Petrelocation Blog

American Foreign Service Association to Provide Pet Relocation Benefits to Membership

By Pet Relocation | March 29th, 2011

AUSTIN Texas - March 29, 2011:   The American Foreign Service Association (AFSA), which provides benefits and support to Foreign Service personnel, announced this week their partnership with PetRelocation.com to offer discounted pet moving benefits to their membership.  The partnership was in response to a 2011 AFSA survey on pet ownership which found a large portion of Foreign Service employees have pets in their homes and that they often face problems when moving these important companions from post to post.

Top Five Pet Friendly Destinations to Travel to with Pets on KLM Cargo

By Pet Relocation | May 20th, 2010

We move pets all the time using KLM and have outlined some pet friendly perks of the top destinations accessible on KLM Cargo flights. 

1.  Amsterdam, Netherlands

In addition to hosting the AF-KL Cargo Animal Hotel at its main airport, Amsterdam Airport Schiphol, the city of Amsterdam offers pet lovers plenty of pet friendly options.

The Ibis Amsterdam City Stopera hotel is ideally located in the city centre a few minutes from the Stopera Opera House Dam Square Rembrandtplein and Waterlooplein.  They allow up to two dogs per night for a fee of 5 euros/night per dog.  Pet owners who want to get out and enjoy some of the Netherlands beautiful parks can stop by Sarphatipark, which has a doggie playground on the opposite side of a small pond.  It's also conveniently located to Albert Cuyp Market, which makes a great picnic stop!  De Bakkerswinkel also offers outdoor seating for pets and their owners.

Since Amsterdam is AF-KL Cargo's main hub, there are plenty of pet friendly flights for pets from the US and other international airports all over the world.  Pets that fly into Amsterdam will need to clear through customs at Schiphol and will need to meet the Netherlands Pet Import Rules.

We moved Murphy to Singapore using KLM Airlines - here he enjoys a ride on a pedicab!We moved Murphy to Singapore using KLM Airlines - here he enjoys a ride on a pedicab!2. Singapore, Singapore

Singapore is a popular destination for expats and their pets.  There are plenty of leash-free dog parks available in Singapore where pets can run and socialize.  Bishan Park Dog Run, one of the largest dog parks in Singapore, is fenced in and centrally located.  Weekends can get cramped but it has some perks:  big breed dogs are kept separated from small-breed pets at the park.  While the park is open daily 24 hours, it is only lit from 7pm-7am.   For more dog parks, check out Time Out Singapore's dog park rundown!

AF-KL Cargo offers pet flights to Singapore Changi from their hub in Amsterdam.  For information on rules and requirements for moving your pet to Singapore, see our Singapore Pet Travel page.

3. Kuala Lumpur, Malaysia

Every dog has its day in Kuala Lumpur!  Dogathon, an annual carnival of dogs and their owners, was started in 1997 as a 2.5km run to benefit Pro-Kasih, a public education program that supports catch-and-release spay and neuter services to help control Malaysia's stray dog problems.  Now in its thirteen year, the Dogathon offers games and events for pets and their owners. 

Pets can travel to Malaysia via AF-KL Cargo's pet flights from Amsterdam, but will need to fulfill a seven-day mandatory quarantine upon arrival in Kuala Lumpur at the government quarantine facility. Check out our Malaysia Pet Travel page for more details.

4. Stockholm, Sweden

If you're looking for a pet friendly place to stay in Stockholm, try the Grand Hotel Intercontinental, which allows up to two dogs of any size for no additional fees.  For a little exercise for your pooch, check out Vasaparken, a dog-friendly park located in Vasastaden and named after the Royal Vasa Dynasty.  Your pet will feel like he's king of the castle!

Don't forget to check out the Sweden Pet Travel rules before you go.

Here's Wheezy, a Boston Terrier we moved to Bali using KLM Airlines!Here's Wheezy, a Boston Terrier we moved to Bali using KLM Airlines!5. Bali, Indonesia

Bali is an exotic location that has been booming with tourism and business-which means the pets followed shortly behind!  The Bali Street Dog Foundation is a non-profit animal welfare organization that aims to reduce the numbers of unhealthy, neglected street dogs in Bali and hosts occasional events to raise awareness.  Most recently, they had a Fun Walk for Animals to help raise money to control the spread of rabies within Bali.  If you run out of supplies for your favorite pet, not to worry:  the Bali Pet Shop has four locations in Sanur, Denpasar, Kuta and Seminyak selling "complete products for your lovely animal."

 

 


pet friendly airlines

PetRelocation.com's Pet Friendly Airline Spotlight series features our favorite pet friendly airlines for travel with pets.  These Spotlights will highlight one airline each week, Monday through Thursday, through the month of May.  We'll take a look at the various aspects of their pet programs, including amenities offered for pets, how to book a pet flight on each airline and their fee structures.  For a look at the rest of our Airline Spotlight series, check out the Airline Spotlight page or on Twitter as #PetReloAS.

How To: Book a Flight on KLM Airlines for Your Pet

By Pet Relocation | May 19th, 2010

Shipping petsBooking your pet's flight correctly is one of the most important parts of your trip.  After all, how else will your pet get to where you're going?  Below is a step-by-step guide to booking a flight on KLM Airlines for your pet.

Accompanied Pets

Please Note:

If you are traveling with your pet to Australia, Hong Kong, Ireland, the United Arab Emirates, Kenya, South Africa or the United Kingdom, please skip this section and proceed to Unaccompanied Pets.

1)  First you will need to determine whether your species of pet can travel in cabin.  KLM only allows small cats and dogs up to 6 kg (13 lbs) including their carrier in the cabin.  If you have a dog or cat who weighs under 6 kg (13 lbs) with his carrier, go to step 2. If you have another species of pet, go to step 6.

2) Your pet will need to travel in a hard-shelled kennel no higher than 20 cm or in an animal travel bag (soft-sided) that expands to a maximum of 115 cm (L+W+H).  Your pet will need to be able to stand up comfortably in the carrier while traveling.  If your pet cannot fit comfortably in a carrier or kennel of this size, go to step 4. 

3) Call to Book Your Flight:  To make reservations by phone, please contact your country's KLM Telephone Reservations Line.

When you call to book your flight, you will need to notify the person making the reservation that you will be traveling with a pet in cabin.  While you can book your flight up until the last minute, KLM requires at least 48 hours advance notice for pets traveling in cabin.  Your pet will also need to fulfill the international pet travel requirements for your destination country (if traveling internationally).

4)  If your dog or cat cannot travel in cabin due to size or weight restrictions, your pet can travel underneath the plane in the air-conditioned cargo hold as "Accompanied luggage."  Your pet must be transported in a hard-shelled pet travel crate approved for pets as cargo (see below).  Your pet and kennel combined may not weigh more than 75 kg (165 lbs).  If your pet weighs under 75 kg with his carrier, proceed to step 5.  If your pet weighs more than 75 kg with his carrier, proceed to step 6.

Travel Crates for Pets as Cargo:  Your pet's travel crate will need to be up to IATA (International Air Transport Association) standards.  We sell IATA-approved pet travel crates through our website, which are suitable for domestic and international travel.  Lufthansa also requires pet travel crates to be equipped with a water dish.  We recommend attaching your pet's water dish to the inside of the crate door (see: All About Pet Travel Crates).

5) Call to Book Your Flight:  To make reservations by phone, please contact your country's KLM Telephone Reservations Line.

When you call to book your flight, you will need to notify the person making the reservation that you will be traveling with a pet in the cargo hold as accompanied luggage.  While you can book your flight up until the last minute, KLM requires 48 hours advance notice of pets accompanying their owners and traveling in the cargo hold.

Unaccompanied Pets (or Pets Traveling as Cargo)

6) Your pet should be transported as freight by Air France-KLM Cargo if:

  • Your pet and kennel weigh more than 75 kg (165 lbs). 
  • The kennel is larger than 292 cm (115 inches) (l + w + h). On some types of aircraft, the kennel must not be larger than 247 cm (97 inches) (l + w + h).
  •  The pet is travelling to Australia, Hong Kong, Ireland, the United Arab Emirates, Kenya, South Africa or the United Kingdom. 

For your pet to travel unaccompanied via Air France-KLM Cargo, a cargo account is required and pricing is based off a dimensional or volume weight.  If your pet is going to be traveling unaccompanied, it is best to obtain a quote from a PetRelocation.com Specialist by filling out our International Quote Request form.

Air France-KLM Pricing Structure for Pets

Accompanied:   For pets traveling within Europe on most AF-KL flights, the pricing per pet is EUR 70.  For all other international flights, the price per pet is EUR 200.

Unaccompanied/Cargo:  The pricing is based on dimensional weight and varies per pet.  Fuel surcharges and other fees also apply.


Pet friendly airlines

PetRelocation.com's Pet Friendly Airline Spotlight series features our favorite pet friendly airlines for travel with pets.  These Spotlights will highlight one airline each week, Monday through Thursday, through the month of May.  We'll take a look at the various aspects of their pet programs, including amenities offered for pets, how to book a pet flight on each airline and their fee structures.  For a look at the rest of our Airline Spotlight series, check out the Airline Spotlight page or on Twitter as #PetReloAS.

 

Behind the Scenes at the Air France-KLM Animal Hotel

By Pet Relocation | May 18th, 2010

Outside the Air France-KLM Animal Hotel in AmsterdamOutside the Air France-KLM Animal Hotel in AmsterdamImagine a place at the airport where you could retreat to your private, air-conditioned room, take a nice walk in a grassy park and grab a bite to eat while you relax and wait for your next flight to take off.  No more loud terminals, uncomfortable waiting area chairs, or worrying about final boarding calls-you're free to relax while your personal assistant makes sure you make it onto your next flight in time.

At Air France-KLM (AF-KL) Cargo's Animal Hotel, your airport dream is your pet's reality.  Pets traveling on AF-KL Cargo get a chance to relax in comfortable surroundings while being cared for by qualified and specially-trained Animal Attendants.  "All animals can eat, drink, exercise and rest to break up a long journey," said Robert van Voorthuysen, International Sales Manager for the Variation Live department at AF-KL Cargo.  "Dogs and cats deserve the comfort and attention we give to our passengers."

The AF-KL Cargo Animal Hotel, sometimes called "a home away from home," is located at the Amsterdam International Airport Schiphol, and serves as the perfect entry and jumping-off point for pets traveling to the Netherlands and other European Union destinations.

Upon arrival at the Amsterdam airport, pets are immediately transferred to the Animal Hotel via climate-controlled, pet friendly vehicles.  There, the Animal Attendant staff is able to provide dogs with their unique KLM cargo dog-walking service! 

While enjoying a short break in size-appropriate kennels, pets' crates are cleaned thoroughly before being transferred to their next flight.

The Animal Hotel is definitely a comfortable place to wait for your next flight.  "It meets and even exceeds all the high European standards in quality and hygiene," said van Voorthuysen.  "We are proud to mention that the Animal Hotel is qualified according to ISO 9002," the most prestigious recognition of industrial quality in Europe.  In addition to being clean, a veterinarian is on call at all times to assist with pets who might have become ill during transport.  The Animal Hotel, which is fully operational twenty-four hours a day, also has its own quarantine station.

If you're headed to the Netherlands or beyond, AF-KL Cargo's Animal Hotel is a great layover option for your pet. Ready to go?  Check back tomorrow for more information on how to book a flight on KLM for your pet!


Pet friendly airlinesPetRelocation.com's Pet Friendly Airline Spotlight series features our favorite pet friendly airlines for travel with pets. These Spotlights will highlight one airline each week, Monday through Thursday, through the month of May. We'll take a look at the various aspects of their pet programs, including amenities offered for pets, how to book a pet flight on each airline and their fee structures. For a look at the rest of our Airline Spotlight series, check out the Airline Spotlight page or on Twitter as #PetReloAS.

Pet Friendly Airline Spotlight Week 3: Air France-KLM Airlines

By Pet Relocation | May 17th, 2010

Pet friendly airlinesWelcome to Week 3 of PetRelocation.com's Pet Friendly Airline Spotlight series, featuring our favorite pet friendly airlines for travel with pets.  These Spotlights will highlight one airline each week, Monday through Thursday, through the month of May.  We'll take a look at the various aspects of their pet programs, including amenities offered for pets, how to book a pet flight on each airline and their fee structures.  For a look at the rest of our Airline Spotlight series, check out the Airline Spotlight page or on Twitter as #PetReloAS.

KLM Pet Flights

Over ninety years ago, KLM's "Variation Live Pets" pet cargo program was started with safety, comfort and pet hygiene being their main focus when transporting a wide variety of pets. After joining forces with Air France in 2004, pets now have the ability to travel on one of Europe's most popular airlines, boasting the largest number of international passenger-miles flown in both 2008 and 2007.

Based in Amsterdam, AF-KL Cargo offers an exclusive Animal Hotel for pets transiting through Amsterdam, which we'll take a look at in more detail later this week, including an exclusive video of the inside of the Pet Hotel and an in-depth look at the AF-KL Cargo booking process for pets traveling on KLM's Variation Live Pets.  We'll also talk to Robert van Voorthuysen, International Sales Manager for Variation Live, to find out more about what pet owners can expect when traveling on KLM with their pets.

Be sure to catch all of the AF-KL Cargo action this week and let us know what questions you'd like answered in the comments section!

 

Pet Travel in the Cabin: Five Things to Remember

By Pet Relocation | May 13th, 2010

JetBlue pet travel

If you've got a pint-sized dog or cat, chances are you'll want to travel with him at some point in the cabin of the plane.  While it may sound like fun, traveling with a pet can be a lot of work if you aren't prepared.  Here are some tips for in cabin pet travel with a pet.


1.  Practice perfect "Pettiquette. TM

If you're planning on traveling with a pet, you're not just representing yourself-but every pet loving person who wants to travel with their pet!  Looking for a rundown of rules of the road-or sky-to follow?  JetBlue's "PettiquetteTM" policy gives travelers with pets some convenient guidelines to help them act as considerate pet ambassadors when at the airport or on the plane.

2.  Accidents happen.  

Be sure to bring along wet wipes, paper towels and pet waste bags in case your travel partner has an "oops" at the airport or while flying.  A pet travel kit, like the one offered by JetBlue for $20 on their site, ensures you'll always have a wipe, water bowl and dog toy handy.

3.  Skip the sedation. 

While you might think you're doing your pet a favor by slipping him a little something before the flight, you could be potentially endangering your pet's health and safety.   At altitude, pets can have adverse reactions to sedation that they might not normally have at sea level.  To help with your pet's anxiety, bring toys and treats that he can play with while flying and don't forget the importance of crate training.  You can also try aromatherapy options like Earth Heart's Canine Calm or for cats the popular anti-stress product Feliway.

4.  Head for the back row. 

If you're flying coach, be prepared to be booked in one of the last rows of the aircraft so that you won't disrupt other travelers.  Don't forget that you'll need to book your flight early.  JetBlue allows up to four pets per flight which means that in order to secure your pet's ticket, you'll want to call ahead.

5.  Check the carrier. 

Purchase the largest size carrier for your pet's travel to give him extra leg room for your flight.  But buyer beware:  you'll want to make sure it will still fit under the seat in front of you, or it won't be allowed on the flight.  JetBlue offers a custom-made JetPawsTM pet carrier designed by Cindy Adams from Jazzy Park Avenue Dog products that is guaranteed to fit under their aircraft seats. 

 


Pet friendly airlines

PetRelocation.com's Pet Friendly Airline Spotlight series features our favorite pet friendly airlines for travel with pets.  These Spotlights will highlight one airline each week, Monday through Thursday, through the month of May.  We'll take a look at the various aspects of their pet programs, including amenities offered for pets, how to book a pet flight on each airline and their fee structures.  For a look at the rest of our Airline Spotlight series, check out the Airline Spotlight page or on Twitter as #PetReloAS.

Three Free Pet Friendly Travel Resources from JetBlue

By Pet Relocation | May 12th, 2010

JetBlue JetPaws Pet Travel GuideSince its inception, pet friendly airline JetBlue Airways has allowed pets to fly in the cabin with their owners.  However, in December of 2008, JetBlue began offering their JetPaws Pet Program, which offers pet owners not only a convenient way to travel with their pet as well as pet travel products and information.  Here are three free resources JetBlue offers travelers with pets:

1) The JetPaws Travel Guide

If you're looking for "the what's, where's, when's and how's" of "jetting" with your pet, the JetPaws Travel Guide offers great information on JetBlue's pet jetting policy.  They even have pet-friendly hotels, restaurants and animal hospitals listed for their major hubs to ensure that you and your pet will enjoy a purr-fect stay.

2) JetPaws Pet Travel Checklist

Want to hit the tarmac running with your best four-legged friend?  The JetPaws Pet Travel Checklist gives you a rundown of what you'll need in order to hop on a flight with JetBlue and get on your way.  Use this handy checklist on your day of departure to keep everything organized and your pre-travel jitters away.

3) JetBlue PettiquetteTM

Need to keep up with the McTerriers?  Look no further than JetBlue's PettiquetteTM page, a handy list of social graces for pet travel.  Need to look the part?  JetBlue's got you covered.  Online you can purchase a special JetBlue line of pet travel products made by Cindy Adams from Jazzy Park Avenue Dog products. 


Pet friendly airlinesPet friendly airlines

PetRelocation.com's Pet Friendly Airline Spotlight series features our favorite pet friendly airlines for travel with pets.  These Spotlights will highlight one airline each week, Monday through Thursday, through the month of May.  We'll take a look at the various aspects of their pet programs, including amenities offered for pets, how to book a pet flight on each airline and their fee structures.  For a look at the rest of our Airline Spotlight series, check out the Airline Spotlight page or on Twitter as #PetReloAS.

 

How To: Book a Flight on JetBlue for Your Pet

By Pet Relocation | May 11th, 2010

JetBlue allows only dogs and cats in the cabin of their passenger flights through their JetPaws Pet Program.  As an added bonus to travelers with pets, you can now earn 300 TrueBlue Points each way when traveling with your pet!  Here's how to book a flight on JetBlue for your pet.

JetBlue JetPaws Pet Program1)  First you will need to determine whether your species of pet can travel in cabin.  JetBlue only allows dogs and cats in the passenger cabin of their aircraft.  If you have a dog or cat, go to step 2. If you have another species of pet, go to step 4.

2) You may take a dog or cat into the cabin if the weight of your pet (including transport container) does not exceed 20 pounds and the size of the carrier is under 17" L x 12.5" W x 8.5" H. If your pet and his carrier exceed these limits, go to step 4.  

Travel Carrier for In-Cabin Pets:  JetBlue sells a cozy pet travel product called the JetPawsTM carrier, designed to fit underneath the seat in front of you.  They are available online for $50 at JetBlue's ShopBlue shopping area and also at the airport.

Alternatively you may use any carrier that does not exceed 17"L x 12.5"W x 8.5"H. Your pet must be able to stand up and move around in the carrier with ease, and the carriers must have a leak proof bottom, be well ventilated, and can be either soft or hard-sided.

3) Call to Book Your Flight:  To make reservations by phone, please call: 1-800-JET-BLUE (538-2583).

When you call to book your flight, you will press 2 for new reservations, and then 1 to speak with a reservation attendant.  You will need to inform them that you will be traveling with pets so they can reserve the space for your pet on the flight.  "We only allow up to four pets to travel per flight," said Alison Croyle, JetBlue's Manger of Corporate Communications.

4) Pay for Your Pet's Flight:  There is a nonrefundable pet fee of $100 each way ($200 round trip).

5)  If your pet cannot travel in cabin due to size or weight restrictions, or if you have a pet other than a dog or a cat, you'll need to contact another pet friendly airline that will allow your pet to travel as cargo or as excess luggage.


Pet friendly airline spotlightPetRelocation.com's Pet Friendly Airline Spotlight series features our favorite pet friendly airlines for travel with pets.  These Spotlights will highlight one airline each week, Monday through Thursday, through the month of May.  We'll take a look at the various aspects of their pet programs, including amenities offered for pets, how to book a pet flight on each airline and their fee structures.  For a look at the rest of our Airline Spotlight series, check out the Airline Spotlight page or on Twitter as #PetReloAS.

Help PetRelocation.com Find Paco

By Pet Relocation | May 10th, 2010

Help PetRelocation find Paco!

Have you seen Paco?

That's what we want to know after reading about Paco the dog being lost by Delta Airlines in Mexico City.

While Paco wasn't a PetRelocation.com customer, when we say "Any pet, anywhere, anytime," we really mean it.  That's why we're going to help Paco be reunited with his owner Josiah, who has been frantically trying to track down his dog after he was lost when en route to Detroit.

With everyone talking about Paco, we need to spread the word so we're sweetening the pot:  We'll offer free, pet friendly travel arrangements for Paco from wherever he is in the world to his owner's doorstep if Paco is found.  PetRelocation.com will see to it that our safe, reliable transportation helps get Paco home to where he belongs in first-class comfort.

So help us help Paco.  Email this page to your friends who might know people in Mexcio City who can keep an eye out for Paco.  Tweet and share the link on Facebook so everyone--from your aunt in Florida to your old college roommate in Costa Rica--can work to find Paco.

What should you do if you find Paco?  Email us or call us toll free at 877-PET-MOVE or international callers at +1-512-264-9800.

 

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