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Help Me Move My Pet

Pet Travel Question: Pet Shipping to London

Tuesday, May 21, 2013 by Pet Travel Questions

Name: Dawn
Number of Pets: 2
Pet Type: Dog
Pet Breed: Lab mix
From: Orlando, FL
To: London

We are a year plus from possibly moving from Orlando to London. We currently have two dogs, both weighing 50 lbs each. The good news is that they are crate-trained. The bad news is that we keep them in the same crate. Do the pets need to travel in individual crates? What time of year is best to consider for travel to London? Which airlines do you use? Any particular UK rules that we need to consider other than what is on your resource page? I am trying to do some research well in advance. Thanks for your help.

Thanks,

Dawn

 

Hi Dawn,

It's great to hear from you; it's very smart to start researching a pet travel endeavor well in advance. Here is the rundown of pet import requirements for the UK, and yes, you will need to have an airline-approved travel crate for each of your dogs. Here's more info about choosing the right dog travel crate.

We highly recommend choosing a pet-friendly airline (we often use United) that operates with careful pet policies. If you choose a carrier that places a high priority on a pet's safety the weather won't really be a factor, however since many airlines operate with embargoes during the summer you should research options ahead of time to avoid surprises.

Please contact us if you have any more questions about  your trip or if you're interested in our services. We'd be happy to be of further help, and wish you a great trip!
 

Pet Travel Question: How to Move Pets to Brazil

Thursday, May 2, 2013 by Pet Travel Questions

Name: Joyce
Number of Pets: 1
Pet Type: Dog
Pet Breed: Pomeranian
From: Dublin, UK
To: Brazil

Hi,

I'm moving to Brazil next month (June), but I'm doing an eight-hour connection in Switzerland. Do I need a passport or just a Health Certificate (APHIS 7001) and the vaccines?

Thank You,

Joyce

 

Hello Joyce,

Thanks for your questions; here are the pet import requirements for Brazil. Unless you are planning to leave the airport or switch airlines, you will not need to complete any additional steps for your time in Switzerland. You will need the APHIS 7001 issued within 10 days of departure as well as the required vaccines.

Please contact us if you have any more questions or if you're interested in our door-to-door services. We'd be happy to assist with your move.

Good luck!

Pet Travel Trends: Pet-Sitting Options Affect Holidays in the UK

Wednesday, May 1, 2013 by Caitlin Moore

Though our focus is helping families to bring their pets with them when they move, we like to keep an eye on general pet travel trends, too.

The pet industry has seemed pretty recession proof over these last few years, and we've noticed that more and more hotels and travel services have come to embrace four-legged customers along with their owners. Something from today's news caught our eye, however: It seems that a new development could be emerging in the UK.

According to the Daily Mail and free pet-sitting service Petaround.com, thousands of British citizens will skip taking a vacation or cut theirs short because of inadequate or expensive boarding options for their pets. Kennel and pet sitting costs are on the rise here, making the financial demands of a holiday just too much for many families to justify. According the study cited, many pet owners are also "too embarrassed" to ask family or friends to help out with pet-sitting.

Here in the United States, many pet owners traveling for fun or business without their pets are turning to the dogsitting site Dogvacay.com, which lets dog sitters list their services and dog owners choose and contact individuals they're interested in checking out. In the UK Petaround.com functions similarly, but here pet owners are able to locate people to take care of their pets very cheaply, on an exchange basis, or even free of charge.

Dedicated pet owners are strong in number, so it's no surprise to see creative solutions to pet-sitting conundrums pop up in places where prices for services are rising in general. Will developments like Petaround.com reverse the trend of Britons ditching their holidays? We'll be following the news to find out.

Please contact PetRelocation if you have questions about pet travel, and keep in touch with us for all the latest pet news updates.

 

Pet Travel Question: Cat Travel to the UK

Monday, April 22, 2013 by Pet Travel Questions

Name: Jo
Number of Pets: 1
Pet Type: Cat
Pet Breed: Domestic Short hair
From: Virginia
To: London

Do I have to wait six months if I am in the process of getting my cats shots etc.? What is the United States to United Kingdom pet import process?

Thanks,

Jo

 

Hi Jo,

Thank you for the question. Please take a look at the pet import procedures for the UK. As you'll see, the six month quarantine period is not longer in place (here's more about the updated EU pet import requirements), but you still need to follow the given timeline regarding the microchip implantation and the rabies vaccine, etc.

Please contact us if you have any questions about moving your cat to London, and if you're interested in our door-to-door services, you can fill out our free quote form. Good luck with everything!

 


 

Pet Travel Question: How to Transport Pets to Australia

Wednesday, April 17, 2013 by Pet Travel Questions

Name: Nicola
Number of Pets: 1
Pet Type: Dog
Pet Breed: Miniature King Charles
From: Glasgow, UK
To: Snowtown, South Australia

Hi,

I have no idea how to start or where to start collecting all the documents to transport my dog. I'm looking forward to hearing your advice and expertise.

Regards and thanks,

Nicola
 

Hi Nicola,

We've moved many pets to Australia and would be happy to guide you with some information. Here are the pet import requirements for Australia. Your dog will need to follow a specific timeline in order to prepare for the trip, as Australia is a rabies-free country.

If your dog doesn't have a microchip, you'll want to start with that and then follow the steps as outlined. Also, you'll want to work on crate-training if your dog isn't comfortable in a travel crate yet.

Please contact us if you have any questions or if you're interested in our door-to-door services.

Good luck!

Pet Move Customer Story: Freddie's Journey

Monday, February 25, 2013 by PetRelocation.com Customer

 

Name: Claire
Pet's Name: Freddie
From: Florida
To: UK

I had looked into bringing my dog Freddie over from the US to the UK for months ever since I made the move myself. I researched both handling everything myself and a variety of companies that would handle the arrangements. After researching for over 10 months, PetRelocation was actually the last company I looked at and so I was quite surprised when I emailed them and they requested that I call. Every other company had just sent me an email, some with a brief introduction but most with just a cost estimate.

When I called PetRelocation, Cara spent about 45 minutes on the phone with me answering all my questions, giving me a ton of information and generally making me feel better about putting my precious cargo on an airplane across the Atlantic. (I had honestly contemplated leaving him happily in the States with my mom rather than risk any dangers of a flight.)

Cara made me feel comfortable with every part of the process, and I was impressed at how personal the phone call was, how much she clearly cared, and that the company basically required a real phone conversation and didn't just send out an emailed price quote. So, when their quote came in and was well in line with their competitors, it was no contest.

From then on the service from both Cara and then Bethany, who handled all of Freddie's logistics, was fantastic. They worked with both me in the UK and my mother, who was keeping Freddie in the US. They were always incredibly and immediately responsive to any and all questions and concerns (and we had a lot!) and never made us feel like we were a bother or being silly.

When the USDA called with a question and I received an overseas voicemail, I sent a panicked email to Bethany and she had called the USDA and cleared up the question in less than five minutes. When we worried that rural FedEx service would not be sufficient for the fast turnaround needed on some of the veterinary paperwork, Bethany made sure that the USDA and others got the paperwork out on time to arrive.

Last night, as Fred boarded his flight and made the red-eye trip to the UK, I was actually able to sleep as Cara and Bethany had made me feel confident that Freddie was going to be all right. I know that I would never have been as calm or assured if I had attempted the process myself, or if I had used another company.

My vet was so impressed with the quality of Bethany's assistance in filling out the medical paperwork, that he asked for the name of the company I was using to bring Freddie over - and he has worked with a lot of pet shippers over the years.

Upon arrival in the UK the Animal Reception Centre, folks said that our paperwork had been filled out perfectly and they were impressed because they so rarely saw paperwork without any errors.

Most importantly, Cara and Bethany and everyone at PetRelocation took an interest in Freddie as an important part of my family and took joy in helping us be reunited and in Freddie's safe arrival.

Although Freddie seemed a bit confused (where am I? Why is it snowing?) he was so excited to see me, wriggling and jumping and yipping. He was happy as a clam, and although a bit jet lagged, no worse for the trip. As I write this, Freddie is asleep at my feet, content on his new bed with a half gnawed bone by his side.

I couldn't recommend a company more and if we ever travel back across the Pond, I will look no further than PetRelocation to move us again!

Thank you so much for reuniting our family!






Pet Travel Question: Importing Pets to Malaysia

Friday, February 22, 2013 by Pet Travel Questions

 

Name: Mark
Number of Pets: 1
Pet Type: Dog
Pet Breed: Mixed Breed
From: Sri Lanka
To: Sabah/Borneo, Malaysia

We have been looking at the pointers on this site, but admittedly it's all very confusing for me. We brought our dog from the UK to Sri Lanka in March 2012 and have been living here for the last 11 months. We now wish to leave Sri Lanka and relocate to Sabah in Borneo.

Can you please give me the timeframe that we need to apply in order to make the move without a hitch? Our dog is microchipped and has a European PETS Passport, does this make the process any simpler? Is there any reduction in quarantine period if we were to stay in mainland Malaysia for a period prior to going to Sabah?

We look forward to your response.

Thank you,

Mark

 

Hi Mark,

Thanks for your inquiry, we'd be happy to offer some information. It is a bit tricky to bring a pet to Sabah, but we've actually done it before and learned a lot. Here are the details of how it works to ship a pet to Sabah and Sarawak -- please take a look if you've yet to come across this post on our blog. Since you're coming from a Category 2 country there will be specific steps involved in order to observe Sabah's rabies-free status, and  yes, it is good that you already have a microchip.

Hopefully this is helpful, Mark! Please contact us if you have any more questions, and if you'd like an estimate for our services please fill out our free quote form.

Pet Move Customer Story: A Military Family Move to the UK (Dogs Included)

Thursday, February 21, 2013 by PetRelocation.com Customer

Name: Courtney
Pets' Names: Beavis & Dozer
From: Ohio, United States
To: London, United Kingdom

We're finally settled into our new home in the UK and are just now getting the opportunity to share our wonderful experience with PetRelocation!

We arranged for our two pups, Beavis & Dozer, to meet us here through PetRelocation. We had some bumps on the way and didn't realize that they would be getting here a full day before us. Marissa did a FANTASTIC job helping us the entire way! She made it so very easy for us and made us absolutely comfortable with leaving our pups in the hands of total strangers!

Everything went perfectly and I couldn't have imagined that it would go any smoother than it did! I can't believe how helpful, caring and understanding everyone with PetRelocation was! When my military friends ask about pet transportation, this company is my ONLY recommendation! We will most definitely be using only them throughout our entire military life!

ABSOLUTELY WONDERFUL!

 

 

Pet Travel Customer Story: The Maine Coon Express

Wednesday, January 23, 2013 by PetRelocation.com Customer

Name: Dominic
Pet’s Name: Tyler
From: Houston, TX
To: London, UK


Tyler is our beloved Maine Coon family cat. He's 12 years old and he's moved with us from Austin, TX > Washington, DC > San Francisco, CA > Houston, TX and now to London, UK. We thought we would try to handle all the pet arrangements ourselves, but with a 1 1/2 year-old toddler and an international move, we realized we needed help less than one week from our planned trip!

Thank you Jon, for not telling me I'm crazy and saying we would find a solution! He said it would be safer to get everything properly set up for Tyler a few days after our flight, and helped us arrange to get him delivered to our doorstep at our new home in London. Jon/Bethany worked with us + our in-laws who would be dropping off Tyler at the airline for his flight. At every step, they were there. Jon even stayed on the phone with me at the Vet's office to ensure the paperwork was done correctly (eliminating the need to redo anything because we would already be in the UK) and talked to the staff there until they got it right.

Once they were involved, it was all marked off my list of things to worry about! It was also such a relief to have Tyler delivered to our doorstep a few days after we had time to adjust to the major shocker/toddler time zone adjustment (Jon was sooo right!).

To boot, Tyler seemed totally relaxed when he arrived. He didn't race to go potty or eat/drink water. He checked out his surroundings, then took a seat in the living room on a pillow like it was no big deal -- sort of his way of saying, "Okay, I'm here. Don't bother me!" Love it.

Thank you so very much!

 

Pet Move Customer Story: Fido's Move to London

Wednesday, January 16, 2013 by PetRelocation.com Customer

Name: Shasanka
Pet’s Name: Fido
From: Houston, TX, USA
To: London, England

After going through the formalities needed to move pets to the UK, we were convinced that we needed professional help to relocate our Cavalier King Charles Spaniel (Fido) from Houston to London.

One of my colleagues who already moved his pet from Houston to Perth through PetRelocation recommended them to us, and approaching PetRelocation proved to be the best decision that we made for Fido's journey across the Atlantic. Initially we spoke to Lee, and later Tyler took over the responsiblilty of moving Fido.

Tyler was very supportive and assuring and was always available to answer any queries. The process was quite stressful in the sense that we had to cancel his flight booking once and postpone his travel by three weeks. But, the way PetRelocation handled the situation made the whole process smooth and easy.

Fido is finally in London with us and enjoying his stay to the fullest in his new home!! I would certainly go with them again and would highly recommend them to anyone else in a moving situation!

 

 

 

Pet Travel Question: Flying With Cats to the United States

Tuesday, December 18, 2012 by Pet Travel Questions

Name: Nia
Number of Pets: Two
Pet Type: Cats
Pet Breed: Siamese
From: UK
To: USA (Los Angeles)

We are moving to LA and just wanted to check what formal documents we need to move our cats. We have booked flights and had rabies jabs, and we also booked an appointment to see the vet prior to flying.

I am just worried that we are missing a big formal document to get them in to the country so any help would be much appreciated.

Nia
 

Hello Nia,

Thanks for contacting us. Please take a look at these United States pet import requirements for an idea of what to expect when you travel. Flying into the U.S. is pretty straightforward and it sounds like you're on the right track, but you will need an International Health Certificate in addition to updated rabies vaccines, which you can ask your vet about.

Please let us know if you have any questions, and have a great trip!

Pet Move Customer Story: A Cat Move to the UK

Tuesday, December 11, 2012 by PetRelocation.com Customer

Name: Linda
Pets' Names: Stormy & Matrix
From: Canada
To: United Kingdom

 

Thank you so much for helping us move Stormy & Matrix from Canada to the United Kingdom! Here they are, stretched out and relaxed shortly after their arrival. Fantastic door-to-door service, great communication every step of the way, and a truly caring team. We are so glad we chose PetRelocation!

 

Photo: Thank you so much for helping us move Stormy & Matrix from Canada to the UK! Here they are, stretched out and relaxed shortly after their arrival. Fantastic door-to-door service, great communication every step of the way, and a truly caring team ... we are so glad we chose PetRelocation!

Pet Move Customer Story: Allan's Cat Relocation to New York

Friday, November 30, 2012 by PetRelocation.com Customer

Name: Kyla
Pet's Name: Allan
From: London, UK
To: New York, NY

 

PetRelocation.com was fantastic from the beginning to the end of the process. They are all obviously pet lovers and understand the concerns you have for your pet while traveling, and they take it all very seriously.

I would definitely use them again, as they put your mind at ease and it feels like they genuinely care.

 

Pet Travel Question: Moving Cats to Bangladesh

Thursday, November 29, 2012 by Pet Travel Questions

Name: md.Tahmeed
Number of Pets: 3
Pet Type: Cat
Pet Breed: Domestic Short Hair
From: Heathrow Airport, London, UK
To: Dhaka, Bangladesh

 

Dear Sir,

I want to send my three cats to Dhaka, Bangladesh. I am looking for a trustworthy pet travel agent who can help me with this and tell me the price for sending them. What is all the information I'll need for my cats to travel?

Thanks!

 

 

Hello,

We'd be happy to help with your pet move to Bangladesh. If you're interested in our services you can fill out our free quote form, and for your information, these are the pet import requirements for Bangladesh.

We hope to hear from you soon!

Pet Travel News: Approved Pet Flights to Edinburgh

Tuesday, November 6, 2012 by Caitlin Moore

It was previously announced that pets wishing to fly into Scotland will no longer have to be diverted to London or Manchester. A new facility at the Edinburgh airport accepts pets directly, making life much easier for Scotland-bound animals and their owners.

Travelers with specific questions about what routes are affected by this expansion now have an official document to reference. See below for the air routes approved by the Department for Environment Food and Rural Affairs (DEFRA) as of Oct. 4, 2012.

Keep in mind that routes may change in the future, but for now this is a good guide for all pet travelers going to Edinburgh. As you can see, it's possible to gain entry to Edinburgh with pets via United Airlines, British Airways, KLM and Lufthansa.

 

DEFRA Pets Air Routes OCT12

 

Please contact PetRelocation with your questions about moving pets to the UK or anywhere else. Happy traveling, everyone!

 

Pet Travel Question: Shipping Big Dogs

Thursday, November 1, 2012 by Pet Travel Questions

Name: Jennifer
Number of Pets: 1
Pet Type: Dog
Pet Breed: Great Dane
From: Houston, TX
To: Scotland

Is there a weight limit when shipping a dog to Scotland? We are moving next year and have a full grown Dane.

Thanks,

Jennifer

 

Hi Jennifer,

Thanks for your question! Shipping big dogs creates a few more challenges, but we've done it many times before and are happy to offer some tips. First, you'll probably need a custom travel crate, and you'll definitely need to check with the airline to find out about size requirements. Not all planes are large enough to hold extra large crates, so they'll have to make sure they're equipped to handle you.

Here are a few more tips for traveling with large dogs, and check out the pet import requirements for the UK as well. Please contact us if you have more questions, and good luck!

Pet Travel Question: Bringing Dogs to Namibia

Tuesday, October 30, 2012 by Pet Travel Questions

Name: Samantha
Number of Pets: 1
Pet Type: Dog
Pet Breed: American Bulldog
From: UK
To: Namibia

Hi,

I am hoping to move to Namibia in February and want to take my 2-year-old dog with me. What are the import rules for Namibia? He already has his passport and current rabies injection, but I want to know if he needs anything else and if he will have to go into quarantine?

Thanks,
Sam

 

Hi Sam,

Thanks for the question. Some countries' pet import rules are not as easy to find information about, so it's best to go straight to the source and contact the Namibia Ministry of Agriculture for more information.

Beyond that, our advice is to choose a pet-friendly airline and make sure you have a travel crate that's airline-approved and allows for plenty of ventilation. For organizing pet moves, IPATA.org can also be a helpful resource. Please let us know if you have any more questions, and good luck!

Pet Move of the Month: Boris & Mia's Globetrotting Adventures to the UK and Back

Thursday, October 4, 2012 by PetRelocation.com Customer

About a year and a half ago we helped Boris and Mia move to the UK with their family, and when life beckoned everyone back to the United States recently, we once again assisted with the relocation. Both moves required careful attention to detail and time to adjust, but the pups did well and the whole family learned a lot from the experience.

The dogs' owner Adrian was kind enough to answer a few questions for us about their relocations, so read on to find some great information about moving pets.

Congrats to Boris and Mia, we're so glad they chose us to help them travel the world safely!

 

What were some of your concerns going into moving your dogs internationally? 

First and foremost our dog’s well being, there are stories floating around about the side effects of flying animals. For example, stress related to the entire moving process, risk of heat stroke (time of year, origin and destination applies), pressure variations within the cabin, and possible injuries due to handling. An additional concern was being able to meet the regulatory requirements (i.e., having all paperwork in order and certified upon arrival).

Did anything surprise you about the international pet moving process?

The most surprising part of the pet move was the genuine help and positive coaching we received from Scotty. We did our homework and researched what it was going to be like for our dogs. However, the constant questions we had and quick response from Scotty helped ease our apprehensions.

How have your dogs adjusted to moving to a new place each time?

When they arrived in England (a year and a half ago), they were very sleepy and could barely keep their eyes open. Their internal clocks were off so it took them a couple of days to adjust to the new feeding, walking, and sleeping schedule.  They also had to get used to new food. Upon their return to Texas this last month they once again had to adjust to the time zone. Thus far, we encountered some minor issues with Mia’s breathing as it was heavier than normal and Boris was salivating more than prior to the move. Of course the vast temperature changes may have played a major roll considering they were used to a much cooler temperature. It took a few days to work out but they are back to their normal barking selves.    

What is life like in the US compared to the UK? What adjustments have you made, if any?

The original relocation to the UK took more adjusting from our part (vs. from Mia and Boris).  For Mia and Boris the climate changed from three digit summer temperatures to a below freezing wet winter. This meant more indoor living for them, which they did not mind at all due to the extra attention. For us, because dog owners are common in the UK, and they like to frequently walk their dogs without a leash, we had to constantly coach Mia and Boris not to mind free roaming dogs approaching them. It was a learning curve for all of us. Eventually they got used to seeing other dogs walking by and in one occasion Boris happened to lean in and give a big kiss to another dog passing on a walk.

Additionally, in Chester where they lived, there were many dog parks. This meant that most of the residents were comfortable around dogs. We would have a few people stopping us to pet the dogs and learn about them. Eventually they had a few people in the neighborhood asking for them if we were spotted walking without them.

There were several veterinarians and plenty of pet stores. A charming aspect of living in the UK is that some of the pubs allow you to bring your dog in. So when the bitter cold air is creeping around and the fire is crackling away in a pub, you don’t have to feel guilty for leaving the dogs at home. Some would even provide a doggy bowl of fresh water for them.

The move back to the USA has taken a little bit more time for the dogs to acclimate. They were provided with plenty of fresh water, shade, exercise and rest to help allow them to adjust faster. After a few days they were back to their normal trotting, fence protecting, happy-go-lucky ways. It is obvious they missed being able bask in the sun and run freely in a big yard.


What advice do you have for people who might be planning a move?

Find out what regulatory agencies come into play and their requirements. Understand lead times for the required paperwork to be processed in order to follow the sequence of requirements carefully. Ensure crates/kennels are large enough for the breed to have room to move freely. Do not feed pets prior to move and exercise them prior to move. Groom them according to destination. Lastly, relax as pets can “pick-up” the emotional state of their owner. That being said, I would like to leave you with a somewhat comical story.

The Sunday before the dogs’ big move back to the States we woke up to what could have been a disaster. We had meticulously put together a packet to include all necessary documentation for their arrival. That packet was laid down on the kitchen table along with several other miscellaneous items (some of which contained food). Not to mention it was placed under some of those items as well. I am sure you guessed it, the only packet that was found on the floor, torn apart and with bite marks all over was their relocation packet.  The food and rest of items were unscathed. Of course neither Mia nor Boris confessed to the mishap (although Boris is our prime suspect). In some way I think this was their way of saying “We know what is going on!” Dogs are smart heart warming creatures and sensitive to their surroundings. The best ending to this story, they didn’t ruin their pet passports.

--

Excellent stuff! Please contact PetRelocation.com if you have any questions about moving your own pets, and keep in touch for more great pet travel stories.
 

Pet Travel Question: Importing a Dog to South Africa from the UK

Monday, September 24, 2012 by Pet Travel Questions

Name: Tracey
Number of Pets: 1
Pet Type: Dog
Pet Breed: Spanish Water Dog
From: UK
To: South Africa

Do I need to have my dog spayed before taking her to South Africa? I have a Spanish Water dog, recognized by Kennel Club in UK but not recognized as a breed in South Africa. I would ideally prefer not to get my dog spayed. Are there different rules around this?

Kind regards,
Tracey

 

 

Hi Tracey,

Here are the pet import requirements for South Africa, as well as a link to some relevant permit offices, etc. It doesn't look like spaying is a requirement, Tracey, but you will have to demonstrate that your dog is free of rabies and a few other diseases.

Please contact us with any questions, and good luck with your move!

Pet Travel Question: Traveling With A Tortoise

Thursday, September 6, 2012 by Pet Travel Questions

Name: Sara
Number of Pets: 1
Pet Type: Tortoise
Pet Breed: Russian
From: Netherlands
To: Poland

Hello,

What are the regulations for taking a tortoise from the Netherlands to Poland? I moved it already from the UK to the Netherlands and had no issues -- they didn't require any documents for this specific type of tortoise.

Thanks,

Sara
 

Hi Sara,

It sounds like you're in a pretty good spot, considering that you've moved your tortoise before and know how it works. Since Poland is also in the EU, the process should be similar to your Netherlands import experience. For future reference, here's our general guide to traveling with exotic pets.

To be safe you'll probably want to contact the Polish Ministry of Agriculture for the most up-to-date information. Good luck with everything, and please let us know if you have more questions.