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Help Me Move My Pet

Cat Travel from Australia to the United States

Tuesday, February 17, 2015 by Pet Travel Questions

Name: Caroline
Number of Pets: 2
Pet Type: Cats
Pet Breed: DSH
From: Australia
To: Arizona, United States

 

Hello :)

I am totally up the creek without a paddle with no clue of what is needed to relocate my cats. Do they need vaccinations, and if yes, what sort? Would there be a very simple way of relocating them other than using very expensive companies that specialize in this?

Any information you could send my way would be appreciated.

Have a great day :)
Caroline

 

Hi Caroline!

We're happy to help shed some light on your creek-sans-paddle situation. Unless you've moved a pet before, there's no reason you would even know where to begin (which is completely understandable).

To start, please take a look at the pet import requirements for the United States. Your cats will need a vet health certificate (for the airline) stating they are healthy and fit to fly. A rabies vaccine is technically not required, but since you might want or need to have your cats vaccinated once you're settled in Arizona, it wouldn't hurt to take care of this before you travel and have that documentation handy, also.

Furthermore, here are a few basic pet travel tips that we suggest looking over. It's important to choose a pet-friendly airline and to help your cats become as acclimated to their travel crates as possible in order to help ensure a smooth trip.

It's not necessary to hire professionals to handle this trip and many people choose to book the flight, take care of the vet visits and paperwork, etc. on their own. If you do decide to enlist support, however, we'd be happy to tell you more about our door-to-door services.

Hope this helps! Just let us know if we can be of further assistance, and good luck with everything.

Pet Move of the Month: Fred & Wilma's Trip to Japan

Tuesday, February 17, 2015 by PetRelocation.com Customer

fred & wilmaThis month's featured pet move shines the spotlight on two very cool cats: Fred and Wilma. This charming duo has moved with us before (their mom is a busy world traveler), so they're becoming pros when it comes to relocating internationally.

Their latest trip took them from Germany to Japan, and now that they're settling in we thought we'd catch up and find out how things are going. Read on to find out more about Fred and Wilma!

What brought about your move?

Due to my job, I move every 2 to 3 years. I got the cats in Australia in 2007 and since then I moved them to the States, then to Germany and now Japan.

How did this particular move compare?

Both of the moves were the easiest, smoothest I ever had with the cats.

What were some of your initial concerns?

No matter where you are headed, the paperwork can be extremely confusing and overwhelming. I was worried that since I was overseas, it would be hard to get everything done on time.

What surprised you about the pet travel process? Can you discuss any particular challenges or interesting details?

The best advice I can give is to plan early. Lots of countries have strict rules about the importation of animals. In my case, I was taking my cats from Germany to Japan and had to have a 6 month “at home” quarantine. Also, lots of airlines have restrictions on the time of year the pet can travel based on the temperature.

How have Fred and Wilma handled the transition so far?

My fur babies are known for being “fraidy cats,” but as soon as they got to me here in Tokyo and out of their crates, they have just taken over the apartment. They found their box, their food and my couch for a nice nap. I just cannot get over how easily they have adapted. 

How do Japan, Germany and the United States compare in terms of pet-friendliness?

Both Germany and Japan are known for their love/obsession with their pets. The Germans LOVE their dogs and the Japanese LOVE their cats (see Hello Kitty). In Germany, I was lucky enough to have a vet that made house calls! I get my pet supplies online or from a military base, as my cats are used to American products. I know I could get anything I need here in Japan if I had to.

What advice do you have for people who might be planning a pet move?

As I say, plan early. Pets are part of your family and SO important to you, so I know the process can be stressful because you just want them to be comfortable and happy. It can be done (and be done smoothly) if you plan ahead.

 

fred & wilma settling in

 

What made you decide to hire PetRelocation to assist you?

I did my research, believe me. I went with PetRelocation because they were super responsive and totally understood how important my cats are to me.  I was encouraged by the testimonials of other clients. Also, I immediately felt at ease with my PetRelocation consultants. 

My situation was hard, as I was moving from Germany to Japan with a stop in the States in between. Turned out I had to leave the cats with my brother in the States for 6 months due to a Japanese regulation for an “at home quarantine.” My consultants treated my brother with as much respect as they gave me and constantly kept us both informed.

They walked us through all the paperwork and worked out a great timeline. I also LOVED that they offered a point to point delivery. They picked up the cats at my brother’s so that he would not have to tackle the nightmare of the airport processing, and they delivered the cats to me at my place in Tokyo. I have done this by myself and trust me, this was priceless!!!

Another highlight was that they tracked the cats the whole way from beginning to end so I had peace of mind the whole time. I honestly cannot recommend them enough. From beginning to end they made this process as easy and as stress free as possible. I will be using them again for sure!!!

 

Congrats to Fred, Wilma and their loving owner on another successful move! Thinking about relocating with your own pets? Feel free to contact us to speak to a Specialist about your options.

Planning International Pit Bull Travel

Monday, February 16, 2015 by Pet Travel Questions

Name: Margarita
Number of Pets: 1
Pet Type: Dog
Pet Breed: Pit Bull
From: Colombia
To: Florida, USA

 

Dear PetRelocation,

I have a 60 pound Pit Bull and I need it to bring it here to United States. I would like to know if this is possible (and can your company do the moving)?

Thanks,

Margarita

 

Hi Margarita,

Thanks for your question! The United States does not have any particular breed restrictions when it comes to importing pets, and it's actually one of the easier countries in terms of rules and regulations. Please take a look at the US pet import requirements for an overview of what to expect.

We also recommend reading over these basic pet travel questions and answers. Here you'll see that it's important to choose a pet-friendly airline and help your dog to be acclimated to the crate as well as possible. You'll also want to review the airline requirements very carefully, as Pit Bulls often face different rules. If you're flying with United, for example, your dog would need a reinforced travel crate.

If you're interested in hiring help with this move, please fill out our online consultation form. With a few more details we'll be able to tell you more about your move options.

Hope this helps, and we hope to hear from you soon!
 

Dog Travel to the United States from Canada

Thursday, February 12, 2015 by Pet Travel Questions

Name: Soleil
Number of Pets: 1
Pet Type: Puppy
Pet Breed: Chocolate Labrador
From: Quebec, Canada
To: Houston, Texas

 

Hi PetRelocation,

My dog just had puppies and my uncle is living in the states and he wants one. We are just curious about some of the requirements needed to have the puppy transferred from Canada to the States. What are the fees involved?

If there is any special way of handling this? If you can give me the best information on this it would be very much appreciated.

Thanks,

Soleil


Hi Soleil,

Thank you for reaching out with a question! We'd be happy to offer some assistance. Please begin by looking over the pet import requirements for the United States. The dog will need to have a vet health certificate stating he/she is healthy and fit to fly (this is what the airline requires) as well as an up-to-date rabies vaccine. We recommend that dogs be at least 16 weeks old before they travel by air.

Please take a look at these essential pet travel tips for more information about the basic process. As you'll see, crate-training and choosing a pet-friendly airline are very important parts of planning a smooth relocation. You'll also need to make sure the travel crate is the correct size and airline-approved. If you have questions about flying an unaccompanied dog via cargo, please read more about it here.

If you think you'd like some assistance, please fill out our consultation form. We've organized thousands of safe pet moves and would be glad to help you, as well.

Dog Travel to the Dominican Republic

Tuesday, February 10, 2015 by Pet Travel Questions

Name: Lindsay
Number of Pets: 1
Pet Type: Dog
Pet Breed: Blue Heeler
From: USA
To: Dominican Republic

 

Hi there,

We're moving to the Dominican Republic in the Summer of 2015. Many airlines seem to say you cannot ship a dog if the daily forecasted temperature is 85 degrees or higher, and it appears to be over 85 in the DR all year long! Is there some sort of way around this rule? Using a professional shipping company or something? Thanks for your help!

Best,

Lindsay

 

Hi Lindsay,

Thanks for your inquiry. We've helped several pets move successfully to the Dominican Republic and would be happy to explore your options with you. Often pet travel can seem impossible at first, but after some investigating is done and expert knowledge applied, a solution can often be found. For your information, here are the pet import requirements for the Dominican Republic.

Generally, flying with a pet-friendly airline (we often use United) diminishes the chance of being affected by temperature, as a truly pet-oriented carrier will not let pets be exposed to the elements for a significant amount of time and will place a high priority on safety and comfort all year round.

Please read over these basic pet travel tips on our blog, and if you think you'd like to find out more about our door-to-door services, please fill out our online consultation form.

We hope we can be of service to you, and either way, good luck!
 

When to Hire Professional Assistance with a Pet Move

Tuesday, February 10, 2015 by Pet Travel Questions

Name: Alexander
Number of Pets: 1
Pet Type: Cat
Pet Breed: Fluffy
From: Oklahoma City, OK
To: San Diego, CA

 

Dear PetRelocation,

My fiancé and I are getting married and we'll be moving her and her cat to San Diego. I'm checking out the options and whether or not it would be easier to use a pet transport service or just fly back with her cat. How does your business handle the pet being transported?

Thanks,

Alexander

 

Hi Alexander,

Excellent question. Most of the time it's technically possible for pet owners to move pets on their own, but since the process can require a considerable amount of effort (and often stress), some people choose to hire the help of professionals so that they'll have more time to focus on other things (such as moving their own belongings, etc). Here are a few more reasons people choose to hire help.

A domestic cat move is not as complicated as moving a large dog internationally, for example, but you might still find that enlisting pet travel experts to handle the move could be a good solution. PetRelocation arranges door-to-door travel services and helps oversee the gathering of pre-export paperwork, the right travel crate and the plane ticket. We move our clients' pets via cargo on a pet-friendly airline, making it easier for the owners to plan and carry out their own trip.

Please take a look at some of our recent customer stories to find out more about what we do, and it might be helpful to read over these commonly asked pet travel questions, as well.

You may ultimately decide to carry your cat in the cabin with you or plan the cargo trip on your own, but if you're seeking additional assistance you're welcome to contact us for a consultation.

Hope this helps! Congratulations on your upcoming marriage, and please let us know if we can answer any further questions.
 

Pet News Round-Up: Pet-Friendly Travel on the Rise

Friday, February 6, 2015 by PetRelocation.com Master

Behind the Scenes: One of our seasoned Pet Relocation Consultants talks about life as a busy pet shipper.

It's now cheaper and easier to travel between France and Spain via Brittany Ferries, and several of the cabins are pet-friendly.

Let's revisit the 2015 Puppy Bowl, shall we?

Why do cats love sitting in boxes?

One of our recent clients has an awesome blog.

Are pet expenses tax deductible?

 

popeye

Happy Friday!
 

Shipping a Dog from California to Washington

Thursday, February 5, 2015 by Pet Travel Questions

Name: Dana
Number of Pets: 1
Pet Type: Dog
Pet Breed: Shiba Inu
From: California, USA
To: Richland, WA, USA

 

Dear PetRelocation,

My question isn't in regards to moving, but I've found a 4-year-old Shiba Inu in an animal shelter in California that I really want to adopt. The problem is that I can't get down there: is there any way I could have him shipped to me? Is this something that you guys do?

Please let me know how much this typically costs...

Thanks,
Dana

 

Hi Dana,

Thank you for your question! It is possible to have a dog shipped to you unaccompanied, but you will need to arrange for someone in California to gather the correct paperwork beforehand (usually just a vet health certificate and proof of an updated rabies vaccine -- take a look at the Washington requirements here).

You'll also need to buy the correct airline-approved travel crate and have someone take the dog to the airport and check him in for his flight, ideally on a pet-friendly airline.

Our company arranges door-to-door pet relocations for pets flying unaccompanied, and though usually the pet owner brings their dog to the vet, etc. in the days before the move, it's possible that we could have an agent handle this for you. Our costs for moving one small pet internationally typically start at around $1200, but your costs will differ depending on a few factors.

If this sounds like what you're looking for and you'd like to discuss your options with us, please give our office a call or fill out our online consultation form. Thanks for considering us, and good luck with everything!

Behind the Scenes at PetRelocation: Sarah's Four Year Pet Shipping Journey

Tuesday, February 3, 2015 by Core Values

sarah & rebaEmployee Profile: Sarah Smith, Senior Pet Relocation Consultant

by Kelley Barnes, Director of HR

Sarah Smith will be celebrating her four year anniversary with PetRelocation this March. In 2014, she helped more than 200 clients by creating customized move plans to safely transport their family pets and guiding them through the selection process to determine the perfect solution to meet their specific needs.

The intricacies of international requirements for the import and export of live animals is not knowledge that can be picked up quickly and easily. Undergoing the same educational process that all our Consultants experience, Sarah started her career with PetRelocation focusing on domestic US moves but she now serves as one of our experts regarding pet transport that originates or terminates in Asia, Africa and the Middle East. The complexities of permits and timelines for that region can take over a year to master, given all the countries involved.

When asked about her role in the company, Sarah said, “We send pets to more exotic locations than ever before. Planning can take days or weeks, so even if you apply the same thought processes, it’s never the same day twice.”

Not only does Sarah excel in providing expert advice to prospective clients, she also understands what is means to embody our company values, including commitment and wisdom. When asked to be the subject of our first employee profile in 2015, Sarah demonstrated her dedication to teamwork by making the time to answer the following interview questions.

What’s your first memory of working at PetRelocation?

They took me and Christina (she started on the same day and worked here for about 1.5 years) out to lunch EVERY day that week. And there was beer at lunch!! I remember it was a VERY relaxed atmosphere and I loved that right away. There were no micromanagers breathing down your neck. Everyone was friendly and genuinely cared for one another.

What drew you to the company initially?

PETS! I was looking for a job that somehow incorporated animals. I am an animal lover and I didn’t know what I wanted to do, but I knew at that point in my life I wanted it to involve animals. I was looking for a supplemental job, just something to pay a few fun bills here and there. And after starting, I found myself needing to rely on this job for financial stability. After I had worked here for a few months, I knew I wasn’t leaving! I got to use my love for animals and my passion for helping people while having fun with puzzle-solving logistics!

How has the company changed during your tenure?

Sooooo much has changed. The company has grown in sales, maturity, processes and people. We have more resources and processes in place to support our work. It helps us to do our jobs better.

The two most notable changes? 1) Moving from our Spicewood offices to Downtown Austin. 2) We used to handle the entire move for each client from building the plans to the actual shipping. We really improved the overall process by having the task split between two people, allowing us to really focus on best practices.  

 

zoo pic

The PetRelocation team on a recent outing

What’s your favorite client story?

I have too many to pick one!! I’ve moved pets for professional UFC fighters and professional European basketball players. I have several clients that are “threepeats.” One duo of Rottweilers moved with us from Laos to the US, then the US to Mongolia, then Mongolia back to the US. Probably some of the best world travelers we have!  

One “story” that touches me involves at least three different clients. In 2013 we moved a sweet family to Dubai. They had a few cats and a dog. I had another potential client contact me about moving his dog and cat to Dubai, but he was terrified of what would be life for his Golden Retriever in a foreign country. I connected the two clients -- past and potential.

They hit it off and Kim (past client) took Jim and his family (potential client) to breakfast while they visited Dubai on a house hunt. He hadn’t even hired us yet! Kim convinced him that Dylan (his Golden) would be just fine and that we were a great company to work with. They hired us, and now the two families are fast friends in Dubai! Kim also had a hand in easing the fears of another client whose pets just moved, and now Jim and his family are paying it forward to a new potential client! I think we’re starting a group of friends in Dubai and that really warms my heart.

 

dylan

Dylan the Golden in Dubai

What has been your proudest moment while working PetRelocation?

Generating $1.2 million in revenue in 2014, which resulted in lots of beautiful reunions!

What do you think will change about pet travel in the next five years?

It’s hard to say. Country requirements will change, as they always do. For example, the European Union has a new rule that started being enforced on January 1 requiring that a pet traveling to the EU arrive within five days of the owner. It’s a huge change and will impact not only our clients, but anyone headed into the EU.

I also think companies will start realizing their employees won’t leave their pets behind, and we can expect more organizations to regularly factor pets into their employee’s relocation reimbursement plan.  

What advice to you have for people who want to join the company?

You MUST be able to work strange hours. You MUST be able to deal with stress -- a high level of stress. You MUST care about animals, first and foremost! Decide if the stress and hours are worth it for you. It’s not for everyone and that’s ok, but don’t waste your own time by “trying it out.” It will be MORE stressful than they tell you! But so rewarding and worth it!

Everyone here helps each other. There will be a team of people willing to help you solve the client’s problem. You’re never on your own. The culture here has always been one of fun and caring. In fact, I think the team tries to focus on those qualities when hiring.

reba

Reba, Sarah's dog, helping out at the office

What do you wish other people knew about the company?

Two things: 1) We don’t rescue and/or find pets a new home: our purpose is focused on relocation pets who already have an owner. 2) Our clients constantly tell us how this was the least stressful part of their whole move, and we’ve had others tell us that they wish we had handled their personal belongings as well because we made things so easy on them. We may cost more than other similar services, but we provide quality, professional service to every client, every day.

What would people be surprised to know about you?

I am a super social person, but some of my favorite times are sitting on my couch in pajamas with Reba (my dog) and a glass of wine. Even better if my sister is in town!! Family is #1 for me.

What do you like to do when you aren’t working?

Read, take Reba to the dog park, lift weights, swim, eat and drink, travel and anything involving water, sand and sun.

Hollywood wants to make a movie about your life. Who do they cast to play you?

Laura Prepon -- but not from Orange is the New Black. Laura Prepon from a few years ago when she was playing Donna from That 70’s Show (redheaded tomboy, goofball).

Editor's Note: We interviewed Sarah back in 2011, too -- take a look what she had to say after working at PetRelocation for just a couple of weeks, and read about some of the incredible experiences Sarah and the rest of the PetRelocation team have recently arranged.
 

Dog Travel to Tunisia

Monday, February 2, 2015 by Pet Travel Questions

Name: Crissy
From: United Kingdom
To: Tunisia
Pets: Chihuahua Mixes (5)

Hi PetRelocation,

How much would it cost to transport my five dogs to Tunisia? They typically sleep together in one crate -- would they be able to travel this way?

Thanks,

Crissy

 

Hi Crissy,

Thanks for submitting your pet travel question to us! When preparing to relocate with pets internationally, it's a good idea to check with the Ministry of Agriculture of the country to which you'll be moving to find out about the most up-to-date pet import rules (usually a health certificate and proof of updated rabies vaccine are required). You can also find out a little about Tunisia pet import rules here.

We'd also like to suggest taking a look at these essential pet travel tips and, when researching airline options, choose one with pet-friendly policies if possible. It's likely your dogs will each have to travel in their own airline-approved travel crate in the cargo area of the plane, so it's important to acclimate them to their crates in the weeks before you move (this makes it a less stressful and overall more smooth experience for all involved).

In terms of costs, our door-to-door services typically start at around $3500 to move one small pet internationally. You're welcome to contact us to discuss your options, or if you'd like to explore alternate and possibly less expensive solutions, we recommend searching for local agents through IPATA.org.

Hope this helps to get you started! Just let us know if you think we can be of further assistance, and good luck with everything.

Incredible Experiences: Lucy, Oscar & Winston's Move to Belgium

Monday, February 2, 2015 by PetRelocation.com Customer

Name: Ammar & Guy
Pets' Names: Lucy, Oscar, & Winston
From: Glendale, California, USA
To: Brussels, Belgium
 

We moved to Brussels, Belgium from Southern California in October of 2014. The most difficult aspect of the entire process was figuring out how to get our three animals safely transported. None of the animals were used to traveling, nor were they used to being in crates, but PetRelocation took all the craziness out of our hands.

They aided us in figuring out what papers to have ready and what medical tests to have done. They made sure that our three "babies" were picked up from our house in California and safely delivered to our door in Brussels. It may have taken 15 hours of travel time due to the distance, but all of our pets not only survived the ordeal, they are each thriving in our new locale. And while they may not have access to a personal backyard as we had back in SoCal, with several dog-friendly parks all with a half km of land at our new house, they don't seem to mind one bit!

We highly recommend PetRelocation to anyone needing help in transporting their animals cross-country or overseas.





Corgi Travel to the United States

Wednesday, January 28, 2015 by Pet Travel Questions

Name: Apollo
Number of Pets: 1
Pet Type: Dog
Pet Breed: Corgi
From: Taiwan
To: California/Nevada (United States)

 

Dear PetRelocation,

What do we have to do to ensure our dog can come live with us in the United States (we'll probably be landing in California). Your information would be greatly appreciated.

Thanks,

Apollo

 

Hi Apollo,

Thanks for the question, we'd be happy to help. First, read over these basic pet travel tips in order to become acquainted with the essential logistical details, and then take a look at the pet import requirements for the United States.

To summarize, you'll need proof of an updated rabies vaccine and a health certificate, an airline-approved travel crate, and before you fly we recommend acclimating your dog to the crate as well as possible. We also suggest making an effort to choose a pet-friendly airline (we often use United, KLM, Lufthansa and British Airways).

Many people choose to hire professional assistance with an international pet move; if you're looking to explore this option, feel free to fill out our online consultation form.

Hopefully this helps to get you started! Just let us know if we can be of further assistance, and feel free to peruse our blog for pet travel stories and additional advice. Good luck and travel safely!

Planning Safe Pet Travel for a 10-Year-Old Dog

Tuesday, January 27, 2015 by Pet Travel Questions

Name: Duda
Number of Pets: 1
Pet Type: Dog
Pet Breed: Cockapoo
From: Toronto, Canada
To: Guatemala City, Guatemala

 

Hello,

I am moving to Guatemala this summer for a job and I am bringing my dog with me. He is 10 and I am a bit worried about his age when flying. Will this be a problem? Cockapoos do tend to live longer, so this isn't really as as old as if he were another breed.

Is there an alternative to shipping him in a regular cargo area on the plane? I am worried about their temperature restrictions since we are traveling in the summer and have to stop over in Houston or San Salvador.

Thank you!

Duda

 

Hi Duda,

Thanks for submitting a question to us! Before traveling with an older pet, we recommend discussing any concerns you have with your vet and also reading over these travel tips for older dogs. We've helped many dogs and cats 10 years old and older move safely, and with the right preparation and care, it is most likely a possibility for you, too.

As far as air travel, we recommend choosing a pet-friendly airline (we often use United, KLM and Lufthansa due to their pet safe policies, for example). Airlines with solid pet procedures in place are less affected by temperature, however in the heat of the summer it's possible that you'll run into various embargoes. Since the rules and ports at which they apply change each year, we recommend checking directly with the airline to find out more.

You're also welcome to fill out our consultation form to hear back from a Specialist and discuss your move options, and we also recommend reading over these basic pet travel tips. The more you learn about the process, hopefully the more comfortable you'll feel about your dog's flight.

Just let us know if we can be of further assistance, and good luck!

Pet Travel from Barbados to the United States

Monday, January 19, 2015 by Pet Travel Questions

Name: David
Number of Pets: 1
Pet Type: Dog
Pet Breed: Akita
From: Barbados
To: Fort Lauderdale

 

Hi PetRelocation,

We want to move our dog from the Island of Barbados to the United States -- Fort Lauderdale or Miami. Can you please advise us of the steps required?

Thanks,

David

 

Hi David,

Thanks for your question! To start, we'd suggest taking a look at these pet travel basics in order to acquaint yourself with the general process. It's also important to understand the pet import requirements for the United States.

The United States is one of the more clear and easy countries when it comes to importing pets; you'll need to have proof of an updated rabies vaccine and a health certificate showing the airline your dog is healthy and fit to fly. As you'll see when you follow the links above, we also recommend choosing a pet-friendly airline and making sure you're in line with whatever regulations/procedures that carrier has in place.

If you're interested in hiring some assistance with your move, please fill out our online consultation form to find out more about our services.

Thanks for contacting us, and good luck with everything!
 

Pet Travel Rules: Moving Pets to Scotland

Friday, January 16, 2015 by Pet Travel Questions

Name: Krystle
Number of Pets: 1
Pet Type: Dog
Pet Breed: Bichon Frise
From: United States
To: Scotland

 

Hi,

I was hoping to get a detailed list of the export requirements from the USA and import requirements of Scotland. I'm considering using your services and I just want to know exactly what all of the requirements are.

Thank you,
Krystle
 

 

Hi Krystle,

Sure, we'd be happy to point you in the right direction. The USDA is a good source of official information; take a look here for an overview of pet import requirements to the UK (including a link to the new health certificate). As of December 2014, pet import rules to the UK have changed a bit -- please read more about those EU Pet Travel Scheme changes on our blog.

In addition to meeting these paperwork and vaccine requirements, you'll also want to prepare your dog for travel by helping him/her with travel crate acclimation. Choosing a pet-friendly airline and acquainting yourself with all travel procedures is also important. To dive deeper, please read over these frequently asked pet travel questions.

If you'd like to find out more about our door-to-door services and speak to a Specialist about your move options, you're welcome to fill out our online consultation form at your convenience or give our office a call. We've helped many pets move to Scotland (including Bella, for example) and would be happy to help with your dog's move, as well.

Hope this helps to get you started! Please let us know if/when we can be of further assistance, and good luck with everything.

 

Pet Move of the Month: Lucy's Journey to Hong Kong

Thursday, January 15, 2015 by PetRelocation.com Customer

Lucy on the beachMore and more people are choosing Hong Kong as a relocation destination, and with each pet move comes another chance to learn something about the process (and about pet travel in general).

On that note, we're happy to share Lucy's pet move story to Hong Kong as our latest Pet Move of the Month! In the following interview, Lucy's owner shares lots of great information about the logistics and emotions involved with international pet travel.

What brought about your move?

My company offered me a year-long assignment in Hong Kong.

Have you ever flown a pet before?

No!

What were your initial concerns?

Everything! I knew nothing about the process, and frankly the horror stories played up by the media were initially very frightening. My number one concern was Lucy’s well-being during the transport process. She can be a nervous girl and I knew that the door-to-door move was going to be very overwhelming for her. I was also concerned about the paperwork and the tight timeline, but that is why I chose to work with PetRelocation!

What surprised you about the pet travel process? Can you discuss any particular challenges or interesting details?

Having never done this, I ran into a lot of surprises! I think what shocked me most was learning that so many airports had animal hotels or similar facilities. I had no idea that such a thing existed!

We ran into a lot of challenges with my move and I am so glad to have had Brooke, our consultant, working with me every step of the way. The biggest hurdle we faced was a mix-up at the lab processing Lucy’s FAVN test the week before her move. We were already under an incredibly tight deadline with no wiggle room. The delay, coupled with a Jewish holiday (my vet would be out of the practice) and a US holiday (Columbus Day) threatened our timeline significantly. I was SO nervous!

Thankfully the results arrived in just enough time for Brooke to get creative and we found an alternative path to get Lucy out on time. I am so grateful that she had both the patience and expertise to help us navigate that challenge!

How has Lucy managed the move?

In all honestly, Lucy initially had a difficult transition. My sensitive girl was really thrown off by the travel and our new neighborhood. It took some time for us to adjust and find a new routine. I think it is really important to manage your expectations for your pet’s adjustment to a new environment. I knew it wasn’t going to be easy and that I wouldn’t have ‘my’ Lucy back for some time.

Getting into a rhythm and finding some fun things to do helped tremendously, and I’m so happy to say that she is loving life here now! She’s met some neighborhood friends and has done a lot of exploring already! Don’t underestimate your pet’s ability to adjust, just give them some time!

 

Lucy at the galleria

 

Is Hong Kong a pet-friendly place to be?

It really depends on where you live, and finding a place to live is a challenge.  My company will be keeping me in a pet-friendly serviced apartment (there are only a handful in Hong Kong) for the year to keep things easy. I was surprised to see that there are pet stores, vets and groomers everywhere, but dogs are forbidden from most public places, especially parks. Finding green space can be difficult.

I was lucky to discover a book called The Woof Guide to Hong Kong, which has been an excellent resource. We’ve managed to locate some pet ‘gardens,’ hiking spots and a couple of dog-friendly beaches. The plan is to have an adventure each weekend to keep things interesting! Overall, Hong Kong is not as dog-friendly as the US, but it could certainly be worse and thankfully we have been able to maintain a similar quality of life here.

What advice do you have for others planning a pet move?

Hire an expert! And not just any expert, PetRelocation! Put your effort and energy into your own move and have someone help with the pets, it is worth every penny! There is so much information online and much of it is conflicting.

Furthermore, the paperwork can be intimidating and overwhelming and there is no room for error! Don’t expect that you are going to be able to do it all yourself. Having an expert consultant, especially when we ran into some challenges, was my saving grace!

Why did you choose Pet Relocation?

I chose Pet Relocation for the reputation. But beyond that, I was really impressed by the information and resources on the website. I am so thankful to have had such a great team to work with. Thanks, Heather and Brooke!

Thanks to Lucy's owner Alicia for her thoughtful insights and excellent advice! Have questions about moving pets to Hong Kong or another destination? Please contact us for a consultation.

How Do Pets Handle Long International Flights?

Tuesday, January 13, 2015 by Pet Travel Questions

Name: Laura
Number of Pets: 1
Pet Type: Dog
Pet Breed: Eurasier
From: Europe
To: Boston

 

Dear PetRelocation,

I have never had a dog flown before and I wonder if there are calming medicines that are administered? How are their basic needs cared for (thinking here about the intake of food and water as well as the excretion of the same)? What are the conditions in the hold (thinking temperature, light, presence of other animals)? What happens during layovers if there is no direct flight to be had (Copenhagen-Boston)?

Thanks,

Laura
 

 

Hi Laura,

These are all great questions. The idea of putting your pet onto a long international flight can definitely feel daunting at first, but we find that the more that a pet owner learns about the process, the more confident they can begin to feel about planning a successful trip. We have helped thousands of pets move safely and would be happy to share a few tips and facts with you.

First, please know that sedation is not allowed or recommended during pet flights. Crate training is a better way to help your dog feel calm during a flight and it's a practice we do highly recommend. Helping your dog to see the crate as a comfortable and safe place is very important -- please read more about crate-training here (these tips apply to both dogs and cats).

It's also important to choose a pet-friendly airline with dedicated staff and pet safe practices. We often use KLM, Lufthansa, United and British Airways for our clients' pets due to their level of attention to their pet passengers.The cargo area of the plane is pressure and temperature controlled and, with pet-friendly airlines pets are the last to be loaded and the first to be removed upon arrival. They are situated securely and carefully with the pet's safety and comfort in mind.

Layovers can be a good thing for pets, as this will allow for a bathroom/stretch break that makes a long journey more comfortable. We often schedule our clients' flights so that they can stop at an animal hotel for a few hours or even overnight where they are tended to by professionals. The layover situation will depend on the route you ultimately choose, and we'd be happy to further discuss your options with you if you'd like.

Please fill out our online consultation form if you'd like to find out more about our services, and in the meantime you can also read over these basic pet travel tips and these recent pet move stories from our clients. Again, hopefully the more you learn the better you'll feel about your pet's travel experience.

Thanks for reading, and we hope to hear from you soon!

Pet Travel to New Zealand from Non-Approved Countries

Monday, January 12, 2015 by Pet Travel Center Questions

Name: Bahar
From: Teharn, Iran
To: Auckland, New Zealand
Pet: Nabat, Dog, Terrier, 2 years old, 6 kg
 
 
Dear PetRelocation,
 
As I have read, Iran is not among the "clean" countries (rabies free), and I don't know if I can move my dog to New Zealand. Could you please advise? I don't know what to do. What sort of documents and certificates are needed? Is quarantine needed on arrival?

Nabat is microchipped and has all her vaccines. She is very cute and friendly.
 
Thanks,
Bahar
 
 
Hi Bahar,
 
Thank you for your question. Unfortunately you can't move your dog directly from Iran to New Zealand; you'll first need to either go to an approved country and fulfill a six month residency there or "submit a request for inclusion" of your country in a veterinary certificate. Please read more about these options via the official New Zealand government website.
 
Due to its rabies-free status, New Zealand is a relatively challenging place for residents of any country to import a pet. For this reason many people choose to hire assistance -- either partial help or full door-to-door services such as ours. If you're interested in the former, we recommend searching for local agents via IPATA.org. If you'd like to find out more about what PetRelocation does, please fill out our online consultation form.
 
You're also welcome to take a look at our blog for answers to common pet travel questions, and for more insight into the emotional and logistical experience of a pet relocation, please read over a few of our recent client pet travel stories.
 
Hopefully this helps to get you started, Bahar. Please let us know if you think we can be of further assistance, and good luck with Nabat's move!
 

Pet News Round-Up: Rescue Stories and Cat Cafes

Friday, January 9, 2015 by Caitlin Moore

Argentina's dog-adoring president just made travel more pet-friendly in her country.

Learn more about New York City's first cat cafe.

Pet travel to Barbados just became a bit easier.  

Twenty-three dogs were saved from a Korean meat farm and brought to the United States.

Because it's Friday, here's a super cute dog video.

 

cute dog

Have a lovely weekend

Pet Travel Requirements for Norway

Friday, January 9, 2015 by Pet Travel Questions

Name: Tracey
Number of Pets: 4
Pet Type: 2 dogs and 2 cats
Pet Breed: Golden Retrievers and domestic cats
From: USA
To: Norway

 

Hi PetRelocation,

Do we need to have the rabies titer testing of the animals prior to the move? Are there any other tests required other than the health check and tapeworm treatment??

Thanks,

Tracey

 

Hi Tracey,

Moving pets to Norway does not require a titer test. Your dogs and cats will need microchips, rabies vaccines administered at least 21 days before departure, and the dogs will need a tapeworm treatment within one to five days of departure. As you mentioned, you'll also need a health certificate.

Take a look at an overview of the Norway pet import requirements via the USDA website, and it may also help to take a look at a few typical pet travel questions and answers to find out more about crate-training, cargo travel, and choosing a pet-friendly airline.

Finally, if you're interested in hiring some assistance with your pet move, you're welcome to fill out our online consultation form.

Hopefully this helps to point you in the right direction, Tracey. Thanks for submitting a question to us, and good luck with everything!