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Help Me Move My Pet

Addressing Common Concerns about Pet Air Travel

Tuesday, October 14, 2014 by Pet Travel Questions

Name: Belinda
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Shih-Poo, Mini Poodle
From: Florida, USA
To: California, USA

 

Hi PetRelocation,

I've heard way too many horror stories about pets being transported in the cargo area of the plane. I would like to explore non-plane options to get my pet to California.

Does your organization have those type of options?

Thanks,

Belinda

 

Hi Belinda,

We understand your concerns and have helped to arrange ground transportation for pets in the past, however we do urge you to review a few facts and tips before making the decision to avoid air travel altogether. When the right choices are made, it can be a very safe process.

Here's an overview discussing some of the issues that may be worrying you. Essentially, sad news stories tend to gain more attention than the routine pet flights that happen every day -- this isn't meant to diminish the emotions involved when things do go wrong, but when looking at the numbers you'll see that, by far, most pets fly without incident.

Here are a few tips for minimizing the risks of air travel. When you start with a health screening and a conversation with your vet, choose a pet-friendly airline, and help pets to feel comfortable in their crates, you're on your way to planning a successful trip.

You may weigh all of this information and decide that air travel still isn't right for your dogs. That's fine, of course! In this case you'll want to search for a driver who can safely transport your pets for you. Note that, due to the details and hours involved, driving often ends up being more expensive than flying.

Please contact us if you have further questions, or check out IPATA.org to locate a driver who may be able to help you. There are multiple solutions available when it comes to pet moves, and we'd love to help you find the right one!

Good luck with whatever you decide, and thanks for contacting us with your question.
 

Basic Questions about International Pet Travel

Thursday, October 9, 2014 by Pet Travel Questions

Name: Anita
Number of Pets: 1
Pet Type: Dog
Pet Breed: Mixed
From: Poland
To: USA

 

Hi PetRelocation,

Are your guidelines for relocating a pet from Poland to the US up to date? If not, can you recommend the best source for determining the current regulations?

Thanks!

Anita

 

Hi Anita,

Thanks for your question. Yes, the import guidelines for the United States are currently correct. The US is pretty straightforward when it comes to bringing pets in (you essentially need an International Health Certificate, up-to-date rabies vaccine and rabies certificate).

If you ever have doubts about pet travel rules and want to double check the latest requirements, we suggesting visiting the website for (or calling) the Department of Agriculture for that country. For United States-related questions, try the USDA website.

Hopefully this helps! Feel free to peruse our blog for more information about choosing a pet-friendly airline and avoiding common pet travel pitfalls.

Good luck, and please contact us if you'd like to find out about our door-to-door pet travel services.
 

International Travel with Older Pets

Monday, October 6, 2014 by Pet Travel Questions

Name: Yifat
Number of Pets: 1
Pet Type: Dog
Pet Breed: Mix
From: Israel
To: The Netherlands

 

Hello,

Your website is very useful, thanks!

I have a 10-year-old dog that I will have to fly during January (as cargo). I would like to know how dangerous it can it be for a relatively old dog (this flight will be about 5 hours long), and also how much time the dog is left in the cold between the time the airplane lands and the time we get her?

I am really worried about this so hopefully your answer can help me.

Thank you,

Y

 

Hi Y,

Thanks for reading our site, and thanks for your question!

The most important thing for you to do to ensure a safe flight for your dog is to choose a pet friendly airline. If a carrier has solid procedures that put a high priority on pet health, temperature shouldn't be a big issue (airlines like KLM, United and Lufthansa do not allow animals to be exposed to the elements for any significant amount of time, for example).

Pets should ideally be the last to be loaded onto the plane, the first to be removed upon landing, and they should be transported across the runway in a temperature controlled vehicle. The cargo area is temperature and pressure controlled, also, and if you've helped your dog to become acclimated to the travel crate, the experience will be made even more manageable.

Additionally, here are a few tips for traveling with an older pet. Essentially we recommend talking to your vet before making a decision, and then if you go forward take extra care with hydration and the above-mentioned safety tips.

If you think you'd like to find out more about our door-to-door services, please give us a call or fill out our free quote form. If you'd like to search for agents on your own, we recommend checking the directory available on IPATA.org.

Good luck with everything, and please let us know if we can be of service!


 

Pet Move of the Month: Benson's Relocation to Hong Kong

Thursday, October 2, 2014 by PetRelocation.com Customer

bensonOnce again, it's time to focus the spotlight on one of our recent pet moves! We help move many cats to countries all around the world and Hong Kong is a frequently-chosen destination, so we decided that Benson would be a great choice to feature and learn from. (He's also really cute, so we've included plenty of pictures, too.)

Benson moved from Georgia to Hong Kong and his owners were nice enough to answer our questions and shed some light on the process of how this international journey became not only an incredible experience, but also our Pet Move of the Month.

Read all about Benson's move, and join us in wishing him and his family the best of luck in their new home!

What brought about your move?

My husband's company asked him to take a position in Hong Kong.

Have you ever moved a pet by air before this?

No, this was our first experience.

What were some of your initial concerns, and what surprised you about the pet travel process?

Benson being lost or injured during the move, or worse, getting quarantined for a long period once he arrived. We were really surprised at how much paperwork and coordination with the veterinarian it took to make all this happen.

How has Benson handled the transition so far?

Benson has been adjusting very well. He is growing to love his new home with all the different rooms and places to take naps.

benson

How does Hong Kong compare to the United States when it comes to pet-friendly attitudes, amenities, etc.?

Where we live in Discovery Bay is awesome. There are lots of families with pets here. Interestingly enough, Hong Kong as a whole is okay but most hotels here don't accept any pets at all. It's considered a sanitary concern, which would present an issue for anyone wanting to travel here with pets on a temporary basis. We were fortunate that we were already moved into our house when Benson arrived.

benson

What advice do you have for people who might be planning a pet move?

Definitely use a relocation company, particularly PetRelocation. There's no way to guarantee that you'd get everything right and have your pet not be put in quarantine if you tried to plan it on your own.

For Hong Kong, most of the permits you would need have to be obtained in person. Using a company like PetRelocation, who has a great relationship with the government agencies who deal with pets being imported to the country, makes sure everything is seamless.

benson

What made you decide to hire professionals to assist you?

PetRelocation was suggested by our company. We looked at other ways to relocate Benson, but your company from the very first introduction made us feel at ease and comfortable. Definitely the best in the business, hands down. 

--

Thanks again to Benson's family for choosing us to help and for answering our questions!

Moving a pet to Hong Kong (or somewhere else)? Please contact us to speak to a specialist about your relocation options.

Is There a Quarantine for Dogs Traveling to Germany?

Tuesday, September 30, 2014 by Pet Travel Questions

Name: Connie
Number of Pets: One
Pet Type: Small dog
Pet Breed: Yorkie
From: Atlanta, GA, USA
To: Germany

 

Dear PetRelocation,

Is there a quarantine period for dogs traveling from the USA to Germany?

Thanks,

Connie

 

Hi Connie,

Thanks for the question! The short answer is "no," there is no quarantine for dogs going from the United States to Germany. Please take a look at the overview of pet import requirements for Germany for an idea of what to expect.

Essentially you'll need to have your dog microchipped (if not already), up-to-date on the rabies vaccine, and you'll need an International Health Certificate. In terms of the actual flight process, we recommend choosing a pet-friendly airline (we often use Lufthansa and KLM for pets going to Europe) and the travel crate must be airline-approved.

Please contact us for a quote if you think you'd like some help arranging your move, and feel free to peruse our blog for more pet travel tips and stories.

Hopefully this helps to get you started, Connie. Good luck with everything!

Planning Safe Cat Air Travel

Thursday, September 18, 2014 by Pet Travel Questions

Name: Maureen
Number of Pets: 5
Pet Type: Cats
Pet Breed: Domestic
From: Bourne, MA
To: Seattle, WA

 

Hi PetRelocation,

I am planning to move to Bainbridge Island, WA. I am trying to find a safe way to relocate my five cats. When you relocate cats, are they transported in a cargo area of a plane? I would also like to find our how this process works and an estimate of the price. Are there any veterinary people that travel with the pets? One of my cats has asthma.

Thank you,
Maureen
 

Hi Maureen,

Thanks for your question, we'd be happy to share some tips and advice with you. To start, take a look at the domestic pet travel requirements for the United States.

Typically, when moving a long distance with this many cats, we would book a flight in the cargo area on a pet-friendly airline such as United. Though cargo travel initially sounds scary to many pet owners, when handled by an experienced and dedicated airline it is a safe choice. Pets are the last to be loaded onto the aircraft and the first to be removed, and during flight they are in a pressure and temperature-controlled area.

In terms of costs, airline rates are calculated based on the weight and amount of space your cats and their crates take up, and vet fees should also be factored in for the visits/paperwork referenced above. If you decide to hire help with transportation to the airport, etc., the overall cost will increase.

You can help your cats prepare for the flight by working to crate-train them in the weeks before you move, and it's always a good idea to discuss any health-related questions you have with your vet. We have helped pets with various health issues move before -- it may require special planning and care, and we'd be happy to discuss your options with you.

If you would like to hear from one of our Specialists about our door-to-door services, please fill out our free quote form. Hope this helps to get you started, and please let us know if we can be of further assistance. Good luck!

Poodle Travel to the United States

Wednesday, September 17, 2014 by Pet Travel Questions

Name: Rose
Number of Pets: 1
Pet Type: Dog
Pet Breed: Toy Poodle
From: Manila, Philippines
To: United States

 

Hi PetRelocation,

What are the requirements to bring my dog to United States? This is my kids' pet -- we bought our dog when they started studying here, but now they prefer to study in America. What should I do first? My flight is next week; please advise.

Thanks, hoping for your help.

Sincerely,
Rose
 

Hi Rose,

Thanks for getting in touch with us. The United States is one of the easier countries to tackle when it comes to importing a dog or other pet. The requirements are pretty standard and straightforward: your dog will need to have an up-to-date rabies vaccine and an International Health Certificate. Take a look at the US pet import rules for more details.

Beyond that you'll also need to secure an airline-approved travel crate, book a flight on a pet-friendly airline (we often use KLM, United and Lufthansa, for example), and you'll want to help your dog to be as prepared as possible through crate training, proper hydration and exercise before the flight. Here are a few ways to prepare your dog for air travel.

If you think you'd like some assistance with the move and want to learn more about our door-to-door services, please contact us. We also suggest you take a look at some real life pet travel stories on our blog -- they're fun to read and will give you a better idea of what to expect.

Thanks again for reaching out, and good luck with everything!

Dog Travel to Dubai

Tuesday, September 16, 2014 by Pet Travel Questions

Name: Umit
Number of Pets: 1
Pet Type: Dog
Pet Breed: Cane Corso
From: Denmark
To: Dubai, UAE

Hi,

We are a family who is moving to Dubai for minimum of a period of years and would like to import our 5-year-old dog. The dog has been with us since he was a puppy (3 months old), he is neutered, has all necessary vaccines and is well socialized.

Can you please advise what the regulations and costs are to make sure he has a smooth relocation to Dubai? We don't have a residence visa yet, but we expect to have it around January 2015.

Pleased to hear your answers and thanks in advance.
-Umit

 

Hi Umit,

Sure, we'd be happy to provide some information. Please start by taking a look at the pet import requirements for the UAE. Your dog will need to be microchipped (if not already), vaccinated against rabies, and the correct permits/health documents must be attained.

We recommend choosing a pet-friendly airline and buying an airline-approved travel crate based on your dog's measurements.

If you think you'd like some assistance and want to find out about our door-to-door services, please fill out our free quote form. First-time pet travelers often find it helpful to look over these frequently asked pet travel questions -- relocating with a pet can be an overwhelming undertaking and it's normal to feel uncertain at first.

Finally, here is some information about living with pets in the UAE. The conditions will likely be pretty different than what you're used to in Denmark, and we advise all of our clients to acquaint themselves with the customs, cultural differences, etc. before they move with a pet.

Hope this helps -- please let us know if we can be of further service. Either way, good luck and enjoy your time in Dubai!

Dog Travel to Puerto Rico

Friday, September 12, 2014 by Pet Travel Questions

Name: Alana
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Jindo, lab/retriever
From: Atlanta, GA
To: San Juan, PR

 

Dear PetRelocation,

Would traveling by boat be easier on the dogs than flying? Also, since it is not considered an "international" move, what paperwork would I need to fulfill to ensure a safe and worry free process?

Thanks,

Alana

 

Hi Alana,

Moving dogs from the United States to Puerto Rico is considered a domestic flight -- you can find more information here.

We have helped many pets move to Puerto Rico and typically use a pet-friendly airline like United. Here are a few tips for preparing a pet to fly safely. It may seem overwhelming at the start, but it's all about how you prepare and the choices you make. (Remember that thousands of pets fly safely every year!)

We don't have guidance to offer about traveling via boat since we primarily arrange pet air travel, but you can check with the USDA or the relevant Puerto Rico authorities to find out more about this option.

Good luck with everything, and please fill out our free quote form if you're interested in learning more about our services. Thanks for your question!
 

Pet Move of the Month: The Travels of Gordon the Horse

Wednesday, September 10, 2014 by PetRelocation.com Customer

gordonWhen Gordon's owner needed to move across the country from California to North Carolina, she decided to enlist our horse-relocating help.

Horse moves do require special arrangements: While dogs and cats need airline-approved travel crates and tickets on a pet-friendly airline (among other things), horses most likely need to be moved via ground transportation and have special paperwork requirements.

Here's an overview of how this Pet Move of the Month worked:

-Gordon traveled in an 8x9 box stall that featured a water bucket and hay on the ground. This size allowed him room to reach his head down and move around to find a comfortable travel position.

-The vehicle was stopped every four hours so that Gordon could be checked on and his water topped off.

-About halfway there, Gordon was given a comfort stop where he had the chance to move around in a private paddock and he was given more fresh hay, grain and water.

-As far as travel documents, Gordon needed a health certificate and a Coggins Results Form (here's more about horse travel requirements if you're interested).

A few days after the move was successfully completed, Gordon's trainer was kind enough to answer a few questions for us about his journey:

 Was this Gordon's first move?

Gordon has been moved within the area of Northern California, but never cross country. 

What were some of your initial concerns?

My primary concerns for Gordon were his older age, and his attachment to my horse who he wasn't shipped with. Gordon is more anxious than most horses and I was worried he would have a hard time relaxing. 

 

gordon frolicking

(He doesn't look very anxious here...)

 

What surprised you about the travel process, if anything?

Mostly I was surprised at how well PetRelocation and the equine shippers stayed in contact with me. They let me know daily that he was doing well.

How has Gordon handled the transition so far?

Gordon took about four days to fully settle in to his new barn, but is now back to his usual spunky self. 

What advice do you have for people who might be planning a horse move?

Try to put weight on your horse before the move, they will lose some during transport. As well, I would recommend ulcer guard for any high anxiety type of performance horses. 

 

gordon

Home!

 

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Great job, Gordon! Read about other horse moves we've arranged, and please contact us if you're looking for assistance with a pet move of your own.

 

Pet News Round-Up: Smart, Stylish Pet Travel

Friday, September 5, 2014 by Caitlin Moore

How to travel with your dog -- in style.

The top pet-friendly hotel chains.

A boy tried to smuggle his pet turtle onto an airplane (by hiding it in his pants).

Do you suffer from vacation guilt when you leave your pets behind?

Hong Kong pets.

Here are pictures of 101 dogs dressed as Disney characters.

 

monti

Happy Friday, pet lovers!

Hong Kong Pet Travel (and Living There with Pets)

Wednesday, September 3, 2014 by Pet Travel Questions

Name: Sarah
Number of Pets: 1
Pet Type: Dog
Pet Breed: Cocker Spaniel
From: Brisbane, Australia
To: Hong Kong

 

Hi There,

My husband and I are looking to relocate to Hong Kong with our dog for 2 years. I have a few questions I was hoping you could help with:

  • What do we need to consider in moving our dog to Hong Kong?
  • Are there good vets, off lead areas and kennels in Hong Kong?
  • Is Hong Kong a good place for dogs?
  • What are the requirements in bringing our dog back into Australia?


Thank you so much for your help, hope these questions don't seem silly.
-Sarah

 

Hi Sarah,

Nope, these questions aren't silly at all! We'd be happy to help you with some information.

First, take a look at the pet import requirements for Hong Kong. Australia is a "Group One" country, so you'll be following these guidelines in particular. In terms of flying in general, here are a few basic pet travel tips that will help you plan a safe and smooth trip.

As far as life in Hong Kong with pets, based on the news stories we've been reading it sounds like things are getting more pet-friendly than they used to be. Here is an article about a bus that brings dogs to various dog parks in Hong Kong, for example.

Actually a couple of our team members visited Hong Kong a few years ago -- read about a fun place called Pet World as well as what it's like to have a dog to Hong Kong. We advise all of our clients to do some online research before they move internationally -- expat websites are often helpful -- and if you end up working with us, we'd be happy to offer guidance as you settle in.

To return to Australia, you'd be following the guidelines found on the official Australia Government website. Please note that Australia requires a 10-day quarantine for arriving and returning pets, and they have recently raised the quarantine fees (so take this into account when budgeting for this move).

As you can see, moving a pet internationally requires significant time and resources, but it can be done safely. If you think you'd like some help and want to find out more about our door-to-door services, please fill out our free quote form or give our office a call.

Hope this information helps to get you started! Let us know if we can be of further assistance, and good luck with everything.

 


 

Mac and Bubba's Adventures: Tips from a Pet Travel Pro

Thursday, August 28, 2014 by PetRelocation.com Customer

macMany of our clients end up hiring us more than once for help with moving their pets. Due to a particular job or just a love for adventure, they find themselves needing to relocate every few years and, of course, need to bring their pets along with them.

Mac and Bubba are getting ready to move for the second time with us (they've lived in Michigan, Mexico, and now they're off to Japan), and their owners have been amazing about passing along fun and informative pet travel details. We couldn't let such great info go unshared, so we asked them to divulge a few particularly helpful tips and stories to the rest of the pet travel community.

There is some truly top-notch advice here about how to settle in with pets in a new country and how to prep your pets for a relocation. Read on to hear all about Mac and Bubba's globetrotting adventures!

What are your tips for helping your pets prepare for and recover from a big move?

At this point, both Mac and Bub are pretty seasoned travelers. 

I've had Bubba (an 8-year-old tabby cat) with me long enough now that when boxes arrive at the house, he knows what's up. I can't say he's a fan of the whole process, but I can say he's all the better about it because I calmly keep him in the loop.

What I'm saying here is that I talk to my pets. Don't pretend you don't do this too. If you care enough about them to look into a pet relocation service, you almost certainly have assigned a voice to them in your head with which they respond back in your conversations. Bubba has always sounded a bit pompous and pious; so entitled about his automatic litter box that you almost want to pinch his cheeks at how adorably wrong he is.  

Point being, your pets know your voice: it's common and familiar to them. This proved crucial on our way to Mexico, particularly as there were a few things I was unprepared for in taking Bubs as my carry on.

I had to take him out of his carrier and carry him through TSA, and they asked me to take his collar off as well.  He had no identification on his neck for a few minutes.  I tried not to act scared as I clutched him like a bear-trap. As we traveled through the Detroit airport, we passed through the "Whale-Song" tunnel. If you're not familiar, it's an art installation between two gates that features a light show and whale-song recording. This, for a cat, is TERRIFYING. When we landed, the quick pressure change resulted in Bub's immediately emptying his entire bowel... from both ends*... I had to rinse him out in the airport bathroom sink before we went through customs, because of the stink.

 

buddy

 

The notable and important part of all of that was that talking to Bubba through all of it not only kept him calm(er) because I'm familiar and he trusts me, but it helped me keep my head on straight, too. And in a few of those instances, he relied on my soothing, cooing voice to calm him enough so as not to dig his tiny dagger-like cat claws into my shoulders and leave permanent nerve damage, thus forever ruining my killer tennis game.** 

*While I felt bad for the people who were seated near us because... holy smell, Batman -- I can say it made going through customs REALLY easy because... holy smell, Batman. They didn't want to deal with him so I got buzzed through pretty quickly.

**I'm really bad at tennis, but you get the point.

Obviously, talking to your dog is a great idea too (Mac, the 5-year-old Dober-mutt, has an inner monologue that sounds quite a bit like Dug from Up). Dogs love the attention, and they want constant reassurance that they get to come along for the ride. I've never seen Mac happier than when PetRelocation brought him to our front door in Mexico, he saw my face and realized HE GOT TO COME ALONG!  

What I recommend most about dogs in particular is teaching your dog some cues in the native language. Here's the thing; Mac is a ridiculously silly, snuggly dog. But he's also rather gigantic, and his Doberman genes are pretty visible in those waggly eyebrows of his. A large portion of our Mexican friends were legitimately frightened of our dog and his breed's stereotypes. But it was really fun to see that melt away as soon as we'd say "Mac, Dame Cinco!" Showing your new Spanish-speaking amigos how they can ask your dog for a high-five in a way they understand. Now he's learning Japanese for the same reason. (In case you were curious- high five: "O-Te", or "hand, please.")

 

mac

 

Above and beyond all of that, the number one thing I recommend before your move, is to learn about the culture you're going to and what that means for your pets. Find a RELIABLE SOURCE for this information -- I can't tell you how many Americans very confidently informed me that my dog was going to be abducted and turned into tacos... and now how many tell me Bubs will become sushi. Which... I mean come on, it's not only ignorant, it's just plain offensive (I will also confidently report that you absolutely CAN drink the water in Mexico).

Mexican and Japanese people keep pets, and those pets are well loved, just in a different cultural understanding. Within the industrial city of Mexico where we stayed, if you keep a dog, it is almost certainly purebred. It usually lives outside, and it's fairly uncommon to teach them any tricks or take them for walks. Cats are pets that no one really go out to purposely adopt, but happen in a more "a stray cat had kittens in my yard. Now I have cats." Again, this doesn't mean they're unloved. I've seen Mexican friends frantically drive to a market to find kitten-milk in the middle of the night because the kittens in their garage needed it.

 

bubba

 

Anytime I walked Mac somewhere, someone would enthusiastically show me a cellphone selfie of them and their dog. Bubba ended up with his own celebrity status among the housekeeping staff at a hotel we stayed in because he looked like Garfield and he's friendly. More than once I'd come back to the room after working out to find six or seven housekeepers cooing over him or playing with the feather wand.  

Point being, once I knew where our friend's thoughts on pets and expectations started, it was a lot easier for me to assuage misconceptions and let them know just how Mac and Bub were a little bit different.

What are the biggest misconceptions about relocating with a pet?

The biggest misconception is relocating with a pet is not doable. It TOTALLY IS doable, and it's totally worth it. Help is recommended: PetRelocation (specifically the ever-lovely Sarah) has helped me with 1.5 moves now (next move in January is already underway with preparations), and she was kind enough not only to help me get the boys from point A to point B, but also helped with finding pet care resources like veterinarians, where to buy the right brand of dog/cat food, and there have even been a few times where she's helped me translate the names of vaccines or flea-preventatives. I probably could have stumbled through some of that with my limited Spanish skills, but there's something to be said about the extra confidence boost a level of expertise will give you as you pave your way in a new country.

 

mac

 

Your pets are so beyond happy for the opportunity to stay with you, because you're who they know and love, you're who adopted them and took on the responsibility of taking care of them, and you're what give your pets a sense of home. Critters are remarkably adaptive to environment, but they are loyal to their people.  And let's be honest, I wouldn't be able to call anywhere home without them.

In conclusion; keep in mind that no one is going to abduct or eat your pets, in any form of regional culinary delicacy. Try the tacos and the sushi, the curry and the papusas, because none of them are made out of Fluffy or Fido, and it's going to be the most delicious thing you've ever put in your face.

--

Thanks to Mac and Bubba's owner for this insightful (and entertaining) information! No one said it was easy to be a devoted pet parent, but clearly it's a lifestyle that has its rewards.

One last thing: Here's a video of Mac -- it's the first in the "Mac Does Something Awesome" series (here is a link to the others). What a cool pet family!

 

 

Questions about Dog Travel to Indonesia

Tuesday, August 26, 2014 by Pet Travel Questions

Name: Sam
Number of Pets: 1
Pet Type: Dog
Pet Breed: Labrador
From: Canada
To: Indonesia

 

Hello,

I am in need of help.... I need to understand the impact of a potential move. My dog is 7.5 years old. He is a British dog, with a British pet passport. He lived in UK, then came to Switzerland with us for 4 years, then to Canada for 2 years and now we have a potential move to Indonesia or back to the UK. He is key in our decision making. I worry about Indonesia, I worry about:

- The journey
- The quarantine
- The paperwork
- The cultural difference with regards to pets/dogs
- The return to the UK/EU in a couple of years

Please can you help me with any advice or information to aid our decision making process? This is a company move.

Thanking you so much,
Sam
 

Hi Sam,

Sure, we'd be happy to offer you some information and to help you make sense of your options. For your reference, here are the pet import requirements for Indonesia.

It sounds like travel isn't new to you, but here is some basic information about traveling with a pet -- choosing the right airline, knowing the country requirements, and helping your dog to be prepared (with exercise, crate-training and hydration) are all good ways to help plan a safe and smooth trip. We've helped move pets all over the world, and while the new country is often quite a change, we hear again and again that owners find their pets to be surprisingly resilient.

In terms of living with a dog in Indonesia, you can probably expect pet food to be more expensive and the brands available may be limited. Having pets isn't as common in Indonesia as it is in Canada or the EU, but as in much of the world, attitudes are becoming more welcoming.

Here is some advice we give to all future expats regarding pets: research housing/apartment options before you go in order to find something pet-friendly, check online forums and expat websites for current details and helpful tips, and be prepared to exercise respect and flexibility as you adapt to local customs and learn to follow the accepted pet etiquette in your new home.

For a firsthand account of moving a pet to Indonesia, please take a look at the story of Fattie the cat: we recently helped her relocate to Jakarta. We have moved several pets to Indonesia and would be happy to discuss the process with you in greater depth if you'd like. Note that, to return to the UK or another EU country, your dog will face more stringent requirements than if you were coming from a rabies-free country (but it is possible to do).

Hopefully this helps to get you started! Please contact us if you're interested in speaking to us further, and good luck with everything.

 

Incredible Experiences: Fattie's Big Move to Jakarta!

Thursday, August 21, 2014 by PetRelocation.com Customer

Name: Ashley
Pet's Name: Fattie
From: Washington, DC
To: Jakarta, Indonesia

When we learned that we were moving to Jakarta, one thing that was a top priority was bringing our cat, Fattie, along with us. We had a very short timeline (only two months) from accepting the job to our move, so we felt that we really needed help facilitating the move.

PetRelocation was great from start to finish. They were true to their word and really saw the entire move through. We mostly worked with Sarah and Tobi and they were both friendly and helpful and always promptly replied to our emails, which was a really big help considering our super short timeline.

I definitely can't say enough about the actual flight and relocation process. We felt like our cat was in good hands during her travels and the service was truly door-to-door, which is something that we really needed.

Fattie is doing great here at her new home in Jakarta and is loving all of the tropical plants and wildlife. Thank you again to Tobi, Sarah, and everyone at PetRelocation for making our (and Fattie's) transition to Jakarta that much smoother! You guys are the best!
 



International Air Travel with Jack Russell Terriers

Tuesday, August 19, 2014 by Pet Travel Questions

Name: Lisa
Number of Pets: 2
Pet Type: Dog
Pet Breed: Jack Russell terriers
From: UK
To: USA

 

Hi PetRelocation,

I need help I am emigrating to the USA next year and really need to find out how to take my two small dogs. My new employees are happy for me to bring my dogs but I don't know what kind of certificates, etc. I will need or what type of vaccinations.

Thanks,

Lisa

 

Hi Lisa,

Sure, we'd be happy to offer some information. The good news is that, compared to many other countries, the United States has pretty simple and straightforward pet import rules. You can take a look at them here; essentially you'll need health certificates and proof of updated rabies vaccines.

If you've never traveled with pets before, it's a good idea to familiarize yourself with a few basic good practices. It's important to choose a pet-friendly airline (we often use British Airways for pets going between the US and the UK), and you'll want to help your dogs grow accustomed to their travel crates if they're not already. Hydration is also key.

Please let us know if you have any further questions or if you'd like to find out more about our door-to-door services. We'd be happy to help you carry out your move.

Good luck with everything, and congrats on the new job!
 

Pet Move of the Month: Tessa's Journey to Brunei

Wednesday, August 13, 2014 by PetRelocation.com Customer

tessaOur latest Pet Move of the Month qualifies as a true relocation adventure -- an exciting location, a long but ultimately smooth journey, a happy release from quarantine, and of course, an adorable and well-loved dog.

Meet Tessa, who we helped move from Houston to Brunei, and thanks to her owner Joe for kindly answering our questions!

What brought about your move?

My work transferred me to Brunei. 

Have you ever moved a pet internationally before this?

No.

What were some of your initial concerns?

My foremost concern was how Tessa would do in a crate on the long flight (food, water, exercise, comfort, maintaining a clean crate, etc.).  Another concern included how she would react to strangers handling her crate.  

What surprised you about the pet travel process? Anything notable about Brunei and the quarantine process there?

No real ‘surprises’ with the travel process itself, that was explained in great detail before Tessa traveled.  I just had a heightened sense of anticipation from the time she departed the States until I saw her again in Brunei.  The only hiccup came when she got delayed in Amsterdam due to local holidays on her onward travel route.  I was very happy I was provided daily updates on her from Amsterdam and every arrival and departure along the way.      

 

tessa

Tessa and her impressive digs

 

Brunei is very strict about pet importation. Travelers coming to Brunei with pets must obtain a permit prior to importation of the animal by requesting entry from the Department of Agriculture Veterinary Office.  Brunei law requires a 6 month quarantine for all animals entering the country.  That rule may fluctuate depending on status of the owner (diplomatic personnel, military personnel, etc.).

In any case, pet owners can apply for early release from the quarantine facility, but the pet is required to serve the remainder of quarantine time in ‘home confinement’.  A colleague of mine whose pet arrived in Brunei just before Tessa applied for early release and had his pet home in one week.  I applied as soon as Tessa arrived, limiting her time in the quarantine facility to just over a week.  

How has Tessa handled the transition so far?

Tessa has been great throughout this entire process.  She has remained friendly and very inquisitive about her new environment.  As soon as she got to her new house, she checked the whole place out then found a spot on the bed for a nap.  Our pets really are more resilient than we give them credit for.  

Is Brunei a pet-friendly place to be?

Being a predominantly Muslim country, dogs are usually not kept as pets in Brunei.  The locals do understand, though, and accept that Westerners will have dogs in and around their homes.  Strict local Muslims will not enter a home where a dog resides.  However, there are enough local places for her to run and play and there is a growing expat community of people who also have dogs, so Tessa will have playmates.   

 

omar ali saifuddien mosque with stone boat and lagoon at night

Sultan Omar Ali Saifuddien Mosque

 

As Brunei is mostly jungle, there are still many wild animals in close proximity to homes that can cause serious injury or death to pets. Most common are monkeys and monitor lizards. Monkeys may be scared of dogs, but the monitor lizards are known to be aggressive when hunting food.

I thought about that one night as she and I were on a walk on a road near the house. All of the sudden the trees seemed to come alive with screaming monkeys. They didn't like having Tess around. When she got close to the trees they climbed higher but followed us and stayed vocal the whole time we were in the area. Kinda cool actually, and Tess stayed calm and didn't see what the big deal was all about.

What advice do you have for people who might be planning a pet move?

Be sure to do research on the country where you intend to take your pet, including social norms/customs, support network (i.e. veterinarian, boarding facilities, etc.) and the type of food available locally.  I have traveled extensively and seen many times where the host government may approve or allow the importation of animals but the reaction from the community may not always be welcoming.  This can strain relations with neighbors and acquaintances and limit the experiences you can share with your pet.      

 

tessa

Making herself at home

 

What made you decide to hire PetRelocation to assist you?

I contacted several transport services when I learned I was going to move, including transport services recommended by my employer.  These companies could not provide detailed answers regarding the shipping process or their support network to ensure Tessa arrived safely and on time.  PetRelocation was able to provide all these answers and followed up with calls and emails to ensure I was up-to-date and comfortable with the entire process. 

--

Great story and excellent advice! Want to know more? Read about other pets we've moved and please contact us if you'd like some assistance making your own relocation an incredible experience.

Pet-Friendly Airlines for Travel to Singapore

Friday, August 8, 2014 by Pet Travel Questions

Name: Maira
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Maltipoos
From: Los Angeles, CA, USA
To: Singapore

 

Hello,

I found your rules on relocating to Singapore! Thank you so much for such a helpful post. I am currently working on finding a vet that has the specific microchip you mentioned on your site.

My question is: What are the top airlines to travel with pets to Singapore? I know Singapore airlines offers an air conditioned space for pets, but I would like to know from someone like you who is very experienced in this. What airline should I fly with since my dogs will be checked in as baggage, and what other tips can you provide?

Thank you for your attention regarding the above matter.

-Maira

 

Hi Maira,

Thanks for reading, and great question! We've helped many pets move to Singapore and would be happy to help you with some information.

We typically use KLM or Lufthansa to move pets to Singapore (and many other destinations). These airlines have established safety guidelines for pets and continuously meet our standards of service.

As far as general tips go, please take a look at these common pet travel questions. If you think you'd like some assistance with this move, feel free to contact us to discuss our door-to-door services and receive a free quote.

Hope this helps! Let us know if we can be of further service, and good luck with everything.
 

The Costs and Procedures of Air Travel with Dogs

Wednesday, August 6, 2014 by Pet Travel Questions

Name: Jacy
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Mutts (40 & 50 lbs)
From: Austin, TX, USA
To: San Francisco, CA, USA

 

Hey There,

My boyfriend and I are heading to San Francisco from Austin for work for 3 weeks. We want to bring our dogs but are a little nervous about checking them on an airline. Are some airlines better than others for this? What are your thoughts on this? Is it safe? Is there a better option?

Thank you for your help!
Jacy
 

Hi Jacy,

Thanks for your question, we'd be happy to offer some advice. First, take a look at the pet import requirements for bringing pets to California and then back to Texas. To fly, your dogs will need to have updated rabies vaccines and a health certificate issued by your vet within 10 days of departure (this is to tell the airline your dogs are healthy and fit to fly).

We certainly recommend choosing a pet-friendly airline (we often use United for domestic flights) and making sure you have travel crates that are airline-approved and the correct size. Allow some time to research the airline rules so that you understand all procedures, fees, etc. and to adequately prepare your dogs for the trip (here are some quick tips that will help).

Honestly you may find that taking two medium/large dogs on such a short trip may require more time and effort than you expected. You'll end up spending several hundred dollars when it's all said and done. It's up to you, of course, but in our experience we've found that leaving pets with a trusted sitter is often a better solution.

Please contact us if you have more questions, and good luck with whatever you decide!

Cat Travel from Egypt to the United States

Monday, August 4, 2014 by Pet Travel Questions

Name: Baher
Number of Pets: 2
Pet Type: Cat
Pet Breed: Persian Doll Face
From: Egypt
To: United States

Dear PetRelocation,

My wife and I have two twin Persian doll face cats, weighing 6.6 and 9 pounds. We're in Egypt and will be moving permanently to the United States next year. We've never transported pets before and don't know the first thing about it.

What are we supposed to do? I am very anxious about this and am desperate for any information. How do I transport them and do I take them with me on the plane like cabin baggage? Also, what is the necessary paperwork?

Thanks a lot,
Baher
 

 

Hi Baher,

Thank you for your inquiry. First, please take a look a these frequently asked pet travel questions as well as the import requirements for the United States. The information found here will give you a basic understanding of what to expect regarding your cats' move.

To summarize, you'll need to make sure your cats have up-do-date rabies vaccines (and the documents to prove it), airline-approved travel crates, and you'll want to book the flights on a pet-friendly airline. Helping your cats to get used to their crates beforehand will be a big help. Most likely your cats will fly in the cargo area of the plane, which is pressure and temperature-controlled.

If you're interested in hiring some door-to-door assistance with your move (we help with pre-move paperwork, flight booking and transportation to and from the airport), you're welcome to fill out our free quote form.

Hope this helps! Please let us know if we can be of further assistance, and good luck with everything.