From: Murrieta, CA
To: San Rafael, CA
Pet: Cali (cat, calico, 7 years old, probably 6 or 7 lbs.)
Number of Pets: 1
Pet Type: Dog
Pet Breed: American Staffordshire Terrier
From: San Antonio, TX
To: Fontana, CA
I wanted to know if there is anyway to get a rough estimate on how much it will be to transport my dog. At the moment I am currently stationed in Korea and Dom is with a friend in San Antonio, Texas. She has recently moved and I don't have her new address so I can't put it on the request sheet. If you could please let me know at your earliest convenience it would be greatly appreciated.
Thanks for your inquiry. Typically our costs for moving a small pet domestically (door-to-door) start at around $1200, but costs vary depending on the circumstances. Usually larger breeds like yours are a bit more expensive to move, as a large or custom travel kennel and the plane ticket will likely cost more than those required for a smaller pet.
You're welcome to give our office a call (1-877-PET-MOVE) or fill out our consultation form if you'd like to discuss your move options with one of our Specialists. If you decide to try to handle the move on your own, please take a look at a few resources on our blog for guidance; here are several frequently asked pet travel questions along with the pet travel requirements for domestic moves.
We'd be happy to talk to you more about Dom's move and possibly give you a hand -- just let us know! Either way, thanks for reaching out and good luck with everything.
Pets' Names: Cola and Tipo
From: Santa Fe, New Mexico, USA
To: Bristol, United Kingdom
Thank you to Maegan and Vanessa for ensuring our move went so smoothly. Every step of our journey was meticulously planned and executed by friendly, pet loving people. They even kept our Mom (who was far more nervous than us) calm by sending her regular text messages and pictures from our journey!
We left sunny New Mexico and were driven to Denver, Colorado where we boarded overnight. The following day we took a 10 hour flight direct to London, England. We arrived after breakfast, cleared customs in a few hours and were in our new town of Bristol in time to eat a large dinner and curl up for the night.
We couldn't move into our new home straight away, so we had to stay in a boarding kennel while our Mom and Dad were in a hotel. However, we were all happily re-united in time for Christmas and we have adjusted quickly to our new home. The only thing we don't understand is why does it rain so much in England?
We highly recommend PetRelocation, they make it possible for you to travel all round the world with the family you love.
Happy 2015 and safe travels, from Cola and Tipo in Bristol, England.
Lufthansa will soon allow falcons to travel in the cabin in a special "Falcon Master" tray.
This is how dogs drink water.
Beware of pet scams.
Need help choosing the right travel kennel for your pet? Watch this helpful video.
Cute English Bulldog alert: read about Chiefa "The Beef"'s move to Switzerland.
Have a wonderful weekend, pet lovers!
Fact: choosing the right pet travel kennel is one of the most important parts of setting yourself up for a safe, smooth pet relocation.
Here's a quick video that shows you how to measure your pet, how to choose the correctly sized travel crate, and what qualifies as an "airline-approved" travel kennel.
Still have questions? Please contact us if you'd like to discuss your pet move options with a PetRelocation Specialist.
Number of Pets: 3
Pet Type: Cats
Pet Breed: DSH
Can you folks recommend a US airline-approved cat carrier? I am flying on United from New Jersey to DC, but they have requirements for the crates that I cannot find here in Israel.
One cat is going to be in the cabin with me and my other two monsters will be in cargo. I see many kinds of carriers and crates online, but their pictures do not show how the two pieces are bolted together. I would appreciate any guidance!
Thank you for your time,
Thanks for your question! Please take a look at our website for some information about airline-approved cat crates. We typically use Petmate Sky Kennels and recommend them to our clients who need to order their travel carriers online.
Ideally you can have your pet "try on" a crate before buying it to make sure it's the right size, but when that's not possible you can measure carefully to make the right choice.
Good luck to you and your little monsters!
Pet's Name: Maya
From: Washington, D.C.
When my family and I found out we were going to be moving to Germany, we had to decide how we were going to get our dog Maya there.
I first had tried another company, but that would have been a multi-stop trip, which would have given her over 24 hours in her kennel. We didn't want that for her, so I had talked to a friend about how she got her dogs shipped and she told me about PetRelocation.
From the first call I had I was put at ease with the whole process. I was given one point of contact to start all the paperwork, and then once it came time to travel I got another point of contact. Even on the day before Maya was going to fly, I could send emails and get a response right away without having to wait. That just tells me that they all want the best for your pet, too.
Thank you Anna and Maegan!
Number of Pets: 2
Pet Type: 2 cats
Pet Breed: Mix
To: CO, USA
Could you please tell me if there are any vaccinations required for my cats' trip to the United States? I understand that they need a healthy pet certificate 10 days prior to the fight, but what else might happen in this case? Also, would they have to be put in any kind of kennel for observation upon arrival?
I would greatly appreciate any and all information you could give me on this!
Thanks for your inquiry!
Here are the pet import requirements for the United States. There is no quarantine upon arrival, and you're right, you do need to have an International Health Certificate issued by your vet showing the airline your cats are healthy and fit to fly. We also recommend that they be up to date on their rabies vaccine.
If your cats aren't used to traveling, we suggest reading over these cat crate-training tips as well as these frequently asked pet travel questions. You'll also want to contact a vet as you get settled in your new home to make sure you're following Colorado cat regulations correctly regarding vaccines, etc.
If you think you'd like to hire some assistance for your move, please contact us for a free quote. We provide door-to-door services around the world and would be happy to discuss your move options with you.
Hope this helps, and good luck with your travels!
Pets' Names: Kitty and Kara
From: Palm Springs, CA, USA
To: Sydney, Australia
The Australian regulations for importing animals are very complicated and, if not fully complied with, instead of ten days quarantine it becomes six months. I was terribly worried about my two little Chihuahuas, litter sisters who have never been separated. Amongst the awful regulations was one that insisted they travel in separate crates! So unnecessary and cruel. But we did it all.
Thanks to Anna's timeline, and her constant contact with my vet, we complied fully with all the regulations and the almost endless expensive shots. Our ten days in a quarantine kennel (which looked like Colditz) ended on Sunday and we were reunited! (See the pics below!!)
The Chihuahuas are enjoying their new lives in Sydney, although they are somewhat startled by the noisy birds.
Anna did an amazing job for us and I would urge anybody thinking of transporting their beloved pets anywhere to use PetRelocation, it's worth every cent!
Number of Pets: 1
Pet Type: Dog
Pet Breed: Cocker Spaniel
From: Brisbane, Australia
To: Hong Kong
My husband and I are looking to relocate to Hong Kong with our dog for 2 years. I have a few questions I was hoping you could help with:
Thank you so much for your help, hope these questions don't seem silly.
Nope, these questions aren't silly at all! We'd be happy to help you with some information.
First, take a look at the pet import requirements for Hong Kong. Australia is a "Group One" country, so you'll be following these guidelines in particular. In terms of flying in general, here are a few basic pet travel tips that will help you plan a safe and smooth trip.
As far as life in Hong Kong with pets, based on the news stories we've been reading it sounds like things are getting more pet-friendly than they used to be. Here is an article about a bus that brings dogs to various dog parks in Hong Kong, for example.
Actually a couple of our team members visited Hong Kong a few years ago -- read about a fun place called Pet World as well as what it's like to have a dog to Hong Kong. We advise all of our clients to do some online research before they move internationally -- expat websites are often helpful -- and if you end up working with us, we'd be happy to offer guidance as you settle in.
To return to Australia, you'd be following the guidelines found on the official Australia Government website. Please note that Australia requires a 10-day quarantine for arriving and returning pets, and they have recently raised the quarantine fees (so take this into account when budgeting for this move).
As you can see, moving a pet internationally requires significant time and resources, but it can be done safely. If you think you'd like some help and want to find out more about our door-to-door services, please fill out our free quote form or give our office a call.
Hope this information helps to get you started! Let us know if we can be of further assistance, and good luck with everything.
Pet's Name: Kasha
To: Ohio, US
Kasha, the 12-year-old English Cocker Spaniel and the Queen of the household, has successfully touched down in Ohio, US.
We packed down our house four weeks ago and moved into temporary accommodation/hotel in Switzerland where Kasha couldn't tag along. Hence, already at this point, three weeks prior to departure, we left her in the care of PetRelocation.
After four weeks we saw her again as she was delivered to our new house in Ohio. She was healthy and in very good spirits, although a little bit jet lagged (demanding breakfast at 3 a.m.).
The service PetRelocation provided is by far the best we've seen for this relocation. How they cared for Kasha, got her into good kennels, took her for medical pre-travel check-ups, found the optimal travel route for dogs (including a 6-hour drive by a private chauffeur from Chicago, IL, to our new home), and a dog VIP hotel for her first night on US soil was superb!
They were personally engaged and always went the extra mile to help us and Kasha. If all parts of our relocation would be served like this, relocation could turn into a pure joy ride.
Thanks a lot. We will definitely use you again for our next relocation.
Most pet owners know the drill: dogs and cats are not big fans of fireworks or hot weather, and holiday festivities tend to invite numerous dangers (illicit foods, fire hazards, escape possibilities, etc.).
Just in case you need a reminder, though, here's a quick rundown of what to do and what not to do as this American holiday weekend gets going.
DO: Establish a safe place for your pet, be it a room with a door or a kennel he or she likes to spend time in. When the house fills up with people and fireworks start going off outside, your pet may want nothing more than a little peace and quiet.
DON'T: Leave your pet outside unattended. It may be normal for your dog or cat to stay outdoors when you're not around, but getting spooked by loud firecrackers and running away is a very common behavior this time of year.
DO: Keep your pet on as regular a routine as possible. Keep walking and feeding them on the same schedule and be sure to fit in plenty of anxiety-suppressing exercise.
DON'T: Allow pets to roam through parties, picnics and barbecues where potentially dangerous food and alcohol are in reach. Most dogs love to scavenge for scraps, and it doesn't take much (a cup of beer, a chocolate cookie) to make them sick.
DO: Make sure pets are wearing collars with up-to-date ID tags. History tells us that hundreds of pets do end up escaping over the Fourth of July holiday, so it's smart to be prepared just in case.
DON'T: Assume your pets are interested in the same Independence Day experience as you are. Just like during travel, it's easy to forget that pets aren't humans and their needs are different. You like fireworks, they don't. You like lively parties and spicy foods, but your pets could do without. Don't worry about how much fun they should be having, just focus on keeping them safe and content.
Do you have any additional tips to add? Feel free to share, and have a great and safe Fourth of July, American pet lovers!
Photo Credit: AP Photo/Vail Daily, Shane Macomber
We recently helped a client move their dog to Zurich, Switzerland, and because the owners were arriving after their pet, it was necessary to find a boarding facility to use during the transition period (this happens a lot with international moves).
Zurich happens to have some of the nicest facilities we've seen, and our agent there snapped a few pictures to share. Take a look at this top-notch kennel -- it seems like a place any dog would love to stay.
Home Sweet (Temporary) Home
Have questions about arranging an international pet relocation? Contact us for assistance.
Number of Pets: 1
Pet Type: Dog
Pet Breed: Staffordshire Bull Terrier
Please can you tell me if and how I can take my Staffordshire Bull Terrier with me when I move to live in Germany? (Or can you advise me on who to contact to find out?) We will be moving to either Berlin or Wuppertal.
I can't find a definitive answer online.
Germany has strict and particular rules when it comes to dogs, and over the years various breeds, including Staffordshire Terriers, have been banned from being imported.
That being said, current rules are admittedly confusing and vary from one city to another. It wouldn't hurt to do a little research to find out if policies have changed over the last few months and have yet to be widely discussed online.
We've heard that Germany may allow some banned breeds (Pit Bulls specifically) as long as they are registered through your local City Hall, so that's something that's worth checking out. We'd suggest calling vets or animal shelters in the area you're thinking of moving to as well as the German Kennel Club and any official government entities, such as the Department of Agriculture. You can also find more information here about various rules and possible exceptions.
Sorry we don't have clearer answers for you at this time, Samantha. As you can see, importing pets can be tricky, and in lieu of relying on online information it's best to check with an official office directly. We did quite a bit of investigation when we moved Stan, a Pit bull, to Europe recently. His owner wanted to go to Denmark but the breed is banned there, so he ended up going to Amsterdam instead.
Good luck with everything, and please let us know if we can be of service to you in the future. Also, feel free to update us if you find out anything definitively, and all you pet travelers who might be reading this, let us know in the comments if you know something for sure that we don't!
It's that time again... As summer approaches many people start to plan their relocations, and it's important to be aware of temperature-based airline embargoes that may affect travel arrangements for pets.
Read on for an initial list of embargoes from major airlines. We'll be sure to keep you updated as changes are made and more restrictions are announced, so keep in touch if you have a pet move on the horizon.
ALWAYS: No English Bulldogs, French Bulldogs, Boston Terriers, or Pugs
ALWAYS: 85 degrees maximum for all warm-blooded animals, except snub-nosed breeds. 75 degrees maximum for all snub-nosed breeds (Pit Bull, Staffordshire, Boston Terrier, Boxer, Brussels Griffin, Bulldog (all breeds), Chow Chow, English Toy Spaniel, Lhasa Apso, Japanese Boxer, Japanese Spaniel (Japanese Chin), Mastiff (all breeds), Pekinese, Pug (all breeds), Shar Pei, Shih-Tzu, Tibetan Spaniel, Burmese (cat), Exotic (cat), Himalayan (cat), and Persian (cat)
Worried about summer embargoes getting in the way of your pet's move? Please contact us and we'll help you figure out the best and safest way to get your pet to your new home.
Pets' Names: Toulah, Sheba and Tahra
From: Los Angeles, CA
To: London, UK
My recent move to the UK was made possible due to the dedication, professionalism and exceptional service that PetRelocation provided.
Although I had planned my trip many months earlier, I had an unexpected family emergency that precipitated my departure out of the US within a few hours. This, of course, gave me no time to make arrangements for my cats, household effects, etc., and so it was an extremely stressful time for me leaving the county without my beloved cats, Tahra, Sheba and Toulah.
Thankfully, this is where PetRelocation showed their “big guns.” Once I was able to gather my thoughts, I called Keith and told him my dilemma. I also discussed with him my anxiousness about not being there to take my cats for their final vet check prior to departure, as they were very nervous cats and I thought someone strange taking them would unsettle them more. No worries, he says, we’ll take care of everything, just tell me what day you want them to travel, and I’ll take care of everything else.
As promised, within a day or so, Keith had flights booked and made arrangements to have my cats picked up early in the morning (7:30 a.m.) for their vet visit and then boarded at a kennel during the day until it was time for them to be transported to LAX for the 8:30 p.m. flight. I must say, it all worked liked clockwork, and I was constantly being updated on the progress of my cats via text messages up until their departure. Of course, I was still a little worried about how they would fare with this extended travel time, as the early pickup time had now increased their travel time from around 17 hours to roughly 25 hours.
On my way to Heathrow to pick up my precious cargo, I was, to say the least, very nervous. As I arrived at the pet reception area at Heathrow, I was scared to even ask how my cats had fared on the long journey. I thought, so long as I don’t ask, I won’t be the beholder of bad news. However, I had nothing to worry about, as I received a call from Keith telling me that everything was fine with my cats and all their paperwork was processed and they were ready to come out any minute. I thought, How did he know that? Amazing. It was then that I knew everything was “just fine,” and I started to relax.
On finally seeing my cats, they were in fantastic shape, alert and content in their travel carriers. I could not believe how comfortable and relaxed they all were after such a grueling journey.
I just want to thank everyone at PetRelocation, especially Keith and also Scotty, who no longer works there, for their amazing knowledge in helping me through the maze of transporting pets to the UK. These guys were unbelievably patient with me, as I ask a lot of questions and need constant reassuring, but there were never too many questions for them.
If anyone wants to transport their pet to another country, I highly recommend PetRelocation. I would not use any other company for my precious cargo. Just an amazing company with amazing people...
Recently we helped Dottie, a Papillon, travel from Atlanta to Dubai. Such a long move can be complicated to plan, so we were happy to step in and assist when Dottie's owners contacted us after a new job prompted their relocation. Dottie did a great job with the move and her story (graciously shared by Dottie's "mom" Laura) reveals some excellent information and tips for other pet travelers.
Read on to find out more about pet moves to Dubai, and congrats to Dottie for being a great traveler!
We have lived overseas before but not with a pet, so this was our first experience. We have friends who brought pets with them so I knew it could be done but I didn't yet know how.
I wanted Dottie to be safe -- I was really worried about all the terrible experiences you read online. I also had to be able to justify the cost. We have family that Dottie could have stayed with but I really wanted her with me. I did a little shopping around to get a best guess on what it would cost and decided if we could do it safely for a reasonable price we would do it.
I was really pleased that Dottie was able to take a flight that stopped over in Amsterdam with KLM and then rest at the pet hotel there. I had read how wonderful that was but I didn't have any idea how to make it happen. I was also relieved and grateful that in the process PetRelocation also got Dottie registered with the municipality. That was just one more bureaucratic process I didn't have to worry about.
When Dottie arrived she was in her crate, alert and wagging her tail. I thought she would be a little traumatized and maybe shy but she just bounced right out and started exploring the house. She was not sick or tired at all. Now she seems totally at home.
Pets -- especially dogs -- seem to be a rather contentious issue. Some people are militantly pro-dog -- determined to have a dog even when and where they are not welcome -- and others are firmly opposed to dogs of any kind. There are a lot of people here from other places where people don't have dogs as pets and they are actually afraid. And, unfortunately there are some people here who believe dogs are "unclean" according to their religion.
So, it is very important when finding a home here that you live somewhere that dogs are welcome. Dottie lives happily in a house with her own fenced yard and no one minds. She takes walks around the neighborhood on leash with no problems. We just don't go where we aren't supposed to go. There are excellent vets, kennels and groomers as well as specialty pet stores. Interestingly, cats are very popular.
If you want your pet to move with you and you are going somewhere like Dubai where you have to clear customs and other processes, professional pet relocation is the only way to go. I read a lot of stories about people trying to do it themselves and it can be terribly stressful for you and your pet and possibly even unsuccessful in a place like Dubai. Start planning early -- I started preparing Dottie about 6 months ahead -- figuring out everything she would need and planning her vet visits to get it all done so there are no last minute problems.
I Googled around to learn about accreditation and read a lot of reviews. I even seriously contacted two other accredited and well recommended companies. I got an email about a week after I called from one saying they were really busy and would call in three days -- they never did. The other sent me an email quote but I never heard from them again despite answering the email back. But as soon as I contacted PetRelocation I got a real person -- Sarah -- working on my case. She called me every couple of days, updating me and working with me on a good plan at a price I could afford. I was stressed but she really put me at ease. And all that service before I even paid a penny! I felt I had first class service for Dottie and a caring sensitive person to work it out for me.
Please contact PetRelocation if you have questions about your upcoming pet move!
Number of Pets: 1
Pet Type: Dog
Pet Breed: Cane Corso (110 lb.)
From: Sicily, Italy
To: Atlanta, GA
I need cost estimate, where to buy a large pet kennel for the flight, any special paperwork that's required, etc. I already know about getting the Health Certificate from an authorized Italian vet, and the CDC said they don't require any special papers, but I don't know things like, if it's better to fly the pet via Delta, Alitalia, etc. or are there special pet transporters?
My son has been in Sicily for 11 years and is returning to the US. He asked me to find out how to transport his dog.
Thanks for contacting us with your question. To start, please take a look at the pet import requirements for the United States. The US requires that you have an international health certificate and proof that pets are up to date on the rabies vaccine.
You can review this information about choosing the correct travel crate, as well. Many people visit a pet store to "try on" the travel crate before they buy and then buy the crate there or, if no pet stores are available to your son, he can buy one online. It sounds like his dog may need a custom crate (we have information about custom crates that you'll find through the above mentioned link, and if you have questions we can tell you more).
The price of our door-to-door services depends on a several factors, but in general international moves begin at around $2,500-$3,000 USD. If you'd like to continue to research your options, another great resource for pet travel information and finding local pet agents yourself is IPATA.org.
Finally, in terms of airlines, it's very important to choose a pet-friendly airline. We often use KLM, Lufthansa and United due to their established pet policies. Since you're flying a large dog, it will also be important to check with the airline ahead of time to make sure the cargo space in the plane will be able to accommodate the crate.
This is a lot of information, so please don't hesitate to contact us if you have questions about anything, including our comprehensive services. Thanks again, and we hope to hear from you soon.
Number of Pets: One
Pet Type: Dog
Pet Breed: Lab Mix
From: Brisbane, Australia
To: Hawaii, US
I was hoping to be provided with some information about the requirements for moving my dog to Hawaii. The reading I have done this far has been very confusing.
My dog has been vaccinated with a standard yearly vaccination covering the two strands of kennel cough, parvo virus, distemper and hepatitis, along with leptospiriosis, is treated monthly for Heartworm and intestinal worms using Panoramis and monthly for external parasites using Advantix.
Australia is rabies free so she has never been vaccinated against it. Does she require vaccination against Rabies? if so how many vaccinations, how far apart and how long before travel? Is a blood test required also? How many and how long before travel? If i could also receive a simple checklist of requirements I would be very appreciative.
Thanks for the question -- pet travel to Hawaii is definitely a challenge (but certainly not impossible)!
We have a few links for you to check out: Please review this information from our blog about moving pets to Hawaii (we've helped several dogs and cats get there). Also, the best source will be the official government site that details the pet import requirements for Hawaii. Specifically for your situation, here is the checklist for pets arriving from Australia.
Essentially, you will not have to have your dog vaccinated against rabies, but you do need to have proof (via a health certificate) that she has been examined by a vet and you must certify that she has been in Australia for at least six months.
Hopefully this is everything you need to know, but if you have more questions and would like some assistance from us, please consider filling out our free quote form.
Good luck with your trip and enjoy Hawaii!
We know you have many questions about moving your pet. Please complete the fields below to receive your complimentary consultation with one of our PetRelocation specialists, as well as to obtain an estimate for your pet(s) relocation.