Help Me Move My Pet

Summer Pet Travel: 2014 Airline Embargo Information

Thursday, April 10, 2014 by Caitlin Moore

puku the bulldogIt's that time again... As summer approaches many people start to plan their relocations, and it's important to be aware of temperature-based airline embargoes that may affect travel arrangements for pets.

Read on for an initial list of embargoes from major airlines. We'll be sure to keep you updated as changes are made and more restrictions are announced, so keep in touch if you have a pet move on the horizon.


  • ALWAYS: No English Bulldogs, French Bulldogs or their mixes unless under 6 months or under 20 lbs
  • May 15th – September 15th: No Pugs, Boston Terriers, French/American Bulldogs unless under 6 months old
  • September 16th – May 14th: Snub-nosed breeds are accepted if forecast temperature is 85 degrees or lower during departure/arrival times


ALWAYS: No English Bulldogs, French Bulldogs, Boston Terriers, or Pugs

British Airways

  • March 22nd – October 22nd: No pets in or out of PHX
  • June 1st – September 15th: No pets in or out of DFW, IAH, DEN or AUS
  • April 21st – October 21st: No pets in or out of LAS
  • ALWAYS: No Bulldogs, Pugs, or Pekinese, other snubs are acceptable if kennel is one size larger


  • ALWAYS: No pets in or out of DTW if the temperature exceeds 80 degrees. Also, no Boston Terriers, Boxers, Brussels Griffin, Bulldogs (all breeds except American), Chow Chows, English Toy Spaniels, Japanese Chin, Pekinese, Pug (all breeds), or Shih Tzus unless under 80 degrees  
  • SUMMER: No pet imports into IAH (exports okay)


ALWAYS: 85 degrees maximum for all warm-blooded animals, except snub-nosed breeds. 75 degrees maximum for all snub-nosed breeds (Pit Bull, Staffordshire, Boston Terrier, Boxer, Brussels Griffin, Bulldog (all breeds), Chow Chow, English Toy Spaniel, Lhasa Apso, Japanese Boxer, Japanese Spaniel (Japanese Chin), Mastiff (all breeds), Pekinese, Pug (all breeds), Shar Pei, Shih-Tzu, Tibetan Spaniel, Burmese (cat), Exotic (cat), Himalayan (cat), and Persian (cat)

Air Canada

ALWAYS: Consult here and here to find out about the most current restrictions

Worried about summer embargoes getting in the way of your pet's move? Please contact us and we'll help you figure out the best and safest way to get your pet to your new home.

Researching Dog Travel to India

Monday, April 7, 2014 by Pet Travel Questions

Name: Dr. A.
Number of Pets: One
Pet Type: Dog
Pet Breed: Pomeranian
From: Hartford, Connecticut, USA
To: New Delhi, India


Dear PetRelocation,

My daughter, who is working in Hartford, CT, wants to send her pet dog permanently to India. Is this possible? How would it work?


Dr. A.


Hi Dr. A,

Thanks for your question. Moving pets to India requires quite a bit of careful paperwork and preparation, as the country made changes to their policy last year and now operate with strict rules meant to target animal breeders. Please take a look at this overview of India pet import requirements for an idea of what to expect.

We also recommend double checking with the Ministry of Agriculture to find out about the most current policies, as they could change at any time. As always, we recommend choosing a pet friendly airline and discussing specific procedures and policies with them, as well.

Many people decide to hire pet travel experts to assist with relocations like this, especially if you'd like the dog to fly unaccompanied. If you'd like to find out more about the door-to-door services we offer, please fill out our free quote form or give our office a call. You're also welcome to visit IPATA.org to locate local agents who may assist you.

Good luck with everything, and we hope to hear from you soon.



Pet News Links: Dog Friendly Hotels and Spring Health Advice

Friday, March 28, 2014 by Caitlin Moore

A cute cat cartoon (made by one of our clients)!

Very strange animal laws.

The best San Francisco hotels for dogs.

Spring safety tips for pets.

Travel snacks for dogs.

Photos of Karma and Reiki, cats we've helped with two international moves.

Things you learn when you get a puppy.


Have a good weekend, pet lovers!

Can Bengal Cats Move to Hong Kong?

Thursday, January 9, 2014 by Pet Travel Questions

Name: Neil
Number of Pets: 1
Pet Type: Cat
Pet Breed: Bengal
From: UK
To: Hong Kong

Dear PetRelocation,

What are the costs for moving my cat from the UK to Hong Kong? Is there anything in particular I need, information-wise?

Does the breed affect anything? What is the effect on the pets, travel-wise? Would there be a quarantine process, and if so how long?

Any other information would be greatly appreciated.




Hi Neil,

Thanks, these are great questions. Moving pets to Hong Kong does require careful preparation -- here is an overview of the requirements. Among other things, you'll need to present a vaccination certificate and an animal health certificate.

According to this document, which applies to Group 1 countries like the UK, Bengal cats can only be imported if you have documentation they are fifth generation or later.

There is normally a quarantine for pets entering Hong Kong, but since you're coming from the UK you could be exempted from it if you follow the procedures outlined by the Agriculture, Fisheries and Conservation Department of Hong Kong.

We've helped thousands of pets move safely to destinations all over the world, and in our experience it helps to start planning early, choose a pet friendly airline, and enlist the help of experts when needed. We find that pets -- even cats -- handle the process just fine if the proper effort is made. For more details, here is a list of frequently asked pet travel questions and common misconceptions about pet travel.

If you have any questions about navigating this relocation and think you might like some help, please fill out our free quote form. The costs will depend on a few factors, but international moves usually start at about $2500 USD.

We've helped many pets move to Hong Kong and would be happy to assist you, so just let us know!


2013 in Review: 7 Highlights from a Busy Year in Pet Travel

Tuesday, December 24, 2013 by Pet Travel Questions

The world of pets and pet travel is never a dull place. As people continue to make cats, dogs, and other animal friends a more important part of life, industries like airlines, hotels, and relocation providers are realizing that they must evolve if they want to stay relevant.

In 2013 we kept an eye on various trends as we did our best to provide top notch services to our traveling clients. We learned a lot, and will use our pet moving experiences to continue to offer pet owners the attention and care they seek when it's time to plan a move.

Here are just a few notable moments and stories from 2013 that we're sure will play a role in the future of pet travel.

1. Australia announced it will be shortening the length of its pet quarantine beginning in Feb. 2014. Long known for its serious pet import requirements and rabies-free status, Australia is taking steps to make things a little less stressful for pet owners moving there. You'll still need to follow a series of careful requirements, but a shorter post-arrival quarantine (it'll be 10 days rather than 30) should make the overall experience a bit easier to handle.

2. San Diego Airport's fancy new pet relief station. It's a trend popping up all over the place: Airports are becoming more aware of and more welcoming to pets. Don't be surprised if new and improved pet relief stations are simply commonplace within a few years.

3. Qantas reversed its travel ban affecting American Staffordshire Terriers. Breed restrictions have long been a thorn in the side of many pet owners, but many countries, government entities and businesses are beginning to show signs that they're open to reversing breed discrimination.

4. EU pet travel rules were relaxed. In 2012 the UK brought its pet import rules in line with the EU, and this year the EU made small changes to its overall policies regarding the number of pets a person can import. Standards must be researched and followed for smooth pet travel to happen, but in general it's becoming less challenging and more common for pets to travel.

5. A disaster preparedness guide for pets. Climate change means that the incidence of natural disasters is likely to increase, so it's a good idea to have a travel plan in place for your pet if you live somewhere that may be affected by extreme weather. It's a downer to think about, but it's important to have a pet evacuation plan.

6. Don't be like Justin Bieber. We saw that, when it comes to pet travel, rules are rules and everyone must comply. In the 21st century even the rich and famous (who are trying to bring a monkey into Germany without the right paperwork) aren't exempt from following the pet import requirements of various countries. Do your research before you go to avoid problems -- even if you're a pop star.

7. The dos and don'ts of bringing dogs to work. More and more businesses are realizing the benefits of allowing employees to bring their pets to work. We agree that it's pretty great, and have found that it's helpful to have a few easy rules in place to keep people productive and pets happy.

Have anything to add? Have questions? Leave your comments here or contact us.


Cat Travel to Japan

Wednesday, December 18, 2013 by Pet Travel Questions

Name: Ashley
Number of Pets: 1
Pet Type: Cat
From: England
To: Japan


Hi There,

I'm curious as to what the requirements are for allowing my cat to move to Japan with me, more specifically, Sapporo (though my options are open right now). In the near future I'll be moving to Japan permanently to teach English and I'd like to take my cat with me as he's quite attached to me. He follows me around everywhere and meows at my bedroom door relentlessly whilst I am at college (according to my parents) so I feel like I can't just leave him behind.

I've heard a lot about a possible six months in quarantine but no concrete answers so far so I've decided to ask. I honestly couldn't bare the guilt of leaving him in quarantine for six months, and not to mention the stress from the travel could do some damage as well. If that's the case I think it may be a better idea to not take him with me, but of course that is also something I hate to imagine doing.

In addition to this, I know that a lot of places do not accept animals so my search for a place to live would be that much harder but if I can take him with me then I'm willing to give myself that restriction.

So yeah, any information would be appreciated.




Hi Ashley,

Thanks for your question -- we understand that pets are part of the family and it sounds like your kitty loves you very much! Here is some information about how you can bring her to Japan with you.

First, take a look at these pet import requirements via the Animal Quarantine Service of Japan. If planned correctly, you should be able to avoid a long quarantine. The process is very particular, as you can see, but we've helped many pets move to Japan and they've been able to go home to their families pretty quickly.

For general information about moving pets internationally, please take a look at these frequently asked pet travel questions. Your cat may not love the traveling experience but there are ways of preparing him as best you can (including by following these cat crate training tips).

The bottom line is to begin planning early, talk to your vet for help and advice, and continue to reach out to pet travel experts when necessary. If you're interested in finding out about our door-to-door services, you can fill out our free quote form.

Thanks again, and good luck with everything!




Cat Travel from Germany to the United States

Tuesday, December 10, 2013 by Pet Travel Questions

Name: Brigitte
Number of Pets: 1
Pet Type: Cat
Pet Breed: Domestic Cat
From: Duesseldorf, Germany
To: Saywer County, Wisconsin

Dear PetRelocation,

I would like to travel with my cat from Germany to Wisconsin. I would like to enter the United States via Minneapolis, Minnesota.

My cat is chipped, has her regular vaccinations, and one vaccination against rabies. It was given to her at 10/10 2013. My cat lives in my apartment only, and because of this fact she does not get in contact with other animals.

Would you please tell me if there are any more requirements to be met in order to take my pet with me on the journey? Do I need special forms to be filled out by the vet?

If so, please inform me which ones I need and where I can get them.



Hi Brigitte,

It sounds like you're off to a great start. The pet import requirements for the United States are pretty straightforward -- essentially you need to have a health certificate (issued by your vet within 10 days of departure) and proof that your cat is up to date with the rabies vaccine.

Be sure to choose a pet friendly airline and check with them in advance to make a reservation and find out about their policies, and if your cat isn't used to traveling, you can help her in the weeks before your move with these cat crate training tips.

Please contact us if you have any more questions about your move, and good luck with everything!

Dog and Cat Travel to New Zealand

Monday, December 9, 2013 by Pet Travel Questions

Name: Erika
Number of Pets: 6
Pet Type: Five dogs and one cat
Pet Breed: Chihuahuas & American Bobtail
From: Midland, Texas, United States
To: Auckland, New Zealand

Dear PetRelocation,

I'm really confused about moving all of my animals to New Zealand. Is there a certain number of animals that I can move? Do I have to wait a certain number of days after all shots before importing them? Really desperate for help!!




Hi Erika,

Here's a good resource for you to check out: it's the official government guide to bringing cats and dogs into New Zealand. Since there are several steps (vaccinations, documents to secure, etc.), it's important to set up a timeline and follow it closely.

You will also need to secure the correct travel crates for your pets and check with the airline about any restrictions they may have. It's likely that, since you have so many pets, they will end up traveling on a couple of different flights. Keep in mind: for most of the pet relocations we arrange, pet owners and pets fly separately (and that's just fine).

If you'd like to find out about the services we offer, please fill out our free quote form. Hopefully these links help to get you started... Be sure to let us know if you have more questions, and good luck with everything!


Pets, Actually: Casting Call for Pets Arriving at Heathrow

Friday, December 6, 2013 by Caitlin Moore

We were recently contacted by a British documentary team looking to feature a post-flight pet reunion in their upcoming "Arrivals and Departures" project. We thought it sounded like fun, so we're helping them spread the word!

Here's the casting call:

A new British ITV documentary is following interesting stories of people flying in and out of London Heathrow Airport. We have covered lots of strong departure stories of people emigrating, travelling for work, and those embarking on poignant foreign travel. 

We are now looking for ARRIVAL stories – if you are flying an animal into Heathrow Airport between now and March 2014 please get in touch!


0044 20 3301 8524

If you've always wanted to reenact the opening scene from Love Actually with your pet, now's your time to shine.

Good luck and have fun!



Pet News Round-Up: Understanding our Pets

Friday, December 6, 2013 by Caitlin Moore

How to speak dog.

SFO therapy dogs helped travelers de-stress this week.

The real life 'Fox and the Hound.' #OMG #CUTE

Does spending time in quarantine affect a pet forever?

What animal shelters need in the winter.

A New York Times reporter discusses the pet travel process.

How have dogs changed after 100 years of "purebreeding"?

Need help with a pet move this holiday season? Be sure to contact us soon to avoid delays.


Have a great weekend!

"Can I Bring my Bunny to Australia?"

Friday, December 6, 2013 by Pet Travel Questions

Name: Sandra
Number of Pets: 1
Pet Type: Dwarf Bunny
From: America
To: Australia


Dear PetRelocation,

What are the requirements that must be met to take my bunny with us to spend six months or more in Australia?




Hi Sandra,

According to the official Australia Department of Agriculture website, rabbits can only be imported from New Zealand. Australia is a strict country when it comes to importing animals, and unfortunately it looks like you won't be able to bring your dwarf bunny with you. Here is more information about bringing pets to Australia.

It sounds like you're not planning a permanent move, though, so hopefully you can find a great pet sitter to care for your rabbit while you're gone. Sorry to be the bearer of unfortunate news, Sandra!

Please let us know if you have any other pet travel questions, and good luck to you.


Australia Pet Travel: Byford Quarantine Facility in Perth has Closed

Wednesday, November 13, 2013 by Caitlin Moore

More changes are afoot regarding pet travel to Australia. Pet travelers relocating here have previously had three quarantine locations to choose from: Melbourne, Sydney and Perth. Due to the ongoing threat of bushfires affecting the area surrounding Byford quarantine in Perth, however, Australian authorities have decided to permanently close this facility.

No need to worry, though -- this just means that pets entering Australia will now need to go to either Eastern Creek quarantine facility in Sydney or Spotswood quarantine facility in Melbourne. More information about these options can be found on the Australia Department of Agriculture, Fisheries and Forestry (DAFF) official website.

Regarding the decision, DAFF states that "staff and animal safety are the critical factors that have guided the decision to permanently close the facility." Though it will be inconvenient for some, the closure of the Perth facility is in the best interest of people and pets.

This news comes on the heels of another big Australia announcement; beginning Feb. 3, 2014, pets who follow updated import guidelines will now be able to serve a shorter quarantine period -- 10 days instead of 30.

No matter what your route or timeline is, moving pets to Australia will still require quite a bit of careful planning. If you have questions about how to safely move your pet to Australia, please contact PetRelocation, and as always, please keep in touch for more pet travel news updates!




Breaking: Australia's New Pet Import Policy will Take Effect in February 2014

Tuesday, November 12, 2013 by Caitlin Moore

It's news many pet travelers will be happy to hear: The Australia Department of Agriculture has announced changes to its pet import policies that will reduce the time dogs and cats must spend in quarantine upon arrival. Beginning Feb. 3, 2014, if pets meet the stated pre-entry requirements, the quarantine will be 10 days rather than 30.

Read more about the changes on the official website and please contact us if you have any questions about moving a pet to Australia. If you're currently planning a move there and have an import permit already, here are your options:

1. Confirm that you will import your pet under the old conditions using your existing import permit(s), noting that:

-Your existing permit(s) will remain valid for use until the expiration date (indicated on the permit).
-You must prepare your pet(s) in accordance with the import conditions on your existing permit(s).
-Your pet(s) will spend a minimum of 30 days in post-entry quarantine.

2. Request that your existing permit(s) be altered to include the new conditions, noting that:

-A permit variation will cost a minimum of $390 for the first animal and $230 for subsequent pets.
-Additional pre-export preparation of your pet(s) will be required.
-Your application for a permit variation cannot be submitted until 2 December 2013.
-Your permit will not be valid for use until 3 February 2014.


Less quarantine time = more beach time


Pet News Round-Up: Relocating Elephants & Seeing the World from a Cat's Eye View

Friday, October 25, 2013 by Caitlin Moore

How to make Halloween less scary for pets.

The FDA investigates the dog illnesses being linked to jerky.

How safe are pet harnesses?

Bob Barker, adorable animal rights activist.

This is how cats see the world.

Pet owners traveling to the island of Jersey with pets seem to not be following import rules very well.

Cats are being used as mules to smuggle things into prisons.

Whoa, dogs don't belong in the overhead bin.


Happy Friday!


Pug Travel Questions

Tuesday, October 29, 2013 by Pet Travel Questions

Name: Vagner
Number of Pets: 1
Pet Type: Dog
Pet Breed: Pug
From: Rio de Janeiro, Brazil
To: Stockholm, Sweden

Dear PetRelocation,

Hi! I got so happy to know that there is a company like this to help pet owners... I would like to know if it would be possible to safely transport my 4-year-old pug to Sweden.

All the documentation is fine, but I am so scared about the 11 hour flight from Brazil to Europe. (Especially when I think that there will be one connecting flight in Europe.) Please, I need to know the truth about the future of my dearest dog.

Thank you very much in advance,



Hi Vagner,

Thanks for your question. Your concerns are understandable, but most pet owners find that their fears begin to disappear the more you learn about the pet travel process. Even traveling with snub-nosed breeds can be managed safely with the right preparations.

Before you do anything else, we advise sitting down for an honest talk with your vet about your dog's health. He or she may advise that you help your pet lose a little weight and work to help your dog grow accustomed to the travel crate. This cuts down on the chances that your pug will feel overly stressed during the flight and experience the breathing difficulties these breeds are known for.

Another important thing to do is choose a pet friendly airline. Some carriers have better pet policies than others (we often use KLM, United and Lufthansa, who all have experience shipping pets safely). This also gives you options like taking advantage of Lufthansa's animal lounge in Frankfurt, a facility that allows pets to have a break in the middle of their journey.

Finally, for pugs we recommend choosing a travel crate that's plenty large enough (maybe even one size bigger than you really need) to ensure that there is plenty of breathing room. For pet travel in general, it's important to start out well-hydrated, too.

Hopefully this helps to answer a few of your questions about going to Sweden with your dog, but if you're still wondering about anything and would like assistance, please fill out our free quote form. Thanks for contacting us, and good luck with everything!


Petmate Advisory Forum Recap

Friday, October 18, 2013 by Rachel Farris

Pop quiz: What has four sides, flies, and is more well-traveled than many of the most experienced jet-setters out there?

I'm guessing that unless you travel with pets every day, your first thought wasn't a pet travel crate! Thousands of pets are driven and flown every day around the world in a variety of travel crates. The air travel crate PetRelocation trusts for its furry fliers is the Petmate SkyKennel, one of the safest, durable, and spacious pet travel crates on the market.

What's even better is that Petmate, which makes a variety of pet products, manufactures its crates, including the SkyKennel, right up the road from the PetRelocation offices in Arlington, Texas. Last week I had the opportunity to visit Petmate as a panelist at the first annual Petmate Advisory Forum to talk about how Petmate could begin to make their products safer, healthier, and more innovative for pets and their families for home, travel, and play.

The forum consisted of representatives from several other innovative organizations, including Jim Hanophy from Operation Kindness, one of the oldest and largest nonprofit no-kill animal welfare organizations in the country, David Haworth, DVM from the Morris Animal Foundation, the largest nonprofit foundation dedicated to funding research studies to protect, treat and cure animals, and Bob Vetere from the American Pet Products Association, the largest trade association for pet products in the world. Also attending the forum was a canine behavior specialist, a pet industry analyst, a veterinarian, a pet services boutique owner, and a pet travel writer.

We met at Petmate's headquarters, which is based in Arlington just outside of Dallas and houses around 100 employees. Their headquarters are just down the road from Petmate's massive manufacturing plant, which employs several hundred people and where the bulk of Petmate's carriers and plastic-based products are manufactured. Petmate also has a resin compounder plant which creates most of the resin used in their pet products. So not only is Petmate a US-based company employing hundreds of people, but over half of the products sold by Petmate each year are manufactured right here in Texas! Most importantly, Petmate is an organization ofPetmate pet travel advisory forum pet lovers - evident in their employees' creative use of pet products in their workspaces (have you ever seen any other office with an umbrella holder filled with ChuckIts?) and an office hamster known as MC Hamster (who even has his own twitter account). Even Petmate's conference rooms are named after popular pet breeds.

Panelists also had the opportunity to go on a tour of the manufacturing plant, which was a fascinating experience. Just like one might not fully appreciate a work of art unless they watched the investment of time and material by the artist, it was fascinating and quite an honor to see the pride and love the Petmate employees have in creating their products. PetRelocation is proud to partner with Petmate and after seeing how well their products are made, I found myself even prouder.

Petmate Advisory ForumThe primary focus of the forum was answering the key question of "How do pet industry leaders meet the health, safety, and comfort needs of pets and their parents who love them?" I can't tell you exactly what was discussed - after all, I wouldn't want to ruin the surprise you may have when you come across their latest innovative product at the pet store! - but I can tell you that with a variety of perspectives around the table (including one curious Boxer puppy), the forum made for an amazing and important discussion. Petmate is clearly invested in improving and innovating upon their products, and as a pet lover first and pet industry employee second, I can't wait to see what Petmate comes up with next.


Pet Travel between New Zealand and Australia

Thursday, October 17, 2013 by Pet Travel Questions

Name: Kirsty
Number of Pets: Two
Pet Type: Cat & Dog
Pet Breed: Labrador
From: Brisbane, Australia
To: New Zealand


I noticed the latest update says that cats and dogs imported to New Zealand generally require 10 days of quarantine. Can you please advise what the time frame in quarantine would be for our animals to travel from Brisbane, Australia to New Zealand?

Appreciate your help and I look forward to your reply.



Hi Kirsty,

Luckily for you, pets moving from Australia to New Zealand do not need to fulfill a quarantine. They also don't need to secure an import permit (but they will still be inspected upon arrival and must show a vet health certificate signed by your vet). Since Australia and New Zealand are both pretty strict when it comes it importing pets, traveling between them seems to be a relatively straightforward process.

Please take a look at the official New Zealand pet import requirements, and if you have any more questions, just let us know. Thanks for reaching out, and have a great trip!

"How do I move my pets to Zambia?"

Wednesday, October 9, 2013 by Pet Travel Questions

Name: Roland
Number of Pets: 5
Pet Type: three dogs and two cats
Pet Breed: Boerboel, Jack Russel, Pit bull
From: George, South Africa
To: Ndola, Zambia

How do I go about transporting my animals to our new home in Zambia?




Hi Roland,

Moving your pets to Zambia will mean taking a look at the import requirements and also attending to basic logistics (you'll probably be flying?). Here are the pet import requirements for Zambia -- it looks like you'll need vet health certificates, import permits, and proof of updated rabies vaccines for your pets.

You'll also want to secure the correct travel crates for your pets, and check with the airline you'll be using to find out what their policies are regarding pets. As you can see, this will all take a little time and attention to detail so it's a good idea to start planning well in advance of your move.

If you have further questions and would like to find out more about our services, please fill out our free quote form. Thanks for checking in with us, and good luck with everything!


Pet Move of the Month: Liza and Val's Big Journey

Tuesday, October 8, 2013 by PetRelocation.com Customer

As many of us know by now, planning a pet move can require lots of delicate and time-consuming planning. Just ask Melissa, a client we've been working with for months to arrange her dog and cat's move from Sri Lanka to Reno, Nevada.

You may remember this dedicated pet owner from an interview we posted about using technology when planning a pet move. Being so far away, Skype and email came in very handy as we worked with her to settle the logistics for Val and Liza's relocation.

Melissa was kind enough to check in with us once again now that her pet move is finally complete. Read on for more great insights into the process from a customer we'll miss working with... Thanks again, Melissa!

Had you ever moved a pet internationally before this?

I had not, but I have a friend who had a very bad experience when she attempted to move her cat without assistance. Ultimately, she had to leave him behind to an uncertain situation. I didn't want to imagine experiencing such a situation.

What were some of your concerns going into the move?

I was particularly concerned that moving my animals from Asia to the USA included the potential for more problems than moving in the reverse. Asia is not particularly pet friendly nor pet sensitive. My concern was not so much that they would be mishandled in any way, but more that their needs would be neglected.

Also, rules and regulations can change without notice or be subject to the authority of the moment.  I was very concerned that the animals could be delayed or denied entry at some point en route.



Did anything surprise you about the international pet moving process?

I can't say I was particularly surprised by anything. I would have thought the process to be more standardized across airlines or facilities. Having had some exposure to the convoluted logistics with which Bethany (my Super Agent) had to contend made me all the more certain that choosing PetRelocation was a very wise choice.

How did Liza and Val handle the travel process, and how are they adjusting to the new location?

We moved Liza, a 75 lb. mixed breed dog, and Val, a 7 lb. mixed breed cat through a convoluted, three country, two day (nearly 24 hours of flying) journey, and neither arrived the worse for wear. They were a little thinner, a little hungry and thirsty, but alert and healthy when they arrived.  

We haven't moved into our permanent residence in Reno so they're still bouncing around a bit. The cat isn't all that pleased with his restrictions and confinements but Liza is taking everything in stride. We've always told her she was an American dog and she certainly seems to have adopted the sense of entitlement rather easily. Her nose went into sensory overload the first time she went into a pet store and she quite enjoys herself with all the humans at the outdoor cafés. I'm sure Val will be happy once he can claim his own space and saunter at will.



What is life like so far in Reno as compared to Sri Lanka? Do you think it’s a pet-friendly place to be?  

I don't think there is a pet friendlier place anywhere in the USA. Sri Lanka has far more instances where animals are domesticated but neglected in some way (or feral).

What advice do you have for people who might be planning a move?

Ask yourself what you are willing to experience or what you're prepared to do if your animal is denied passage at the airport. Are you prepared to leave it behind? Reschedule all your own travel plans? Put it down? Those are fairly all of your options. How do you problem solve and find a solution at such a critical point? If you are not prepared to deal with the worst case scenario, you need to seek expert assistance.  

My "move" dates were uncertain so I ended up working with the agents at PetRelocation for 16 months before we traveled. We had worked out every detail of the move, and even with that much advance preparation there were last minute changes by the airlines that necessitated Bethany to rework details. With all the details to which I was tending for my own relocation, having to deal with glitches in the animal travel would have been too much.

I needed Bethany to be the expert and make the executive decisions and she was there for me and the animals, tending to every detail. She was able to work her magic without date or route changes. No matter how much of a micro-manager you might be, there are times when you need to enlist an expert and let them do their job; a pet move is a prime example.  

"How do we move our dog to Italy?"

Thursday, October 3, 2013 by Pet Travel Center Questions

Name: Cecile
From: Cape Town, South Africa
To: Rome, Italy
Pet: Shumba (Rhodesian Ridgeback)

Dear PetRelocation,
We're relocating to Italy with our furry-baby, what must we do to do that? Requirements, procedures? Thank you!

Hi Cecile,
Thank you for contacting us with your pet travel question, we'd be happy to offer some advice. First, take a look at the pet import requirements for Italy for an idea of the process.
Moving your furbaby to Italy means you'll need a microchip, updated vaccinations and a health certificate. The documents will also need to be endorsed by local authorities (the South Africa equivalent of the USDA). You'll want to secure the right pet travel crate and book a flight with a pet friendly airline, as well. We often use KLM and Lufthansa, for example, due to their pet friendly procedures and experience with moving animals.
Talk to your vet about setting up a plan to get your dog ready, or if you'd like our relocation assistance, please fill out our free quote form.
This should help get you started, but remember that pet travel can be complicated so it's normal to feel overwhelmed. Luckily there are plenty of resources our there to help... Thanks again for getting in touch with us, and good luck with your upcoming travels!