Quantcast
Help Me Move My Pet

Incredible Experiences: "Big Trip, Little Dogs"

Tuesday, September 2, 2014 by PetRelocation.com Customer

Name: Mike
Company: Microsoft
Pets' Names: Winston and Dash
From: Santa Cruz, California
To: Sammamish, WA

 

These two have been together with us as rescues so they are not very happy to see travel crates. The day before pick-up and delivery until the next afternoon was very easy on them, though.

The team was super kind and the dogs arrived very curious and happy!

 

winston & dash

Editor's Note: The night before the flight, we advised that Winston and Dash take a nice long walk so they'd be tired before their trip. Looks like it worked!

 

Pet News Round-Up: Pizza Cats and Sheep Dogs

Friday, August 29, 2014 by Caitlin Moore

Okay, then: this fake Pizza Hut is run by cats (in Japan).

You're on holiday. Can you/should you rescue that stray cat?

The mystery of how dogs herd sheep.

Crazy products you can buy to spoil your pet.

How to relocate your pets to a new country. How to relocate yourself to a new country.

Meet Mac and Bubba, two frequent pet travelers with lots of great tips to share.

 

 

amal

Have a good weekend!

Mac and Bubba's Adventures: Tips from a Pet Travel Pro

Thursday, August 28, 2014 by PetRelocation.com Customer

macMany of our clients end up hiring us more than once for help with moving their pets. Due to a particular job or just a love for adventure, they find themselves needing to relocate every few years and, of course, need to bring their pets along with them.

Mac and Bubba are getting ready to move for the second time with us (they've lived in Michigan, Mexico, and now they're off to Japan), and their owners have been amazing about passing along fun and informative pet travel details. We couldn't let such great info go unshared, so we asked them to divulge a few particularly helpful tips and stories to the rest of the pet travel community.

There is some truly top-notch advice here about how to settle in with pets in a new country and how to prep your pets for a relocation. Read on to hear all about Mac and Bubba's globetrotting adventures!

What are your tips for helping your pets prepare for and recover from a big move?

At this point, both Mac and Bub are pretty seasoned travelers. 

I've had Bubba (an 8-year-old tabby cat) with me long enough now that when boxes arrive at the house, he knows what's up. I can't say he's a fan of the whole process, but I can say he's all the better about it because I calmly keep him in the loop.

What I'm saying here is that I talk to my pets. Don't pretend you don't do this too. If you care enough about them to look into a pet relocation service, you almost certainly have assigned a voice to them in your head with which they respond back in your conversations. Bubba has always sounded a bit pompous and pious; so entitled about his automatic litter box that you almost want to pinch his cheeks at how adorably wrong he is.  

Point being, your pets know your voice: it's common and familiar to them. This proved crucial on our way to Mexico, particularly as there were a few things I was unprepared for in taking Bubs as my carry on.

I had to take him out of his carrier and carry him through TSA, and they asked me to take his collar off as well.  He had no identification on his neck for a few minutes.  I tried not to act scared as I clutched him like a bear-trap. As we traveled through the Detroit airport, we passed through the "Whale-Song" tunnel. If you're not familiar, it's an art installation between two gates that features a light show and whale-song recording. This, for a cat, is TERRIFYING. When we landed, the quick pressure change resulted in Bub's immediately emptying his entire bowel... from both ends*... I had to rinse him out in the airport bathroom sink before we went through customs, because of the stink.

 

buddy

 

The notable and important part of all of that was that talking to Bubba through all of it not only kept him calm(er) because I'm familiar and he trusts me, but it helped me keep my head on straight, too. And in a few of those instances, he relied on my soothing, cooing voice to calm him enough so as not to dig his tiny dagger-like cat claws into my shoulders and leave permanent nerve damage, thus forever ruining my killer tennis game.** 

*While I felt bad for the people who were seated near us because... holy smell, Batman -- I can say it made going through customs REALLY easy because... holy smell, Batman. They didn't want to deal with him so I got buzzed through pretty quickly.

**I'm really bad at tennis, but you get the point.

Obviously, talking to your dog is a great idea too (Mac, the 5-year-old Dober-mutt, has an inner monologue that sounds quite a bit like Dug from Up). Dogs love the attention, and they want constant reassurance that they get to come along for the ride. I've never seen Mac happier than when PetRelocation brought him to our front door in Mexico, he saw my face and realized HE GOT TO COME ALONG!  

What I recommend most about dogs in particular is teaching your dog some cues in the native language. Here's the thing; Mac is a ridiculously silly, snuggly dog. But he's also rather gigantic, and his Doberman genes are pretty visible in those waggly eyebrows of his. A large portion of our Mexican friends were legitimately frightened of our dog and his breed's stereotypes. But it was really fun to see that melt away as soon as we'd say "Mac, Dame Cinco!" Showing your new Spanish-speaking amigos how they can ask your dog for a high-five in a way they understand. Now he's learning Japanese for the same reason. (In case you were curious- high five: "O-Te", or "hand, please.")

 

mac

 

Above and beyond all of that, the number one thing I recommend before your move, is to learn about the culture you're going to and what that means for your pets. Find a RELIABLE SOURCE for this information -- I can't tell you how many Americans very confidently informed me that my dog was going to be abducted and turned into tacos... and now how many tell me Bubs will become sushi. Which... I mean come on, it's not only ignorant, it's just plain offensive (I will also confidently report that you absolutely CAN drink the water in Mexico).

Mexican and Japanese people keep pets, and those pets are well loved, just in a different cultural understanding. Within the industrial city of Mexico where we stayed, if you keep a dog, it is almost certainly purebred. It usually lives outside, and it's fairly uncommon to teach them any tricks or take them for walks. Cats are pets that no one really go out to purposely adopt, but happen in a more "a stray cat had kittens in my yard. Now I have cats." Again, this doesn't mean they're unloved. I've seen Mexican friends frantically drive to a market to find kitten-milk in the middle of the night because the kittens in their garage needed it.

 

bubba

 

Anytime I walked Mac somewhere, someone would enthusiastically show me a cellphone selfie of them and their dog. Bubba ended up with his own celebrity status among the housekeeping staff at a hotel we stayed in because he looked like Garfield and he's friendly. More than once I'd come back to the room after working out to find six or seven housekeepers cooing over him or playing with the feather wand.  

Point being, once I knew where our friend's thoughts on pets and expectations started, it was a lot easier for me to assuage misconceptions and let them know just how Mac and Bub were a little bit different.

What are the biggest misconceptions about relocating with a pet?

The biggest misconception is relocating with a pet is not doable. It TOTALLY IS doable, and it's totally worth it. Help is recommended: PetRelocation (specifically the ever-lovely Sarah) has helped me with 1.5 moves now (next move in January is already underway with preparations), and she was kind enough not only to help me get the boys from point A to point B, but also helped with finding pet care resources like veterinarians, where to buy the right brand of dog/cat food, and there have even been a few times where she's helped me translate the names of vaccines or flea-preventatives. I probably could have stumbled through some of that with my limited Spanish skills, but there's something to be said about the extra confidence boost a level of expertise will give you as you pave your way in a new country.

 

mac

 

Your pets are so beyond happy for the opportunity to stay with you, because you're who they know and love, you're who adopted them and took on the responsibility of taking care of them, and you're what give your pets a sense of home. Critters are remarkably adaptive to environment, but they are loyal to their people.  And let's be honest, I wouldn't be able to call anywhere home without them.

In conclusion; keep in mind that no one is going to abduct or eat your pets, in any form of regional culinary delicacy. Try the tacos and the sushi, the curry and the papusas, because none of them are made out of Fluffy or Fido, and it's going to be the most delicious thing you've ever put in your face.

--

Thanks to Mac and Bubba's owner for this insightful (and entertaining) information! No one said it was easy to be a devoted pet parent, but clearly it's a lifestyle that has its rewards.

One last thing: Here's a video of Mac -- it's the first in the "Mac Does Something Awesome" series (here is a link to the others). What a cool pet family!

 

 

Can You Rent a Dog Travel Crate?

Monday, August 25, 2014 by Pet Travel Questions

Name: Nicolae
Number of Pets: 1
Pet Type: Medium Size Dog
Pet Breed: Mixed Breed
From: Romania
To: USA

 

Dear PetRelocation,

I've never flown internationally with my dog before. Does Lufthansa Airlines rent dog crates?

Thanks,

Nicolae
 

Hi Nicolae,

Thanks for your question! First, here are a few basic international pet travel tips that may come in handy, and here are the pet import requirements for the United States.

To answer your question, no, Lufthansa does not currently rent crates (and neither does any airline, to our knowledge). You'll need to buy your own airline-approved travel crate at a pet store or online. Since many pet travelers use a crate just once and then sell them, it may be possible to buy a used one and save a little money. We'd recommend checking out eBay or another online marketplace to locate one, or you can ask your vet if they have any advice.

Hope this helps! Please contact us if you'd like to find out more about our door-to-door services, and good luck with your travels.

 

Questions about Dog Travel to Indonesia

Tuesday, August 26, 2014 by Pet Travel Questions

Name: Sam
Number of Pets: 1
Pet Type: Dog
Pet Breed: Labrador
From: Canada
To: Indonesia

 

Hello,

I am in need of help.... I need to understand the impact of a potential move. My dog is 7.5 years old. He is a British dog, with a British pet passport. He lived in UK, then came to Switzerland with us for 4 years, then to Canada for 2 years and now we have a potential move to Indonesia or back to the UK. He is key in our decision making. I worry about Indonesia, I worry about:

- The journey
- The quarantine
- The paperwork
- The cultural difference with regards to pets/dogs
- The return to the UK/EU in a couple of years

Please can you help me with any advice or information to aid our decision making process? This is a company move.

Thanking you so much,
Sam
 

Hi Sam,

Sure, we'd be happy to offer you some information and to help you make sense of your options. For your reference, here are the pet import requirements for Indonesia.

It sounds like travel isn't new to you, but here is some basic information about traveling with a pet -- choosing the right airline, knowing the country requirements, and helping your dog to be prepared (with exercise, crate-training and hydration) are all good ways to help plan a safe and smooth trip. We've helped move pets all over the world, and while the new country is often quite a change, we hear again and again that owners find their pets to be surprisingly resilient.

In terms of living with a dog in Indonesia, you can probably expect pet food to be more expensive and the brands available may be limited. Having pets isn't as common in Indonesia as it is in Canada or the EU, but as in much of the world, attitudes are becoming more welcoming.

Here is some advice we give to all future expats regarding pets: research housing/apartment options before you go in order to find something pet-friendly, check online forums and expat websites for current details and helpful tips, and be prepared to exercise respect and flexibility as you adapt to local customs and learn to follow the accepted pet etiquette in your new home.

For a firsthand account of moving a pet to Indonesia, please take a look at the story of Fattie the cat: we recently helped her relocate to Jakarta. We have moved several pets to Indonesia and would be happy to discuss the process with you in greater depth if you'd like. Note that, to return to the UK or another EU country, your dog will face more stringent requirements than if you were coming from a rabies-free country (but it is possible to do).

Hopefully this helps to get you started! Please contact us if you're interested in speaking to us further, and good luck with everything.

 

PetRelocation Team Member Spotlight: Meet Whitney!

Wednesday, August 20, 2014 by Core Values

The Core Values here at PetRelocation -- Integrity, Teamwork, Wisdom, Commitment and Innovation -- drive the work that we do and are illustrated by the people we hire.

Recently we introduced you to Penney, one of our dedicated Client Care Specialists, and today we'd like you to meet Whitney, another of our hard-working team members doing her best to make every pet move and client interaction an incredible experience.

Want to know more about what it's like to work at PetRelocation? Here's what Whitney had to say about her life as a PetRelocation Consultant.

whitney & maggieMy Journey with PetRelocation (so Far)

Day to Day

Working here is not routine or predictable, and I wouldn’t have it any other way! Discussing unusual moves – whether it is a unique pet or less familiar location – with our clients certainly keep us on our toes.

Rats, fish, birds, snakes -- they all have very different needs when it comes to transportation as well as differing import and export requirements! I often still answer calls that initially get me stuck – most recently about how to move a chicken to Vietnam (not easy)!

How I Got Here

When I stumbled upon a job listing for this company, I knew it was right for me. The position seamlessly connected my previous sales, customer service and animal experience. At this point I had no idea that there was such a huge market for this service (and my grandma will never understand: “It costs HOW MUCH to move a cat??” – love you Granny)!

Learning all of the rules, requirements and procedures involved has been quite challenging. We all gain and share knowledge every day. My co-workers have been so helpful and we all strive to provide the best experience possible to each client and their furry travelers!

The Best Parts

The most rewarding part of this job is the reunions – seeing happy owners and pets greet each other after the journey is over. I recently had the pleasure of delivering Bane, a beautiful husky, to his owners who just moved to Austin. Their excitement was contagious. I left with a huge grin and a feeling of accomplishment.

Of course, having pets in the office is a huge perk as well. There’s a dog running around daily, a resident hamster, and we even had a cat in for picture day! My pup Maggie really enjoys this.

Continuing the Journey

Change is inevitable here. This is a very unique industry with ever-changing rules and requirements, and there certainly isn’t a handbook explaining the ABCs of importing/exporting pets to every country in the world. I feel lucky to be a part PetRelocation -- a leader in our industry and a knowledgeable team that makes it all possible.

Meet the rest of the PetRelocation team, and please contact us if you have questions about your upcoming pet move.

International Air Travel with Jack Russell Terriers

Tuesday, August 19, 2014 by Pet Travel Questions

Name: Lisa
Number of Pets: 2
Pet Type: Dog
Pet Breed: Jack Russell terriers
From: UK
To: USA

 

Hi PetRelocation,

I need help I am emigrating to the USA next year and really need to find out how to take my two small dogs. My new employees are happy for me to bring my dogs but I don't know what kind of certificates, etc. I will need or what type of vaccinations.

Thanks,

Lisa

 

Hi Lisa,

Sure, we'd be happy to offer some information. The good news is that, compared to many other countries, the United States has pretty simple and straightforward pet import rules. You can take a look at them here; essentially you'll need health certificates and proof of updated rabies vaccines.

If you've never traveled with pets before, it's a good idea to familiarize yourself with a few basic good practices. It's important to choose a pet-friendly airline (we often use British Airways for pets going between the US and the UK), and you'll want to help your dogs grow accustomed to their travel crates if they're not already. Hydration is also key.

Please let us know if you have any further questions or if you'd like to find out more about our door-to-door services. We'd be happy to help you carry out your move.

Good luck with everything, and congrats on the new job!
 

Pet News Round-Up: Petitions, Games and Travel Tips

Friday, August 15, 2014 by Caitlin Moore

Sign the #DrivenToBark petition urging all states to better protect pets.

Like video games? Check out Dog Park Game.

For future reference: How to attend an internet cat video festival.

The TSA demonstrates how to bring a pet through a security checkpoint.

Check out these super cute Pet Campers.

Meet Tessa, our Pet Move of the Month!

 

gaston the cat

Have a good weekend!

Incredible Experiences: Royal Service for the Queen of the Household

Thursday, August 14, 2014 by PetRelocation.com Customer

Name: Morten
Company: P&G
Pet's Name: Kasha
From: Switzerland
To: Ohio, US

Kasha, the 12-year-old English Cocker Spaniel and the Queen of the household, has successfully touched down in Ohio, US.

We packed down our house four weeks ago and moved into temporary accommodation/hotel in Switzerland where Kasha couldn't tag along. Hence, already at this point, three weeks prior to departure, we left her in the care of PetRelocation.

After four weeks we saw her again as she was delivered to our new house in Ohio. She was healthy and in very good spirits, although a little bit jet lagged (demanding breakfast at 3 a.m.).

The service PetRelocation provided is by far the best we've seen for this relocation. How they cared for Kasha, got her into good kennels, took her for medical pre-travel check-ups, found the optimal travel route for dogs (including a 6-hour drive by a private chauffeur from Chicago, IL, to our new home), and a dog VIP hotel for her first night on US soil was superb!

They were personally engaged and always went the extra mile to help us and Kasha. If all parts of our relocation would be served like this, relocation could turn into a pure joy ride.

Thanks a lot. We will definitely use you again for our next relocation.




Pet News Round-Up: Further Reading about Our Animal Friends

Friday, August 8, 2014 by Caitlin Moore

Amtrak is already expanding its pilot pet travel program in Illinois.

Lovely read: A man and his cat.

Ted talks: What dogs think.

This map compares dog and cat ownership in the United States.

Due to quarantine rules, Lady Gaga's dog Asia won't be able to travel with her to, uh, Asia.

Want to know more about the life of a pet shipper? Let one of our employees tell you all about it!

 

baxter

Have a happy weekend!

Get to Know a PetRelocation Specialist: Meet Penney!

Wednesday, August 6, 2014 by Core Values

penneyWhat's it like to be a professional pet shipper, and who are the hard-working team members making all these incredible experiences happen? Following the lead of Joe and Sarah S., PetRelocation Specialists who have previously shared their stories, we'd like to introduce Penney!

She's one of our newer employees and has already proven to have the integrity, dedication and love for pets required to do this job well. Here's what Penney had to say about her PetRelocation experiences so far.

How did you end up at PetRelocation? Did you ever think you’d have a job that involved pet shipping?

I didn't even realize there were jobs involving pet shipping! When leaving my job with an art company that I loved (back in California), I had a hard time figuring out what direction to take. Luckily, I found PetRelocation which, similarly, is a small company doing really big things. I felt like finding a place where I could help solve problems for people (by helping their pets) was a golden opportunity for me. PetRelocation is a unique place that I feel lucky to be a part of.

What were your biggest surprises during the first few days and weeks on the job?

I was blown away by the amount of tiny details that must be considered with everything! For example, to book a flight for a pet, we must consider the species and breed of the pet; temperature, holidays, and breed bans of origin and destination; time of year; size of the pet; layover time; cargo office hours for departure and arrival; and even more things that I can't think of right now! There are so many considerations that client care specialists must keep in mind, and it really shows the level of expertise required to do what they do.

What are some of the most common misconceptions people initially have about relocating their pets?

I think many people assume you simply have to buy the pet a plane ticket, just like humans do for a trip. If there's a seat, then you purchase it, the end! They don't realize the rules and regulations in place for pet safety that vary from airline to airline and country to country. Also, I think many people relocating assume their pet will be escorted to their destination on a flight with one of us in the cabin of an airplane. In reality, pets travel safely but also very differently than us -- the cargo area is actually a climate that is naturally more den-like and comforting to them in that type of unknown situation.

What has been your most memorable moment so far?

I'd have to say seeing pets at work every day. Nothing makes you feel better than petting a sweet dog, and we get that opportunity nearly every day at PetRelocation. When there's not a dog in the office, Robert the hamster on Tobi's desk is there to help us get our fuzzy fix. 

The overall vibe of what I've felt in the short time that I've worked for PetRelocation is caring and consideration. Everyone here treats each move as if they were moving their own pets, and everyone treats every team member with tons of encouragement and support. We make a great team, and we have fun every day. I love it here!

Read more about the PetRelocation team, and please contact us if you have questions about an upcoming pet move.

Air Travel with American Staffordshire Terriers

Thursday, July 31, 2014 by Pet Travel Questions

Name: Sonja
Number of Pets: 2
Pet Type: Dogs
Pet Breed: American Staffordshire Terriers
From: Aberdeen, NC
To: Rio Rancho, NM

Hello,

I'm super nervous about this... what are the guarantees that my dogs will be safe? How long will the trip take? Can you recommend any other companies if you can not accommodate my dates?

Thanks,

Sonja

 

Hi Sonja,

Just about every pet owner we talk to is pretty nervous in the beginning stages of moving a pet. No one likes separating from their furry family members and dealing with a system that's unknown to them, but the good news is that, when the right steps are taken, pet travel can be very safe and streamlined.

Here are a few tips and bits of information that will help you on your way:

  • The domestic travel requirements for dogs are pretty simple, and you'll primarily just need to have them up-to-date on their rabies vaccines and secure a vet health certificate stating your dogs are healthy and fit to fly (as required by the airline).
  • Choose a pet-friendly airline -- we often use United for domestic flights because of their well-established PetSafe program.
  • Because it sounds like you're traveling with bigger dogs and they are Staffies, double check the crate requirements with the airline. United does require this breed to use a reinforced travel crate, and not all routes can accommodate oversize crates.
  • In the weeks before the move, it's important to help your dogs to get used to their travel crates if they are not already, talk to your vet about any health questions you have, keep them as fit as possible, and finally, before, during and after the flight they should be well-hydrated.

 

We would be happy to discuss your move with you and tell you more about our door-to-door services if you'd like. The length of the trip will depend on a few factors, but with a few more details one of our specialists will be able to tell you more about your options and work to fit the move into your desired schedule. Let us know, and either way, good luck with your trip!

 


 

What Are the Age Restrictions for Puppy Travel?

Thursday, August 7, 2014 by Pet Travel Questions

Name: Margo
Number of Pets: 1
Pet Type: Dog
Pet Breed: Jack Russell Terrier
From: United States
To: Italy

Hello,

Our puppy was born 11 June 2014 and I want to move with her to Italy on 10 August 2014. At that time she will not be old enough to be vaccinated for rabies. How is this handled?

Thanks,

Margo

 

Hi Margo,

Thanks for your question. According to the US Embassy website, pets must be at least three months old to enter Italy. You can find more information here. For further details about pet import requirements for Italy you can also take a look at the USDA website.

We actually recommend that dogs do not fly until they've reached the age of at least 16 weeks. At this point, in addition to being able to receive the required vaccines, they're also stronger and better able to withstand the rigors of travel.

Please contact us if you'd like some assistance with eventually moving your dog, and be aware that people often need to move ahead of their pets (in this case it's necessary to enlist the help of a friend, family member or boarding facility). There are multiple solutions when it comes to planning a pet move, so just let us know if you'd like to discuss your options further!
 

Max's Incredible Experience: "Luv My New Home!"

Wednesday, July 30, 2014 by PetRelocation.com Customer

Name: Edi
Pet's Name: Max
From: Chicago, USA
To: Malaysia

I chose PetRelocation because of their professionalism and their love for animals. I felt very comfortable speaking with their customer service, and I just knew right away that my Max was in great hands.

From the moment I decided to go with them their assistance was of high standards. My dog arrived in Malaysia as scheduled with a short quarantine and was then delivered to my door step. Max is doing wonderful and happy to be with his family.

I highly recommend PetRelocation for your pet's travel.

Thank you ♥!

 

max the dog

Pet-Friendly Airlines for Travel to Singapore

Friday, August 8, 2014 by Pet Travel Questions

Name: Maira
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Maltipoos
From: Los Angeles, CA, USA
To: Singapore

 

Hello,

I found your rules on relocating to Singapore! Thank you so much for such a helpful post. I am currently working on finding a vet that has the specific microchip you mentioned on your site.

My question is: What are the top airlines to travel with pets to Singapore? I know Singapore airlines offers an air conditioned space for pets, but I would like to know from someone like you who is very experienced in this. What airline should I fly with since my dogs will be checked in as baggage, and what other tips can you provide?

Thank you for your attention regarding the above matter.

-Maira

 

Hi Maira,

Thanks for reading, and great question! We've helped many pets move to Singapore and would be happy to help you with some information.

We typically use KLM or Lufthansa to move pets to Singapore (and many other destinations). These airlines have established safety guidelines for pets and continuously meet our standards of service.

As far as general tips go, please take a look at these common pet travel questions. If you think you'd like some assistance with this move, feel free to contact us to discuss our door-to-door services and receive a free quote.

Hope this helps! Let us know if we can be of further service, and good luck with everything.
 

Pet Move of the Month: Tessa's Journey to Brunei

Wednesday, August 13, 2014 by PetRelocation.com Customer

tessaOur latest Pet Move of the Month qualifies as a true relocation adventure -- an exciting location, a long but ultimately smooth journey, a happy release from quarantine, and of course, an adorable and well-loved dog.

Meet Tessa, who we helped move from Houston to Brunei, and thanks to her owner Joe for kindly answering our questions!

What brought about your move?

My work transferred me to Brunei. 

Have you ever moved a pet internationally before this?

No.

What were some of your initial concerns?

My foremost concern was how Tessa would do in a crate on the long flight (food, water, exercise, comfort, maintaining a clean crate, etc.).  Another concern included how she would react to strangers handling her crate.  

What surprised you about the pet travel process? Anything notable about Brunei and the quarantine process there?

No real ‘surprises’ with the travel process itself, that was explained in great detail before Tessa traveled.  I just had a heightened sense of anticipation from the time she departed the States until I saw her again in Brunei.  The only hiccup came when she got delayed in Amsterdam due to local holidays on her onward travel route.  I was very happy I was provided daily updates on her from Amsterdam and every arrival and departure along the way.      

 

tessa

Tessa and her impressive digs

 

Brunei is very strict about pet importation. Travelers coming to Brunei with pets must obtain a permit prior to importation of the animal by requesting entry from the Department of Agriculture Veterinary Office.  Brunei law requires a 6 month quarantine for all animals entering the country.  That rule may fluctuate depending on status of the owner (diplomatic personnel, military personnel, etc.).

In any case, pet owners can apply for early release from the quarantine facility, but the pet is required to serve the remainder of quarantine time in ‘home confinement’.  A colleague of mine whose pet arrived in Brunei just before Tessa applied for early release and had his pet home in one week.  I applied as soon as Tessa arrived, limiting her time in the quarantine facility to just over a week.  

How has Tessa handled the transition so far?

Tessa has been great throughout this entire process.  She has remained friendly and very inquisitive about her new environment.  As soon as she got to her new house, she checked the whole place out then found a spot on the bed for a nap.  Our pets really are more resilient than we give them credit for.  

Is Brunei a pet-friendly place to be?

Being a predominantly Muslim country, dogs are usually not kept as pets in Brunei.  The locals do understand, though, and accept that Westerners will have dogs in and around their homes.  Strict local Muslims will not enter a home where a dog resides.  However, there are enough local places for her to run and play and there is a growing expat community of people who also have dogs, so Tessa will have playmates.   

 

omar ali saifuddien mosque with stone boat and lagoon at night

Sultan Omar Ali Saifuddien Mosque

 

As Brunei is mostly jungle, there are still many wild animals in close proximity to homes that can cause serious injury or death to pets. Most common are monkeys and monitor lizards. Monkeys may be scared of dogs, but the monitor lizards are known to be aggressive when hunting food.

I thought about that one night as she and I were on a walk on a road near the house. All of the sudden the trees seemed to come alive with screaming monkeys. They didn't like having Tess around. When she got close to the trees they climbed higher but followed us and stayed vocal the whole time we were in the area. Kinda cool actually, and Tess stayed calm and didn't see what the big deal was all about.

What advice do you have for people who might be planning a pet move?

Be sure to do research on the country where you intend to take your pet, including social norms/customs, support network (i.e. veterinarian, boarding facilities, etc.) and the type of food available locally.  I have traveled extensively and seen many times where the host government may approve or allow the importation of animals but the reaction from the community may not always be welcoming.  This can strain relations with neighbors and acquaintances and limit the experiences you can share with your pet.      

 

tessa

Making herself at home

 

What made you decide to hire PetRelocation to assist you?

I contacted several transport services when I learned I was going to move, including transport services recommended by my employer.  These companies could not provide detailed answers regarding the shipping process or their support network to ensure Tessa arrived safely and on time.  PetRelocation was able to provide all these answers and followed up with calls and emails to ensure I was up-to-date and comfortable with the entire process. 

--

Great story and excellent advice! Want to know more? Read about other pets we've moved and please contact us if you'd like some assistance making your own relocation an incredible experience.

The Costs and Procedures of Air Travel with Dogs

Wednesday, August 6, 2014 by Pet Travel Questions

Name: Jacy
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Mutts (40 & 50 lbs)
From: Austin, TX, USA
To: San Francisco, CA, USA

 

Hey There,

My boyfriend and I are heading to San Francisco from Austin for work for 3 weeks. We want to bring our dogs but are a little nervous about checking them on an airline. Are some airlines better than others for this? What are your thoughts on this? Is it safe? Is there a better option?

Thank you for your help!
Jacy
 

Hi Jacy,

Thanks for your question, we'd be happy to offer some advice. First, take a look at the pet import requirements for bringing pets to California and then back to Texas. To fly, your dogs will need to have updated rabies vaccines and a health certificate issued by your vet within 10 days of departure (this is to tell the airline your dogs are healthy and fit to fly).

We certainly recommend choosing a pet-friendly airline (we often use United for domestic flights) and making sure you have travel crates that are airline-approved and the correct size. Allow some time to research the airline rules so that you understand all procedures, fees, etc. and to adequately prepare your dogs for the trip (here are some quick tips that will help).

Honestly you may find that taking two medium/large dogs on such a short trip may require more time and effort than you expected. You'll end up spending several hundred dollars when it's all said and done. It's up to you, of course, but in our experience we've found that leaving pets with a trusted sitter is often a better solution.

Please contact us if you have more questions, and good luck with whatever you decide!

Questions about Traveling with a Large Dog

Tuesday, July 29, 2014 by Pet Travel Questions

Name: Casandra
Number of Pets: 1
Pet Type: Dog
Pet Breed: Great Dane
From: Alaska, USA
To: Pennsylvania, USA

Dear PetRelocation,

I teach and live in Alaska for most of the year, but during the summer, when school is out, I travel back home to Pennsylvania. Samson is a new addition to my life. He is a Great Dane and only 8 weeks old right now. Traveling across the country with him at the moment is fairly simple and hassle-free because he is still small. However, next summer, he won't be so tiny anymore and flights may deny travel due to his size.

Is there a way I can prepare to travel with him across the country when he is full-grown?

Thanks,

Casandra

 

Hi Casandra,

Thanks, that's a good question. Traveling with larger dogs definitely presents particular challenges, and doing early research is a smart move.

First, it will be important to have the right airline-approved travel crate for Samson that's also large enough for him when he's fully grown. Keeping him acclimated to his crate even when you're not traveling for a while is a good idea, as it will make the travel process less stressful for him.

Be aware that the cost of airline travel is dependent on the size of the crate -- the more space Samson requires, the more expensive it will be. Also, not all airplanes are equipped to handle oversize crates, so when it's time to buy the ticket you'll need to call the airline ahead of time to find out which routes will be able to accommodate Samson. In short, it will probably be possible to travel with him, but you need to prepare yourself for a few extra steps and fees.

In addition to these size considerations, you'll also just need to keep Samson up-to-date on his rabies vaccine and, whether you're traveling or not, keep him at a healthy weight, be sure he gets plenty of exercise and stimulation, and check with your vet if you ever have any questions or concerns. Here are a few general pet travel tips that may help you clear up any remaining questions you might have.

We have found that many pet owners ultimately decide that taking their pets on shorter vacations isn't ideal. The cost and stress involved can outweigh the benefits, and in reality leaving pets with a trusted friend or sitter is often better for the pet. It's up to you, of course, and we'd be happy to discuss this with you further if you'd like.

Please contact us if you think you'd like some assistance, and good luck with your future travels!