From: Bangkok, Thailand
To: LAX, USA
Pet: Mixed breed, 9 years old, 40 pounds.
Number of Pets: One
Pet Type: Dog (12 weeks and a few days old puppy)
Pet Breed: Rottweiler
To: Florida, USA
I'm getting a puppy from a very reputable breeder in Italy, and I just wanted to know the specific rules for bringing the puppy into Florida. I'm pretty sure an International Health Certificate stating the puppy is in good health and able to fly is one of them, and I'm thinking a certificate of Rabies vaccination shot is probably another one.
I'm not sure how many days before shipping this is necessary. Also, I don't think there's a quarantine for dogs, but please correct me if I'm wrong and send me the accurate information.
Truly appreciate it,
Thanks for the questions. Take a look at an overview of the pet import requirements for the United States; you're correct that you need a health certificate and proof of a current rabies vaccine, and no, there is no quarantine.
It will likely take just a few days to put this together (note that the health certificate needs to be issued within 10 days of departure), as the requirements for the US aren't nearly as strict as those for many other countries.
A couple more important things: be sure to choose a pet friendly airline (we often use United, Lufthansa and KLM), and double check that you have the right type/size crate for the puppy.
Also, for safety's sake, we do recommend that dogs be at least 16 weeks old before they fly. You mentioned that you're buying your puppy from a reputable breeder, but just in case other potential puppy-buyers are reading this, we'll go ahead and include a link discussing the warning signs of puppy scams. It's great if you're getting your dog from someone you trust, but be aware that there are lots of dishonest people out there attempting to sell dogs that don't exist.
Hope this helps, Jose. Please contact us for a quote if you'd like to find out more about our door-to-door pet transportation services.
Good luck with everything!
Number of Pets: 1
Pet Type: Dog
Pet Breed: American Bulldog
From: Los Angeles, CA
To: Amsterdam, Holland
My friend has a puppy and he is 5 weeks old now. I would like to bring him to Holland, but what are the requirements and at what age can I ship him to Holland? Or if I fly with him are the rules different then?
Thank you for your question. We recommend that dogs fly only after they've reached the age of 16 weeks. At this point they're stronger and better able to handle the experience of travel and can also receive the necessary vaccinations for international import.
As far as the rules you'll need to follow, please take a look at the pet import requirements for Holland. It's not necessary for you to be on the same flight as your dog, but either way the import rules will be the same and we do recommend choosing a pet friendly airline (KLM and Lufthansa are often good choices for European pet travel).
Hope this helps! Please let us know if you have more questions, and if you'd like to find out more about our door-to-door services, please fill out our free quote form.
Thanks again, and good luck with everything.
Two years ago, PetRelocation Specialist Joe wrote an account of what it was like to be a new hire here at the company. After three weeks on the job he had already learned more than he thought was possible, and now that many months have passed (how time flies!), we thought it would be fun if he once again shared his thoughts about what it's like to be a busy pet shipper.
Here's what Joe had to say about his continued journey here at PetRelocation.
In looking back over my last two years of moving pets around the globe, I am in awe. In awe of the places I have moved pets, the diversity of the clients I have worked with, and the crazy situations I have gotten into (and out of). This has been an unprecedented journey of learning, joy and self-discovery. I am no longer a newbie; I am a pet relocation veteran.
Since joining the PetRelocation team in February of 2012, I have had many job titles and responsibilities, as this industry and company are in a constant state of change. As a soldier on the front lines, I have had to adapt to each change and always do what is best for the pets, the client, my team and the company.
Now that the Corporate Relocation team is growing and becoming a trend-setter for service and a pillar of revenue for the company, I am a Corporate Account Manager. It has not been easy by any means, but I strive to help where help is needed and support the company’s journey to being the industry-leader in worldwide pet moving services.
The great Johnny Cash wrote a song called “I’ve been everywhere,” illustrating how his life’s journey has taken him around the world. If only he had seen what we do, the song may have been “they ship pets everywhere.” I have worked to move pets to places that I never even knew existed before working at PetRelocation. From Papua New Guinea to Macao, from Mauritius to Djibouti and from Yuzhno-Sakhalinsk to Pune, I have seen it all. I have even received inquiries to locations that not even Google Maps can find, like Diego Garcia, British Indian Ocean Territory.
Working with local agents and clients to move pets to these countries has given me great a perspective for the diversity and awesomeness of the world. I know it’s hard to believe that the state of Texas is not the standard for life on planet Earth (ha ha), but being exposed to the amazing people and cultures of the world has changed my life for the better forever.
The biggest takeaway from my last two years at PetRelocation is the same as when I graduated from college. Even after learning, growing, laughing, crying, dreaming and waking up from those dreams, I have not even scratched the surface of expertise. For all of my in-depth knowledge, experience, skills and abilities, I still have so much more to learn and so far to go. The only thing I truly know is that I know nothing. This is the journey of life and I will push forward as if there is no tomorrow.
My name is Joe Fraser, and even after two years, I am a pet relocation newbie.
Number of Pets: 1
Pet Type: Dog
Pet Breed: Pug
My elderly parents are moving back to Minnesota from Florida. They are too old to drive so have booked a one way airline ticket. Here's my question: the airlines have policies about shipping Pugs due to breathing issues. My mother has an elderly pug she is trying to get back to Minnesota. We are considering various options and your organization has come to mind.
Does PetRelocation offer non-airline means of travel? Have you encountered this issue before?
Yes, we've assisted with various snub-nosed breed moves and would be happy to talk to you and your mother about your options.
We do work with ground transport agents in the US who transport pets in safe, pet-friendly vehicles. We're also accustomed to arranging flights for pugs and keeping the conditions as safe as possible by choosing a pet-friendly airline, selecting a travel crate that allows plenty of good airflow, and working with clients to make sure their pets are as well-prepared as they can be for their flight.
Thanks for your question, and we look forward to hearing from you!
Number of Pets: Two
Pet Type: Cats
From: Houston, TX
To: Jubail, Saudi Arabia
Is it possible to bring our cats to Saudi Arabia with us? The trip will more than likely be around 25 hours from beginning to end. Is it even safe for them?
To be honest I am on the fence. My option to ship them vs. give them away are equally difficult for my wife and I.
Your advice would be most appreciated.
Thanks for your inquiry -- we understand how stressful it can be to face an international pet move and hope to shed some light on your options.
First, it is possible to safely move pets to Saudi Arabia from the United States. We have done it many times and would be happy to talk to you about how it all works.
For your information, here's an overview of the pet import requirements for Saudi Arabia as well as a few pet move stories from previous Saudi globetrotters (here's more about a three-dog move to Jeddah and Bronte the cat's move to Thuwal). As you can see, it takes some time and preparation but it can be done smoothly when handled correctly.
If you'd like to find out more about our services and the associated costs, please fill out our free online quote form. You're also welcome to read over a few pet travel resources, including these frequently asked pet travel questions and common misconceptions about pet travel.
Again, we know it's overwhelming to consider such a long trip for your cats, but as you continue to learn more about pet travel hopefully you'll be able to decide what is right for you and your family. Talking to pet travel experts, discussing the issue with a trusted veterinarian and giving the decision some time can all help.
Please let us know how we can be of assistance as you go forward, and good luck with everything!
We love hearing updates from recent clients! Here's one from Chris, who just moved with his dogs Buster and Milo...
In the beginning of 2014 my family, including our two beloved King Charles cavaliers, were relocated to Shanghai, China from Connecticut.
Upon learning of this corporate transfer, one of my greatest anxieties surrounded the travel of my dogs. Beyond the amazing amount of paper work, I feared how the dogs would handle the very long journey and how the dogs would be cared for along the way.
PetRelocation provided us door-to-door service and all logistical paperwork and planning. They reassured me through every step in the process and I never doubted that all the logistics would be handled and the dogs would be safe, happy and well cared for during the journey.
At the suggestion of our agent, over a month before the travel date I got the dogs used to the travel crates they were to be shipped in. They moved from sleeping in the bed with us to sleeping in the crates at night. I also made a point to drive them around in my car in the crates. By the time they left I am pretty sure they enjoyed the crates, frequently sleeping in them during the day. I think this step helped a lot.
On the day they arrived in China, my expectations were to have two traumatized dogs, tails tucked between their legs, needing lots of love. Instead the pups arrived with tails wagging as though nothing had happened. I credit this to the amazing care they were given during the long journey.
I can't thank PetRelocation enough and only wish I worried slightly less about their relocation.
Number of Pets: 3
Pet Type: 1 Dog, 2 cats
Pet Breed: English Bulldog, 2 domestic short haired cats
From: Jakarta, Indonesia
To: Anchorage, Alaska, USA
We used your services to ship our bulldog and two cats to Jakarta, Indonesia (in May 2010) from Anchorage, Alaska. We were extremely pleased with the service you provided at that time.
I am considering returning to Anchorage with the pets in a few months while my husband completes his assignment. How difficult will it be to get our bulldog out of Indonesia and back to Alaska? Which airlines are willing to ship bulldogs?
It's great to hear from you again! We'd be happy to discuss your upcoming return to the United States with you.
The import requirements for the United States are a bit simpler than those for Indonesia, so you shouldn't have to worry about as much prep time and paperwork for your return. The US does require proof of an up to date rabies vaccine and an international health certificate.
As far as airlines, PetRelocation has a preferred list of carriers we use, and with a few more details one of our specialists will be able to outline a move plan for you. As you know, flying with bulldogs and other snub-nosed breeds requires some extra care and attention to detail, and the time of year can come into play.
We're happy to talk to you about your options, so feel free to give our office a call or fill out our free quote form whenever you're ready.
Thanks for your message, and we look forward to hearing from you soon!
Number of Pets: 1
Pet Type: Dog
Pet Breed: Rottweiler
From: Costa Rica
To: Orlando, FL
I am living in Orlando, FL, and I am interested in getting my dog shipped from Costa Rica to Orlando, FL. Do you provide services where my dog can be picked up and shipped to Orlando, or would I have to arrange transport to your location? Please let me know what my options are.
Yes, we typically provide door-to-door pet transport services, meaning we pick up pets from your residence (or wherever Point A may be), go through customs procedures, help arrange the flight and the paperwork involved, and then take them from the arrival airport to the new home. Sometimes pet owners choose to handle portions of this process on their own, while others are happy to delegate just about everything to a team of experts.
For reference, here are the pet import requirements for the United States. Your dog will need a vet health certificate and proof of an up to date rabies vaccine.
If you're interested in talking to us further about procedures and costs, please fill out our free quote form.
Thanks for contacting us, and we hope to hear from you soon!
Number of Pets: 2
Pet Type: Cats
Pet Breed: European Tabby
From: Barcelona, Spain
To: Charlotte, NC, USA
I will be moving back to the States soon (I'm an American living in Spain) and need to transport my cats to the States. They were born in Spain and have never been to the US. Most airlines only allow one pet per passenger in the cabin on international flights and I need to transport both of them.
If I transport them in the cargo area, will they die? I've been reading some terrible stories! What are my best options for transporting them? If they travel with me, will I be able to get them through customs, or will I need to have a representative in the first US airport that we land in? We'll have at least one layover to reach our destination (most likely in the US).
I don't mind paying for a transport service if it's not too costly... I just want them to reach the US safely with the least amount of emotional trauma possible.
Thanks in advance!
You have some great questions and we'd be happy to offer some advice. First, take a look at the pet import requirements for the United States. This is actually one of the easier countries to bring pets into, as you just need a vet health certificate and proof that the cats are up to date on their rabies vaccines. Some pet owners choose to handle customs clearance themselves while others hire an agent or a pet transport service to assist them.
Regarding pet travel in the cargo area, this is something our company frequently arranges and we've moved thousands of pets safely this way. Hearing about unfortunate incidents in the news regarding pet shipping is extremely disappointing, but it's important to remember that tragedies like this are nowhere near as common as ordinary, uneventful pet transports. These heartbreaking events are often preventable, and operating with expert knowledge is critical.
Not only does our team make use of vast experience and knowledge, we work with pet friendly airlines who have developed strong pet policies over the years. While there are no guarantees in life, we try to ensure that pet travel is undertaken in the safest way possible. Here's a post from our blog about minimizing the risks of pet travel that may help shed light on a few of your concerns.
You're welcome to give our office a call or fill out our free quote form if you're interested in further assistance. It's normal to feel nervous about moving your furry best friends, but remember that you do have choices and resources available to help plan the safest trip possible for them.
Hopefully this helps to get you started. We look forward to hearing from you, and wish you all the best!
Pet's Name: Hannah
To: South Africa
When I moved to South Africa, I knew the most difficult part of the move would be leaving behind my companion of six years, Hannah. I mean, how do you explain to a dog the concept of continents and that you'll see her again someday? Don't get me wrong, this dog is smart enough to eat half of a pizza off the counter and leave the other half for me, but I'm not sure she can grasp global geography. What a teary goodbye...
As we researched options for shipping our dog to our new home, my husband got in contact with PetRelocation and a move specialist, who helped answer our questions about the shipping process. Over our months of decision-making, we had an excellent customer service experience with PetRelocation. That, combined with their years of expertise and great reviews, put us at ease with choosing to use their services. We are so glad we did!!
Our move specialist, Mandy, was so friendly and helpful in helping get Hannah ready for her big journey. I'm not sure how many other pets Mandy was helping move at the same time, but she sure made us feel like we were her only clients.
I trusted that PetRelocation would get Hannah safely to us, but what I didn't expect was that she would ENJOY her trip so much! After 72 hours of traveling and seeing only strangers, our little girl was in great spirits and great condition.
Hannah has now traded chasing squirrels for chasing tortoises and funny, big bugs. She loves her new home. We are so grateful to finally have her with us!
We recommend PetRelocation without hesitation!
Number of Pets: 2
Pet Type: Cats
Pet Breed: Ragdoll
From: Seattle, WA
To: Hong Kong
I am planning to send my cats from Seattle to Hong Kong in Dec. I am now in Hong Kong, but I can be back in the States in Dec. Some of the airlines (like EVA) do not accept animals. However, I have looked up Delta, which has a "SHIP YOUR PET IN CARGO" service.
Does the owner have to drop the pets off and pick them up or it can be a different person? How much would it be? They both already have their rabies vaccines. What else I should do? Do you cover all those services? If so, how much would you charge for that?
Thanks for your questions. Traveling with pets internationally is a process with many moving parts, but with a good amount of planning and attention to detail it's possible to arrange all kinds of complicated relocations. Begin by taking a look at the pet import requirements for Hong Kong. You write that your cats have their rabies vaccines, but be aware that there are several steps you need to follow and you must do so in a particular order. "Start early" is the best advice we give to pet travelers!
Most of the pets we move fly in the cargo area of the plane on a separate flight from their owner. You need someone to check the pets in for their flight and then meet them on arrival and take them through customs, but it's not necessary to actually fly with them. If you hire us to assist you, we would have our agents take care of these tasks. We would also work to choose a pet friendly airline (one with established pet policies and a good safety record).
The cost of a pet moves depends on a few factors, but with a few more details we'll be able to give you an estimate. Please fill out our free quote form if you'd like to find out more about our services.
Thanks again for reaching out, and good luck with your upcoming move!
Number of Pets: Two
Pet Type: Dogs
Pet Breed: Cross Breeds
What forms do I need to complete to move my dogs to Spain?
Thanks for your question. Take a look at the pet import requirements for Spain. There you will find the health requirements as well as the corresponding documentation your dogs will need in order to travel to Spain. Your accredited veterinarian should be able to provide all of these documents. Documentation may also be required in order to export your dogs from Thailand. Check out this page for more information about the process of exporting pets from Thailand.
Relocating a pet internationally can seem confusing, and many people choose to hire a pet shipping service to help navigate the rules and requirements of countries and airlines. If you think you might like help moving your dogs to Spain, fill out our quote form for a free price estimate and to be in contact with a pet transport specialist. And if you have any more questions about pet travel, feel free to contact us.
Thanks again for your question and good luck with your move!
Number of Pets: 1
Pet Type: Dog
Pet Breed: Soft coated Wheaton/Golden retriever mix
Desperately trying to find a way my dog can ride in the cabin of a plane to relocate to Japan. She is 40 pounds so "too large" by all standards I can find but hoping someone can give me an alternative (service dog, therapy dog, specific airline?). We are too scared for her to fly under the plane in cargo.
This is a common question as many pet owners are not aware of the conditions within airplane cargo holds and are afraid of shipping their pets that way. A 40-pound dog is indeed too large to travel in-cabin on most (if not all) airlines and will have to ride as cargo.
Apart from very small pets, only trained and certified service or support dogs with legitimate documentation are sometimes allowed to accompany their owners in-cabin. If your dog is not a certified assistance dog and you are simply trying to find a way around following pet air travel regulations, you will not be allowed to fly your pet in-cabin. Falsely labeling a pet as a service animal is harmful to the validity of true service animals (and the reputation of owners) if the mislabeled dog misbehaves.
That being said, flying a pet as cargo is very safe and may in fact be more comfortable for your dog. Check out this post where we address questions about flying pets as cargo and another where we disprove myths about shipping pets as cargo. You'll learn that cargo holds are pressurized and climate-controlled, and aren't that different from the conditions in which human passengers fly in the cabin. Assuming you book with a pet-friendly airline (such as United) and that your dog's crate is airline-approved and appropriately-sized, your pet should ride safely and comfortably as cargo on his trip to Japan.
If you have any more questions about pet travel to Japan, be sure to contact us. Thanks for your question and good luck with your move!
Number of Pets: 1
Pet Type: Ferret
From: Copenhagen, Denmark
To: Portland, Oregon
I'm having a hard time trying to find what all needs to be done in order for me to bring my little guy back to the States with me, please help with any advice or tips you may have! For example, do I need to have him chipped?
Thanks a million!!!
You're right to notice that there doesn't seem to be a lot of information out there about moving ferrets (but plenty about cats and dogs). According to the USDA, the US Animal and Plant Health Inspection Service currently has no health requirements for the importation of ferrets.
That being said, it is probably best to play it safe and meet the US pet import requirements when bringing your ferret to Portland. These requirements are relatively simple, and all you'll need is proof of a current Rabies vaccination and an International Health Certificate issued by your vet within 10 days of travel. Additionally, we always recommend that owners have their pets microchipped before traveling.
You should be sure to contact your chosen airline directly to make sure they accept ferrets and to confirm whether your pet will be traveling in-cabin or as cargo. You will also need an airline-approved crate for your ferret to be sure that he will travel safely and comfortably.
Moving a pet (especially one that isn't a cat or dog) can be confusing, so if you think you'd like the assistance of a pet shipping specialist, fill out our free quote form. And if you have any more questions about pet transport, be sure to contact us. Thanks for your question and good luck with your move!
Number of Pets: 1
Pet Type: Dog
Pet Breed: Cocker Spaniel
From: Mumbai, India
To: California, US
I have a 2-year-old Cocker Spaniel. He is plumpy (he weighs about 27 kg) and he has a leg problem but can run and walk. I am shifting from Mumbai to the USA (California) and there is no one to take care of my dog here, so I was wanting to take him with me. I just want to know: what are the necessary documents, and do we need a letter from the mayor in that location? Please let me know as soon a possible.
Thanks for your question. Moving pets to the United States is generally pretty straightforward (here are the pet import requirements for the US), and in terms of your dog's leg issue, it will be up to your vet to decide whether or not he's fit to fly. It's always wise to speak to a vet about matters like this, and he or she will be the one to issue the health certificate required by the airline so it's especially important in this case.
Beyond that, India can be tricky when it comes to exporting pets, so you'll want to start researching the steps as soon as possible and possibly consider hiring professional help. We'd be happy to offer a quote for our services or you can check out IPATA.org for more pet shipping options.
Hopefully this helps you get started with your move, Ritika. Good luck with everything!
Number of Pets: 1
Pet Type: Dog
Pet Breed: Maltese
From: Virginia, USA
What are the requirements for moving our dog overseas?
Thanks for your question. Check out the pet import requirements for the Philippines to get an idea of what documentation is necessary in order to bring a dog into the Philippines. You'll notice that it's a relatively short list, and that all your dog will need is a microchip, a rabies vaccination with certificate, and a health certificate issued by your vet within 10 days of your dog's flight. The trickiest part about the Philippines' import requirements is the fact that you'll need to get these documents endorsed by the USDA. Check here to find the location of your local branch of the USDA.
In addition to meeting these national import requirements, your airline will likely require you to purchase an airline-approved travel crate for your dog if you don't already own one. This is to ensure your dog's comfort and safety on the long flight to the Philippines.
If you'd like to learn more about our door-to-door pet transport services, fill out our free quote form. And if you have any more questions about moving your dog, feel free to contact us. Good luck with your move!
Number of Pets: 1
Pet Type: Dog
Pet Breed: Boxer
To: Los Angeles
I have a 6-year-old Boxer and we are looking to fly him across country but will be returning in three months. Last time we did this we drove, but really are hoping not to! Do you have an airline you recommend using? Would you be concerned about a Boxer flying between November and February?
Pet air travel can seem daunting, but when properly planned, flying can actually prove simpler than a cross-country road trip. For domestic US flights, we usually recommend United Airlines. United has a program called PetSafe which employs specially-trained pet-handling professionals and policies which have been specifically designed to ensure the safety of pets flying as cargo.
Flying between November and February shouldn't be a problem, but your dog's breed makes air travel a bit more complicated. Because Boxers are a brachycephalic (short-snouted) breed, they are prone to respiratory problems and extra precautions should be taken to ensure their safety. For example, your dog will need a crate that is one size larger than what would normally be required by his size. Check out United's pet restrictions page for their policies, or for more general guidelines on pet travel safety, check out this post on how to minimize the risks of pet air travel.
If you'd like to learn about our door-to-door pet shipping services, fill our quote form for a free price estimate. Additionally, if you have any more questions about pet transport, feel free to contact us. Thanks for your questions and good luck with your trip!
Pet's Name: Wyatt
From: Detroit, Michigan, United States
To: Mexico City, Mexico
I had shipped my boy, Wyatt, to my parent's house in metro Detroit while we were preparing for our move from Brussels to Mexico City. We weren't able to ship him direct because we were planning an extended stay in the US.
I then searched for pet relocation companies on the Internet... I found many, called a few, and was so happy with my initial phone call with Jon that I stopped searching. He made me at ease with the process, as Wyatt is older, and really listened to my concerns. As this wasn't Wyatt's first rodeo, I knew what to ask, and was happy with the answers I received.
Jon and Daniel made Wyatt's move as smooth as possible. Daniel was so easy to work with, and kept me updated during Wyatt's entire trip.
Wyatt is now at home in Mexico City getting adjusted to his new life. I was extremely happy with the entire process and would definitely recommend PetRelocation's services to others and use them again in the future.
Thanks for taking care of my furry friend...
We know you have many questions about moving your pet. Please complete the fields below to receive your complimentary consultation with one of our PetRelocation specialists, as well as to obtain an estimate for your pet(s) relocation.