Help Me Move My Pet

Pet Travel Question: My Dog Has a Layover in Germany

Thursday, July 25, 2013 by Pet Travel Questions

Name: Susan
Number of Pets: One
Pet Type: Dog
Pet Breed: Lab
From: Italy
To: Boston, USA


We are leaving to head back home--our dog is from the United States and traveled with us. She is leaving Italy and has a layover in Germany, then proceeds to Boston. What requirements does she need to enter Germany? I have microchipped her, she has her Rabies shots, and her Health Certificate, also a pet passport all up to date. She leaves in eight days.




Hi Susan,

Whether or not your dog will need to meet the import requirements of a country she is transiting through depends on the nature of her layover. You only have to worry about meeting the pet import requirements for Germany if your dog will be switching airlines or leaving the airport. If this is the case, you'll see that your dog will need full vaccinations given at least four weeks before

If not, you can just focus on the pet import requirements for the United States, which are a lot less strict. If you have any more questions about pet transport, feel free to contact us. Thanks for your question, and good luck with your relocation!

Pet Travel Question: Can My Cats Share a Crate?

Monday, July 15, 2013 by Pet Travel Questions

Name: Kristi
Number of Pets: Two
Pet Type: Cats
Pet Breed: Domestic
From: Germany
To: Washington, USA


We will be traveling with out fur babies next month as we relocate back to the States. I was hoping to have them in the cabin with us, but I think that they need to be under the plane simply because they seem a little too cramped in the cabin sized crate. Is there a way for them to fly in the same crate together? I am very worried about them stressing and I think that if they were together it may help a bit.

Thank you!


Hi Kristi,

Few things are set in stone when it comes to pet air travel, including regulations about shipping two pets in the same crate. Check out this post where we answer the question: Can two pets travel in one crate when flying?. You'll see that it is possible (but not advisable) for your cats to fly in the same crate, assuming that they are of comparable size and weigh less than 30 pounds (14 kg) each.

That being said, many airlines do not allow pets to share a crate. Ultimately, the airline has final say over whether or not your cats will be able to fly together, so call your airline directly and ask them what they allow.

During the summer months especially, airlines' number one concern should be the safety of your pets. Having multiple pets in one crate reduces free space, which means that your kitties might not have enough room for proper ventilation. Because of this and other safety and comfort concerns, we generally avoid shipping multiple pets in a single crate.

Thanks for your question! Should you have any more, feel free to contact us. Good luck with your move!


Pet Travel Question: Pet Travel to Germany

Tuesday, June 11, 2013 by Pet Travel Questions

Name: Natalia
Number of Pets: One
Pet Type: Dog
Pet Breed: Siberian Husky
From: Jakarta, Indonesia
To: Saxony-Anhalt, Germany



I need information about requirements needed for me sending my dog to his new owner at Saxony-Anhalt. What documents are needed and what is the procedure?

Please email me with some information, including what airline I should use.




Hi Natalia,

Thanks for your question, we'd be happy to help. Here are the pet import requirements for Germany. You'll need to take care of a few things, including a microchip for your dog and the required vaccinations.

We highly recommend choosing a pet friendly airline (we often choose KLM and Lufthansa for international moves -- carriers with pet friendly practices), and you'll want to make sure your travel crate is large enough and also airline-approved. If your dog is not used to being in a travel crate, you'll want to help him grow accustomed to it well before the trip (this minimizes stress and makes the trip smoother overall).

Pet travel can be confusing, so please let us know if you have any questions. We do offer door-to-door services, so you can contact us if you're interested in a price estimate.

Thanks again for reaching out to us, and good luck with everything!


Pet Travel Question: Shipping Pets to Germany

Monday, April 8, 2013 by Pet Travel Questions

Name: Beth
Number of Pets: Two
Pet Type: Cats
Pet Breed: Main Coons
From: US
To: Germany

We are moving in a few months to Germany. Do we need both the EU Vet and International Health Certificates? Do both have to be validated and stamped by the USDA?




Hi Beth,

Thanks for your question. These are the pet import requirements for Germany -- you'll see that you need the EU Vet Health Certificate (EU 998) and the International Health Certificate (APHIS 7001). There are several steps to complete, so we advise giving yourself plenty of time to plan.

Here's more about moving pets to Germany and tips for how to prepare your pets for an international move. Thanks again for checking in, and please contact us if you have any more questions.


Friday News Links: New Pet Travel Fees, China Pet Trends, and The Great Cat Debate

Friday, February 1, 2013 by Caitlin Moore


If you're in need of a quick pet news update, take a look...


The killer habits of outdoor cats have spawned a lot of controversy this week.

Military members and anyone else going to Germany: take note of new pet import fees.

China is going to build 1,000 public restrooms for pets.

How to have a pet-friendly Super Bowl party.

Choosing a great pet hotel might mean checking out their tech skills.

On dognitaries from Furuguay: The Onion breaks out every pet pun ever.

Last but not least: the Puppy Bowl lineup!



Have a great weekend, pet lovers!


News for Military Pet Owners: New Fees for Shipping Pets to Germany

Thursday, January 31, 2013 by Caitlin Moore


Beginning Feb. 1, many pets brought to Germany from outside of the European Union may be required to pay a new pet import fee.

Previously for military members, the EU fees applied towards making sure animals with rabies are not introduced to the country have been covered by Ramstein Air Force Base officials, but a new law requires that pet owners must pay the inspection fee themselves. According to Military.com News, the fee will apply for military pets entering Frankfurt International Airport (FRA), as well.

The fee will range from 35 Euro (about $47) to 55 Euro (about $74) depending on the airport and whether or not the pet is accompanied. The fee must be paid by credit card, and at this time FRA and Ramstein Air Base are the only airports slated to implement this change.

Service members moving to Germany with pets should take note of this news and contact the relevant German authorities with any questions. Please contact PetRelocation if you have any questions about moving pets to Germany or about pet travel in general.


photo by || UggBoy♥UggGirl || PHOTO || WORLD || TRAVEL ||'s via Flickr

Pet Travel to Singapore Customer Story: "Singapore Kitty"

Tuesday, January 29, 2013 by PetRelocation.com Customer

Name: Robbie
Pet's Name: Purrla
From: Clearwater, FL
To: Singapore

A year ago we found out that we might be moving to Singapore. I had been offered an opportunity with a teaching hospital, and although I was not seeking an overseas position at the time, it really looked like this was going to work out and be a great new adventure.

During the next few months a lot of decisions had to be made. Do we try to sell the house, what do we take and do we want to store some things? And the biggest question was: what do we do with Purrla?

Purrla is our orange and white female cat that our daughter got through a feral cat society in Tennessee five years ago. She was just a kitten then, and she of course immediately took our hearts. Our daughter got her and less than three months later found out that she was going to have to be traveling extensively with her job, so Purrla was offered to Mom and Dad. We knew that we would love to have her and off we went on a plane back to Florida with Purrla in a carry-on kitty carrier.

That was an awful experience. She did not like the carrier, tried to get out constantly, and was miserable the whole trip. And so our saga began. This kitty definitely was not a traveler. Just a trip in the car was traumatic, and when going to the vet she cried and she was definitely not going into a carrier. Needless to say when we considered taking her with us to Singapore it was a decision fraught with problems.

So I began doing research last summer and found the PetRelocation folks online. I know that they thought I was crazy, I had so many questions and worries. We already knew that she did not like to travel, and it turns out that coming to Singapore to live is a very complicated process. There is a ton of paperwork on the US and Singapore side along with a quarantine period that is a variable depending on when the pet had their last rabies injection.

Well, to complicate matters we did sell the house and were in temporary housing in the US for a period, and eventually got our travel date for January 9, 2013. Purrla was with us through all this, and showed that she was a trooper. We got the carrier early and followed the crate-training suggestions made by the PetRelocation staff. She learned to love her little hiding place. We would keep it open and near us when we were watching TV or reading and she would often go have a lie down on her favorite blanket.

As our travel date approached, Lenneke of PetRelocation worked with our local veterinarian to make sure that all the paperwork was complete and that Purrla was safe and ready for her big journey.

On January 12, 2013, Purrla flew from Florida to Frankfurt, Germany. She had a rest break there for several hours and on January 14 landed in Singapore. She went to The Ricted Quarantine Facility here in Singapore where she stayed for 10 days in her own little "hotel" room. We were able to visit her and she looked great and was eating well.

On January 24 she was delivered by Linus to our new apartment here in Singapore. She is healthy, adapting well to her new surroundings, and is very grateful to be home.

I want to thank the staff of PetRelocation, especially Lenneke Nieuwland and Lee Maaz for all of their help and encouragement and for assisting Purrla to her new home in Singapore.

Pet Travel Question: Pet Transport to China

Friday, January 18, 2013 by Pet Travel Questions

Name: Julia
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Mixed
From: India, Mumbai; alternatively Germany, Frankfurt
To: China, Beijing

Is there any way to avoid the 30-days quarantine that has been implemented lately? I'm very worried about bringing my two dogs into China given the circumstances. What are your experiences?

I greatly appreciate any info/ advice! Thank you.

Kind regards,

Hi Julia,

Shipping pets to China is one of the tougher pet travel undertakings to attempt by yourself, which is why we advise that you seek as much assistance as possible. Our team of specialists has helped many pets move to China safely, and we'd be happy to help.

Here is some more information about moving pets to China.  Again, we'd be happy to talk to you in more detail, so feel free to contact us!

Pet Travel Question: Shipping Pets to the UK

Monday, November 19, 2012 by Pet Travel Questions

Name: Alex
Number of Pets: 1
Pet Type: Dog
Pet Breed: Mix
From: Republic of Georgia
To: United Kingdom


I currently live in the Republic of Georgia. I have a four-month-old Georgian mix breed street pup that I adopted three months ago when her mother was killed by a car. I have a pet passport, my dog has been chipped, vaccinated against rabies in very early October, and has had a blood test taken five weeks later (currently pending the titer blood test results which should arrive around the 27th of Nov; the blood samples are sent from Georgia to Germany for analysis).

She has received her three vaccines against distemper, parvo, influenza and adeno virus type 2, has been vaccinated for kennel cough, and is under milbemax (de-worming and against heartworm) and cestal plus (another de-wormer).

What else do I need to do before I can get her back to the UK (or even France)? What additional paperwork will I need from the vet and will they be accepted? How long before I can travel with her?

Thank you so much for your help!




Hi Alex,

Thanks for your question, and congrats on rescuing a pup in need of a good home.

First, here's a link to the official requirements for bringing a dog to the UK. It sounds like you're in great shape so far with all the vaccines, etc., and now you'll need to allow three months to pass from the time the blood sample was taken before you can travel. Also, the vet certificate/passport must certify the microchip, vaccination and blood test result. You must also use an approved travel route (more info about that is available in the above link).

Please let us know if you have any  more questions, and good luck with the trip!

Pet Travel Question: Shipping Pets to Romania

Wednesday, November 7, 2012 by Pet Travel Questions

Name: Enrico
Number of Pets: 1
Pet Type: Dog
Pet Breed: Bosnian Coarse-Haired Hound
From: St.Vincent
To: Romania

I would like to move my pet (a dog) from St.Vincent and the Grenadines (in the Caribbean) to Romania. It's a long trip and I am hoping that you can help me with some information and tips on requirements etc. There is no direct flight, so my route I plan to take would be from St.Vincent and the Grenadines to Antigua to Germany then to Romania.




Hi Enrico,

Thanks for the questions. First, here is a basic rundown of the pet import requirements for Romania. It will take a little time and planning, as you can see, and it's also important that you choose a pet-friendly airline for your journey. Note that if you transit through Frankfurt using Lufthansa, you may be able to take advantage of the Animal Lounge there.

Be sure to contact us if you have any more questions, and good luck with your trip!

Pet News Links: Pet Travel Behind The Scenes, Cutting Pet Ownership Costs & Fun Pet Stories

Friday, September 28, 2012 by Caitlin Moore


Here are a few fun pet news links to brighten up your Friday. Have a great weekend, pet lovers!


This New Mexico town has only one police officer -- and it's a dog.

The Atlantic discusses service dogs for veterans with PTSD.

JFK will soon expand and improve their pet shipping facilities.

Gypsy the cat was somehow found in Scotland, almost 1,000 miles from his home in Germany.

How to cut the costs of pet ownership.

Summer is basically over, but... When do summer pet travel embargoes end?

This week we learned about Italian pet culture from an Italy expert.

Awwww. A dog nurses a struggling kitten back to health.

Pictures of the pet moving process: go behind the scenes of a cat move to Norway.


Pet Travel Question: Rules for Shipping Puppies

Thursday, September 13, 2012 by Pet Travel Questions

Name: Ethel
Number of Pets: One
Pet Type: Puppy
Pet Breed: Miniature Poodle
From: Germany
To: United States

What is needed and how do I get the puppy here to the US? The puppy is only a week old right now and it will need to come here to the US when it is about 6 to 8 weeks old. Can you tell me what I need to do?

Thanks for your help,


Hello Ethel,

Thanks so much for contacting us with your question. First, here are the pet import requirements for the United States. Compared to many other countries they're not too difficult -- you'll just need to follow the basic protocol.

As far as your puppy's age, we do recommend waiting until the dog is at least 16 weeks old before flying. Travel can be stressful and older pups fare better, and also the puppy will need to be old enough to receive all the vaccines.

Let us know if you have any more questions, and good luck!

Pet Travel Question: Shipping a Pet and Transiting Through Germany

Monday, September 10, 2012 by Pet Travel Questions

Name: Amy
Number of Pets: 2
Pet Type: Cats
Pet Breed:
From: Serbia
To: Mississippi, USA

What forms are necessary to travel with my pets? They are from Serbia and will be moving to the USA. Normally the flight has a layover in Germany. If they travel in the cabin with us, will they need import forms for Germany as well?




Hi Amy,

Thank you for your question! Moving your cats from Serbia to the United States will require meeting the US pet import requirements. Generally it's not necessary to meet the requirements for the country you're simply transiting through unless you're leaving the airport or switching airlines. You can read more about transiting with pets here.

We do advise choosing a pet-friendly airline such as KLM or Lufthansa, and it would probably be a good idea to speak to them directly to find out what directions they may have for you.

Feel free to contact us if you have any more questions, and good luck with everything!

Pet Travel Question: Moving (Again) With Cats

Thursday, September 6, 2012 by Pet Travel Questions

Name: Kim
Number of Pets: Two
Pet Type: Cats
Pet Breed: Calico
From: Germany
To: United States

We moved our cats from United States to Germany two years ago. We are now moving back to the United States. Is there any additional paperwork we need from Germany to bring the cats back into the United States?



Hi Kim,

Thanks for your question. Since you've moved before you're off to a great start -- the experience won't be as nerve-racking as it is for some people who view pet travel as a pretty mysterious endeavor. Take a look at the pet import requirements for the United States to make sure you're ready to go, however. Basically you'll need proof of updated rabies vaccines and a health certificate.

Please contact us if you have more questions, and good luck!

Pet Travel Question: Traveling with a Dog to Europe

Tuesday, September 4, 2012 by Pet Travel Questions

Name: Margaret
Number of Pets: 1
Pet Type: Dog
Pet Breed: Teacup Maltese
From: USA
To: Germany

I'm going on vacation for two weeks. I live in New York and will be traveling to Berlin,  Germany and visiting Poland also. What documents do I need? What kind of passport?

Thank you,


Hi Margaret,

Thanks for the question -- hopefully we can help! To get started, take a look at the pet import requirements for Germany.  You'll need to make sure your vaccines are up-to-date as well as your microchip information, and an EU passport is needed as well.

Take a look at the full list of requirements (which are the same as the Poland requirements) and then please let us know if you have any questions.

Have a great trip, Margaret!

Pet Travel Question: "Will My Dog Fly Safely?"

Wednesday, August 29, 2012 by Pet Travel Questions

Name: Patricia
Number of Pets: 1
Pet Type: Dog
Pet Breed: Spitz Pomeranian
From: India
To: Mexico

Hello, I'm traveling with my dog from New Delhi, India to New York, he will go as checked baggage in the Lufthansa flight that I will take. From India there's a stopover in Germany for three hours, and then we continue to New York. In total the travel is 20 hours on the plane plus the three hour stopover.

I chose Lufthansa because of its good reputation taking care of animals, but this is the first time I'm taking a pet with me and it worries me that he goes as checked baggage. Is it completely safe? is it really completely controlled in terms of the temperature and pressure? I would appreciate some insight on how this works. I have tried looking for pictures and for a proper description of the place where they put the pets in the plane, but I don't find much.

Two days after arriving in New York, I'm taking an American Airlines flight to Cancun, Mexico, which is the final destination. American Airlines has a temperature policy -- if the temperature exceeds a limit they will not take my pet that day, does that mean that the baggage area is not completely controlled in the temperature? Don't they have AC down there?

I would really appreciate your insight into this area of the planes. Thank you very much!



Hi Patricia,

Your questions are completely  understandable -- pet travel can definitely seem less than transparent at times. We often hear concerns about flights and safety, and our best advice is to choose a pet-friendly airline with established pet policies (we often go with United, KLM and Lufthansa).

We have discussed Lufthansa on our blog in the past: here's an interview with a Lufthansa expert as well as look at a few important things to know about them.

During the summer many airlines employ embargoes in order to minimize the time that pets are exposed to hot weather, particularly on the tarmac as they're taken on and off the plane. Airlines like United actually transport the pets in air-conditioned vehicles to and from the plane and make sure they're never left to sit in extreme temperatures -- a primary reason why we choose such airlines to begin with (here's a video that sheds light on the process).

If an airline has a temperature policy it means they might not have temperature-controlled vehicles that transport the pets, so you will probably want to double check with them to find out exactly how they do things.

If you have any questions about any of this, please contact us. We'd be happy to help you arrange your move or simply offer more advice. Good luck with everything, Patricia!

Pet Travel News Links: Pets & Shopping, "Dog Callers" and Travel Tips

Friday, August 24, 2012 by Caitlin Moore


Enjoy these pet news links from the last few days, and have a great weekend!


Here's why it takes at least a month to properly plan a pet move.

Guess who's on a diet? Bo Obama, the First Dog.

For those early autumn days when it's still a little warm outside: this dog collar texts you when the temperature is too high for your pup's comfort.

Video: how United Airlines transports pets.

Well-done photos make all the difference when it comes to helping dogs find forever homes.

IKEA stores in Germany offer "dog parking" so your pup can chill while you shop.

Meet Ivan the storage dog, who "manages" a self-storage company in the Raleigh-Durham area.



Pet Move Customer Story: A Double Dog Move From Texas to Germany

Wednesday, August 22, 2012 by PetRelocation.com Customer

Name: Grace
Pets' Names: Rusty and Talon
From: Texas
To: Germany

Rusty and Talon's move from a tiny, isolated Texas town to beautiful Germany came unexpectedly in the summer of 2012. They lived with my mother for several years after I moved overseas for my job. Unfortunately, this summer while visiting, I realized my mother was no longer able to care for them properly. I had just a little over one month to get them prepared for international travel. Due to my own summer schedule, I could not ship and receive the dogs. I needed help. I searched pet travel companies and liked what I saw with PetRelocation.com. I contacted them and am so thankful I did.

Joe and Sarah began the process for me, but it was Abbey who held my hand (and eight paws) all the way through. She worked closely with my small town rural veterinarian who was uncomfortable completing the mountain of paperwork (the specific deadlines are scary!). Abbey repeatedly contacted my vet and walked him through each step in the correct order to meet German import requirements. He was so relieved! Also, Rusty and Talon are seniors and just simple country dogs who had never been crate trained, had never flown, etc. Abbey helped with all of that, too.

Rusty and Talon were picked up in the middle-of-nowhere Texas and driven to Dallas for their flight. Abbey set me up with a pet/flight tracking system so that I knew exactly where my pets were at all times...when they departed, when they landed, etc. This was so wonderful! When I saw the email that their flight had successfully landed at Frankfurt Airport, I breathed a huge sigh of relief. A few hours later my country dogs were at my door and looked glad that their adventure was over!

It's been two days, and both Rusty and Talon are settling in well. They already enjoy the walking paths so common in Germany and are glad to be out of the Texas heat. If I have one suggestion for pet owners it is to be well organized and keep all your pet records up to date. This makes your travel so much easier (I'm glad I'm organized!). I also suggest being careful about microchipping your pet. Not all microchips are accepted for international travel, and Abbey made sure I got the right kind. Some microchips are fine for the US and re-homing a lost pet. International travel requires a special kind of microchip, however, and many vets do not carry the brands that meet these specifications (and many vets don't know themselves if their chips are approved). It took a lot of research on my part to find a vet in my area that could provide the correct chip. Be careful! You don't want to have to microchip twice!

Thanks to Abbey, Sarah, Joe, Dr. Vick Burk in Rotan, Texas, his staff (Deena and Shannon), and all the nameless people who assisted stateside and here in Germany. Rusty and Talon are now world travelers in their old age! Retirement must be grand!

Pet Travel Question: EU Passports and Microchips for Pet Shipping

Wednesday, June 27, 2012 by Pet Travel Questions

Name: Asher
Number of Pets: 1
Pet Type: Cat
Pet Breed: Toyger
From: Italy


Hi, I am moving back to the USA this August after many years abroad and taking our 3-year old toyger with with us. I have already arranged to fly with Lufthansa and to have the cat with me in the cabin, Rome to Charlotte via Munich.

I just got him an updated rabies vaccination and we will of course go to the vet a few days before leaving for a health certificate.

There seems to be some confusion between different sources as to what else is or is not needed. It seems reasonably clear that since he will be traveling with me in the cabin he does not need the Italy export certificate. Both the breeder and the vet said he should need to get the microchip and EU pet passport, however Lufthansa said it was not required, only "recommended" and neither the USDA nor the CDC say anything about the chips and EU passports on their websites.

I understand the point of the chip, but do not want to subject the cat (an myself) to complicated and unnecessary procedures.

Do you know if there is any reason the EU passport and/or microchip would be needed for a cat traveling from Italy to the USA changing planes in Germany?

Thanks Much,



Hi Asher,

Thanks for the questions --  pet travel can definitely be confusing, especially when you're flying internationally. It sounds like you're on the right track so far (here are the pet import requirements for the US just in case). For your situation, an EU certificate is NOT required, and a microchip is not technically required but we do recommend it.

Read more about microchips on our blog (including the implantation procedure from the point of view of a pet specialist and owner), and please don't hesitate to contact us if you have any more questions. You can also talk to your vet if you're still on the fence about a microchip.

Thanks again for reaching out to us, and good luck with your pet travels!


Pet Move Customer Story: Sugar's Move to Austria

Monday, June 25, 2012 by PetRelocation.com Customer


Name: Julie
Pet's Name: Sugar
From: Wheaton, IL
To: Eben im Pongau, Austria

We choose PetRelocation.com from our research on the internet. PetRelocation.com completed all of the paperwork, coordinated with the vet office, and moved our 11-year old Westie, Sugar, on a Lufthansa flight to Frankfurt, Germany. Then they drove Sugar about 6 hours to her new home in the Austrian Alps.

The most surprising part of the move was how calmly Sugar entered the flight crate and laid down for a nap. She was never crate trained until two months before the flight, so I did not think she would be so cooperative. Her crate training consisted of leaving the crate in our family room and feeding her in the crate once per day. We would put favorite toys in the crate so she would have to go into the crate to get them out and play. She rarely went into the crate on her own. That's why I was surprised that she went into it easily for the pickup. We gave her a long walk before the pickup for the flight. I also included an old t-shirt of mine and a small dog bed in the crate. Sugar was fine when she arrived in Austria. She was very happy to greet my husband and run down the mountain after her first Austrian squirrel.

Sugar now gets to travel everywhere, she is welcome in most hotels, restaurants, and shops. A very different life for her. In the picture she is riding down from visiting a mountaintop castle along the Danube near Vienna, Austria.