Since You Asked: What We Do At PetRelocation.com

Wednesday, May 16, 2012
by Caitlin Moore

 

"So, what exactly do you DO?" That's a question we often receive here at PetRelocation.com. People who walk by our downtown Austin, TX office look in our window and wonder what we're up to, and visitors to our Facebook page check out all the cute pet pics and find themselves enamored with, but also a little confused about, all the furry faces they see.

The simple answer is, we move pets! New jobs, military assignments, or simple wanderlust often make domestic and international moves necessary for individuals and families, and who wouldn't want to bring their pets along on this new adventure? Pets are part of the family, and figuring out how to move them safely usually becomes a top (if not THE top) priority.

Import requirements vary from country to country and airlines operate with different rules, so pet travel can quickly become a complicated endeavor that presents a number of challenges and decisions to made. Handling a pet move yourself is sometimes possible but not always preferable, so this is where we come in.

Handing over a specialized task to experts is what we're used to doing for all kinds of things (think building a deck, repairing a car engine, or talking to a financial planner), and though you may never have stopped to think about it, organizing a pet relocation falls into the same category.

There you have it! Rescue organizations are great and we fully support pet adoptions, but our business is all about helping families move the pets they already have so that everyone can stay together during a time of change.

Find out more about the services offered by PetRelocation.com, read about the reasons people end up choosing to get help with a pet relocation, and remember if you ever need to plan a move, we'd be happy to offer our assistance!

 

Pet Travel Question: Cat Import Requirements for Australia

Tuesday, May 15, 2012
by Pet Travel Center Questions
Name: Brian
From: Glasgow, UK
To: Sydney, Australia
Pet: Domestic cat

Does an utterly domesticated cat from the UK require a RNATT for Australia?

Thanks,
Brian
 

Hi Brian,

Thanks for submitting a question to us. Here are the pet import requirements for Australia. You'll see that you do need to complete a variety of steps, including a rabies vaccination and RNATT. Australia is one of the more strict countries when it comes to importing pets.

Find more information on the official AQIS site, contact us if you have any more questions, and good luck with everything!

Pet Move Customer Story: Chief and Sheera's Move to Australia

Tuesday, May 15, 2012
by PetRelocation.com Customer

Name: Dale
Pets' Names: Chief and Sheera
From: Wildwood, Florida
To: Alice Springs, Australia

When my husband was offered a job in Alice Springs, Australia, the only stipulation I had was "the dogs HAVE to come with us!" I started doing some research and my heart sank when I realized that the amount of work it was going to take to get these dogs moved just might break me.

I was still working a full time job and going to grad school on top of organizing a huge move overseas, so I started to feel like this move for my pups, Chief and Sheera, was not going to happen. I then started looking around for someone to help me. That is when I read an article in the New York Times talking about this company, PetRelocation.com. From the moment I sent my initial email asking for information to the moment my dogs arrived safely in Alice Springs, PetRelocation.com has been my sanity.

Moving overseas is not easy for humans, and it is especially not easy for pets. My agents, first Scotty then Elaine, helped me crate train my "hillbilly" dogs to prepare them for their long flight. They walked me through all of my vet visits (and there were many!) and were always available during the visits if the vet had any questions or concerns.

Chief and Sheera were picked up from my home and taken care of their entire trip to quarantine in Australia. Elaine was available to me during the entire trip to let me know when my pups made it from one flight to another, or to tell me that they were enjoying a walk during a layover. Everything was taken care of, and all I ever had to worry about was missing my dogs or when I was going to see them again!

I could never have done this without their help, and when my time in Australia is done I will be utilizing their services once again! Thank you Elaine and PetRelocation! My dogs just arrived safely to Alice Springs after 30 days of quarantine and look better then the day they left my house in Florida!



Customer Pet Move Story: Kendra's Relocation to Shanghai

Monday, May 14, 2012
by PetRelocation.com Customer

 

Name: Helene
Pet's Name: Kendra
From: Nottingham
To: Shanghai

 

Our girl Kendra, seen here recovering from her journey from Nottingham to Shanghai, has arrived without a problem as planned last week.

PetRelocation.com has provided a seamless, impeccable service. Thanks to Scotty, Sandra and load of others along the way.



PetRelocation.com Recognized As One Of The 100 Fastest Growing Inner City Businesses

Monday, May 14, 2012
by Caitlin Moore

 

Last week PetRelocation.com was honored to be selected as a 2012 Inner City 100 by the Initiative for a Competitive Inner City (ICIC) and Fortune Magazine. We're honored to be ranked #38 on the list of 100 fastest growing inner city companies in the United States and the top-ranked Austin, TX company on the list.

CEO Kevin O'Brien traveled to Boston last week to accept the award, and also participated in a two-day business workshop featuring case studies and sessions led by educational leaders from Harvard Business School, Boston University, and Babson College.

Being included with such a successful group of growing urban businesses is truly an honor, and we take it as a sign of many more great things to come as we continue to work hard at doing what we love -- helping people and their pets!

Take a look at the full Inner City 100 list, read more about PetRelocation.com's ranking, and find out more about ICIC.org. Thanks to everyone who contributed to our success!

 

Pet Move Customer Story: Minnie's International Move!

Monday, May 14, 2012
by PetRelocation.com Customer

 

Name: Diana
Pet's Name: Minnie
From: Vicchio, (Firenze) Italy
To: Scottsdale, AZ
 

We are very connected to our Pomeranian Minnie who had to travel a long way back to the U.S. It was so great to have PetRelocation.com to take care of her during a stressful time for our family!!!

We knew she was well taken care of door to door. Their correspondence was exemplary and always cheerful too. I would never move her any other way.



Pet Move Customer Story: Midnight's Dog Move to Virginia

Friday, May 11, 2012
by PetRelocation.com Customer

Name: Lauren and Cassie
Pet's Name: Midnight
From: San Diego, CA
To: Fredericksburg, VA
 

PetRelocation.com was amazing! It was our first time flying our dog Midnight across the country, and we were very nervous, especially because she is 10 years old.

PetRelocation.com took great care of us and our dog! The experience was also extremely convenient. We didn't have to worry about not having the right forms or not having the right stuff to fly Midnight. They put an entire checklist together for us, which made it very easy. They also coordinated with our vet to confirm that everything was good to go!

Midnight arrived safe and sound in Virginia and seemed her normal, happy, loving, calm self upon arrival! We are so thankful to PetRelocation.com for such a great first experience with flying our pet!





Pet News Links: Summer Pet Travel Tips, Pit Bull Discussions and More

Friday, May 11, 2012
by Caitlin Moore

 

Happy Friday! What are your plans with your pets this weekend? Before you head off to enjoy yourself, catch up with the top pet news stories of the week...

This couple paid big bucks to clone their beloved dog. Would you?

Find out more about summer pet travel embargoes and Delta's new summer pet program.

Should there be laws against letting dogs roam free in the car while you drive?

Remember: hydration is an important part of safe pet travel.

Too cute! This maternal dog adopted two kittens as her own.

A controversial issue -- A vet's view of pit bulls.

Pet preparation and dealing with the dog days of summer.

This blind dog has his own guide dog!

 

Summer Pet Travel Update: Delta Cargo Summer Live Animal Program for 2012

Wednesday, May 9, 2012
by Caitlin Moore

 

As temperatures rise, it's typical for airlines to adjust their pet travel policies. We've updated you about a few summer embargoes thus far from British Airways and United, and Delta has just announced a detailed summer pet program, as well.

Here's what they have to say:

"At Delta Cargo we take great pride in safely transporting live animals throughout the world.  We don’t just ship dogs and cats; we transport everything from hamsters to snakes to chinchillas.  We realize pets are considered family members and it is important for us to provide the same level of care and respect for them as we do their owners."

Beginning May 14, Delta Cargo will launch its 2012 Summer Live Animal Program, which entails allowing them to accept animals for transport even when temperatures exceed 85F/29C. At participating hubs, one or more air conditioned vehicles will be available to bring pets to and from the airplanes in support of their safety.

There are a few exceptions:

-If the station does not have air conditioned vehicles, animals cannot be transported if the temperature exceeds 85 degrees Fahrenheit.

-Regardless of whether or not a hub is part of the Summer Program, snub-nosed dogs and cats will not be transported if the the temperature is greater than 75 degrees Fahrenheit.

Check out the list below to find out which airports are participating in the program, and remember that things can always change, so be sure to check with the airline/airport ahead of time if you'll be traveling with your pet this summer.

As always, don't hesitate to contact PetRelocation.com if you have any pet travel questions.

 

 

Delta Cargo 2012 Summer Live Animal Program

Pet Move Customer Story: Sasha & Zoe's Move to Geneva

Wednesday, May 9, 2012
by PetRelocation.com Customer

Name: Tammi
Pets' Names: Sasha and Zoe
From: Wilmington, NC
To: Geneva, Switzerland
 

 

Thanks to PetRelocation.com, Sasha and Zoe arrived safely to us in Geneva.

Despite a few changes in the plan, they were well taken care of by the PetRelocation.com team and we were kept in the loop along the way. They have been busy getting to know their new home and have settled in right away.



Pet Travel Question: Handling Pet Transportation Yourself

Tuesday, May 8, 2012
by Pet Travel Questions

Name: Camilla
Number of Pets: 1
Pet Type: Dog
Pet Breed: Mix Breed
From: Oslo
To: London

How can I arrange my dog's travel myself, which airline should I use, and how expensive is it?

Thanks,

Camilla

 

Hi Camilla,

Thanks for your question! It's definitely understandable that you're researching your options and working on planning your pet move yourself, as pet travel can certainly be expensive no matter how you go about it. First, here are the pet import requirements for the UK (they've recently been relaxed so that's good news). Choosing a pet-friendly airline is very important, and we often fly with British Airways when we go to London. 

Additionally, on our blog we've offered some advice that may help you: how to control the costs of a pet move and pet travel lessons from a DIY pet move. Hopefully these will help to get you started. Please contact us if you have any more questions, and good luck with everything!

 

Last Minute Pet Travel Checklist: Don't Forget Pet Hydration!

Tuesday, May 8, 2012
by Caitlin Moore

 

There are many details to consider when getting a pet ready for a move, but one of the most important things to remember -- especially during the warmer months -- is the importance of hydration.

Making sure your furry little travelers have enough water in their system before, during, and after a move can make all the difference when it comes to their overall well-being, and it will make it easier for them to bounce back to their normal selves after even the longest journey.

Here are a few general tips, including how to keep your pet hydrated, that will come in handy in the hours before take-off. Travel safely, everyone!

Keep your pets on a normal schedule. Feeding and exercise should be monitored in the days before the flight to keep pets feeling as calm and normal as possible. A couple of extra walks and more playtime than usual will tire them out and increase the chances of up-in-the-air nap time, and having water available in the hours beforehand will allow them to reach healthy levels of hydration.

Don't feed pets right before a flight. Even if there's a long journey ahead, it's better to avoid food for two hours or more before take-off so that an upset tummy will be less likely.

Say NO to sedation. You may have a generally nervous pet on your hands, but sedation can be dangerous and is not advised or allowed. The best you can do is make sure your pet is well-exercised and comfortable with the travel crate, so start working on these factors well in advance of the move.

Monitor water consumption. Give your pets water before they get into their crate, secure water dishes to the inside of the crate so they have access to fluids during the flight, and you can even freeze water in the travel dishes beforehand or bring ice cubes along so that as they melt your pet will have another chance to drink.

Check for temperature embargoes. Many airlines restrict pet travel during the summer months, so make sure you have clear answers about any changes there may be in order to avoid delays or problems.

Double check with your Pet Relocation Specialist that everything is in order. Things are probably well-covered after all of this, but it  never hurts to run down the list once more if you've hired someone to help you.

Keep track of your own stress level. Some people feel inclined to limit their pet's water intake to avoid accidents in the crate -- use your own best judgment here, and don't forget that it's fine to place an old towel or some shredded newspaper in the bottom of the crate to absorb messes. Also, remember that air travel tends to dehydrate humans, too. If your pets are thirsty when they land, simply help them rehydrate as you would do yourself and focus on helping them to settle into their new surroundings.

 

Please contact PetRelocation.com if you have any more questions about traveling with pets.

 

 

 

 

 

Pet Travel Question: Cat Litter for Long Flights?

Monday, May 7, 2012
by Pet Travel Questions

Name: Leigh Ann
Number of Pets: 1
Pet Type: Cat
From: China
To: America

Hi,
I will be moving back to America from China and will be bringing my cat with me. While on the long flight, do I need to provide litter for my cat? If so, in China, you cannot find disposable litter boxes. Do you have another suggestion?

Thank you for your help.

Sincerely,
Leigh Ann

 

Hi Leigh Ann,

That's a great (and frequently asked) question. We do not recommend litter in the travel crate -- this would probably make more of a mess than it's worth. Rather, we suggest placing something absorbent in the bottom of the crate, such as an old towel or some shredded newspaper.

Hope this helps! Please contact us if you have more questions about moving a cat to the United States or if you'd like a free quote for our services. Good luck with everything!

Pet Travel Question: Rescuing Puppies!

Monday, May 7, 2012
by Pet Travel Questions

Name: Krysta
Number of Pets: 5
Pet Type: Dogs
From: Puerto Rico
To: Northern Virginia/DC

 

My friend, who lives in Puerto Rico, has a dog that surprised her with puppies and I am working with a Rescue Organization trying to get them brought over to the US. What are the regulations and cost for bringing them over? Thank you!!!!

Krysta

 

Hi Krysta,

Wow, sounds like you have quite a situation on your hands. Well here are the pet import requirements for the United States (luckily it's not the toughest country when it comes to importing pets). As for costs, it will vary depending on a few factors.

For a free quote for our services you can fill out our online form, and if you'd like to speak to a Specialist you're welcome to give our office a call. Note that we recommend puppies be at least 12 weeks old before they fly.

Good luck with everything, Krysta! Just let us know if you need anything else...

 

Pet Driving Safety: Should 'Lap Dogs' be Banned?

Monday, May 7, 2012
by Caitlin Moore

 

Just as its becoming more common for people to fly with pets, more and more pet owners are driving with them, too. Whether for a vacation or a trip to the grocery store, many people have no qualms about bringing their pups along for the ride -- but a debate has arisen about what is safe and what isn't. (No, we're not going to dive into the whole Mitt Romney and Seamus situation.)

In Rhode Island, legislators are considering a ban on the practice of letting dogs roam freely in cars. It's been shown that wandering dogs can be a dangerous distraction to drivers (and can also be a safety hazard for the dogs themselves), and though some pet owners balk at the idea, many say the lap dog practice should be made illegal.

Here's the full article about the Rhode Island situation from The Wall Street Journal. A few other states have tried to instate similar laws and many places have bans on texting and talking on the phone while driving, but it seems that pet-related legislation is actually pretty tough to pass and no one has succeeded thus far. We'll see what happens this time around, and will do our best to keep up with all the latest pet travel news as it develops.

Do you restrain your pets when you drive or allow them to move around the car? Do other drivers' habits regarding pet travel make you feel unsafe? Let us know what you think!

 

Do you buckle up before you hit the road?

Pet Move Customer Story: Frank's Move to Abu Dhabi

Monday, May 7, 2012
by PetRelocation.com Customer

Name: Aimee
Pet's Name: Mrs. Frank Pickles
From: Dallas, Texas
To: Abu Dhabi, United Arab Emirates
 

When we chose to move to the Middle East, our first thought was how our little one, Frank, would handle it. Once we investigated the process, the logistics were overwhelming. But Rebecca at PetRelocation.com stepped in, walking us through each piece, finding the right vets to talk to about the import/export process, and keeping us constantly informed.

When we had to leave Dallas before Frank did, Rebecca virtually held my mother's hand through the last few steps before Frank was put on a plane for her exciting international trip. Frank arrived safe, happy, and healthy, and we could not have done it without the help of PetRelocation.com.

 

Friday Pet News Link Round-Up: Top Pet-Friendly Vacations & More

Friday, May 4, 2012
by Caitlin Moore

 

We've made it to another Friday! If your week was too busy to let you keep up with all the pet news, here are some links to the top stories. Enjoy...

Travel + Leisure names its Top Pet-Friendly Vacation Destinations. Spoiler alert: Denver does pretty well.

Check out these photos of Afghan rescue dogs, nicknamed 'battle buddies,' who are being brought to the United States.

Here's a slideshow of books "authored by" celebrity pets.

The Aggressive Breed debate never seems to end. A Maryland court examines Pit Bulls and finds them to be 'inherently dangerous.'

Sometimes it's possible to handle a pet move yourself, but most people think it's worth it to seek out a little help. Top Reasons Pet Owners Hire Pet Transport Services.

Did you meet Marshmallow, our Pet Move of the Month?

 

 

Travel & Leisure's Top Pet Vacation Spots

Thursday, May 3, 2012
by Caitlin Moore

 

Around here we're primarily concerned with permanent and long-term pet relocations, but somethimes it's fun to take a look at pet travel trends as a whole.

Recently Travel & Leisure released its top pet-friendly vacation spots according to its readers, and you can take a look at the results below.

What do you think? Have you visited  (or lived in) any of these cities? What's your favorite place to travel with your pet?

 

Travel & Leisure's Top City Rankings of Pet-Friendly Vacation Destinations

 

Rank      City                                        Score

1              Denver                                 4.32

2              Portland, OR                      4.30

3              Portland, ME                      4.19

4              Austin                                   4.17

5              San Diego                            4.17

6              Seattle                                 4.13

7              Savannah                            4.11

8              Santa Fe                               4.05

9              Minneapolis/St. Paul      4.01

10           Providence                         3.98

11           Philadelphia                       3.88

12           Charleston                          3.85

13           Kansas City                         3.84

14           San Francisco                     3.80

15           San Juan, P.R.                    3.80

16           Los Angeles                        3.68

17           New Orleans                      3.64

18           Nashville                              3.63

19           Houston                               3.61

20           San Antonio                       3.59

21           Phoenix/Scottsdale        3.56

22           Memphis                             3.55

23           Chicago                                3.48

24           Salt Lake City                      3.46

25           Boston                                 3.40

26           Anchorage                          3.38

27           Miami                                   3.25

28           Washington, D.C.             3.20

29           Baltimore                            3.18

30           Orlando                                3.09

31           Honolulu                              2.97

32           Dallas/Fort Worth            2.93

33           Atlanta                                 2.84

34           New York City                    2.74

35           Las Vegas                            2.44

 

Pet Travel Question: Importing a Dog to the UK

Wednesday, May 2, 2012
by Pet Travel Center Questions
Name: Deborah
From: Tunisia
To: UK
Pet: Dog

I am living in Tunisia and want to go back to the UK and take my dog with me. Can you provide me with details of taking him back to UK?

Thanks,
Deborah
 
 
Hello Deborah,
 
Luckily the UK is a country that pretty clearly outlines its pet import requirements, and they recently made a few changes to make the whole process easier. Take a look at the pet import requirements for the UK, and please contact us if you have any more concerns.
 
Thanks for the question, and good luck!
 
 

 

Seeking Help With A Pet Move: Top Reasons to Choose Pet Transport Services

Wednesday, May 2, 2012
by Caitlin Moore

 

The beginning of a pet move can be pretty confusing and there are many things to consider, including your pet's safety, the legwork (and paperwork) involved, and how much it's all going to cost.

Some people choose to handle their moves on their own (and we're happy to offer tips for how to keep pet moves affordable, etc.), but ultimately many pet owners realize they'd rather have someone else handle everything. Whether due to stress, time, or basic logistics, hiring professional pet transportation services will bring some relief to the situation.

Here are a few reasons that many pet owners, including our own PetRelocation.com customers, choose to seek assistance with their moves.

Conflicting Information

"We had no idea how to go about organizing the move ourselves, and for a dog we loved so much, we felt secure in paying someone to do things correctly." -Michelle, who moved her dog Chunk to Australia

Thanks to the internet this has become a very DIY world, but that doesn't mean it's easy to pull off something like a pet move. Unfortunately it's the case that many government websites don't keep up-to-date information regarding animal imports, and a lot of the advice you'll find out there is just plain wrong. When your pet's safety is at stake, it's better to trust the experts who do this every day.

Time

"The list of things to do before a move is a long one. Having assistance with Cole took a huge burden away from us and allowed us to spend more time on preparing ourselves and getting our travel arrangements in order." -Mike, who moved from California to Brazil

Whether moving for work or for pleasure, the effort of relocating all your belongings, organizing the details and trying to make a home in a new place can call for huge time demands. Adding another set of concerns just isn't possible for some travelers, so that's why they call pet relocation companies like us.



 

Special Conditions

"Large dogs present more difficult travel scenarios, so getting assistance was very important for us.The overall safety and well-being of our pet outweighed our ability to handle the move on our own." - Mike, Cole's owner

Flying with an older pet, an especially large one, a snub-nosed breed or an exotic animal can all present special challenges. Again, the rules can be confusing and the internet can be a jumble of misinformation, so passing the reins to a relocation specialist who knows how things work is often the best choice for many pet owners.


Military Moves/PCS

"I had enough stress just trying to get me, my daughters and my house ready all while worrying about my husband, who was still gone (overseas in the military). Once I decided to hire Pet Relocation.com it was like a huge stress filled ball was lifted off me." -Tarnna, featured as our most recent Pet Move of the Month, moved from the US to the UK

Families serving our country who have to move frequently, often without as much notice or time as they'd like, can find themselves feeling particularly overwhelmed.

 

As you can see, there's nothing wrong with seeking some help! For more information about how to relocate your pets, check out  MyPetTravel, our blog, or take a look at our Facebook page to connect with other travelers who have done it all before.

You can also contact PetRelocation.com directly to speak to a Pet Relocation Specialist about what your options may be. No matter how you go about it, here's wishing everyone many safe travels!