From: Hong Kong
To: Toronto Ontario
Number of Pets: 1
Pet Type: Dog
Pet Breed: Cane Corso (110 lb.)
From: Sicily, Italy
To: Atlanta, GA
I need cost estimate, where to buy a large pet kennel for the flight, any special paperwork that's required, etc. I already know about getting the Health Certificate from an authorized Italian vet, and the CDC said they don't require any special papers, but I don't know things like, if it's better to fly the pet via Delta, Alitalia, etc. or are there special pet transporters?
My son has been in Sicily for 11 years and is returning to the US. He asked me to find out how to transport his dog.
Thanks for contacting us with your question. To start, please take a look at the pet import requirements for the United States. The US requires that you have an international health certificate and proof that pets are up to date on the rabies vaccine.
You can review this information about choosing the correct travel crate, as well. Many people visit a pet store to "try on" the travel crate before they buy and then buy the crate there or, if no pet stores are available to your son, he can buy one online. It sounds like his dog may need a custom crate (we have information about custom crates that you'll find through the above mentioned link, and if you have questions we can tell you more).
The price of our door-to-door services depends on a several factors, but in general international moves begin at around $2,500-$3,000 USD. If you'd like to continue to research your options, another great resource for pet travel information and finding local pet agents yourself is IPATA.org.
Finally, in terms of airlines, it's very important to choose a pet-friendly airline. We often use KLM, Lufthansa and United due to their established pet policies. Since you're flying a large dog, it will also be important to check with the airline ahead of time to make sure the cargo space in the plane will be able to accommodate the crate.
This is a lot of information, so please don't hesitate to contact us if you have questions about anything, including our comprehensive services. Thanks again, and we hope to hear from you soon.
We address your safety questions about airlines and pets traveling in cargo.
A pet evacuation law (that would allow pets on public transportation during an emergency in New Jersey) is a little closer to passing.
Air Canada apologizes to a soldier and her service dog.
Zap and Guida are featured as our Pet Move of the Month!
Speaking of Zap and Guida, here is their happy reunion video.
Have a wonderful weekend!
Though we have arranged thousands of safe pet moves over the years, we here at PetRelocation still understand that the process of relocating a pet can be very stressful. Trusting others to take good care of your pets isn't easy, and we often receive questions about airlines in particular.
One concerned pet owner recently wrote us an email that we thought was worth discussing. In essence, she worried about recent news stories telling of pet deaths on airlines, and she wondered how she could ever feel comfortable facing the possibility of international travel with her dog in the future.
Specifically this pet owner asks, "How can people truly know that their dogs will be safe and comfortable during a flight?"
This is a great question. In the past we have discussed how to minimize the risks of pet travel and we continue to stand by a few basic bits of advice. It's important to plan well and plan early, talk to your vet about any health concerns you may have, take extra caution with snub-nosed breeds, choose a large, well-ventilated travel crate, and of course, consider enlisting expert help.
Even pet owners who take the process seriously and follow the above advice may still feel nervous, and we totally understand that. There are no guarantees in life, and the fact remains that there is some amount of risk involved in pet travel, human travel, and just about everything else we do.
We respect people who decide not to fly their pets, but if a permanent or long-term move exists on your horizon and you can't imagine leaving your furry family member behind, here are a few more things to remember.
Hopefully these details make it easier to form a bigger and more accurate picture of pet cargo travel as a whole. While it may not be realistic to make a 100% guarantee when it comes to pet travel, there are certainly ways to plan every step as safely as possible using all the resources and expert knowledge available.
Please contact us if you'd like to discuss your pet move with an experienced PetRelocation consultant. We'd be happy to talk!
Many of us are currently experiencing colder-than-cold temperatures (yes, it's below freezing even here in Austin, TX), so it's a good time to revisit a few cold weather pet tips. Here are some ideas to help keep your pets safe and happy all through the winter.
Do you usually go for an hour-long walk in the park each morning? Does your dog or cat hang out in the backyard all day while you're at work? Obviously snow and extreme temperatures may require that you change things up for a few days, so put your pet's best interests in mind and allow them/convince them to stay inside where it's warm.
Antifreeze is tempting and dangerous to dogs, so steer clear of colorful puddles when you're outside. Also, de-icing salt is an irritant to footpads, so wipe off those little feet when you go inside and consider outfitting your pup with booties if you walk in a particularly salty/treated area of town.
While staying cozy inside, be sure that pets can't accidentally burn themselves on radiators, space heaters or fires in the fireplace.
Pets may need a few more calories in the winter, and just because it's cold doesn't mean dehydration can't occur. Make sure they have access to all they need to stay healthy.
Just because you're cooped up inside doesn't mean you have to be lazy. Engage your pets with playtime, offer puzzle toys, and shower them with plenty of affection during these snow days. (And the more they exert themselves, the less likely you'll have to deal with bad behavior like barking and chewing.)
Snipping away any hair that might collect snow and ice will make your long-haired dog or cat much more comfortable. After time outside, take a look at sensitive foot pads to be sure no cuts or chapping are present.
According to Chicago veterinarian Dr. Tony Kremer, arthritis can often feel worse when the temperature is cold, so talk to your vet if you notice any symptoms of pain or decreased mobility in your pet. Your pet's doctor may choose to administer an anti-inflammatory to help alleviate any discomfort.
If you have a road trip coming up, think about safety (for yourself and your pet) and adjust your plans accordingly. If you're flying with a pet soon, check with your airline to see if they've altered their schedules in light of the cold weather -- especially regarding cargo travel.
Do you have any cold weather pet tips to share? Tell us how you make it through the most brutal winter days. Stay warm, everyone!
As December draws to a close, we're taking some time to look back on a few highlights from a fun and busy year of shipping pets and helping reunions happen.
Here are all the Pet Moves of the Month from the second half of 2013! (And here's Part 1 in case you missed it.)
After life threw a few ups and downs their way, these three kitties ended up home in New Zealand with their loving owners. Careful, this story is a tearjerker.
These two (pretty cool) rescue cats went from California to Dublin with their owners, who entrusted us to help move their most precious cargo.
This long-legged pup traveled from Texas to South Korea and handled the trip like a pro.
Liza the dog and Val the cat moved all the way from Sri Lanka to Nevada. Quite a journey!
This month's featured move involved 10 dogs and two cats. They went from Thailand to the US with their big-hearted and truly dedicated owner.
We finished up the year with another pretty awesome pet move. Zimbo went from the US to Uganda, then from there on to South Sudan. A true globetrotter!
Thanks to all of our clients near and far for choosing us to help with their journeys. Here's to another great year!
Pet's Name: Abraham
From: Washington, D.C.
To: Hong Kong
When my husband and I learned we would be moving to Hong Kong, I immediately hit the internet to figure out how to get our 2-year-old French Bulldog Abraham (“Ham” to his close friends and admirers) there as well. Moving any beloved pet is stressful, but Frenchies (like all snub-nosed breeds) are particularly challenging given their breathing and temperature-regulation difficulties. When I learned that he could only fly as cargo, I was terrified that we wouldn’t be able to find an airline who would take him or that he would have health problems during the long flight.
Thankfully, we found PetRelocation! They were far and away the best pet-moving company I spoke with: detail-oriented, knowledgeable about the best airlines and routes for Frenchies, and invested in our move. Cara and Mandy were incredibly quick and responsive throughout the process, and even referred me to a former client who did the same move. Having them on our team was a huge relief. It made moving the pup much easier than moving the humans!
Here he is dressed up as a reluctant hot dog for Halloween
When it came time to fly, I was a nervous wreck, but our little guy was just fine. Ham made it one piece from DC to Frankfurt to Hong Kong, and his delivery driver seemed just as happy to drop him off at his new home as we were! After a few days of jetlag and typical Frenchie grumpiness he is back to his happy, snorty self. He loves going on walks in the hills above the city, meeting the other expat pets in our building, and of course snoozing on the couch. We couldn’t imagine not having him here with us.
Enjoying his first Hong Kong taxi ride
And taking a break from the action...
For more information about moving pets to Hong Kong (or elsewhere), please contact PetRelocation.
We're used to working with pet lovers, of course, but sometimes a client comes along whose dedication and kind-heartedness is simply unparalleled. Recently we were contacted about moving 12 pets -- 10 dogs and two cats -- from Thailand to California, and the more we got to know the pet owner Margot, the more we were in awe of her loving spirit.
Of course we knew this would be a great move to spotlight for our Pet Move of the Month. Read on to learn more about this menagerie of special pets... As you can see they come from diverse backgrounds and are all incredibly lucky to have ended up in the care of a compassionate animal advocate.
Laisee was abandoned at a construction site and never had the chance to be socialized with people until Margot came along.
Arun is a proud and talkative tabby rescued from a Bangkok tourist attraction.
Phuan was a young stray with mange when Margot found him and nursed him back to health. He found his way into her garden and never left!
Bijoux is very friendly! This pup came from a breeder and was destined to be euthanized at the age of four due to bad skin problems. Margot didn't let that happen.
Doemer is an "ex-stray golf course dog" who decided that living under the shrubs of Margot's house would be a smart choice. Needless to say, she ended up taking him in.
As a kitten, Ketjil was dropped over the fence of Margot's garden in Bangkok and she's been part of the family ever since.
Dogs Duvel, Ukje, Setha, Lulu, Coco and Lily made the trip, as well. Margot is still busy settling in to her new home, but here are a few words from her:
I knew I was going to be in over my head taking on this adventure but didn't know how else to organize getting my animals to stay with me while starting a new life -- it'll all work out in the end and thankfully I could afford to have them transported by an organization like PetRelocation. I must admit that I did go through a phase of wanting to fly back and forth, taking them as excess baggage with perhaps Lulu and Lily having to be flown as cargo.
Tomorrow morning the movers will start to deliver the contents of the container shipped over from Bangkok with my furniture and all -- really exciting! There is a lot of work to be done yet, but nonetheless it's all moving towards establishing my new home in a very new part of the world to me, together with my beloved pets!
All the pet crates, lined up and ready to go!
In closing, I want to share with you that, while I'm sitting on a couple of dog cushions writing, a gas fire is burning. It's quite chilly outside and windy too, for us especially being used to the tropics. All the dogs are hanging out so very peacefully around me, with a little snore here or there. It beats music or TV and makes things incredibly cozy -- every night it's been like that. It's so very comforting during this huge transition. When I give myself a chance to be mellow, they follow suit and sigh a sigh of peace!
Many thanks again,
Thanks to Margot for sharing her move (and her story) with us. It was a pleasure and a privilege to help keep this wonderful family together. The PetRelocation team wishes them good luck with everything!
Number of Pets: 1
Pet Type: Dog
Pet Breed: Jack Russell Terrier mix
I'm extremely worried about my dog flying cargo to London but don't believe I have any other options. Any specific airline(s) you can recommend? Also, have been trying to find out about renting a travel crate instead of buying but haven't found any info. Do you know of any companies that rent?
It's common to feel worried about flying your most precious cargo, but when the right choices are made, everything can go smoothly. We move pets safely to the UK all the time and would be happy to offer some info.
First, review the pet import requirements for the UK. As far as airlines, choose one with pet friendly policies in place (we often fly United, KLM and Lufthansa, for example). Here's more about flying pets in cargo and why it's not as scary as it sounds.
Most people buy their travel crates (rentals aren't commonplace), but to save money you can try checking Craigslist or eBay for a used one. You can also try selling your crate after you're finished with it if you want to recoup some of the costs.
Hopefully this helps! Please let us know if you're interested in a quote for our services, and take a look at our blog for more information about traveling with pets. Thanks for your questions, and good luck with everything.
Number of Pets: 1
Pet Type: Dog
Pet Breed: Cocker Spaniel
To: Virginia, USA
I'll finally go to Italy to take my sweetheart and move him with me to Virginia. What certificates and vaccines would I need?
He is more or less 25 pounds and I'm flying Lufthansa. Would I be able to take him with me on the plane, or will they put him in a different space? I'm stopping in Frankfurt for a connection flight. What do I have to do?
I can't wait to have him here!!!
Thanks a lot,
Congratulations on bringing your sweetheart home to you! Bringing pets into the United States requires a bit of preparation but it's not as exhaustive a process as it would be for many other countries (and there is no quarantine). Take a look at the pet import requirements for the US for an idea of what to expect.
In addition to having an updated rabies vaccine and health certificate issued by your vet within 10 days of departure, you'll need to contact Lufthansa to make arrangements for your dog's flight. It's important to know that you don't necessarily have to be on the same flight as your dog. In fact, most of the pet moves we arrange entail owners flying separately -- it's often easier to do it this way.
Your dog will fly in the cargo area of the plane in a temperature and pressure controlled area. Lufthansa is one of our top choices when it comes to moving pets, as they have established policies and a long record of safety. Take a look at our blog for more information about Lufthansa's Animal Lounge in Frankfurt, where your dog will most likely have a chance to stop and take a break between flights.
If you have any more questions or are interested in finding out about out services, please contact us here for a free quote. Hopefully it won't be too long before your dog is with you where he belongs! Thanks for your message, and good luck with everything.
Number of Pets: 1
Pet Type: Dog
Pet Breed: Soft coated Wheaton/Golden retriever mix
Desperately trying to find a way my dog can ride in the cabin of a plane to relocate to Japan. She is 40 pounds so "too large" by all standards I can find but hoping someone can give me an alternative (service dog, therapy dog, specific airline?). We are too scared for her to fly under the plane in cargo.
This is a common question as many pet owners are not aware of the conditions within airplane cargo holds and are afraid of shipping their pets that way. A 40-pound dog is indeed too large to travel in-cabin on most (if not all) airlines and will have to ride as cargo.
Apart from very small pets, only trained and certified service or support dogs with legitimate documentation are sometimes allowed to accompany their owners in-cabin. If your dog is not a certified assistance dog and you are simply trying to find a way around following pet air travel regulations, you will not be allowed to fly your pet in-cabin. Falsely labeling a pet as a service animal is harmful to the validity of true service animals (and the reputation of owners) if the mislabeled dog misbehaves.
That being said, flying a pet as cargo is very safe and may in fact be more comfortable for your dog. Check out this post where we address questions about flying pets as cargo and another where we disprove myths about shipping pets as cargo. You'll learn that cargo holds are pressurized and climate-controlled, and aren't that different from the conditions in which human passengers fly in the cabin. Assuming you book with a pet-friendly airline (such as United) and that your dog's crate is airline-approved and appropriately-sized, your pet should ride safely and comfortably as cargo on his trip to Japan.
If you have any more questions about pet travel to Japan, be sure to contact us. Thanks for your question and good luck with your move!
Number of Pets: 1
Pet Type: Ferret
From: Copenhagen, Denmark
To: Portland, Oregon
I'm having a hard time trying to find what all needs to be done in order for me to bring my little guy back to the States with me, please help with any advice or tips you may have! For example, do I need to have him chipped?
Thanks a million!!!
You're right to notice that there doesn't seem to be a lot of information out there about moving ferrets (but plenty about cats and dogs). According to the USDA, the US Animal and Plant Health Inspection Service currently has no health requirements for the importation of ferrets.
That being said, it is probably best to play it safe and meet the US pet import requirements when bringing your ferret to Portland. These requirements are relatively simple, and all you'll need is proof of a current Rabies vaccination and an International Health Certificate issued by your vet within 10 days of travel. Additionally, we always recommend that owners have their pets microchipped before traveling.
You should be sure to contact your chosen airline directly to make sure they accept ferrets and to confirm whether your pet will be traveling in-cabin or as cargo. You will also need an airline-approved crate for your ferret to be sure that he will travel safely and comfortably.
Moving a pet (especially one that isn't a cat or dog) can be confusing, so if you think you'd like the assistance of a pet shipping specialist, fill out our free quote form. And if you have any more questions about pet transport, be sure to contact us. Thanks for your question and good luck with your move!
Number of Pets: 1
Pet Type: Dog
Pet Breed: Boxer
To: Los Angeles
I have a 6-year-old Boxer and we are looking to fly him across country but will be returning in three months. Last time we did this we drove, but really are hoping not to! Do you have an airline you recommend using? Would you be concerned about a Boxer flying between November and February?
Pet air travel can seem daunting, but when properly planned, flying can actually prove simpler than a cross-country road trip. For domestic US flights, we usually recommend United Airlines. United has a program called PetSafe which employs specially-trained pet-handling professionals and policies which have been specifically designed to ensure the safety of pets flying as cargo.
Flying between November and February shouldn't be a problem, but your dog's breed makes air travel a bit more complicated. Because Boxers are a brachycephalic (short-snouted) breed, they are prone to respiratory problems and extra precautions should be taken to ensure their safety. For example, your dog will need a crate that is one size larger than what would normally be required by his size. Check out United's pet restrictions page for their policies, or for more general guidelines on pet travel safety, check out this post on how to minimize the risks of pet air travel.
If you'd like to learn about our door-to-door pet shipping services, fill our quote form for a free price estimate. Additionally, if you have any more questions about pet transport, feel free to contact us. Thanks for your questions and good luck with your trip!
Number of Pets: Two
Pet Type: Dog
Pet Breed: Yorkie
Am I allowed to bring both of my small Yorkie dogs to the USA with me or am I only allowed to bring just one?
Thanks for your question. You are allowed to bring both of your dogs with you to the United States. That being said, both your dogs might not be able to fly in the cabin of the plane, as many airlines allow only one in-cabin pet per passenger or have limits on how many total pets can fly in-cabin. It's best to contact your airline directly to ask about their pet air travel policies. Luckily, pets can travel safely and comfortably as cargo, so it shouldn't be a problem if they cannot both ride in-cabin.
While you're here, be sure to check out the pet import requirements for the United States. You'll notice that, because Thailand is a country affected by screwworm, your dogs will need health certificates declaring that they were inspected and found free of screwworm within five days of departure. This is in addition to the standard requirements of Rabies vaccine certifications and international health certificates.
If you have any more questions about pet transport, feel free to contact us. Thanks again for your question and good luck with your move!
Number of Pets: Two
Pet Type: Dog
Pet Breed: Pug & Shih Tzu
I'm having a really tough time trying to find a flight for my Pug. The Shih Tzu weighs under 25 lbs so I can fly her in the cabin. As for the Pug, he's closer to 50, and I cant take the chance of having him ride cargo. The Pug is my life, and I'd do whatever I can to move us out there to Hawaii.
Flying with Pugs (and other brachycephalic breeds) can be especially challenging, as many airlines have restrictions concerning those breeds. This is due to the delicate nature of snub-nosed breeds' respiratory systems, which can easily become problematic if the dog is stressed or overheated. Because of the risk of breathing difficulties, many airlines won't fly snub-nosed breeds, especially during the summer months.
Because your flight will be domestic, we would normally recommend flying with United Airlines, as they are what we consider to be a pet-friendly airline. However, out of concern for the safety of pets, United has an embargo on flying adult Pugs between May 15 - September 15. The safest option is to wait until the weather gets cooler so that your Pug may safely ride as cargo. However, if you do plan on traveling during the summer, you should call your airline directly to ask about their pet transport policies concerning warm weather and Pugs.
If you think you'd like help moving your dogs to Hawaii and want to learn more about our door-to-door pet shipping services, fill out our free quote form. Additionally, if you have any more questions, don't hesitate to contact us. Thanks for your question and good luck with your move!
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Wire Fox Terrier
Is there any way I can travel with my dogs in the cabin of an airplane from Canada to Australia?
Thanks for your question. The general rule for pet air travel is that only pets who are small enough to fit into a carrier which can fit under the seat in front of you on a plane are able to fly in the cabin. Only tiny pets (toy dogs, kittens, etc.) meet this size requirement, and the majority of pets end up flying as cargo. Based on the average size of Wire Fox Terriers, it is pretty safe to assume that your dogs will need to ride as cargo, but you should contact your airline just to be certain.
That being said, riding as cargo is quite safe and comfortable for pets, as cargo holds are generally pressurized and climate-controlled just like the cabin. Additionally, flying with a pet-friendly airline (we often use KLM, Lufthansa, and United) ensures that your pets will be handled by specialized professionals and will be loaded onto the plane last and taken off first. Check out our post where we answer questions about flying pets in cargo.
If you have any more questions about moving your dogs to Australia, feel free to contact us. And if you want to learn about our door-to-door pet transport services, be sure to fill out our free quote form. Thanks again for your question and good luck with your move!
From: Reno, Nevada, USA
To: Cuenca, Ecuador
In October of 2012 my wife and I, both retired, decided to move to Cuenca, Ecuador for the climate and other reasons. Not knowing anyone or having a service to work with we set out on our own to plan our move.
One of our big concerns was shipping our 60 pound Lab mix, Merlot. We received all the required paperwork needed to have Merlot enter the country, and now our only worry was getting her there. I had been doing research online and found that United was about the only airline that flew pets in cargo year round.I searched their website, which was full of information about preparing your pet for travel, the type and size of container, the actual shipping etc., but there were a few details missing.
When I went to book our flights, we needed to book ours first and then book Merlot into cargo. We booked our flight from Reno to Quito. When I was transferred to cargo they could only book Merlot out of Vegas. OK, small problem. Then I was told she could only be booked less than three days before the flight and only if it was less than 75% full, and the flight was already 75% full. Panic mode set in. With only about a week to go, how can we get Merlot to Ecuador?
I found PetRelocation and called. They quietly assured me they could handle the details of Merlot's trip and get her to Ecuador on time. A couple of days later, a man pulls up and takes Merlot to San Francisco for her flight to Ecuador. We followed the next day and we were all reunited in Quito, Ecuador for the rest of our journey.
PetRelocation handled our dog Merlot with the utmost care and frequently updated us on her condition. They are quite the professional group!
One bit of advice, we had a handler that met Merlot in Quito, but customs would not let her through for 12 additional hours because the real owners were not there. If you are traveling internationally with your pets ensure they are on the same flight as yours.
Jim and Arlene
Continuing our coverage of summer pet air travel embargoes and restrictions, today we have news that Delta Cargo has begun its Summer Live Animal Program. This means that during the summer months (specifically May 13 through Sept. 29, 2013) select stations will provide "additional care and protection" for pets and will fly certain breeds during warmer temperatures. Normally Delta will not fly pets if the temperature exceeds 85F/29C.
Please contact us to find out about the qualifying airports, and note that Delta Cargo will not accept any snub-nosed dog or cat if the temperature exceeds 75F/24C for any city. To qualify for these special summer allowances, all cities the pet is being routed through must qualify.
Delta may end up being the best choice for some people, but based on our experience, it's preferable to fly with an airline that operates with pet safe procedures all year (United Airlines drives pets out to the airplane in a temperature-controlled vehicle, for example, so the weather outside is not as big a factor). That being said, because English Bulldogs, Olde English Bulldogs, French Bulldogs and mixed varieties of these breeds are especially susceptible to the stress of travel, United has released some breed-specific adjustments recently. See the full Bulldog update here.
Also regarding United, Boston Terrier puppies, American Bulldog puppies and Pug puppies may fly any time of the year without restriction, but adults of these breeds are completely embargoed from May 15 to Sept. 15. To provide extra safety, snub-nosed breeds should use travel kennels that are one size larger than normally required.
All these rules can certainly sound confusing and this is just a quick overview, so don't hesitate to contact us if you have questions about the specifics of these summer regulations for pet travel. It's our job to see pets transported safely, and our team of specialists is happy to discuss your options and concerns.
Please stay in touch for more summer pet travel news, and travel safely everyone!
"What's the largest pet you've moved?" That's a question we often receive from people who are curious about our business or worried that we won't be able to help them with their oversized precious cargo. Well, horses are pretty big, and we've moved several of those!
For example, we're getting ready to move an American Saddlebred named Darla (also known as Lookin' Ready when she's in show mode) from Kentucky to Ohio. As is the case for the typical pet owner who contacts us, Darla is a member of her family, and they feel that bringing her along with them when they relocate in a few weeks is an absolute must.
Take a look at the stunning picture below, and find out more information about transporting horses. Remember, we're happy to assist pets of many shapes and sizes, so if you have a horse, a bird, a rabbit or another pet that's not a dog or cat, don't hesitate to contact us with your questions.
Darla, also know as Lookin' Ready, & owner Kaitlin at a show last year
We know you have many questions about moving your pet. Please complete the fields below to receive your complimentary consultation with one of our PetRelocation specialists, as well as to obtain an estimate for your pet(s) relocation.