Help Me Move My Pet

Pet Travel Question: Cat Import Requirements for Australia

Tuesday, May 15, 2012 by Pet Travel Center Questions

Name: Brian
From: Glasgow, UK
To: Sydney, Australia
Pet: Domestic cat

Does an utterly domesticated cat from the UK require a RNATT for Australia?


Hi Brian,

Thanks for submitting a question to us. Here are the pet import requirements for Australia. You'll see that you do need to complete a variety of steps, including a rabies vaccination and RNATT. Australia is one of the more strict countries when it comes to importing pets.

Find more information on the official AQIS site, contact us if you have any more questions, and good luck with everything!

PetRelocation.com Recognized As One Of The 100 Fastest Growing Inner City Businesses

Monday, May 14, 2012 by Caitlin Moore


Last week PetRelocation.com was honored to be selected as a 2012 Inner City 100 by the Initiative for a Competitive Inner City (ICIC) and Fortune Magazine. We're honored to be ranked #38 on the list of 100 fastest growing inner city companies in the United States and the top-ranked Austin, TX company on the list.

CEO Kevin O'Brien traveled to Boston last week to accept the award, and also participated in a two-day business workshop featuring case studies and sessions led by educational leaders from Harvard Business School, Boston University, and Babson College.

Being included with such a successful group of growing urban businesses is truly an honor, and we take it as a sign of many more great things to come as we continue to work hard at doing what we love -- helping people and their pets!

Take a look at the full Inner City 100 list, read more about PetRelocation.com's ranking, and find out more about ICIC.org. Thanks to everyone who contributed to our success!


Pet Move Customer Story: Minnie's International Move!

Monday, May 14, 2012 by PetRelocation.com Customer


Name: Diana
Pet's Name: Minnie
From: Vicchio, (Firenze) Italy
To: Scottsdale, AZ

We are very connected to our Pomeranian Minnie who had to travel a long way back to the U.S. It was so great to have PetRelocation.com to take care of her during a stressful time for our family!!!

We knew she was well taken care of door to door. Their correspondence was exemplary and always cheerful too. I would never move her any other way.

Pet News Links: Summer Pet Travel Tips, Pit Bull Discussions and More

Friday, May 11, 2012 by Caitlin Moore


Happy Friday! What are your plans with your pets this weekend? Before you head off to enjoy yourself, catch up with the top pet news stories of the week...

This couple paid big bucks to clone their beloved dog. Would you?

Find out more about summer pet travel embargoes and Delta's new summer pet program.

Should there be laws against letting dogs roam free in the car while you drive?

Remember: hydration is an important part of safe pet travel.

Too cute! This maternal dog adopted two kittens as her own.

A controversial issue -- A vet's view of pit bulls.

Pet preparation and dealing with the dog days of summer.

This blind dog has his own guide dog!


Summer Pet Travel Update: Delta Cargo Summer Live Animal Program for 2012

Wednesday, May 9, 2012 by Caitlin Moore


As temperatures rise, it's typical for airlines to adjust their pet travel policies. We've updated you about a few summer embargoes thus far from British Airways and United, and Delta has just announced a detailed summer pet program, as well.

Here's what they have to say:

"At Delta Cargo we take great pride in safely transporting live animals throughout the world.  We don’t just ship dogs and cats; we transport everything from hamsters to snakes to chinchillas.  We realize pets are considered family members and it is important for us to provide the same level of care and respect for them as we do their owners."

Beginning May 14, Delta Cargo will launch its 2012 Summer Live Animal Program, which entails allowing them to accept animals for transport even when temperatures exceed 85F/29C. At participating hubs, one or more air conditioned vehicles will be available to bring pets to and from the airplanes in support of their safety.

There are a few exceptions:

-If the station does not have air conditioned vehicles, animals cannot be transported if the temperature exceeds 85 degrees Fahrenheit.

-Regardless of whether or not a hub is part of the Summer Program, snub-nosed dogs and cats will not be transported if the the temperature is greater than 75 degrees Fahrenheit.

Check out the list below to find out which airports are participating in the program, and remember that things can always change, so be sure to check with the airline/airport ahead of time if you'll be traveling with your pet this summer.

As always, don't hesitate to contact PetRelocation.com if you have any pet travel questions.



Delta Cargo 2012 Summer Live Animal Program

Pet Travel Question: Handling Pet Transportation Yourself

Tuesday, May 8, 2012 by Pet Travel Questions

Name: Camilla
Number of Pets: 1
Pet Type: Dog
Pet Breed: Mix Breed
From: Oslo
To: London

How can I arrange my dog's travel myself, which airline should I use, and how expensive is it?




Hi Camilla,

Thanks for your question! It's definitely understandable that you're researching your options and working on planning your pet move yourself, as pet travel can certainly be expensive no matter how you go about it. First, here are the pet import requirements for the UK (they've recently been relaxed so that's good news). Choosing a pet-friendly airline is very important, and we often fly with British Airways when we go to London. 

Additionally, on our blog we've offered some advice that may help you: how to control the costs of a pet move and pet travel lessons from a DIY pet move. Hopefully these will help to get you started. Please contact us if you have any more questions, and good luck with everything!


Last Minute Pet Travel Checklist: Don't Forget Pet Hydration!

Tuesday, May 8, 2012 by Caitlin Moore


papillonThere are many details to consider when getting a pet ready for a move, but one of the most important things to remember -- especially during the warmer months -- is the importance of hydration.

Making sure your furry little travelers have enough water in their system before, during, and after a move can make all the difference when it comes to their overall well-being, and it will make it easier for them to bounce back to their normal selves after even the longest journey.

Here are a few general tips, including how to keep your pet hydrated, that will come in handy in the hours before take-off. Travel safely, everyone!

Keep your pets on a normal schedule. Feeding and exercise should be monitored in the days before the flight to keep pets feeling as calm and normal as possible. A couple of extra walks and more playtime than usual will tire them out and increase the chances of up-in-the-air nap time, and having water available in the hours beforehand will allow them to reach healthy levels of hydration.

Don't feed pets right before a flight. Even if there's a long journey ahead, it's better to avoid food for two hours or more before take-off so that an upset tummy will be less likely.

Say NO to sedation. You may have a generally nervous pet on your hands, but sedation can be dangerous and is not advised or allowed. The best you can do is make sure your pet is well-exercised and comfortable with the travel crate, so start working on these factors well in advance of the move.

Monitor water consumption. Give your pets water before they get into their crate, secure water dishes to the inside of the crate so they have access to fluids during the flight, and you can even freeze water in the travel dishes beforehand or bring ice cubes along so that as they melt your pet will have another chance to drink.

Check for temperature embargoes. Many airlines restrict pet travel during the summer months, so make sure you have clear answers about any changes there may be in order to avoid delays or problems.

Double check with your PetRelocation Specialist that everything is in order. Things are probably well-covered after all of this, but it  never hurts to run down the list once more if you've hired someone to help you.

Keep track of your own stress level. Some people feel inclined to limit their pet's water intake to avoid accidents in the crate -- use your own best judgment here, and don't forget that it's fine to place an old towel or some shredded newspaper in the bottom of the crate to absorb messes. Also, remember that air travel tends to dehydrate humans, too. If your pets are thirsty when they land, simply help them rehydrate as you would do yourself and focus on helping them to settle into their new surroundings.


Please contact PetRelocation if you have any more questions about traveling with pets.

Pet Travel Question: Cat Litter for Long Flights?

Monday, May 7, 2012 by Pet Travel Questions

Name: Leigh Ann
Number of Pets: 1
Pet Type: Cat
From: China
To: America

I will be moving back to America from China and will be bringing my cat with me. While on the long flight, do I need to provide litter for my cat? If so, in China, you cannot find disposable litter boxes. Do you have another suggestion?

Thank you for your help.

Leigh Ann


Hi Leigh Ann,

That's a great (and frequently asked) question. We do not recommend litter in the travel crate -- this would probably make more of a mess than it's worth. Rather, we suggest placing something absorbent in the bottom of the crate, such as an old towel or some shredded newspaper.

Hope this helps! Please contact us if you have more questions about moving a cat to the United States or if you'd like a free quote for our services. Good luck with everything!

Pet Travel Question: Rescuing Puppies!

Monday, May 7, 2012 by Pet Travel Questions

Name: Krysta
Number of Pets: 5
Pet Type: Dogs
From: Puerto Rico
To: Northern Virginia/DC


My friend, who lives in Puerto Rico, has a dog that surprised her with puppies and I am working with a Rescue Organization trying to get them brought over to the US. What are the regulations and cost for bringing them over? Thank you!!!!



Hi Krysta,

Wow, sounds like you have quite a situation on your hands. Well here are the pet import requirements for the United States (luckily it's not the toughest country when it comes to importing pets). As for costs, it will vary depending on a few factors.

For a free quote for our services you can fill out our online form, and if you'd like to speak to a Specialist you're welcome to give our office a call. Note that we recommend puppies be at least 12 weeks old before they fly.

Good luck with everything, Krysta! Just let us know if you need anything else...


Pet Driving Safety: Should 'Lap Dogs' be Banned?

Monday, May 7, 2012 by Caitlin Moore


Just as its becoming more common for people to fly with pets, more and more pet owners are driving with them, too. Whether for a vacation or a trip to the grocery store, many people have no qualms about bringing their pups along for the ride -- but a debate has arisen about what is safe and what isn't. (No, we're not going to dive into the whole Mitt Romney and Seamus situation.)

In Rhode Island, legislators are considering a ban on the practice of letting dogs roam freely in cars. It's been shown that wandering dogs can be a dangerous distraction to drivers (and can also be a safety hazard for the dogs themselves), and though some pet owners balk at the idea, many say the lap dog practice should be made illegal.

Here's the full article about the Rhode Island situation from The Wall Street Journal. A few other states have tried to instate similar laws and many places have bans on texting and talking on the phone while driving, but it seems that pet-related legislation is actually pretty tough to pass and no one has succeeded thus far. We'll see what happens this time around, and will do our best to keep up with all the latest pet travel news as it develops.

Do you restrain your pets when you drive or allow them to move around the car? Do other drivers' habits regarding pet travel make you feel unsafe? Let us know what you think!


Do you buckle up before you hit the road?

Friday Pet News Link Round-Up: Top Pet-Friendly Vacations & More

Friday, May 4, 2012 by Caitlin Moore


We've made it to another Friday! If your week was too busy to let you keep up with all the pet news, here are some links to the top stories. Enjoy...

Travel + Leisure names its Top Pet-Friendly Vacation Destinations. Spoiler alert: Denver does pretty well.

Check out these photos of Afghan rescue dogs, nicknamed 'battle buddies,' who are being brought to the United States.

Here's a slideshow of books "authored by" celebrity pets.

The Aggressive Breed debate never seems to end. A Maryland court examines Pit Bulls and finds them to be 'inherently dangerous.'

Sometimes it's possible to handle a pet move yourself, but most people think it's worth it to seek out a little help. Top Reasons Pet Owners Hire Pet Transport Services.

Did you meet Marshmallow, our Pet Move of the Month?



Travel & Leisure's Top Pet Vacation Spots

Thursday, May 3, 2012 by Caitlin Moore


Around here we're primarily concerned with permanent and long-term pet relocations, but somethimes it's fun to take a look at pet travel trends as a whole.

Recently Travel & Leisure released its top pet-friendly vacation spots according to its readers, and you can take a look at the results below.

What do you think? Have you visited  (or lived in) any of these cities? What's your favorite place to travel with your pet?


Travel & Leisure's Top City Rankings of Pet-Friendly Vacation Destinations


Rank      City                                        Score

1              Denver                                 4.32

2              Portland, OR                      4.30

3              Portland, ME                      4.19

4              Austin                                   4.17

5              San Diego                            4.17

6              Seattle                                 4.13

7              Savannah                            4.11

8              Santa Fe                               4.05

9              Minneapolis/St. Paul      4.01

10           Providence                         3.98

11           Philadelphia                       3.88

12           Charleston                          3.85

13           Kansas City                         3.84

14           San Francisco                     3.80

15           San Juan, P.R.                    3.80

16           Los Angeles                        3.68

17           New Orleans                      3.64

18           Nashville                              3.63

19           Houston                               3.61

20           San Antonio                       3.59

21           Phoenix/Scottsdale        3.56

22           Memphis                             3.55

23           Chicago                                3.48

24           Salt Lake City                      3.46

25           Boston                                 3.40

26           Anchorage                          3.38

27           Miami                                   3.25

28           Washington, D.C.             3.20

29           Baltimore                            3.18

30           Orlando                                3.09

31           Honolulu                              2.97

32           Dallas/Fort Worth            2.93

33           Atlanta                                 2.84

34           New York City                    2.74

35           Las Vegas                            2.44


Pet Travel Question: Importing a Dog to the UK

Wednesday, May 2, 2012 by Pet Travel Center Questions

Name: Deborah
From: Tunisia
To: UK
Pet: Dog

I am living in Tunisia and want to go back to the UK and take my dog with me. Can you provide me with details of taking him back to UK?

Hello Deborah,
Luckily the UK is a country that pretty clearly outlines its pet import requirements, and they recently made a few changes to make the whole process easier. Take a look at the pet import requirements for the UK, and please contact us if you have any more concerns.
Thanks for the question, and good luck!


Seeking Help With A Pet Move: Top Reasons to Choose Pet Transport Services

Wednesday, May 2, 2012 by Caitlin Moore


The beginning of a pet move can be pretty confusing and there are many things to consider, including your pet's safety, the legwork (and paperwork) involved, and how much it's all going to cost.

Some people choose to handle their moves on their own (and we're happy to offer tips for how to keep pet moves affordable, etc.), but ultimately many pet owners realize they'd rather have someone else handle everything. Whether due to stress, time, or basic logistics, hiring professional pet transportation services will bring some relief to the situation.

Here are a few reasons that many pet owners, including our own PetRelocation.com customers, choose to seek assistance with their moves.

Conflicting Information

"We had no idea how to go about organizing the move ourselves, and for a dog we loved so much, we felt secure in paying someone to do things correctly." -Michelle, who moved her dog Chunk to Australia

Thanks to the internet this has become a very DIY world, but that doesn't mean it's easy to pull off something like a pet move. Unfortunately it's the case that many government websites don't keep up-to-date information regarding animal imports, and a lot of the advice you'll find out there is just plain wrong. When your pet's safety is at stake, it's better to trust the experts who do this every day.


"The list of things to do before a move is a long one. Having assistance with Cole took a huge burden away from us and allowed us to spend more time on preparing ourselves and getting our travel arrangements in order." -Mike, who moved from California to Brazil

Whether moving for work or for pleasure, the effort of relocating all your belongings, organizing the details and trying to make a home in a new place can call for huge time demands. Adding another set of concerns just isn't possible for some travelers, so that's why they call pet relocation companies like us.


Special Conditions

"Large dogs present more difficult travel scenarios, so getting assistance was very important for us.The overall safety and well-being of our pet outweighed our ability to handle the move on our own." - Mike, Cole's owner

Flying with an older pet, an especially large one, a snub-nosed breed or an exotic animal can all present special challenges. Again, the rules can be confusing and the internet can be a jumble of misinformation, so passing the reins to a relocation specialist who knows how things work is often the best choice for many pet owners.

Military Moves/PCS

"I had enough stress just trying to get me, my daughters and my house ready all while worrying about my husband, who was still gone (overseas in the military). Once I decided to hire Pet Relocation.com it was like a huge stress filled ball was lifted off me." -Tarnna, featured as our most recent Pet Move of the Month, moved from the US to the UK

Families serving our country who have to move frequently, often without as much notice or time as they'd like, can find themselves feeling particularly overwhelmed.


As you can see, there's nothing wrong with seeking some help! For more information about how to relocate your pets, check out  MyPetTravel, our blog, or take a look at our Facebook page to connect with other travelers who have done it all before.

You can also contact PetRelocation.com directly to speak to a Pet Relocation Specialist about what your options may be. No matter how you go about it, here's wishing everyone many safe travels!




Pet Travel Question: Dog Travel to the UK

Tuesday, May 1, 2012 by Pet Travel Questions

Name: Barb
Number of Pets: Two
Pet Type: Dogs
Pet Breed: Golden Retrievers
From: Frisco, TX (Dallas suburb)
To: London, England

Hi! We may be moving overseas ( we will know in about 30 days). We know the rules have changed. Question is: Our one golden is 10 years old and hyper and in great shape. Is she too old to travel nine hours? (Our other golden is only 5 years old.) Thanks!

Will keep you informed....


Hi Barb,

Thanks for your question. You're right, the UK pet import rules have recently changed, but of course it's normal to still have questions about how to move your pets overseas.

Here at PetRelocation.com we have flown dogs that were ten years old and older. There may be greater risks associated with older pets, so it's great news that your pup is in good shape. The best you can do is keep her fit and healthy in the weeks before the flight, choose a large crate that will allow for plenty of airflow, and finally, talk to your vet about the trip to see what she/he advises.

Please contact us if you have any more questions, Barb. We'd be happy to help you with your move if you do end up going overseas!


Pet Travel Question: Transporting a Bird to Germany

Tuesday, May 1, 2012 by Pet Travel Questions

Name: Martin Wirtz
Email: teemwirtz@me.com
Number of Pets: 1
Pet Type: bird
Pet Breed: cockatiel
From: USA
To: Germany

We are a military family moving to Germany. We need information on importing our pet cockatiel and how your services may help us.

Thank you,




Hi Martin,

Thanks for the question. Here is some info about moving birds to Germany to get you started.

If you have any other questions about moving pets to Germany  you can check our website or contact us for a free quote. We'd be happy to help you sort everything out!


Pet Travel Question: Shipping Birds to the UK?

Tuesday, May 1, 2012 by Pet Travel Questions

Name: Beth
Number of Pets: 4
Pet Type: Hens
From: California, USA
To: UK


Is it possible to take our hens with us? What check ups/paperwork would we need to get?

Thank you,



Hi Beth,

Thanks for your question! The UK has recently changed their pet import process, but there are still a few specific restrictions in place when it comes to birds.

Here's a link to a DEFRA document addressing the import of captive birds to the UK that walks you through the process. Please take a look and contact us if you have any more questions. We also have a free quote form if you'd like to find out more about our services.

Good luck with everything!

Pet Move of the Month: Marshmallow's Military Pet Move To The UK

Tuesday, May 1, 2012 by PetRelocation.com Customer


Congratulations to Marshmallow for being named our Pet Move of the Month! This Dalmatian mix traveled from Maryland to the UK when her owners were called overseas, and we were happy to help them navigate the process during the hectic time that military families must so often face.

This was the family's first pet move and they had all the typical concerns (safety, paperwork, costs), but in the end everything turned out well and Marshmallow is enjoying life in the UK with all her favorite people. Her owner Tarnna, was kind enough to share the full story with us below. Read on to find out more about Marshmallow's military move!

What were some of your concerns going into the move?

We didn't want to put Marshmallow through the stress of a long flight only to arrive and have to be quarantined, that would have been devastating for her and our family.

Another big concern for me was how much is was going to cost. Moving internationally is not cheap, even if the military pays for some of it, so adding in this cost was a worry.

Did anything surprise you about the pet moving process?

I was shocked by the price to move a pet. Not just with this company, but every company I contacted and even trying to do it on my own. It is not an inexpensive thing to do and it made me change my thought process about military members who move around.

Most of the time military families will just give up their pets when they PCS, and I could never understand why until now. Luckily for us we had saved for emergencies and this seemed like a good time to use it.

Another thing that surprised me was how dismissive of my concerns some companies were -- luckily not this one -- but many that I contacted were and even the airlines directly. Getting these types of responses from other places is another reason I went with PetRelocation.com, everyone seemed genuine and like they actually cared that our animal got to us safe and sound.

How is Marshmallow adjusting to her new home?

Marshmallow loves our new home, just like we do! When she first arrived she was a bit scared and confused but she quickly settled in. The only thing that has changed is she has a bigger back yard to run around in, which keeps her happy. She has actually lost some weight from all the extra playtime she is getting. She was always a pretty laid back, good dog and nothing has seemed to change that.

How is life in the UK? Is it a dog-friendly place to be?

The UK seems to be a pretty dog-friendly place to be. We haven't searched out any dog parks yet, but we have taken her hiking, where she was loved on by everyone that passed us. Other than that we have only been here a little over a month so there aren't too many stories.

What advice do you have for people who might be planning a move?

To other people who are moving I would say that they need to understand that if they want their pet to arrive in good condition it will cost them, but in the end it is so worth it. I would also say to people to go with their gut feeling about a company who is moving their pet; if you get a not-so-good feeling there is probably a reason. They are your pet and they are a part of your family and they deserve to be as comfortable through the moving process as you do!

Anything else you'd care to share?

At first I was put off by the cost, but after dealing with other companies and the airlines I realized that I could not do this on my own and saw that PetRelocation.com was actually the best company to go with. Like I said earlier, everyone I dealt with from my first call to the gentlemen who brought her to our home in England seemed like they really cared about her and animals in general, and they didn't put my concerns on the back burner. There are good people working for this company!

Once I decided to hire Pet Relocation.com it was like a huge stress filled ball was lifted off me. I had enough stress just trying to get me, my daughters and my house ready all while worrying about my husband, who was still gone. I felt defeated for awhile in the process and was feeling I could not get her here, but once I hired this company I knew it would be okay.

That may sound dramatic but this was the most stressful move I have had during my husband's military career, and we have moved a lot. Nothing was working out and everything seemed to be happening to hinder our move, so when the things with the dog worked out it brought some much needed sunshine. I enjoyed all the people who helped us through the process, everyone had their part, and they did it well. We are planning on using PetRelocation.com for our next move and I have referred my sister and brother-in-law to PetRelocation.com to move their dogs during their next move. They are also in the military and coming to the UK in November. 

Hopefully I didn't get too mushy, but we are very grateful for everything this company has done. We really feel like everyone went above and beyond and worked with us and their team to get us our dog!


Pet Travel Question: Bringing A Dog To Germany

Monday, April 30, 2012 by Pet Travel Center Questions

Name: Jeannine
From: San Francisco, California, USA
To: Munich, Germany
Pet: Willow, Chihuahua, 6 years, 8 pounds

Hello, I was wondering what I need to get for my dog to travel with me to Germany? We are going only to visit for 10 days. I hear conflicting information as to what she needs. She has a microchip already that has 15 digits, does she need an additional chip? She received a rabies shot exactly 30 days prior to travel, and when does the form ANNEX II form need to be filled out? I hear a lot of conflicting information and I'm trying to get everything in place for a safe, easy travel.

Hi Jeannine,
Thanks for the question! To get started, take a look at the pet import requirements for Germany. You'll see here that, among other things, you need an internationally recognized microchip and the International Health Certificate does need to be filled out within 10 days of departure. While we often move pets from the US to Germany, many people in your position may decide that the cost and stress of pet travel simply isn't worth it if it's just for a quick vacation and not a permanent move. Often pets are much happier when they're left with a trusted pet sitter, but of course the decision is up to you and we're happy to offer our advice.
Hopefully this information is helpful! Please contact us if you need further assistance or if you'd like to get a free quote for our services. Good luck!



Pet Travel Question: Pet Transport to Cambodia

Monday, April 30, 2012 by Pet Travel Questions

Name: Olya
Number of Pets: 3
Pet Type: Cat
Pet Breed: Persian, Scottish Straight
From: Thailand
To: Cambodia

I'm not exactly moving but I'm going to Cambodia for a week and I want to take my kittens with me. I read on the website all the rules for bringing pets to Cambodia. I got a microchip and everything else. The problem starts when it says they need to be vaccinated for rabies 30 days before. But my kittens are still to young to be vaccinated for rabies. Which puts me in front of the question what do I do? And is it possible for me to take them?




Hi Olya,

Thanks for contacting us with your pet travel question. Honestly we usually recommend that you leave your pets at home if you'll only be gone for such a short time. Especially with such young cats (we also recommend that pets be at least three to four months old before they travel anywhere), it's in their best interest to remain in the care of a trusted pet sitter.

If you do decide to go forward with the trip it would be best to talk to your vet about your options and double check with the Cambodian officials about any possible exceptions.

Please contact us if you have any  more questions, and good luck with everything!