Help Me Move My Pet

Dog Travel to Australia from a Category 3 Country

Tuesday, April 22, 2014 by Pet Travel Questions

Name: Charmaine
Number of Pets: One
Pet Type: Dog
Pet Breed: Japanese Chin
From: Spain
To: Australia


Dear PetRelocation,

I moved my dog from Pakistan to Spain a week ago. All the required testing to meet European requirements was achieved to do this - the rabies vaccine was carried out by an approved laboratory in the UK.

I want to eventually move her home to Australia. Given that her origin is Pakistan, what are the requirements now for her length of stay in Spain and her activity in Spain so that I can apply for her to go to Australia?

Thank you.


Hi Charmaine,

Great question. Your dog will need to stay in Spain for at least six months before becoming eligible to move to Australia, and you'll need to carefully follow the steps as they're outlined by the Australian Government Department of Agriculture. The website has a drop-down tool listing the dates that each step of the process should be carried out based on your desired departure date.

If you have more questions or think you'd like to hire some assistance, please take a look at our blog to read a few pet travel to Australia stories and/or fill out our free quote form. We'd love to help to make your move an incredible experience -- just let us know.

Either way, thanks for the question and good luck with everything!

Pet News Round-Up: Are Pets Being Treated More Like Humans?

Friday, April 11, 2014 by Caitlin Moore

How to have a stress-free pet boarding experience.

General travel: All about Abu Dhabi.

Toby's mom draws a comic about his cat adventures, which now include his international move to London.

Author David Grimm discusses how pets are blurring the lines of personhood.

More general travel: Airlines received fewer complaints last year (but misplaced more bags).

What Dogster loves about positive dog training methods.

Read the story of three cats who moved to the UK.

Finally, meet Sam and Gretchen, the Weimaranars we featured as our Pet Move of the Month!


Happy Friday, pet lovers!


Cat Move Story: "Finally Resting in Their New Home!"

Thursday, April 10, 2014 by PetRelocation.com Customer

Name: Christine
Pets' Names: Toulah, Sheba and Tahra
From: Los Angeles, CA
To: London, UK

My recent move to the UK was made possible due to the dedication, professionalism and exceptional service that PetRelocation provided.

Although I had planned my trip many months earlier, I had an unexpected family emergency that precipitated my departure out of the US within a few hours. This, of course, gave me no time to make arrangements for my cats, household effects, etc., and so it was an extremely stressful time for me leaving the county without my beloved cats, Tahra, Sheba and Toulah.



Thankfully, this is where PetRelocation showed their “big guns.” Once I was able to gather my thoughts, I called Keith and told him my dilemma. I also discussed with him my anxiousness about not being there to take my cats for their final vet check prior to departure, as they were very nervous cats and I thought someone strange taking them would unsettle them more. No worries, he says, we’ll take care of everything, just tell me what day you want them to travel, and I’ll take care of everything else.

As promised, within a day or so, Keith had flights booked and made arrangements to have my cats picked up early in the morning (7:30 a.m.) for their vet visit and then boarded at a kennel during the day until it was time for them to be transported to LAX for the 8:30 p.m. flight. I must say, it all worked liked clockwork, and I was constantly being updated on the progress of my cats via text messages up until their departure. Of course, I was still a little worried about how they would fare with this extended travel time, as the early pickup time had now increased their travel time from around 17 hours to roughly 25 hours.



On my way to Heathrow to pick up my precious cargo, I was, to say the least, very nervous. As I arrived at the pet reception area at Heathrow, I was scared to even ask how my cats had fared on the long journey. I thought, so long as I don’t ask, I won’t be the beholder of bad news. However, I had nothing to worry about, as I received a call from Keith telling me that everything was fine with my cats and all their paperwork was processed and they were ready to come out any minute. I thought, How did he know that? Amazing. It was then that I knew everything was “just fine,” and I started to relax.

On finally seeing my cats, they were in fantastic shape, alert and content in their travel carriers. I could not believe how comfortable and relaxed they all were after such a grueling journey.

I just want to thank everyone at PetRelocation, especially Keith and also Scotty, who no longer works there, for their amazing knowledge in helping me through the maze of transporting pets to the UK. These guys were unbelievably patient with me, as I ask a lot of questions and need constant reassuring, but there were never too many questions for them.



If anyone wants to transport their pet to another country, I highly recommend PetRelocation. I would not use any other company for my precious cargo. Just an amazing company with amazing people...

Christine, UK

Pet Move Update: Toby has Landed in the UK!

Wednesday, April 9, 2014 by PetRelocation.com Customer

Here's an update about Toby, the cat we told you about a few days ago who is featured in his mom's comics. His move is complete and he's doing well!

Thank you guys again for all your help -- everything went great, and Toby is now a world traveler (talk about the REAL Adventures of Toby, ha ha).

Have attached a few pics -- the first one is of him when we first arrived (“No pics, Mom,” he says) and the second one is a pic of him enjoying watching the birds and cars go by in my friend’s flat yesterday.

Thanks again for everything!

Brooke & Toby



Pet Client Story: Bart's Move to England

Tuesday, April 1, 2014 by PetRelocation.com Customer

Here's a note that a recent client left on our Facebook. We were glad to help Bartholomew make the move to the UK to be with his family!

A HUGE thank you to Anna and Maegan who helped me get my little man from Missouri to Coventry, England safely. Here he is settling into his new home after a long flight across the pond.

We are both so happy with the level of service and professionalism you provided! Thank you again!


bart the cat

Great job, Bartholomew!


Pet Travel Cartoon: "The Many Adventures of Toby"

Wednesday, March 26, 2014 by PetRelocation.com Customer

We were delighted to discover that one of our new clients has created a web comic in honor of her mischievous and lovable cat Toby. This sweet troublemaker is getting ready to move to the UK with his mom, because as you can see he is an important part of her life (and understandably so).

If you're in the mood for some entertainment, take a look at The Many Adventures of Toby (cat lovers should be able to relate to his super feline behavior), and join us in wishing these travelers all the best in their new adventures!


A peek at the comic



Toby in his travel crate

Microchip Questions & Pet Travel to the UK

Wednesday, March 5, 2014 by Pet Travel Questions

Name: Denise
Number of Pets: 2
Pet Type: Dogs
Pet Breed: West Highland Terrier
From: Canada
To: England


Dear PetRelocation,

I read last year that the microchip used for the United Kingdom has to be a specific type or it might not read once in the United Kingdom. Is this correct, and what type of microchip do I need to use from Canada?




Hi Denise,

Thanks for the question! The microchip is an important part of the process so it's smart to double check the details before you get too far.

First, here's more information about the UK pet import rules as a whole. Canada is an approved non-EU country, so that means you'll be following the Part A requirements as listed. As far as the microchip, per www.gov.uk you should have a microchip that meets ISO standards, and if you have one that isn't ISO-compatible, you need to provide your own microchip reader.

Here's all you need to know about pet microchips and the UK. Also, here is more information from our blog about various types of microchips and which ones are ISO-compatible.

Hopefully this helps, Denise. Please let us know if you have any more questions about your upcoming move, and good luck with everything!



Pet Client Story: Lady P Goes to London

Monday, February 24, 2014 by PetRelocation.com Customer

Name: George
Pet's Name: Lady Penelope
From: San Francisco, CA, USA
To: London, England, UK

After over nine years in California, I decided to move back to London and naturally had to bring my cat Lady Penelope with me. I couldn't bear the thought of her spending six months in quarantine, so I started to research the process of avoiding all that, which turned out to be quite complicated!

I got a little overwhelmed by all the details and requirements (on top of the complications of moving myself), so sought some help from a third party and found PetRelocation. Maegan talked me through the process -- a door-to-door service enabling me to focus on my own move. I felt really comfortable in our discussion and reassured that it would go smoothly.

While moving a pet this way is not cheap, I could not find anyone else who offered the same streamlined door-to-door service, and the relief of being able to hand the process over to those who know what they're doing was enormous!

Anna was in charge of the operation, and all I had to do was drop Lady P off at her vet (she was flying after me) and let them take care of the rest. PetRelocation talked to Lady P's vets, making sure her chip, rabies shot and papers were in order while I focused on my move. Bottom line is I didn't trust myself to navigate the process properly. One mistake and Lady P would have ended up in quarantine for six months!

Several days after my arrival the doorbell rang and a gentleman dropped off Lady P. I was expecting her to be somewhat bedraggled after such a long journey, but she was very chirpy and fluffy, having had nothing to do for 20 hours but clean herself.

Obviously she has no idea where she is, but has adjusted to London life very well and I'm a very happy customer. Thank you Maegan and Anna and all at PetRelocation for moving Lady P from San Francisco to London for me!


Returning to the United Kingdom with Pets

Friday, February 21, 2014 by Pet Travel Questions

Name: Lee
Number of Pets: 2
Pet Type: Dog and Cat
Pet Breed: Boxer and Mixed Cat
From: Florida, USA
To: UK, London


Dear PetRelocation,

We only moved our pets here last year from the UK. All their vaccinations are up to date, so what do we need to do to send them back? Is there a quarantine?




Hi Lee,

Thanks for your question; it's sounds like you're in pretty good shape!

To make sure you complete all the necessary requirements, please take a look at the pet import rules for the UK. There is no longer a quarantine, but you still need to have an official health certificate issued by your vet (one for each pet).

Please let us know if you have any questions about choosing a pet-friendly airline, obtaining the health certificate, or anything else.

Have a great trip, and thanks again for reaching out!


Moving Pets to Australia: How Long is the Quarantine?

Wednesday, February 12, 2014 by Pet Travel Questions

Name: Sharon
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Miniature Tea Cup Terrier and Miniature Yorkshire Terrier
From: UK
To: Western Australia



Can you please tell me how long my doggies would have to stay in quarantine in Western Australia?

Many Thanks,



Hi Sharon,

Sure, we'd be happy to offer some information. The best place to start is the Australia Department of Agriculture website, which should have the most up to date directions regarding which pets are allowed and what the timeline is for their import.

Australia has recently changed its quarantine rules -- it used to be a standard 30 day requirement and now it's 10 days. The UK is classified as a Category 3 country, and on the site you'll find a drop-down tool that will outline each step you need to take.

In terms of where your dogs will be fulfilling the quarantine, there are two options: Eastern Creek Quarantine Facility in Sydney and Spotswood Quarantine Facility in Melbourne. There is no longer a quarantine facility open in Perth, so if you're moving to Western Australia you'll need to make travel arrangements for your dogs after they've finished quarantine in either Sydney or Melbourne.

Please let us know if you have any questions about these logistics, Sharon. Here's a link to our free quote form if you'd like to find out more about our door-to-door services.

Thanks for the question, and good luck with everything!

Pet News Round-Up: Pet Travel Questions, Answers & Trends

Friday, January 17, 2014 by Caitlin Moore

We address your safety questions about airlines and pets traveling in cargo.

Good news for ferry-riding pets in the UK.

A pet evacuation law (that would allow pets on public transportation during an emergency in New Jersey) is a little closer to passing.

Air Canada apologizes to a soldier and her service dog.

Tips for being a good dog traveler.

Zap and Guida are featured as our Pet Move of the Month!

Speaking of Zap and Guida, here is their happy reunion video.


Have a wonderful weekend!

Can Bengal Cats Move to Hong Kong?

Thursday, January 9, 2014 by Pet Travel Questions

Name: Neil
Number of Pets: 1
Pet Type: Cat
Pet Breed: Bengal
From: UK
To: Hong Kong

Dear PetRelocation,

What are the costs for moving my cat from the UK to Hong Kong? Is there anything in particular I need, information-wise?

Does the breed affect anything? What is the effect on the pets, travel-wise? Would there be a quarantine process, and if so how long?

Any other information would be greatly appreciated.




Hi Neil,

Thanks, these are great questions. Moving pets to Hong Kong does require careful preparation -- here is an overview of the requirements. Among other things, you'll need to present a vaccination certificate and an animal health certificate.

According to this document, which applies to Group 1 countries like the UK, Bengal cats can only be imported if you have documentation they are fifth generation or later.

There is normally a quarantine for pets entering Hong Kong, but since you're coming from the UK you could be exempted from it if you follow the procedures outlined by the Agriculture, Fisheries and Conservation Department of Hong Kong.

We've helped thousands of pets move safely to destinations all over the world, and in our experience it helps to start planning early, choose a pet friendly airline, and enlist the help of experts when needed. We find that pets -- even cats -- handle the process just fine if the proper effort is made. For more details, here is a list of frequently asked pet travel questions and common misconceptions about pet travel.

If you have any questions about navigating this relocation and think you might like some help, please fill out our free quote form. The costs will depend on a few factors, but international moves usually start at about $2500 USD.

We've helped many pets move to Hong Kong and would be happy to assist you, so just let us know!


Cat Travel Requirements for the United States

Friday, January 3, 2014 by Pet Travel Questions

Name: Helena
Number of Pets: 1
Pet Type: Cat
Pet Breed: Small Domestic Kitty
From: UK

We are moving back to Colorado, USA in March 2014. Our cat just had a rabies vaccination on 2 Jan. 2014. Does she need any other requirements to return to the States where she came from? She is microchipped and has a pet passport.

Thank you,


Hi Helena,

Great question. Moving to the United States will require that you meet the rules outlined here. It sounds like you're in good shape regarding rabies, etc., but you will also need to have an international health certificate issued by your vet within 10 days of travel stating that your cat is fit to fly (this is required by the airlines).

The United States isn't as complicated as many other countries when it comes to importing pets, but if you have any further questions you're welcome to give us a call or fill out our free quote form.

Hopefully this has been helpful. Good luck with your trip and welcome back to the United States!

Dog Travel Rules for the UK

Thursday, January 2, 2014 by Pet Travel Questions

Name: Jen
Number of Pets: 1
Pet Type: Dog
Pet Breed: Boxer
From: Boston, USA
To: London, UK


Dear PetRelocation,

I moved dogs from Boston to London (and back) in 2007 and it was a six month process. Now it seems the rules changed in 2012 and there is no longer the required six month time frame. Can you confirm?

Our move is in eight months and I was starting to think about getting the process going.

Thank you,


Hi Jen,

It's true, the UK pet import requirements changed at the beginning of 2012, making it simpler for pets to move there. Here is an overview of the new UK pet travel rules.

In summary, you still need to have a microchip and rabies vaccine (administered at least 21 days before departure) as well as a pet passport or International Health Certificate, but overall it's a much easier process and doesn't entail a quarantine. (We still recommend allowing several weeks to plan your trip, however.)

Hope this helps! Please let us know if you'd like some assistance with your move by filling out our free quote form. Good luck with your travels!

2013 in Review: 7 Highlights from a Busy Year in Pet Travel

Tuesday, December 24, 2013 by Pet Travel Questions

The world of pets and pet travel is never a dull place. As people continue to make cats, dogs, and other animal friends a more important part of life, industries like airlines, hotels, and relocation providers are realizing that they must evolve if they want to stay relevant.

In 2013 we kept an eye on various trends as we did our best to provide top notch services to our traveling clients. We learned a lot, and will use our pet moving experiences to continue to offer pet owners the attention and care they seek when it's time to plan a move.

Here are just a few notable moments and stories from 2013 that we're sure will play a role in the future of pet travel.

1. Australia announced it will be shortening the length of its pet quarantine beginning in Feb. 2014. Long known for its serious pet import requirements and rabies-free status, Australia is taking steps to make things a little less stressful for pet owners moving there. You'll still need to follow a series of careful requirements, but a shorter post-arrival quarantine (it'll be 10 days rather than 30) should make the overall experience a bit easier to handle.

2. San Diego Airport's fancy new pet relief station. It's a trend popping up all over the place: Airports are becoming more aware of and more welcoming to pets. Don't be surprised if new and improved pet relief stations are simply commonplace within a few years.

3. Qantas reversed its travel ban affecting American Staffordshire Terriers. Breed restrictions have long been a thorn in the side of many pet owners, but many countries, government entities and businesses are beginning to show signs that they're open to reversing breed discrimination.

4. EU pet travel rules were relaxed. In 2012 the UK brought its pet import rules in line with the EU, and this year the EU made small changes to its overall policies regarding the number of pets a person can import. Standards must be researched and followed for smooth pet travel to happen, but in general it's becoming less challenging and more common for pets to travel.

5. A disaster preparedness guide for pets. Climate change means that the incidence of natural disasters is likely to increase, so it's a good idea to have a travel plan in place for your pet if you live somewhere that may be affected by extreme weather. It's a downer to think about, but it's important to have a pet evacuation plan.

6. Don't be like Justin Bieber. We saw that, when it comes to pet travel, rules are rules and everyone must comply. In the 21st century even the rich and famous (who are trying to bring a monkey into Germany without the right paperwork) aren't exempt from following the pet import requirements of various countries. Do your research before you go to avoid problems -- even if you're a pop star.

7. The dos and don'ts of bringing dogs to work. More and more businesses are realizing the benefits of allowing employees to bring their pets to work. We agree that it's pretty great, and have found that it's helpful to have a few easy rules in place to keep people productive and pets happy.

Have anything to add? Have questions? Leave your comments here or contact us.


Flying with a Cat to Egypt

Monday, December 23, 2013 by Pet Travel Questions

Name: Nihal
Number of Pets: One
Pet Type: Cat
Pet Breed: Persian
From: UK                                                                                                                                                                                                                    

How can I take my cat from the UK to Egypt?




Hi Nihal,

Please take a look at the pet import requirements for Egypt for an idea of the preparations needed. It's also a good idea to double check the rules with the Egyptian Ministry of Agriculture before you make arrangements, and find out about airline requirements, also. 

Talk to your vet about making the flight as easy as possible for your cat, as well; sedatives are not allowed or recommended but you can help your cat get used to the travel crate before you go by following these cat crate training tips

For your reference, please review these frequently asked pet travel questions, as well. Pet travel can seem a little overwhelming at first, but take comfort in knowing that pets fly safely every day, and with the proper planning the process can be manageable and efficient. 

Hope this helps! Please contact us if you'd like some assistance with your move. 

Pet Quarantine in Malaysia

Tuesday, December 17, 2013 by Pet Travel Questions

Name: Mrs. Lopez
Number of Pets: 1
Pet Type: Dog
Pet Breed: Basenji Mix
From: Vancouver, Canada
To: Kuala Lumpur, Malaysia

Dear PetRelocation,

There are seven quarantine days established for pets coming from the United States. Is there any similar restriction for pets coming from Canada?


Mrs. Lopez


Dear Mrs. Lopez,

Thanks, that's a great question. Malaysia imposes a quarantine on all countries not classified as "Scheduled Countries," which include the UK, Northern Ireland, New Zealand, Japan, Singapore and Brunei. Canada is not on the list, so the import requirements will be very similar to those you reviewed for the United States (and will include the 7-day quarantine).

Here is some information from the Malaysia Department of Veterinary Services that should help you find your way. Also, this link specifically outlines the Malaysia import procedure for dogs and cats.

Hope this helps! If you'd like some assistance with your move, you're welcome to contact us by filling out our free quote form. Moving a pet can be overwhelming at first, but it's important to know that there are lots of resources and experts out there who can help you move your dog safely.

Good luck, and we hope to hear from you!


Dog Travel from the Dominican Republic to Florida

Tuesday, November 26, 2013 by Pet Travel Questions

Name: Linda
Number of Pets: One
Pet Type: Dog
Pet Breed: Pomeranian
From: Dominican Republic
To: Florida


Dear PetRelocation,

Archie, our three-year-old dog, flew from the UK to the Dominican Republic in May 2013 with his pet passport and all paperwork was okay.

Now, in April or May 2014, he will fly to Florida. I understand the rabies injection 30 days before and the certificate of good health, but I have other questions:

1. Does he need treatment for screwworm beforehand?
2. He is microchipped with a long number in his passport. I do not have any details on what make of chip that was used. I will try to get this information from my UK vet, but if I can't, how important is this?

If you have any other advice in regards to flying him into Florida I would be grateful. I am hoping to have him in a pet carrier at our feet for the flight.

Thank you,



Hi Linda,

Thanks for the questions, we'd be happy to help. As you review the pet import requirements for the United States, you'll see that in addition to the rabies vaccine and  health certificate, dogs coming from the Dominican Republic also need to show they are free of screwworm. This simply means that the health certificate must state that Archie has been found to be free of screwworm by the vet within five days of departure.

As for the microchip, we do recommend that traveling pets be microchipped but this not actually a requirement for entry into the United States. Please contact the airline you'll be using to find out about their policies regarding pet travel in the cabin and feel free to review these frequently asked pet travel questions to help illuminate the overall process.

Please contact us if you have more questions and think you'd like some assistance with your move. Good luck with everything -- hope you and Archie have a great trip!

Cat Travel from Italy to the UK

Monday, November 25, 2013 by Pet Travel Questions

Name: Sofia
Number of Pets: 1
Pet Type: Cat
Pet Breed:
From: Italy
To: London

Dear PetRelocation,

Can you give me information how I can bring my cat from Italy to UK?

Thank you,


Hi Sofia,

Sure, we'd be happy to point you in the right direction. Take a look at the pet import requirements for the UK for an idea of the process. Coming from another EU state means you're facing the least stringent rules, however you still need to allow time to carry out all the steps (the microchip, the rabies vaccine, etc.).

Please contact us for a free quote if you're interested in hiring the help of pet travel professionals for this move. Thanks for your question, and good luck with everything!


Pet Import Rules for the UK

Monday, November 4, 2013 by Pet Travel Questions

Name: Diana
Number of Pets: 1
Pet Type: Dog
Pet Breed: Bichon-Westie Mix
From: Romania
To: United Kingdom

Dear PetRelocation,

Is there any need to put my dog in quarantine if I come from Romania to the UK? Do I need to test my dog for rabies 6 months before moving to UK? If I move to UK in 4 weeks' time, will I be able to take my dog with me right away?

Thanks a lot for your reply.

Best regards,



Hi Diana,

Thanks for your question. Since Romania is an EU country, your dog will not have to go to quarantine if you meet the requirements of the Pet Travel Scheme. Find out more here.

You will need either an EU Pet Passport or an official vet health certificate, which prove that your dog has been microchipped and is up to date on the rabies vaccine. Dogs also need to be treated against tapeworm.

You may or may not be able to travel in a month -- it depends on your dog's status regarding the above regulations. Please contact us if you have more questions or if you'd like some help arranging your move. Good luck with everything!