of historic breed bans rather than health issues. Though you'll find plenty of evidence to support the fact that these breeds are no more dangerous than any other (as we're sure you already know), their size, appearance and possible strength still dictates the policies of many countries and airlines.

We often refer to breed-specific legislation resources online when helping our clients plan out international moves, as some countries do not allow certain breeds to be imported. For example, we helped a dog named Stan move to the Netherlands in 2013 when his owner found out that he wouldn't be able to go to Denmark, where Pit Bulls are banned. Advance planning and creative solutions might be necessary for your move, as well, so it's great that you're starting the process now.

As far as travel crates, this is up to the airline. United (an airline we often choose to fly with) requires that Pit Bulls and a few other breeds travel in reinforced crates meeting IATA Container Requirement #82. KLM, Lufthansa and British Airways are also airlines that we typically select, so we recommend researching the current rules and procedures of these carriers when planning your dog's move.

We also recommend contacting the Ministry of Agriculture in Bulgaria as well as any local authorities and vets who may be able to shed light on how Pit Bulls are regulated (if at all) there. Every country is different, and it's best to learn as much as you can about laws and cultural attitudes before you go.

Hopefully this helps! Just let us know if you think you'd like some help arranging this move (you can fill out our online consultation form), and good luck with everything.

Corgi Travel to the United States

Wednesday, January 28, 2015 by Pet Travel Questions

Name: Apollo
Number of Pets: 1
Pet Type: Dog
Pet Breed: Corgi
From: Taiwan
To: California/Nevada (United States)

 

Dear PetRelocation,

What do we have to do to ensure our dog can come live with us in the United States (we'll probably be landing in California). Your information would be greatly appreciated.

Thanks,

Apollo

 

Hi Apollo,

Thanks for the question, we'd be happy to help. First, read over these basic pet travel tips in order to become acquainted with the essential logistical details, and then take a look at the pet import requirements for the United States.

To summarize, you'll need proof of an updated rabies vaccine and a health certificate, an airline-approved travel crate, and before you fly we recommend acclimating your dog to the crate as well as possible. We also suggest making an effort to choose a pet-friendly airline (we often use United, KLM, Lufthansa and British Airways).

Many people choose to hire professional assistance with an international pet move; if you're looking to explore this option, feel free to fill out our online consultation form.

Hopefully this helps to get you started! Just let us know if we can be of further assistance, and feel free to peruse our blog for pet travel stories and additional advice. Good luck and travel safely!

Planning Safe Pet Travel for a 10-Year-Old Dog

Tuesday, January 27, 2015 by Pet Travel Questions

Name: Duda
Number of Pets: 1
Pet Type: Dog
Pet Breed: Cockapoo
From: Toronto, Canada
To: Guatemala City, Guatemala

 

Hello,

I am moving to Guatemala this summer for a job and I am bringing my dog with me. He is 10 and I am a bit worried about his age when flying. Will this be a problem? Cockapoos do tend to live longer, so this isn't really as as old as if he were another breed.

Is there an alternative to shipping him in a regular cargo area on the plane? I am worried about their temperature restrictions since we are traveling in the summer and have to stop over in Houston or San Salvador.

Thank you!

Duda

 

Hi Duda,

Thanks for submitting a question to us! Before traveling with an older pet, we recommend discussing any concerns you have with your vet and also reading over these travel tips for older dogs. We've helped many dogs and cats 10 years old and older move safely, and with the right preparation and care, it is most likely a possibility for you, too.

As far as air travel, we recommend choosing a pet-friendly airline (we often use United, KLM and Lufthansa due to their pet safe policies, for example). Airlines with solid pet procedures in place are less affected by temperature, however in the heat of the summer it's possible that you'll run into various embargoes. Since the rules and ports at which they apply change each year, we recommend checking directly with the airline to find out more.

You're also welcome to fill out our consultation form to hear back from a Specialist and discuss your move options, and we also recommend reading over these basic pet travel tips. The more you learn about the process, hopefully the more comfortable you'll feel about your dog's flight.

Just let us know if we can be of further assistance, and good luck!