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Help Me Move My Pet

Pet Travel to Singapore Customer Story: "Singapore Kitty"

Tuesday, January 29, 2013 by PetRelocation.com Customer

Name: Robbie
Pet's Name: Purrla
From: Clearwater, FL
To: Singapore
 

A year ago we found out that we might be moving to Singapore. I had been offered an opportunity with a teaching hospital, and although I was not seeking an overseas position at the time, it really looked like this was going to work out and be a great new adventure.

During the next few months a lot of decisions had to be made. Do we try to sell the house, what do we take and do we want to store some things? And the biggest question was: what do we do with Purrla?

Purrla is our orange and white female cat that our daughter got through a feral cat society in Tennessee five years ago. She was just a kitten then, and she of course immediately took our hearts. Our daughter got her and less than three months later found out that she was going to have to be traveling extensively with her job, so Purrla was offered to Mom and Dad. We knew that we would love to have her and off we went on a plane back to Florida with Purrla in a carry-on kitty carrier.

That was an awful experience. She did not like the carrier, tried to get out constantly, and was miserable the whole trip. And so our saga began. This kitty definitely was not a traveler. Just a trip in the car was traumatic, and when going to the vet she cried and she was definitely not going into a carrier. Needless to say when we considered taking her with us to Singapore it was a decision fraught with problems.

So I began doing research last summer and found the PetRelocation folks online. I know that they thought I was crazy, I had so many questions and worries. We already knew that she did not like to travel, and it turns out that coming to Singapore to live is a very complicated process. There is a ton of paperwork on the US and Singapore side along with a quarantine period that is a variable depending on when the pet had their last rabies injection.

Well, to complicate matters we did sell the house and were in temporary housing in the US for a period, and eventually got our travel date for January 9, 2013. Purrla was with us through all this, and showed that she was a trooper. We got the carrier early and followed the crate-training suggestions made by the PetRelocation staff. She learned to love her little hiding place. We would keep it open and near us when we were watching TV or reading and she would often go have a lie down on her favorite blanket.

As our travel date approached, Lenneke of PetRelocation worked with our local veterinarian to make sure that all the paperwork was complete and that Purrla was safe and ready for her big journey.

On January 12, 2013, Purrla flew from Florida to Frankfurt, Germany. She had a rest break there for several hours and on January 14 landed in Singapore. She went to The Ricted Quarantine Facility here in Singapore where she stayed for 10 days in her own little "hotel" room. We were able to visit her and she looked great and was eating well.

On January 24 she was delivered by Linus to our new apartment here in Singapore. She is healthy, adapting well to her new surroundings, and is very grateful to be home.

I want to thank the staff of PetRelocation, especially Lenneke Nieuwland and Lee Maaz for all of their help and encouragement and for assisting Purrla to her new home in Singapore.




Pet Travel Question: Moving Older Dogs

Wednesday, December 19, 2012 by Pet Travel Questions

Name: Summer
Number of Pets: 1
Pet Type: Dog
Pet Breed: Poodle
From: Singapore
To: United States

My poodle is 16 years old. She is pretty healthy except she has asthma from time to time. Given her old age, is it okay to move to the U.S, where the climate is very different from her home country?

Thanks,

Summer

 

Hi Summer,

This is a great question. First, before planning a pet move we do recommend having an honest discussion with your vet, as he or she will be the best person to advise you about your dog's options. If you decide to go forward, you'll want to be sure to choose a pet-friendly airline and a travel crate that's nice and large so that it allows good air flow.

Know that we've moved many older dogs safely, and in fact here's a discussion from our blog about how to move older dogs. For your information, here are the pet travel requirements for the United States, as well.

Please review this information and then let us know if you have any more questions. Good luck!
 

Pet Travel Question: International Pet Shipping Decisions

Wednesday, November 7, 2012 by Pet Travel Questions

Name: Noelle
Number of Pets: 1
Pet Type: Dog
Pet Breed: Cavalier King Charles Spaniel
From: Singapore
To: Alabama

Hello,

We are moving from Singapore to Alabama next year. We are Irish and will possibly return to Ireland for two months before moving to Alabama. Obviously we want to take our pet with us, so we're just wondering if we should send her from Singapore directly or bring her home to Ireland and then on to Alabama. Does it make a difference regarding quarantine?

Thanks,

Noelle

 

Hi Noelle,

Thanks for contacting us with your question. First, take a look at the pet import requirements for the United States and for Ireland. Though there is no actual quarantine you'll need to fulfill, more traveling means more time, money, and stress for you and your dog, so it will require some serious thought on your part as well as a talk with your vet to decide what will work best for you. The decision will also depend on how comfortable your dog is with traveling. Some pets would do just fine with your proposed scenario, while others would be better off spending minimal time in the air.

Please contact us if you would like to discuss this further with a pet relocation specialist, and good luck with the trip!

Pet Move Customer Story: Ziggy & Sweetness Move to Singapore

Wednesday, September 12, 2012 by PetRelocation.com Customer

Name: David
Pets' Names: Ziggy & Sweetness
From: Plano, TX
To: Singapore
 

I can't emphasize enough how pleased we were with the service of PetRelocation.com. We were constantly kept aware of our pets' well being and their attention to friendly service will be remembered. I highly recommend them for anyone who needs to move their dog or cat to another country.

 

When Timing is Tricky: A Look at Boarding Facilities for Cats

Thursday, August 30, 2012 by Caitlin Moore

 

Juggling the logistics of a relocation isn't an easy task, and often it's tough to time everything exactly right. Many of our customers find that they need to move before their pets can go (often due to import requirements that necessitate delays) -- a scenario that initially causes some stress.

Luckily, a little research reveals that many good options exist for pet owners who need to leave their furry family members behind for a few days. Need photographic evidence? Check out the pics below of comfortable catteries some of our customers have used.

 

Newage Pet Tour in Shanghai:

 

 

 

 

Holly, Widdy and Uffie are staying at The Cats' Inn in San Francisco until they can join their owners in Singapore:

 

 

 

 

As you can see, having to board a pet for a few days doesn't amount to sentencing them to solitary confinement. Natural light, comfortable surroundings, and social time make a few days away from home -- wherever that home may be -- just another safe part of the moving process.

Please contact us if you have any questions about moving your pets, and check out our Facebook page to meet other pet owners who may be able to offer their own advice and tips.

Don't Rush It: Why It's Important to Allow at Least 30 Days to Plan a Pet Move

Wednesday, August 22, 2012 by Caitlin Moore

 

When it comes to planning important (and complicated) things like relocations, it can feel like time is speeding by. Before you know it it's moving day and you're trying to make sure that everything is taken care of, and at this point all you can do is hope you didn't forget anything too important.

If you're moving a pet with you and haven't taken the time to investigate all the import rules and regulations that may apply, it's all too easy to discover that you've overlooked something that could cause your pet's departure to be delayed.

Some of the stress can be avoided by starting the move process early, but why exactly do you need at least a month to put together a pet move (and at least six months for some international pet moves)? Read on to find out.

 

Veterinary Requirements – Many countries require vaccinations to be at least a month old at the time of departure, and often the microchip (another requirement) must be implanted before the vaccines are administered. One mistake or omission related to these could delay a pet’s trip by weeks or even months.

Import Permits – It often takes at least 30 days to secure import permits for international moves. Australia, for example, takes three to six weeks to issue an import permit. Note also that import permits must be obtained before other arrangements can be made, so the whole chain of events depends on this important factor. Some countries also require notification of a pet’s arrival (Japan needs 40 days notice), so that’s one more thing to plan for.

Government Endorsements – Many moves require both a USDA endorsement of health documents as well as endorsements from the destination government. For instance Saudi Arabia needs both USDA and Consulate endorsements, and each of these can take about a week to secure.

Titer Tests – For rabies-free countries that require a titer test in addition to the regular rabies vaccine (these countries include Australia, New Zealand, Japan, and Singapore), an additional three to four weeks should be allowed for in the planning process.

Quarantine Reservations – During busy months, such as summer travel season and during the holidays, many quarantine stations are fully booked. Waiting lists in places like Singapore, Australia, and New Zealand can be months long, so it’s important to reserve a spot well in advance of the move date. In general, moving to any destination with a quarantine (Hawaii is also included in this category) will demand extra time, so pets going to these places can’t wait until the last minute.

Crate Training – If a pet isn’t already crate-trained, owners will need to work on doing so as soon as they know they’re moving. Depending on the pet, this process can take weeks or months to accomplish.

 

Still not convinced that you’ll need a month’s head start? Here are some pitfalls that pet owners should watch out for if they’ve waited until the last minute:

Incomplete or Inaccurate Vet Records - We’ve seen it many times -- pet owners who have gone to the vet regularly over the years think they’re in good shape, but in terms of the strict standards of international travel, often this isn’t the case. Again, vaccines must often be done in a certain order beginning at least 30 days in advance, and some countries, including Japan, require they be done six months ahead of time.

Agent Availability – Waiting until the last minute means our preferred agents might already booked with other jobs, so travel dates may have to be altered to fit their schedules or second-choice agents will need to be found.

Flight Complications – Pet travel by air entails more than just buying a ticket when you need it. You have to choose a pet-safe flight on a plane with cargo doors large enough to accommodate a travel kennel (some planes are just too small), and then you have to request the booking. After that, the airline must verify that everything is in order and make contact with a destination agent, and all of this can take several days to finalize.

Time Differences - With international moves, dealing with time differences makes communicating with agents and officials more challenging, thus taking care of import permits, reserving quarantine space, and making other arrangements all becomes a little trickier.

The Stress Factor – Rushing to put together a pet move is no fun for anyone involved. Relocating is stressful enough without feeling like it’s a race against the clock, so put yourself ahead of the game by allowing plenty of time to plan your move.  

 

Please contact PetRelocation.com if you have any questions about how to move your pet, and happy well-planned traveling, everyone!

Pet Move Customer Story: Fenway's Move to Singapore

Wednesday, August 1, 2012 by PetRelocation.com Customer

Name: Cynthia
Pet's Name: Fenway
From: Atlanta, GA
To: Singapore
 

Before we even agreed to move to Singapore, we quickly researched pet moving companies to understand the separation time and process/costs. Petrelocation.com was not only cost competitive, but they quickly walked us through the process and answered all of our questions before some other companies even called us back!

From start to finish your company was FANTASTIC. Rebecca, our agent, was incredible - patient, knowledgeable and very responsive. She made the process as easy as it could have been and our dog, Fenway, is doing really well.

 

Pet Move Customer Story: Chelsea's Move to Singapore

Tuesday, July 3, 2012 by PetRelocation.com Customer

Name: Mary
Pet's Name: Chelsea
From: Minneapolis
To: Singapore
 

Making the decision to take our dog with us to Singapore wasn't easy. Knowing that it would be quite an adjustment for both her and us. Figuring out how to get her here was also a challenge. We searched online for pet movers and stumbled upon PetRelocation.com. I was impressed with the site, the services and the customer feedback.

I had a lot on my plate - my husband was already in Singapore, I had to sell the house, store my stuff, move myself AND figure out how to move my dog. I can honestly say that there is no other way to do this and have the confidence and peace of mind that your precious pooch will be taken care of and arrive safely. Not only did they make sure she was comfortable and safe, they also took care of all of the details regarding her vet visits necessary prior to the trip, all of the paperwork necessary to secure a space in quarantine....in addition to picking her up AND bringing her to her new home in Singapore. Sarah and Bethany communicated with me on a regular basis, answered all of my questions and assured me that Chelsea would be okay. They even sent pictures of her at her airport layovers!

Chelsea is getting adjusted to the new sites and smells...not to mention the heat and humidity in Singapore! She is making new friends at doggy day care once a week.

PetRelocation was a lifesaver. They truly care about the well-being of your pet and understand your fears as a concerned dog parent!



Pet Move Customer Testimonial: Chewie's Move to Singapore

Thursday, March 15, 2012 by PetRelocation.com Customer

Name: Alicia
Pet's Name: Chewie
From: Los Angeles, CA
To: Singapore
 

My fiance was considering taking a job in Singapore with this company as a chance to give us world experience and the opportunity to travel. I told him I would go, if my dog Chewie could go as well.

Chewie is an eight pound Pomeranian Maltese and basically my child. PetRelocation.com was suggested to us by my fiance's company, and Matt & Abbey were extremely knowledgeable in local laws and policies, proactive to make sure everything stayed on time, and were quick to respond when we lost all the important documents the day we were supposed to depart.

My dog Chewie did wonderfully and is adjusting well to her new home on the other side of the world thanks to a lot of hard work by Abbey in particular.



Pet Move Customer Testimonial: Returning Customers & The Story of Max and Jet

Wednesday, March 14, 2012 by PetRelocation.com Customer

Name: Peggy and Dennis
Pets' Names: Max and Jet
From: Kuala Lumpur, Malaysia
To: Houston, Texas USA
 

 

I think I wrote more of a novel than a story but here goes...

In 2005 we moved from London to Houston. I didn't know about companies like PetRelocation.com and I moved our cat Butch back by myself. I had managed to get him from Norway to London in 2000 (although it wasn't easy), so I figured I could get him to Houston. What a mistake. I won't go into details, but he managed to sit in a warehouse in Houston for two hours while they tried to find him. Yeesh.

In 2008 we were living in Houston, Texas, USA when my husband accepted a position in Kuala Lumpur, Malaysia! WHAT??? At the time we had two cats: Butch and Max. 2008 wasn't our best year; my 90-year-old father wasn't well, we had the news of the Malaysia move, my father died, Butch was diagnosed with a brain tumor then had to have brain surgery, and then Hurricane Ike decided to show up the weekend before our move, so we packed up a bunch of wet stuff with no electricity.

The only thing that went right that year was Butch & Max's move thanks to Rachel with PetRelocation.com. At one point we weren't sure if we were moving one cat or two, but Rachel was kind and supportive, and when Butch recovered they were both safely sent to Kuala Lumpur. I'm not sure how we found PetRelocation.com, probably Google, but I am grateful everyday that we crossed paths because everything went off like clockwork.

Sadly, two years later Butch's brain tumor returned and was inoperable and he died while we were in Kuala Lumpur. For weeks Max was beside herself, so we decided to find her a friend. Enter Jet, a stray our Malaysian vet found who found her way to us.

Flash forward to 2012 and it's time to return to the USA. There was no question about us using PetRelocation.com again to get Max and Jet back, so I got in touch with Rachel, who I learned had not only survived my insanity during our first move but become the Director of Operations (we're so proud), so she put me in contact with Jon, who got the process started.

By the time Ashley started facilitating our move, things were once again crazy with our KL landlord changing move out dates on us right and left, I couldn't find the right cat kennels in KL for the plane, and I almost missed the rabies vaccination cut off date. But thank goodness Thierry (with Ricted Kennels) noticed their vaccinations had expired when he was delivering the right cat kennels (he drove to KL from Singapore with them) and I got them vaccinated just under the wire!

Luckily everytime something happened I'd get a hold of Ashley and she just went with it. She never said NO. NEVER. No matter how crazy I was with worry or just general insanity. She always had a calming, friendly attitude which kept me from going off the deep end. I honestly feel that everyone involved with the move treated Max and Jet (and Butch in the previous move) as if they were their own pets. So, we owe huge thanks to Rachel, Jon, Ashley, Thierry (Singapore), Dr. Sockalingam (Kuala Lumpur), Rome with Pets On The Go (Houston), Chestnut Animal Hospital (Bellaire) who took delivery of them and kenneled them until we could pick them up and whoever else was involved -- we all survived.

After reading this can you imagine what it is like to deal with me? Gold Stars all around to PetRelocation.com and all who work with them!

Photos: Max and Butch in our local Bellaire magazine. Jet and Max their last night in KL. Our first night together as a family in Houston. Jet and Max checking out their new Texas surroundings.






Pet Move Customer Testimonial: Josh's Move to Singapore!

Wednesday, February 1, 2012 by PetRelocation.com Customer

Name: Amanda
Pet's Name: Josh
From: Japan
To: Singapore


We chose PetRelocation.com because of their home-to-home delivery service. It was our first time moving Josh and we were very paranoid about this. We read many stories online about how dogs died on the plane so we wanted to ensure that everything would go smoothly.

Our Pet Relocation Specialist, Sarah,  was a great specialist to us. She was empathetic and patient to our inquiries, and she made herself available to us at all times. Even though we were in Japan, she gave us details to ensure that Josh's export documents were in order.

On the day that Josh was supposed to move there were sudden changes, and I had to call Sarah at night. But everything went in order. It was never chaotic. We were never worried.

When Josh arrived in Singapore, he was so energetic and so curious about the whole new environment even after the exhausting flight. At the end of the whole procedure, we realized we worried too much when actually everything went perfectly well.

So to other pet owners out there, if you ever wondered like I did if this is a made-up blog, I can absolutely tell you, no, it is not. PetRelocation.com is a great pet transport service provider. Keep it up!




Relocating Pets in a Digital World: Making Good Use of Social Media

Wednesday, January 11, 2012 by Caitlin Moore

Moving with pets is a multi-step process that should be undertaken with lots of care and attention to detail, but who says it can't be fun, too? We love it when our customers embrace the experience of moving and use the tools of technology to illustrate and share their adventures; not only does this let us keep in touch with our present and former pet pals, social media can shed light on the entire process, helping others to see a more complete picture of what a pet relocation actually entails.


lucy in singapore
Lucy's blog is called Singapooch


For example, recent clients of ours recently moved from Seattle to London along with their cat named Bobcat, and they have been documenting the experience with a fun tumblr called Binding the Gap. (They also got creative with photoshop - check out their awesome Abbey Road homage on Flickr.)

Abbey, the Relocation Specialist in charge of the relocation, was in close contact with Bobcat's owners before, during, and after the move, but there's something about seeing pictures and status updates several days later that makes the whole endeavor feel more rewarding. (The new Londoners even managed to capture an audio clip of Bobcat purring, so we're pretty sure this kitty cat is settling in just fine.)



screenshot
A happy post-move tumblr update about Bobcat




We have several past clients who continue to use blogs, tumblrs, Pinterest, Twitter, etc. to share snapshots of life abroad with their pets, and we definitely enjoy keeping up with the likes of Lucy Luck in Mexico and Lucy Blue in Singapore (are people who name their pets 'Lucy' more active active in social media??).

The bottom line is that using social media highlights the sense of fun and discovery inherent in a relocation, but it's a useful activity, as well. Telling your story can be cathartic and will allow you to show off your adventures to the world, but most importantly, you're helping someone else (a stranger, probably) find their way through an experience that no one is born knowing how to expertly navigate.


Lucy
Lucy (in Mexico)


Have you used social media to document a move? Do you use these tools to keep track of your pet's life in general? What is it about sharing your adventures that you find the most rewarding? Tell us what you think, and be sure to share your pictures and stories with us if you're a media-oriented mover!


Pet Customer Testimonial: A Singapore Pet Move

Friday, November 11, 2011 by PetRelocation.com Customer

Name: Anne & John 
Pet's Name: Bodhi
From: Avalon, NJ
To: Singapore


When we learned that we were being transferred back to Singapore last year, one of our biggest concerns was how to bring our beloved Labradoodle with us. Enter PetRelocation.com. From the very first conversation with Katie, our Pet Relocation Specialist, our minds were put to rest that Bodhi was in very capable and caring hands.

Katie held our hands through the entire process, answering our many questions and concerns with understanding and compassion. We found PetRelocation to be extremely diligent and professional. We were especially happy with news that Bodhi would only have to quarantined for 10 days rather than the 30 day mandatory period. Thank you PetRelocation for such a fine and caring experience.

 

Pet Move Customer Testimonial: Buddy, Pinky and Pumpkin's move to Singapore

Tuesday, November 8, 2011 by PetRelocation.com Customer

Name: Tamara
Pet's Names: Pumpkin, Pinky and Buddy
From: Reston, VA
To: Singapore

I decided to go with PetRelocation.com after doing some research on the web. With everything else I had to deal with, I didn't have time to research and handle the logistics of moving three cats to Singapore by myself.

Cara and Ashley answered all my questions, handled all the details, and got my cats moved safely from the US to Singapore. Even with a complication - I had to leave before there was space available in the Singapore quarantine facility and reluctantly had to leave them behind for a couple of weeks at a kennel before they could fly out - everything went seamlessly.

Attached is a picture of two of my cats, Buddy and Pumpkin, in the quarantine facility in Singapore. They are all home with me now and quite happy to be here.




Top Relocation Destinations: Moving Pets to Switzerland

Thursday, October 27, 2011 by Pet Travel Questions

Geneva, SwitzerlandMoving pets abroad comes with a lot of baggage (literally and figuratively). Will they handle the trip okay? Do you have all the paperwork completed correctly? The questions go on and on, but the good news is that you're not the first one to attempt a pet move.

Moving for a job can be especially stressful, and Switzerland (along with Singapore, which we outlined a few days ago) is one of the more popular destinations for relocating employees these days. If a pet relocation to Switzerland lies ahead of you, there are a few things you should know.


Steps for Moving a Pet to Switzerland



1. Microchip

Each pet needs a microchip -- no other form of identification is acceptable. The microchip used should comply with ISO Standard 11784 or Annex A to ISO standard 11785.

2. Full Vaccinations (Recommended)
For Dogs:  Distemper, Hepatitis, Parvo, Leptospirosis, (DHLPP) and Rabies within the last 12 months or a minimum of 4 weeks before arrival.

For Cats:  Feline Viral Rhinotracheitis, Calicivirus, Panleukopenia (FVRCP), and Rabies within the last 12 months or a minimum of 4 weeks before arrival.

3. EU Vet Health Certificate (Form EC#998) 
The form can be provided to you by PetRelocation.com.

4. USDA Endorsement
The following forms should be endorsed by the appropriate authority:

-Microchip Implantation Record (though not required, this is recommended if it’s available)
-Rabies Certificate
-EU Vet Health Certificate

5. International Health Certificate
Your vet should have these in stock, but they can also be found online. This is an international health certificate that needs to be completed by your vet within 10 days of departure.  Depending on the logistics of your particular pet relocation and the specific health certificate being used (APHIS Form 7001), an additional USDA Endorsement may be required on this health certificate. This is also required by the airlines.

6. All original documentation listed above must travel with the pets.

7. If the owner is not on the same flight as the pet, the following documents are needed:
-Copy of pet owner's passport
-Note from pet owner's employer for the relocation
-Owner's flight itinerary


Find out more about international pet moves at PetRelocation.com, and please contact a Pet Relocation Specialist with any questions you have.

Top Relocation Destinations: Moving Pets to Singapore

Wednesday, October 12, 2011 by Pet Travel Questions

singapore skylineAccording to Cartus Corporation, a global relocation management service, the top destinations for companies transferring their employees have remained consistent over the last few years.

Many places, such as the United States, the UK and China, have experienced steady numbers of transferees, and a few others, such as Singapore, have seen dramatic increases in corporate relocations. Singapore is a bustling hub for business and industry populated by about 5 million people, thus it's no surprise that this can be a top destination for relocating -- and relocating with pets.


Steps for Moving a Pet to Singapore

Moving to Singapore with pets requires about two to four months of careful preparation, and depending on where you're coming from, you'll also be facing quarantines of varying length. For the Continental US, Canada, Netherlands, Spain, Belgium, Austria, France, Germany and Italy these are the steps to keep in mind:


1.  Six Months Continuous Residence in Country of Export (or since birth)


Your issuing veterinarian (i.e. local veterinarian) will need to state on the health certificate that your pet has resided continuously in the country of export for the six months prior to departure or since birth.

Your government veterinarian (for example, the USDA) will also need to be willing to endorse paperwork stating that your pet has resided continuously in the country of export. Check with your specialist about this one, as there are exceptions (such as pets coming from Shanghai).

2.  Microchip

Each pet shall be identified by means of a microchip.  No other form of identification is acceptable. The microchip used should comply with ISO Standard 11784 or Annex A to ISO standard 11785, and AVID 9-digit chips are accepted as well.

3.  First Rabies Vaccination & Certificate & All Other Vaccinations

All pets must have an original Rabies Certificate and this certificate must state the microchip number, the date of inoculation, and the validity of the particular vaccination you obtain - some are good for two years, others are only good for one.  This vaccine must be an inactivated vaccine. For import into Singapore, the first rabies vaccine must be OLDER than four months.

Other Vaccinations (List on Separate Certificate)

Dogs:
Distemper*
Hepatitis*
Parvovirus*

Cats
Cat Flu (Feline calcivirus, Feline viral rhinotracheitis, Chlamydia psittaci)*
Cat Enteritis (Feline Panieukopaenia / Feline parvovirus)*

*At least two weeks prior to import.


(Wait 30 days between these two steps)



4. Rabies Serology (FAVN) Test

Your vet will need to perform a rabies blood test on your pet at least 30 days after the first rabies vaccination, but within six months prior to export.  The results need to show your pet has a rabies titre test of =/> .5 IU/mL.

5. Second Rabies Vaccination & Certificate

All pets must have an original Rabies Certificate and this certificate must state the microchip number, the date of inoculation and the validity of the particular vaccination you obtain - some are good for two years, others are only good for one.  This vaccine must be an inactivated vaccine. For import into Singapore, the second rabies vaccine must be OLDER than 30 days at the time of import. The second rabies vaccine must be given AFTER the titer blood draw. It can be performed on the same day as long as it is done in the correct order.

6. Reserve Quarantine Space

Once the original lab results come back from the rabies serology FAVN test, you will be ready to apply for quarantine space. Be aware that there is often a wait for quarantine space in the summer and around the holidays, so apply early for a reservation during these times.

7. Import Permit

You must obtain an import permit prior to arrival in Singapore.

8. Vet Health Certificate (Form 7001) & AVA Veterinary Certificate

These need to be filled out by your USDA accredited Veterinarian, and it must be issued within seven days of the flight.  It must also be stated the pet was treated for external parasites within 2-10 days prior to the flight, and internal parasites within four days of the flight.

9. USDA Endorsement

The Vet Health Certificate needs to be endorsed along with all supporting documents. Please contact your PetRelocation representative about the best way to handle this.

10. Quarantine

There is now a 10-day mandatory quarantine upon arrival in Singapore for pets coming from the Continental US, Canada, Netherlands, Belgium, Spain, Austria, France, Germany and Italy, and reservations must be made with the Singapore Animal Quarantine Station prior to arrival. Though travelers are often nervous about putting their pets into quarantine, be aware that Singapore facilities are known for being welcoming and safe; pet owners can visit every day, yards are available for playtime, and in our experience staff members have been consistently friendly and accommodating.

You can find out more about Singapore quarantine facilities on our site.


If you're bringing pets to Singapore from a country other than the ones mentioned above, please consult the Singapore government website, and if you have questions about any of these regulations, please contact a Pet Relocation Specialist for more information.



Pet Travel Question: Moving Dogs to Singapore

Thursday, September 29, 2011 by Pet Travel Questions

Name: Melanie
Pet Type: Dog
Pet Breed: Bulldog
From: Bangkok, Thailand
To: Singapore

Hi,
My dog was vaccinated as a puppy in 2005 and every year since then he has had booster shots.  What does this mean if I am planning to move to Singapore? What is required?

Thanks,
Melanie



Hi Melanie,

These are the pet import requirements for Singapore. You'll need updated vaccines as well as the Rabies FAVN test, and upon arrival there is a 30-day quarantine for pets coming from Thailand. You can find more information here, and you're welcome to contact our pet relocation specialists if you have any more questions.

Good luck with your travels!




Pet Travel Question: Moving Pets to Singapore

Thursday, September 29, 2011 by Pet Travel Questions

Name: Kelly
Number of Pets: 5
Pet Type: 1 dog, 4 cats
Pet Breed: Dog - Labrador Retriever, cats - mixed breeds
From: Southern California
To: Singapore

I am extremely concerned about relocating my pets this distance and for the quarantine period. My dog is almost 12 (not young for a Lab) and one of the cats is very skittish.

What is the most efficient way to relocate the animals from Southern California and how will they be treated during the quarantine period? What additional services can your firm provide to make this process as risk-free and easy on them as possible?

Thanks,
Kelly


Hi Kelly,

Thanks for your question! Your concerns are certainly understandable; moving with your beloved pets can be very stressful. We offer door-to-door services and often handle moves to Singapore, however, and would be happy to help you.

If you decide to enlist our services, a Pet Relocation Specialist would advise you regarding how to prepare your pets (with the proper vaccines, travel crates, etc.) and would handle all the details of your pets' move. For a better idea of what this would entail, take a look at the pet import requirements for Singapore. You can also check out Singapooch, a great blog about canine life in Singapore. (Singapooch also happens to be written by former customers of ours!).

Please contact us for more information or for a free quote. Hope to hear from you soon!

Moving Pets to Malaysia: Importing Pets to Sabah and Sarawak

Thursday, September 22, 2011 by Caitlin Moore

mapSabah and Sarawak are two Malaysian states on the island of Borneo. Brunei and Indonesia are also located on Borneo, and since these states have different import requirements from the rest of Malaysia, pet travel here can be a confusing issue to sort out.

PetRelocation.com recently moved some clients here, so we learned all about the do's and don'ts of importing pets to Sabah and Sarawak. Here is what we found.

First of all, be aware that Malaysia is not particularly pet-friendly, and local authorities may have regulations regarding the number of dogs that can be kept within residences.

The import requirements for Sarawak and Sabah can be broken into two categories:

Category 1
(United Kingdom, Republic of Ireland, New Zealand, Brunei and Singapore)

When importing pets from one of these countries, an import permit and a health certificate issued within seven days of departure will be necessary. The certificate must be issued by an approved veterinary authority and state that:

1. No case of rabies has been reported to have occurred in the country during the previous six months.

2. The pet has been in the country for at least six months.

3. The pet has been examined and found to be healthy and free from any clinical sign of infectious or contagious disease at the time of examination and certification prior to export.

Category 2
(All other countries not listed above)

When importing pets from a country not listed above, an import permit and a health certificate issued within seven days of departure will be necessary. The certificate must be issued by an approved veterinary authority and state that:

1. The pet has been examined and found to be healthy and free from any clinical sign of rabies and infectious or contagious diseases at the time of examination and certification prior to export.

2. The pet has been vaccinated against rabies using an approved anti-rabies vaccine prior to export at least six months prior to export and less than one year.

3. The vaccination history, treatments given and health status must all be certified.

4. A rabies serology report showing rabies antibodies of more than 0.5 iu/ml.


Quarantine

Upon arrival from a Category 2 country, the animal will be placed in quarantine for a minimum of 30 days or a maximum of 180 days. The exact quarantine period is 180 days minus the number of days from the date of the last vaccination. (This is similar to Australia's current quarantine policy). As long as the rabies vaccine is more than six months and less than one year old, the quarantine period is 30 days.

According to the information we found, the available quarantine facilities are located about ten minutes away from Piasau Camp and Lutong. Twice-daily visits can be arranged (weekend visits may be difficult to manage), and the cost is low -- a few Malaysian dollars a day.

Estimated quarantine fees:
Dogs: Large - RM 5.00, Small - RM 3.00
Cats: All Sizes-  RM 3.00
Quarantine Certificate: RM 2.00


Banned Breeds

Pitt Bulls (including American Pitt Bull Terriers), American Staffordshire Terriers, American Bull dogs and mixes, Akitas, Neopolitan Mastiffs, Tosas, Dogo Argentines, Fila Brasileiros, Boerboels, Perro de Presa Canarios and mixes.


Routes/Airlines

If a pet requires quarantine they must fly into Kuala Lumpur International Airport (KLIA), Penang or Padang Besar where the quarantine facilities are located. It's recommended that pets fly with KLM (via Amsterdam) or Lufthansa (via Frankfurt) into Kuala Lumpur. Cathay Pacific (via Hong Kong) or Malaysia out of LAX with a stop in Taipei are two other possibilities.

In preparation for pet travel to Sabah and Sarawak, it's also necessary to secure a microchip, approved travel crate, Rabies Titer Test and other necessary vaccines depending on the breed.



This information provides a good start, but there are more details involved with travel to Sabah and Sarawak. Please contact your pet relocation specialist with any further questions or concerns, and feel free to leave your Malaysia travel tips in the comments below.




 

Pet Travel Question: Moving Abroad with Cats

Thursday, October 20, 2011 by Pet Travel Center Questions

Name: Kerry
From: Winnipeg, Manitoba, Canada
To: Lima, Peru
Pets: Two Cats (Tiger and Trouble)

From what I understand this is going to require a lot of planning, so I wanted to start as early as possible. I have read conflicting information and would like to clarify exactly what is required of me to make this move with my cats. Will they be quarantined? As a teacher I am flexible and able to go to almost any country, so any suggestions of what country would be easiest and safest to travel to with my cats would be greatly appreciated.  I am worried about my cats being a bit on the older side and that one of them is overweight. I am unsure if this will make the move more dangerous.

Thanks,
Kerry


Hi Kerry,

Thank you for submitting a question to us! You're right that pet travel requires plenty of planning, and getting an early start is definitely a smart idea. When moving older pets or those with delicate dispositions, first of all it's important to talk to your vet about whether or not they're healthy enough for the trip, and if they're not, to try to see about how you can improve their health by helping them lose weight, etc.

Second, it's important to choose a pet-friendly airline with established pet policies (we often fly with KLM, Lufthansa and Continental). Beyond that, spend some time researching the various pet import requirements for the countries on your list (here are the import requirement for Peru). Places like Australia and Singapore have quarantines, but others are less strict.

Hope this helps! Please let us know if you have any more questions or if you'd like some help planning your move when the time comes. Good luck!