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ISO Compliant Microchips for Pet Travel to Sweden

Wednesday, March 25, 2015 by Pet Travel Questions

Name: Sofia
Number of Pets: 1
Pet Type: Dog
Pet Breed: Havanese
From: USA
To: Sweden

Dear PetRelocation,

Our dog has just been microchipped with a HomeAgain chip that is 15 digits. Is this chip ISO compatible? Will customs in Sweden be able to scan his chip?

Best,

Sofia
 

Hi Sofia,

Thank you for your inquiry. Yes, HomeAgain chips are ISO compatible so you'll be in accordance with this requirement upon entry to Sweden.

For your information, here are the pet import requirements for Sweden as well as a little more information about microchips and pet travel. Now that you have the microchip, you can have your dog vaccinated against rabies (this must happen after the microchip is implanted to be valid). Tapeworm treatment is also required for dogs entering Sweden and we recommend basic vaccinations, as well (you'll see this all outlined in the above link).

If you have any general questions about pet-friendly airlines, crate training, etc., please take a look at these frequently asked questions about pet travel.

Hopefully this helps! Please let us know if you'd like to find out more about our door-to-door pet travel services, and just for fun, here are a few pet travel stories from clients of ours who have moved to Europe.

Happy travels!

Incredible Experiences: Ziggy & Zoey's Big Journey to Germany

Wednesday, March 25, 2015 by PetRelocation.com Customer

We recently helped Ziggy and Zoey travel from Texas to Germany and their owner was kind enough to send us an update. We're happy to hear the pups are settling into their new surroundings with ease!

Hi Penney!

Ziggy and Zoey are doing great! They were so excited to see us, and I was so relieved to see them! They slept off their jet lag and went right back to normal! 

I had heard so many horrible stories of pets traveling and being under so much stress that they took a very long time to bounce back to normal. I can happily say our dogs were happy and healthy the entire journey. Y'all did such a great job keeping me informed of their whereabouts even when I didn't have a new phone to contact you!

Hamburg, Germany is exceptionally dog friendly, so we've been working on our pups' manners and teaching them basic German phrases. If anyone needs them to sit, or lay down (etc.), they can!

Thank you again, 

Mandy

 

ziggy & zoey

Well done, Ziggy and Zoey!

 

Need help moving your pets to Germany (or anywhere else)? Please contact us for a consultation.

Cat Travel Question: Australia's 10 Day Quarantine

Monday, March 23, 2015 by Pet Travel Questions

Name: Elleni
Number of Pets: 2
Pet Type: Cat
Pet Breed: Maine Coon & Siamese
From: Thailand
To: Australia

Dear Sir/Madam,

I have heard the law has changed when bringing house pets from Thailand to Australia, where it used to be that you had to send the pets to Singapore for 6 months including one month quarantine. Now I hear that the quarantine period for a dog or cat is 190 days, where 180 of these days can be completed in the county of origin then there will be 10 days of quarantine in Australia.

Where can I find all the information relating to this? I have house cats who do not go outside my apartment in Bangkok. Where does the 180 days take place? At my home or a special facility?

Thank you in advance.

Kind Regards,

Elleni

 

Hi Elleni,

Thanks for your question, we'd be happy to offer some information. To start, here is a link to the Australian Government Department of Agriculture website -- here you can find out everything you need to know and build a timeline for your move that will outline when to get each vaccine and permit, etc. You're right that the quarantine time has changed (it used to be 30 days upon arrival in Australia and now it's 10), however you'll still need to make some special arrangements based on where you're starting your journey.

Thailand is not an approved country from which you can directly enter Australia with pets, so you'll have to choose a third country for your cats to spend time in. You'll need to follow these pre-export requirements carefully, and then the cats will fulfill the 10-day quarantine upon arrival (before that they can remain under your care).

For general advice, please take a look at these common pet travel questions and tips for crate-training your cats. If you've never traveled with a pet before the situation probably feels overwhelming, and even if you have it helps to brush up on a few basics.

Please let us know if you'd like some assistance moving your cats to Australia. Thanks again for reaching out, and good luck!

Cargo Pet Travel to Canada (With an Older Dog)

Friday, March 20, 2015 by Pet Travel Center Questions

Name: Sheeba
From: Chennai, Tamil Nadu, India
To: Toronto, Ontario, Canada
Pet: Jenny (Fox Terrier and Lhasa Apso Cross breed, 9 yrs, 8 kg)

Hi PetRelocation,
 
Can my dog travel with me in cabin? If so, please do recommend an airline for me to travel along with my dog from Chennai, TN, India to Toronto, ON, Canada.
 
Also provide me with the list of requirements according to Canadian Food Inspection Agency. I haven't maintained the vaccination card though my dog has had regular vaccinations. Can I provide the No Objection Certificate alone? I also don't feel comfortable with my dog travelling in cargo since she is already 9 years old.

Thanks,
Sheeba
 
 
Hi Sheeba,
 
Thanks for contacting us with your question! You'll find the best and most comprehensive information about moving pets to Canada on the official Canada government website. The instructions for bringing your dog from India are outlined here; as you'll see, you need to have proof of an up-to-date rabies vaccine in the form of a Rabies Vaccination Certificate. There is currently no quarantine.
 
If you fly on a commercial airline your dog will need to travel via cargo, as she is too large to go in the cabin (even if she was small enough, many airlines don't allow in-cabin pet travel for international routes). We certainly understand that you feel fearful about pet cargo travel, but under the right circumstances this is a very safe undertaking. Please read over this pet travel advice to find out more.
 
Also, we'd like to direct you to this information about how to fly an older pet safely. There are a few extra considerations you can attend to in order to help your 9-year-old pup handle the trip as well as possible.
 
Hopefully this helps, Sheeba! Please contact us for a consultation if you need further assistance, and good luck with everything.

Pet Travel Barriers: Puerto Rico's Pit Bull Ban

Thursday, March 19, 2015 by Pet Travel Questions

Name: Erika
Number of Pets: 1
Pet Type: Dog
Pet Breed: Pit Bull
From: Texas
To: Puerto Rico

 

Hi PetReloction,

My family has had our dog for 5 years and we will be moving to Puerto Rico soon. Can we take her with us?

Thanks,

Erika

 

Hi Erika,

Thanks for your inquiry -- unfortunately Pit Bulls are not allowed to be imported into Puerto Rico at this time.

Per the USDA website:

All breeds of Staffordshire bull terrier, American Staffordshire terrier, American Pit Bull terrier, and hybrids produced by crossbreeding with dogs of other breeds are prohibited to be introduced or imported to Puerto Rico.

Sorry to be the bearer of bad news, Erika. Breed bans are certainly frustrating and can throw a wrench into international travel plans. Be aware as you continue to research Pit Bull travel that many airlines require reinforced crates when transporting this and other breeds, and there are a few other countries that practice breed-specific legislation, as well.

Please take a look at these resources for more information about breed-specific legislation and traveling with Pit Bulls. Please let us know if you have further questions and think we might be able to help.

Good luck!


 

Pet Move of the Month: Kobe the World Traveling Conure

Wednesday, March 18, 2015 by PetRelocation.com Customer

KobeWe move quite a few dogs and cats here at PetRelocation, but every few weeks we have the chance to help a feathered friend relocate across the world, too. Today we're excited to introduce you to Kobe, a beautiful green-cheeked conure, as our featured Pet Move of the Month!

Kobe has actually moved with us before -- he went to South Africa back in 2013, and recently we helped him return to the United States with his owner, who says that Kobe is "handsome and he knows it."

Find out more about bird travel and Kobe's journey, and thanks to his mom for sharing their travels with us!

You’ve moved with Kobe before – how did this time compare?

I hired PetRelocation initially to help me move Kobe to South Africa when I decided to relocate there in late 2013. Reading up on the process it seemed pretty overwhelming, but PetRelocation got everything sorted out. Most importantly, Kobe arrived in South Africa in great shape after two months of quarantine.

Bringing Kobe back to the States was a bit easier because he only had to do quarantine when he arrived back in the States, and there was less paperwork to do because he is a U.S.origin bird. The thing that was the same was that Kobe arrived in great shape, seeming unfazed at all by his travels and quarantine.

What were some of your initial concerns about moving back to the United States or about bird travel in general?

My biggest concern in traveling with Kobe was always that he would be overly stressed or frightened by the situation. Those concerns were alleviated quite a bit after his first trip, and I've learned that birds are a lot more resilient than perhaps they're made out to be. Kobe also went on a lot of car rides in both the U.S. and South Africa, so that could have helped.

 

kobe

 

What surprised you about the bird travel process?

Everything this time around was pretty routine after the first move, but going back to the first time around, it's important for people to consider whether their bird is a CITES bird (protected species), which I believe most parrots, including Kobe, are. That made for  a lot more paperwork and headaches (mostly for the PetRelocation folks, not so much me or Kobe!). It also amazed me first time around how long it took for everything to come together. Fortunately I wasn't on a strict timeline at the time, but someone wanting to move with their bird should get started on the paperwork about six months before they intend to move!

How did Kobe handle the move and how did he settle in?

Amazingly well. I called the quarantine facility about once a week during his time there and only ever got positive reports, and once we were finally reunited after eight months apart a few weeks ago, it was like we'd never been apart. Like I mentioned before I've always been conscious to take Kobe out of his comfort zone (taking him for car rides, having other people handle him, etc.) so perhaps that has helped, but I want other bird owners to know that they don't necessarily have to be worried about their bird's well being if they want to bring their bird on a move; the bird can handle it. I think the expense and short time apart is well worth it in the end. 

 

kobe

 

How do South Africa and the United States compare in terms of bird-friendliness (any thoughts about cultural attitudes, amenities, etc.)?

South Africa is a very bird-friendly place -- in fact, I got the idea to add a bird to my family after a visit to South Africa a few years ago. I think birds are possibly a more common pet there than they are in the U.S.

What advice do you have for people who might be planning a bird move?

As I mentioned before, start as early as you can, and have patience -- a lot of the paper work takes time. And once you decide your bird will make the move, make efforts to take him out of his comfort zone. A few car rides in his travel crate (he will need a special travel crate approved by the TSA -- PetRelocation will give you all the details -- would be a great idea, and letting him spend time in the crate before he has to fly in it. 

And if you're on the fence at all because you're worried it won't be in your bird's best interest to move him, know that Kobe has handled two transatlantic moves incredibly well, and none worse for the wear. Birds love their people, and I think a short time apart and a bit of paperwork is better than the worry and heartache of having to re-home them.

 

kobe

 

What made you decide to hire assistance with Kobe's move?

When I first began to research moving Kobe, it became apparent pretty quickly that everything had to be done to an exact standard, and if you arrived at the airport with your bird and something wasn't right, you could be turned away, which would be horrible! I had enough to think about with getting myself moved, so I decided to entrust Kobe to PetRelocation. It was a great decision -- I wish they could have handled my paperwork, too! Mandy and the team were so thorough with updates that I knew Kobe would be completely taken care of every step of the way, and that proved to be true.

Thanks again to Kobe and his awesome owner! Please contact PetRelocation with your questions about how to move a bird domestically or internationally.

Incredible Experiences: Magnolia's Big Move

Tuesday, March 17, 2015 by PetRelocation.com Customer

Name: Chelsea
Company: ION Geophysical
Pet's Name: Magnolia
From: Houston, Texas
To: London, UK
 

When my husband was offered a position in the UK, we were thrilled but also slightly worried about the logistics of moving our sweet Magnolia. Being a Boxer with a short little snout, we were concerned about her long journey and how to properly prep her for travel.

Thankfully, after a few days of endless online research we decided to proceed with PetRelocation and we are so glad we did! Maegan and Linda were part of our "team" and we are so thankful for them. The stress of relocating internationally is a job on its own, but when you add a dog to the mix it elevates the stress to a whole new level.

We felt so at ease with the process and never once did we worry about our sweet pup throughout this whole ordeal. The team was professional, courteous, and a joy to work with. We will absolutely be using their service again when we move back to the states!

P.S. Magnolia is doing great and loving this cool London weather!



Sweet Magnolia

Pet News Round-Up: SXSW & Travel Tidbits

Friday, March 13, 2015 by PetRelocation.com Master

Are you coming to our Yappy Hour March 13 and 14?

Pet panels and events at SXSW.

Meet Joe, one of our pet-loving, hardworking Corporate Account Managers.

How to avoid puppy scams.

Remember that pet moving expenses are tax deductible.

You've heard of DogVacay, but did you know there's a CatVacay, too?

 

Luther

Have a good weekend!

 

Pets at SXSW: Going Beyond Cat Videos

Thursday, March 12, 2015 by Caitlin Moore

sxswAs animal lovers interested in all the latest pet and pet travel trends, the PetRelocation team is always curious about the pet presence at SXSW -- one of the biggest tech conferences in the world.

Each year a few Interactive panels embrace animal-related topics (usually in the form of cat videos and social media), and side parties often feature pet guests of honor to drum up attendance and publicity for various start-ups and brands.

So, what's going on in 2015? Here's a rundown of pet-related events at SXSW this year.

Official SXSW Panels:

'Cat'astrophe: Good, Bad & Ugly of Internet Cats -- Despite their online popularity, do cats get less care and respect than dogs in the real world? Bryan Kortis of PetSmart Charities and Jackson Galaxy, a cat behaviorist, discuss the lives of cats in today's well-meaning but often very flawed world. This panel is open to Interactive, Gold and Platinum badge holders. (Monday, March 16, 3:30 p.m. to 4:30 p.m.)

Animal Planet's Next Cat Star Party -- Here's a chance to hang out with the next big cat reality star (because that exists, of course) and vote on your favorite finalists while partying with fellow cat lovers and Austin 80s cover band The Spazmatics. This event is open to Interactive, Gold and Platinum badge holders. (Sunday, March 15, 8 p.m. to 2 a.m.)

GIS Mapping: Using Technology to Save the Lives of Dogs and Cats -- Presenters from the ASPCA will discuss how advances in technology can help lower euthanasia rates and alleviate pet homelessness. This panel is open to Music, Interactive, Gold, Platinum badge, and Artist wristband holders. (Tuesday, March 14, 10 a.m. to 11 a.m.)

VodkaforDogPeople: Matchmaking a Business Heart -- Two Austin businesses, Tito's Handmade Vodka and Emancipet, have forged an unlikely but strong and mutually beneficial partnership that relies on a love of pets. Reps from each company, Beth Bellanti and Amy Mills, will tell you all about it. (This panel is open to Interactive, Gold and Platinum badge holders. (Monday, March 16 3:30 p.m. to 4:30 p.m.)

Events Involving Pets:

Mophie Rescue: If you find your phone battery can't quite keep up with the constant texting and Twitter-checking that SXSW demands, maybe a dog can save you. Festival folks are invited to tweet at @Mophie and, if you meet the designated requirements (phone life and location), a St. Bernard will come to your rescue with a phone charger. Sounds pretty gimmicky, but at least the dogs are adoptable? (Ongoing)

PetRelocation's Yappy Hour -- Of course we have to mention our own party! We're inviting pet lovers to stop by for some puppy playtime on Friday and quality cat time on Saturday (all furry friends are up for adoption with Austin Pets Alive!) along with free beer, a photo booth, swag and more. Find out more and RSVP here. (Friday, March 13, 1 p.m. to 6 p.m. and Saturday, March 14, 10 a.m. to 4 p.m.)

Haus of Bacon -- Grumpy Cat is returning to SXSW for the third year in a row and will be appearing at a "one-of-a-kind art gallery that includes a team of celebrity cats." This blessed event will take place at 200 N. Congress and is free and open to the public. (Saturday, March 14, 1 p.m. to 8 p.m. and Sunday, March 15, 1 p.m. to 6 p.m.)

Did we miss any? Some side parties might be dog-friendly (note that ours is not), but we suggest considering your pet's comfort and safety before bringing them to a crowded or loud event. Have fun, everyone, and we hope to see you at SXSW!

Employee Profile: Joe, PetRelocation Corporate Account Manager

Wednesday, March 11, 2015 by Core Values

joeBy Kelley Barnes, Director of HR

If you have a ‘Joe Fraser type’ in your company, then you know how lucky you are.

What do I mean by that – a ‘Joe Fraser type’? In this case, it means to have that outgoing, social personality who also has the uncanny ability to get things done. In the offices of PetRelocation, in addition to being the point of contact for a number of our corporate accounts, Joe is the driving force behind our well-attended, regular monthly outings to experience Austin culture and fun. (Of course it doesn’t hurt that our offices are one block over from Austin’s legendary Sixth Street Entertainment District).

Joe is someone we can always rely on to have a smile on his face and to generally rally the troops when a cheerleader is needed. It’s clear he draws on his skills in Improv and Comedy on a daily basis. It’s also no accident that he sits next to the office gong.

For Joe and the other members of our Corporate Accounts team, the end of February is the start of high season. More and more requests will come to us for clients who are being moved around the world by their companies during the start of summer as they plan ahead for the big life change.

Before things get hectic for Joe, he was able to take a few minutes to answer the profile questions below. I hope his answers will bring a smile to your face as they did to mine.

Why did you decide to apply to PetRelocation initially?

I applied for the Sales Consultant role right before I got married in 2011. At that time, I was managing a Segway tour company in downtown Austin. While it was one of the most fun jobs I had ever had, it didn’t provide me the means to provide my soon-to-be wife the life that she needed. So I was searching for a “cool job” that paid more than the Segway job and also had benefits. When I found PetRelocation, everything just fell into place. February 1, 2015 marked my 3-year anniversary with the company.

What’s your first memory of working at PetRelocation?

My first memory of PetRelocation in general is when I interviewed for the job and had to give the presentation. I was so nervous that I showed up for the interview 1.5 hours early, so I sat in my car and gave the presentation to my steering wheel for an hour. It ended up paying off because the presentation went very well. After I finished, the CEO told me that I basically got the job. So when I left the office, I did Kung Fu kicks all the way to my car. Little did I know, all of the windows on the building face the street that I kicked my way down…

 

joe's dogs

Joe's dogs Django & Gypsy

What’s your favorite client story?

My favorite client story was when I moved a Ball Python named Jesus for a corporate client. I was nervous throughout the entire process because snakes are so sensitive. I was afraid that something would go wrong and I would be “the guy who lost Jesus.” Fortunately, the move went off without a hitch and Jesus was safely reunited with his family.

What was your most challenging move/client?

My most challenging move to date was for a 13-year old epileptic Yellow Lab from the US to the Dominican Republic. The dog was so large that she required a custom travel crate in order to meet international airline standards. The size of kennel required ended up being too large to fit on any standard commercial aircraft that serviced Santo Domingo. The result is that we had to drive the dog to Miami and take a cargo flight to Santo Domingo before driving 3 hours to the client’s home. Fortunately, all went well and Molly is now home safe with her family!

You started as a Sales Consultant and moved into Corporate Accounts. What is different about the two roles?

The difference between the consulting role and managing accounts really comes down to the types of clients you are dealing with. When working with clients on the web, anyone can “walk into our store” and request service. These clients come from all types of situations, backgrounds and locations, which always kept me guessing before each call. When managing the accounts, we are typically dealing with high-level corporate executives, HR professionals and 3rd party relocation companies. So in the corporate business, I must be accountable to two or more parties for each move and there are no set “regions” of the world that I work with. But I love that account management keeps me on my toes!

What do you think will change about pet travel in the next five years?

I think that the major changes in pet travel in the next five years will come from the airlines and government organizations of the world. The western attitude towards pets is rapidly spreading to countries all over the world and more people are moving pets internationally than ever. I believe this will spur more and more airlines to implement pet safe programs so as to cash in on this industry trend. I also believe that the governing bodies of the world will begin working to standardize import requirements across the world. This will allow pets to travel more freely by streamlining airline and country import requirements.

Emily & Joe

Joe and his wife Emily

What do you wish other people knew about the company?

I wish people knew what a small group that we are. From the outside looking in, we look like a multi-million dollar corporation that moves an unfathomable amount of pets around the world. In reality, we are 30 committed pet-shipping professionals changing peoples’ lives in a way that has never been done before.

What’s your best hidden talent?

My best hidden talent is my skill at singing R&B karaoke. I love getting up on stage, pretending to be nervous and watching people immediately assume that I am going to sing country music or be a poor performer. Then Brian McKnight kicks on and I blow their expectations out of the water. #KaraokeSwag

What do you like to do when you aren’t working?

When I’m not working, I like to spend time with my wife and two little Chihuahuas. During the warmer months here in Texas, you can find us floating the river, diving into Central Texas’ many swimming holes and attending the endless number of festivals in the Austin area. From SXSW to The Texas Renaissance festival, from Carnaval Brasileiro to the X Games, we do it all and enjoy the Austin lifestyle to the fullest.

What was the last book you read for fun? What did you enjoy about it?

The last book I read was Clive Barker’s Coldheart Canyon. I am a lover of everything Horror (movies, books, etc.), so Clive Barker and I are old buddies. I love the imagery he uses to paint a picture in my mind of the hellish nightmares in his novels.

Hollywood wants to make a movie about your life. Who do they cast to play you?

Hugh Jackman... obviously. :)

 

Read more about Joe and the rest of the PetRelocation team here. Want to work at PetRelocation? Take a look at our current open positions.

Tips for Traveling Safely with Aggressive Dogs

Monday, March 9, 2015 by Pet Travel Center Questions

Name: Judy
From: Kuala Lumpur, Malaysia
To: Sydney, Australia
Pet: Casper (Pekingese, male, 5 years old, 13kg)

Hi PetRelocation,
 
We have moved to Australia and are eager to now bring our pet Pekingese here. How safe will it be for him to travel in cargo for the entire flight of around 9 hours? Which airlines can we use, as Malaysian Airlines do not take snub-nosed dogs? Also, he is aggressive to strangers and other dogs -- will this be an issue?
 
We appreciate your kind assistance and thank you in advance.
 
Regards,
Judy

 
Hi Judy,
 
Thanks, these are all great questions! First, please review the pet import procedure for bringing pets to Australia -- the official government website offers a tool to help you build a timeline and learn about quarantine facilities, etc. Note that there is a minimum 10-day quarantine required for all pets entering Australia.
 
As far as airlines, we often use Qantas for pets traveling between Malaysia and Australia. You're welcome to contact us to speak to a Specialist if you'd like to discuss your options further and find out more about what constitutes a pet-friendly airline.
 
Though cargo pet travel does sound a little scary at first, with a little research you'll see that it's actually very safe when the right steps are taken to minimize risks. Crate-training your dog is extremely important, as is proper hydration, choosing a pet-friendly airline, and discussing any health concerns you have with a vet.
 
For dogs with aggression issues, we suggest labeling the travel crate with a note explaining that Casper is wary of strangers. During the travel process only trained professionals will be handling him so his personality quirks should not preclude him from completing a safe flight, but it helps to do as much as you can to notify everyone involved.
 
Again, you're welcome to fill out our online consultation form if you'd like to discuss your move options with one of our Specialists. We've helped many pets (including ones with aggression issues) relocate safely internationally, and we'd be happy to help you, too.
 
Either way, good luck with everything and thanks again for reaching out!
 

Incredible Experiences: "Sam Travels Across The Pond"

Monday, March 9, 2015 by PetRelocation.com Customer

Name: Kieron
Pet's Name: Sam
From: Kansas City
To: London, UK
 

PetRelocation offered a comprehensive service that was clear after researching other pet travel agencies. Heather and Anna were very informative, which made trusting them with Sam an obvious choice. The move day went smoothly, and with Anna's regular communication at each step the process was stress-less for us!

Sam is settling into his new home in London and gradually getting to know his two new dog-brothers... might take a bit longer than expected!

We would highly recommend PetRelocation's friendly and thorough service over and above any other agency.

 

Sam

Sam in London

Pet News Round-Up: Pets on Trains & Upcoming Events

Friday, March 6, 2015 by Caitlin Moore

In the news: PetRelocation was featured by Built In Austin this week.

Have you ever complained about a neighbor's barking dog?

A cat tracking project has begun in Adelaide.

Pet import rules for the United Arab Emirates have changed a bit.

The U.S. House has approved a bill expanding pet-friendly Amtrak travel.

You're invited to our SXSW Yappy Hour March 13 & 14!

 

dylan

Have a fun weekend!

 

Pet-Friendly Airlines & Dog Travel to Italy

Thursday, March 5, 2015 by Pet Travel Center Questions

Name: Tom
From: Boston, MA USA
To: Florence, Italy
Pet: Spaniel (41 pounds, 5 years old)

Dear PetRelocation,
 
Is there a recommended airline or airlines for taking my dog from Boston, MA USA to Florence, Italy (one better than another)?

Thanks,
Tom
 
 
Hi Tom,
 
Great question! We do have a few select airlines that we choose to work with when moving our clients' pets -- some carriers simply devote more energy towards making sure pets have safe and uneventful moves.
 
Generally speaking, airlines we consider to be "pet-friendly" have knowledgeable employees who are dedicated to a pet's safety. Pets should be kept in temperature-controlled environments as much as possible and should be loaded last and removed first from the cargo area of the plane (which is also temperature and pressure controlled).
 
We typically use Lufthansa, KLM, United and British Airways for our pet flights, and going to Italy in particular we often use Lufthansa. Please read more about the basics of pet travel on our blog to find out additional tips and advice about relocating a pet internationally. Finally, here are the pet import requirements for Italy if you've yet to come across them.
 
Hopefully this information is helpful, Tom! You're welcome to fill out our online consultation form if you'd like to discuss your move options with us. Good luck!
 

Timeline Questions About Relocating Pets to Australia

Wednesday, March 4, 2015 by Pet Travel Questions

Name: Alicia
Number of Pets: 1
Pet Type: Dog
Pet Breed: Pug
From: Arizona, USA
To: Melbourne, Australia

Hi There,

We have just recently found out that we will be relocating back to Australia in the next couple of months. I see that there is only mention of a 190 period of quarantine, however we are needing to be there in June and that is obviously only approximately 90 days.

Is that time frame cast in stone? What if our dog has a history of Rabies vaccines from birth due to state requirements?

I really hope there is another way to approach this situation, as we will be devastated if he can't come with us.

Thanks,
Alicia

 

Hi Alicia,

Thanks for your question -- moving pets to Australia can certainly be an overwhelming prospect and we'd be happy to discuss your options with you. We recommend taking a look at the official Australia government website for an idea of the time frame and requirements. This will provide a clear view of the primary considerations, which include the order of the microchip, rabies vaccine and titer test as well as associated paperwork and waiting periods.

It's possible for the process to be shorter if you've already completed certain steps, such as the titer test. If your dog doesn't have a microchip and/or titer test (with the microchip having been implanted first) however, then the process will take six months. Again, we advise looking over the rules carefully and possibly consulting with an expert.

Many pet owners do end up traveling before their pets when vaccine deadlines, etc. conflict with their desired timeline. In these cases it's necessary to enlist some help back home and possibly board your dog for a few days or weeks. It's not ideal to do it this way, but it can definitely work out just fine in the end (here are a few stories from our clients to illustrate the array of pet move scenarios that exist out there). Remember, if all steps are completed correctly, there is just a 10-day quarantine upon arrival to Australia.

Please let us know if we can be of further assistance, Alicia. We've helped many pets move safely to Australia and would be happy to help! Either way, we wish you safe and happy travels.


 

Incredible Experiences: 'Benny Comes to Philly'

Wednesday, March 4, 2015 by PetRelocation.com Customer

Name: Erin
Pet's Name: Benny (formerly known as Ghost)
From: Greater Kansas City
To: Philadelphia
 

I found PetRelocation online when I was looking for a way to move a rescue pup that my sister had been fostering in Kansas City to Philadelphia. My last dog developed osteosarcoma just before Christmas and had to be put down (in the midst of some family illness as well) and my sister knew that I needed a new buddy.

She thought he was exceptionally intelligent and sweet, so recommended him to me. I initially thought that moving him sounded ludicrous (especially with everything else going on). After a very smooth move, though, he has fast become my best bud and I am so happy that I dove in and moved him here.

PetRelocation was great at prompt and clear communication, planning, and touching base during the day of Benny's transport. I picked him up from the airport in wonderful shape and he has acclimated to a completely new life like a champ. I thought that first night in my home he may be weary from the travel day or distressed, but he took right to his new city life!!

Thank you, PetRelocation for bringing me a most wonderful pal!!

 

benny in philly
Benny is home!

Pet Travel to New Zealand: Quarantine Questions

Monday, March 2, 2015 by Pet Travel Questions

Name: Vicki
Number of Pets: 1
Pet Type: Dog
Pet Breed: Collie mix
From: USA
To: New Zealand

 

Hi PetRelocation,

I see that there is a 180 day quarantine with 150 done in the USA. Is this at a quarantine facility? Or is it something else? This is only a possible move if my daughter returns to New Zealand in the fall.

I have kept Stella for the past six months while my daughter is there, but if she goes back she wants to take the dog. However, if the quarantine is too onerous, I will keep her again.

Thank you,

Vicki

 

Hi Vicki,

Thanks for your question! Since New Zealand is a rabies-free country, moving pets here does require quite a bit of time and planning. There is indeed a preparation process that takes at least 180 days, but most of this consists of vaccines and paperwork and can be done at home with you. Upon arrival to New Zealand, a minimum 10-day quarantine must be fulfilled at an approved quarantine facility in Auckland, Christchurch or Wellington.

Here is an overview of the pet import requirements for New Zealand. You can also take a look at the official government site for more detailed information about the fees, timelines, and quarantine facilities.

Many people choose to hire professional assistance with a move to New Zealand due to the complex nature of the process. If you'd like to find out more about PetRelocation's door-to-door services, please fill out our online consultation form.

For a better idea of what to expect of this process, you're also welcome to read a few of our New Zealand client pet move stories; here's one about Wednesday the cat, and here is an overview of a three pug move to New Zealand.

Hopefully this helps to get you started! Good luck, and please let us know if we can be of further assistance.
 

Incredible Experiences: Winston's Journey to Japan

Monday, March 2, 2015 by PetRelocation.com Customer

Name: Erica
Pet's Name: Winston
From: Washington, D.C.
To: Okinawa, Japan

A few months ago my husband was offered a position in Okinawa, Japan and we were very excited. We love to travel and adopted Winston when we lived in South Korea a few years ago. We were looking forward to another exciting adventure, but quickly realized that Japan has a strict and lengthy process for bringing in pets. We were unprepared and in a panic. After researching our options, I found PetRelocation and I am incredibly thankful that I did.

Winston arrived in Okinawa last night and is already loving his new home. I was incredibly nervous about Winston traveling without us because he can get anxious in unfamiliar situations. But he did very well and I credit that to the professionals that made his journey as comfortable as possible. Sarah and Brooke both did an amazing job. It is obvious that they genuinely care about making this experience as stress free as possible.

Okinawa is a very pet friendly place and you can bring your dog just about anywhere! We are so happy to have Winston here and know he is going to love it. Thank you again, PetRelocation!

 

winston
Winston!

Incredible Experiences: Dudley's Move to Germany

Thursday, February 26, 2015 by PetRelocation.com Customer

Name: Katrina
Pet's Name: Dudley
From: Texas
To: Germany
Social Media: https://instagram.com/life_of_dudley/

"Reliable & Trustworthy"

My husband and I moved to Germany, last minute, for his job. That being said, we had to leave many things behind because we didn't have the proper time to plan and pack!

Dudley, our loving St. Bernard, was one of those precious items we left back in Texas. After discussing our situation with PetRelocation, they were able to help us get Dudley to Germany as easy and stress free as possible.

Being the caring dog lovers that we are, we worried for Dudley traveling on his own because he's such a sensitive dog. PetRelocation made us feel so reassured and comfortable with their services, though. Dudley's flight was even delayed by the airline carrier by a whole day because of an airline strike, but PetRelocation stayed in contact and gave constant updates on the flight status and on Dudley.

We highly recommend using their services. The staff was very friendly and so caring!!!!

 

dudley

Dudley in Germany

Dog Travel to Canada from the United Kingdom

Tuesday, February 24, 2015 by Pet Travel Center Questions

Name: Ann
From: UK
To: Toronto, Canada
Pet: Mordecai: Pug/Shepherd mix (Approx, 37lbs, 3 1/2 years old)

Dear PetRelocation,
 
My daughter and her dog left Canada two years ago for Edinburgh, Scotland to go to the university there. Mordecai went through all the requirements for him to travel to the UK from Canada.
 
They now are moving back to Canada in June and I would like to know what the dog needs to come back into Canada. My daughter has a Canadian and a British passport. He is healthy.
 
Thanks,
Ann
 
Hi Ann,
 
We'd be happy to offer some guidance. For the most accurate information, please take a look at the pet import requirements for Canada via the official Canada government website. As you'll see, Mordecai will need a rabies vaccination certificate or a European Union pet passport outlining all the required information.
 
In addition to these key elements, we suggest choosing a pet-friendly airline (you can read more pet travel essentials on our blog for guidance). Since your daughter and Mordecai have traveled before and probably learned a lot from the experience, hopefully this will be a pretty smooth trip for them!
 
If you'd like to find out more about our door-to-door services, please fill out our online consultation form. Either way, good luck to them and thanks for reaching out!