Help Me Move My Pet

Pet Travel Question: Importing Dogs to the Netherlands

Tuesday, May 29, 2012 by Pet Travel Questions

Name: Hermien
Number of Pets: 1
Pet Type: Dog
Pet Breed: Cocker Spaniel
From: Baku, Azerdbaijan
To: Amsterdam, the Netherlands



I have a question -- can you tell me what kind of papers I will need to transport my dog from Baku to Amsterdam?



Hello Hermien,

Thanks for contacting us with your question. Here are the pet import requirements for the Netherlands. You'll need to visit your vet and secure a few documents, including an International Health Certificate, and we also recommend that you fly with a pet-friendly airline and work to make sure your dog is well-accustomed to the travel crate.

Please don't hesitate to contact us if you have any more questions about your pet relocation. Good luck!

Relocating Pets From The US to Canada: How to Drive Across The Border With a Pet

Thursday, May 24, 2012 by Caitlin Moore


There's more to it than just packing the car and hitting the road. Lots of people travel with pets and lately we've received several questions about a particular pet travel issue --  how to cross the Canada/US border by car. We've offered advice to a few travelers and thought we'd share the facts as we know them.

Here's what you need to have and to know to cross the Canada border with a pet:

-An original Rabies vaccine certificate.

-An International Health Certificate obtained within 10 days of departure.

-Travelers will need to call their local USDA to see about getting the health certificate endorsed. Note that USDA offices in different places may have different preferences; here in Austin they recommend having the International Health Certificate endorsed, for example, but in other places they may not follow the same procedure.

-Be aware that every border experience can be a little different. It's frustrating but true that some agents may be strict and some may let you cross with very few questions, so it's best to be well-prepared just in case.

-Finally, follow the standard tips for transporting pets by car to make sure the trip goes smoothly all around. This means packing extra supplies, bringing plenty of water, and keeping your pet securely buckled up so as not to be a distraction to the driver.


Please contact PetRelocation.com with any more questions about driving pets to Canada. We're happy to help!


Photo by meddygarnet via Flickr


Nearly Half of Pet Owners Will Travel with Pets This Summer, Third Annual Summer Pet Travel Survey Finds

Tuesday, May 22, 2012 by Rachel Farris

AUSTIN, Texas, May 22, 2012 /PRNewswire/ -- PetRelocation.com, an international pet travel and pet transportation service provider, has announced the results of its third annual Summer Pet Travel Survey. For 2012, travel trends have fluctuated, but overall the popularity of pet travel is holding steady and consumer demands are more specific than ever.

Nearly Half of Pet Owners Will Travel This Summer
Forty seven percent of respondents said they planned to travel with their pets within the next three months, and another 40 percent plan to travel within the next year.

Dogs Rule (Even More)
Though about a quarter of the people said they travel with their cats, a commanding 85 percent will bring their dogs along when they hit the road in 2012. In 2011, 58 percent said they traveled with dogs and 22 percent with cats.

Pet Owners Want More Pet-Friendly Hotels
When it comes to prohibitive factors, 40 percent said there aren't enough pet-friendly hotels to choose from. Hotel fees and an inadequate amount of pet-friendly airlines were also singled out as the most difficult parts of pet travel (each of these was cited by 17 percent of people). About 12 percent of respondents said they found airline pet fees to be too high, down significantly from 18 percent last year and 38 percent in 2010.

Safety Tops the List
For the third year in a row, safety was cited as the number one priority for pet travelers, with 60 percent of respondents saying it is their top concern when making travel plans. Convenience came in second place at 25 percent, and pricing was stated as the number one concern for 15 percent of people.

Pets as Deciding Factors
An overwhelming 90 percent of people said they would change their travel plans to better accommodate their pets, and more than half (57 percent) would choose a hotel based on its pet-friendly features.

The full results of the 2012 Pet Travel Survey can be found here.

About PetRelocation.com
PetRelocation.com offers door-to-door pet travel services using pet-friendly airlines for domestic and international pet moves.  Founded in 2004 in Austin, Texas, PetRelocation.com safely moves hundreds of household pets worldwide each year. For more information, please visit http://www.PetRelocation.com.

Contact: Caitlin Moore, Media Coordinator | 512-362-6129 | caitlin@petrelocation.com

Pet Travel Question: Dog Transport to the UK

Monday, May 21, 2012 by Pet Travel Center Questions

Name: Alina
From: Dar es Salaam, Tanzania
To: Edinburgh, Scotland, UK
Pet: Shandy, Maltese/Bichon, 3 years old

What documents do I need to relocate with my dog, and is there any quarantine involved? I understand that from 1st January 2012 there is no quarantine for EU countries.
Hello Alina,
Thanks for contacting us!  You're right, beginning last January, the pet import rules for the UK were relaxed to meet regular EU standards. Take a look at the new rules and please contact us if you have any more questions about transporting your dog to the United Kingdom.
Good luck with everything!


Pet Travel Question: Importing Dogs and Cats to Canada

Monday, June 4, 2012 by Pet Travel Questions


Name: Shereen
Number of Pets: 3
Pet Type: 2 dogs and 1 cat
Pet Breed: Dachshunds, Siamese
From: Johannesburg, South Africa
To: Toronto, Canada


We would like to know what the requirements are to take our pets with us to Toronto, as my husband is being transferred by his company. We need to know the costs involved, the period of quarantine, how they will be transported etc.

Warm regards,


Hello Shereen,

Thank you for contacting us, we hope we can help! These are the pet import requirements for Canada. There will not be a quarantine if you follow these rules.

When traveling internationally it's especially important to choose a pet-friendly airline with established pet safety policies in place. Take a look at our site for more info about travel crates, also, and if you'd like a quote for our door-to-door services, you can fill out our free form and a Pet Relocation Specialist will get back to you with more information.

Please contact us if you have more questions, and good luck with everything!


Pet Move Customer Story: Bronte's Move to Saudi Arabia

Monday, May 21, 2012 by PetRelocation.com Customer

Name: Belinda
Pet's Name: Bronte
From: Colorado Springs, CO
To: Thuwal, Saudi Arabia

When you move to Saudi Arabia from Colorado, everyone assumes you'll be putting your furry friends on Craigslist, but I knew when I took a new job overseas that I would be bringing Emily Bronte, my Siamese/Himalayan rescue cat, to the desert with me. What I didn't know was how.

I read tons of accounts on the internet about how people manage (successfully and not so successfully) to bring cats on planes with them for transatlantic flights. At the beginning, this was my plan, but I soon realized that getting my cat on the plane and keeping her from meowing for hours was the least of my worries. There were health certificates, import permits, international offices with phones that aren't monitored, and conflicting information coming from all directions about how, exactly, one gets an American cat into Saudi Arabia.

Needless to say, I also had a few other things to do--such as tying up the loose ends of my entire life, packing, and saying goodbye to friends, family, coworkers, and over 20 years of memories. I had neither the time nor the experience necessary to handle Bronte's move on my own.

Initially, I hired a local pet relocation company that quoted me a remarkably low fee and quickly proved that, at least in this case, I stood to get exactly what I paid for. These people had no idea what they were doing, and I was NOT going to leave them in charge of my 8-pound kitty in the hopes that they could get her successfully to her new home. After just one week of "planning" the trip with this company, I fired them.

That's when I found PetRelocation.com. Jon Bartosh was my first point of contact, but Abbey Seidensticker was my (and Bronte's) main guardian angel throughout the process. Even though Abbey is based in Texas, the company's network of pet relocation agents is so extensive that I knew I was leaving Bronte in good hands. This was not their first import to Saudi Arabia, and the experience and confidence that Jon and Abbey offered absolutely made the choice for me.

I left the country about a month before Bronte, and from there Abbey took care of absolutely all of the details. She coordinated with my vet, where Bronte was boarding, made arrangements with the CO USDA, made sure the Saudi Import permit was issued properly through the Department of Agriculture in KSA, and did a lot of general hand-holding for me--because I was really anxious about the whole process. When it was time to travel, Abbey arranged transportation to the airport, and food, water, and monitoring during the trip. She also did an amazing job of making sure I knew how to track Bronte's travel and verify her safe arrival at each destination. I even received a photo of Bronte just before she left the Denver airport.

Just this Thursday, Bronte arrived in Saudi Arabia. She had a direct flight from Denver to Frankfurt where she spend the night in the Lufthansa pet facility at the airport and was able to stretch, eat, use the litter box--all the things cats need to do. It was so nice to know that she was getting a break between two rather long flights. The second travel day brought her straight into Jeddah where I met her at the airport. We're now happily reunited in our new home!

I should note that PetRelocation.com does offer a door-to-door service, so I could have foregone the trip to the airport altogether, but I opted to do this bit myself, with the help of another agent who we worked with here in Saudi Arabia.

I couldn't possibly be more satisfied with PetRelocation.com. At a very stressful time in my life, they helped to manage what could have been the most stressful part of all. I will certainly use their services again when Bronte and I return to the US someday.



Quick Tips for Safe Summer Pet Shipping

Thursday, May 17, 2012 by Caitlin Moore


If summer pet travel lies ahead, it's a good idea to start preparing by reviewing summer airline embargoes and basic rules for hydration and safety. We have lots of great info on our blog, but here's a quick list that will help to get you into safe summer pet shipping mode!

-Choose a pet-friendly airline that values pets' well-being, and be sure to research all restrictions, embargoes and requirements before you make a reservation.

-Make sure your pet's travel crate is large enough, and don't be afraid to err on the side of caution in terms of size. The bigger the crate, the more air ventilation can occur and the cooler your pet will stay.

-Prepare your pets for a smooth ride by keeping them in good shape and acclimating them to their crate in the months before travel. Fit pets that don't fear their crate will be more relaxed and are less likely to experience shallow breathing and stress.

-If your pet has particularly long or thick hair, consider visiting a groomer who can remove some of the undercoat. Shaving isn't necessarily for the best, as pet hair can provide important insulation and cooling effects.

-Provide your pets with the water they need, and if your journey will be a long one that includes car rides and/or plane rides, bring ice or freeze water in a water dish the night before.


Please contact PetRelocation.com if you have any more questions about safe pet transportation during the summer months or any other time of the year. Stay cool, pet travelers!


Pet Transport Question: Importing Cats to the United States

Thursday, May 17, 2012 by Pet Travel Questions

Name: S.
Number of Pets: 1
Pet Type: Cat
From: New Zealand
To: Vermont, USA


Hi, I am wondering what the process is for relocating with our cat from New Zealand to Vermont, USA? What is the travel like for our much loved Ollie? Costs? Shots? Etc.




Thanks for reaching out to us with your question! Here are the pet import requirements for the United States. As you can see, Ollie will need to visit the vet and be up-to-date on shots, etc. We also recommend flying with a pet-friendly airline and working to get him accustomed to his travel crate as well as you can.

Please contact us if you'd like to speak to a relocation specialist in more detail. We'd be happy to help!

Summer Pet Travel Update: Delta Cargo Summer Live Animal Program for 2012

Wednesday, May 9, 2012 by Caitlin Moore


As temperatures rise, it's typical for airlines to adjust their pet travel policies. We've updated you about a few summer embargoes thus far from British Airways and United, and Delta has just announced a detailed summer pet program, as well.

Here's what they have to say:

"At Delta Cargo we take great pride in safely transporting live animals throughout the world.  We don’t just ship dogs and cats; we transport everything from hamsters to snakes to chinchillas.  We realize pets are considered family members and it is important for us to provide the same level of care and respect for them as we do their owners."

Beginning May 14, Delta Cargo will launch its 2012 Summer Live Animal Program, which entails allowing them to accept animals for transport even when temperatures exceed 85F/29C. At participating hubs, one or more air conditioned vehicles will be available to bring pets to and from the airplanes in support of their safety.

There are a few exceptions:

-If the station does not have air conditioned vehicles, animals cannot be transported if the temperature exceeds 85 degrees Fahrenheit.

-Regardless of whether or not a hub is part of the Summer Program, snub-nosed dogs and cats will not be transported if the the temperature is greater than 75 degrees Fahrenheit.

Check out the list below to find out which airports are participating in the program, and remember that things can always change, so be sure to check with the airline/airport ahead of time if you'll be traveling with your pet this summer.

As always, don't hesitate to contact PetRelocation.com if you have any pet travel questions.



Delta Cargo 2012 Summer Live Animal Program

Pet Travel Question: Handling Pet Transportation Yourself

Tuesday, May 8, 2012 by Pet Travel Questions

Name: Camilla
Number of Pets: 1
Pet Type: Dog
Pet Breed: Mix Breed
From: Oslo
To: London

How can I arrange my dog's travel myself, which airline should I use, and how expensive is it?




Hi Camilla,

Thanks for your question! It's definitely understandable that you're researching your options and working on planning your pet move yourself, as pet travel can certainly be expensive no matter how you go about it. First, here are the pet import requirements for the UK (they've recently been relaxed so that's good news). Choosing a pet-friendly airline is very important, and we often fly with British Airways when we go to London. 

Additionally, on our blog we've offered some advice that may help you: how to control the costs of a pet move and pet travel lessons from a DIY pet move. Hopefully these will help to get you started. Please contact us if you have any more questions, and good luck with everything!


Friday Pet News Link Round-Up: Top Pet-Friendly Vacations & More

Friday, May 4, 2012 by Caitlin Moore


We've made it to another Friday! If your week was too busy to let you keep up with all the pet news, here are some links to the top stories. Enjoy...

Travel + Leisure names its Top Pet-Friendly Vacation Destinations. Spoiler alert: Denver does pretty well.

Check out these photos of Afghan rescue dogs, nicknamed 'battle buddies,' who are being brought to the United States.

Here's a slideshow of books "authored by" celebrity pets.

The Aggressive Breed debate never seems to end. A Maryland court examines Pit Bulls and finds them to be 'inherently dangerous.'

Sometimes it's possible to handle a pet move yourself, but most people think it's worth it to seek out a little help. Top Reasons Pet Owners Hire Pet Transport Services.

Did you meet Marshmallow, our Pet Move of the Month?



Seeking Help With A Pet Move: Top Reasons to Choose Pet Transport Services

Wednesday, May 2, 2012 by Caitlin Moore


The beginning of a pet move can be pretty confusing and there are many things to consider, including your pet's safety, the legwork (and paperwork) involved, and how much it's all going to cost.

Some people choose to handle their moves on their own (and we're happy to offer tips for how to keep pet moves affordable, etc.), but ultimately many pet owners realize they'd rather have someone else handle everything. Whether due to stress, time, or basic logistics, hiring professional pet transportation services will bring some relief to the situation.

Here are a few reasons that many pet owners, including our own PetRelocation.com customers, choose to seek assistance with their moves.

Conflicting Information

"We had no idea how to go about organizing the move ourselves, and for a dog we loved so much, we felt secure in paying someone to do things correctly." -Michelle, who moved her dog Chunk to Australia

Thanks to the internet this has become a very DIY world, but that doesn't mean it's easy to pull off something like a pet move. Unfortunately it's the case that many government websites don't keep up-to-date information regarding animal imports, and a lot of the advice you'll find out there is just plain wrong. When your pet's safety is at stake, it's better to trust the experts who do this every day.


"The list of things to do before a move is a long one. Having assistance with Cole took a huge burden away from us and allowed us to spend more time on preparing ourselves and getting our travel arrangements in order." -Mike, who moved from California to Brazil

Whether moving for work or for pleasure, the effort of relocating all your belongings, organizing the details and trying to make a home in a new place can call for huge time demands. Adding another set of concerns just isn't possible for some travelers, so that's why they call pet relocation companies like us.


Special Conditions

"Large dogs present more difficult travel scenarios, so getting assistance was very important for us.The overall safety and well-being of our pet outweighed our ability to handle the move on our own." - Mike, Cole's owner

Flying with an older pet, an especially large one, a snub-nosed breed or an exotic animal can all present special challenges. Again, the rules can be confusing and the internet can be a jumble of misinformation, so passing the reins to a relocation specialist who knows how things work is often the best choice for many pet owners.

Military Moves/PCS

"I had enough stress just trying to get me, my daughters and my house ready all while worrying about my husband, who was still gone (overseas in the military). Once I decided to hire Pet Relocation.com it was like a huge stress filled ball was lifted off me." -Tarnna, featured as our most recent Pet Move of the Month, moved from the US to the UK

Families serving our country who have to move frequently, often without as much notice or time as they'd like, can find themselves feeling particularly overwhelmed.


As you can see, there's nothing wrong with seeking some help! For more information about how to relocate your pets, check out  MyPetTravel, our blog, or take a look at our Facebook page to connect with other travelers who have done it all before.

You can also contact PetRelocation.com directly to speak to a Pet Relocation Specialist about what your options may be. No matter how you go about it, here's wishing everyone many safe travels!




Pet Travel Question: Pet Transport to Cambodia

Monday, April 30, 2012 by Pet Travel Questions

Name: Olya
Number of Pets: 3
Pet Type: Cat
Pet Breed: Persian, Scottish Straight
From: Thailand
To: Cambodia

I'm not exactly moving but I'm going to Cambodia for a week and I want to take my kittens with me. I read on the website all the rules for bringing pets to Cambodia. I got a microchip and everything else. The problem starts when it says they need to be vaccinated for rabies 30 days before. But my kittens are still to young to be vaccinated for rabies. Which puts me in front of the question what do I do? And is it possible for me to take them?




Hi Olya,

Thanks for contacting us with your pet travel question. Honestly we usually recommend that you leave your pets at home if you'll only be gone for such a short time. Especially with such young cats (we also recommend that pets be at least three to four months old before they travel anywhere), it's in their best interest to remain in the care of a trusted pet sitter.

If you do decide to go forward with the trip it would be best to talk to your vet about your options and double check with the Cambodian officials about any possible exceptions.

Please contact us if you have any  more questions, and good luck with everything!


Pet Move Customer Story: Dolce and Mollie's move to California

Friday, April 27, 2012 by PetRelocation.com Customer

Name: Kathy
Pets' Names: Dolce' and Mollie
From: Rhode Island
To: California

Our family (pets included of course) was being relocated from Rhode Island to Southern California, a 3,000 mile trip to take place at the end of Aug. 2011. After checking several animal-friendly airlines (most of which only accept smaller animals that can be in the cabin under a seat.), we decided to fly Continental.

The animals had to be dropped off at a special holding area, and from there they are driven in a van to the plane. We were able to watch them being loaded into the air-regulated cargo area and a stewardess assured us they were on board. At the end of the flight our transportation was delayed. The people at the animal section made a call to our cell phone to let us know the animals arrived safely and were waiting to be picked up. After all the worry of having to have the animals on such a long flight, we picked up Dolce' and Mollie at the animal pick-up area.

They were well cared for throughout the whole process. We made it a point to put tags on their crates indicating live animals inside, along with their names on the crates in several places so that the handlers could call them by name. A big shout out for PetRelocation.com for getting our family from one side of the U.S. to the other!

Pet Travel Update: United Will Now Accept Pit Bulls and Other Previously-Banned Breeds for Transport

Thursday, April 26, 2012 by Caitlin Moore


Great news for pet travelers of a certain breed...

United Airlines has announced that they will now accept several dog breeds that have previously not been permitted, including American Staffordshire Terriers and Pit Bull Terriers. Effective immediately, dogs six months or older and weighing more than 20 pounds who meet the proper kennel requirements (kennels meeting Container Requirement #82) and show no signs of aggressiveness will be allowed to fly.

We previously reported that United's banned breed policy was being protested against by pet owners and various dog advocacy groups, and the IPATA Board of Directors also requested that United modify their policy. United is still in the process of updating their website to reflect this change, but you can take a look at the bulletin below to find out all the details.

As always, please contact PetRelocation.com with any pet travel questions.



United Airlines Acceptable Animal Breeds for Transport (Revised 4/2012)

Pet Travel Question: Transporting Pets to the United States

Wednesday, April 25, 2012 by Pet Travel Questions

Name: Joe
Number of Pets: 2
Pet Type: Canine
Pet Breed: Shih-tzu
From: Philippines
To: Oklahoma


What do I need to do to get my pets to the US from the Philippines???





Hi Joe,

Thank you for contacting us. Here are the pet import requirements for the US. In addition to following these guidelines, our advice is to start preparing well in advance and also choose a pet-friendly airline.

Please contact PetRelocation.com if you have any questions or if you'd like a free quote. Good luck!


Pet Travel Question: Transporting Dogs to France

Monday, April 23, 2012 by Pet Travel Center Questions

Name: Heather
From: Toronto, Ontario, Canada
To: Provence, France
Pet: Riley, Dog, Golden Doodle

Are there alternatives to traveling by air with my dog to France? If not, do any airlines exist which would allow me to bring my 65 pound dog on board with me rather than stow her in the luggage compartment? I am moving to do my doctorate in France. My golden doodle is very sensitive and gets anxious easily. For this reason, I am wondering whether it is possible to travel with her on board with me or via ship? I've heard horror stories about air travel and would prefer to forego this opportunity than to put her through anything that would be traumatic for her.


Hi Heather,
Thanks for your question! Pet travel can definitely be stressful, especially when you're starting out and don't know much about the process. We move pets safely all the time, however, and would be happy to shed some light on how things work.
A dog of your size will not be able to fly in the cabin with you, but when you choose a pet-friendly airline, flying your pet in the cargo area is a safe option. We often fly pets this way and, though it seems surprising from a human perspective, dogs probably prefer the less chaotic atmosphere of the temperature-controlled, pressure-controlled cargo area.
Hopefully this information helps to put your mind at ease, and we're happy to talk to you about your move if you have more questions or if you'd like a free quote (you can contact us here).  Good luck with everything!


Pet Travel Question: Moving a Cat To The United States

Friday, April 20, 2012 by Pet Travel Center Questions

Name: Gloria
From: Manila, Philippines
To: Topeka, Kansas, USA
Pet: Domestic Short Hair Cat

Question: What are the requirements for moving my cat from the Philippines to the US? For long flights, is it better for the cat to be in the cabin with me or in baggage? Also, there are sometimes no direct flights to the US. Do I need papers/requirements for every stopover country?

Hi Gloria,
These are great questions! First, take a look at the pet import requirements for the US. Compared to other countries, this isn't as tough a place to bring your pets, actually.
You'll need to check with the airline regarding pet policies, and we definitely recommend choosing a pet-friendly carrier with established pet safety policies (we often use United, KLM, and Lufthansa, for example). Pet owners often worry about flying their pets in the cargo area, but when handled correctly it's a safe method of transport that we here at PetRelocation.com are comfortable with. You can find more information about cabin and cargo pet flights on our blog.
If you end up transiting through one or more different airports, you will not need to meet the import requirements for those countries.
Please contact us if you have any more questions, and good luck with your trip!


Pet Travel Question: Transporting a Bird to Germany

Tuesday, May 1, 2012 by Pet Travel Questions

Name: Martin Wirtz
Email: teemwirtz@me.com
Number of Pets: 1
Pet Type: bird
Pet Breed: cockatiel
From: USA
To: Germany

We are a military family moving to Germany. We need information on importing our pet cockatiel and how your services may help us.

Thank you,




Hi Martin,

Thanks for the question. Here is some info about moving birds to Germany to get you started.

If you have any other questions about moving pets to Germany  you can check our website or contact us for a free quote. We'd be happy to help you sort everything out!


Pet Travel News Update: United Expands Pet Shipments to Manchester

Wednesday, April 18, 2012 by Caitlin Moore


We've been following the news and developments accompanying the United/Continental Airline merger, and over the past few weeks United has been following a path of general expansion.

Beginning on May 1, Manchester will become the 15th transatlantic destination served from the hub of Dulles International Airport (IAD). Also on May 1, Doha will become the fourth Middle East destination served by United Airlines.

In terms of pet travel, Manchester will be open to pet shipments immediately and Doha is expected to be animal-accessible at a later date.

We'll keep you updated with all the latest pet transportation news, so keep in touch!


(via TripAdvisor.com)