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Help Me Move My Pet

Can Rabbits Travel to Japan?

Monday, July 28, 2014 by Pet Travel Questions

Name: Emma
Number of Pets: 1
Pet Type: Rabbit
Pet Breed: Holland Lop
From: United States
To: Japan

 

Dear PetRelocation,

I can't find any information on moving my bunny from the US to Japan, including whatever regulations they may have. Please help!

Thanks,

Emma

 

Hi Emma,

Thank you for your question! When seeking out pet import requirements for various countries it's often helpful to look at official government sites such as the USDA or the Ministry of Agriculture for the country of import.

In this case it looks like Japan's pet import information can be found on the Animal Quarantine Service page, and there is an overview of rabbit travel requirements specifically. You'll find here that you'll need an official health certificate, and upon arrival your rabbit will undergo a one-day quarantine inspection. Here's a link to a few frequently asked questions about importing rabbits into Japan.

Hope this helps! Please let us know if you think you'd like some help arranging your move. We've assisted with several rabbit relocations around the world and would be happy to discuss our services with you.

Good luck!
 

Pet News Round-Up: Travel Developments around the World

Friday, July 25, 2014 by Caitlin Moore

The Delhi airport takes steps towards more pet-friendly travel.

Joanie loves Chachi -- a Pit Bull (heartwarmingly) helped an injured Chihuahua to safety.

UK news: A Pug died on a P&O ferry, inciting a petition demanding safer options for pets crossing the Channel.

Can we ever really know a cat?

Are dogs capable of jealousy?

Amsterdam is super expat-friendly.

An unscientific survey explores the question: do big cats like water?

 

pepper

Have a great weekend!

 

Microchip Questions for EU Pet Travel

Monday, July 21, 2014 by Pet Travel Questions

Name: Kerstin
Number of Pets: 1
Pet Type: Dog
Pet Breed: Toy Poodle
From: Alabama
To: Netherlands

 

Dear PetRelocation,

I am traveling in August, first to the Netherlands and then to Germany. I had my 5 1/2 month old dog microchipped last week and he had a rabies vaccination in May. There seems to be confusion online and I am not sure now if everything is in order -- does he need to be re-vaccinated for rabies or is the vaccination in May enough?

Some comments lead me to believe that he needs a new vaccination now and that I have to wait 21 days after that before we can travel. I have read the German authorities website and it is nowhere stated that the rabies vaccination is only accepted if it happened after microchipping the dog. Can you please clarify that for me?

Thanks,

Kerstin

 

Hi Kerstin,

Sure, we'd be happy to provide some information. The USDA website states that pets going to the Netherlands must be microchipped first, then given a rabies vaccine, and then a waiting period of at least 21 days must elapse. (The same is true for Germany.)

In terms of general pet travel advice, we recommend choosing a pet-friendly airline and making sure your dog is comfortable spending time in his travel crate in the weeks before departure. Hydration is also very important.

Please feel free to peruse our blog for more information regarding international pet travel, and let us know if you're interested in finding out about our door-to-door services.

Good luck with everything, and thanks for your question!
 

Dog Travel From Canada to New York

Tuesday, July 22, 2014 by Pet Travel Questions

Name: Cat
Number of Pets: 1
Pet Type: Dog
Pet Breed: Dachshund
 

Dear PetRelocation,

I am planning to travel to Canada and back to New York by car. I want to take my dog with me but I am having a terrible time finding out what I need to do in order to make this trip possible.

I do not want to try to re-enter the US with my dog and find that I cannot. I can't seem to find a proper website with information about what New York State regulations are in order to return with my pet dog.

Do you know what I need to have? I asked a local vet office and they didn't know either. He has his rabies vaccination certificate but I think New York State wants more than that. Am I right? HELP!!!

Thanks so much,

Cat

 

Hi Cat,

Thanks for reaching out, we'd be happy to provide some information. For reference, here are the pet import requirements for Canada and the pet import requirements for the United States.

We have previously discussed what it takes to cross the US/Canada border with a pet on our blog. The US is generally more lenient than Canada (and many other countries), but to return to New York specifically you'll need proof of an updated rabies vaccine and a certificate of veterinary inspection. Take a look at the CDC and USDA websites for more information.

Hopefully this helps, Cat. Please let us know if you require further assistance, and have a great and safe trip.

 

Questions about Bird Travel to Hawaii

Thursday, July 24, 2014 by Pet Travel Questions

Name: Cayla
Number of Pets: 1
Pet Type: Small Bird
Pet Breed: Cockatiel
From: Mainland United States
To: Hawaii

 

Dear PetRelocation,

I know there are a lot of regulations with quarantine and regulations with dogs and cats going to Hawaii, but what will I need for my bird? I know she'll need a health check-up two weeks prior to flying, and I was told the vet should have everything in order for us to move to Hawaii.

I would just like to double check.

Thanks,

Cayla

 

Hi Cayla,

Thanks for the question, we'd be happy to offer some direction. According to the official Hawaii government website, most bird species require two different permits, including -- since you're coming from the Mainland United States -- this import permit.

In addition to those official Hawaii-specific details, here is more general information from our blog about transporting birds. It's important to secure the correct airline-approved travel container and to make sure you understand all airline regulations and import procedures in order to avoid delays. Please note that the Honolulu airport is the only entry port for birds in the state, for example.

Please contact us if you think you'd like some help relocating with your bird, and good luck!

Pet News Round-Up: It's a Pet-Friendly World

Friday, July 18, 2014 by Caitlin Moore

Ikea's brilliant pet adoption program.

The DOT has issued new reporting rules for airlines regarding pet travel.

Video: Dogs in wheelchairs playing fetch.

Dogster's Editor's Picks.

Dog Fancy has named Austin, TX (where we're based!) DogTown USA 2014.

Home builders are adding rooms just for pets.

Examining dog-human connections (in therapy).

 

cat on records

Have a good weekend, pet lovers!

U.S. Department of Transportation Expands Airline Reporting Requirements

Thursday, July 17, 2014 by Caitlin Moore

Beginning Jan. 1, 2015, more airlines will be required to report incidents involving the loss, injury or death of an animal during transport. This expansion of the current rule is meant to "provide consumers with a fuller picture of an airline's safety record," said U.S. Transportation Secretary Anthony Foxx.

Currently just 14 airlines have to adhere to reporting rules, but the expansion will mean that 27 carriers will now be responsible for filing annual reports detailing specific incidents as well as the number of animals carried. The definition of "animal" includes dogs and cats and also covers commercial shipments.

So what are the implications of this? As we told nbcnews.com, greater transparency is a good thing, and hopefully this will inspire every airline to do better when it comes to transporting pets. There are a handful of pet-friendly options out there now (we feel confident flying with a select few carriers, suck as KLM, Lufthansa and United), but it would be heartening and better for everyone to see greater attention paid to pet safety across the board.

Remember, pet travel is actually pretty safe overall, but there is certainly room for improvement. The pet travel industry continues to grow, and it's well past time for airlines offering pet travel options to truly commit to making their services as safe as possible. Greater accountability will help with this, and this new DOT rule is a step in the right direction.

If you'd like to know more, the Department of Transportation issues a monthly Air Travel Consumer Report and makes it publicly available on its website. If you're thinking about moving with a pet and have questions about it, please contact us.

 

pet in cargo

Cargo pet travel. (Photo Credit: Sandy Robins)

 

 

Dog Travel from Australia to Canada

Wednesday, July 16, 2014 by Pet Travel Questions

Name: Keiran
Number of Pets: 1
Pet Type: Dog
Pet Breed: American Blue Staffy
From: Sydney, Australia
To: Banff, Alberta

Hey there,

I'm moving from Sydney, Australia to Banff, Alberta on the 15th of October 2014. I would love to take my American Blue Staffy over to live with me. I was just wondering what I need to do to get him over there and also would like to know how much it will cost?

Any help would be appreciated.

Kind Regards,
Keiran
 

Hi Keiran,

Sure, we'd be happy to offer some information.

First, take a look at the pet import requirements for Canada. Via the official government website, you'll see that you'll need a rabies vaccination certificate or a vet health certificate. Be sure to look over these details carefully to avoid any problems or delays.

In terms of additional pet travel information and tips, you're welcome to take a look at our blog. We recommend choosing a pet-friendly airline and finding out what their particular requirements are, helping your dog to be well-acclimated to his travel crate, and discussing any health-related questions with your vet.

One further thing to note: some airlines (including Air Canada) require that American Staffordshire Terriers and other "strong breeds" travel in reinforced crates, so you'll want to double check with the airline you're planning to use to find out if they impose this rule.

Hopefully this helps to get you started! If you'd like to find out more about our door-to-door services, please fill out our free quote form. Generally our international moves begin at around $2500 USD, but with more details will be able to give you a more precise estimate.

Thanks for reaching out, and good luck!

Cat Travel to Australia from Non-Approved Countries

Tuesday, July 15, 2014 by Pet Travel Questions

Name: Kariem
Number of Pets: 1
Pet Type: Cat
Pet Breed: Persian
From: Saudi Arabia
To: Australia

 

Hi PetRelocation,

I am in Saudi Arabia and planning to bring my cat to Bahrain. Could you offer some guidance about how to export her to Australia?

Thanks,

Kariem

 

Hi Kariem,

This is a good question, as Australia is a rabies-free country and moving pets here requires following particular processes very carefully.

It sounds like you know that cats can't move directly to Australia from Saudi Arabia -- here is more information about moving from a non-approved country. If you choose Bahrain as your country of departure, you'll need to follow the rules as outlined and complete all rabies vaccines, examinations, etc. in Bahrain.

The official Australia Government website also offers detailed instructions and a planning tool that will help you arrange the steps punctually and correctly. There have been a few recent rule changes regarding pet imports to Australia, and we've been hearing reports that some people have been encountering delays and extra fees due to not following procedures carefully enough.

Other than that, we can offer a few basic pet travel tips: choose a pet-friendly airline, help your cat to become acclimated to her crate, make sure she's well-hydrated before, during and after flight, and consider hiring professional assistance if you're unsure of anything.

If you'd like to find out more about our services, please fill out our free quote form.

Thanks for the question, and good luck with your move!

Dog Travel to Puerto Rico

Monday, July 14, 2014 by Pet Travel Questions

Name: Pia
Number of Pets: 1
Pet Type: Dog
Pet Breed: Doberman
From: New York, USA
To: Puerto Rico

 

Dear PetRelocation,

I'm going to be staying in my new home in Puerto Rico for 2-3 months over the winter and need to take my dog because it's too long for me to be separated from her. She is a rescue dog and she has been through a lot of abuse before I took her into my home, so I don't want to put her through such a long separation. Besides, I'm going to be living there permanently sometime soon and I need her to get used to her new home.

After doing a lot of research on the Internet I'm finding out that it's a lot more difficult as I thought. What if any advice do you have for me??

I always fly JetBlue because that is one of the best and cheapest airlines to Aquadilla, PR but they are not very pet friendly when it comes to my size dogs!

I would appreciate any good advice and thank you for your time!

Regards,
Pia

 

Hi Pia,

Thanks for your question, we'd be happy to offer some information. Pet travel can definitely seem overwhelming at first glance, but after spending some time learning more about the process it's common to start feeling a little more at ease.

Here are a few links that will help to get you started:

 

In terms of airlines, it's very important to choose a pet-friendly carrier. We often use United, for example, because they have an established PetSafe program.

Please know that it can be demanding and expensive to travel long distances with pets, and many pet owners decide that, while a permanent relocation warrants bringing their furry family members along, shorter trips or vacations often don't. Often it's in the pet's best interest to leave them with a trusted sitter rather than put them through the travel process repeatedly, but that's something that's up to you, of course. Feel free to discuss the issue with your vet as you work towards making a decision.

Hopefully this information points you in the right direction, Pia. If you're interested in finding our more about the door-to-door services we offer, please fill out our free quote form.

Thanks again for reaching out, and good luck with everything!


 

Pet News Round-Up: Money Saving Tips and Travel News

Friday, July 11, 2014 by Caitlin Moore

Money saving pet travel tips.

These police dogs are trained to sniff out hard drives.

Meet Wednesday, the cat featured as our Pet Move of the Month.

This cat video is adorable.

Twelve dog-friendly beaches.

New reporting rules address pet safety on planes.

 

monty

Happy Friday!

 

Pet Move of the Month: Wednesday's Journey to New Zealand

Tuesday, July 8, 2014 by PetRelocation.com Customer

wednesday the catThis month's featured pet move is Wednesday, a cool cat we assisted with a move to New Zealand. We featured her several weeks ago in a post about cat crate-training techniques and were also happy to discover that her owners have a blog for her, too.

They were kind enough to share a few more details about what it's like to move a pet to New Zealand (hint: it can be tricky), and now the incredible experience is complete and they're one happy family again -- ready to explore their new home!

What brought about your move to New Zealand?

A great job offer working on Linux computers (and the largest super computer in the Southern Hemisphere) prompted our move, and...it's New Zealand!  We both always hoped to at least visit New Zealand, so when the opportunity came up to move here we just had to take it.

Have you ever moved a pet internationally before this?

No, this was our first time and we were absolutely terrified!

What were some of your initial concerns?

Our move was a bit complicated, we didn't know we were moving until two months before we were scheduled to be on a plane.  Because of waiting periods between shots and when she could be cleared to travel internationally, Wednesday had to stay behind in the States for five months after we had already relocated to New Zealand.  This lead to our biggest concern being if she would remember us at all.  Other fairly large concerns were, "Is this what's best for her?" and "Will the long flight scar her for life?"

What surprised you about the pet travel process?

We were both shocked to discover that the hardest part isn't the move itself, it's getting your pet's paperwork in order prior to the move. The move itself was very smooth, and after they picked her up PetRelocation kept us apprised of where Wednesday was and how she was doing every step of the way. 

 

wednesday with crate

 

How did Wednesday handle the transition?

Honestly, she adjusted more quickly than we did.  I work from home, so the first week she spent glued to my side, cuddling up next to me any time I was sitting down.  After some much needed time together after so many months apart, she easily fell back into her usual routine.  Also, those fears we had about her forgetting us were simply foolish, when Wednesday finally arrived in New Zealand she was purring before we could even get her out of the crate.  She knew exactly who we were and that she was home.

Is New Zealand a pet friendly place to be?

New Zealand is very pet friendly, but in a different way than the States.  Here there are no screens in windows and doors are often left open.  It is not uncommon for a cat to wander into a shop and make themselves at home.  We even had a late night break-in of the feline variety when we first arrived, a neighbour cat sneaked in through an open window and then couldn't figure out how to get back out.  Wednesday is strictly an indoor cat, so this aspect of Kiwi life is something we wish we had known about prior to moving.

It may be different in more remote areas of New Zealand, but here in the city pet shops seem to be in good supply and are often paired with vet and grooming services.  Pet food and cat litter can be awfully pricy, though most stores offer their own home brand for significantly less than Purina or Friskies.

wednesday hiding

 

What advice do you have for people who might be planning a pet move?

First of all, don't panic. The moment you think you might be moving abroad, start looking into what might be required to move your fluffy family member.  Every country has different requirements for importing animals and some of them have lengthy quarantine times, so definitely begin preparing at least six months in advance.

What made you decide to hire help with your move?

Because it is such a long journey, New Zealand actually requires you to use a relocation service to move your pet.  We found out about PetRelocation online and when we contacted them for more information, Heather was friendly and informative; she even stayed on the phone with us when we took Wednesday to her first vet appointment, and we hadn't even officially signed up with PetRelocation.com yet. After that, we knew we didn't need to look any further for relocation services, and we were right.

wednesday sleeping

 

One more thing: you all sent us a photo of Wednesday when she touched down in California and had an overnight stay before continuing on through the journey. That really put us at ease, and something that really wasn't something you had to do.

You just did it, and it made a WORLD of difference.

--

Thanks to Wednesday's caring owners for sharing this story with us! Have an international move coming up? Please contact us if you think you'd like some help.

 

Preparing Pets to Relocate to Australia

Monday, July 7, 2014 by Pet Travel Questions

Name: Tyler
Number of Pets: 2
Pet Type: Dog
Pet Breed: Labrador, Shar-pei
From: United States
To: Australia

 

Dear PetRelocation,

My wife and I are planning on moving to Australia this fall and want to take our two dogs with us on the trip. We recently lived in Korea for a year with the two dogs (the dogs are from USA originally) so they have had the rabies blood work (summer 2013), microchip, and all of that good stuff. Are we going to have any major problems moving them to Australia with us?

Thanks,

Tyler

 

Hi Tyler,

Thanks for your question. Moving pets to Australia is a process that takes several weeks and it requires carrying out a series of steps very carefully. It sounds like you may be in good shape (especially because your dogs are used to traveling in general), but you'll want to visit the official Australia Government website and use the information and planning tools they provide to make sure everything is in order to meet your desired departure date. Take a look here.

Also, in case you weren't aware, Australia recently increased the costs associated with importing pets. Here is more information about the new price structure.

Aside from that we can offer the standard advice: choose a pet-friendly airline, make sure you have the correctly-sized travel crates (and if they've been in storage make sure they are still in good shape), and help your pets to be as healthy and hydrated as possible before the trip. If you think you'd like to hire some assistance, you're welcome to contact us for a free quote for our door-to-door services.

Hope this helps, Tyler. Let us know if you have further questions, and good luck!

French Bulldog Travel Tips

Thursday, July 10, 2014 by Pet Travel Questions

Name: Diane
Number of Pets: 1
Pet Type: Dog
Pet Breed: French bulldog
From: USA
To: South Africa

Hi,

I was wondering... my dog is up to date with all shots and is healthy. I need to go to South Africa for a month -- will my dog be quarantined when entering South Africa? When we come back to the USA will he be quarantined?

Thanks,

Diane
 

Hi Diane,

There is currently no quarantine requirement for pets entering either of these two countries. You will need to follow each country's entry guidelines, however; here are the pet import requirements for South Africa and here are the pet import requirements for the United States.

When taking a short back-and-forth trip like this, it's important to do your research carefully and help prepare your dog as much as possible. Find out exactly what the airline requires, procure the right travel crate, and plan out all the details regarding health paperwork and vaccines.

Be aware that French Bulldogs are sensitive travelers due to their higher susceptibility to breathing issues caused by stress and high altitudes, so you'll want to talk to your vet about any concerns you have and take every precaution possible to avoid any issues. You can read more about traveling with snub-nosed breeds on our blog. In general we suggest choosing roomy travel crates for snub-nosed pets and helping them to be be as healthy and hydrated beforehand as possible. Be aware that many airlines do not fly snub-nosed breeds.

To be honest, many people who initially plan to bring a pet on an international vacation (especially one who faces particular challenges) soon realize that the financial costs and time demands make it much less simple than they initially thought, and it actually makes more sense to leave the pet at home with a trusted friend or pet sitter. This is a decision to make after speaking to your vet and doing some research about the process.

Hopefully this gives you a few things to think about, Diane. Please let us know if you have any further questions, and good luck with whatever you decide!

 

Are There Breed Restrictions for Dogs Traveling to the United States?

Wednesday, July 9, 2014 by Pet Travel Questions

Name: Henry
Number of Pets: 2
Pet Type: Dog
Pet Breed: Rottweiler
From: Venezuela
To: Miami, FL

Hi,

I would like to know if i need any specific paperwork to bring my Rottweilers into the United States. Also I just need the screwworm proof, rabies vaccination, and a veterinary certificate, right?

Thanks,

Henry

 

Hi Henry,

Thanks for your question, it sounds like you're on the right track. In addition to the items you mentioned, you will not need any kind of breed-specific paperwork. The United States does not make distinctions between breeds when it comes to importing pets, and in general it's one of the more straightforward countries when it comes to pet travel.

Flying with large dogs may require you to seek out custom crates -- here is more information about pet travel crates as well as the answers to a few basic pet travel questions. We recommend choosing a pet-friendly airline and researching their policies well in advance so as to avoid any surprises.

Hope this helps! Please let us know if you think you'd like to enlist some help with your relocation, and either way good luck with everything.
 

Pet News Round-Up: Pet Travel Developments and Fitness Tips

Friday, July 4, 2014 by Caitlin Moore

Spotting dogs in Tokyo, Japan. (You will love this blog.)

Tips for keeping pets in good shape.

Luxury pet travel options.

A petition has been launched to let dogs ride the Eurostar.

Fourth of July pet safety tips.

Pet boarding facilities around the world.

 

callie the red lab

Have a wonderful weekend!

 

Pet Travel Spotlight: Boarding Facilities in Zurich

Wednesday, July 2, 2014 by Pet Travel Questions

We recently helped a client move their dog to Zurich, Switzerland, and because the owners were arriving after their pet, it was necessary to find a boarding facility to use during the transition period (this happens a lot with international moves).

Zurich happens to have some of the nicest facilities we've seen, and our agent there snapped a few pictures to share. Take a look at this top-notch kennel -- it seems like a place any dog would love to stay.


zurich boarding facility

Master Suite

 

zurich boarding facility - play yard

Play Yard

 

zurich boarding facility

Home Sweet (Temporary) Home

 

Have questions about arranging an international pet relocation? Contact us for assistance.

Cat Travel to Singapore

Tuesday, July 1, 2014 by Pet Travel Questions

Name: Michelle
Number of Pets: 1
Pet Type: Cat
Pet Breed: Maine Coon
From: UK
To: Singapore

Hi PetRelocation,

I am moving fairly quickly to Singapore (probably moving 14/15th Aug 2014). Do I have enough time to sort out getting my cat there?

Can you please advise what I need to do?

Thanks,

Michelle

 

Hi Michelle,

Thanks for your question. Moving pets to Singapore does require several weeks of preparation, but coming from the UK (a 'Category A' country), means you'll be facing the least strict requirements.

Per the official Singapore government website, here is a link explaining what you'll need to import your cat to Singapore. There will be no quarantine for your cat if you follow the rules carefully and correctly.

Feel free to contact us if you have questions about this or if you think you'd like some professional assistance to arrange your move. We've helped many pets move to Singapore (including Sigro and Purrla) and we'd be happy to help you, too. Note that we help many pets move before or after their owners, so if the process ends up taking longer than you'd hoped and you need to move first, we can talk to you about how we could help with your cat's boarding, transportation, etc. during that transition period.

Good luck with everything, Michelle, and please let us know if we can be of further assistance.

 


 

How to Start the International Pet Travel Process

Wednesday, July 2, 2014 by Pet Travel Questions

Name: Ashley
Number of Pets: 1
Pet Type: Dog
Pet Breed: Lab Mix
From: San Diego, CA.
To: Sicily, Italy

 

Dear PetRelocation,

I am so lost about where to even begin to plan travel for my four-legged baby. Any help you can provide would be wonderful!

Thanks,

Ashley

 

Hi Ashley,

Thanks for contacting us with your question! We'd be happy to offer some assistance -- most people begin the pet travel process feeling pretty anxious but the more information you have, the easier it becomes to put together a safe trip.

To start, here are the pet import requirements for Italy. You can also check the USDA website for additional details. Your dog will need to be microchipped and then receive the basic vaccines as listed. You'll also want to choose a pet-friendly airline, help your dog grow accustomed to the travel crate, and possibly hire an agent or pet relocation professional to help you.

For your reference, here are a few frequently asked pet travel questions and answers. Hopefully this will help to get you started, and if you have more questions or would like to find out more about our services, you're welcome to contact us.

Good luck with the trip!!
 

Pet Shipping: Questions About Eating and Drinking During Flight

Monday, June 30, 2014 by Pet Travel Center Questions

Name: Jennifer
From: Bangkok, Thailand
To: LAX, USA
Pet: Mixed breed, 9 years old, 40 pounds.

Dear PetRelocation,
 
You moved my dog when we left for Bangkok. We were very happy with the services with PetRelo. Now, he is moving back to the US. My question is, is he supposed to have food in his food tray while on his flight? (The mover told me to fill the food tray with food, and I disagree with that.) How many hours ahead of time should he be eating or not eating? They also said to fill up a water bottle with water... Is this right?
 
Thanks,
Jennifer
 
Hi Jennifer,
 
It's great to hear from you again! To answer your question, no, food should not be available to pets during flight and we recommend feeding them at least 2-3 hours before they travel to give their food time to settle and help prevent any stomach discomfort.
 
If you're stopping for an extended/overnight layover you can feed your dog during that time. It is important to provide water, however (cups should be attached to the inside of the crate as you can see in the picture below). Hydration is crucial -- read more about pet hydration during travel.
 
Hope this helps! Please let us know if you have any more questions, and if you think you'd like to enlist our help once again, we'd be happy to talk. Good luck with your move!