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What Our Customers Say

Read through some of our testimonials and learn how, by combining our expertise and customer service, we've helped others move their pets. Now the only question is -- What will you say?

Moving pets to Germany: "You could teach the course on customer service"

"Sarah Jean," a Labrador, traveled from New Jersey to Germany with PetRelocation.com. Here's what her owner had to say:

Cara,

We are now in our home with a nice black lab named Sarah Jean.

She arrived about 1.5 hrs ago. She has been walked, fed, played with and petted and is now sound asleep on my carpet.

Thank you thank you thank you for delivering her safe and sound AND for communicating with us every step of the way. You could teach the course on customer service.

As corporate director of global HR I know what you have gone through to deliver this A+++service.

Many thanks is not even enough.

Jean C.

A letter from Coco about our pet moving services to Scotland!

Coco, a dog we moved from Kansas City to Aberdeen, Scotland, was nice enough to send us a letter about our her experience with our door-to-door pet transportation services:

Hiya PetRelocation Crew:
It's me, Coco, sending you this postcard from my new home in rural Scotland! Thanks for making my very complicated move so smooth and easy for my beloved humans. And so entirely comfortable for ME!
Scotty, the way you troubleshot things with the USDA, my vet in Kansas, and that last minute fix-it to a paperwork oversight of my Mom's is appreciated more than you know! And Mom told me of the eMail volley and phone calls you shared while I was in-flight to Heathrow, then Aberdeen.
It was so comforting for her to know the play-by-play from you; she sends sincerest thanks to you and the whole crew, as well! For the record, I really did shop the duty-free during my layover at the Animal Reception Centre in London! THAT's how smoothly everything went!
With best wishes always,

Coco

Coco in Aberdeen on the River Ythan

Pet shipping to Dubai!

Here's what a customer had to say about our pet shipping services to Dubai:

Our pets arrived 20 minutes ago.

Thanks so much - you guys made a very difficult situation very easy.

Thank you!

Matt, Fuzz and Smudge

"We could not have made this move without you!"

Hi Scotty!

Through the magic of the Internet (and my husband's laptop's webcam!) I saw the cats as they arrived safe and sound! Niko immediately headed for the litter box, Sasha ran to the kitchen and buried her head in her food dish, and Marmalade is looking around as if to say, "Where the heck am I?" All is well and my husband is very, very happy to be reunited with the kitties! They are such an important part of our family!

Thank you so much for all your patience, guidance, and "pet relo therapy!"

Hi Matt,

I was going to email you but you beat me to it! Louis and Oliver arrived today a little earlier than expected (which was nice)in great shape.

"You were the best pet transportation specialists any pet owner could ask for."

I wanted to let you know how appreciative we were with our dogs safe and happy transportation. You took care of our two Golden Retrievers Sadie and Jackson from Sacramento California to Paris France.

"Thanks so very much for all your help and hand holding!"

Scotty,

Just wanted to let you know we saw Augie yesterday at Pussy Cat Lodge, and she seems to have made it through the flights alright. She's a bit mopey but I would expect that. The facility is basic but clean, the cage is big enough and she has 5 really curious neighbors who like to look out their windows to see who has been lucky enough to get a visitor.

Thanks so very much for all your help and hand holding, if you ever need a recommendation, don't hesitate to let me know.

All the Best!

Kim

1 cat - US to New Zealand

"I can't thank you enough!"

Hey Matt,

Just wanted to let you know that Murphy arrived safe and sound late yesterday afternoon. I can't thank you enough for helping me get him back to the States after our hasty departure from Norway.

Thanks again, and I am sure I will be using you again in the future.

Jennifer C.

"Thank you for making this such a smooth process!"

Hi Jillian,
Thanks for the good news.
I will send some photographs once they are out of the quarantine facility.
Thanks for all of your help and for making this such a smooth process.
Best regards,
Brian

2 dogs, US to Singapore

Bonnie and Clyde Arrived in Paris!

Hi Matt,

Bonnie and Clyde are doing well. Thanks for asking. We were having internet connection issues, my apologies for not updating you on them sooner. The kitties appear to have weathered the big trip without issue. Their sniffers are still in high gear checking it all out. All our stuff arrived in our apartment a few days after the we got here and their kitty condo was among the stuff. They are happy kitties now! How nice it would be to be so satisfied with such simple things.

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