Help Me Move My Pet

Pet Travel News Links: Popular Dog Breeds, Pet-Friendly Destinations and Behind The Scenes of Pet Shipping

Friday, March 2, 2012 by Caitlin Moore


Enjoy one last pet travel update before the weekend begins. Have a good one, pet lovers!


Here's a step-by-step account of a pet move to Papua New Guinea.

DogVacay.com, which just launched in San Francisco and Los Angeles, matches private pet sitters with discerning pet owners on the go.

But if you're going to Vail, CO, consider bringing your dog along -- looks like it's a very pet-friendly place to be!

Did you watch the Oscars last week? How about the Golden Collar Awards? Director Martin Scorsese took issue with the fact that Blackie, the dog featured in his film Hugo, was overlooked.

A dog taught this little boy how to read.

In not too surprising news, Labrador retrievers were named the most popular dog breed of 2011.

Meet Jake and Eddie and find out more about our March Pet Move of the Month.

Ever wonder what it's like to be a pet shipper? One of our new employees takes us behind the scenes.


winston & milly

Oh, you know, just hanging out.

Pet Travel Question: Moving a Dog to Prague

Monday, March 5, 2012 by Pet Travel Questions

Name: Vendula
Number of Pets: 1
Pet Type: Dog
Pet Breed: Standard Poodle
From: New York
To: Prague, Czech Republic

I would like to know what I need as far as vaccinations for my dog to move to Prague. Also, do I still need the USDA approval? How do I go about that?
Thank you for your help,



Hi Vendula,

Thanks for the question! These are the pet import requirements for the Czech Republic. You will need to have the relevant documents approved by the USDA.

If you have questions about this information or anything else, please feel free to contact us or fill out our free quote form. Good luck!

Pet Travel Question: Relocating to Colombia

Tuesday, March 6, 2012 by Pet Travel Questions

Name: John
Number of Pets: Two
Pet Type: Dogs
Pet Breed: Westie and Schnauzer
From: New Jersey, USA
To: Bogota, Colombia

What's the best way to ship my dogs overseas?




Hi John,

The best way to relocate dogs from the United States to Colombia is to check out the Colombia pet import requirements, plan out your vet visits (vaccines and health documents are required), find out about travel crates and choose one that's airline approved, and look into selecting a pet-friendly airline with established pet policies.

If you have any quesitons or if you'd like to find out more about our services, please contact PetRelocation.com. Thanks for the question, and good luck!


Behind The Scenes At PetRelocation.com: A Newbie Learns The Relocation Ropes

Wednesday, February 29, 2012 by Core Values


More and more people are moving their pets these days, so we're doing our best to keep up by expanding the depth of talent here at PetRelocation.com. Our recent batch of new hires is a fresh, energetic, and capable bunch, and one of them recently took a few minutes to tell us how his first few weeks on the job have been. Here's what Joe had to say about his new role as a Pet Relocation Specialist!

smokin' joeBeing a newbie is tough. You’ve got an enormous amount of new information to absorb, a diverse group of co-workers to acclimate to, a mountain of expectations hanging over your head, and an Olympic-sized swimming pool’s worth of respect to earn along the way. This is the mindset I had when starting at PetRelocation as a new specialist.

When I walked in the door the first day, all of those preconceived notions seemed to melt away. I was greeted by a crowd of smiling faces, introductions, and good luck wishes for the future -- not to mention a lovely welcome card accompanied by a Whole Foods muffin. Everyone was so positive about my future with the company, I later told my mom that my new co-workers were “suspiciously supportive” of my new place in their ranks. The dream was slowly taking shape.

Fast-forward to week three. I’ve joined the domestic specialist team, or “The D,” as I’ve begun calling it. I’m getting swallowed up by the intensity of the job, and feeling the heat. I can’t remember if it’s an airline-approved travel crate or a Taconic cage, a CITES-protected Conure or a WBCA lorikeet. My head is spinning to the point that I recently had a nightmare similar to the kind I used to have when I worked in a restaurant. It involves flubbing a move, making my fellow Specialist Amber cry and having to sit through a speech to the entire company, given by our leader Kevin, about how badly I dropped the ball. Wait, is this a dream, or is it a...

Enter supportive staff of all classifications and duties. They take me under their wing, guide me to the truth, answer my questions, and give me praise for the progress I’ve made already. They are the foundation for my growth with PetRelocation.com. They are my co-workers, my teachers and my friends. I tried to thank them by bringing in breakfast tacos one morning, but with the amount of help they’ve given me, nothing short of a Great Pyredane-sized taco will do.

My name is Smokin’ Joe Fraser, and I am a new PetRelocation Specialist.


Here's another behind-the-scenes look at being part of the PetRelocation.com crew from Specialist Sarah Smith. Contact us if you need help planning an upcoming pet move!

Papua New Guinea Pet Moves: A Pet Relocation Specialist Shares Her Story

Tuesday, February 28, 2012 by Caitlin Moore


The following post was written by Pet Relocation Specialist Sarah Smith. Find out what she had to say about a recent (and pretty complicated) pet move to Papua New Guinea.

Papua New Guinea is an island off the Northern coast of Australia. It is culturally diverse, and over 850 languages are spoken here. With most residents making less than $1.25 US per day, it’s hardly a place I thought I would be sending any expats and their pets, but this is exactly what happened!

Sophie, a Dachshund from Dallas, needed to be reunited with her mom in Port Moresby, Papua New Guinea. First we thought about going through Hawaii or Japan (as there are no direct flights from the US mainland).  After some routing trials, I decided that going through Australia was the only safe option for little Sophie.


papua new guinea map


Sure, we could have gone through Japan for fewer costs, but the airline in question could not guarantee where Sophie would be kept during the 12-hour layover. If you’re anything like Sophie’s mom (or me!) this is unacceptable. We pride ourselves on knowing where your pet is every step of the way, and the uncertainty involved in this possibility simply wasn’t an option...  So Australia it was!

Australia happens to be one of the most challenging countries to import animals into, and if we were going to transit through Australia, we were going to have to meet the majority of the rules. Luckily Sophie’s mom had already planned ahead and kept Sophie up to date on vaccinations, and she even had her blood drawn for the mandatory rabies antibody test so we were ahead of the game. A canine influenza vaccine would complete the process for import into Australia.

Papua New Guinea was a different story. We needed an import permit and a Hendra test upon arrival in Australia. Hendra is a disease not worried about elsewhere in the world, but is apparently prevalent in one small area in Australia. Therefore, any animal touching down in Australia would need to be tested for Hendra.

This is a lengthy process, so I had to arrange for Sophie to stay in quarantine upon arrival in Australia for two weeks while we got the test done and the results back. This process would take a week except for the following: animals have to arrive into Australia from the US on a Thursday or a Friday, the Hendra test is only carried out on Tuesdays and Fridays, and the results arrive on Tuesdays. So, Sophie arrived into Sydney on a Friday and had her blood tested on Tuesday. The results arrived the following Tuesday, but of course the only flights from Sydney to Papua New Guinea are on Mondays and Saturdays.  But, Papua New Guinea requires animals to arrive on a Monday or Tuesday, so we couldn’t take the Saturday flight. Are you confused yet? Imagine how I felt!



So Sophie arrived that Friday, had her blood drawn on Tuesday, got the results back the following Tuesday, and couldn’t leave Australia until the following Monday. Luckily, Sydney’s Eastern Creek Quarantine facilities are top notch and were very communicative throughout the process, and Sophie’s mom was very understanding.

Did I mention calling Papua New Guinea or receiving a call is effective about 4% of the time, and they are exact opposites from us in terms of time? So phone call efforts were futile.  All communication had to be done by email.

Sophie finally arrive in Port Moresby safely, cleared customs, and was taken to quarantine for two days. After quarantine was complete, my agent was able to deliver Sophie to her new home (Papua New Guinea doesn’t really have street addresses, so this also proved difficult).  In all, Sophie was treated kindly, traveled safely, and is probably excited to not see an airplane for a while. After all, she was on four different planes to get to her mom.

A few things to keep in mind if you’re moving your pets to Papua New Guinea:

  • Get help. You WON’T be able to do this on your own!
  • Bear in mind the time differences and communication challenges.
  • Save money! Papua New Guinea -- because of the routing -- is probably the most expensive place in the world I’ve moved a pet so far.
  • Be patient: this process can take three weeks, just for the travel alone, not even including the preparation.
  •  Be flexible: some areas of the world are quite simple and streamlined, and others are not. I received several emails from the Chief Veterinary Officer of Papua New Guinea from a Gmail account. Some things are going to change when you least expect it so know that as the professionals, we’ll handle it!


ocean view

Pet Travel Question: Traveling from Ireland to Germany

Wednesday, February 29, 2012 by Pet Travel Questions

Name: Rob
Number of Pets: 1
Pet Type: Cat
From: Northern Ireland
To: Frankfurt, Germany


I'm looking to move my cat from Northern Ireland to Frankfurt and keep reading contradictory info. I'm just looking for some help on the best airline to travel with and what my cat should have as far as passports or vaccinations.




Hi Rob,

These are the pet import requirements for Germany. You'll need to visit the vet and secure a few basic documents, and as far as airlines we recommend a pet-friendly carrier like KLM or Lufthansa.

Please let us know if you're interested in a free quote or simply more information -- we'd be happy to help. Good luck!

Pet Travel Question: Flying Cats to the UK

Wednesday, February 29, 2012 by Pet Travel Questions

Name: Willow
Number of Pets: Two
Pet Type: Cats
Pet Breed: DSH
From: Indiana, USA
To: Ruswarp, UK

Having a hard time finding answers on how to move my cats to England. I have everything except blood tests. May I take them and have them quarantined there in a vets office? And what airlines are pet friendly?




Hi Willow,

Thanks for contacting us! These are the pet import import requirements for the UK. They became more relaxed beginning Jan. 1, 2012 -- good news for you! Basically the old quarantine rules are no longer in effect, but you will still have to secure the basic travel paperwork (health certificates, etc...).

As far as airlines, look for one with established pet-friendly policies (we often use Continental, KLM and Lufthansa).

Please let us know if you have any more questions or if you need a free quote. Good luck!

Pet Travel Question: Domestic US Pet Travel

Thursday, March 1, 2012 by Pet Travel Questions

Name: Luke
Number of Pets: 1
Pet Type: Dog
Pet Breed: 3/4 border collie, 1/8 Australian Shepard, 1/8 blue heeler
From: Oregon
To: Texas

What do I need to get for my dog before we move to Texas besides heart worm medication?




Hi Luke,

Thank you for contacting us with your travel question! These are the health documents required for domestic pet travel within the United States. If you're flying, the airline will require you to have a vet health certificate stating your dog is in good health and can safely fly, and you also need an updated rabies vaccination.

Please contact us if you need anything else, and good luck with your trip!

Pet Move of the Month: Jake & Eddie's Move to Australia!

Thursday, March 1, 2012 by PetRelocation.com Customer

pet of the monthLaura had never moved a pet before, let alone two pups all the way from one continent to another. Feeling overwhelmed by the process and unsure of where to begin, she turned to PetRelocation.com for some help.

We were glad to step in and offer our assistance (working with such cute pups made it that much easier!). Here's what Laura had to say about Jake and Eddie's move to Australia.

What were some of your concerns going into this move?

Everyone we spoke with advised us that Australia is one of the strictest countries in terms of the process for relocating pets, so our biggest concern was ensuring we first got educated on the process as a whole, including requirements needed, timing, costs, options for help, etc.

Our second biggest concern was ensuring our US vet was not only government approved, but also willing to go through this involved process with us. Our ultimate goal was to ensure our boys served the minimum 30 day quarantine period and that they'd remain healthy during that time.

Why did you decide to hire PetRelocation.com to help with your move?

We were impressed by the information available on the site, as well as the super-informative blog. We spent quite a bit of time perusing the PetRelocation.com site, where we immediately felt at ease about the process and level of knowledge available through your services.

Also, plain and simple. . .  because of Scotty!  First, having a relocation specialist familiar with the country you're relocating to is a huge benefit and was a must for us.  More importantly, even when we didn't yet have a contract for services with PetRelocation.com, Scotty was corresponding with us via email on questions we had a long the way, and that said a lot about your company.  

We knew PetRelocation.com was in this business for all the right reasons. Also, having been in the process of corresponding with and courting multiple pet relocation companies at the same time, Scotty was always the most responsive and informative in his responses.

Did anything surprise you about the international pet moving process?

It was definitely a learning process every step of the way. We were surprised at how much preparation was required, the level of approvals the boys would need, the time-sensitivity of the various steps along the way, and oddly, that the boys got their import permits before our visas were even approved!

How are the dogs adjusting to the new location?

Jake and Eddie are loving their new Aussie lifestyle; their tails didn't stop wagging for the entire ride home when we finally were able to take them home from quarantine! It took them a few days before they completely let their guard down and realized they were in there new "home" with us to stay, but they've adjusted extremely well. They were able to be quarantined together and we were able to go visit them while in quarantine, which helped their mental and physical health tremendously (and ours too!).

What is life like in Australia? Is it a pet-friendly place to be?

Australia is a pet-friendly place in terms of people having pets and loving to socialize with Jake and Eddie, however, it is very pet-unfriendly in terms of securing housing as a renter. Having pets, especially two dogs, has made it extremely difficult for us to find rental properties that will accept us as tenants; most properties are not pet-friendly here, unfortunately, especially in the city center.

What advice do you have for people who might be planning a move?

Research and educate yourself on the process, requirements, etc. of relocating your pet(s) to your specific relocation location (for Australia, the AQIS website was invaluable), do everything you can to ensure your pet(s) serve the minimum quarantine period if applicable, ask lots of questions, ensure your local government approved vet is fully onboard and involved in the process and fully educated on the requirements for your specific relocation location; we couldn't have had such a smooth relocation without ours!

On a side note, getting our boys to Australia safely and in good health was a huge concern for my husband and I as we planned this relocation and we can't thank PetRelocation.com enough for your big part in ensuring this happened for us. THANK YOU!


Happy Travelers!



Pet Travel In The News: United's Adjustments, Denver Pet Boarding and More

Friday, February 24, 2012 by Caitlin Moore

Hope everyone has a great weekend planned. Hopefully these news links can help you push through all the way to today's quitting-time finish-line!

Are you into gadgets, gizmos and toys? Check out these fun pet-related smartphone apps.

United announced a few changes to their pet-shipping rates, military pet owners voiced their unhappiness, and so now the airline has made a few changes to the policy.

Rescue dogs from Afghanistan.

We discussed Pets in Advertising a couple of weeks ago, but here's another fun commercial from Purina.

Travelers flying out of Denver will soon have better pet boarding options.

Here's a longer read about an Irish Setter who helped get his family through the Bosnian War.

And here's a general travel article from ABC about the Five F's of Travel.


jake & eddie

No doubt Jake & Eddie know how to have fun on the weekends...


Pet Travel Question: Importing Dogs to Australia

Tuesday, February 28, 2012 by Pet Travel Questions

Name: Shahrzad
Number of Pets: 1
Pet Type: Dog
Pet Breed: Pekingese
From: Iran
To: Australia

I have a Pekingese and he is seven years old. I'm immigrating to Australia as a permanent resident and I want import my dog too. Unfortunately, Iran (my country) is non-approved country for importing. I choose United Arab Emirates for indirectly importation. Can I have your help on this matter? I need some information about quarantine duration in UAE and any useful information.

Thanks in Advance,


Hi Shahrzad,

Thank you for your question. These are the pet import requirements for Australia -- there are quarantine rules to contend with, so it's a wise idea to start your preparations well in advance of your travel date. We advise checking out the official Australia site to find out about the details of quarantine, and please contact us if you have any further questions or if you'd like a free quote.

Good luck!



After Being Met With Complaints, United Airlines Adjusts New Pet Policy

Wednesday, February 22, 2012 by Caitlin Moore

If you follow the world of pet travel at all, you've probably heard some news about a United Airlines policy set to go into effect March 3. Following the recent Continental/United merger, all pets using the airline's newly standardized PetSafe program must now be sent as cargo, which means that some travelers might be facing much higher costs.

In particular, military personnel changing stations in the Pacific would see their pet travel rates dramatically increase. Currently United charges a flat rate, but under the new cargo rules, these travelers would be required to pay a third party freight handler (by Japanese law, items sent via cargo must go through a freight forwarder).

As you might expect, this news was not welcomed by travelers planning pet moves in the coming months, and after a day or so of dealing with backlash and complaints (check out the United Facebook page to see what people have been saying), it looks like United will make adjustments so that military members facing Permanent Changes of Station will not have to pay hundreds or thousands of dollars more to move their pets. Individuals who think they fit this category are invited to contact the United PetSafe desk (800-575-3335) for more information.

Read more about the United PetSafe policy here, and please contact PetRelocation.com if you have any questions.


lionel in his crate

Pet Travel Question: Moving Cats to Dubai

Wednesday, February 22, 2012 by Pet Travel Center Questions

Name: Des
From: South Africa
To: Dubai
Pets: Four cats

We are looking at the option of moving to Dubai for three years with my fiance's company job opportunity, and my biggest concern that would make me not want to go would be that our pets would be uncomfortable to do the move. How long would we have to to be in quarantine here in SA and in Dubai?

As our one female, the older one, always tends to get sick if we place them in a cattery when we go away, we have now had to get a sitter at our home to look after them and then she's fine.

Hi Des,
Thanks for the question! These are the pet import requirements for Dubai. If you meet these basic rules as outlined, there will not be a quarantine. As far as making the flight as smooth as you can for the cats, it's important to choose a pet-friendly airline with established safety policies. Helping the cats get used to their travel crates as well as possible beforehand will also make the trip easier on them.
Please contact us if you have any more questions, or if you're interested in our services you can fill out our free quote form. Good luck!


Pet Travel Question: Microchips for US Import?

Tuesday, February 21, 2012 by Pet Travel Questions

Name: Tony
Number of Pets: Two
Pet Type: Dog
Pet Breed: Maltese and Yorky
From: South Korea
To: Seattle, Washington, USA


We have heard several rumors that all pet dogs entering the USA must be microchipped. I have searched the web but can not confim. Our dogs are very small house pets that are never left unattended. I would rather not chip them but if rules are in place I have no choice. Could this also be an airline requirement? Can you help me?




Hi Tony,

Though not technically required to enter the United States, we do recommend that you have your pets microchipped. It's a good way to plan for uncertainty (we all hope they're unnecessary, of course, but sometimes they come in handy). Also, even for small pets, inserting a microchip is a safe and minor procedure (you can read more about microchips on our blog). It's also a good idea to check with the airline before you go to find out about any preferences or rules they may have.

Hopefully this helps; please let us know if you have any more questions, and good luck with the trip!

Pet Travel Question: Organizing an Australia Pet Move

Monday, February 20, 2012 by Pet Travel Center Questions

Name: Lucy
From: Copenhagen, Denmark
To: Melbourne, Australia
Pets: Two young cats (6 months now), that are 'house cats' i.e. mixed breed (they're rescue cats). They're currently about 2.5 kilos so I'm thinking they'll be each about 4kgs in 6 months time.

Hi there, We are relocating from Sweden (closest international airport is Copenhagen) to Australia in about six months. We are bringing our two rescue cats with us. As we are on a budget, we would prefer to organise everything ourselves and book directly with a freight company. Do you have any recommendations on which airline is the best (and cheapest) at carrying small animals in cargo? There isn't too much information out there on how to do it yourself, as everyone appears to go with a pet relocation agent! Thank you in advance for your help.
Hi Lucy,
Thanks, your questions are definitely reasonable and understandable -- hope we can help! These are the pet import requirements for Australia, which do entail securing various vaccines and paperwork and making quarantine arrangements. For tips on how to plan the move yourself, take a look at MyPetTravel.com, and for general Australia info you can explore the PetRelocation.com blog. As far as airlines, we recommend Qantas or Air New Zealand for flying your pets.
Please take a look at this information and then let us know if you have any questions. Good luck with your travels!


Pet Travel Question: Importing Pets to the United States

Monday, February 20, 2012 by Pet Travel Center Questions

Name: Jerry
From: Shanghai, Jiangsu Province, China
To: San Francisco, California, USA
Pets: Our dog, Jake, is a friendly 4-5 year old Collie, 30 or 40 lbs. Our cat, Mimi is a yellow Tiger colored cat maybe 5-6 lbs. Both of our pets are quite healthy.
We will be moving them to our home, but first they will be arriving at the San Francisco International Airport, probably in April. We want them to be safe & be with us when we deplane. How should we best prepare them... AND ourselves??? Nervous & quite concerned about them! (Concerned about the safety of our pets that we love.) How long before we begin traveling to the airport & giving them to the care of the airlines should they no longer eat or drink water & food? Please advise.
Thank you,
It's certainly normal to feel nervous about an international pet move -- hopefully we can be of assistance! First, in case you need more info, here are the pet import requirements for the United States. We also invite you to explore our blog to find out more about the process of picking out the correct travel crate, preparing the correct documents, etc. As far as preparing your pets, we advise plenty of exercise before the flight and recommend feeding them at least 3-4 hours before departure. Finally it's very important to choose a pet-friendly airline with established pet policies (we have some info on our blog about this topic as well).
Please contact us if you have more questions or if you'd like a free quote, and good luck with everything!


Friday Pet News Links: Cat Videos, Cutting-Edge Pet Products and New Pet Travel Rules

Friday, February 17, 2012 by Caitlin Moore

It's Friday, once again! Before you unplug and unwind, enjoy these pet news links...


Cutting-Edge Pet Products via @CNBC (we especially like Slide 11!).

United has a new pet travel rule that's not making military members very happy.

A new survey of dog travelers reveals that yes, this is an important market niche.

Forget the Oscars. Dog News Daily held the first ever Golden Collar Awards in LA this week.

Is this the oldest cat video of all time?

For our compatriots: Pet-Friendly Places in Texas.

Presidents and their pets.

And yes, just for fun, Is Ryan Gosling Cuter Than a Puppy? Tough decisions!


george & riley

George & Riley enjoy water sports on the weekends. What do you like to do with your pets?

Pet Travel Question: Exporting a Dog from Norway

Tuesday, February 14, 2012 by Pet Travel Questions

Name: Debbie
Number of Pets: 1
Pet Type: Dog
Pet Breed: Japanese Spitz
From: Norway
To: Gloucestershire, UK

Could you please tell me what the requirements are for importing a pup from Norway?

Many Thanks,

Hi Debbie,

Thank you for contacting us! These are the (recently-updated) pet import requirements for moving pets to the UK. It's important to choose a pet-friendly airline with a dedicated pet program and to start the process well in advance.

If you'd like more detailed information about how to export a dog from Norway, please contact us for a free quote or give our office a call at your convenience. Thanks again, and good luck with everything!

Pet Travel Question: Domestic US Pet Travel

Tuesday, February 14, 2012 by Pet Travel Center Questions

Name: Amelia
From: Sacramento, CA
To: Sierra Vista, AZ
Pets: Zoe (dog, pom-chi, 4yrs 4lbs), Rocky (dog, pom, 13wks, 3lbs)

Do I need a health certificate to travel with my dog Zoe to Arizona? Would I also need one for Rocky when I travel to TX? My husband and I are PCS-ing to TX from California, but I will be picking him up with the dog in AZ on Thursday. I didn't look into what I would need to travel with my pet until this evening. Do I need anything to take the dog, Zoe to Arizona and back to California?


Hi Amelia,

Thanks for your question, hopefully we can help! The answer partially depends on whether you're driving or flying. No matter what, it's a good idea to be up-to-date on all your vaccinations, and if you fly you'll need to have a vet health certificate. Here's some info about moving pets domestically, and you're welcome to contact us if you have any questions. Good luck with your relocation!

Pet Travel Question: Moving to Germany

Tuesday, February 21, 2012 by Pet Travel Questions

Name: Lory
Number of Pets: 1
Pet Type: Dog
Pet Breed: Toy Pomeranian
From: Savannah, GA
To: Germany


Hello. I am totally new to this whole pet traveling abroad, and have been getting a complete runaround with what is needed for my dog to come into Germany. If you could please help me, that would be great. Step by step would help a lot -- we are military, and are PCSing into Germany.




Hi Lory,

Thanks for contacting us! It's definitely normal to feel overwhelmed at the beginning of the pet moving process -- none of this is exactly intuitive. Here are the pet relocation requirements for Germany, and if you'd like to find out more about the services we offer, you can take advantage of our free quote form and we'll get back to you with an estimate.

If you decide to handle the move yourself, we advise that you look over these requirements carefully, allow plenty of time to carry out the process, and be sure to choose a pet-friendly airline.

Good luck and let us know if you have more questions!