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When the Peelman family learned they would be transferred to Hong Kong, like many pet owners faced with a similar situation, one of the first questions on their minds was “what about our dogs?” PetRelocation.com outlines what it takes to move our furry, feathered, and scaled friends to the Asia-Pacific region.
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While the company focuses on transporting dogs and cats for corporate employees who relocate for work, its motto is “any pet, anywhere, any time” and so far it hasn’t had to turn down a job.
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For the O’Briens, no move is too great nor animal too exotic for their team and network of animal movers and caretakers. PetRelocation.com handles everything from paperwork to international quarantine laws, from special health needs to door-to-door pet delivery. The O’Briens have handled poisonous dart frogs, horses and mole rats. Every move is unique, as is each price quote.
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Perhaps you aren't wanting to take your pet on vacation but have to transport them for other reasons such as a move. Check out PetRelocation.com for expert assistance with moving a pet within the country or overseas.
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In the year 2000, when Angie O’Brien loaded up all of her belongings – including her dog and cat – to relocate to Austin from San Francisco with her husband, she had no idea that nine years later she would be helping millions of pet owners across the globe, like herself, do the same.
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"Pets aren't just household goods--they're beings, just like people are." Such is the mantra of Kevin and Angie O'Brien, the husband-and-wife team who sold a doggy day-care business to get into the pet-moving game.
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Relocating Americans also have to move their pets. PetRelocation.com was founded to provide custom services and consumer information to those moving with four cats, one Newfoundland or 16 parakeets. And yes, the site will help you move your turtle to Tallahassee and make sure it’s legal to do so, too.
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PetRelocation.com is featured, along with a client moving from Texas to Singapore, on the local NBC affiliate talking about our worldwide pet transportation services!
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Researching [PetRelocation.com], I was pleasantly surprised to learn that they not only had a fully functional, easy to use, interactive website, but they also had a blog - a very active blog! It’s a busy place where the staff engages pet owners from around the world answering questions, addressing personal concerns and patiently pointing the line of anxious visitors to the proper domestic or international resources. Honestly it’s a fantastic resource for pets of all sizes, types and care related issues. The rest of the relocation industry should just bookmark this new site and take notes. Lots and lots of notes.
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Kevin O’Brien of PetRelocation.com, which specializes in pet transport, said: “Sedation is by far the worst possible thing you can do to your pet before their long flight. Sedation, mixed with altitude, creates a dangerous cocktail that prevents the animals from using their natural ability to regulate their body temperature and to control their own stress. We suggest that the human take the pill, as the pet will have a better experience than most humans when flying with commercial airlines.”
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When a client is working with a pet relocation consultant, they have a single point of contact for their entire move. This ensures individualized attention between the relocation company and client. PetRelocation.com's customer service also provides a positive, effortless experience for a client who is already dealing with a stressful situation.
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A pet is a member of the family, and should be treated as such during a relocation. Rachel Farris of PetRelocation.com gives a comprehensive overview of the factors involved in bringing a beloved animal to a new destination, domestic or foreign.
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With people moving worldwide for work, Boxers are going bicoastal and cats are clearing through customs on a daily basis. Moving isn’t just stressful for people, it’s equally stressful for pets. So when it comes to moving pets, pre-planning is very important as animals can be very sensitive to changes in their surroundings. We went to the expert Rachel Farris, Relocation Specialist at PetRelocation.com. Farris offered three top things to keep in mind as a pet owner moving with pets.
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In this do-it-yourself era, it is possible to go online and read the "traveling with pets" column on each airline's website. However, companies like PetRelocation.com know how to cut through the red tape. "We are all so busy, and at the same time, quite concerned about transporting our pets safely from one place to another," says O'Brien. "Our customers call us and only speak to one person-all hours of the day."
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PetRelocation.com wins the 2009 Rackspace Fanati Award for Outstanding Customer Service.


PetRelocation.com Named One of Austin Business Journal's Best Places to Work in 2009!AUSTIN, Texas - March 11, 2010: Pet travel company PetRelocation.com has been named the 2009 winner of Rackspace's Fanati Award for Outstanding Customer Service, a contest started in 2007 to recognize a Rackspace customer who has similar values of "fanatical" customer service and support.
Austin, TX (May 26, 2009) -- PetRelocation.com, the leading worldwide pet transport company, announced today that it was selected as the 14th Best Small Business to Work for by the Austin Business Journal.
Austin, TX (May 11, 2009) -- PetRelocation.com has been honored with the 2008-2009 Re:locate Magazine's annual Relocation Service Provider of the Year - Specialist Supplier award. The award was announced at a black tie gala in London's Pall Mall Thursday, May 7. The highly-respected publication's award further cements PetRelocation.com's international standing as the go-to pet moving service provider in the corporate relocation and global mobility industry.
Austin, TX (April 28, 2009) - PetRelocation.com, an independently-owned and privately funded company which earned $2.5 million in revenue in 2008 and has grown by over 1000% since 2004, has unveiled its new interactive pet travel and transportation website, making it the first one of its kind in the pet transportation industry.
Austin, TX (November 29, 2008) - PetTravelCenter.com announced today that it has partnered with PetRelocation.com, an industry leader of providing quality, door-to-door pet relocation services to people who travel with or relocate their pets worldwide. People seeking to relocate with their pets for business or pleasure now can get quality advice and door-to-door services. Through a custom, comprehensive plan, the worry and sometimes complicated arrangements and decisions of pet relocation are taken care of.
Austin, TX & Fayetteville, NY (June 16, 2008): Alliance Relocation Services, Inc., one of North America’s premier crating and relocation specialty service providers, and PetRelocation.com, an experienced and industry dominant animal transport expert, have just announced a new strategic partnership designed to bring an enhanced range of relocation specialty services to both corporate and private clients.
Newburyport, MA and Austin, TX (July 9, 2008): Mobility Services International (MSI), a leading provider of global workforce mobility solutions, and PetRelocation.com, a full service pet relocation company, specializing in the local, national and international transportation of live animals, are proud to announce a new strategic partnership. Through the partnership Petrelocation.com is now an approved MSI GlobeSource® partner, providing pet relocation services to MSI client transferees and assignees.
Austin, TX (February 14, 2008): The professionals at PetRelocation.com provide efficient and compassionate pet moving services for the four-legged members of the family. Comprehensive national and international services include cat relocation, dog transport, horse transportation, and custom animal shipping plans for every kind of domestic or exotic creature.
Austin, TX (January 16, 2008): Nearly two-thirds of all American households have at least one pet and according to a recent report from the Travel Industry Association of America, approximately 29 million Americans traveled long distances with their pets over a three year period. As a result, PetRelocation.com president Kevin O'Brien is offering tips for those who plan on transporting their pets while traveling.