Australia Pet Travel: Mickleham Pet Quarantine Facility Now Open

We've been keeping a close eye on the changing pet quarantine options in Australia, and we're happy to report that the new Post Entry Quarantine (PEQ) facility in Mickleham, Victoria is now open.

PEQ dog pen

A PEQ Dog Kennel Area

This brand new facility is equipped to streamline the pet import process and features modern dog and cat kennels and space for future growth. Check out a few pictures below and read more about the new Mickleham facility here.

For more information about the pet quarantine process and travel to Australia in general, take a look at PetRelocation's Australia Pet Travel Spotlight.



PEQ Reception Building


peq plaque

Official Opening Plaque


PEQ Cat Accommodations

As always, if you have questions about how to arrange your pet's safe move, contact us for a pet travel consultation.




PetRelocation Team






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By Jean-Pierre Ryke on October 4, 2017 at 10:50 pm

Good day.I am busy bringing my two dogs over from South Africa. They actually flew out yesterday, 4 October, and should have landed in Melbourne already. Is there a number I can phone to find out how they are doing at this stage?Thank you in advance. JP

By on October 5, 2017 at 10:01 am

Hello Jean-Pierre, thanks for the question!

You can find contact information for the Mickleham facility on the PEQ website here. However, they typically keep you informed via email within 24 hours of your dogs' arrival so we recommend looking out for this email first.

We hope this helps and that you are reunited with your dogs soon!

By Janine on September 10, 2017 at 5:04 am

Hi, I'm wanting to fly my two poodles from France to Australia and it says on the quarantine site they can share a kennel. Do they still allow this? And do they have a bed of some sort? I was told they are kept on bare concrete with not even one of those plastic hammock beds. Also my dogs are raw fed and if they are given biscuits will get the runs. Can I arrange raw food for them?

By on September 11, 2017 at 10:34 am

Hello Janine,

Thank you for reaching out!

The facility keeps all pets in their own individual pens to ensure they can keep track of food intake or any health reactions properly. They do try to keep families in adjacent pens to minimize anxiety as much as possible, but will only put pets in the same run if one of the pets is showing consistent anxiety.

Also, they do provide bedding to the animals staying in quarantine (you will notice the cat picture above includes a cat bed/house) and they do allow special food to be provided. However, it is best to reach out to the facility to check on the raw food requirements as we are only aware that you may order from this website to have it delivered to quarantine.

I hope this helps, Janine. Good luck with everything!

By Emma on August 29, 2017 at 7:18 pm

Hi. If moving 2 cats from Brazil to Australia, will they be able to be in the same cell in quarantine?

By on August 30, 2017 at 2:54 pm

Hello Emma,

Great question! The facility keeps all pets in their own individual pens to ensure they can keep track of food intake properly. However, they do try to keep families in adjacent pens to minimize anxiety as much as possible.

I hope this helps! If you have more questions or need further guidance, please let us know.

By Harold on July 22, 2017 at 4:57 am

Hello.I would like to bring my dog in Australia so it's gonna go by the Mickleham quarantine.It's an afraid dog I bring from the street few years ago, it could be agressiv with someone it doesn't know. How it's gonna be in quarantine there, the managment of this kind of dog?thank you

By on July 25, 2017 at 9:22 am

Hi Harold, thanks for reaching out!

Whenever we move a pet with possible aggression issues, we advise that everyone involved be notified (both verbally and by placing a note on the outside of the kennel). When you book your quarantine spot (or ideally before) you can also contact the facility directly to see what they advise.

The staff at the quarantine facility are trained to handle all kinds of pets and they'll be able to advise you even better of how you should proceed.

Finally, if you decide to work with us we'll be able to help you further. Just let us know by filling out our online form, and good luck with everything!

By Maxine McDermott on June 5, 2017 at 12:15 am

HiDo you know why owners are not allowed to visit their pets in the facility?I thought that the new facility was allowing visits during their 10 day stay?Thanks Maxine

By on June 5, 2017 at 9:06 am

Hi Maxine, according to the PEQ website, visiting is not allowed due to the relatively short duration of the quarantine period. In our experience, though quarantine isn't ideal, pets handle the experience with no ill effects and are treated very well during their stay. Read more about the facility here ( and please let us know if you have any questions!

By Crissy Huang on June 1, 2017 at 7:04 pm

Hi,I'm panning to relocate my dog from Taiwan to Australia,I know after he arrived in Australia he will need to stay in the quarantine facility in Mickleham for 10 days or more,but the problem is,I live in Gold Coast,I wonder how can I pick him up without driving 18 hours to there?

By on June 2, 2017 at 8:52 am

Hi Crissy, great question! We would suggest hiring an agent/pet taxi to bring your dog to you. You can do a Google search or use to find someone reputable and local to assist. Let us know if you need any help with your move and good luck with everything!

By Fiona Peters on April 27, 2017 at 2:30 am

Hi, I have a friend who lives in Portugal and has an assistance dog. She wants to come visit for a holiday. Would she be able to bring her assistance dog with her? She has Lupus SLE, thrombocytopenia and Sjogrens Syndrome.He alerts her when her blood levels are not right so she can take necessary action. He also alerts prior to her collapsing so she can take necessary action. In the event that she does pass out he tries to wake her and then activates a help button to summon help. He assists with mobility things like fetching and picking up things fallen on the floorThe dog is on the PETS System, he has Pet Passport, Microchip, Health Certificate etc. My friend has her Assistance Dog Trainer Diploma and the dog has his Assistance Dog Certification.What would be required for her to bring him with her on holiday?Many thanks

By on April 27, 2017 at 8:58 am

Hi Fiona, thank you for your questions. Australia is very strict when it comes to pet imports (as you probably already know), and even service dogs must adhere to a set of particular rules. Here is a link from the Australia government website discussing these procedures: Hope this helps! Please let us know if we can further assist.

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