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Help Me Move My Pet

Dog Travel to and from Australia

Monday, December 15, 2014 by Pet Travel Questions

Name: Sook
Number of Pets: 2
Pet Type: Dog
Pet Breed: West Highland Terrier
From: Perth
To: Houston

 

Hi PetRelocation,

1. What vaccination is required for pets travelling/relocating to the US?
2. What is the typical quarantine period required for pet relocating from Perth to US?
3. As we are planning to return to Australia at some point, is there any required procedure, vaccination or test that we should prepare for now to ensure relocation back to Australia is smooth and to minimize the quarantine period on the way back?
4. I have two pets, it will be great to have them travel together in the same crate since they are very attached to each other. Is there an option for such arrangement?
 

Thanks,

Sook

 

Hi Sook,

Thank you for your questions, we'd be happy to help. Moving pets to the United States requires less preparation than moving to Australia, so it's definitely a good idea to learn as much as you can right now about each process so that you can be well-prepared.

Please review the pet import requirements for the United States as well as the pet import requirements for Australia. Going to the US you'll need an International Health Certificate and proof of an updated rabies vaccine, but coming back will require stricter vaccine rules as well as a 10-day quarantine upon arrival. The official Australia government site will allow you to plan out a feasible timeline for this process.

Your dogs will need to travel in their own airline-approved travel crates, and we highly recommend choosing a pet-friendly airline and working on crate-training in the weeks before the move. Here is a video guide for choosing the right travel crate along with an overview of crate-training tips that apply to dogs as well as to cats.

If you think you'd like some assistance with your move, please contact us for a consultation.

Hopefully this helps to get you started, Sook. Good luck!

Nervous Owners, Nervous Pets: Addressing Common Pet Travel Concerns

Thursday, December 11, 2014 by Pet Travel Questions

Name: Nicole
Number of Pets: 2
Pet Type: Dog/Cat
Pet Breed: Shepherd/Boxer mix and Tortoiseshell Cat
From: Portland, OR
To: Buenos Aires, Argentina

 

Dear PetRelocation,

I am considering moving to Argentina or Brazil next year. I will not move without my pets. However, I have heard horror stories of the percentage of dogs that die on airplanes. Can you tell me a bit about your safety measures? Will someone travel with my dog in the cargo area? How are the dogs walked/allowed to go to the bathroom on long flights?

My shepherd/boxer mix has a long snout, so the short snout breathing issue is not a problem. However, if he feels threatened, he will be aggressive. He gets reactive with big dogs (mostly other shepherds) and will chase cats (cannot be with my cat).

My cat gets very carsick, so I imagine a flight wouldn't be great either. She will bite if she is touched in the wrong spot. Can you please advise me on how this move might work and what conditions my pets would be in during their travel?

Thanks!

Nicole

 

Hi Nicole,

These are all great questions! Sad stories about airline mishaps often surface in the news, but when you look at the numbers, you'll see that air travel for pets is actually very safe. Please read more about airline pet travel myths on our blog and in this Yahoo Travel article in which we offered some advice, and you may also want to take a look at this recent infographic put together by Barkpost. 

Essentially, it's very important to choose a pet-friendly airline and to prepare your pets through crate-training, a vet health consultation and a generally healthy lifestyle. You can read more basic pet travel tips here. Pets are not accompanied in the cargo area, but this part of the plane is pressure and temperature controlled and often provides a better and more calm environment than the cabin would. Pet-friendly airlines take care to load pets last before departure and remove them first upon arrival, and they will be transported in temperature-controlled vehicles.

As for pets with possible nervousness issues or behavior quirks, please know that safe travel is perfectly possible for them, as well. When working with a pet-friendly airline, trained professionals will be handling pets during comfort stops and pets will not be interacting with other animals during this time. If your pets flew with United and were routed through Houston, for example, they would be given water and a bathroom break at a safe facility under the care of individuals prepared to handle animals of all temperament.

We often advise our clients to label the travel crates if they'd like airline or airport staff to be aware of any issues; "I'm sometimes aggressive with other dogs" or "I have anxiety around strangers" are common examples. Either way, these issues shouldn't prevent your pets from flying.

Hopefully this information helps to get you started, Nicole. If you're interested in hiring some assistance, one of our PetRelocation Specialists would be happy to discuss your options and concerns with you further. Please fill out our online consultation form at your convenience or feel free to give our office a call at 1-877-PET-MOVE. 

Good luck with everything, and we hope to hear from you!

Video: How to Choose the Right Pet Travel Kennel

Thursday, December 11, 2014 by Pet Travel Questions

Fact: choosing the right pet travel kennel is one of the most important parts of setting yourself up for a safe, smooth pet relocation.

Here's a quick video that shows you how to measure your pet, how to choose the correctly sized travel crate, and what qualifies as an "airline-approved" travel kennel.

 

 

Still have questions? Please contact us if you'd like to discuss your pet move options with a PetRelocation Specialist.

Air Travel with a Puppy

Wednesday, December 10, 2014 by Pet Travel Questions

Name: Alicia
Number of Pets: 1
Pet Type: Puppy
Pet Breed: Weimaraner-hound mix
From: Oregon, USA
To: Texas, USA

 

Hi!

I have a weird question and I'm wondering if you would be able to answer it for me. I'm hoping to get a puppy in the next few months (I live in Austin), and my sister's dog happens to be pregnant (in Oregon) and she wants to give me one of her puppies.

In your professional opinion, is there any way to transport an 8-week-old puppy from Oregon to Texas? And is there a way to do it that won't cost a crazy amount of money? I'm trying to decide if it would be worth it to try and transport the puppy out here, or if it's not worth the hassle and try to find a puppy locally instead. Thanks for your help!

Thanks,

Alicia

 

Hi Alicia,

Not a weird question at all! Congratulations on deciding to bring a puppy into your life.

In terms of the general travel logistics, securing an airline-approved crate, booking a pet flight with the airline, and securing the vet health certificate most airlines require will likely amount to a few hundred dollars. Here are some guidelines for domestic pet travel if you'd like to take a look. 

Because this is such a young pet, we'd definitely advise consulting with a vet about health and safety issues as well as with the airline about their requirements -- typically proof of a rabies vaccination is required, but an exception might be made for young animals depending on the carrier.

As a company policy, PetRelocation does not transport dogs under the age of 16 weeks. This allows time for pets to grow strong enough to handle the travel experience safely and also makes them old enough to receive their vaccinations. Not everyone adheres to this guideline and of course the decision is yours to make, but we would probably recommend waiting until the puppy was older before traveling such a long distance (at which point we'd be happy to help you arrange the trip!)

Feel free to contact us if you'd like to speak to a Specialist. Thanks for reaching out, and good luck with everything!

 

Pet Move of the Month: Chiefa's Journey to Switzerland

Tuesday, December 9, 2014 by PetRelocation.com Customer

chiefaMeet Chiefa "The Beef" -- our featured Pet Move of the Month! This sweet pup is an important part of her family, and they knew they couldn't move from the United States to Switzerland without her.

Here's a little more about this special client: Chiefa is CGC (Canine Good Citizenship) Certified and graduated in the top of her two basic obedience classes. She is an English Bulldog and also deaf (two things that made her journey a little more challenging but certainly not impossible). Finally, she enjoys traveling in a stroller from time to time and has her own Facebook page. Quite a personality!

To shed some light on the process, Chiefa's owner was kind enough to answer a few questions about their recent move. Read on to find out more about Chiefa's relocation and her transition to Switzerland.

What brought about your move?

My husband, Tony, moved to Switzerland about five years ago for two years and worked for an engineering company. He loved living in Switzerland and stayed in contact with the company he worked for, and they wanted to bring him back on staff at the same time we were looking to relocate from Washington, D.C.

We moved to have a better work/life balance and to have the ability to travel more. We both LOVE to travel and traveling is difficult in the US because everything is so spread out and because you don’t get as many vacation days. 

Have you ever moved a pet by air before this?

No, Chiefa is our first pet. My family had moved dogs from South Carolina to Florida, but not really a long distance move.

 

chiefa

What were some of your initial concerns?

I had a lot of concerns about moving Chiefa. Before Tony accepted his position, we confirmed that Chiefa would be able to relocate with us. If she wasn’t allowed to live in Switzerland, we would not have moved.

My initial concerns with relocating Chiefa were that she is a deaf English bulldog. English bulldogs have smushed faces and have respiratory issues, which is a major concern with air transportation. Also, Cheifa would be flying out of Atlanta, GA. English bulldogs do not do well with heat, nor will airlines allow dogs to travel when it is over 80 degrees.

My husband moved to Switzerland in July to start his position. Cheifa and I did not join him until mid-October because of the weather. We took every precaution we could and PetRelocation helped point out some of the other precautions, which I appreciated. 

What surprised you about the pet travel process? Can you discuss any particular challenges or interesting details?

I was surprised by the knowledge, support, and systems in place for relocating pets. Before we moved Chiefa, I didn't even know this type of service existed. I thought it would be a do-it-yourself process with Chiefa in quarantine for up to three months. I was so unaware and uneducated about the process. Once I was in contact with PetRelocation, everything just fell into place for us.

 

chiefa sleeping

 

How has Chiefa handled the transition so far?

On the day of Chiefa’s flight, I was a mess. I was nervous and worried about the process. When we arrived in Atlanta, however, Cheifa hopped into the handlers car and never looked back.

She was in a great mood when she arrived in Switzerland. She is in love! She has so much more energy. She really enjoys the cooler weather. I am not sure she knows that she isn’t in the US anymore. She has been on the bus once since she arrived, and wasn’t happy that she could not socialize with everyone on the bus nor sit in the seats. 

Is Switzerland a pet-friendly place to be?

Switzerland is SUPER pet-friendly! Chiefa is allowed on the buses and trains. She is allowed in most stores and shopping centers. For us, one difference is that Switzerland does not have fenced in dog parks. Chiefa is deaf so we can’t let her off leash, and most dog owners in our town do not use leashes for walks. 

travel crate

What advice do you have for people who might be planning a pet move?

If they are moving internationally, I would recommend that they contact PetRelocation and let PetRelocation handle the rest! Contacting PetRelocation was the best decision we made this year! All my worries and concerns decreased by 50% when I started working with PetRelocation. 

What made you decide to hire PetRelocation to assist you?

The reason I decided to work with PetRelocation was because as soon as I called them, I could feel the energy and passion of the staff and the services they provide. They KNEW what they were talking about and made me feel comfortable and at ease. Also, they followed up with me and prepared for the move.

Throughout the process, I was reassured many times that this was the RIGHT company to work with. The staff is FREAKING awesome, so organized, and professional (something that I really value). 

 

chiefa

 

Thanks to Chiefa's owners for sharing their move and their story with us! Considering a pet move? Please contact us for a consultation.

Not Your Average Pet Travel Question: International Hamster Travel

Monday, December 8, 2014 by Pet Travel Questions

Name: Janice
Number of Pets: 1
Pet Type: Hamster
Pet Breed: Syrian
From: Israel
To: UK

Hi PetRelocation,

Do I need any special paperwork to transport a little hamster from Israel to the UK? I am traveling on Wednesday and today is Monday. At the very last minute I would like to give my sister's hamster a new home, as she is struggling to take care of him properly and I would love to take him back to the UK with me.

I know that from the EU no special quarantine is required but what about Israel? Also would there be a large cost? Would the hamster be able to travel in the cabin with me in a small carry box? I am flying with EasyJet. Would it be very pricey? Would it be very stressful for him?

Many thanks,

Janice
 

Hi Janice,

Thanks for contacting us! You'll want to check with UK's official government website to find out about pet import rules. Per this site, it appears that hamsters coming from Israel must must undergo a four month quarantine under the Rabies (Dogs, Cats and other Mammals) Order 1974 and also need an import license. Read more about the process here

If moving forward, you would also want to check with the airline directly to find out about their rules regarding the transport of small animals (every airline is different), and you should check with the Israel Department of Agriculture to find out about export permits, procedures, etc.

As you can see, it sounds like moving a hamster to the UK wouldn't be an easy task (especially in such a short time frame). You're welcome to contact us for more info or use IPATA.org to seek out an alternate opinion, however. 

Thanks again for the question, and good luck with everything!

Moving Pets to the Philippines

Friday, December 5, 2014 by Pet Travel Center Questions

Name: Bernadette
From: Los Angeles, California
To: Ninoy Aquino, Phillippines
Pet: Sonico: 7-month-old Maltipoodle, 25 lbs
 
Hi PetRelocation,
 
What do I do for my puppy to take him with me from L.A. to the Philippines? Can he go with me in the plane? Does he need a passport?

Thanks,
Bernadette
 
 
Hi Bernadette,
 
Thanks for the question! To start, you'll want to take a look at the pet import requirements for the Philippines. Your dog does not need a passport per se, but there is some health paperwork required that needs to be endorsed by the USDA. The process will take several days to complete, so we always advise starting early.
 
Small pets can sometimes travel in the cabin, but you'll need to contact the airline you're considering to find out more (it sounds like your dog may be a little too large to travel this way). Most of our clients' pets travel via cargo, and with a pet-friendly airline this is a safe option. We often use United, Lufthansa and KLM because they have established pet safe policies.
 
For your reference, here are a few basic pet travel questions and answers. International pet travel can certainly be overwhelming, but take comfort in knowing that, with the right research and choices, it's possible to plan a smooth trip.
 
Please contact us if you think you'd like some assistance with your move. Good luck and thanks again for reaching out!
 
 

Pet News Links: Pet Travel Myths and Controversies

Friday, December 5, 2014 by Caitlin Moore

The numbers don't lie: Airlines are pretty good at transporting pets

The best dog books of 2014.

This is how cats show affection to people.

#MindTheChat: Catch up with the fun pet travel Twitter chat we had this week with BBC America!

The controversies surrounding emotional support animals.

Finding Rover is an app that uses facial recognition to help bring lost dogs home.

 

Bela

Have a relaxing weekend!

 

 

Rabies Requirements for Cat Travel to the United States

Thursday, December 4, 2014 by Pet Travel Questions

Name: Belma
Number of Pets: 1
Pet Type: Cat
Pet Breed: Scottish Fold
From: Istanbul, Turkey
To: New York, USA

Dear Sir or Madam,

I’m a resident of the USA and planing to travel to the USA on the 14th of December with a 3-month-old kitten. The issue is that my kitten will have the rabies vaccination this week. (I could not do it earlier because it was so little). I just wonder if there will be any problem regarding the date of rabies vaccination. I read that the rabies vaccination has to be done 30 days before my departure, so I would like to ask your suggestion regarding that.

Thanks,

Belma

 

Hi Belma,

The United States does not require that cats be vaccinated against rabies before they enter the country (read more here). However, you'll want to double check with the airline you're using as well as with Turkish Customs to find out if they have additional requirements. (Often it's best to contact the governmental source directly to receive an answer.) 

Please take a look at our blog for more information about international cat travel, and feel free to fill out our consultation form if you'd like further assistance.

Thanks for your question, and good luck!
 

Choosing the Right Dog Travel Kennel

Wednesday, December 3, 2014 by Pet Travel Center Questions

From: Damon
Estimated Move Date: 02-11-2015
Reason: Military Move
From: Baltimore/Washington
To: Raimstein, Germany
Pets: Kiara is a female German Shepard, she is two and half years old and her weight is usually about 70 lbs. Louie is a male Japanese Akita and he is two and half years old as well, and his weight is about 75 lbs.

Dear PetRelocation,
 
I'm trying to find accurate information about what kennel buy for my dogs and how they can travel with me. Basically I've been reading different things online about kennels and sizes and I don't know what to buy or even if they can travel as checked baggage. They are both house-trained and kennel trained as well and are very friendly.
 
Thank You,
Damon
 
 
Hi Damon,
 
Thanks for contacting us with your pet travel question! The travel kennel is a very important part of the process so you're right to spend some time doing research.
 
Take a look at this information regarding how to choose the right dog travel crate. In short, it needs to be the right size and it needs to be airline-approved (we often use Petmate Sky Kennel brand crates). You'll probably need to measure your dogs (both their height and their length) and maybe even have them "try on" a crate at the pet store if possible.
 
For your information, here are the pet import requirements for Germany as well as the answers to a few common pet travel questions. We've helped many pets move safely to Germany -- here's the story of Maya's recent trip, for example.
 
Please contact us if you'd like a consultation about your move, and either way, good luck!
 

Temperature Restrictions and Pet-Friendly Airlines

Tuesday, December 2, 2014 by Pet Travel Questions

Name: Audra
Number of Pets: 1
Pet Type: Dog
Pet Breed: West Highland Terrier
From: Chicago
To: Phoenix 

 

Hi,

I have a question about the airlines having a temperature restriction because it is too cold to take the pet. I am flying into Chicago from Ireland, then going to Phoenix from there. I have the dog on the first leg of the flight but the second seems to be a potential problem.

How can you keep the dog in a warm environment and the airline can't? Can I get you to keep the dog from the time we drop him off before the flight so that we don't have to worry about not being able to fly? How much would it cost? I just want to know we can fly and not worry about having to rebook or lose our money. The flight I want is on American Airlines at 12:05 on Dec.23rd. Thank you for your help.

Sincerely,
Audra
 

Hi Audra,

Thanks for reaching out! We'd be happy to discuss your move options with you -- please give us a call at 1-877-PET-MOVE to speak to a Specialist or fill out our online consultation form at your convenience. 

Generally speaking, we highly recommend choosing a pet-friendly airline with established pet policies. Carriers like United do not allow pets to sit on the tarmac or remain outdoors for any significant amount of time, for example, so temperature isn't as much of a factor in this case as it might be for other airlines.

Another thing to keep in mind: holiday pet travel can be hectic and filled with extra hurdles, so please proceed mindfully. Again, please contact us if you think you'd like to hire some assistance with this move.

Hope to hear from you soon!

What Does a Domestic Dog Relocation Entail?

Monday, December 1, 2014 by Pet Travel Questions

Name: Heather
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Lab and Dachshund
From: Boerne, TX
To: Charlottesville, VA

 

Hi PetRelocation,

How will the dogs be moved? What is the time frame and what is the estimated cost?

Thanks,

Heather

 

Hi Heather,


Thanks for your inquiry! We'd be happy to go over a few pet relocation basics. To summarize, the best way to move two dogs from Texas to Virginia would be via cargo on a pet-friendly airline. 

Here are a few specific things to consider when preparing for such a pet move:

 

All told, the process can take up to a few weeks, so we advise starting to research and plan well before you'd like to move. The costs will depend on a few factors (including the size of your dogs), but we'd be happy to offer you an estimate if you contact us.

Hope this helps to get you started, Heather. Please let us know if we can be of further service!

What Paperwork is Needed for Domestic Pet Travel?

Tuesday, November 25, 2014 by Pet Travel Questions

Name: Elizabeth
Number of Pets: 1
Pet Type: Dog
Pet Breed: Chihuahua
From: Los Angeles, CA, USA
To: Seattle, WA, USA

 

Dear PetRelocation,

I'll be traveling to the state of Washington for the weekend (NOT MOVING). What documents are needed to allow my pet to enter the state of Washington?

Thank You,

Elizabeth

 

Hi Elizabeth,

Thanks for your question! Regardless of whether you're moving or just taking a quick trip, you'll need to supply the airline with a health certificate issued by your vet stating that your dog is healthy and fit to fly.

In addition, we recommend having proof of an up-to-date rabies vaccine as well as a microchip. Take a look here for more information.

If you're driving to Washington the health certificate is not necessary, but we still suggest having proof of a current rabies vaccine, accurate ID tags and a travel crate your dog feels safe spending time in along with plenty of road trip supplies. Here are more tips for how to take a dog-friendly road trip

Hopefully this answers your question, Elizabeth. You're welcome to look over these basic travel tips from our blog, as well, and please contact us if you're ever interested in seeking out door-to-door pet transportation services.

Have a great trip!

 


 

Questions about Ferret Travel to the United States

Monday, November 24, 2014 by Pet Travel Questions

Name: Stephanie
Number of Pets: 1
Pet Type: Ferret
From: Sasebo, Japan
To: Norfolk, VA

 

Hi PetRelocation,

Hello, I am interested in becoming a ferret owner and I want to make sure that I will be able to transport him once I move from Japan back to the States. We are currently scheduled to move to Norfolk, VA, but not for another year. I was just trying to get an idea of how this would work and if it's possible? Any advice would be much appreciated :)

Thanks so much,

Steph

 

Hi Steph,

First of all, it's very smart to research pet travel well in advance in order to avoid complications, so cheers to you for being proactive!

The United States is one of the more lenient countries when it comes to importing pets, and according to the USDA, there are no official animal health requirements for ferrets coming into the US. That being said, you'll want to check with the airline you're planning to use to find out what they require.

Typically, airlines need to see a vet health certificate stating your pet is healthy and fit to fly, and they will have specific requirements for the travel crate, as well. In addition to double-checking with the airline(s), it might also be helpful to discuss ferret travel with a vet so that you can ask any questions you have relating to health and travel.

Hopefully this helps to get you started! Please contact us if you're interested in finding out more about our services, and good luck with everything. 
 

The Multiple Solutions for Pet Travel

Monday, November 24, 2014 by Pet Travel Questions

Name: Shani
Number of Pets: 1
Pet Type: Dog
Pet Breed: Miniature Pinscher Mix
From: United States
To: UAE - Dubai or Abu Dhabi

 

Dear PetRelocation,

We may be moving our dog from the US to the UAE - either Abu Dhabi or Dubai. I have read that the only way dogs can enter the UAE is by cargo. I am REALLY nervous about transporting our little guy this way all the way from the US.

Is it possible to fly to Germany or some other mid-point with him in cabin and then do the last leg of the flight as cargo? If so, would it be worth having a few day layover in Germany for him to recover before shipping him as cargo? Thanks so much for your help.

Thanks,

Shani

 

Hi Shani,

Thanks for reaching out with your question. When it comes to planning pet travel there are usually many possible solutions, and we'd be happy to go over a few options with you to help you find the right one!

First, please know that pet cargo travel is safe when planned with a few guiding parameters; these include choosing a pet-friendly airline, talking to your vet about any pet health questions you have, and helping your dog to be acclimated to the travel crate. Read more about pet travel basics here

We typically use KLM when flying pets from the US to the UAE. This pet-friendly airline has trained staff and solid pet-safe procedures that help make even a long trip as comfortable as possible for furry family members (they even have a pet hotel).

After more research you may decide to choose this carrier for your dog's flight, or you may want to stick to your original idea and break up the flight. Note that if you change airlines or leave the airport, you'll most likely need to provide additional paperwork.

It often helps to read the pet travel stories of other pet owners. Take a look at a few of our recent customer stories for an idea of what the process entails and how it feels once the move is over. Additionally, you can look over the pet import requirements for the UAE, as well. 

We'd be happy to provide additional information and let you know more about our door-to-door services if you're interested. Please contact us if you'd like to speak to a Specialist to go over these options in more detail, and either way, good luck with your trip!

Moving Pets to South Africa

Thursday, November 20, 2014 by Pet Travel Questions

Name: Chip
Number of Pets: 1
Pet Type: Dog
Pet Breed: Labrador/Pit Bull mix
From: Chicago, USA
To: Cape Town, South Africa

Hi PetRelocation,

What is the easiest way to transport my dog to Cape Town? We are moving in early January for at least a year to Cape Town and would hate to leave our dog here. Also, I am disabled and our dog is a service dog, but only 7 months old (will be 9 months at travel date).

Thanks!
Chip
 

Hi Chip,

Thank you for submitting a question to us. We've helped several pets move to South Africa and typically use KLM for their flights, as they area a pet-friendly airline. For an idea of the preparations that will be necessary, take a look at the pet import requirements for South Africa, which you'll need to follow carefully.

Next, here are a few pet travel tips to get you started. Generally speaking, we advise that you start the pet travel process early, talk to your vet about any health concerns you may have, and work on crate-training your dog. If your dog is a certified service animal and you'd like her/him to fly in the cabin with you, contact the airline you'll be flying with to discuss the procedures (here are KLM's animal travel guidelines, for example). We recently discussed typical scenarios for service dog travel on our blog if you'd like to take a look.

If this sounds overwhelming and you think you'd like some help with your move, please fill out our online consultation form. We'd be happy to further assist you, just let us know.

Either way, good luck and have a safe trip!

Snub-Nosed Breeds & Travel: Leaving Hawaii with a Pug

Wednesday, November 19, 2014 by Pet Travel Questions

Name: Susan
Number of Pets: Two
Pet Type: Dogs
Pet Breed: Pug and Bull Mastiff
From: Hawaii
To: California

 

Dear PetRelocation,

We live in a "code orange" area, which means a disaster area, on the Big Island of Hawaii. Many of our friends are fleeing from lava that is threatening our homes. I am in the process of researching airlines that will allow snub-nosed dogs. Many airlines are restricting dogs from Pit Bulls to Spaniels because their noses are too snubbed.

Can you tell me if your service can help us?

Thanks,

Susan

 

Hi Susan,

We'd be happy to discuss your move options with you -- sorry to hear you're facing such stressful circumstances. First, a little background information: many airlines restrict snub-nosed breeds because these pets are more likely to encounter problems when they fly due to breathing challenges brought about by their facial structure and hereditary issues.

Your best bet will be to consider United for your pets' flight, as they are a pet-friendly airline and, under certain conditions, will fly some snub-nosed pets. You can take a look at their various restrictions and policies here.

According to these rules, your Pug will be able to fly during the next few months (before May 15) as long as the temperature is not expected to exceed 85 degrees Fahrenheit. We recommend that snub-nosed pets fly in a travel crate one size larger than usual, as this provides better air circulation.

Please let us know if you have any more questions about your possible trip, Susan. One of our Specialists would be happy to provide a consultation if you're interested in hearing about our services.

Good luck with everything!

Cat Travel to the UK from an Unlisted Country

Wednesday, November 19, 2014 by Pet Travel Questions

Name: Evren
Number of Pets: 1
Pet Type: Cat
Pet Breed: Long-haired House Cat
From: Turkey / Istanbul
To: UK / London

Hi,

I have read many things but the pet travel process is still confusing. Hope you can help me.

I will be moving to London to live long term. My cat is 7 years old. I am not an EU citizen or resident of the UK yet. Am I allowed to bring my cat anyway, and will there be any quarantine for my cat as I am coming from Turkey?

How long will the transport take in total? My cat is about 7 kg; how much will this cost? Also, he is not so friendly to strangers. Is this a problem?

Thank you so much.

Regards,

Evren
 

Hi Evren,

Thanks for contacting us with your question. Moving pets to the UK certainly requires careful preparation, so it's a good idea to research carefully and start the process early.

You'll find all the official information about import requirements on the gov.uk site. Turkey is an "unlisted country" so the rules are a bit different -- your cat will need a microchip, rabies vaccination, blood test, official veterinary certificate and you must use an authorized carrier and an approved route. Three months must pass from the day the blood sample is taken to the day of departure.

Good news: if you meet all of these requirements, your cat will not need to undergo a quarantine.

The length of the trip will depend on a few factors (namely the route and airline you choose). Note that we highly recommend choosing a pet-friendly airline -- we often use Lufthasa, KLM and British Airways. These airlines have pet-oriented policies in place and will have trained staff members used to dealing with all kinds of pets with all kinds of temperaments. To promote as smooth a trip as possible, you can attach a note to your cat's travel crate stating he is wary of strangers in order to give the handlers some warning during a comfort stop.

If you have any questions about this process and think you'd like to hire some help, please fill out our consultation form online. Our costs for moving a small pet internationally generally start at up to $3500 USD, but your expenses will vary based on a few different variables.

Hopefully this helps, Evren. Let us know if we can be of further service, and good luck with your trip!

Make Sure Your Pet Travel Crate is Airline-Approved

Tuesday, November 18, 2014 by Pet Travel Questions

Name: Rachel
Number of Pets: 3
Pet Type: Cats
Pet Breed: DSH
 

Hi PetRelocation,

Can you folks recommend a US airline-approved cat carrier? I am flying on United from New Jersey to DC, but they have requirements for the crates that I cannot find here in Israel.

One cat is going to be in the cabin with me and my other two monsters will be in cargo. I see many kinds of carriers and crates online, but their pictures do not show how the two pieces are bolted together. I would appreciate any guidance!

Thank you for your time,

Rachel

 

Hi Rachel,

Thanks for your question! Please take a look at our website for some information about airline-approved cat crates. We typically use Petmate Sky Kennels and recommend them to our clients who need to order their travel carriers online.

Ideally you can have your pet "try on" a crate before buying it to make sure it's the right size, but when that's not possible you can measure carefully to make the right choice. 

Find out more about pet carriers and pet travel through our Petmate portal and our blog, and please feel free to contact us if you have any more questions about your upcoming trip.

Good luck to you and your little monsters!

Air Travel with a Medical Alert Dog

Monday, November 17, 2014 by Pet Travel Questions

Name: Kathy
Number of Pets: 1
Pet Type: Dog
Pet Breed: Yorkie
From: Minnesota, USA
To: Prague, Czech Republic

 

Dear PetRelocation,

My husband and I will be relocating to Prague in early December. My husband has a Medical Alert Dog (an 11 lb Yorkie) who travels with him. What are the required forms to enter the Czech Republic?

Thank you,
Kathy
 

Hi Kathy,

Thanks for submitting a question to us, we'd be happy to help with some information.

Please take a look at the pet import requirements for the Czech Republic. Regardless of your pet's status as an assistance dog, you'll need to follow the country's import rules.

We'd also like to draw your attention to these basic pet travel tips and this overview of air travel with a service dog (this post is primarily devoted to designated service animals rather than support animals, but it may have some helpful info for you, too). 

You'll definitely want to contact the airline you're flying with to find out what their specific procedures are when it comes to in-cabin assistance dogs. Different carriers have different rules, and you don't want to encounter any surprises that could cause delays on the day of departure. Lufthansa allows Guide Dogs, Emotional Support and Psychiatric Service dogs to fly free in the cabin, for example, but their website doesn't mention Medical Alert animals (so you'll need to check with them to see if it will be possible to bring your dog in the cabin).

Please contact us if you'd like a consultation with one of our PetRelocation Specialists, and feel free to explore our blog to learn about other pet travel topics of interest.

Hope this helps to get you started, Kathy. Thanks again for reaching out, and good luck with everything!