Help Me Move My Pet

Does Quarantine Change a Dog Forever?

Monday, December 2, 2013 by Pet Travel Questions

Name: Wendy
Number of Pets: 1
Pet Type: Dog
Pet Breed: Yorkshire Terrier
From: Phoenix, AZ
To: Taichung, Taiwan

Dear PetRelocation,

If a dog must be quarantined and isn't used to doing that, will it change the pet's personality or behavior?




Hi Wendy,

Most pet owners feel worried about placing their pets in quarantine, but it's important to know that this is a normal part of pet travel that is very safe when handled correctly. We've assisted with many pets' quarantine stays and have talked to pet owners again and again who started out very nervous but ended up happy and relieved.

Most quarantine facilities are well-kept and offer pets plenty of attention and room to live and play during their stay. In our experience pets are not forever changed following a stint in quarantine -- rather, they quickly go back to being themselves once they're home and suffer no lasting effects.

For further comfort, please read a few stories from our blog about pets in quarantine:


As you can see these pets did just fine, and yours probably will, too. If you have any particular concerns please talk to your vet, talk to the quarantine facility you're considering, or you can contact us.

Thanks for your questions, and good luck with your upcoming move!




"What's the deal with Singapore pet quarantine?"

Monday, November 4, 2013 by Pet Travel Questions

Name: Rachael
Number of Pets: 1
Pet Type: Dog
Pet Breed: Labradoodle
From: Sydney, Australia
To: Singapore

Dear PetRelocation,

Please advise if it's possible to relocate our dog with us to Singapore from Australia. How long does the process take, and is there a quarantine?




Hi Rachael,

Thanks for the question. Moving pets to Singapore requires following these requirements. More specifically, since Australia is a 'Category A' country you'll need to follow the rules as they are outlined here (via the Singapore government website). Good news: if you fulfill all the requirements, your dog won't need to go to quarantine.

Since Australia is a rabies-free country, you won't have to jump through as many hoops as pet owners coming from other countries overall, but it's still a good idea to allow several weeks to get ready for your move.

Hope this helps you to get organized and start the planning process. Let us know if you'd like a free quote for our services or if you have any more questions. Good luck and thanks again for getting in touch with us!

Cat Travel to Singapore

Wednesday, October 23, 2013 by Pet Travel Questions

Name: Lucie
Number of Pets: 2
Pet Type: Cats
From: Shanghai, China
To: Singapore

Dear PetRelocation,

Is it possible to move with two cats to Singapore? What would the necessary procedures that I would need to complete? How long would the quarantine be if required?




Hi Lucie,

Yes, it's possible to move cats to Singapore -- we've safely moved many pets there. Take a look at this overview of pet import rules for Singapore to find out about the procedure.

Coming from China the rules will be a little different, as it is a 'Category D' country. Here is a link to the rules you'll specifically need to follow as outlined by the Singapore government website. This documents states that your cats will need to fulfill a 30 day quarantine.

Please take some time to look over this information and then let us know if you'd like to find out about our door-to-door services. Again, we've helped several pets relocate to Singapore (you can read about Gyro and  Bama for a better idea), and we would be happy to assist!

Customer Story: "City Dog Moves to Singapore!"

Wednesday, October 2, 2013 by PetRelocation.com Customer

Name: Erica
Pets Name: Bama
From: New York City
To: Singapore

Moving to the opposite timezone comes with its challenges, luckily one of those challenges was not the move of our 1-year-old miniature schnauzer Bama.

We truly couldn't have asked more of our PetRelocation rep Tyler. She was responsive and patient with us regardless of our stress levels. Not only did they literally provide door-to-door service from our NYC apartment to our new Singapore one, but Tyler also spoke with our vet before and after each appointment to coordinate all the important paperwork. Those are just two examples of the many things that Tyler was involved with to make the move go smoothly. There is no doubt in our mind that we could not have accomplished Bama's move without Tyler.

Bama has gone from city pup to beach boy and is enjoying Singapore. He has found a new love for aircon just like we have and has a short new hairdo to match the weather. As long as we keep him on short walks and his water bowl filled, he's a happy dog.

Just like any pet owner, I was more stressed about Bama's move than my own, but I have to say that PetRelocation truly made all the difference and I would recommend anyone who needs their services to use them.


Pet Move Customer Story: Lucy's Move to Singapore

Wednesday, July 17, 2013 by PetRelocation.com Customer

Here's a note from one of our recent customers. Her dog Lucy just moved from New York to Singapore.


Dear Tyler,

I am happy to say that we found the local dog community and Lucy found a new best friend! I unfortunately dropped my camera and so couldn't get it to work for a while, but now I got it to take semi-focused pictures, so here goes!

Here is Lucy in her new park, wriggly as usual! There was a picture of her in better focus, but I thought this one caught the spirit of her day to day activity a bit better!

Thanks again for taking such care of her move.



Wiggly as ever!

Pet Move Customer Story: Jadee & Sadee's Move to Singapore

Wednesday, June 12, 2013 by PetRelocation.com Customer

Name: Rowena & Lonnie

Pets: Jadee & Sadee

From: Mexico

To: Singapore


Dear Sarah, Amber, and the whole PetRelocation team,

Rowena and I would like to thank you all very much for helping us relocate our Boxers to Singapore. I realize this was a complicated move and required a great deal of coordination.

Jadee and Sadee arrived Friday night in Singapore. They were very excited to see all their stuff (theirs came via air, ours is still in a container) as well as their people.

You will definitely handle any future moves we make with the girls… but I hope not too soon, ha ha.

Best Regards and Many Many Thanks,

Lonnie & Rowena


Pet Travel Spotlight: Singapore Pet Quarantine

Tuesday, June 4, 2013 by Caitlin Moore

It's usually one of the first questions we hear from future clients: "Will my pet need to go to quarantine?" Not every country requires that incoming pets fulfill a quarantine period, but for those who, do it's important to know that the facilities aren't the scary places many people imagine them to be.

Take Singapore, for example. We've helped several pets move to Singapore, and the photos and stories pet owners send us during and after their pets' stays reveal green grass, clean facilities, and an overall pleasant operation. Scroll down for a few photos from Sembawang Animal Quarantine Station to see for yourself.

Note that this particular facility can be hard to get into, so it's important to reserve your space well in advance of your trip. Please contact us if you have any questions about Singapore pet quarantine, and be sure to read about Purrla, Buddy, and all the other pets we've moved to Singapore.






Pet Travel Question: Singapore Dog Travel

Tuesday, May 7, 2013 by Pet Travel Questions

Name: Dora
Number of Pets: 1
Pet Type: Dog
Pet Breed: Pug
From: Sydney
To: Singapore

Hi There,

My husband, my kids and I are relocating to Singapore in the next couple of months and we are taking our beloved pug with us. I wanted to know what the procedure and the costs involved are. Do pets need to be in quarantine once in Singapore? If so, for how long?

Many thanks,



Hi Dora,

Thanks for the question -- we certainly understand that you'd like some advice for such a long-distance move. Here are the pet import requirements for Singapore for your reference. Singapore does impose specific rabies vaccine regulations and a quarantine (often 10 days long), so you'll want to tend to those arrangements well in advance of your departure to make sure you can find space somewhere.

Take a look at our blog for more pet stories about moving to Singapore -- we've helped many dogs and cats go there, and we'd be happy to offer you some information or a quote for our services. Good luck, and we look forward to hearing from you.

Pet Travel Question: Pet Shipping to Singapore

Tuesday, April 30, 2013 by Pet Travel Questions

Name: Leah
Number of Pets: 1
Pet Type: Dog
Pet Breed: Border Collie Mix
From: Denver, USA
To: Singapore

How can I transport my dog from the US to Singapore in July?




Hi Leah,

The steps for moving your dog to Singapore from the United States are outlined here. You'll need to have your dog microchipped if not already, update the required vaccines (paying close attention to the rabies vaccine procedure in particular), and secure a vet health certificate within 10 days of departure. Since Singapore imposes a quarantine, you'll also need to make those arrangements well in advance.

International pet travel can be confusing, so be sure to allow plenty of time to plan and don't hesitate to seek assistance. Many people decide to enlist professional help when moving a pet, and we'd be happy to tell you more about our door-to-door services if you're interested. Here is a link to our free quote form if you'd like a cost estimate.

Contact us if you have more questions, check out our Facebook page to meet some of the pets we've moved, and good luck with everything!

Pet Move Customer Story: Gyro's Relocation to Singapore

Wednesday, March 13, 2013 by PetRelocation.com Customer

Name: Sharon
Pet's Name: Gyro
From: NYC
To: Singapore

We moved our cat Gyro from New York City to Singapore. It was a pretty complicated process, but Lenneke was incredible about guiding us through each step.

She was extremely responsive, informative, and endlessly patient. We were traveling around the time that Gyro was being transported, and Lenneke arranged for boarding for a few days with Cristina. Cristina took incredible care of Gyro, got him to the airport on time, and sent us pictures of Gyro along his journey.

When we were reunited in Asia, Gyro was happy and healthy. They did an amazing job! Here is a picture of Gyro enjoying his new home.




Pet Travel Question: "Can we relocate our dog to Singapore after we move there?"

Monday, March 11, 2013 by Pet Travel Questions

Name: McCarthy
Number of Pets: 1
Pet Type: Dog
Pet Breed: Mixed
From: Hong Kong
To: Singapore


Hi There,

We are relocating in May, and for various reasons, we prefer that our dog relocate two to three months after we arrive in Singapore. Is it possible for him to join us later?

Best regards,



Yes, this is possible. We often move pets after a family has already moved, and in fact we often recommend it. If your pet can stay with a friend or at a trusted boarding facility for a few days or weeks, you'll have time to deal with your own move and settle in to your new place without worrying about more than you need to. Welcoming your pet into a home that's been unpacked when you're feeling more relaxed will make the move transition much smoother.

Here are the import requirements for Singapore in case you'd like to take a look. We recommend starting the process early, and if you're interested in our door-to-door services, you can fill out our free quote form. Hope this helps! Good luck with everything, and we hope to hear from you soon.


Pet News Links: Pet-Friendly Trends Around The World

Friday, March 1, 2013 by Caitlin Moore


Happy Friday, pet lovers! Have a wonderful day and a great weekend (and check out the top pet news of the month).

Pampered pets in Singapore.

Austin does it well. Nashville, not so much. How cities can improve kill-rates and help stray animals find homes.

Something just plain cool: the future of airport architecture.

Pet-friendly workplaces (one of our favorite topics).

Top 10: Pet Travel Gear.

A Chicago hospital allows visiting hours for pets.

A news update for pets moving to Perth.

Like infographics? Here are Pet travel trends illustrated by HomeAway.


Pet Travel Question: Moving Cats to the United States

Wednesday, February 27, 2013 by Pet Travel Questions

Name: Stacie
Number of Pets: 1
Pet Type: Cat
Pet Breed: Domestic Cat
From: Singapore


Can you tell me what vaccinations/check ups are required prior to relocation from Singapore to the US and in what time frame? Is quarantine required once back in the US if all necessary vaccinations and checks are done prior to relocation?


Hello Stacie,

Thanks for getting in touch with us! Please start by taking a look at the pet import requirements for the United States. The procedures are actually pretty straightforward, and your primary concern will be to obtain a rabies vaccine at least 30 days before departure as well as an international health certificate. There is no quarantine for pets entering into the United States.

Please contact us if you have any more questions, and good luck!

Pet Move Customer Story: Buddy's Move to Singapore

Friday, February 15, 2013 by PetRelocation.com Customer


Name: Jay
Company: G.A.S. Global
Pet's Name: Buddy
From: Texas
To: Singapore

We decided to go with PetRelocation because we wanted the job to go smoothly and done right.

The entire staff was fantastic there. Amber Holub was a huge help specifically. We rescued our dog Buddy from a dumpster when he was five weeks old, and needless to say we are very attached to him. Amber assured us Buddy would be fine during the move. Sending  him off at the beginning of the trip was a very hard thing to do for us, but Amber and her team kept us up to date with his every move, including pictures!

The best part of the move was seeing pictures of him after he had arrived in Singapore and finally getting to see him for the first time in quarantine.

Since the move, he has adapted very nicely and loves it here. We live right on the river so he loves his daily walks and trips around town and to the dog parks.

Thank you so much for all your help in making it feel like home here. We are very grateful to have Buddy here with us!


Pet Travel to Singapore Customer Story: "Singapore Kitty"

Tuesday, January 29, 2013 by PetRelocation.com Customer

Name: Robbie
Pet's Name: Purrla
From: Clearwater, FL
To: Singapore

A year ago we found out that we might be moving to Singapore. I had been offered an opportunity with a teaching hospital, and although I was not seeking an overseas position at the time, it really looked like this was going to work out and be a great new adventure.

During the next few months a lot of decisions had to be made. Do we try to sell the house, what do we take and do we want to store some things? And the biggest question was: what do we do with Purrla?

Purrla is our orange and white female cat that our daughter got through a feral cat society in Tennessee five years ago. She was just a kitten then, and she of course immediately took our hearts. Our daughter got her and less than three months later found out that she was going to have to be traveling extensively with her job, so Purrla was offered to Mom and Dad. We knew that we would love to have her and off we went on a plane back to Florida with Purrla in a carry-on kitty carrier.

That was an awful experience. She did not like the carrier, tried to get out constantly, and was miserable the whole trip. And so our saga began. This kitty definitely was not a traveler. Just a trip in the car was traumatic, and when going to the vet she cried and she was definitely not going into a carrier. Needless to say when we considered taking her with us to Singapore it was a decision fraught with problems.

So I began doing research last summer and found the PetRelocation folks online. I know that they thought I was crazy, I had so many questions and worries. We already knew that she did not like to travel, and it turns out that coming to Singapore to live is a very complicated process. There is a ton of paperwork on the US and Singapore side along with a quarantine period that is a variable depending on when the pet had their last rabies injection.

Well, to complicate matters we did sell the house and were in temporary housing in the US for a period, and eventually got our travel date for January 9, 2013. Purrla was with us through all this, and showed that she was a trooper. We got the carrier early and followed the crate-training suggestions made by the PetRelocation staff. She learned to love her little hiding place. We would keep it open and near us when we were watching TV or reading and she would often go have a lie down on her favorite blanket.

As our travel date approached, Lenneke of PetRelocation worked with our local veterinarian to make sure that all the paperwork was complete and that Purrla was safe and ready for her big journey.

On January 12, 2013, Purrla flew from Florida to Frankfurt, Germany. She had a rest break there for several hours and on January 14 landed in Singapore. She went to The Ricted Quarantine Facility here in Singapore where she stayed for 10 days in her own little "hotel" room. We were able to visit her and she looked great and was eating well.

On January 24 she was delivered by Linus to our new apartment here in Singapore. She is healthy, adapting well to her new surroundings, and is very grateful to be home.

I want to thank the staff of PetRelocation, especially Lenneke Nieuwland and Lee Maaz for all of their help and encouragement and for assisting Purrla to her new home in Singapore.

Pet Travel Question: Moving Older Dogs

Wednesday, December 19, 2012 by Pet Travel Questions

Name: Summer
Number of Pets: 1
Pet Type: Dog
Pet Breed: Poodle
From: Singapore
To: United States

My poodle is 16 years old. She is pretty healthy except she has asthma from time to time. Given her old age, is it okay to move to the U.S, where the climate is very different from her home country?




Hi Summer,

This is a great question. First, before planning a pet move we do recommend having an honest discussion with your vet, as he or she will be the best person to advise you about your dog's options. If you decide to go forward, you'll want to be sure to choose a pet-friendly airline and a travel crate that's nice and large so that it allows good air flow.

Know that we've moved many older dogs safely, and in fact here's a discussion from our blog about how to move older dogs. For your information, here are the pet travel requirements for the United States, as well.

Please review this information and then let us know if you have any more questions. Good luck!

Pet Travel Question: International Pet Shipping Decisions

Wednesday, November 7, 2012 by Pet Travel Questions

Name: Noelle
Number of Pets: 1
Pet Type: Dog
Pet Breed: Cavalier King Charles Spaniel
From: Singapore
To: Alabama


We are moving from Singapore to Alabama next year. We are Irish and will possibly return to Ireland for two months before moving to Alabama. Obviously we want to take our pet with us, so we're just wondering if we should send her from Singapore directly or bring her home to Ireland and then on to Alabama. Does it make a difference regarding quarantine?




Hi Noelle,

Thanks for contacting us with your question. First, take a look at the pet import requirements for the United States and for Ireland. Though there is no actual quarantine you'll need to fulfill, more traveling means more time, money, and stress for you and your dog, so it will require some serious thought on your part as well as a talk with your vet to decide what will work best for you. The decision will also depend on how comfortable your dog is with traveling. Some pets would do just fine with your proposed scenario, while others would be better off spending minimal time in the air.

Please contact us if you would like to discuss this further with a pet relocation specialist, and good luck with the trip!

Pet Move Customer Story: Ziggy & Sweetness Move to Singapore

Wednesday, September 12, 2012 by PetRelocation.com Customer

Name: David
Pets' Names: Ziggy & Sweetness
From: Plano, TX
To: Singapore

I can't emphasize enough how pleased we were with the service of PetRelocation.com. We were constantly kept aware of our pets' well being and their attention to friendly service will be remembered. I highly recommend them for anyone who needs to move their dog or cat to another country.


When Timing is Tricky: A Look at Boarding Facilities for Cats

Thursday, August 30, 2012 by Caitlin Moore


Juggling the logistics of a relocation isn't an easy task, and often it's tough to time everything exactly right. Many of our customers find that they need to move before their pets can go (often due to import requirements that necessitate delays) -- a scenario that initially causes some stress.

Luckily, a little research reveals that many good options exist for pet owners who need to leave their furry family members behind for a few days. Need photographic evidence? Check out the pics below of comfortable catteries some of our customers have used.


Newage Pet Tour in Shanghai:





Holly, Widdy and Uffie are staying at The Cats' Inn in San Francisco until they can join their owners in Singapore:





As you can see, having to board a pet for a few days doesn't amount to sentencing them to solitary confinement. Natural light, comfortable surroundings, and social time make a few days away from home -- wherever that home may be -- just another safe part of the moving process.

Please contact us if you have any questions about moving your pets, and check out our Facebook page to meet other pet owners who may be able to offer their own advice and tips.

Don't Rush It: Why It's Important to Allow at Least 30 Days to Plan a Pet Move

Wednesday, August 22, 2012 by Caitlin Moore


When it comes to planning important (and complicated) things like relocations, it can feel like time is speeding by. Before you know it it's moving day and you're trying to make sure that everything is taken care of, and at this point all you can do is hope you didn't forget anything too important.

If you're moving a pet with you and haven't taken the time to investigate all the import rules and regulations that may apply, it's all too easy to discover that you've overlooked something that could cause your pet's departure to be delayed.

Some of the stress can be avoided by starting the move process early, but why exactly do you need at least a month to put together a pet move (and at least six months for some international pet moves)? Read on to find out.


Veterinary Requirements – Many countries require vaccinations to be at least a month old at the time of departure, and often the microchip (another requirement) must be implanted before the vaccines are administered. One mistake or omission related to these could delay a pet’s trip by weeks or even months.

Import Permits – It often takes at least 30 days to secure import permits for international moves. Australia, for example, takes three to six weeks to issue an import permit. Note also that import permits must be obtained before other arrangements can be made, so the whole chain of events depends on this important factor. Some countries also require notification of a pet’s arrival (Japan needs 40 days notice), so that’s one more thing to plan for.

Government Endorsements – Many moves require both a USDA endorsement of health documents as well as endorsements from the destination government. For instance Saudi Arabia needs both USDA and Consulate endorsements, and each of these can take about a week to secure.

Titer Tests – For rabies-free countries that require a titer test in addition to the regular rabies vaccine (these countries include Australia, New Zealand, Japan, and Singapore), an additional three to four weeks should be allowed for in the planning process.

Quarantine Reservations – During busy months, such as summer travel season and during the holidays, many quarantine stations are fully booked. Waiting lists in places like Singapore, Australia, and New Zealand can be months long, so it’s important to reserve a spot well in advance of the move date. In general, moving to any destination with a quarantine (Hawaii is also included in this category) will demand extra time, so pets going to these places can’t wait until the last minute.

Crate Training – If a pet isn’t already crate-trained, owners will need to work on doing so as soon as they know they’re moving. Depending on the pet, this process can take weeks or months to accomplish.


Still not convinced that you’ll need a month’s head start? Here are some pitfalls that pet owners should watch out for if they’ve waited until the last minute:

Incomplete or Inaccurate Vet Records - We’ve seen it many times -- pet owners who have gone to the vet regularly over the years think they’re in good shape, but in terms of the strict standards of international travel, often this isn’t the case. Again, vaccines must often be done in a certain order beginning at least 30 days in advance, and some countries, including Japan, require they be done six months ahead of time.

Agent Availability – Waiting until the last minute means our preferred agents might already booked with other jobs, so travel dates may have to be altered to fit their schedules or second-choice agents will need to be found.

Flight Complications – Pet travel by air entails more than just buying a ticket when you need it. You have to choose a pet-safe flight on a plane with cargo doors large enough to accommodate a travel kennel (some planes are just too small), and then you have to request the booking. After that, the airline must verify that everything is in order and make contact with a destination agent, and all of this can take several days to finalize.

Time Differences - With international moves, dealing with time differences makes communicating with agents and officials more challenging, thus taking care of import permits, reserving quarantine space, and making other arrangements all becomes a little trickier.

The Stress Factor – Rushing to put together a pet move is no fun for anyone involved. Relocating is stressful enough without feeling like it’s a race against the clock, so put yourself ahead of the game by allowing plenty of time to plan your move.  


Please contact PetRelocation.com if you have any questions about how to move your pet, and happy well-planned traveling, everyone!