Malaysia

"Thank you, thank you, thank you."

Miss Jillian!!

She's here, she's here, she's here! I'd just gotten through emailing my family and sending them pictures of Boo in her new temporary quarantine home. Will and I went out there for a couple of hours today to make sure she'd made the trip ok and that she would be well taken care of for the next 7 days. The facilities were as nice as one could expect from a quarantine place, and Dr. Socka was absolutely wonderful. He immediately filled up a bucket of water for her and hooked up a fan in her cage to help cool her off. I don't know who was the most excited - us to see her or her to see us (or her just to be on safe, solid ground once again)! She seemed to handle everything just fine. Thank you to you and your team for helping with all of the arrangements. You have no idea how happy we are to finally have her here with us....or in the same country at least. We'll REALLY be happy when she's out of quarantine and at the house with us, but hopefully these next 7 days wills just fly by for her and us.

I have to admit it was a little bittersweet seeing her today without Gus arriving by her side, but at least we still have her, and we'll be sure to give her all the love and attention we've missed giving her over the last 3 months!

Can you tell me if there will be any restrictions on what time of year pets can and can't travel on the airlines? The new puppy will be 5 months old in August but we don't know if the airline allows them to fly during the hot Texas summer months or not. Please advise!

Thank you, thank you, thank you once again for all of your help. We'll be sure to send you a picture of her when she gets "home" next week!!

Have a wonderful day,

Sarah

They walked me through it and held my hand!

PetRelocation.com is the best. September 2008 I was a basket case but they walked me through it and held my hand every step of the way even when I made a mistake they just sorted it out and it was as smooth as it could be. I can't thank them enough. 2 cats (one with medical issues) Houston to Kuala Lumpur, Malaysia...they made it just fine no problems.

Peggy, Max & Butch

Malaysia

Living:

Local Pet Resources

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Services

Purrfect Paws

12 Jalan Terasek 2

Bangsar Baru

59100 Kuala Lumpur

Malaysia

Phone: 012-908-2753

Veterinarians

Kuala Lumpur

ANIMAL MEDICAL CENTRE SDN. BHD.: Wisma Medivet, 8 Jln Tun Razak, 50400 KL Tel: 03-40426742, 03-40425873 Fax: 03-40413660 Emergency: 03-40426742

ANIMAL POLYCLINIC AND KENNELS: 147, Indah UPC, Batu 3½, Jln Kelang Lama, 58000 KL Tel: 03-79828731, 03-79824687, 03-79825491 Fax: 03-79835285

BANGSAR VETERINARY CLINIC & SURGERY: 94, Lorong Maarof, Tmn Bangsar, 59000 KL Tel: 03-22844051 Fax: 03-22833427

BRICKFIELDS VETERINARY MEDICAL CENTER: No. 114, Jln Sultan Abdul Samad, Brickfields, 50470 KL Tel: 03-22723553 Fax: 03-22723663 DAMANSARA

HEIGHTS VETERINARY CLINIC: Plaza Damansara, 79, Medan Setia 1, 50490 KL Tel: 03-20956877 Fax: 03-20933596 Emergency: 016-2832393 DBKL-SPCA

SPAY-NEUTER CLINIC: Jabatan Kesihatan DBKL, Jln Air Jernih, Setapak, KL Tel: 03-40211682 SB

GOOD SHEPHERD ANIMAL VETERINARY CLINIC: 132, Jln Kasah, Medan Damansara, 50490 KL Tel: 03-76298074

SEE VETERINARY MEDICAL CENTRE: 47, Jln 1/149J, Bdr Baru Sri Petaling, 57000 KL Tel/Fax: 03-90563435

CHERAS EVERISE VETERINARY CLINIC: 72, Ground & Mezzanine Floor, Jln Cerdas, Tmn Connaught, Cheras, 56000 KL Tel/Fax: 03-91001482

HARTAMAS VETERINARY CLINIC: 9, Jln 23/70A, Plaza Crytalville 1, Desa Sri Hartamas, 50480 KL Tel: 03-62031814, 03-62031154 Fax: 03-62032905

KLINIK HAIWAN PETS’ ARK: 153, Jln Lanchang, Tmn Sri Bahtera, 56100 Cheras, KL Tel: 03-91303435

SEGAR PETS CENTRE & VETERINARY SERVICES: 2, Jln Manis 3, Tmn Segar, Cheras, 56100 KL Tel: 03-91334192, 03-91332343 Fax: 03-91328375

AMPANG: ~censored~ 437, Jalan Ampang, 50450 KL Tel: 03-42563175

PETCARE ENTERPRISE SDN. BHD.: 9145, Jln Bdr 4, Tmn Melawati, 53100 KL Tel: 03-41067515 Fax: 03-41077515

UKAY ANIMAL CENTRE SDN. BHD.: 6, Medan Damai Ukay, Jln Pinggiran 1, Ulu Klang, 68000 Ampang, Selangor Tel: 03-42572896 Tel/Fax: 03-42575677 Emergency: 03-40426742

SERDANG CITY PETS VETERINARY CLINIC: C1-00-27, G Floor, Jln SR1/9, Tmn Serdang Raya, Sect. 9, 43300 Seri Kembangan, Selangor Tel: 03-89435602 Fax: 03-89435620

UNIVERSITY VETERINARY HOSPITAL (UVH) UNIVERSITI PUTRA MALAYSIA: Faculty of Veterinary Medicine 43400 UPM Serdang, Selangor Tel: 03-89468317, 03-86563528 Fax: 03-89486722

PUCHONG KLINIK HAIWAN & SURGERY WAWASAN: 27, Jln Wawasan 2/22, Pusat Bdr Puchong, 47100 Puchong, Selangor Tel: 03-58820755

PJ DAMANSARA ANIMAL CENTRE SDN. BHD.: S1, 2nd Floor (Lot C), Ikano Power Centre, Jln PJU 7-2, Mutiara Damansara, 47800 PJ, Selangor Tel: 03-77252257 Tel/Fax: 03-77252249

YEOH VETERINARY CLINIC & SURGERY: 126, Jln SS 24/2, Tmn Megah, 47301 PJ, Selangor Tel: 03-78048684 Fax: 03-78052350

SUBANG JAYA HEALING ROOMS VETERINARY CLINIC: Lot 29, G Floor, Wisma Dicor, Jln SS 17/1A, SS17, Subang Jaya, 47500 PJ, Selangor DE Tel: 03-56376166 Fax: 03-56373166

SUBANG ANIMAL CENTRE SDN. BHD.: 9, Jln SS 18/6, Subang Jaya, 47500 PJ, Selangor Tel: 0356369008 Tel/Fax: 03-56372660 Emergency: 03-40426742

KLANG BUKIT TINGGI ANIMAL CLINIC: 8, Lorong Batu Nilam 1B, Bdr Bkt Tinggi, 41200 Klang, Selangor Tel/Fax: 03-33244051, 03-33633102

KLANG VETERINARY CLINIC & SURGERY: 20, Lorong Kasawari 4, Jln 5, Eng Ann Estate, 41150 Klang, Selangor Tel: 03-3426229

THOMAS ANIMAL CLINIC AND PET CORNER: 15, Jln Mempelam, Off Persiaran Raja Muda Musa, 41100 Klang, Selangor

PENANG GILL’S VETERINARY CLINIC: 10-A, Jln Bagan Jermal, 10250 Penang Tel: 04-2262517

VETERINARY CENTRE SDN. BHD.: 12, Jln Lintang Jelutong, 11600 Penang Tel: 04-6585722

IPOH KLINIK HAIWAN TAMAN IPOH SDN. BHD.: 30, Jln Pesara Ipoh Satu, Ipoh Garden, 31400 Ipoh, Perak Tel: 05-5455933

SEREMBAN KLINIK HAIWAN EE: 197, Tmn Chong Loong, Jln Rahang, 70100 Seremban, Negeri Sembilan Tel: 06-7617211

MELAKA VALLY ANIMAL CLINIC: 109, Jln Laksamana Cheng Ho, 75000 Melaka Tel: 06-2849918

JOHOR PERMAS ANIMAL CLINIC & SURGERY: No. 96, Jln Permas 10, Bdr Baru Permas Jaya, 81750 JB, Johor Tel: 07-3864351

SARAWAK CITY VETERINARY CENTRE: Lot 152, Tabuan Road, 93200 Kuching, Sarawak Tel: 08-2429316

LIVE ANIMALS MEDICAL CENTRE: 2092, Piasau Lorong 7, Pujut-Lutong Road, Miri, P.O. Box 1331, 98008 Miri, Sarawak Tel: 08-5655188, 08-5655122 Fax: 08-5663088

Groomers and Pet Supplies

The Pet Family is the nation's leading retailer of premium pet food, supplies and services. Established in 2004, the company currently operates 3 pet mega-stores under the name of "The Pet Family" across Malaysia.

Selangor Head Office : Qian Hu The Pet Family (M) Sdn Bhd Block E, Lot 6212, Kg. Baru Balakong, 43300 Balakong, Selangor Darul Ehsan, Malaysia . Tel: (603) 8961 5142 Fax: (603) 8961 5141

Johor Head Office : Batu Pahat 22A, Jalan Minyak Beku, Batu 5 ½, 83030 Batu Pahat, Johor, Malaysia Tel: (607) 428 9188 Fax: (607) 428 8213

Pet Boarding

Scallywags-Malaysia: 3 Jalan SS1/1B, Kampung Tunku, 47300 Petaling Jaya, Selangor, Malaysia, Email: admin@scallywags-malaysia.com, Website: http://www.scallywags-malaysia.com, Contact: LIZ TAY 03-78771507 012-2930522, OPENING HOURS for check-in or collection:Weekdays (Mon-Fri)10am-12nn5pm-6.30pm Sat, Sun and Public Holidays 10am-12nn, Other times are strictly by appointment only.

Useful Pet Links

Malaysia Veterinary Forum: Have your questions answered for free by local vets. Also offers nutrition advice and pet services.

Rules:

Attention: This information is to be used as general guidelines and may not be updated to meet the current requirements. Before you travel, be sure to contact the appropriate authorities for your destination country.

MALAYSIA IMPORT RULES AND REQUIREMENTS

1. Microchip: They are not required by the Malaysian government but a microchip that complies with ISO Standard 11784 or Annex A to ISO standard 11785 is strongly recommended.

2. Rabies Vaccination & Certificate: All pets must have an original Rabies Certificate and this certificate must state the microchip number, the date of inoculation and the validity of the particular vaccination you obtain – the rabies shot must have been given at least 30 days prior to export but within 1 year from date of export. There are no exceptions. This vaccine must be an inactivated vaccine.

3. Vet Health Certificate (Form 7001)– This is the standard Health Certificate to be filled out by your USDA accredited Veterinarian. Must be issued within 7 days of date of export.

4. Import Permit – An import permit is required in order to enter the country. Please contact your local representative on the best way of handling this.

5. USDA Endorsement: The following documents should be sent to the state USDA veterinarian for endorsement:

Microchip Implantation Record
Rabies Certificate
Vet Health Certificate

6. Current Vaccination Records:

For Dogs & Cats Respectively:

__Canine Distemper. Parvovirus, Hepatitis and Leptospirosis

__Feline Cat Flu-Feline Calicivirus

__Feline Viral Rhinotracheitis

__Chlamydia Psittaci

__Cat Enteritis-Feline Panleukopaenia/Feline Parvo Virus

Must be sent to your local USDA for their stamp of approval. Please contact your local representative on the best way of handling this.

7. Quarantine: There is a 7-day mandatory quarantine for all pets going into Malaysia from the US. The Malaysia Department of Veterinary services has more answers on their website: http://agrolink.moa.my/jph/

Malaysia Import - Frequently Asked Questions:

Is there a minimum age requirement for importation?

Dogs and cats shall be at least 3 months of age at the time of import.

How many pets can I import?

There is no restriction on the number of pets that can be imported by a person. However the local authorities in Malaysia may have regulations pertaining to the number of dogs that can be kept within residential premises.

Is it necessary to microchip my pet?

This is not necessary (except for restricted breeds of dogs) but it is strongly encouraged.

Do I need an Import Permit?

You are required to obtain an import permit from this department to be able to import pets into Malaysia. Pets arriving without import permits may not be allowed entry by the animal quarantine officers at the point of entry. To import an exotic animal or a wildlife as pet you may also be required to obtain an approval from the Department of Wildlife Conservation and National Parks prior to applying for the import permit from DVS.

Where do I obtain an import permit?

For importation into Peninsular Malaysia import permits shall be obtained from the Directors of State Veterinary departments or the Director General, Department of Veterinary Services, Malaysia For importation into the States of Sabah and Sarawak, enquiries and application shall be made to those states concerned.

How do I obtain an import permit on my own?

This is a service that PetRelocation.com can do on your behalf, however if you would like to obtain your own import permit:

You should submit the application together with a copy of current vaccination records and import permit fee of five Ringgit (RM 5.00) per dog/cat. The fee can be paid in cash or by bank draft, money order or postal order, made payable to the Director General of Veterinary Services Malaysia or the Director of the State concerned. Applicants outside the country may submit applications by post or through a local representative (friend, relative or agent in Malaysia).

You may obtain the Application Form from the abovementioned offices OR download the Microsoft Word version OR print out the application.

What is the validity period of the import permit?

The import permit is valid for 30 days from the date of issue.

Kuala Lumpur Animal Quarantine Station ("KLAQS") FAQ

Where is the KLAQS located?

KLAQS is located at the Kuala Lumpur International Airport in Sepang.

Animal Quarantine & Import Export Control Complex
KL International Airport (KLIA), Sepang
Jalan Pekeliling 4
64050 Sepang
Selangor Darul Ehsan
Tel: 603- 87872377 / 79
Fax:603- 878722378

Can I visit my pet(s) during their stay in quarantine? Who else is allowed to visit?

Owners and anyone authorized by the owners is allowed to visit the pets daily between 8:00 am and 4:00 pm. However, visitors are advised to strictly observe all rules and regulations of the quarantine station. Each visit is preceded with signing in at the quarantine station office and picking up a visitor tag.

If you plan on having someone other than your family members visit your pet(s), please let your PetRelocation.com specialist know in advance so they can inform KLAQS.

What are the accommodations like?

Dogs are rotated between two enclosures – each a 40m indoor area and a covered outdoor area of a similar size. The indoor areas are climate controlled. There is a strip of land around these enclosures where a quarantined dog can be let out to run around. There is also a very modern cattery where cats stay.

All enclosures are cleaned once a day.

Can my pet(s) be fed their own food? Can I send along food?

You may send 2-4 meals’ worth of food along with your pet(s). This is for feeding at any connections they might have along the way. The food must be dry food and placed in a zip lock bag and attached securely to the top or side of the crate with feeding instructions.

For their stay in quarantine, the KLAQS can accommodate special food & medication requirements, as long as the food is available for purchase in Malaysia. Please let your PetRelocation.com specialist know what type of food they require and they will be able to look into having it purchased.

Please also let your PetRelocation.com specialist know the exact feeding instructions for your pets so they can let the KLAQS employees know.

Geography:

Geography

Malaysia sits strategically on the South China Sea in the center of Southeast Asia, peninsula and northern one-third of the island of Borneo, bordering Indonesia and the South China Sea, south of Vietnam . The Geographical coordinates are 2 30 N, 112 30 E .It has the total area of 329,750 sq km including land area of 328,550 sq km and water of1,200 sq km .The country is crescent- shaped, starting with Peninsular Malaysia (West Malaysia) and extends to another region, Sabah and Sarawak (East Malaysia), located on the island of Borneo. The total area of Malaysia is approximately 330,000 square km, with most of it located on the island of Borneo. Peninsular Malaysia only comprises approximately 40% of the total area. Border countries are Brunei 381 km, Indonesia 1,782 km, Thailand 506 km.

Capital: Kuala Lumpur

Languages: Malay, Burmese, Chinese Sign Language, Eastern Panjabi (43,000), Malayalam (37,000), Sylheti, Telugu (30,000),

Currency: Ringgit (RM) (MYR)

Climate

Malaysia's climate is tropical; annual southwest (April to October) and northeast (October to February) monsoons ,hot and humid with relative humidity ranging from 80 - 90 percent, except in the highlands. The temperature averages from 70-90 degrees F (20-30 degrees C) throughout the year. The tropical climate is experienced year-round with the rainy season varying on the coasts of Peninsular Malaysia. The west coast has it's rainy season from September through December with the east coast (and Sarawak and Sabah) experiencing it's from October through February. East Malaysia (the northern slopes) get up to 5080 mm of rain a year versus West Malaysia's 2500 mm. There are forests covering over half of Malaysia, with notable tropical forests in Sabah and Sarawak. Deforestation is a problem the country is dealing with due to logging and hydroelectric projects.

Links:

ExpatKL, www.expatkl.com, an excellent expatriate site for those living in Malaysia, featuring an active forum and many useful resources.

Many Thanks from Kuala Lumpur, Malaysia!

Please ensure that you provide feedback and recognition to Rachel for the excellent service she provided for the recent relocation of our two cats, Casey and Koby, from Rhode Island, USA to Kuala Lumpur, Malaysia. We picked them up from their 7-day required quarantine in KL three days ago and we must admit from the first time we talked with Rachel until the time we picked up the cats from quarantine that everything was taken care of as Rachel had committed it would. Aside from the small scare we had with Koby spiking a fever of 107°F two days before departure everything went

Moving pets to Kuala Lumpur, Malaysia

Moving with your pets to Kuala Lumpur, Malaysia!

Relocating cat to Malaysia

What Type of Pets Do You Have?:

cat

How was your experience finding pet care in your new country?:

Boarding facilities in Malaysia are normally done via the Vet. The cat will be placed in a rather large cage in a separate room. But there is a lot of noise as there are dogs boarding in adjacent rooms and the smell is related to the indoor closure of dogs.

Read more...

Relocating Dog - Tulip to Malaysia

What Type of Pets Do You Have?:

Dog - Tulip

How was your experience finding pet care in your new country?:

The day Tulip arrived here at #47, after seven days in the gulag, Aunt Mui picked us up and brought us to the “best vet in Petaling Jaya” for a checkup, so we were lucky in that regard. But pet care here is readily available, and within a mile or two from our home there are at least three vets/clinics. Within a mile there are also four pet shops, stretch that out to three miles and add four more, plus a pet hotel and salon. Due to chronic urinary infection, Tulip gets a regular daily dosage of amoxicillin, and I just went to the local pharmacy for that. Although in the States we got it in a chewable pill form, here it is in a powder which I mix a week’s worth at a time, administer to her from a syringe and she licks it right down. The pharmacy that I go to does not require a prescription for that med, or in fact for any of my own meds (except for sleeping aids), although other pharmacies do require one. Doctor friends think that the meds in question require a prescription, but I’m not complaining. Price wise Tulip’s med runs $4/month … it was $30 in the States. All of my meds are a lot cheaper as well, at the very least (without insurance) half of what my co-pay was in the States, and then I was paying a $650/month insurance premium. Here I have health insurance for major medical costs and hospitalization ($650/year!!!), but the day-to-day stuff I just pay out of pocket, which at these prices it is not a problem. Doctor visits (including vets) run between $10 & $15, depending on the issue and treatment. (FYI all prices quoted are in US dollars.)