Help Me Move My Pet

Pet Travel Question: Moving a Large Dog to the Bahamas from Canada

Tuesday, August 28, 2012 by Pet Travel Questions

Name: Carly
Number of Pets: 1
Pet Type: Dog
Pet Breed: Great Dane
From: Toronto, Canada
To: Nassau, Bahamas

My parents are relocating from Toronto, Canada to Nassau, Bahamas and need some advice on how to transport their Great Dane. They have contacted a number airlines but haven't had much luck as he is over 150 lbs and too tall for most crates, even large ones. They would be willing to take a ferry from Florida if that were possible.

Any recommendations you might have for us would be greatly appreciated.




Hi Carly,

Thanks for contacting us with your question. Relocating large dogs does add some complexity to the process, but don't worry, it can be done. Here are a few tips for moving large dogs, and in terms of the crate you'll probably need to special order a custom one or add crate extensions to an existing one.

Here are the pet import requirements for the Bahamas to let you know about the other rules and restrictions. Hopefully this is helpful, Carly! Please contact us if you have any more questions, and good luck with the trip.

Pet Travel Question: Moving a Puppy to the United States from Cuba

Monday, August 27, 2012 by Pet Travel Questions

Name: Alba
Number of Pets: One
Pet Type: Dog
Pet Breed: Mix
From: Havana, Cuba
To: Miami, USA

I found a puppy in a pile of trash in Havana the night before my flight left. I would like to know how I can get the puppy to the United States.




Hi Alba,

Thanks for your question, and congrats on your new puppy! The good news is that the United States is one of the less restrictive countries for importing pets, so you'll just need to take care of a few basic requirements (namely a health certificate and proof of rabies vaccination).

We do recommend waiting until the dog is at least four months old before you fly, so hopefully that won't be an issue for you. If you have any questions about any of this please contact us, and good luck with everything.

Pet Travel Question: Exporting a Dog from India

Monday, August 27, 2012 by Pet Travel Questions

Name: Deb
Number of Pets: 1
Pet Type: Dog
Pet Breed: Mutt
From: India
To: San Francisco through NYC


What is necessary to make this move happen?



Hi Deb,

Thanks for contacting us with your question. These are the pet import requirements for the United States, so you'll need to meet these as well as the export requirements for India. You can find out more about that here.

Hopefully this helps, Deb. Please contact us if you need anything else!

Pet Travel Question: Flying with a Cat to the US

Monday, August 27, 2012 by Pet Travel Questions

Name: Frank
Number of Pets: One
Pet Type: 2-year-old-cat
Pet Breed: Mix
From: Kiev, Ukraine
To: Barboursville, West Virginia (Flying into Cincinnati International airport)


Other than the international health certificate and rabies shot, is there anything else I need to consider about bringing a cat over?




Hi Frank,

Importing pets to the United States is usually pretty straightforward and it sounds like you're on the right track. In addition to the health certificate and rabies vaccination, we suggest choosing a pet-friendly airline and double-checking with them about any possible additional requirements, and also make sure your travel carrier is airline-approved.

Please let us know if you have any more questions, and good luck with your trip!

Pet Move Customer Story: Itty Bitty's Move to South Korea

Friday, August 24, 2012 by PetRelocation.com Customer

Name: Richard & Pattye
Pet's Name: Itty Bitty
From: Houston, Texas
To: Ulsan, South Korea

I accepted a position with my company that required me to relocate to Ulsan, South Korea. My wife said as long as Itty Bitty could go she was okay with the relocation. PetRelocation.com explained the relocation process and ensured us of a smooth transition. Of course my wife was still skeptical, as this is her baby!

We completed the veterinary process and the USDA (APHIS) paperwork and submitted everything back to PetRelocation.com, who handled everything for us. They scheduled the flights and pick up and delivery. This service was door-to-door. The young man that picked up Itty Bitty was pleasant and explained the trip to us and further eased the stress on my wife, although she cried when he left with the dog.

We were contacted via email and phone explaining where Itty Bitty was during her travels. Miss Gina who received the dog in Korea and took her through customs went out of her way to send photos and arranged to meet us upon our arrival in Ulsan. We arrived at our destination at 9 p.m. on a Saturday evening and there was Miss Gina with Itty Bitty. I had to stop my wife from jumping out of the car to see her little dog.

Itty Bitty was playful and did not show any sign of stress after the long journey. We had moved from Mississippi to Texas a few years back, and I believe this was more stressful than her move to Korea.

I want to thank all involved in the care and help provided by the Pet Relocation team. It shows they care about what they do and put the focus on the pet. My wife was especially happy to know each step her dog was going through and how well she was when she got her here in Korea. A heartfelt thank you goes out to the PetRelocation.com team for making this a stress-free transition for our dog and for my wife.

Pet Travel Question: Relocating a Dog to the Czech Republic

Friday, August 24, 2012 by Pet Travel Questions

Name: Hannah
Number of Pets: 1
Pet Type: Dog
Pet Breed: Bichon Havanese
From: Norway
To: Czech Republic

Dear Pet Relocation,

We are moving from Norway to the Czech Republic very soon and we want to get a clear instruction guide as to the requirements that we need to meet. She has had her microchip and rabies vaccines, along with the puppy vaccinations as usual. We have a puppy passport and a crate for her to travel in.

There seems to be a lot of different information on the internet so I wanted to write to you and ask. We are leaving very soon and need to get this cleared before we fly. We do not want our lovely puppy getting caught up along the way due to lack of information from our behalf. Hope you can help me.

Kind Regards,


Hello Hannah,

Thanks for the question -- pet travel rules can be confusing so you're right to try to research everything carefully.

Here are the pet import requirements for the Czech Republic. It sounds like you're off to a great start, but if you still have questions after reviewing this information please don't hesitate to contact us. Good luck!

Pet Travel News Links: Pets & Shopping, "Dog Callers" and Travel Tips

Friday, August 24, 2012 by Caitlin Moore


Enjoy these pet news links from the last few days, and have a great weekend!


Here's why it takes at least a month to properly plan a pet move.

Guess who's on a diet? Bo Obama, the First Dog.

For those early autumn days when it's still a little warm outside: this dog collar texts you when the temperature is too high for your pup's comfort.

Video: how United Airlines transports pets.

Well-done photos make all the difference when it comes to helping dogs find forever homes.

IKEA stores in Germany offer "dog parking" so your pup can chill while you shop.

Meet Ivan the storage dog, who "manages" a self-storage company in the Raleigh-Durham area.



Pet Travel Question: Importing a Dog to Australia

Thursday, August 23, 2012 by Pet Travel Questions

Name: Naushil
Number of Pets: 1
Pet Type: Dog
Pet Breed: Labrador Retriever
From: India
To: Western Australia



I have a dog (named Honey) who is currently in India with family. I'm in Perth with my husband and I'd like to bring Honey over to me -- can you please advise?




Hi Naushil,

Bringing pets to Australia requires more time to plan because Australia is a rabies-free nation with quarantine requirements, however we've moved many pets here successfully. Unfortunately India is not an AQIS-approved country, which means you won't be able to import Honey directly. Pets coming from such countries need to spend six months in an approved country before they can make the trip. Here's a link to the official AQIS site for more information about how to go about doing this.

Take a look at this information and then please let us know if you have any more questions. We'd be happy to help arrange the move or offer further advice. Good luck with everything. and thanks for the question!

Pet Travel Question: Importing a Bird to the United States

Thursday, August 23, 2012 by Pet Travel Questions

Name: David
Number of Pets: 1
Pet Type: Green Military Parrot
From: Mazatlan, Mexico
To: Dallas, Texas


Is there a special permit necessary to move my girlfriend's parrot to Dallas from Mexico? In short, how do I do this?




Hi David,

Thanks for your bird travel question, hopefully we can point you in the right direction. Bird travel is a little more tricky than moving a dog or cat, but with the proper prep work you should be able to move your parrot to Dallas.

Here's a link to bird import requirements for the United States as well as a few tips for flying with birds. If you have any more questions or if you'd like a free quote, please contact us. Thanks again, and good luck!


Pet Travel Question: Pet Import Rules for the Netherlands and the United States

Wednesday, August 22, 2012 by Pet Travel Questions

Name: Richard
Number of Pets: 1
Pet Type: Dog
Pet Breed: 15 - 35 lbs.
From: USA / Netherlands
To: Netherlands / USA

My wife and I live in the Netherlands eight months to a year in our apartment near The Hague and we also live four months a year at our house near Miami, Florida. We would like to get a dog (we have both owned many dogs in the past before we were married). We would like to know the rules and requirements for entry into both countries and what services you can provide us and at what cost. Thanks so very much.




Hi Richard,

Thanks for your question, we'd be happy to provide some information. First, here are the pet import requirements for the Netherlands and here are the pet import requirements for the United States.

Generally it'll be a little bit easier to bring a dog into the United States than into the Netherlands, and as far as costs go those will depend on a few different factors (for a quote from us you can fill out our free form).

Please contact us if you have any more questions about relocating your future puppy. Good luck and we look forward to hearing from you!

Don't Rush It: Why It's Important to Allow at Least 30 Days to Plan a Pet Move

Wednesday, August 22, 2012 by Caitlin Moore


When it comes to planning important (and complicated) things like relocations, it can feel like time is speeding by. Before you know it it's moving day and you're trying to make sure that everything is taken care of, and at this point all you can do is hope you didn't forget anything too important.

If you're moving a pet with you and haven't taken the time to investigate all the import rules and regulations that may apply, it's all too easy to discover that you've overlooked something that could cause your pet's departure to be delayed.

Some of the stress can be avoided by starting the move process early, but why exactly do you need at least a month to put together a pet move (and at least six months for some international pet moves)? Read on to find out.


Veterinary Requirements – Many countries require vaccinations to be at least a month old at the time of departure, and often the microchip (another requirement) must be implanted before the vaccines are administered. One mistake or omission related to these could delay a pet’s trip by weeks or even months.

Import Permits – It often takes at least 30 days to secure import permits for international moves. Australia, for example, takes three to six weeks to issue an import permit. Note also that import permits must be obtained before other arrangements can be made, so the whole chain of events depends on this important factor. Some countries also require notification of a pet’s arrival (Japan needs 40 days notice), so that’s one more thing to plan for.

Government Endorsements – Many moves require both a USDA endorsement of health documents as well as endorsements from the destination government. For instance Saudi Arabia needs both USDA and Consulate endorsements, and each of these can take about a week to secure.

Titer Tests – For rabies-free countries that require a titer test in addition to the regular rabies vaccine (these countries include Australia, New Zealand, Japan, and Singapore), an additional three to four weeks should be allowed for in the planning process.

Quarantine Reservations – During busy months, such as summer travel season and during the holidays, many quarantine stations are fully booked. Waiting lists in places like Singapore, Australia, and New Zealand can be months long, so it’s important to reserve a spot well in advance of the move date. In general, moving to any destination with a quarantine (Hawaii is also included in this category) will demand extra time, so pets going to these places can’t wait until the last minute.

Crate Training – If a pet isn’t already crate-trained, owners will need to work on doing so as soon as they know they’re moving. Depending on the pet, this process can take weeks or months to accomplish.


Still not convinced that you’ll need a month’s head start? Here are some pitfalls that pet owners should watch out for if they’ve waited until the last minute:

Incomplete or Inaccurate Vet Records - We’ve seen it many times -- pet owners who have gone to the vet regularly over the years think they’re in good shape, but in terms of the strict standards of international travel, often this isn’t the case. Again, vaccines must often be done in a certain order beginning at least 30 days in advance, and some countries, including Japan, require they be done six months ahead of time.

Agent Availability – Waiting until the last minute means our preferred agents might already booked with other jobs, so travel dates may have to be altered to fit their schedules or second-choice agents will need to be found.

Flight Complications – Pet travel by air entails more than just buying a ticket when you need it. You have to choose a pet-safe flight on a plane with cargo doors large enough to accommodate a travel kennel (some planes are just too small), and then you have to request the booking. After that, the airline must verify that everything is in order and make contact with a destination agent, and all of this can take several days to finalize.

Time Differences - With international moves, dealing with time differences makes communicating with agents and officials more challenging, thus taking care of import permits, reserving quarantine space, and making other arrangements all becomes a little trickier.

The Stress Factor – Rushing to put together a pet move is no fun for anyone involved. Relocating is stressful enough without feeling like it’s a race against the clock, so put yourself ahead of the game by allowing plenty of time to plan your move.  


Please contact PetRelocation.com if you have any questions about how to move your pet, and happy well-planned traveling, everyone!

Pet Move Customer Story: A Double Dog Move From Texas to Germany

Wednesday, August 22, 2012 by PetRelocation.com Customer

Name: Grace
Pets' Names: Rusty and Talon
From: Texas
To: Germany

Rusty and Talon's move from a tiny, isolated Texas town to beautiful Germany came unexpectedly in the summer of 2012. They lived with my mother for several years after I moved overseas for my job. Unfortunately, this summer while visiting, I realized my mother was no longer able to care for them properly. I had just a little over one month to get them prepared for international travel. Due to my own summer schedule, I could not ship and receive the dogs. I needed help. I searched pet travel companies and liked what I saw with PetRelocation.com. I contacted them and am so thankful I did.

Joe and Sarah began the process for me, but it was Abbey who held my hand (and eight paws) all the way through. She worked closely with my small town rural veterinarian who was uncomfortable completing the mountain of paperwork (the specific deadlines are scary!). Abbey repeatedly contacted my vet and walked him through each step in the correct order to meet German import requirements. He was so relieved! Also, Rusty and Talon are seniors and just simple country dogs who had never been crate trained, had never flown, etc. Abbey helped with all of that, too.

Rusty and Talon were picked up in the middle-of-nowhere Texas and driven to Dallas for their flight. Abbey set me up with a pet/flight tracking system so that I knew exactly where my pets were at all times...when they departed, when they landed, etc. This was so wonderful! When I saw the email that their flight had successfully landed at Frankfurt Airport, I breathed a huge sigh of relief. A few hours later my country dogs were at my door and looked glad that their adventure was over!

It's been two days, and both Rusty and Talon are settling in well. They already enjoy the walking paths so common in Germany and are glad to be out of the Texas heat. If I have one suggestion for pet owners it is to be well organized and keep all your pet records up to date. This makes your travel so much easier (I'm glad I'm organized!). I also suggest being careful about microchipping your pet. Not all microchips are accepted for international travel, and Abbey made sure I got the right kind. Some microchips are fine for the US and re-homing a lost pet. International travel requires a special kind of microchip, however, and many vets do not carry the brands that meet these specifications (and many vets don't know themselves if their chips are approved). It took a lot of research on my part to find a vet in my area that could provide the correct chip. Be careful! You don't want to have to microchip twice!

Thanks to Abbey, Sarah, Joe, Dr. Vick Burk in Rotan, Texas, his staff (Deena and Shannon), and all the nameless people who assisted stateside and here in Germany. Rusty and Talon are now world travelers in their old age! Retirement must be grand!

Pet Move Customer Story: Izzy's Move to Indonesia

Tuesday, August 21, 2012 by PetRelocation.com Customer

Name: Kerri
Pet's Name: Izzy
From: Alaska
To: Jakarta, Indonesia

I started researching pet relocation companies when we found out we were moving to Jakarta, Indonesia in August of 2011. I saw a posting on the PetRelocation.com Facebook page about a dog who traveled from Jakarta to Indonesia safely. It was such a relief to have someone knowledgeable about all of the shots and paperwork, import permits, and flights taking care of one of our family members.

Knowing that they only recommended those airlines and flight patterns that were safest for our Izzy and pet-friendly with adequate training was extremely reassuring. They kept in contact with me the entire way of Izzy's travels, and notified me immediately when she touched down, had been fed and walked, and how she was doing. They even made "special" accommodations for her when I told them she would not potty on a leash. They went beyond to make sure our Izzy was safe and well taken care of the entire time.

I had pictures of her assuring me she was in good condition the entire way. I would say the best part is the comfort and reassurance and the special planning they do for each individual pet. Izzy arrived safely and happily in Jakarta at her new home and is very happy and learning to swim in her new pool.

Although she is a lab, she was born and raised in Alaska, so she never learned how to swim!! Thank you PetRelocation.com. I would highly recommend them for any pet traveling internationally through the Asian countries or wherever your travels take you.

Pet Travel Question: Is It Worth Bringing a Dog on Vacation to Guatemala?

Monday, August 20, 2012 by Pet Travel Questions

Name: Michal
Number of Pets: 1
Pet Type: Dog
Pet Breed: Yorki
From: USA
To: Trip to Guatemala


We want to travel with our dog for one week to Guatemala. The question is, can we take the dog with us just for the week? Will we have problems bringing the dog back to United States?

Thank you very much,


Hi Michal,

Thanks for the question. First, take a look at the pet import requirements for Guatemala. You'll need to take care of a few things to be allowed into the country, including a rabies vaccine and health certificate.

Here are the pet import requirements for the United States, which as you can see are similar, so really you just need to ask yourself if meeting these requirements is worth it to you for just a week's visit. There's also the cost of your pet's ticket to take into account, as well as how your dog will handle the stress of travel. Some pets are fine and remain pretty calm throughout, while others would rather be left at home with a trusted pet sitter.

It's up to you, Michel, and it wouldn't hurt to talk to your vet either. Please contact us if you have any more questions, and good luck!



Video: How United Airlines Transports Pets

Monday, August 20, 2012 by Caitlin Moore


It's natural to feel nervous about putting your pet on an airplane, especially when they're going in the cargo hold. Even one of our own Pet Relocation Specialists was a little anxious about it, but in the end travelers tend to find that they were worried for nothing.

United Airlines is one of our preferred pet-friendly airlines, and the video below depicts how pets are safely unloaded from the plane and into PetSafe vans. Take a look to see how things work -- it's nice to have real-life images to replace all the questions you have in your mind about pet travel, don't you think?


Pet Travel Question: Moving Pets to New Zealand

Friday, August 17, 2012 by Pet Travel Questions

Name: Beth
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Papillion, Dachshund
From: United States
To: New Zealand

I really want to be able to take my dogs with me when I move but six months away from them would be torture. I read online that new Zealand allows them to be quarantined in the owners home for thirty days if they come from Hawaii. My question is, how long would I have to be in Hawaii before I could qualify for that?




Hi Beth,

New Zealand is one of the more complicated countries when it comes to moving pets, so your questions are certainly understandable. According to the official New Zealand pet import requirements, dogs must spend six months in Hawaii (or one of the other approved origin destinations) before they can be brought to New Zealand.

Please contact us if you have any more questions as you proceed. Good luck, Beth!

Friday Pet Travel News Links: Cat Businesses, Travel Trends, and Dog-Authored Books

Friday, August 17, 2012 by Caitlin Moore


Here's a rundown of all the latest pet and pet travel news from the last week. Good stuff!


Pet boarding businesses are booming around the US.

Nervous about Australia pet quarantine? Not necessary.

A pet-sitting business that's just for cats.

Dog travel from a Pet Relocation Specialist's point of view.

Boo has a new pet travel book.

Dogs can shake 70% of the water off their fur in four seconds -- this is how they do it.

Hot summer weather affects pet air travel.

A dog who lost his two front legs has learned to walk.

Five thousand years of dogs in art.

What are the "wackiest" pet names?

Have you voted for your favorite dog-friendly B&B?




Pet Travel Question: Bringing a Cat to Canada

Thursday, August 16, 2012 by Pet Travel Questions

Name: Joyce
Number of Pets: 1
Pet Type: Cat
Pet Breed: Domestic Tabby
From: Houston
To: Calgary, Canada

We're going to Calgary for five weeks. May we bring our tabby with us into the country if we comply with airline regulations?



Hi Joyce,

Sure, you'll be able to bring your cat with you as long as you meet these pet import requirements for Canada -- basically an updated rabies vaccine and whatever the airline stipulates they need from you. In case your cat isn't used to a travel carrier, here are some tips for crate-training a cat. Also, since it sounds like you'll be returning to Houston, here are the pet import requirements for the United States.

Please let us know if you have any more questions, and enjoy your trip!

Pet Travel Question: Importing a Dog to the United States

Wednesday, August 15, 2012 by Pet Travel Questions

Name: Lisa
Number of Pets: One
Pet Type: Dog
Pet Breed: Welsh Corgi
From: Sweden

Hi! I'm flying in to the states and landing at Newark airport with my dog and want to be sure I have all my paperwork in order.

I've been trying to read on the internet but everyone seems to have different info. Freeway, the dog, came with me from the states in February and she has had her rabies done once then and I boosted it last month just to be sure. She also had her parvo shot and had blood work done to check for heartworm. She is chipped and has an EU pet passport. Is the USDA-APHIS 7001 form enough? Any other papers or vaccines?

thank you for all your help!
Best Wishes,


Hi Lisa,

Thanks for contacting us -- figuring out the logistics of pet travel can definitely be a challenge. Here are the pet import requirements for the US. It sounds like you're in good shape as far as the rabies vaccine goes (it needs to be done at least 30 days before departure). You'll also need an official International Health Certificate showing that Freeway is fit to fly, and that needs to be issued within 10 days of departure.

Please contact us if you have any more questions, and good luck with everything!

Lessons in Pet Travel: Reba's Big Adventure

Wednesday, August 15, 2012 by Caitlin Moore

Just about everyone who works here at PetRelocation.com has at least one pet at home, but not all of us have had the chance to experience what our customers do -- flying with our dog or cat.

When Pet Relocation Specialist Sarah S. recently took her Irish Goldendoodle Reba on summer vacation, we realized it would be fun to share her travel story -- and what she learned -- here on the blog.

This is what Sarah had to say about flying with Reba for the first time as well as what it was like to deal with the natural nervousness that pet travel can sometimes inspire.


Where did you go and why did you decide to bring Reba?

I went home to Michigan to visit my family. We were renting a cottage on Lake Michigan and I took Reba for several reasons:

  1. I couldn’t imagine being without her for a week. Lame, right? (*Editor's Note: Not Lame!)
  2. I knew she would have a blast running and digging in the sand.
  3. My parents and sister haven’t seen her since she was a baby and I can’t deny my family the chance to see their only grandkid or niece!


What did you do to prepare her for travel?

We started crate training right away when she was a puppy. I bought the size 400 when I first got Reba in November, anticipating her size at the time of our trip here in July. It was a perfect fit, but very close. If she grows any larger, she’ll need the 500.

I started feeding her in her crate a month or so after I got her. I didn’t want to scare the brand new puppy right away with the kennel so I left the top off for months and fed her in there. We learned the word “kennel” and when I pointed, she went in and I’d give her a treat. She loves it in there! But she doesn’t like the door shut. So I didn’t shut the door at all until travel date.

I also completely wore her out the day before travel. We went to the park, she came to work with me, and I basically didn’t let her nap.


How were you received by airline staff along the way?

United in Austin (AUS) and Grand Rapids (GRR) were AMAZING on the way there. When I checked her in at GRR on the way back, the three people working the desk were not old Continental employees, they were newer United employees and none of them had ever checked a pet in before.

A guy in a yellow vest came in and started petting Reba and, and he told me "I have a dog of my own and love dogs. I’ll take really good care of Reba!” I knew it would be okay because the one actually handling Reba knew exactly what he was doing and that’s who I was most concerned with.


How were you received by your fellow passengers?

I had to check Reba in at the passenger terminal at GRR on our way home. She got to walk in on her leash but she wanted to be held. Everyone in line was oohing and aahing about how stinkin' cute she was.


How did Reba handle the experience? Did anything surprise you?

She was a little apprehensive when she arrived in GRR, but it’s because I wasn’t there. My mom received her and she hadn’t seen my mom in months so I think this was the main reason for her nerves. She was exhausted after her travels. Same thing on the way home…absolutely pooped! And very thirsty. And starving! But she didn’t go to the bathroom in her kennel and she wasn’t panting or anything.



Would you fly with Reba again?

Yes, if I was going for a week or more. She squeezed in at a total of 49 lbs so we got the <50 lbs rate of $250 each way, so it was $500. Not worth it for a weekend trip, but SOOO worth it for the 9 days I was gone.


What advice would you give to other pet travelers?

It just makes me appreciate their stress a bit more. I was freaking out about Reba’s trip, but she did just fine! The people at United are so nice and helpful. I really would send her again -- the only real downfall is the costs. 

I tell my clients all the time that if I trust my own dog with United, that theirs will be safe as well. I’m particularly obsessed with my dog -- we’re talking like 800 photos on my cell phone. So if clients claim they’re overbearing dog parents, I totally get it because I am too! But now I know it’s not so bad. I think about how she would have been so scared if I had stuck her in a boarding facility for a week and the few hours on the plane make it seem way more worth it.


Thanks for sharing your story, Sarah! It's great to learn even more about pet travel by hearing about the experience from one of our own.