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Help Me Move My Pet

Incredible Experiences: Peach's Move to the UK

Wednesday, October 15, 2014 by PetRelocation.com Customer

Name: Katy

Pet's Name: Peach

From: Boston, MA, USA

To: London, UK

We began planning Peach’s big trip about four months before our move from Boston to London. We were excited about the professional opportunities in London but very nervous about the potential risks for Peach! We needed to be sure we were taking every precaution before we committed to the move.

After consulting with several relocation agencies, we felt the most comfortable with PetRelocation. Evelyn and Linda kept us on track for every milestone (vet appointments, travel booking, crate training in the travel crate, etc.).

For travel to the U.K., there is a very tight timeline that must be followed to avoid quarantine. One part of this is a USDA form that can only be sent a few days before travel and must be certified before the trip. When Linda realized that Peach’s forms were caught in a backlog, she got in touch with the agency and made sure that we made the deadline.

Peach arrived safe and sound after her flights from Boston to Frankfurt and Frankfurt to London (the most direct route, since Lufthansa is the only carrier that will accept snub-nosed breeds for transatlantic flights). We couldn’t be happier that she is back with us!

Here she is relaxing by Regent’s Canal:

 

peach

Incredible Experiences: Maya's Trip to Germany

Thursday, October 9, 2014 by PetRelocation.com Customer

Name: Kirsten
Pet's Name: Maya
From: Washington, D.C.
To: Germany

When my family and I found out we were going to be moving to Germany, we had to decide how we were going to get our dog Maya there.

I first had tried another company, but that would have been a multi-stop trip, which would have given her over 24 hours in her kennel. We didn't want that for her, so I had talked to a friend about how she got her dogs shipped and she told me about PetRelocation.

From the first call I had I was put at ease with the whole process. I was given one point of contact to start all the paperwork, and then once it came time to travel I got another point of contact. Even on the day before Maya was going to fly, I could send emails and get a response right away without having to wait. That just tells me that they all want the best for your pet, too.

Thank you Anna and Maegan!



See You at the Markie Awards!

Wednesday, October 8, 2014 by Caitlin Moore

PetRelocation is excited and honored to report that we've been nominated for an Oracle Marketing Cloud Markie Award! We'll be attending the Markie Awards ceremony in London on Oct. 15th as well as the accompanying Modern Marketing Experience conference.

Thanks to all of our clients for sharing their moves and stories with us over the years -- your incredible experiences give us so many reasons to love what we do every day.

Any marketing friends out there? Let us know if you'll be at the conference next week and want to say hello! You can also follow us on Twitter for updates and follow the events of the conference at #MME14.

See you there!

markie logo

Questions about Pet Travel to Russia

Tuesday, October 14, 2014 by Pet Travel Questions

Name: Kathy
Number of Pets: 1
Pet Type: Dog
Pet Breed: Yorkie
From: Kansas City, USA
To: Russia

 

Hello,

What are the requirements to relocate my pet from Kansas City to Russia? Are microchips required? What paperwork and vaccines do I need? 

I really appreciate any info you can give me.

Thanks,

Kathy

 

Hi Kathy,

Sure, we'd be happy to help; here is an overview of the pet import requirements for Russia. To summarize, yes, your dog will need a microchip (implanted before the rabies vaccine is administered), and the rabies vaccine must be given at least 30 days before departure and less than one year before departure.

A few vaccinations are also required, including Hepatitis, Distemper and DHP (we recommend doing the combined DHLPP vaccine and Bordatella, as well).

You'll also need to obtain a Rabies Certificate and an International Health Certificate, and these forms will need to be stamped by the USDA. For your reference, here are a few frequently asked pet travel questions to help you form a picture of the overall pet travel process.

Feel free to contact us for a quote if you're interested in hiring professional assistance, and either way, good luck with your move!
 

Addressing Common Concerns about Pet Air Travel

Tuesday, October 14, 2014 by Pet Travel Questions

Name: Belinda
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Shih-Poo, Mini Poodle
From: Florida, USA
To: California, USA

 

Hi PetRelocation,

I've heard way too many horror stories about pets being transported in the cargo area of the plane. I would like to explore non-plane options to get my pet to California.

Does your organization have those type of options?

Thanks,

Belinda

 

Hi Belinda,

We understand your concerns and have helped to arrange ground transportation for pets in the past, however we do urge you to review a few facts and tips before making the decision to avoid air travel altogether. When the right choices are made, it can be a very safe process.

Here's an overview discussing some of the issues that may be worrying you. Essentially, sad news stories tend to gain more attention than the routine pet flights that happen every day -- this isn't meant to diminish the emotions involved when things do go wrong, but when looking at the numbers you'll see that, by far, most pets fly without incident.

Here are a few tips for minimizing the risks of air travel. When you start with a health screening and a conversation with your vet, choose a pet-friendly airline, and help pets to feel comfortable in their crates, you're on your way to planning a successful trip.

You may weigh all of this information and decide that air travel still isn't right for your dogs. That's fine, of course! In this case you'll want to search for a driver who can safely transport your pets for you. Note that, due to the details and hours involved, driving often ends up being more expensive than flying.

Please contact us if you have further questions, or check out IPATA.org to locate a driver who may be able to help you. There are multiple solutions available when it comes to pet moves, and we'd love to help you find the right one!

Good luck with whatever you decide, and thanks for contacting us with your question.
 

Rabbit Travel Rules and Tips

Thursday, October 16, 2014 by Pet Travel Questions

Name: Ella
Number of Pets: 2
Pet Type: Dwarf Rabbits
From: South Africa
To: Montana, USA

 

Hello,

Can I take my dwarf rabbits with me to Montana?

Thanks,

Ella

 

Hi Ella,

Thanks for the question! According to the USDA website, the United States does not have any particular health requirements for pet rabbits entering the country. An import permit is only required if the animals have been "inoculated with any pathogens for scientific purposes."

You will want to contact the airline you're planning to use to find out if they have any particular requirements for you to follow, however, and you'll also need to make sure you have secure travel crates for your rabbits.

We have moved rabbits in the past and, in order to promote their comfort and safety as much as possible, paid close attention to proper hydration (among other things). Please talk to your vet for more information about best travel practices to keep in mind.

Please contact us if you think you'd like some help with your move. Thanks again, and good luck.

Tips and Advice for Relocating Fish

Monday, October 13, 2014 by Pet Travel Questions

fish on deskRelocating fish requires different steps than moving a dog or a cat, but that doesn't mean it's impossible. We've helped several pet fish make their way from one place to another and have received a few inquiries about the process, so we thought we'd provide a quick overview of what's involved.

Thinking of moving your fish? Here are a few points to consider:

To Stay or to Go -- Fish are valued and important pets to many people, but sometimes you have to start by asking a hard question like, "Is it actually reasonable and safe to move my fish with me?" The costs can be steep (we'll talk more about that below) and going long distances brings an inherent risk to the fish's well-being (especially types of fish more susceptible to stress and who require a very specific environment), so before you start planning the logistics, think about whether that beta fish (cute as he is) might not be better off staying with a friend.

The Details -- To relocate safely, fish will need to be carefully packed in plastic bags of water (water that is properly oxygenated and balanced with chemical levels the fish are used to), and these bags are then placed in a Styrofoam box or other secure container of some kind (see below for an example). An aquarium will not be provided or moved by PetRelocation (and probably not by whoever is helping you move, if you've hired assistance), so you'll need to arrange to have one ready on the destination side along with all the accoutrements the fish need.

 

fish

A safe fish travel set-up

The Costs -- Airlines charge based on the weight and amount of space the fish container takes up, so it isn't necessarily cheaper than moving a cat or small dog (it could even be more expensive, in fact). Again, this is where measuring sentimental value comes in -- it sounds a little business-like, but you may find it's simply not worth it to move certain fish once you know costs could amount to $1200 or more.

The Timing -- It can take a little longer to price and plan a fish move due to the fact that fish shipping experts are harder to find. Making sure your fish are in safe hands means locating an agent who is qualified and available to assist in whatever city you need them, and it's safe to say that fish shippers aren't as plentiful as traditional agents used to transporting dogs and cats to the airport. Essentially, don't expect a fish move to come together overnight.

Here's more detailed information about how to relocate fish safely, and here's a fun story from our blog about some Koi we moved from Texas to Tennessee.

Considering moving your fish and have more questions? Feel free to contact us to speak to a Specialist.

 

paradise fish

 Daniella Vereeken/Flickr

Pet News Links: Pet Travel Tips and Confessions

Friday, October 3, 2014 by Caitlin Moore

Meet Benson, our Pet Move of the Month!

Australians reveal their most surprising pet travel confessions.

Simple hacks every dog owner should know about.

Jon Stewart helps set the record straight about pit bulls.

Never lose your pet again.

Rescuing Hawaii's homeless pets.

 

satu

Have a fun weekend!

Driving with a Dog to the United States from Canada

Wednesday, October 1, 2014 by Pet Travel Questions

Name: Mandy
Number of Pets: 1
Pet Type: Dog
Pet Breed: Chocolate Labrador
From: Calgary, Canada
To: Charlotte, North Carolina

 

Hello,
Please could you confirm that the only documentation we require to move our dog from Canada to the USA to live is a valid rabies vaccination?

We will be driving from Calgary to North Carolina and will be taking our dog with us, so she will not be flying.

Many thanks,
Mandy
 

Hi Mandy,

Great question. Transporting a dog into the United States via car may not require quite as much attention to detail as flying would, but you're right, you will need to have some basic paperwork on hand. Here is more information about importing pets to the US via the USDA.

As we've discussed before, crossing the Canada/US border with a pet is an experience that can vary from person to person (some border agents will ask for more information than others), but you should definitely have proof from your vet that your dog is up-to-date on her rabies vaccine.

Further, here are a few general tips for safe road travel with a dog. We recommend microchips even though they're not required, and it's a good idea to carry extra supplies, water bowls, a comfortable travel crate, etc. (you probably know all of this, but it might not hurt to revisit the list before you hit the road).

Please let us know if you have any more questions, Mandy. Thanks for reaching out, and have a great trip to North Carolina!

Pet Move of the Month: Benson's Relocation to Hong Kong

Thursday, October 2, 2014 by PetRelocation.com Customer

bensonOnce again, it's time to focus the spotlight on one of our recent pet moves! We help move many cats to countries all around the world and Hong Kong is a frequently-chosen destination, so we decided that Benson would be a great choice to feature and learn from. (He's also really cute, so we've included plenty of pictures, too.)

Benson moved from Georgia to Hong Kong and his owners were nice enough to answer our questions and shed some light on the process of how this international journey became not only an incredible experience, but also our Pet Move of the Month.

Read all about Benson's move, and join us in wishing him and his family the best of luck in their new home!

What brought about your move?

My husband's company asked him to take a position in Hong Kong.

Have you ever moved a pet by air before this?

No, this was our first experience.

What were some of your initial concerns, and what surprised you about the pet travel process?

Benson being lost or injured during the move, or worse, getting quarantined for a long period once he arrived. We were really surprised at how much paperwork and coordination with the veterinarian it took to make all this happen.

How has Benson handled the transition so far?

Benson has been adjusting very well. He is growing to love his new home with all the different rooms and places to take naps.

benson

How does Hong Kong compare to the United States when it comes to pet-friendly attitudes, amenities, etc.?

Where we live in Discovery Bay is awesome. There are lots of families with pets here. Interestingly enough, Hong Kong as a whole is okay but most hotels here don't accept any pets at all. It's considered a sanitary concern, which would present an issue for anyone wanting to travel here with pets on a temporary basis. We were fortunate that we were already moved into our house when Benson arrived.

benson

What advice do you have for people who might be planning a pet move?

Definitely use a relocation company, particularly PetRelocation. There's no way to guarantee that you'd get everything right and have your pet not be put in quarantine if you tried to plan it on your own.

For Hong Kong, most of the permits you would need have to be obtained in person. Using a company like PetRelocation, who has a great relationship with the government agencies who deal with pets being imported to the country, makes sure everything is seamless.

benson

What made you decide to hire professionals to assist you?

PetRelocation was suggested by our company. We looked at other ways to relocate Benson, but your company from the very first introduction made us feel at ease and comfortable. Definitely the best in the business, hands down. 

--

Thanks again to Benson's family for choosing us to help and for answering our questions!

Moving a pet to Hong Kong (or somewhere else)? Please contact us to speak to a specialist about your relocation options.

Is There a Quarantine for Dogs Traveling to Germany?

Tuesday, September 30, 2014 by Pet Travel Questions

Name: Connie
Number of Pets: One
Pet Type: Small dog
Pet Breed: Yorkie
From: Atlanta, GA, USA
To: Germany

 

Dear PetRelocation,

Is there a quarantine period for dogs traveling from the USA to Germany?

Thanks,

Connie

 

Hi Connie,

Thanks for the question! The short answer is "no," there is no quarantine for dogs going from the United States to Germany. Please take a look at the overview of pet import requirements for Germany for an idea of what to expect.

Essentially you'll need to have your dog microchipped (if not already), up-to-date on the rabies vaccine, and you'll need an International Health Certificate. In terms of the actual flight process, we recommend choosing a pet-friendly airline (we often use Lufthansa and KLM for pets going to Europe) and the travel crate must be airline-approved.

Please contact us for a quote if you think you'd like some help arranging your move, and feel free to peruse our blog for more pet travel tips and stories.

Hopefully this helps to get you started, Connie. Good luck with everything!

Transporting Pets to Australia

Monday, September 29, 2014 by Pet Travel Questions

Name: Gurpreet
Number of Pets: 1
Pet Type: Dog
Pet Breed: Labrador
From: India
To: Australia

 

Dear PetRelocation,

Can you please explain whole process and expected amount. I know India is non approved country and process is little bit hard, but still we are willing to move our dog.

Thanks,

Gurpreet

 

Hi Gurpreet,

Thanks for your inquiry! Moving your dog to Australia will require several steps and will not be cheap, but that doesn't mean it's impossible.

To start, you'll want to research an approved country that makes sense for you to move to, as your dog will need to go there as an intermediate step. The best source for you to rely on is the Australia Government Department of Agriculture website, which provides an overview of the approved countries as well as the timeline and vaccinations required. Here is where the site specifically discusses how to move to Australia from a non-approved country.

Essentially, you don't need to remain in the Category 3 (intermediary) country for the whole pre-export process, but you do need to have all vaccinations, exams and tests done there and your dog must be exported directly from there.

It depends on where you end up going, but generally speaking international moves cost at least $2,500 USD and maybe significantly more (your dog's weight/size is also a factor, as this affects the airline cargo fee). Note that, due to an increase in quarantine costs, moving pets to Australia has become significantly more expensive recently. You can find out more about the quarantine costs, etc., here.

We'd be happy to discuss our door-to-door services with you if you're interested in hearing about them, and if you'd like to find an agent on your own who may be able to help, we recommend searching through IPATA.org.

Hopefully this helps to shed some light on the steps required! Please let us know if you have more questions or if you think we can help in any way.

Good luck!

Pet News: Cat-Friendly Living and Dog-Friendly Working

Friday, September 26, 2014 by Caitlin Moore

How to make pets comfortable in their golden years.

Bringing your dog to work? Make sure they are well-behaved and well-trained first.

LOL: Dog reactions to everyday situations.

KLM has a new dog on staff!

Moving with a cat? How to find a cat-friendly rental.

How to be a responsible dog owner.

Dealing with a flea problem? Here are a few DIY, all-natural flea prevention tips.

 

reba!

Have a very relaxing weekend!

After Your Pet's Move: DIY Flea Prevention Tips [Home Depot Guest Post]

Thursday, September 25, 2014 by Caitlin Moore

Our friends at Home Depot have some great ideas when it comes to battling flea problems in an earth-conscious and pet-friendly way. Here are a few tips for tackling a pesky problem often faced by newly relocated pet owners.

cleaning supplies

All-Natural DIY Flea Remedies & Prevention

By Melissa Massello

It's peak flea season all around the United States right now, but with just a few hours and these easy steps you can rid your indoors of these tiny terrors forever. Whether you're already in a new home or just arrived to discover fleas in your yard, these steps will help get them out (and keep them out) of your new house.

Stick with this super simple – and totally organic – regimen, and you and your pets will live harmoniously at home without itching, scratching, or icky flea-borne diseases like typhus. Yuck!

What you'll need:
•    Vacuum
•    Washer/Dryer
•    Course salt (about 12 ounces)
•    Empty spray bottle
•    Distilled white vinegar or witch hazel
•    Lavender, lemon & eucalyptus essential oils
•    Natural clove-based flea & tick shampoo
•    Vet-prescribed flea & tick medicine, monthly dose

First, wash all your linens and textiles: Sheets, comforters, couch covers, dog beds/blankets, dog toys, etc. If it's a textile, your dog comes in contact with it, and it fits in the machine, wash it on the hottest setting it can take.

sea salt & vacuum

Vacuum, salt, vacuum, repeat: the rugs, the couch, your mattress (especially if your dog sleeps on your bed). Vacuum first, then cover in salt and let sit for at least a few hours (overnight is ideal). Vacuum again. For dog beds and couches with covers, you can sprinkle salt in between the cushion and the cover for even more lasting protection. After that, repeat every other day until the fleas are gone, and make sure to vacuum regularly after that to keep pests at bay.

Dog bath. Use an all-natural clove-based shampoo, paying special attention to around the tail/back end, in between the paws, neck scruff and all around the ears. Let the shampoo sit at least a few minutes before rinsing. Make sure to give your pets a bath weekly and regularly check for fleas/ticks to avoid (another) infestation.

Flea and tick medicine. There is absolutely no replacement for the effectiveness of vet-prescribed flea & tick preventatives. Think of your pet like a flea-killing magnet. You actually want any remnant fleas to gravitate toward your pet, so that they'll be killed once they're 'onboard.' Make sure to apply the prescribed preventative monthly (after a flea bath and thorough drying). Flea and tick medicines start working to kill pests about six hours after applied. Keep your pets out of the pool, lake, ocean, bathtub, and mud puddles for at least 24 hours after applying.

diy flea spray

Make a DIY flea spray. Not only is this blend of essential oils super offensive to fleas and ticks (and therefore super effective), but it smells great, too. The aromatherapy mix of lemon, eucalyptus and lavender has a calming effect on both people and pets – just what you'll need after all the steps above! – and will make you want to spray with it regularly.

Spritz linens & textiles daily. Give your bed/pillows, pet beds, couches and rugs a spritz with this spray blend daily after treating the house and pets to keep fleas from returning and laying eggs. Keep a bottle handy and then bottle up a big batch to give as housewarming or holiday gifts for all your pet-loving friends in the future!

DIYer Melissa Massello provides advice on pets, home cleaning and floorcare appliances for Home Depot. Melissa enjoys sharing her tips with homeowners, especially on how to keep our pets in good health. Home Depot's selection of vacuums and other floorcare products can be found on the company's website.

Photos courtesy of Shoestringmag.com

Dog Travel to Bali: Is It Possible?

Wednesday, October 1, 2014 by Pet Travel Questions

Name: Gilbert
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Mongrel
From: Singapore
To: Bali

 

Dear PetRelocation,

I have been told it may not be possible to move our two dogs to Bali. Is this advice still current?

Thanks,

Gilbert
 

Hi Gilbert,

According to the latest information we're aware of, only pets coming from certain rabies-free countries (that short list does not include Singapore) may be imported to Bali. The country has struggled with a high incidence of rabies over the years (largely to do its population of stray dogs), so in order to curb this problem Bali has enacted stricter import rules.

To double check or to find out about any possible upcoming changes, we recommend contacting the Bali Ministry of Agriculture or Department of Veterinary Services directly.

Sorry we couldn't offer more positive news! If you end up planning a pet move to a different country and think you'd like some assistance, please contact us to speak to a Specialist.

Pet Shipping to Colorado

Thursday, September 25, 2014 by Pet Travel Questions

Name: Nathan
Number of Pets: 2
Pet Type: 2 cats
Pet Breed: Mix
From: Poland
To: CO, USA

 

Hi PetRelocation,

Could you please tell me if there are any vaccinations required for my cats' trip to the United States? I understand that they need a healthy pet certificate 10 days prior to the fight, but what else might happen in this case? Also, would they have to be put in any kind of kennel for observation upon arrival?

I would greatly appreciate any and all information you could give me on this!

Thanks,

Nathan
 

Hi Nathan,

Thanks for your inquiry!

Here are the pet import requirements for the United States. There is no quarantine upon arrival, and you're right, you do need to have an International Health Certificate issued by your vet showing the airline your cats are healthy and fit to fly. We also recommend that they be up to date on their rabies vaccine.

If your cats aren't used to traveling, we suggest reading over these cat crate-training tips as well as these frequently asked pet travel questions. You'll also want to contact a vet as you get settled in your new home to make sure you're following Colorado cat regulations correctly regarding vaccines, etc.

If you think you'd like to hire some assistance for your move, please contact us for a free quote. We provide door-to-door services around the world and would be happy to discuss your move options with you.

Hope this helps, and good luck with your travels!

Incredible Experiences: An Update from Hannah in South Africa

Wednesday, September 24, 2014 by PetRelocation.com Customer

Last year we helped a beautiful dog named Hannah move with her family from Texas to South Africa (read all about her trip here). This week they sent us an update! Here's what Hannah's owner wrote:

It was about one year ago we were preparing to send this girl to South Africa. Here she is after her run in the Karoo today.

Thanks again for your excellent service in getting my girls together!

 

hannah in south africa

Hannah

 

Read more about other pets we've moved, and please contact us if you have any questions about how to relocate your pets safely.

Incredible Experiences: Pippa and Cassie's Relocation to the UK

Monday, September 22, 2014 by PetRelocation.com Customer

We love receiving post-move updates from our clients! Here's a good one we had to share:

Hi Anna and Maegan,

I just wanted to thank you once again for bringing our two dogs from Indiana, USA to Norfolk, UK. It really took the stress out of moving back home.

The girls are thoroughly enjoying their new big garden and have been to the seaside for the first time and even been off leash!!

 

pippa and cassie

Beach Time with Pippa & Cassie

 

Pippa Cassie

Running Free!

 

 

Need help moving your pets? Please contact us to speak to a Specialist about your options.

Double Check EU Pet Travel Rules for the UK and Ireland

Thursday, September 18, 2014 by Caitlin Moore

International pet travel is all about the details, and we just learned of a new one that may affect pet travelers going to the UK or Ireland.

If you have an EU pet passport and are traveling into the UK or Ireland, the rabies vaccination must have been done by a veterinarian inside the EU for it to be accepted. In the past some EU passport holders have been allowed entry from the United States, Canada, and other third countries, but now those travelers will need to have (in addition to the pet passport) the EU Journal Annex II certificate issued and endorsed no more than 10 days before arrival.

Further, remember that any new vaccinations obtained outside the EU should not be noted on the passport, but rather on a separate certificate. You can read about this in more depth here.

Essentially the EU has begun to enforce EU regulations more strictly, and having the EU passport alone only permits travel between EU countries (no more bending the rules).

If you have questions about this requirement or pet travel in general, please contact us and one of our Specialists will clarify things and/or talk about how we may be able to help with a solution for your upcoming move.

 

posey

Posey followed the rules and made it to the UK.

 

 

Pet Shipping Questions: Approved Routes to New Zealand

Wednesday, September 17, 2014 by Pet Travel Questions

Name: "Dog Mover, Hopefully"
Number of Pets: 1
Pet Type: Dog
Pet Breed: Cocker Spaniel
From: Thailand
To: New Zealand

Is it a good idea to move a Cocker Spaniel from Thailand to New Zealand? If so, then can you please tell me all about the process?

Thanks,

DMH

 

Hi DMH,

It may not be impossible to move your dog to New Zealand, but it's certainly going to take some time and effort. The primary reason for this is that pets can't move directly from Thailand to New Zealand. You'll need to move to another country first (here's a list of 'Category 3' countries that probably make up your best options), and then follow the New Zealand pet import requirements from there.

If you think you need some help sorting all of this out and are interested in finding out about the services PetRelocation offers, please fill out our free quote form or give our office a call.

We've helped other pet owners navigate situations like this, and we'd be happy to help you find a solution. Thanks for reaching out, and we hope to hear from you again!