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Help Me Move My Pet

Dog Travel to Dubai

Tuesday, September 16, 2014 by Pet Travel Questions

Name: Umit
Number of Pets: 1
Pet Type: Dog
Pet Breed: Cane Corso
From: Denmark
To: Dubai, UAE

Hi,

We are a family who is moving to Dubai for minimum of a period of years and would like to import our 5-year-old dog. The dog has been with us since he was a puppy (3 months old), he is neutered, has all necessary vaccines and is well socialized.

Can you please advise what the regulations and costs are to make sure he has a smooth relocation to Dubai? We don't have a residence visa yet, but we expect to have it around January 2015.

Pleased to hear your answers and thanks in advance.
-Umit

 

Hi Umit,

Sure, we'd be happy to provide some information. Please start by taking a look at the pet import requirements for the UAE. Your dog will need to be microchipped (if not already), vaccinated against rabies, and the correct permits/health documents must be attained.

We recommend choosing a pet-friendly airline and buying an airline-approved travel crate based on your dog's measurements.

If you think you'd like some assistance and want to find out about our door-to-door services, please fill out our free quote form. First-time pet travelers often find it helpful to look over these frequently asked pet travel questions -- relocating with a pet can be an overwhelming undertaking and it's normal to feel uncertain at first.

Finally, here is some information about living with pets in the UAE. The conditions will likely be pretty different than what you're used to in Denmark, and we advise all of our clients to acquaint themselves with the customs, cultural differences, etc. before they move with a pet.

Hope this helps -- please let us know if we can be of further service. Either way, good luck and enjoy your time in Dubai!

Will Tomorrow's Lufthansa Strike Affect Pet Travel?

Monday, September 15, 2014 by Pet Friendly Airlines

Update: The planned pilots' strike for 9/16 has been cancelled. Lufthansa flights should be operating smoothly tomorrow.

Lufthansa pilots are planning an eight hour strike on Tuesday, Sept. 16, however the airline has announced that no cancellations are anticipated and pet flights will still take place. Some intercontinental flights will run earlier or later than originally scheduled, but Lufthansa aims to keep delays and irregularities to a minimum.

The strike is set to run from 2 a.m. to 10 a.m. CST, and long-haul flights departing from Frankfurt (Lufthansa's primary hub), will be affected.

Pets flying internationally are often routed through Frankfurt, where they can take advantage of Lufthansa's Animal Lounge. Whenever a delay occurs (due to a strike, weather or other reason), the staff on hand is trained and ready to take good care of pets until they are cleared to move forward to their next destination.

If you or your pet will be flying with Lufthansa tomorrow be sure to check the current schedule carefully, and please contact us if you have any questions.

 

Photo Credit: Reuters/Joe Skipper

How to Transport Dogs to New Zealand

Monday, September 15, 2014 by Pet Travel Questions

Name: Suzie
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Thai dogs / Labrador mix Thai
From: Thailand
To: New Zealand

 

Dear PetRelocation,

I know New Zealand does not allow a direct import from Thailand to New Zealand, so my questions are:

1. Which country near New Zealand would they go to first?

2. Do my dogs get their microchip and vaccinations in Thailand before leaving?

3. What are the exact steps I need to take in order to get my dogs to New Zealand?

4. The cost of air fares, quarantine, freight, and anything else I need to know.

I'm a bit lost as to were to start, any help is much appreciated.

Thanks,

Suzie

 

Hi Suzie,

Thanks for reaching out -- we'd be happy to offer some information about pet travel to New Zealand.

First, take a look at the countries from which it's possible to bring your pets --  here is the official guidance document to assist you. It's most likely you'll move your dogs from Thailand to a Category 3 country (whichever one makes the most sense for you), and then from there eventually to New Zealand. Your dogs will have a minimum 10-day quarantine upon arrival (please review the full timeline and list of requirements).

To find out what the import requirements will be for the stopover country, you can search online for the Ministry of Agriculture website for the relevant country or take a look here for a general idea (these rules are geared towards pets coming from the United States but they'll give you an idea of what to expect).

The costs will depend on several factors, Suzie, but this process will not be cheap. You can start to form an estimate by looking at quarantine facility costs, researching cargo costs through airline websites, or, if you're interested in our services, by filling out our free online quote form or by giving our office a call. With a few more details a Specialist will be able to tell you more about your move options and the associated costs.

Moving pets can be overwhelming, but we'd be happy to help! For a little more about what it's like to move a pet to New Zealand, here's the story of Wednesday the cat, who moved there from the United States. As you'll see, the process took several weeks, but she made it safely and the family was happily reunited.

Thanks again for your question, and we look forward to hearing from you!


 

Pet Travel News from Around the World

Friday, September 12, 2014 by Caitlin Moore

Explore the Heathrow Animal Reception Centre (HARC).

Underwater pictures of cute puppies.

Again, luxury dog travel.

Pet Move of the Month: Gordon the horse moves across the United States.

Check out the latest issue of Family Dog magazine. (They profile PetRelocation!)

Despite protests from pet owners, Eurostar still does not allow pets on board.

RIP Zeus, who was the world's tallest dog.

Read about two cute Chihuahuas who moved from California to Australia!

 

darcy

Have a good weekend!

Dog Travel to Puerto Rico

Friday, September 12, 2014 by Pet Travel Questions

Name: Alana
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Jindo, lab/retriever
From: Atlanta, GA
To: San Juan, PR

 

Dear PetRelocation,

Would traveling by boat be easier on the dogs than flying? Also, since it is not considered an "international" move, what paperwork would I need to fulfill to ensure a safe and worry free process?

Thanks,

Alana

 

Hi Alana,

Moving dogs from the United States to Puerto Rico is considered a domestic flight -- you can find more information here.

We have helped many pets move to Puerto Rico and typically use a pet-friendly airline like United. Here are a few tips for preparing a pet to fly safely. It may seem overwhelming at the start, but it's all about how you prepare and the choices you make. (Remember that thousands of pets fly safely every year!)

We don't have guidance to offer about traveling via boat since we primarily arrange pet air travel, but you can check with the USDA or the relevant Puerto Rico authorities to find out more about this option.

Good luck with everything, and please fill out our free quote form if you're interested in learning more about our services. Thanks for your question!
 

Planning Dog Travel to Denmark

Thursday, September 11, 2014 by Pet Travel Questions

Name: Teddy
Number of Pets: 2
Pet Type: Dog
Pet Breed: Newfoundland
From: California, USA
To: Denmark

Hi PetRelocation,

I'm Planning a move to Denmark in the next 2-4 weeks.

Dog #1: 17 months, born in the USA and updated with all vaccines (last saw a vet in late Aug. 2014), has a microchip.

Dog#2; 3 months, born in Denmark and arrived in the US in late Aug. 2014 with papers and the EU Passport for dogs (last saw a vet a few days after arrival), has a microchip.

Questions:
1. What documents, etc. do I need to transport the dogs?
2. What is the cost?
3. What airline will you be using (I can fly out of San Francisco, Oakland, Sacramento and as last resort Los Angeles)?
4. I will have a friend pick up the dogs in Denmark as I want then transported as soon as possible while I arrange the move.

Thanks,

Teddy

 

Hi Teddy,

It sounds like you have a great start, and we'd love to assist you with planning the rest of your move. First, if you think you'd like to find out more about our door-to-door services, please call us at 1-877-PET-MOVE or fill out our free quote form as soon as it's convenient (since your move is coming up pretty quickly).

Now, here are the pet import requirements for Denmark. Feel free to look over them carefully to make sure that you are prepared to meet them all. We typically use KLM or Lufthansa for flights to Europe, and we have flown pets between SFO and CPH so that would most likely be an option for you. (A Specialist will be able to tell you more about your options once they hear more details from you.)

The cost will also depend on knowing a few more things -- the weight and height of your dogs, for example. You'll also need airline-approved travel crates for each dog, which will factor into the price if you don't have any yet.

Please review this information and then let us know if you'd like further help. Either way, have a safe and smooth relocation to Denmark!

 


 

Traveling Internationally with Dogs and Turtles

Thursday, September 11, 2014 by Pet Travel Questions

Name: Paula
Number of Pets: 4
Pet Type: 2 dogs and 2 turtles
Pet Breed: Dogs: very small mixed breed (similar to Chihuahua); Turtles: semi-aquatic
From: Portugal
To: South Africa

Hi!

I've looked through your wonderful site but didn't find the answers to these questions:

  • Is it advisable to subject the dogs to so many travel hours?
  • Will we have to take a direct flight or will our dogs be allowed in an airport for a connecting flight?
  • Are turtles allowed to be taken overseas? Do they also need veterinary clearance, etc?

Thanks :)

Paula
 

Hi Paula,

Thanks for the kind words! We'd be happy to go into a little more depth to try and answer your particular questions.

First, you'll want to take a look at the official pet import requirements for South Africa. As you'll see, your dogs will need to be microchipped and vaccinated against rabies, and an Import Permit and a Veterinary Health Certificate are also needed. They won't need to go to quarantine if all rules are followed correctly. (Please read the linked document carefully to find out all the details.)

Turtles are trickier -- based on the online information it's not clear whether or not South Africa allows turtles and it also depends on the exact species you have. We advise that you contact the Director of Animal Health to find out about the most up-to-date policies. You'll also want to ask the airline what their rules and regulations are regarding traveling containers, etc.

For our pet clients traveling on long trips, we do often schedule them a flight with a comfort stop (pets traveling on Lufthansa can often have a layover at the Animal Lounge in Frankfurt, for example). No matter what you'll want to follow a few best practices to help make your pets' flight a smooth one. Here are a few basic pet travel tips to get you started.

Hope this is more helpful, Paula. If you think you'd like some assistance with this move, please fill out our free quote form so that a PetRelocation Specialist can get in touch to discuss your move options with you. Thanks again for reaching out, and good luck with everything!

 

 

Pet Move of the Month: The Travels of Gordon the Horse

Wednesday, September 10, 2014 by PetRelocation.com Customer

gordonWhen Gordon's owner needed to move across the country from California to North Carolina, she decided to enlist our horse-relocating help.

Horse moves do require special arrangements: While dogs and cats need airline-approved travel crates and tickets on a pet-friendly airline (among other things), horses most likely need to be moved via ground transportation and have special paperwork requirements.

Here's an overview of how this Pet Move of the Month worked:

-Gordon traveled in an 8x9 box stall that featured a water bucket and hay on the ground. This size allowed him room to reach his head down and move around to find a comfortable travel position.

-The vehicle was stopped every four hours so that Gordon could be checked on and his water topped off.

-About halfway there, Gordon was given a comfort stop where he had the chance to move around in a private paddock and he was given more fresh hay, grain and water.

-As far as travel documents, Gordon needed a health certificate and a Coggins Results Form (here's more about horse travel requirements if you're interested).

A few days after the move was successfully completed, Gordon's trainer was kind enough to answer a few questions for us about his journey:

 Was this Gordon's first move?

Gordon has been moved within the area of Northern California, but never cross country. 

What were some of your initial concerns?

My primary concerns for Gordon were his older age, and his attachment to my horse who he wasn't shipped with. Gordon is more anxious than most horses and I was worried he would have a hard time relaxing. 

 

gordon frolicking

(He doesn't look very anxious here...)

 

What surprised you about the travel process, if anything?

Mostly I was surprised at how well PetRelocation and the equine shippers stayed in contact with me. They let me know daily that he was doing well.

How has Gordon handled the transition so far?

Gordon took about four days to fully settle in to his new barn, but is now back to his usual spunky self. 

What advice do you have for people who might be planning a horse move?

Try to put weight on your horse before the move, they will lose some during transport. As well, I would recommend ulcer guard for any high anxiety type of performance horses. 

 

gordon

Home!

 

--

Great job, Gordon! Read about other horse moves we've arranged, and please contact us if you're looking for assistance with a pet move of your own.

 

Moving Pets to the UK

Monday, September 8, 2014 by Pet Travel Questions

Name: Mindy
Number of Pets: 1
Pet Type: Dog
Pet Breed: Vizsla
From: Louisiana
To: London

 

Hello,

About how much would it be to transport my 50 lb dog from the US to London? Also, what are the import requirements, and how long will our dog be quarantine?

Thanks,

Mindy
 

Hi Mindy,

Moving pets to the UK requires following the import requirements outlined here. Good news: there is no quarantine required, but you do need to carefully follow the Part A entry rules, which include having your dog microchipped and vaccinated against rabies.

We offer door-to-door services for pet moves around the world, meaning we would work closely with your dog's vet to make sure all vaccines and paperwork are in order, book the flight on a pet-friendly airline, and provide transportation to and from the airport. Our costs for one medium/large dog from the United States to the UK generally start at around $3,000. If you're interested in our services and would like a more precise estimate, please fill out our free quote form and a specialist will get back to you with more information.

Finally, please take a look at our blog for some general information about how to move pets safely, and feel free to read the move stories of some of our recent clients to find out more about what the process entails.

Hope this helps, and we hope to hear from you again!

Questions about Domestic Bird Travel

Wednesday, September 3, 2014 by Pet Travel Questions

Name: Alea
Number of Pets: 2
Pet Type: dog and a bird
Pet Breed: n/a
From: Oregon, USA
To: Colorado, USA

 

Dear PetRelocation,

Are there any health requirements other than rabies that are needed for my pets to go to Colorado?

Thanks,

Alea

 

Hi Alea,

Thanks for the question! When traveling with pets within the United States it's a good idea to have proof that they're up to date on all vaccines, including rabies. (This essentially comes in the form of a Veterinary Health Certificate.)

Laws do differ from state to state, so before you move it would be a good idea to double check what the rules are by calling a vet or searching online for an official government site. Especially with birds, occasional restrictions exist (sometimes temporary). What kind of bird you have also makes a big difference, so we definitely recommend contacting a licensed veterinarian in Colorado to find out what they say.

If you're traveling by air you'll face additional requirements (primarily by gathering airline-approved travel crates and obtaining the correct paperwork). Here's an overview of bird travel tips for your information.

Please let us know if you have any more questions, and you're welcome to fill out our free quote form if you'd like to find out more about our door-to-door services. Good luck!


 

Exploring The Heathrow Animal Reception Centre

Tuesday, September 9, 2014 by Pet Friendly Airports

heathrowIn order to meet the import rules of the United Kingdom, all pets entering or re-entering the country must pass through one place: the Heathrow Animal Reception Center (HARC). It can be hard to know what to expect from facilities like this, but luckily there is quite a bit of information out there if you know where to look.

To save you some time, we've compiled several details about the HARC so that families going to the UK with pets will know what to expect. Hope this helps!

First, here's the process: upon arrival at Heathrow, pets are transferred to the HARC for their vet check and customs clearance -- a process that usually takes about 2-3 hours. After the check is finished, pets are released into the care of the designated pet owner or agent, who shows a photo ID.

The Centre is open every day (even holidays), but note that at busy travel times (around the winter holidays, for example), it can take longer to clear customs.

Here are a few fun facts about the HARC:

  • Around 13,000 dogs and cats pass through the Centre ever year.
  • About 2,500 birds (mostly pets) also visit.
  • 40 dogs can be held here at once.
  • The HARC employs about 30 full-time employees.
  • The Centre can also hold large animals (like horses) and exotic species (think lions and large reptiles).
  • A waiting room with sofas, TVs and vending machines is available for families waiting for their pets.

 

Here is where the HARC is located in relation to the airport (click on the map for a better look):

 

heathrow map

 

Want to know more? Take a look at a couple of videos touring the HARC:

 

 

 

For additional information, here's a list of frequently asked questions and tips relating to the HARC, and if you like cute pet reunion pictures (who doesn't?), follow them on Facebook and Twitter.

Please contact us if you have more questions about moving pets to the UK (or anywhere else), and happy traveling!

Hong Kong Pet Travel (and Living There with Pets)

Wednesday, September 3, 2014 by Pet Travel Questions

Name: Sarah
Number of Pets: 1
Pet Type: Dog
Pet Breed: Cocker Spaniel
From: Brisbane, Australia
To: Hong Kong

 

Hi There,

My husband and I are looking to relocate to Hong Kong with our dog for 2 years. I have a few questions I was hoping you could help with:

  • What do we need to consider in moving our dog to Hong Kong?
  • Are there good vets, off lead areas and kennels in Hong Kong?
  • Is Hong Kong a good place for dogs?
  • What are the requirements in bringing our dog back into Australia?


Thank you so much for your help, hope these questions don't seem silly.
-Sarah

 

Hi Sarah,

Nope, these questions aren't silly at all! We'd be happy to help you with some information.

First, take a look at the pet import requirements for Hong Kong. Australia is a "Group One" country, so you'll be following these guidelines in particular. In terms of flying in general, here are a few basic pet travel tips that will help you plan a safe and smooth trip.

As far as life in Hong Kong with pets, based on the news stories we've been reading it sounds like things are getting more pet-friendly than they used to be. Here is an article about a bus that brings dogs to various dog parks in Hong Kong, for example.

Actually a couple of our team members visited Hong Kong a few years ago -- read about a fun place called Pet World as well as what it's like to have a dog to Hong Kong. We advise all of our clients to do some online research before they move internationally -- expat websites are often helpful -- and if you end up working with us, we'd be happy to offer guidance as you settle in.

To return to Australia, you'd be following the guidelines found on the official Australia Government website. Please note that Australia requires a 10-day quarantine for arriving and returning pets, and they have recently raised the quarantine fees (so take this into account when budgeting for this move).

As you can see, moving a pet internationally requires significant time and resources, but it can be done safely. If you think you'd like some help and want to find out more about our door-to-door services, please fill out our free quote form or give our office a call.

Hope this information helps to get you started! Let us know if we can be of further assistance, and good luck with everything.

 


 

Relocating Pets: Moving Cats to the United States

Thursday, September 4, 2014 by Pet Travel Questions

Name: Iain
Number of Pets: 1
Pet Type: Cat
Pet Breed: Maine Coon
From: Australia
To: Michigan, USA

 

Hi,

We will be moving to Michigan for 3 years and I would like to confirm the requirements for moving our cat. If I read the info correctly we will not need a rabies vaccination prior to moving as we are a rabies free country but may need one upon arrival, please could you confirm as it is hard to find state requirements and anything else we will require?

Thanks,
Iain
 

Hi Iain,

Thanks for the question! The pet import requirements for the United States are less strict than those for many other countries, and you'll also need to meet the airline requirements (usually that means a vet health certificate stating your cat is healthy and fit to fly).

If you'd like to be thorough (which is always a good idea when it comes to pet travel), we recommend contacting a licensed veterinarian in Michigan to find out what the state laws are, as states vary from one to the other regarding rabies laws for cats.

When you return to Australia, your cat will need updated rabies vaccines and must meet a few other requirements (even though you started out there). There is also a 10-day quarantine on arrival. Here is an official link describing the pet import requirements for Australia.

If your cat is new to traveling, it may be helpful to read over these crate-training tips for cats. If you're interested in hiring some assistance for this move, you can fill out our free quote form to find out more about our services.

Thanks again for reaching out, and good luck with your move!

Photos & Info: Pet Quarantine in Brunei

Friday, August 29, 2014 by Pet Travel Questions

Name: Lim
Number of Pets: 1
Pet Type: Dog
Pet Breed: Shih Tzu
From: Kuala Lumpur
To: Brunei Darussalam

 

Hi,

I understand that dogs from Kuala Lumpur, Malaysia have to be quarantined for a month at the quarantine centre in Brunei. I would just like to ask if you have had any clients who have moved their pets to Brunei before and used the quarantine centre?

I'm quite worried as to what the facilities are like and how it would be for my pet when he gets here. I don't even know how it looks like in there, which worries me quite a bit.

It would be great if you could offer me some insight into Brunei's quarantine facilities to ease my worries a bit before relocating my pet to Brunei.

Thanks,

Lim
 

Hi Lim,

As a matter of fact, we just recently moved a dog to Brunei and found out quite a bit about the quarantine facilities. You can read about Tessa (she was our August Pet Move of the Month) for an idea of what the process and post-move conditions are like for Brunei.

Quarantine is required upon entry, but in some cases pet owners can request and receive a shorter stay (pets can often finish out the quarantine at home). There is no guarantee of this (usually people with government-related jobs have a better chance), but it's worth mentioning so that you can investigate this possibility upon arrival.

See below for a couple of pictures taken by one of our clients (Tessa's owner) of the Brunei quarantine facility. He told us:

"The rooms are open to the weather but do have a fan inside each room. Each room is also equipped with a water hose for bathing and drinking water. Owners can access the holding rooms during normal business hours, and hours are limited during Ramadan and public holidays. There is a small yard in front and larger yard in the rear for the animals to play. In the overall pic of the facility, dogs are housed on the left and cats on the right (no difference in the size of the holding rooms)."

 

brunei

An outside view of the Brunei pet quarantine facility.

 

brunei inside quarantine

Inside one of the holding rooms.

 

Hopefully this gives you a better idea of what to expect. Please let us know if you have more questions or if you'd like some information about our door-to-door services, and good luck with everything!

Mac and Bubba's Adventures: Tips from a Pet Travel Pro

Thursday, August 28, 2014 by PetRelocation.com Customer

macMany of our clients end up hiring us more than once for help with moving their pets. Due to a particular job or just a love for adventure, they find themselves needing to relocate every few years and, of course, need to bring their pets along with them.

Mac and Bubba are getting ready to move for the second time with us (they've lived in Michigan, Mexico, and now they're off to Japan), and their owners have been amazing about passing along fun and informative pet travel details. We couldn't let such great info go unshared, so we asked them to divulge a few particularly helpful tips and stories to the rest of the pet travel community.

There is some truly top-notch advice here about how to settle in with pets in a new country and how to prep your pets for a relocation. Read on to hear all about Mac and Bubba's globetrotting adventures!

What are your tips for helping your pets prepare for and recover from a big move?

At this point, both Mac and Bub are pretty seasoned travelers. 

I've had Bubba (an 8-year-old tabby cat) with me long enough now that when boxes arrive at the house, he knows what's up. I can't say he's a fan of the whole process, but I can say he's all the better about it because I calmly keep him in the loop.

What I'm saying here is that I talk to my pets. Don't pretend you don't do this too. If you care enough about them to look into a pet relocation service, you almost certainly have assigned a voice to them in your head with which they respond back in your conversations. Bubba has always sounded a bit pompous and pious; so entitled about his automatic litter box that you almost want to pinch his cheeks at how adorably wrong he is.  

Point being, your pets know your voice: it's common and familiar to them. This proved crucial on our way to Mexico, particularly as there were a few things I was unprepared for in taking Bubs as my carry on.

I had to take him out of his carrier and carry him through TSA, and they asked me to take his collar off as well.  He had no identification on his neck for a few minutes.  I tried not to act scared as I clutched him like a bear-trap. As we traveled through the Detroit airport, we passed through the "Whale-Song" tunnel. If you're not familiar, it's an art installation between two gates that features a light show and whale-song recording. This, for a cat, is TERRIFYING. When we landed, the quick pressure change resulted in Bub's immediately emptying his entire bowel... from both ends*... I had to rinse him out in the airport bathroom sink before we went through customs, because of the stink.

 

buddy

 

The notable and important part of all of that was that talking to Bubba through all of it not only kept him calm(er) because I'm familiar and he trusts me, but it helped me keep my head on straight, too. And in a few of those instances, he relied on my soothing, cooing voice to calm him enough so as not to dig his tiny dagger-like cat claws into my shoulders and leave permanent nerve damage, thus forever ruining my killer tennis game.** 

*While I felt bad for the people who were seated near us because... holy smell, Batman -- I can say it made going through customs REALLY easy because... holy smell, Batman. They didn't want to deal with him so I got buzzed through pretty quickly.

**I'm really bad at tennis, but you get the point.

Obviously, talking to your dog is a great idea too (Mac, the 5-year-old Dober-mutt, has an inner monologue that sounds quite a bit like Dug from Up). Dogs love the attention, and they want constant reassurance that they get to come along for the ride. I've never seen Mac happier than when PetRelocation brought him to our front door in Mexico, he saw my face and realized HE GOT TO COME ALONG!  

What I recommend most about dogs in particular is teaching your dog some cues in the native language. Here's the thing; Mac is a ridiculously silly, snuggly dog. But he's also rather gigantic, and his Doberman genes are pretty visible in those waggly eyebrows of his. A large portion of our Mexican friends were legitimately frightened of our dog and his breed's stereotypes. But it was really fun to see that melt away as soon as we'd say "Mac, Dame Cinco!" Showing your new Spanish-speaking amigos how they can ask your dog for a high-five in a way they understand. Now he's learning Japanese for the same reason. (In case you were curious- high five: "O-Te", or "hand, please.")

 

mac

 

Above and beyond all of that, the number one thing I recommend before your move, is to learn about the culture you're going to and what that means for your pets. Find a RELIABLE SOURCE for this information -- I can't tell you how many Americans very confidently informed me that my dog was going to be abducted and turned into tacos... and now how many tell me Bubs will become sushi. Which... I mean come on, it's not only ignorant, it's just plain offensive (I will also confidently report that you absolutely CAN drink the water in Mexico).

Mexican and Japanese people keep pets, and those pets are well loved, just in a different cultural understanding. Within the industrial city of Mexico where we stayed, if you keep a dog, it is almost certainly purebred. It usually lives outside, and it's fairly uncommon to teach them any tricks or take them for walks. Cats are pets that no one really go out to purposely adopt, but happen in a more "a stray cat had kittens in my yard. Now I have cats." Again, this doesn't mean they're unloved. I've seen Mexican friends frantically drive to a market to find kitten-milk in the middle of the night because the kittens in their garage needed it.

 

bubba

 

Anytime I walked Mac somewhere, someone would enthusiastically show me a cellphone selfie of them and their dog. Bubba ended up with his own celebrity status among the housekeeping staff at a hotel we stayed in because he looked like Garfield and he's friendly. More than once I'd come back to the room after working out to find six or seven housekeepers cooing over him or playing with the feather wand.  

Point being, once I knew where our friend's thoughts on pets and expectations started, it was a lot easier for me to assuage misconceptions and let them know just how Mac and Bub were a little bit different.

What are the biggest misconceptions about relocating with a pet?

The biggest misconception is relocating with a pet is not doable. It TOTALLY IS doable, and it's totally worth it. Help is recommended: PetRelocation (specifically the ever-lovely Sarah) has helped me with 1.5 moves now (next move in January is already underway with preparations), and she was kind enough not only to help me get the boys from point A to point B, but also helped with finding pet care resources like veterinarians, where to buy the right brand of dog/cat food, and there have even been a few times where she's helped me translate the names of vaccines or flea-preventatives. I probably could have stumbled through some of that with my limited Spanish skills, but there's something to be said about the extra confidence boost a level of expertise will give you as you pave your way in a new country.

 

mac

 

Your pets are so beyond happy for the opportunity to stay with you, because you're who they know and love, you're who adopted them and took on the responsibility of taking care of them, and you're what give your pets a sense of home. Critters are remarkably adaptive to environment, but they are loyal to their people.  And let's be honest, I wouldn't be able to call anywhere home without them.

In conclusion; keep in mind that no one is going to abduct or eat your pets, in any form of regional culinary delicacy. Try the tacos and the sushi, the curry and the papusas, because none of them are made out of Fluffy or Fido, and it's going to be the most delicious thing you've ever put in your face.

--

Thanks to Mac and Bubba's owner for this insightful (and entertaining) information! No one said it was easy to be a devoted pet parent, but clearly it's a lifestyle that has its rewards.

One last thing: Here's a video of Mac -- it's the first in the "Mac Does Something Awesome" series (here is a link to the others). What a cool pet family!

 

 

Questions about Dog Travel to Indonesia

Tuesday, August 26, 2014 by Pet Travel Questions

Name: Sam
Number of Pets: 1
Pet Type: Dog
Pet Breed: Labrador
From: Canada
To: Indonesia

 

Hello,

I am in need of help.... I need to understand the impact of a potential move. My dog is 7.5 years old. He is a British dog, with a British pet passport. He lived in UK, then came to Switzerland with us for 4 years, then to Canada for 2 years and now we have a potential move to Indonesia or back to the UK. He is key in our decision making. I worry about Indonesia, I worry about:

- The journey
- The quarantine
- The paperwork
- The cultural difference with regards to pets/dogs
- The return to the UK/EU in a couple of years

Please can you help me with any advice or information to aid our decision making process? This is a company move.

Thanking you so much,
Sam
 

Hi Sam,

Sure, we'd be happy to offer you some information and to help you make sense of your options. For your reference, here are the pet import requirements for Indonesia.

It sounds like travel isn't new to you, but here is some basic information about traveling with a pet -- choosing the right airline, knowing the country requirements, and helping your dog to be prepared (with exercise, crate-training and hydration) are all good ways to help plan a safe and smooth trip. We've helped move pets all over the world, and while the new country is often quite a change, we hear again and again that owners find their pets to be surprisingly resilient.

In terms of living with a dog in Indonesia, you can probably expect pet food to be more expensive and the brands available may be limited. Having pets isn't as common in Indonesia as it is in Canada or the EU, but as in much of the world, attitudes are becoming more welcoming.

Here is some advice we give to all future expats regarding pets: research housing/apartment options before you go in order to find something pet-friendly, check online forums and expat websites for current details and helpful tips, and be prepared to exercise respect and flexibility as you adapt to local customs and learn to follow the accepted pet etiquette in your new home.

For a firsthand account of moving a pet to Indonesia, please take a look at the story of Fattie the cat: we recently helped her relocate to Jakarta. We have moved several pets to Indonesia and would be happy to discuss the process with you in greater depth if you'd like. Note that, to return to the UK or another EU country, your dog will face more stringent requirements than if you were coming from a rabies-free country (but it is possible to do).

Hopefully this helps to get you started! Please contact us if you're interested in speaking to us further, and good luck with everything.

 

Pet News Round-Up: Moving, Exercising and Dating (with Pets)

Friday, August 22, 2014 by Caitlin Moore

Pet-friendly dating sites.

Are pets being passed off as service animals for the sake of convenience?

Media coverage of animals is more popular than ever.

After the move: pet relocation experiences.

How to take good care of your canine athlete (they have different needs than humans, you know).

Read about what it's like to be a pet shipping specialist.

 

moose

Happy Friday!
 

PetRelocation Included on the 2014 Inc. 5000 List

Wednesday, August 20, 2014 by Caitlin Moore

For the sixth year in a row, PetRelocation has been recognized as one of America's fastest-growing private companies by Inc. For 2014 we earned the ranking of #3383, and we share this overall recognition with some pretty exciting companies, including GoPro, Bowlmor, Fuhu and alumni like Zappos and Under Armour.

We'd like to thank our amazing clients and industry partners for helping us to continue our development of knowledge and services over the years. It's a joy to deliver incredible experiences to pets and pet owners, and we aim to continue along this exciting upward trajectory.

Take a look at our Inc. 5000 profile to trace our growth over the years, and as always, please contact us if you'd like to discuss an upcoming pet move!

 

inc 5000

PetRelocation Team Member Spotlight: Meet Whitney!

Wednesday, August 20, 2014 by Core Values

The Core Values here at PetRelocation -- Integrity, Teamwork, Wisdom, Commitment and Innovation -- drive the work that we do and are illustrated by the people we hire.

Recently we introduced you to Penney, one of our dedicated Client Care Specialists, and today we'd like you to meet Whitney, another of our hard-working team members doing her best to make every pet move and client interaction an incredible experience.

Want to know more about what it's like to work at PetRelocation? Here's what Whitney had to say about her life as a PetRelocation Consultant.

whitney & maggieMy Journey with PetRelocation (so Far)

Day to Day

Working here is not routine or predictable, and I wouldn’t have it any other way! Discussing unusual moves – whether it is a unique pet or less familiar location – with our clients certainly keep us on our toes.

Rats, fish, birds, snakes -- they all have very different needs when it comes to transportation as well as differing import and export requirements! I often still answer calls that initially get me stuck – most recently about how to move a chicken to Vietnam (not easy)!

How I Got Here

When I stumbled upon a job listing for this company, I knew it was right for me. The position seamlessly connected my previous sales, customer service and animal experience. At this point I had no idea that there was such a huge market for this service (and my grandma will never understand: “It costs HOW MUCH to move a cat??” – love you Granny)!

Learning all of the rules, requirements and procedures involved has been quite challenging. We all gain and share knowledge every day. My co-workers have been so helpful and we all strive to provide the best experience possible to each client and their furry travelers!

The Best Parts

The most rewarding part of this job is the reunions – seeing happy owners and pets greet each other after the journey is over. I recently had the pleasure of delivering Bane, a beautiful husky, to his owners who just moved to Austin. Their excitement was contagious. I left with a huge grin and a feeling of accomplishment.

Of course, having pets in the office is a huge perk as well. There’s a dog running around daily, a resident hamster, and we even had a cat in for picture day! My pup Maggie really enjoys this.

Continuing the Journey

Change is inevitable here. This is a very unique industry with ever-changing rules and requirements, and there certainly isn’t a handbook explaining the ABCs of importing/exporting pets to every country in the world. I feel lucky to be a part PetRelocation -- a leader in our industry and a knowledgeable team that makes it all possible.

Meet the rest of the PetRelocation team, and please contact us if you have questions about your upcoming pet move.

Cat Travel between Dubai and the United States

Thursday, August 21, 2014 by Pet Travel Questions

Name: Arsalan
Number of Pets: 1
Pet Type: Cat
Pet Breed: Maine Coon mix
From: Dubai, UAE
To: San Francisco, CA, USA

 

Dear PetRelocation,

My wife and I are moving to San Francisco for a few months, and are trying to decide whether we should move our cat Zoe with us for the duration or whether we should keep her in Dubai.

I am sure you can imagine that we really don't want to leave her behind that long, and would love to have her with us at all times! (But are ready to do whatever is best for her.)

Your advice in this matter would be highly appreciated, as we have never been through something like this before.

Really appreciate your time and assistance.

Arsalan :)

 

Hi Arsalan,

Thank you for your question -- deciding whether or not to bring a pet on a non-permanent relocation is definitely a challenge and we certainly understand that you hate the idea of spending time away from Zoe!

First, you'll want to weigh the costs (financial and time-related) of meeting the travel requirements involved with this trip. Going to the United States means securing a health certificate and proof of rabies vaccine, and returning to Dubai will take a little more effort (your cat will need to be microchipped if not already, receive full vaccinations, and have all the required import documents). These things take time to complete and you'll end up spending several hundred dollars, as well.

There's also the matter of how well Zoe will handle two long airplane journeys. Pet travel is safe when planned correctly and we find that pets are pretty resilient, but since this isn't a permanent relocation, it's worth considering whether she might be happier staying in Dubai with a trusted friend, relative or boarding facility.

Lots of pet owners struggle over this kind of decision and there is no right answer, of course. All you can do is consider all factors, talk it over with your vet, and think about what is best for Zoe. Feel free to contact us if you'd like any further assistance.

Hope this helps... Good luck and travel safely!