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Help Me Move My Pet

Dealing with the Stress of Dog Travel to Australia

Wednesday, October 29, 2014 by Pet Travel Questions

Name: Vicki
Number of Pets: 1
Pet Type: Dog
Pet Breed: Labrador Retriever
From: New York, NY, USA
To: Sydney, Australia

 

Dear PetRelocation.

Please can you help me? Unfortunately I have to leave New York and go back home to Sydney, Australia rather suddenly.  I anticipate I need to leave by mid January 2015, and I would like my dog to come, as well.

How do I do this safely, compassionately, and gently for her?

I am terrified at the thought of her being alone in quarantine for months on end, and the long flight, and care she may or may not receive on the flight, and other parts of the journey.

Please can you help? I look forward to your email.

Kindest Regards,

Vicki

 

Hi Vicki,

Thanks for your message, we’d be happy to help with some information and/or moving assistance.

First, if you’ve yet to do so, take a look at the official Australia government website. This will help you accurately figure out your timeline and import requirements based on your dog’s current status. Pet owners sometimes need to move ahead of their pets, and if this is the case for you, you would need to arrange for boarding or help from a friend in the United States to carry out all the necessary requirements. It’s not ideal, but it’s possible to accomplish.

We’ve helped pet owners arrange moves such as this, so if you’d like to find out more about our door-to-door services, please fill out our free quote form or give our office a call at 1-877-PET-MOVE. Remember that if all the steps are completed correctly in the US, your dog will just have a 10-day quarantine upon arrival in Australia.

As for the actual flight, we often use Qantas for pets traveling to Australia. This airline has pet-friendly practices in place, and if you take the proper steps to crate-train and hydrate your dog before departure, the trip will be long but not unreasonably stressful for her.

Finally, see below for a few customer stories from pets who have moved to Australia. Sometimes it helps to know that others have gone through the process safely!

Jack's Relocation to Australia

Pet Client Story: Bea and Mikey in Australia

The Long Journey from California to Sydney: We Did It!

 

Please let us know if we can be of further assistance, and good luck with everything!

Air Travel with a Persian Cat

Wednesday, October 22, 2014 by Pet Travel Questions

Name: Jennifer
Number of Pets: 1
Pet Type: Cat
Pet Breed: Persian Cat Mix
From: Singapore
To: Houston, TX, USA

Hi there,

I am planning to move to the States in a couple of months. I am thinking of taking my cat with me. What are the necessary steps to take? I understand that an International Health Certificate is needed, along with Vaccination Certificate.

Also, I am a bit worried about my cat flying such a long way. Is it safe and comfortable? I would appreciate your feedback soon. Thank you.

Regards,
Jennifer

 

Hi Jennifer,

Thanks for your inquiry. Moving pets to the United States requires fewer steps than going to some countries (Australia has a quarantine, for example, and the US does not). Here are the pet import requirements for the United States.

In addition to working with your vet to gather the required documents (as listed in the above link), you'll also need an airline-approved travel crate. Because your cat is a snub-nosed mix, you may want to choose a slightly larger crate than you think you need in order to allow for more air circulation and a more comfortable trip for your cat overall. It's also very important to choose a pet-friendly airline. Here is a little more information about traveling with a snub-nosed pet.

If you're interested in finding out more about our door-to-door services, feel free to contact us. If you'd like to handle the move on your own, we hope our blog and website can serve as helpful resources for you. Hopefully the stories you'll find on our blog will help to put your mind at ease regarding the safety of pet travel, and if you still have questions, we'd be happy to talk.

Good luck with everything, and thanks again for your question!
 

How to Find Help with a Pet Move

Monday, October 20, 2014 by Pet Travel Questions

Name: Ann
Number of Pets: 3
Pet Type: Dogs
Pet Breed: Yorkshire Terriers
From: New York, USA
To: Sydney, Australia

 

Dear PetRelocation,

Are there people who can walk me step-by-step through the process of exporting my pets?

Thanks,

Ann

 

Hi Ann,

There is plenty of information available online that may help you carry out your pet move, and if you're interested in hiring experts to assist, you can find either door-to-door services or agents to aid you with parts of the move.

We highly recommend going straight to the source as you start to plan your dog move to Australia: The Australia Government Department of Agriculture website outlines all steps and helps pet owners plan a schedule for vaccinations, vet visits, etc. based on their desired move date.

If you'd like to have a pet travel specialist talk you through these steps and manage parts of the move by making the quarantine and airline reservations and arranging transportation to and from the airport, you're welcome to contact us for more information about our services. If you want to explore other options, you can search for agents via IPATA.org.

Hopefully this answers your question and helps to get you started, Ann. Please let us know if we can help with anything, and good luck with your dogs' move!

Dog Travel to Canada

Friday, October 17, 2014 by Pet Travel Questions

Name: Tenille
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Purebred Pomeranian and American Bulldog
From: Queensland, Australia
To: Vancouver, Canada

 

Hello,

Will my dogs be placed in quarantine upon arrival from Australia? What are the import requirements I need to prepare for?

Thanks,

Tenille

 

Hi Tenille,

No, your dogs will not face a quarantine if you follow import procedures correctly. Please take a look at the pet import requirements for Canada for an idea of what to expect. As you'll see when you fill out the guidance form, you will have the choice of showing either a rabies vaccination certificate or a veterinary certificate upon arrival in Canada.

Note that Canada is not a rabies-free country, so your dogs should be vaccinated once you arrive (if they're not already). Canada does not require that pets be microchipped, but PetRelocation does recommend that traveling pets have microchips with up-to-date information.

Please let us know if you have any other questions about pet travel, and if you think you'd like to hire some assistance and want to know more about our door-to-door services, please fill out our free quote form.

Thanks for submitting a question to us, and good luck with everything!

Transporting Pets to Australia

Monday, September 29, 2014 by Pet Travel Questions

Name: Gurpreet
Number of Pets: 1
Pet Type: Dog
Pet Breed: Labrador
From: India
To: Australia

 

Dear PetRelocation,

Can you please explain whole process and expected amount. I know India is non approved country and process is little bit hard, but still we are willing to move our dog.

Thanks,

Gurpreet

 

Hi Gurpreet,

Thanks for your inquiry! Moving your dog to Australia will require several steps and will not be cheap, but that doesn't mean it's impossible.

To start, you'll want to research an approved country that makes sense for you to move to, as your dog will need to go there as an intermediate step. The best source for you to rely on is the Australia Government Department of Agriculture website, which provides an overview of the approved countries as well as the timeline and vaccinations required. Here is where the site specifically discusses how to move to Australia from a non-approved country.

Essentially, you don't need to remain in the Category 3 (intermediary) country for the whole pre-export process, but you do need to have all vaccinations, exams and tests done there and your dog must be exported directly from there.

It depends on where you end up going, but generally speaking international moves cost at least $2,500 USD and maybe significantly more (your dog's weight/size is also a factor, as this affects the airline cargo fee). Note that, due to an increase in quarantine costs, moving pets to Australia has become significantly more expensive recently. You can find out more about the quarantine costs, etc., here.

We'd be happy to discuss our door-to-door services with you if you're interested in hearing about them, and if you'd like to find an agent on your own who may be able to help, we recommend searching through IPATA.org.

Hopefully this helps to shed some light on the steps required! Please let us know if you have more questions or if you think we can help in any way.

Good luck!

Traveling Internationally with Service Dogs

Wednesday, September 24, 2014 by Pet Travel Questions

We recently received a question via email asking how to bring a service dog to Australia, and thought it would be a good opportunity to go over a few basic rules and best practices for traveling internationally with an assistance animal.

  • Traveling with service dogs means following different airline procedures for the most part, as airlines often allow pets in the cabin in these instances. Here are the instructions for traveling with a service animal via United and via Lufthansa, for example.
  • Here is an overview of the rules for service dogs for Australia; owners must fill out an application to be approved before they can complete the import steps. Usually pets entering Australia must undergo a 10-day quarantine in an approved quarantine facility, but service dogs can fulfill the quarantine at home with their owners.
  • Be prepared to show official paperwork proving your support animal is legitimate (this will likely be a letter from your medical doctor or mental health professional).
  • Typically service animals need to fit on the floor in front of the passenger chair (and can't sit on the seat), and they travel free of charge.
  • Space can be limited in the cabin, so contact the airline well in advance to tell them you'll be traveling with a service animal.
  • Even though airlines probably won't require that service animals adhere to usual animal rules (traveling in the cargo area, etc.), countries still will. Find out what vaccinations and paperwork will be required for import and allow a few weeks to prepare.
  • Note that carriage can be denied if an animal is loud or acting in a way that disturbs other passengers -- properly trained service animals shouldn't be a problem, but people who bring a noisy Chihuahua along as an emotional support animal may not be accepted to fly.
  • In addition to verifying country import rules, whenever you're planning to travel by air with a service animal it's a good idea to contact the airline directly to find out about the procedures (information isn't always available online and it can sometimes change).

service dog

Photo Credit: www.servicedogproducts.com

 

Need some help? Please contact us to speak to a Specialist!

Pet Travel News from Around the World

Friday, September 12, 2014 by Caitlin Moore

Explore the Heathrow Animal Reception Centre (HARC).

Underwater pictures of cute puppies.

Again, luxury dog travel.

Pet Move of the Month: Gordon the horse moves across the United States.

Check out the latest issue of Family Dog magazine. (They profile PetRelocation!)

Despite protests from pet owners, Eurostar still does not allow pets on board.

RIP Zeus, who was the world's tallest dog.

Read about two cute Chihuahuas who moved from California to Australia!

 

darcy

Have a good weekend!

Incredible Experiences: "The Long Journey from CA to Sydney -- We Did It!!!"

Monday, September 8, 2014 by PetRelocation.com Customer

Name: Hilary
Pets' Names: Kitty and Kara
From: Palm Springs, CA, USA
To: Sydney, Australia
 

Thank goodness for PetRelocation and in particular my kind assistant there, Anna Wasim.

The Australian regulations for importing animals are very complicated and, if not fully complied with, instead of ten days quarantine it becomes six months. I was terribly worried about my two little Chihuahuas, litter sisters who have never been separated. Amongst the awful regulations was one that insisted they travel in separate crates! So unnecessary and cruel. But we did it all.

Thanks to Anna's timeline, and her constant contact with my vet, we complied fully with all the regulations and the almost endless expensive shots. Our ten days in a quarantine kennel (which looked like Colditz) ended on Sunday and we were reunited! (See the pics below!!)

The Chihuahuas are enjoying their new lives in Sydney, although they are somewhat startled by the noisy birds.

Anna did an amazing job for us and I would urge anybody thinking of transporting their beloved pets anywhere to use PetRelocation, it's worth every cent!




Relocating Pets: Moving Cats to the United States

Thursday, September 4, 2014 by Pet Travel Questions

Name: Iain
Number of Pets: 1
Pet Type: Cat
Pet Breed: Maine Coon
From: Australia
To: Michigan, USA

 

Hi,

We will be moving to Michigan for 3 years and I would like to confirm the requirements for moving our cat. If I read the info correctly we will not need a rabies vaccination prior to moving as we are a rabies free country but may need one upon arrival, please could you confirm as it is hard to find state requirements and anything else we will require?

Thanks,
Iain
 

Hi Iain,

Thanks for the question! The pet import requirements for the United States are less strict than those for many other countries, and you'll also need to meet the airline requirements (usually that means a vet health certificate stating your cat is healthy and fit to fly).

If you'd like to be thorough (which is always a good idea when it comes to pet travel), we recommend contacting a licensed veterinarian in Michigan to find out what the state laws are, as states vary from one to the other regarding rabies laws for cats.

When you return to Australia, your cat will need updated rabies vaccines and must meet a few other requirements (even though you started out there). There is also a 10-day quarantine on arrival. Here is an official link describing the pet import requirements for Australia.

If your cat is new to traveling, it may be helpful to read over these crate-training tips for cats. If you're interested in hiring some assistance for this move, you can fill out our free quote form to find out more about our services.

Thanks again for reaching out, and good luck with your move!

Hong Kong Pet Travel (and Living There with Pets)

Wednesday, September 3, 2014 by Pet Travel Questions

Name: Sarah
Number of Pets: 1
Pet Type: Dog
Pet Breed: Cocker Spaniel
From: Brisbane, Australia
To: Hong Kong

 

Hi There,

My husband and I are looking to relocate to Hong Kong with our dog for 2 years. I have a few questions I was hoping you could help with:

  • What do we need to consider in moving our dog to Hong Kong?
  • Are there good vets, off lead areas and kennels in Hong Kong?
  • Is Hong Kong a good place for dogs?
  • What are the requirements in bringing our dog back into Australia?


Thank you so much for your help, hope these questions don't seem silly.
-Sarah

 

Hi Sarah,

Nope, these questions aren't silly at all! We'd be happy to help you with some information.

First, take a look at the pet import requirements for Hong Kong. Australia is a "Group One" country, so you'll be following these guidelines in particular. In terms of flying in general, here are a few basic pet travel tips that will help you plan a safe and smooth trip.

As far as life in Hong Kong with pets, based on the news stories we've been reading it sounds like things are getting more pet-friendly than they used to be. Here is an article about a bus that brings dogs to various dog parks in Hong Kong, for example.

Actually a couple of our team members visited Hong Kong a few years ago -- read about a fun place called Pet World as well as what it's like to have a dog to Hong Kong. We advise all of our clients to do some online research before they move internationally -- expat websites are often helpful -- and if you end up working with us, we'd be happy to offer guidance as you settle in.

To return to Australia, you'd be following the guidelines found on the official Australia Government website. Please note that Australia requires a 10-day quarantine for arriving and returning pets, and they have recently raised the quarantine fees (so take this into account when budgeting for this move).

As you can see, moving a pet internationally requires significant time and resources, but it can be done safely. If you think you'd like some help and want to find out more about our door-to-door services, please fill out our free quote form or give our office a call.

Hope this information helps to get you started! Let us know if we can be of further assistance, and good luck with everything.

 


 

Is Bird Travel to Australia a Possibility?

Thursday, August 14, 2014 by Pet Travel Questions

Name: Stefan
Number of Pets: 1
Pet Type: Parrot
Pet Breed: Rose-Breasted Cockatoo
From: Germany
To: Papua New Guinea / Australia

Is it possible to take my pet cockatoo with me to Papua New Guinea? It has CITES papers and came with me from Australia three years ago to Germany. This was all done legally, but I believe I cannot legally bring her back to Australia.

Or, if you know a way to ship my bird to Australia that would be the best option (otherwise the closest to the Australian border that I could take her), please let me know.

Looking forward to your answer.

Regards,
Stefan
 

Hi Stefan,

Thanks for reaching out to us. Bird travel is tricky no matter where you're going, and unfortunately it is particularly restrictive in this part of the world.

We recommend contacting the Papua New Guinea Department of Agriculture if you've yet to do so to find out for sure what they stipulate regarding bird imports, but honestly it sounds unlikely that you'll be able to travel here with your bird. Australia makes it clear on their official site that only some species of birds are allowed to be brought in and they must come straight from New Zealand. Birds are not permitted as imports into New Zealand at this time.

Sorry we can't deliver better news to you, Stefan. Please check the CITES website if you have further questions about where your bird might be permitted, and in general you can contact the Department of Agriculture for the relevant country you're interested in finding out more about.

Thanks again for contacting us, and if you have any pet travel questions in the future or ever need assistance with a move, you're welcome to give us a call or fill out our free online quote form. Good luck with everything!

 

Incredible Experiences: Milo, Toby and Ishka's Move to Australia

Tuesday, July 29, 2014 by PetRelocation.com Customer

We recently helped three pretty cool dogs -- Milo, Toby and Ishka -- move from Texas to Australia. They just finished the process, quarantine and all, and sent us an email update telling us about their happy reunion!

We are grateful for finding PetRelocation. Knowing they are based in Austin helped, as we were needing help relocating our three fur kids from Texas, USA to NSW, Australia.

Knowing they were on the ground and able to do all the leg work we could not do, plus their knowledge and access to information and services we did not have, was such a big help and a huge relief for us as we had to move quickly and could not stay with our fur kids during their required time in the USA before they moved.

They were great with contacting our vet, kennels and other organizations required to make the move smoothly and their customer service to us and the services involved have been above and beyond.

The time we were separated from our babies felt like a lifetime but thanks to PetRelocation we now have all three of them home with us where they belong! 

Thank you :) 

The Phillips Family

 

milo, toby & ishka

Toby, Ishka and Milo

Dog Travel from Australia to Canada

Wednesday, July 16, 2014 by Pet Travel Questions

Name: Keiran
Number of Pets: 1
Pet Type: Dog
Pet Breed: American Blue Staffy
From: Sydney, Australia
To: Banff, Alberta

Hey there,

I'm moving from Sydney, Australia to Banff, Alberta on the 15th of October 2014. I would love to take my American Blue Staffy over to live with me. I was just wondering what I need to do to get him over there and also would like to know how much it will cost?

Any help would be appreciated.

Kind Regards,
Keiran
 

Hi Keiran,

Sure, we'd be happy to offer some information.

First, take a look at the pet import requirements for Canada. Via the official government website, you'll see that you'll need a rabies vaccination certificate or a vet health certificate. Be sure to look over these details carefully to avoid any problems or delays.

In terms of additional pet travel information and tips, you're welcome to take a look at our blog. We recommend choosing a pet-friendly airline and finding out what their particular requirements are, helping your dog to be well-acclimated to his travel crate, and discussing any health-related questions with your vet.

One further thing to note: some airlines (including Air Canada) require that American Staffordshire Terriers and other "strong breeds" travel in reinforced crates, so you'll want to double check with the airline you're planning to use to find out if they impose this rule.

Hopefully this helps to get you started! If you'd like to find out more about our door-to-door services, please fill out our free quote form. Generally our international moves begin at around $2500 USD, but with more details will be able to give you a more precise estimate.

Thanks for reaching out, and good luck!

Cat Travel to Australia from Non-Approved Countries

Tuesday, July 15, 2014 by Pet Travel Questions

Name: Kariem
Number of Pets: 1
Pet Type: Cat
Pet Breed: Persian
From: Saudi Arabia
To: Australia

 

Hi PetRelocation,

I am in Saudi Arabia and planning to bring my cat to Bahrain. Could you offer some guidance about how to export her to Australia?

Thanks,

Kariem

 

Hi Kariem,

This is a good question, as Australia is a rabies-free country and moving pets here requires following particular processes very carefully.

It sounds like you know that cats can't move directly to Australia from Saudi Arabia -- here is more information about moving from a non-approved country. If you choose Bahrain as your country of departure, you'll need to follow the rules as outlined and complete all rabies vaccines, examinations, etc. in Bahrain.

The official Australia Government website also offers detailed instructions and a planning tool that will help you arrange the steps punctually and correctly. There have been a few recent rule changes regarding pet imports to Australia, and we've been hearing reports that some people have been encountering delays and extra fees due to not following procedures carefully enough.

Other than that, we can offer a few basic pet travel tips: choose a pet-friendly airline, help your cat to become acclimated to her crate, make sure she's well-hydrated before, during and after flight, and consider hiring professional assistance if you're unsure of anything.

If you'd like to find out more about our services, please fill out our free quote form.

Thanks for the question, and good luck with your move!

Preparing Pets to Relocate to Australia

Monday, July 7, 2014 by Pet Travel Questions

Name: Tyler
Number of Pets: 2
Pet Type: Dog
Pet Breed: Labrador, Shar-pei
From: United States
To: Australia

 

Dear PetRelocation,

My wife and I are planning on moving to Australia this fall and want to take our two dogs with us on the trip. We recently lived in Korea for a year with the two dogs (the dogs are from USA originally) so they have had the rabies blood work (summer 2013), microchip, and all of that good stuff. Are we going to have any major problems moving them to Australia with us?

Thanks,

Tyler

 

Hi Tyler,

Thanks for your question. Moving pets to Australia is a process that takes several weeks and it requires carrying out a series of steps very carefully. It sounds like you may be in good shape (especially because your dogs are used to traveling in general), but you'll want to visit the official Australia Government website and use the information and planning tools they provide to make sure everything is in order to meet your desired departure date. Take a look here.

Also, in case you weren't aware, Australia recently increased the costs associated with importing pets. Here is more information about the new price structure.

Aside from that we can offer the standard advice: choose a pet-friendly airline, make sure you have the correctly-sized travel crates (and if they've been in storage make sure they are still in good shape), and help your pets to be as healthy and hydrated as possible before the trip. If you think you'd like to hire some assistance, you're welcome to contact us for a free quote for our door-to-door services.

Hope this helps, Tyler. Let us know if you have further questions, and good luck!

Questions About Rabbit Travel

Tuesday, June 24, 2014 by Pet Travel Questions

Name: Aaron
Number of Pets: 1
Pet Type: Rabbit
Pet Breed: Mini lop
From: Sydney, Australia
To: Manhattan, NY, USA

 

Hi PetRelocation,

Have you guys moved a rabbit across the world before? Is it difficult, or would it be too hard on the pet?

Thanks,

Aaron

 

Hi Aaron,

Great question. Yes, we have safely moved rabbits internationally (in fact this is Walter, who we recently helped relocate from Hong Kong to Los Angeles). And yes, it is a delicate process that you'll want to consider carefully.

Rabbits are often very sensitive to the stress of travel, so when moving them it's important to keep them well-hydrated before and after and to ensure they have a travel crate that allows plenty of good airflow. They should also only fly with a pet-friendly airline and be well taken care of when boarding and leaving the plane.

If you'd like to talk to one of our specialists about what the process entails, please contact us. It's also a good idea to talk to your vet about any concerns you may have.

Hope this helps a little, Aaron. Let us know if we can be of further assistance, and good luck with everything!

 

rabbit

Dog Travel Quarantine Questions

Monday, June 23, 2014 by Pet Travel Questions

Name: Michael
Number of Pets: 1
Pet Type: Dog
Pet Breed: Siberian Husky puppy
From: Missouri
To: Upstate New York

 

Dear PetRelocation,

Does a dog have to be quarantined if we're going from Missouri to New York?

Thanks,

Michael

 

Hi Michael,

No, there is no quarantine necessary for a dog traveling within the United States (or to the United States from another country, for that matter). Some countries, like Australia, do require a quarantine. If you ever have questions about which countries do and which countries don't, you can check our country specific information page, the USDA animal export regulations, or the Ministry of Agriculture for the country in question.

In the meantime, here is some information that may come in handy for you:

 

Hope this helps! Please contact us if you think you'd like some help arranging your move. Good luck.
 

Pet Travel to Australia from Canada

Tuesday, June 17, 2014 by Pet Travel Questions

Name: Angela
Number of Pets: 1
Pet Type: Dog
Pet Breed: Labradoodle
From: Canada
To: Sydney, Australia

Dear PetRelocation,

What are the rules for bringing dogs to Australia, and how old would the dog need to be before he/she can be imported to Sydney from Canada?

Thanks,

Angela

 

Hi Angela,

Thank you for the question. Moving pets to Australia is a process that takes several months (at least 190 days to be exact), and you will want to research the rules very carefully to make sure you're adequately prepared. For your reference, here are the pet import requirements for Australia.

Be aware that there is a 10-day quarantine for pets arriving into Australia, and the costs associated with with the process have recently increased. You can find out more about these governmental decisions here, and to help plan your trip, we recommend using the drop-down tool on the official Australia Department of Agriculture website.

In terms of age, your dog must be old enough to receive the rabies vaccines necessary at the beginning of the process, and from there he/she will be ready to travel internationally when it's time (in general, we recommend that dogs be at least 16 weeks old before undertaking a serious trip).

If you think you'd like some assistance with your pet move (we've helped many dogs move to Australia, including Kobe and Chicharito), please contact us for more details about our door-to-door services or fill out our free quote form.

Thanks again for reaching out, and good luck with everything!