This post was published on February 16, 2021
Austin, Texas—following a weekend winter storm system, some of our Austin-based employees are experiencing either sustained or intermittent power outages as the state works to bring power back to residents.
The good news
PetRelocation is a logistics service provider, and we are accustomed to pivoting and adapting to unexpected situations! However, we ask that all pet parents currently inquiring about future moves hang in there as our team works to answer your questions or provide quotes. We are currently focusing the majority of our limited resources on pets who are in the process of moving—as all are promised our dedication to an incredible experience and a safe, comfortable trip for their fur-families.
What you can do if you have a pet move inquiry
If you are looking to enlist our fully-managed services for your pet’s upcoming move, please feel free to fill out our move form here! It may take longer than usual to respond, but our team is working hard to answer all your questions during this unexpected setback.
Not quite sure if you’re moving yet, but have general questions about the process? Contact our general inquiry team here! Again, response time may be a little longer than usual due to state-wide power outages.
While you’re awaiting a response, you’ll find our website is full of very helpful resources on topics ranging from crate acclimation to general costs of moving pets! Here are some of our top posts and pages that may help immediately answer some common questions from pet parents:
Don’t see what you’re looking for above? You can search our blog for hundreds of pet travel topics or contact our experts—we promise to reply as soon as we can!