From: Melbourne, Australia
To: Vancouver, Canada
Pet: My baby is called Leo, he is a Spoodle and will be 6 years old in October
Number of Pets: 1
Pet Type: Dog
Pet Breed: Spaniel/Lab/Aussie mix
From: Austin, TX
To: San Francisco, CA
I'm getting married in San Francisco in October and want to take our dog with us. She's 25 pounds but too big to fit under the seat. Are there only certain airlines that will fly her, and at certain temperatures?
Thanks for your question, and congratulations on your upcoming marriage!
Choosing the right airline is definitely one of the most important parts of pet travel. We often fly with United due to their PetSafe program, which includes a set of procedures that places an emphasis on pet cargo safety.
Many airlines do operate with weather-adjusted schedules, but by October summer embargoes have usually been lifted. Also, United is less affected by temperature because they work to keep pets in temperature-controlled environments year-round. You'll want to double check everything before you go with the airline directly, but it's likely you won't need to worry about temperature (especially because you don't have a snub-nosed breed, who often do face special restrictions in warm weather).
Take a look at our blog if you have any general questions about pet travel, and be sure to look over the requirements for flying pets in the United States (you'll essentially just need proof of rabies vaccine and a vet health certificate).
If you have any further questions, please let us know. Either way, good luck with everything!
Number of Pets: 1
Pet Type: Dog
Pet Breed: Fox Terrier
From: Auckland, New Zealand
To: Wisconsin, U.S.A.
We are relocating to Wisconsin. We are very concerned about our pet traveling in the hold of an aircraft. We would love to be able to fly the shortest distance to a state of America, hence our questions. Is it possible to comply with the requirements for the 5 day or less option OR Airport Release, gather our dog once we land in Honolulu, Depart for a flight to Wisconsin say 2 days later, and being a domestic flight then he will be able to travel with us in the cabin on to Madison, WI?
A lot to digest I know, but we love our dog to bits and given he has to have a rabies shot anyway, if we comply with the Hawaiian Quarantine regulations and go to Hawaii maybe we could clear quarantine the same day as we arrive, allow ourselves a day or two before departing on to the mainland OR could we leave the same day on a later flight even? Lots to think about but just wondering if this is a possibility at all?
We await your response eagerly.
Kind Regards & thanks,
Ginger ( a U.S. Citizen)
Thanks for contacting us with your questions! We know that pet travel -- especially the beginning planning stages -- can be very stressful and filled with uncertainty.
Your plan might work, but it also might add unnecessary complications to your trip. Bringing pets into Hawaii and avoiding quarantine there requires a few more steps than going straight to the mainland United States, where all you need is proof of updated vaccines and a health certificate. You'd need to time it correctly so that your health certificate was valid for the entire trip and also arrange lodging, transportation, etc. for the time you were in Hawaii, which would add a considerable cost to the trip. Again, this could work out fine depending on your circumstances, but after further research you may decide to take a different route.
We have shipped pets between New Zealand and the United States several times, and typically we find that the direct flight from Auckland to San Francisco works well. Pets can then proceed from SFO to their next destination, if there is one.
If you're concerned about cargo travel in general, we invite you to take a look at our blog for an examination of the issue here and here. Though it sounds scary at first, when the right choices are made pet air travel via cargo is very safe. Thousands of pets fly this way each year without incident, and in many ways cargo travel is preferable to flying in the cabin.
You clearly have your dog's best interests in mind, and in light of that we'd be happy to advise you about all your options before you make a decision. Feel free to give our office a call or fill out our free quote form. One of our relocation specialists will be able to offer you more specific advice and suggestions if you'd like -- just let us know.
Either way, hopefully by perusing our blog and website you can better acquaint yourself with the pet travel process and start to feel a little more comfortable about undertaking your journey. Reading a few of our customer experiences and catching up with some frequently asked pet travel questions could be a good start.
We hope to hear from you soon, and good luck with everything!
Number of Pets: 1
Pet Type: Dog
Pet Breed: Cane Corso (110 lb.)
From: Sicily, Italy
To: Atlanta, GA
I need cost estimate, where to buy a large pet kennel for the flight, any special paperwork that's required, etc. I already know about getting the Health Certificate from an authorized Italian vet, and the CDC said they don't require any special papers, but I don't know things like, if it's better to fly the pet via Delta, Alitalia, etc. or are there special pet transporters?
My son has been in Sicily for 11 years and is returning to the US. He asked me to find out how to transport his dog.
Thanks for contacting us with your question. To start, please take a look at the pet import requirements for the United States. The US requires that you have an international health certificate and proof that pets are up to date on the rabies vaccine.
You can review this information about choosing the correct travel crate, as well. Many people visit a pet store to "try on" the travel crate before they buy and then buy the crate there or, if no pet stores are available to your son, he can buy one online. It sounds like his dog may need a custom crate (we have information about custom crates that you'll find through the above mentioned link, and if you have questions we can tell you more).
The price of our door-to-door services depends on a several factors, but in general international moves begin at around $2,500-$3,000 USD. If you'd like to continue to research your options, another great resource for pet travel information and finding local pet agents yourself is IPATA.org.
Finally, in terms of airlines, it's very important to choose a pet-friendly airline. We often use KLM, Lufthansa and United due to their established pet policies. Since you're flying a large dog, it will also be important to check with the airline ahead of time to make sure the cargo space in the plane will be able to accommodate the crate.
This is a lot of information, so please don't hesitate to contact us if you have questions about anything, including our comprehensive services. Thanks again, and we hope to hear from you soon.
We address your safety questions about airlines and pets traveling in cargo.
A pet evacuation law (that would allow pets on public transportation during an emergency in New Jersey) is a little closer to passing.
Air Canada apologizes to a soldier and her service dog.
Zap and Guida are featured as our Pet Move of the Month!
Speaking of Zap and Guida, here is their happy reunion video.
Have a wonderful weekend!
Though we have arranged thousands of safe pet moves over the years, we here at PetRelocation still understand that the process of relocating a pet can be very stressful. Trusting others to take good care of your pets isn't easy, and we often receive questions about airlines in particular.
One concerned pet owner recently wrote us an email that we thought was worth discussing. In essence, she worried about recent news stories telling of pet deaths on airlines, and she wondered how she could ever feel comfortable facing the possibility of international travel with her dog in the future.
Specifically this pet owner asks, "How can people truly know that their dogs will be safe and comfortable during a flight?"
This is a great question. In the past we have discussed how to minimize the risks of pet travel and we continue to stand by a few basic bits of advice. It's important to plan well and plan early, talk to your vet about any health concerns you may have, take extra caution with snub-nosed breeds, choose a large, well-ventilated travel crate, and of course, consider enlisting expert help.
Even pet owners who take the process seriously and follow the above advice may still feel nervous, and we totally understand that. There are no guarantees in life, and the fact remains that there is some amount of risk involved in pet travel, human travel, and just about everything else we do.
We respect people who decide not to fly their pets, but if a permanent or long-term move exists on your horizon and you can't imagine leaving your furry family member behind, here are a few more things to remember.
Hopefully these details make it easier to form a bigger and more accurate picture of pet cargo travel as a whole. While it may not be realistic to make a 100% guarantee when it comes to pet travel, there are certainly ways to plan every step as safely as possible using all the resources and expert knowledge available.
Please contact us if you'd like to discuss your pet move with an experienced PetRelocation consultant. We'd be happy to talk!
Many of us are currently experiencing colder-than-cold temperatures (yes, it's below freezing even here in Austin, TX), so it's a good time to revisit a few cold weather pet tips. Here are some ideas to help keep your pets safe and happy all through the winter.
Do you usually go for an hour-long walk in the park each morning? Does your dog or cat hang out in the backyard all day while you're at work? Obviously snow and extreme temperatures may require that you change things up for a few days, so put your pet's best interests in mind and allow them/convince them to stay inside where it's warm.
Antifreeze is tempting and dangerous to dogs, so steer clear of colorful puddles when you're outside. Also, de-icing salt is an irritant to footpads, so wipe off those little feet when you go inside and consider outfitting your pup with booties if you walk in a particularly salty/treated area of town.
While staying cozy inside, be sure that pets can't accidentally burn themselves on radiators, space heaters or fires in the fireplace.
Pets may need a few more calories in the winter, and just because it's cold doesn't mean dehydration can't occur. Make sure they have access to all they need to stay healthy.
Just because you're cooped up inside doesn't mean you have to be lazy. Engage your pets with playtime, offer puzzle toys, and shower them with plenty of affection during these snow days. (And the more they exert themselves, the less likely you'll have to deal with bad behavior like barking and chewing.)
Snipping away any hair that might collect snow and ice will make your long-haired dog or cat much more comfortable. After time outside, take a look at sensitive foot pads to be sure no cuts or chapping are present.
According to Chicago veterinarian Dr. Tony Kremer, arthritis can often feel worse when the temperature is cold, so talk to your vet if you notice any symptoms of pain or decreased mobility in your pet. Your pet's doctor may choose to administer an anti-inflammatory to help alleviate any discomfort.
If you have a road trip coming up, think about safety (for yourself and your pet) and adjust your plans accordingly. If you're flying with a pet soon, check with your airline to see if they've altered their schedules in light of the cold weather -- especially regarding cargo travel.
Do you have any cold weather pet tips to share? Tell us how you make it through the most brutal winter days. Stay warm, everyone!
As December draws to a close, we're taking some time to look back on a few highlights from a fun and busy year of shipping pets and helping reunions happen.
Here are all the Pet Moves of the Month from the second half of 2013! (And here's Part 1 in case you missed it.)
After life threw a few ups and downs their way, these three kitties ended up home in New Zealand with their loving owners. Careful, this story is a tearjerker.
These two (pretty cool) rescue cats went from California to Dublin with their owners, who entrusted us to help move their most precious cargo.
This long-legged pup traveled from Texas to South Korea and handled the trip like a pro.
Liza the dog and Val the cat moved all the way from Sri Lanka to Nevada. Quite a journey!
This month's featured move involved 10 dogs and two cats. They went from Thailand to the US with their big-hearted and truly dedicated owner.
We finished up the year with another pretty awesome pet move. Zimbo went from the US to Uganda, then from there on to South Sudan. A true globetrotter!
Thanks to all of our clients near and far for choosing us to help with their journeys. Here's to another great year!
Pet's Name: Abraham
From: Washington, D.C.
To: Hong Kong
When my husband and I learned we would be moving to Hong Kong, I immediately hit the internet to figure out how to get our 2-year-old French Bulldog Abraham (“Ham” to his close friends and admirers) there as well. Moving any beloved pet is stressful, but Frenchies (like all snub-nosed breeds) are particularly challenging given their breathing and temperature-regulation difficulties. When I learned that he could only fly as cargo, I was terrified that we wouldn’t be able to find an airline who would take him or that he would have health problems during the long flight.
Thankfully, we found PetRelocation! They were far and away the best pet-moving company I spoke with: detail-oriented, knowledgeable about the best airlines and routes for Frenchies, and invested in our move. Cara and Mandy were incredibly quick and responsive throughout the process, and even referred me to a former client who did the same move. Having them on our team was a huge relief. It made moving the pup much easier than moving the humans!
Here he is dressed up as a reluctant hot dog for Halloween
When it came time to fly, I was a nervous wreck, but our little guy was just fine. Ham made it one piece from DC to Frankfurt to Hong Kong, and his delivery driver seemed just as happy to drop him off at his new home as we were! After a few days of jetlag and typical Frenchie grumpiness he is back to his happy, snorty self. He loves going on walks in the hills above the city, meeting the other expat pets in our building, and of course snoozing on the couch. We couldn’t imagine not having him here with us.
Enjoying his first Hong Kong taxi ride
And taking a break from the action...
For more information about moving pets to Hong Kong (or elsewhere), please contact PetRelocation.
We're used to working with pet lovers, of course, but sometimes a client comes along whose dedication and kind-heartedness is simply unparalleled. Recently we were contacted about moving 12 pets -- 10 dogs and two cats -- from Thailand to California, and the more we got to know the pet owner Margot, the more we were in awe of her loving spirit.
Of course we knew this would be a great move to spotlight for our Pet Move of the Month. Read on to learn more about this menagerie of special pets... As you can see they come from diverse backgrounds and are all incredibly lucky to have ended up in the care of a compassionate animal advocate.
Laisee was abandoned at a construction site and never had the chance to be socialized with people until Margot came along.
Arun is a proud and talkative tabby rescued from a Bangkok tourist attraction.
Phuan was a young stray with mange when Margot found him and nursed him back to health. He found his way into her garden and never left!
Bijoux is very friendly! This pup came from a breeder and was destined to be euthanized at the age of four due to bad skin problems. Margot didn't let that happen.
Doemer is an "ex-stray golf course dog" who decided that living under the shrubs of Margot's house would be a smart choice. Needless to say, she ended up taking him in.
As a kitten, Ketjil was dropped over the fence of Margot's garden in Bangkok and she's been part of the family ever since.
Dogs Duvel, Ukje, Setha, Lulu, Coco and Lily made the trip, as well. Margot is still busy settling in to her new home, but here are a few words from her:
I knew I was going to be in over my head taking on this adventure but didn't know how else to organize getting my animals to stay with me while starting a new life -- it'll all work out in the end and thankfully I could afford to have them transported by an organization like PetRelocation. I must admit that I did go through a phase of wanting to fly back and forth, taking them as excess baggage with perhaps Lulu and Lily having to be flown as cargo.
Tomorrow morning the movers will start to deliver the contents of the container shipped over from Bangkok with my furniture and all -- really exciting! There is a lot of work to be done yet, but nonetheless it's all moving towards establishing my new home in a very new part of the world to me, together with my beloved pets!
All the pet crates, lined up and ready to go!
In closing, I want to share with you that, while I'm sitting on a couple of dog cushions writing, a gas fire is burning. It's quite chilly outside and windy too, for us especially being used to the tropics. All the dogs are hanging out so very peacefully around me, with a little snore here or there. It beats music or TV and makes things incredibly cozy -- every night it's been like that. It's so very comforting during this huge transition. When I give myself a chance to be mellow, they follow suit and sigh a sigh of peace!
Many thanks again,
Thanks to Margot for sharing her move (and her story) with us. It was a pleasure and a privilege to help keep this wonderful family together. The PetRelocation team wishes them good luck with everything!
Number of Pets: 1
Pet Type: Dog
Pet Breed: Jack Russell Terrier mix
I'm extremely worried about my dog flying cargo to London but don't believe I have any other options. Any specific airline(s) you can recommend? Also, have been trying to find out about renting a travel crate instead of buying but haven't found any info. Do you know of any companies that rent?
It's common to feel worried about flying your most precious cargo, but when the right choices are made, everything can go smoothly. We move pets safely to the UK all the time and would be happy to offer some info.
First, review the pet import requirements for the UK. As far as airlines, choose one with pet friendly policies in place (we often fly United, KLM and Lufthansa, for example). Here's more about flying pets in cargo and why it's not as scary as it sounds.
Most people buy their travel crates (rentals aren't commonplace), but to save money you can try checking Craigslist or eBay for a used one. You can also try selling your crate after you're finished with it if you want to recoup some of the costs.
Hopefully this helps! Please let us know if you're interested in a quote for our services, and take a look at our blog for more information about traveling with pets. Thanks for your questions, and good luck with everything.
Number of Pets: 1
Pet Type: Dog
Pet Breed: Cocker Spaniel
To: Virginia, USA
I'll finally go to Italy to take my sweetheart and move him with me to Virginia. What certificates and vaccines would I need?
He is more or less 25 pounds and I'm flying Lufthansa. Would I be able to take him with me on the plane, or will they put him in a different space? I'm stopping in Frankfurt for a connection flight. What do I have to do?
I can't wait to have him here!!!
Thanks a lot,
Congratulations on bringing your sweetheart home to you! Bringing pets into the United States requires a bit of preparation but it's not as exhaustive a process as it would be for many other countries (and there is no quarantine). Take a look at the pet import requirements for the US for an idea of what to expect.
In addition to having an updated rabies vaccine and health certificate issued by your vet within 10 days of departure, you'll need to contact Lufthansa to make arrangements for your dog's flight. It's important to know that you don't necessarily have to be on the same flight as your dog. In fact, most of the pet moves we arrange entail owners flying separately -- it's often easier to do it this way.
Your dog will fly in the cargo area of the plane in a temperature and pressure controlled area. Lufthansa is one of our top choices when it comes to moving pets, as they have established policies and a long record of safety. Take a look at our blog for more information about Lufthansa's Animal Lounge in Frankfurt, where your dog will most likely have a chance to stop and take a break between flights.
If you have any more questions or are interested in finding out about out services, please contact us here for a free quote. Hopefully it won't be too long before your dog is with you where he belongs! Thanks for your message, and good luck with everything.
Number of Pets: 1
Pet Type: Dog
Pet Breed: Soft coated Wheaton/Golden retriever mix
Desperately trying to find a way my dog can ride in the cabin of a plane to relocate to Japan. She is 40 pounds so "too large" by all standards I can find but hoping someone can give me an alternative (service dog, therapy dog, specific airline?). We are too scared for her to fly under the plane in cargo.
This is a common question as many pet owners are not aware of the conditions within airplane cargo holds and are afraid of shipping their pets that way. A 40-pound dog is indeed too large to travel in-cabin on most (if not all) airlines and will have to ride as cargo.
Apart from very small pets, only trained and certified service or support dogs with legitimate documentation are sometimes allowed to accompany their owners in-cabin. If your dog is not a certified assistance dog and you are simply trying to find a way around following pet air travel regulations, you will not be allowed to fly your pet in-cabin. Falsely labeling a pet as a service animal is harmful to the validity of true service animals (and the reputation of owners) if the mislabeled dog misbehaves.
That being said, flying a pet as cargo is very safe and may in fact be more comfortable for your dog. Check out this post where we address questions about flying pets as cargo and another where we disprove myths about shipping pets as cargo. You'll learn that cargo holds are pressurized and climate-controlled, and aren't that different from the conditions in which human passengers fly in the cabin. Assuming you book with a pet-friendly airline (such as United) and that your dog's crate is airline-approved and appropriately-sized, your pet should ride safely and comfortably as cargo on his trip to Japan.
If you have any more questions about pet travel to Japan, be sure to contact us. Thanks for your question and good luck with your move!
Number of Pets: 1
Pet Type: Ferret
From: Copenhagen, Denmark
To: Portland, Oregon
I'm having a hard time trying to find what all needs to be done in order for me to bring my little guy back to the States with me, please help with any advice or tips you may have! For example, do I need to have him chipped?
Thanks a million!!!
You're right to notice that there doesn't seem to be a lot of information out there about moving ferrets (but plenty about cats and dogs). According to the USDA, the US Animal and Plant Health Inspection Service currently has no health requirements for the importation of ferrets.
That being said, it is probably best to play it safe and meet the US pet import requirements when bringing your ferret to Portland. These requirements are relatively simple, and all you'll need is proof of a current Rabies vaccination and an International Health Certificate issued by your vet within 10 days of travel. Additionally, we always recommend that owners have their pets microchipped before traveling.
You should be sure to contact your chosen airline directly to make sure they accept ferrets and to confirm whether your pet will be traveling in-cabin or as cargo. You will also need an airline-approved crate for your ferret to be sure that he will travel safely and comfortably.
Moving a pet (especially one that isn't a cat or dog) can be confusing, so if you think you'd like the assistance of a pet shipping specialist, fill out our free quote form. And if you have any more questions about pet transport, be sure to contact us. Thanks for your question and good luck with your move!
Number of Pets: 1
Pet Type: Dog
Pet Breed: Boxer
To: Los Angeles
I have a 6-year-old Boxer and we are looking to fly him across country but will be returning in three months. Last time we did this we drove, but really are hoping not to! Do you have an airline you recommend using? Would you be concerned about a Boxer flying between November and February?
Pet air travel can seem daunting, but when properly planned, flying can actually prove simpler than a cross-country road trip. For domestic US flights, we usually recommend United Airlines. United has a program called PetSafe which employs specially-trained pet-handling professionals and policies which have been specifically designed to ensure the safety of pets flying as cargo.
Flying between November and February shouldn't be a problem, but your dog's breed makes air travel a bit more complicated. Because Boxers are a brachycephalic (short-snouted) breed, they are prone to respiratory problems and extra precautions should be taken to ensure their safety. For example, your dog will need a crate that is one size larger than what would normally be required by his size. Check out United's pet restrictions page for their policies, or for more general guidelines on pet travel safety, check out this post on how to minimize the risks of pet air travel.
If you'd like to learn about our door-to-door pet shipping services, fill our quote form for a free price estimate. Additionally, if you have any more questions about pet transport, feel free to contact us. Thanks for your questions and good luck with your trip!
Number of Pets: Two
Pet Type: Dog
Pet Breed: Yorkie
Am I allowed to bring both of my small Yorkie dogs to the USA with me or am I only allowed to bring just one?
Thanks for your question. You are allowed to bring both of your dogs with you to the United States. That being said, both your dogs might not be able to fly in the cabin of the plane, as many airlines allow only one in-cabin pet per passenger or have limits on how many total pets can fly in-cabin. It's best to contact your airline directly to ask about their pet air travel policies. Luckily, pets can travel safely and comfortably as cargo, so it shouldn't be a problem if they cannot both ride in-cabin.
While you're here, be sure to check out the pet import requirements for the United States. You'll notice that, because Thailand is a country affected by screwworm, your dogs will need health certificates declaring that they were inspected and found free of screwworm within five days of departure. This is in addition to the standard requirements of Rabies vaccine certifications and international health certificates.
If you have any more questions about pet transport, feel free to contact us. Thanks again for your question and good luck with your move!
Number of Pets: Two
Pet Type: Dog
Pet Breed: Pug & Shih Tzu
I'm having a really tough time trying to find a flight for my Pug. The Shih Tzu weighs under 25 lbs so I can fly her in the cabin. As for the Pug, he's closer to 50, and I cant take the chance of having him ride cargo. The Pug is my life, and I'd do whatever I can to move us out there to Hawaii.
Flying with Pugs (and other brachycephalic breeds) can be especially challenging, as many airlines have restrictions concerning those breeds. This is due to the delicate nature of snub-nosed breeds' respiratory systems, which can easily become problematic if the dog is stressed or overheated. Because of the risk of breathing difficulties, many airlines won't fly snub-nosed breeds, especially during the summer months.
Because your flight will be domestic, we would normally recommend flying with United Airlines, as they are what we consider to be a pet-friendly airline. However, out of concern for the safety of pets, United has an embargo on flying adult Pugs between May 15 - September 15. The safest option is to wait until the weather gets cooler so that your Pug may safely ride as cargo. However, if you do plan on traveling during the summer, you should call your airline directly to ask about their pet transport policies concerning warm weather and Pugs.
If you think you'd like help moving your dogs to Hawaii and want to learn more about our door-to-door pet shipping services, fill out our free quote form. Additionally, if you have any more questions, don't hesitate to contact us. Thanks for your question and good luck with your move!
We know you have many questions about moving your pet. Please complete the fields below to receive your complimentary consultation with one of our PetRelocation specialists, as well as to obtain an estimate for your pet(s) relocation.