Help Me Move My Pet

News: Updated Pet Travel Foreign Service Regulations

Tuesday, April 17, 2012 by Caitlin Moore


Here's some pet travel news that may be relevant to members of the Foreign Service. When Foreign Service travelers cannot check their pets as accompanied baggage, they'll now be able to take advantage of government rates of a non-contract airline that accepts pets as checked baggage. This exemption is effective immediately and applies to all airlines participating in the City Pair Program (CPP).

Recent news regarding the United/Continental merger has left many parties, including Foreign Service Officers, feeling worried about complications and increased costs. It seems that none of these new rules are set in stone, however, and adjustments continue to be announced.

Check the American Foreign Service Association pet page on their website for more information, and keep following us for more updates as they're implemented.


Pet Travel Question: Ferrets and Cats to Canada

Monday, April 16, 2012 by Pet Travel Center Questions

Name: Ewan
From: Melbourne, Australia
To: Vancouver, BC
Pets: Chimaira (ferret, 3yrs),  Kublai (ferret, 2yrs), Pirate (ferret, 3.5yrs), Nightwish (cat, domestic longhair)

Just to make things complicated we want to bring most of our pets with us when we move to Canada in about 18 months (planning way way ahead). Are you able to tell me how much this is likely to cost us? Also, it is my understanding that while cats are fairly easy to import, ferrets need an import certificate - is this correct? If we use a pet travel service do they organise the import permits? Could the ferrets all travel in one container to lower the associated costs and to limit stress on them? They are all friendly with each other apart from the occasional overzealous play fight. We love them :)
Hi Ewan,
Thanks for contacting us with your question. Of course you want to bring your pets with you when you move... totally understandable! These are the pet import requirements for Canada -- specifically here's what the official website says about cats and ferrets.
As far as costs, it will depend on a few factors. If you decide to hire some help (you can fill out our free quote form to see about that, for example), it will be more than if you handle it yourself, but there will still be vet visits, paperwork, plane tickets, etc. to take care of. Generally multiple pets are not allowed to travel in the same crate, but you can contact the airline to find out about any specific policies they may have.
Please don't hesitate to call us if you'd like to speak to a Pet Relocation Specialist. Hope this helps get you off to a good start, and good luck with everything!


Pet Move Customer Story: Sascha & Nicole's Cat Move to Australia

Monday, April 16, 2012 by PetRelocation.com Customer

Name: Jennifer
Pets' Names: Sascha and Nicole
From: Houston
To: Perth, Australia

When my husband got notice his job was moving us to Australia, I was both excited and worried. I wasn't sure how our girls, Sascha and Nicole, would make the move. I didn't even know where to start!

I had a friend recommend PetRelocation.com, and after a brief introduction, they got to work on our case right away. Scotty and Ashley helped us through every step of the process to make sure our girls had a smooth transition. It was good to know that while we were trying to get ourselves moved, the girls were in good hands for their move. On the travel day, the gentleman that came to pick them up, Roman, was very professional and gentle. It was comforting to see them being well taken care of, and we got updates on every leg of their journey.

We just visited the girls in quarantine and they look well. We can't wait to bring them home in two weeks! Thank you again to all the folks that helped us get our girls here safely!

Pet Travel News Links: Luxury Pet Travel, Vaccine Developments and Pet Business News

Friday, April 13, 2012 by Caitlin Moore


Here are a few pet travel news links for you. Happy Friday, pet lovers!


Pet travelers flying with Alaska Airlines should be pleasantly surprised at this news.

Pet business news: Rover.com has raised $3.4 million with the goal of being the Airbnb for dogs.

National Pet Day + The New York International Auto Show = Pet safety tips and fun for everyone.

A kennel cough vaccine for dogs can now be administered orally.

The Mighty Texas Dog Walk was a great success!

Foreign Service officers aren't too happy about United's new pet policies.

A loose bat on an airplane inspired officials to track down passengers due to rabies fears.

More luxury hotels are going pet-friendly these days.



Karma wishes everyone a happy weekend



New Alaska Airlines Pre-Flight Program Makes Pet Shipping Easier

Thursday, April 12, 2012 by Caitlin Moore


Alaska Airlines has announced a new partnership with Banfield Pet Hospital that will help travelers navigate the pet transport process more easily. Banfield, which has more than 800 facilities in over 40 states, will now give Alaska Airlines customers a free office visit, a travel consultation, and a $10 discount on the required health certificate.

Alaska Airlines flies pets in both the cargo and the cabin areas of the plane, and in the statement they issued Monday, professes a commitment to pet care and safety. Starting on May 1, they will be implementing new kennel standards for pets traveling in the cargo hold, and through June 9 will offer a 10% discount on PetStreak Animal Express shipments (the service for shipping pets via freight when the owners are not on the same flight).  Visit this website to find out how to redeem these offers.

This partnership shows that travel service providers are truly taking notice of the fact that more people are traveling with pets these days. It's a trend that's on the rise, so smart businesses will likely continue to innovate and expand in order to safely accommodate the needs that go along with shipping pets.

We can't wait to see who steps up next, and we'll certainly keep you informed as life becomes even more streamlined for pet travelers.

On that note, have you taken our pet travel survey yet? We're checking in with as many pet owners as possible so that we can get an idea of current and future trends. Let your voice be heard by taking the survey, too!


Pet Travel Update: First Oral Bordetella Vaccine Approved For Dogs

Wednesday, April 11, 2012 by Caitlin Moore


Countries vary when it comes to pet import requirements and vaccines, but many do require vaccinations against Bordetella, or kennel cough.

This is interesting news, then: there's a new product on the market that allows the vaccine to be administered orally. Bronchi-Shield ORAL has recently been approved by the USDA and is the first vaccine of its kind.

Check out their website for more information, and if this is an issue that interests you then be sure to ask your vet about Bronchi-Shield ORAL at your next appointment. Pet travel is tricky sometimes, so anything that might make the process easier is welcome news!


Pet Travel Question: Moving Pets to New York City

Tuesday, April 10, 2012 by Pet Travel Questions

Name: Maria D
Number of Pets: Three
Pet Type: (One dog and two cats)
From: Dubai, UAE
To: NY, US



We are planning to relocate to NYC with our dog and two cats in due course. All the pets are up-to-date with their vaccinations.

Could you talk us through the process so that we are 100% prepared when the time comes?

Thanking you in advance,


Hi Maria,

Thanks for reaching out to us.... We'd be happy to direct you with a few links and documents, and if you're interested in our door-to-door services you can also fill out our free quote form if you'd like.

Here are the pet import requirements for the United States as well as some information about pet travel crates and a few helpful resources. We also can't overemphasize the importance of choosing a pet-friendly airline and trustworthy customs agents/drivers who may be helping you along the way.

Hopefully this gets you off to a great start. Please contact us if you have any more questions, and good luck with your trip!

Guest Blog: Pet Air Travel Tips From CheapOair

Tuesday, April 10, 2012 by Caitlin Moore

We do our best to keep you informed regarding the best pet travel tips and the newest trends, but it never hurts to check in with others in the field to see what they have to say. Today we're featuring a guest post from our friends at CheapOair, an online travel company that keeps your budget in mind.


Air travel with pets requires lots of research to make the trip hassle-free. If you’re traveling for the first time with your pet on a flight, you need to put some extra effort not only to make the reservation and get the documents completed, but also to train your pet physically and psychologically. Here are a few tips that might help you in making your pet travel unperturbed.

Air Travel Policies for Pets 

The first and the foremost thing when planning to travel with your pet is to check the airline policies. Pet air travel policies vary from one airline to the next depending upon in-flight and cargo space and other factors. Therefore, it’s important to check with the airline for the latest pet flight regulations regarding carrier sizes, health documents, and other things required for pet travel. For example, as per the latest travel updates, AirTran Airways no longer accepts birds for travel on any flight.

Cargo or Cabin

It is crucial to select what is the best mode of travel for your pet. No doubt, pets too large to fit in cabin carriers have no other option than to fly in the cargo area, but certain snub nosed breeds and pets with medical issues should not fly in cargo. That doesn't mean it's unsafe to fly in the cargo area, though. It's advised that you choose a pet-friendly airline with safe pet practices as you plan your trip, and also discuss your options with your vet and a pet travel specialist before you fly.

Say No to Sedatives

Sedating animals before flights is prohibited. Sedation may affect the pet’s abilities to regulate his/her body temperature, your pet may become confused or even aggressive once the tranquilizer begins to wear off, and most airlines do not allow pets to fly if they’ve been sedated.

Overall, the best way to make pet air travel cozy and comfortable is to enlist the help of a pet relocation service provider.  They take care of each and every aspect related to pet relocation, including completion of documentation, vaccinations, and flight arrangements.

Author Bio:
Rachna works for CheapOair, an online travel company that is committed to provide cheap airline tickets along with hotel reservations and car rental services.


Pet Move of the Month: Neely's Move to The UK

Monday, April 9, 2012 by PetRelocation.com Customer

NeelyThe prospect of moving can be both exciting and overwhelming -- that's according to Stacy, the owner of our featured Pet Move of the Month. That seems to be how most of our customers feel about pet moves, which is why PetRelocation.com is happy to step in and help move treasured dogs like Neely when the family is called overseas (it was for military reasons in this case).

Military moves can be especially daunting, but Neely made the trip just fine and is doing well in her new place. Read on to find out the whole story (you can also check our blog for even more info about this pet move). Congrats, Neely! We're so glad we could help you in your journey across the pond!


Is this the first time you’ve ever moved a pet?
Yes it was.

What were some of your concerns going into the move?
The two major concerns that I had when it came to Neely’s move were her safety and the possibility of her needing to be quarantined.

Why did you decide to use PetRelocation.com to help out with your move?
I decided to hire your services because it took the work out of trying to figure everything out. Also, after reading all the great testimonials I knew Neely would be in great hands and would arrive home safely.

Did anything surprise you about the international pet moving process?
It wasn't that I found anything surprising, but I would say that some of the steps that were required in order for Neely to travel were a bit confusing at times. We were traveling to the UK during a time where a majority of the rules were changing rather quickly, thus making it difficult to keep up. That is why I am SO glad that we had the people at PetRelocation.com there to help us. With all the things that you have to remember to do in order to prepare for moving, it was a relief to know that I didn’t have to worry about keeping track of all the rule changes and requirements for Neely's travels.

How is Neely adjusting to the new location?
Neely is loving England! On her first day here she just slept the day away in an attempt to recover from doggy jet lag. It has taken her about a week or so to settle in and adapt to all the new sights and smells, but now its like she’s been here forever!

What is life like in the UK? Is it a pet-friendly place to be?
The town where we are living at in the UK is in the Lakes District and is very pet friendly. Many of the dogs here are very socialized and are often off leash. Some of the pubs and stores even allow pets in, just as long as they are well behaved. There are plenty of footpaths where we can go on walks and there is a very nice park in our area as well. On weekends we often go out for long hikes, which Neely loves!

When we first arrived here I had set up a vet appointment for Neely to make sure that there were no other vaccines that she needed, especially because there is so much livestock around where we are. I also wanted to make sure that her current heartworm prevention and flea and tick treatments were appropriate for the region. The vet we took her to was extremely helpful and thorough. We had copies of Neely’s vaccination records from the states which definitely helped the vet figure out what she had already been vaccinated for and what she needed boosters for in the future.

There are plenty of small locally owned pet shops in our town as well as some chain pet stores in some of the larger towns (which are not that far away) for pet food, toys, etc. One thing I would advise pet owners to do before moving is to make sure that the local pet stores carry the brand of food that your pet is currently eating. When we came over here we found out that the brand of dog food that Neely was currently eating was not supplied here at the local or chain pet stores. As a result, we had to switch her food over to something else, which was kind of a pain because Neely is a fussy eater. The only un-pet friendly thing we found about the UK was trying to find a rental property that allowed pets.

What advice do you have for people who might be planning a move?
The advice that I would give for anyone who might be planning a move is to prepare as far in advanced as possible, educated yourself on the process, and ask TONS of questions. This will greatly help in reducing the amount of stress that is involved with moving because you won’t find yourself running around trying to do things at the last minute. Also, make sure you have copies of your pet’s full vaccination record as well as any records in regards to illnesses or procedures that he or she may have had.

And just out of curiosity, where does the name “Neely” come from?
Neely was a rescue dog that my mom had found for me through Petfinder.com. When I had adopted her that was the name that she had came with. I was thinking about changing it when I brought her home, but she already new her name at that point. However, she does have a nickname of “Bean” that I call her very frequently. She earned that nickname because she was only a tiny eight pound pup when I got her.




Pet Travel News Links: Travel Tips, PCSing and Pet Gear

Friday, April 6, 2012 by Caitlin Moore

It's never too late for a few pet news links... Have a great weekend everyone!


What are you doing this weekend? We're going to the Mighty Texas Dog Race!

PCSing with your pets.

Dog distractions. Be careful driving with your pet!

The latest, coolest pet gear.

What's cuter than a pet with a new toy?

Preparing for pet travel -- how to crate train a cat.

ICYMI: our 5 quick tips for Easter pet travel.



Keeta shows us how a proper weekend should be enjoyed

Pet Travel Preparation: How to Crate Train Your Cat

Wednesday, April 4, 2012 by Caitlin Moore

Planning a relocation that includes your pets adds a fair amount of prep work to the equation. Not only do you have to research pet import requirements, schedule vet visits, and buy an airline-approved travel crate, you'll need to help your furry friend feel comfortable spending time in the crate as best you can.

Some pet owners are lucky to have dogs or cats that tolerate or even like stepping into their home-away-from-home, but others have a challenge at hand. Based on general personality traits it seems easier to help dogs gradually accept crates and learn to treat them as a safe and cozy place, but we all know that cats can be a different story.

Before you throw up your hands in defeat imagining a lot of hissing, scratching, and yowling from your one-of-a-kind kitty, take a look at the following tips and give crate-training a try. Your cat will probably never love the experience, but with time and patience applied to the situation, you can at least remove some of the discomfort.

Familiarity - It's a problem if cats only associate travel crates with being jostled around in the car and then taken into the vet's office to be poked and prodded. Try leaving the crate out in a room where the cat often goes so that the sight of it becomes less of an event and just a part of everyday life instead.

Treats - Always leave the door open and place toys inside the crate to pique feline curiosity. When the cat goes near it or inside it, offer praise and maybe a yummy snack. Soon your little skeptics will begin to put two and two together and will look to you for a handout each time they step inside.

Time - Don't expect change to happen overnight. It might take weeks to see any progress, but with steady exposure and positive reinforcement, even the most stubborn kitty will show signs of progress.

Practice - Once your cat no longer freaks out at the sight of the crate and begins treating it like just another box to crawl inside of, it'll be time for some practice runs. Take a car ride around the block to start, and then try some longer drives so that when moving day arrives, that longer journey won't be such a shock.

Talk to your vet if you have any particular concerns about cat travel, and don't hesitate to ask your Pet Relocation Specialist for their own tips and advice, as well. We have lots of experience moving pets of all breed, size, and temperament, so don't be shy!


Travel crate? Yeah, I'll think about it.


Pet Travel Question: Flying With A Puppy

Tuesday, April 3, 2012 by Pet Travel Questions

Name: Nathan
Number of Pets: 1
Pet Type: Dog
Pet Breed: Labrador Retriever
From: Buenos Aires, Argentina
To: Denver, Colorado


My puppy is three months and two weeks old. She is just now able to have her rabies vaccination. Will she be able to fly in two weeks if I get her vaccinated? What else needs to be done to bring her home with me?




Hi Nathan,

Thanks for the question! These are the pet import requirements for the United States. In addition to the rabies vaccine you'll need a health certificate, and other than that we advise that you spend some time choosing a pet-friendly airline that places a priority on pet safety. (United has a PetSafe program, for example.) Four months should be a reasonable age to fly a dog if everything is handled correctly.

Feel free to contact us if you have questions about any of this, and good luck with your trip!


Five Quick Tips for Easter Pet Travel

Tuesday, April 3, 2012 by Caitlin Moore

Traveling with a pet this Easter weekend? Here are a few quick tips that will help make the experience run smoothly.

Plan Ahead - Are your hosts okay with you bringing your pet? Do they have any special requests or rules? Having an honest conversation before you arrive will minimize the possibility for tension. And, if you're staying in a hotel, be sure you've researched their pet policy to avoid any surprises.

Pack Well - Don't forget the basics, like food, medicine, an extra leash, dog baggies, and whatever else your furry pal needs to be safe and comfortable away from home.

Keep Moving - It may be tougher to manage during a fun break from reality, but do your best to take your dogs on lots of walks and give them plenty of attention and playtime. This will minimize the anxiety and possibility for misbehavior that can go along with changing a pup's schedule.

Beware of Treats - Easter, when there tends to be candy everywhere (and within the easy reach of children, no less), is an especially important time to make sure your dog doesn't eat anything harmful. Keep a sharp eye on those baskets and plastic eggs to keep them out of paw's reach.

Drive Safely - Letting pets roam around the car isn't safe for anyone. Use your trusty travel crate or a restraint of some kind when you're on the road, and do what it takes to make sure the driver isn't distracted by any yipping passengers.

Find a few more pet travel tips on our blog, and lease contact PetRelocation.com if you have any questions.



(And don't forget to stop and smell the flowers)

Travel Update: United Airlines Now Offers Services Between New York and Buenos Aires

Tuesday, April 3, 2012 by Caitlin Moore


Yesterday we discussed some of the changes United Airlines has made regarding its pet policies, and now they've made another announcement.

Beginning April 6, 2012 United Cargo will now offer nonstop flights from New York/Newark to Buenos Aires, Argentina. Buenos Aires is the largest city in Argentina and is home to many large corporations, so connecting it to a major US hub will surely make life easier for customers interested in cargo services -- which includes pet travelers moving to Argentina, of course. Remember, now that United and Continental have merged, United is operating under the PetSafe program.

This flight will depart from Newark Liberty Airport (EWR) daily at 9:50 p.m. and leaves Ezeiza International Airport (EZE) each day at 8:10 p.m.

Please contact PetRelocation.com for more information about moving pets to Argentina.


buenos aires

Pet Travel Question: Considering a Dog Move to South Korea

Monday, April 2, 2012 by Pet Travel Questions

Name: Richard
Number of Pets: 1
Pet Type: Dog
Pet Breed: Yorkie
From: Texas, USA
To: South Korea

I am being offered a two-year contract in South Korea. I would like to accept the position, but my wife will not leave her dog. What are all the requirements, and is there an quarantine in Korea for the dog?




Hi Richard,

Thank you so much for contacting us. It's definitely a challenge to plan an international move and make all the decisions associated with one. Of course your wife wants to bring her dog along (we're pet lovers, too -- we understand!), and we're happy to help.

These are the pet relocation requirements for South Korea. You'll need to have updated vaccines and a few documents endorsed by the USDA, and we recommend spending some time to choose a pet-friendly airline. At this time, there is no quarantine if all requirements are met.

Please contact us if you have any questions or if you'd like a free quote. Thanks again, and good luck with everything!


United Airlines Merger Update: Air Travel and Banned Breeds

Monday, April 2, 2012 by Caitlin Moore


We've been following the progress and after effects of the recent Continental/United merger, and it looks like the changes aren't favorable to every kind of pet traveler.

On the positive side, United has adopted Continental's PetSafe program, which has been in place for years and has been a model for the pet air travel industry. United now bans nine dog breeds from flying, however, so owners of Pit Bull Terriers, Staffordshire Terriers, Cane Corsos and a few others are prohibited from flying with United.

United originally made a change regarding cargo classifications that would have made pet travel much more expensive for some travelers (primarily military families), but they have since eased those rules in reply to the backlash the announcement inspired.

Thus far the "dangerous breed" rules remain in effect, but many pet owners have come together in protest through an online petition at Change.org. United is the only airline with such restrictions so owners of these breeds do have other options, but this remains a divisive topic in the pet world.

Changes is often in the air when it comes to pet travel, so remember to start planning your trips well in advance of departure, do as much research as you can, and check with airlines directly to find out about the most up-to-date rules regarding fees, breeds, and seasonal procedures.

Also, remember that PetRelocation.com is here to help! Contact us anytime for a free quote, or give us a call if you'd like to find out more about our services from one of our Pet Relocation Specialists.

Keep in touch as we continue to monitor this issue and other pet travel updates.


Sparta, a Pitt Bull we moved to Guam last year.

Pet Move Customer Testimonial: Neely's Move to England

Monday, April 2, 2012 by PetRelocation.com Customer

Name: Stacy
Pet's Name: Neely
From: Connecticut
To: England


When I found out we were moving to England I was so excited and overwhelmed all at the same time! My biggest concern with the move was being able to bring my dog with me. The thought of leaving Neely behind was not an option, and the thought of transporting her overseas terrified me. At first, I was determined to get all of Neely's travel documentation and flight plans in order myself. However, with all the other stresses of moving and the possibility of me not being able to fly out with her, my husband decided it was time that I get some help.

My husband's employer had given me Cara's contact information so that I could talk to her to see what PetRelocation.com could do to help me. After the first phone conversation I instantly felt comfortable. Cara and Ashley had both walked me through every single step that I needed to take in order to get my dog over to England. They checked and double checked every piece of paperwork and answered any questions that I may have had. They kept on top of all the changes that were being made by DEFRA, and notified me immediately as to what those changes were. They made sure that Neely's crate was appropriate for travel, and even mailed us out a welcome pack!

When I found out that I needed to go over to England before I could get Neely out there, Ashley worked with my father to complete her travel requirements. On the day of Neely's travel, she was picked up at my parent's home and brought to the airport. Ashley had notified me when Neely was up in the air and gave me a confirmation number so that I could track her. They also kept in touch with my father to let him know the same. During her travel they made sure she had a pre and post- flight potty break as well as water and clean bedding. Once Neely cleared customs they called me to let me know that she would be delivered to me shortly.

When Neely arrived she acted as though she had been on one big adventure! She was so excited to be at her new home, and most importantly she arrived safely, clean, and happy!

It's now been close to three weeks since she arrived and she has settled in without a hitch! PetRelocation.com has made this moving experience stress and worry free. Cara and Ashley always took the extra step to make sure that everything was done right and that Neely would arrive home safely. I would absolutely recommend them to anyone who has to transport a beloved pet and I would certainly use their services again in the future!

Thanks again Cara and Ashley!!!

Pet News Links: Luxury Travel, DIY Dog Treats, Pets & Health

Friday, March 30, 2012 by Caitlin Moore


We've kept up with the world of pets and pet travel all week -- here's the best of what we read:


Does getting a dog improve your health?

Do you give your pup Easter treats? Here's a recipe from Whole Foods for some dog-friendly cookies.

This Bassett hound managed to save his own life by calling emergency services.

Because it's Friday and this is cute: meet Harry the hippo.

Dogster loves dogs, of course, and also Jon Stewart. Here's why.

Need some info about luxury pet travel amenities around the world? This site will keep you updated.

A few funny ads featuring dogs and cats.


Have a relaxing weekend, everyone!



Pet Move Customer Testimonial: Buddy's Move to Hong Kong

Friday, March 30, 2012 by PetRelocation.com Customer

Name: Katie
Company: Mars / Wrigley
Pet's Name: Buddy
From: Houston
To: Hong Kong

We were already in Hong Kong, so my mother and PetRelocation.com had to handle all the logistics of Buddy's move. We hit some bumps in the road (with a not-so-great vet), but Rebecca at PetRelocation.com was amazing and handled it all with positivity and a smile.

By the time Buddy arrived at our apartment in Hong Kong, he was over his travel jitters, tail wagging and happy to see me. The people who dropped him off were so nice, and Buddy seemed very comfortable with them.

All in all this was a very good experience. It was SO nice to not have to do this ourselves (the paperwork alone is daunting!) and Buddy is safe and sound in his new home. (The photo below is from the moment he arrived :)

Pet Move Customer Testimonial: Simon The Boston Terrier

Friday, March 30, 2012 by PetRelocation.com Customer

Name: Claire
Pet's Name: Simon
From: Los Angeles, CA
To: Wilmington, NC


After learning that we could not easily fly with our snubbed nose breed Boston Terrier named Simon for our temporary work relocation to North Carolina, we searched online and discovered PetRelocation.com. We were very nervous to fly our baby in cargo and separate his travels from our own, but Pet Relocation had so many wonderful stories of past successful trips, and the information requests and quote process was so easily and professionally handled by our rep, Joe, that we were quickly put at ease.

Our baby was picked up and transported on two flights with a pet hotel rest in between, and we recuperated him the next day. He wasn't phased by the trip at all and seemed completely relaxed on arrival. His crate was well marked and you could tell he had been closely handled.

We will not hesitate to use PetRelocation.com for our return home! Thank you!!


simon the boston terrier