Pet's Name: Jasper
From: Portland, OR
To: Phoenix, AZ
I moved from Portland, Oregon to Phoenix, Arizona as part of a work promotion. While the thought of moving is overwhelming enough, the idea of "moving" my dog was just over-the-top.
I was more than concerned about how Jasper would get down here - the idea of him being "shipped" felt too much like a package being sent - I needed more assurances that he would be more than a package to them.
Honestly, I found PetRelocation.com through a Google search and after reading some testimonials, felt pretty good with their service - what sold me was Rebecca's service when we first spoke and emailed - I knew that Jasper would be well cared for and she did not disappoint.
Here's the kicker, I was already in Phoenix and my dog was staying with family so I went for the full door-to-door service. AMAZING. He was picked up promptly, all his paperwork was handled in advance so there were no last minute "things" to worry about. I received update emails to let me know how things were going on Jasper's big travel day, and before you know it, my dog and I were reunited.
Rebecca and all of her team took care of everything and also CARED for Jasper like he was just as important to them as he is to me.
Thanks for all you have done.
Pets' Names: Bandit & Princess
From: Huizhou, China
PetRelocation.com moved Princess and Bandit to China and moved them back to Kentucky just last week. Both times, working with their agents has been the most smooth part of our move. I was more calm coming home because I have been through it before, but Christina, our agent, made sure I didn't worry any more than necessary. She sent pictures in Hong Kong and again when they arrived in Chicago.
When you have these guys handling your furry babies, you feel like they have a nanny all the way to their destination. The entire operation is first class, from the driver that picks them up to the driver that brings them to your new home.
There are no concerns or even suggestions for improvement. Every person I have spoken to during the travel separation leaves you feeling calm and comfortable before hanging up. The phone calls to my family member at home to update on how Princess and Bandit were doing was impressive.
You never feel out of reach or control of your babies when PetRelocation.com is moving them. They treat the entire process like they are moving their own pet.
Number of Pets: 5
Pet Type: Cats
Pet Breed: 3 tabbies, 1 torby, 1 birman
We're considering a move to Australia. All of our cats have been strictly indoors their whole lives, are microchipped, and have all vaccinations up to date.
Would they still require quarantine? If so, can they be quarantined in our home?
Thanks for contacting us! Moving pets to Australia is definitely a big endeavor, so we'd be happy to help you figure it out.
These are the requirements for importing cats to Australia from the United States. As you can see, there is a quarantine requirement for this situation (check the official AQIS site for more information). Pet owners are often nervous about putting their pets in quarantine, but in reality these facilities sound much scarier than they really are.
Check out our blog for more info about Australia pet quarantines, and please let us know if you have any more questions! When handled correctly, your cats will enjoy a safe experience and will be home with you before you know it. Good luck!
Not surprisingly, this change will affect pet imports to Australia, as well.
Since the UK is becoming less strict, Australia is shifting UK pet imports to a different category; UK pets will face a different set of rules than they did in the past.
According to the Australian Quarantine and Inspection Service (AQIS), beginning Monday, Nov. 28, 2011, permit applications from the UK, Ireland, Sweden and Malta must meet Category 4 conditions. These countries are now in the same category as places like the United States, Canada, etc., and it may take longer to prepare for a move.
As always, PetRelocation.com advises that pet travelers begin preparing for a move well in advance, and if you have any questions or would like some help planning a pet relocation, contact us for a free quote.
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Yorkie and Morkie
I am moving to Florida for four months and can't bring my pets with me! Having said that I am leaving them with a family member who both dogs love and spend a lot of time with. Even though I know they are in good hands, though, I am worried about the effect it will have on them of me being away so long. Will they forget me? Or not want to come back home to me when I return? I have been struggling with this guilt more and more the closer it comes to my departure and I would just like a professional opinion to hopefully ease my anxiety about this!
This question is a little different than the ones we normally address, but we're happy to offer some advice! First, it sounds like you're a very conscientious pet owner and take great care of your dogs. They're lucky to have you!
In our experience, we've found that pets are very resilient, and if you're leaving them with a trusted friend they will surely be fine. In fact, even though it's tough to leave them this is actually a caring thing to do; putting pets through the stress of travel when it's not a permanent move just isn't necessary, and the time you're gone will surely fly by.
As long as you get back to a normal schedule once you return from Florida and show them plenty of love, your pups will probably feel and act completely normal in no time. Talk to your vet if you have more questions (we're pet shippers, not pet psychologists, after all), but it sounds like you're putting yourself through a little too much stress right now (we all do it, don't worry).
Good luck, contact us if you have more questions, and feel free to keep in touch! Also, don't forget that Facebook is a great resource for talking with other pet owners, and reaching out to people there may hopefully help put your mind at ease.
Once customs was cleared, it was time to head to Shenzhen Bao’an International Airport for Kika’s flight to Shanghai. The airport was about 45 minutes from the border, and our furry passenger did great on the ride over. First stop, the cargo terminal.
The initial step in tendering any pet is the weigh-in and preparation of the flight documents.
Next, it’s time to prepare the pet and travel crate.
Here’s Kika being walked to her travel crate and given some pre-check-in TLC from her owners (she garnered quite the crowd response from the cargo crew).
It is required that crates for pets traveling within China be secured by a secondary source, in this case wiring, which our buddy Zhou Lee is applying.
Now that Kika’s crate is prepared and secure, it’s time for a mandatory x-ray check and loading preparation.
We're not finished with our 2011 IPATA Conference coverage yet! Check back tomorrow for more photos and information gathered by our visiting specialists.
Number of Pets: Two
Pet Type: Dogs
Pet Breed: Boerboel/St Bernard , Jack Russell
From: South Africa
To: Bamako, Mali
What papers do I need to move my dogs to Mali?
Thank you for the question! These are the pet import requirements for Mali as per the IATA website. Take a look, and please contact us if you have any further questions.
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Border Collie, Jack Russell
From: Dubai, UAE
To: Houston, Texas, US
We are moving back to Texas with our two dogs (originally from there). We want to take the dogs as cargo on the flight with my husband. What documents and paperwork do I need? Both dogs are microchipped.
It sounds like you'll be ahead of the game considering that you've traveled with your pets before. These are the pet import requirements for the US (they're pretty straightforward, as you can see).
Take a look, and please contact us if you have any further questions or if you'd like some help handling your move. Good luck with everything!
From: Moscow, Russia
To: Puerto Plata, Dominican Republic
Pet: Cat (one year, three months)
Hi, I would like to know if I need a chip for a cat going to the Dominican Republic? What vaccination should we have in her veterinary passport? Where I can find any official information about it?
Here are the pet import requirements for the Dominican Republic. Take a look at these rules and then let us know if you have any questions (as you can see you will need a microchip and proof of vaccines).
Good luck with all of your pet travels!
Number of Pets: 1
Pet Type: Cat
From: Ontario, Canada
To: Fort Lauderdale, Florida
This is the first time I'm taking a pet from Canada (Ontario) to the USA (Fort Lauderdale, Florida). Sammy is 11 years old and I'll be taking her to a vet ten days before we leave. She will get all her shots and whatever else the vet says she will need. Is there anything else I might need at the border to enter Florida?
Doris & Sammy
Thanks for checking in with us! Bringing pets to the US from Canada is actually pretty straightforward. Check out the requirements on the PetRelocation website and don't hesitate to contact us if you have any more questions.
Good luck with everything, and travel safely!
-Scenes from New Zealand: 49 oiled penguins go free.
-Photos from the Meet The Breeds event in New York City.
-Need a good book to read? Try Dog Trots Globe, in which Chula the Sheltie explores France.
-A happy reunion! This UK family tracked down the dog they left in Dubai and are arranging to have her flown to them.
-A pet cab service forges ahead in Portland, OR.
-Feline agility competitions are all the rage.
-Many owners are using GPS devices to track wandering pets.
-Thanksgiving was yesterday but the holidays have just begun. Brush up on these holiday pet travel tips.
Happy Friday, and have a great weekend!
For the most part PetRelocation.com handles moves for standard pets like cats and dogs, but occasionally a more exotic situation comes along. Recently we (or specifically Kayla, one of our hard-working Pet Relocation Specialists) handled a six-pet move that included two fish, a bird and three lizards.
Getting ready for the move to Canada
This menagerie moved from Austin, TX to Toronto, Canada, and as you can imagine it wasn't the most straightforward relocation. Non-traditional pets require different paperwork and must meet specific travel requirements (you can't exactly put a lizard or a fish into a soft-sided travel crate and carry them on the plane, for example), and so it was necessary to consult CITES regulations and jump through a few hoops before this crew was allowed to fly.
For the fish, Kayla brought the little guys (Beta fish named Fineas and Phyre, by the way), to an aquatics specialist where they could be properly packaged (oxygen, a heat pack and an airline-approved container are all necessary), and once the Canada pet import rules were consulted, the fish were cleared to fly.
Almost ready to fly!
As it turns out, right now fish don't require extra paperwork for Canada, but after December 10, 2011 aquatic pets will need an import permit. Every country is different, so that's why it's important to do a bit of research or hire a service like PetRelocation.com in order to make sure your fishy friends will be safely and smoothly included in your travel plans.
Read more about importing exotic animals and check out a great story about moving fish on our blog (Francesco the Siamese Fighting Fish!). Finally, don't forget that Facebook and Twitter are great resources when it comes to crowdsourcing your craziest pet questions. You're always welcome to give us a call, too!
Here's wishing all our non-furry friends happy traveling, and stay tuned for more info about the rest of this motley group of exotic traveling pets!
Number of Pets: 1
Pet Type: Degu
To: New Zealand
Can I import my pet to New Zealand?
Thank you for the question! The best course of action is to double check with the proper New Zealand authorities. From what we can see it looks unlikely that you'll be able to bring your Degu from Italy to New Zealand (since mice and rats are not allowed).
Let us know if you have any more questions, and good luck with everything!
From: Mexico City, Mexico
To: Chicago, Illinois, US
What do I need for my dog to be able to travel from Mexico to the U.S? I need to send my dog back to my family in Chicago, but I'm not sure what documents I need for her to be able to travel. She has been in Mexico for the past year and a half, but was originally from the U.S.
Thanks for checking with us about your upcoming trip! These are the (pretty straightforward) pet import requirements for the United States. We advise choosing a pet-friendly airline and allowing plenty of time to get everything in order.
Please feel free to contact PetRelocation.com with any questions. Good luck!
Number of Pets: 2
Pet Type: Cold Water Fish
Pet Breed: Moor Black Goldfish
From: London, UK
To: Tel Aviv, Israel
Is it possible to move my pet fish with me to Israel? I will be living there for a few months. If so, what documentation would I need? How would I transport them?
Thank you for contacting us! Transporting fish can definitely be a tricky proposition, and the first thing to do is check with the Israeli import authorities to find out about their most up-to-date rules and regulations. You can also find general Israel pet import information here and here.
You can also check out our blog, where we recently discussed how to move a fish internationally. Hopefully these stories and tips will help you on your way, and remember, you're more than welcome to contact PetRelocation.com if you'd like some help with this move.
Number of Pets: 1
Pet Type: Dog
Pet Breed: Poodle
I have found many different websites detailing the requirements to take a dog to Norway from the states and they all vary. The specific question I have is whether there is a time period that I would have to wait before travel after the date of the FAVN blood test. I have read on some sites that I need to travel 120 days after a successful FAVN test result. Can you confirm this?
Thanks in Advance,
Sorry to hear you've been experiencing some confusion (that's not exactly unheard of when it comes to pet travel, by the way).
Here are the pet import requirements for Norway. You should find all the details you need here, and if you have any more questions, don't hesitate to contact us. Good luck with your travels!
Number of Pets: 2
Pet Type: Cats
Just looking for guidance on what our two cats need for a move to Liberia.
Thanks for submitting a question to us, we'd be happy to help if we can. Here is a link to some information regarding pet imports to Liberia. It looks like you'll need an import permit issued by the Ministry of Agriculture as well as the proper health certificate and proof of vaccinations.
Contact us if you have any questions, and good luck on your African adventure!
From: Columbus, Ohio
To: Sao Paulo, Brasil
Pet: Dog (toy poodle), 5 years old and 6 pounds
I have a toy poodle that we brought from Brazil to the USA. Now we are going back and I need to know what to do. I know that I need to have a letter from his vet, but what else? Can I go to any International Airport? He has all vaccinations and medications that a dog needs, I think.
Thanks for contacting us with your question! These are the pet import requirements for Brazil. Since you've traveled internationally in the past it sounds like you're ahead of the game, but it's still important to allow plenty of time to properly prepare for this trip, and it's vital that you choose a pet-friendly airline (we often fly with Continental).
Let us know if you'd like a free quote from PetRelocation.com, and be sure to ask us any more questions you have!
The author of the book, Sheron Long, was kind enough to answer a few of our questions recently; read on to find out more about Chula, pet travel tips, and bringing dogs to France.
Had you ever traveled with pets before this?
Car trips, of course, but never by plane. When we decided to take Chula to France, we took a big step into pet travel!
How and when did you decide to bring Chula with you to France?
We have been to France before on shorter trips and always left Chula at home. This time we were able to stay for two months, and it was unthinkable to be away from her for that long. Still, we wanted to do what was best for her, and that's how our research began, including consulting the expert advice on the PetRelocation.com site.
We learned the importance of selecting a properly sized travel carrier, choosing a good time of year to travel (not too hot and not too cold), avoiding sedation, and making sure Chula would have food and water throughout the trip. We talked with several airlines about their "accommodations" in the hold. We became comfortable that Chula could travel safely and settled on a non-stop flight to keep her travel time as short as possible. We first traveled with Chula in 2010 and then again last spring. She loved it!
What was the most difficult part of preparing for international pet travel?
The paperwork. Now that we know what needs to be done, it's easy, but figuring it out the first time was a challenge. We appreciated how PetRelocation.com organized the regulations by country, because they vary.
Chula checks out the spice table at the Saint-Remy market (Sheron Long)
How did you find France to be in terms of pet-friendly amenities?
The best part is that you can take your pup almost anywhere--certainly to just about any restaurant where the dogs have developed excellent under-the-table manners and the waiters bring a water bowl without you asking! More than half the hotels accept pets, and most stores either consider them as part of the customer team or provide a hook-up outside where the dog can safely wait. Despite the more than 200,000 dogs in Paris, the City of Light is a little less dog-friendly--you'll find those dreaded "No Dogs" signs on the gate of just about every park. In both Paris and Provence, those same signs appear on the door of every museum. Dogs are valued, but creative and historical works are even more valued!
We found recommended vets online and then visited three of them as soon as we arrived in Provence. We wanted to establish a relationship with a vet just in case Chula needed any help while we were there. She didn't.
What were your biggest surprises, and what advice do you have for pet travelers?
We were most surprised by how flexible Chula was. The first day, she traveled by car and plane, slept in a hotel, and figured out the elevator right away. The next day, she hopped on the train to Provence and settled in at Bob's feet just like a seasoned traveler. And then we had another surprise--the conductor came by and asked for Chula's train ticket. We had no idea we needed to buy her one, and fortunately the conductor gave her a pass.
Chula's biggest surprise was the day of the Transhumance in the village of Saint-Remy-de-Provence. That's the day the shepherds take their sheep from the lowlands to the lusher pastures in the highlands. Along the way, they circle the village twice. Now, Chula is a Shetland Sheepdog, but not one who is actively working at the present time. When she saw those 3,000 sheep headed her way, she didn't herd, she didn't nip at anybody's heels. She ran for cover under the nearest cafe table and knocked over the water bowl!
What made you decide to write the book, and do you have any future projects in mind?
France has been a passion of mine for many years. I wrote the book to share the joie de vivre I experience whenever we are there. Since the best trip was with Chula, I decided to show France from the dog's eye view and included over 150 color photos and four videos that capture Paris and Provence. Along the way, Chula became a chien savant and was therefore able to share a wealth of fascinating information on everything from French cheeses to how the Eiffel Tower gets painted!
I plan to do more multi-sensory books on a variety of cross-cultural topics and publish them with OIC Books. Say the publisher's name out loud and you'll hear, "Oh, I see." Their enhanced books give new views into the world, and that's what I want to do as well.
Kicking back at a pet-friendly hotel (Sheron Long)
How has Chula adjusted to living abroad and then coming back? (Many people worry their pets will have trouble with so much change.)
Chula misses the baguettes and the big outdoor markets in Provence, where the sausage table was her favorite. She misses sniffing around the lavender fields and catching flakes of falling croissants from under her bistro table. But other than that, she's adjusted just fine. Her life in California is good, too.
What’s your opinion about the future of pet travel?
Seriously, the bonds we have formed with our pets are so strong that we want to share the world with them. Pet travel makes that possible. As long as you look out for your pet's well-being, you can continue the good times together far away from home. "Have dog, will travel," became our motto.
Anything else you care to add?
OIC Books, the publisher of Dog Trots Globe, includes a wealth of book-related information and inspiration on its web site where you can find out more on Paris, Provence, Pet Travel, and Dogs. Go to http://www.oic-books.com/books and click the Extras button.
-You're traveling with your pets this holiday season, but are you being environmentally conscious about it? Here's a green guide to pet travel.
-This pup has set a Guinness World Record for being the animal who has been photographed with the most celebrities (363!), having posed with the likes of Kristen Stewart, Bill Clinton and Kim Kardashian.
-It doesn't surprise us to hear the results of this American Pet Products study: more people own pets than ever before, and pet owners are happy to spoil their furry family members.
-From fashion designer to animal rescuer: this New Yorker recently started the Tiny Tim Rescue Fund and creates clothing for dogs as well.
-It's true: Dog Parks aren't for everyone.
-More holiday pet travel tips.
-The new rules for moving pets to Panama.
-Of course you'd like to see a slide show of dogs playing in leaves.
Smokey says "Happy Friday"