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Help Me Move My Pet

Nervous Owners, Nervous Pets: Addressing Common Pet Travel Concerns

Thursday, December 11, 2014 by Pet Travel Questions

Name: Nicole
Number of Pets: 2
Pet Type: Dog/Cat
Pet Breed: Shepherd/Boxer mix and Tortoiseshell Cat
From: Portland, OR
To: Buenos Aires, Argentina

 

Dear PetRelocation,

I am considering moving to Argentina or Brazil next year. I will not move without my pets. However, I have heard horror stories of the percentage of dogs that die on airplanes. Can you tell me a bit about your safety measures? Will someone travel with my dog in the cargo area? How are the dogs walked/allowed to go to the bathroom on long flights?

My shepherd/boxer mix has a long snout, so the short snout breathing issue is not a problem. However, if he feels threatened, he will be aggressive. He gets reactive with big dogs (mostly other shepherds) and will chase cats (cannot be with my cat).

My cat gets very carsick, so I imagine a flight wouldn't be great either. She will bite if she is touched in the wrong spot. Can you please advise me on how this move might work and what conditions my pets would be in during their travel?

Thanks!

Nicole

 

Hi Nicole,

These are all great questions! Sad stories about airline mishaps often surface in the news, but when you look at the numbers, you'll see that air travel for pets is actually very safe. Please read more about airline pet travel myths on our blog and in this Yahoo Travel article in which we offered some advice, and you may also want to take a look at this recent infographic put together by Barkpost. 

Essentially, it's very important to choose a pet-friendly airline and to prepare your pets through crate-training, a vet health consultation and a generally healthy lifestyle. You can read more basic pet travel tips here. Pets are not accompanied in the cargo area, but this part of the plane is pressure and temperature controlled and often provides a better and more calm environment than the cabin would. Pet-friendly airlines take care to load pets last before departure and remove them first upon arrival, and they will be transported in temperature-controlled vehicles.

As for pets with possible nervousness issues or behavior quirks, please know that safe travel is perfectly possible for them, as well. When working with a pet-friendly airline, trained professionals will be handling pets during comfort stops and pets will not be interacting with other animals during this time. If your pets flew with United and were routed through Houston, for example, they would be given water and a bathroom break at a safe facility under the care of individuals prepared to handle animals of all temperament.

We often advise our clients to label the travel crates if they'd like airline or airport staff to be aware of any issues; "I'm sometimes aggressive with other dogs" or "I have anxiety around strangers" are common examples. Either way, these issues shouldn't prevent your pets from flying.

Hopefully this information helps to get you started, Nicole. If you're interested in hiring some assistance, one of our PetRelocation Specialists would be happy to discuss your options and concerns with you further. Please fill out our online consultation form at your convenience or feel free to give our office a call at 1-877-PET-MOVE. 

Good luck with everything, and we hope to hear from you!

Update: Pet Travel to Australia from "Non-Approved" Countries

Wednesday, December 10, 2014 by Pet Travel Questions

If you're planning to travel with a pet to Australia from a "non-approved" country (here's the list of country categories), be aware that the rules have recently been updated. These changes relate to the rabies titer test and where it can be administered, so will affect the pre-export travel plans of pet owners tackling this process. 

Here's what has changed, based on information from the Australian Government Department of Agriculture:

  • In Summary, a pet can now begin the rabies vaccine and titer test in the non-approved country (administered by a registered vet and blood tested in a lab recognized by DAFF with passing results). 
  • The pet will then need to travel to an approved country, where a second blood sample must be collected from the animal. The rabies antibody titre must be tested at a laboratory recognised by the competent authority of that country at least 10 days prior to export to Australia. The second RNAT test must also record a rabies antibody titre of at least 0.5 IU/m. 
  • Immediately after the blood sample is taken for the second RNAT test, an approved inactivated rabies vaccine must be given to the animal in the approved country.

 

Previously, pets from non-approved countries first had to go to an approved country to begin export testing (rabies vaccination and titer test) and could travel back to the unapproved country after passing the titer test. Then they had to travel back to the approved country for the remaining preparations. Alternatively, the pet had to travel to an approved country and stay there until export, completing all necessary procedures.

Please contact PetRelocation if you have questions about these Australia pet import changes or if you need help planning a pet move. Want to know more about the process from a pet owner's perspective? Here's a move story from one of our recent Australia clients.

Air Travel with a Puppy

Wednesday, December 10, 2014 by Pet Travel Questions

Name: Alicia
Number of Pets: 1
Pet Type: Puppy
Pet Breed: Weimaraner-hound mix
From: Oregon, USA
To: Texas, USA

 

Hi!

I have a weird question and I'm wondering if you would be able to answer it for me. I'm hoping to get a puppy in the next few months (I live in Austin), and my sister's dog happens to be pregnant (in Oregon) and she wants to give me one of her puppies.

In your professional opinion, is there any way to transport an 8-week-old puppy from Oregon to Texas? And is there a way to do it that won't cost a crazy amount of money? I'm trying to decide if it would be worth it to try and transport the puppy out here, or if it's not worth the hassle and try to find a puppy locally instead. Thanks for your help!

Thanks,

Alicia

 

Hi Alicia,

Not a weird question at all! Congratulations on deciding to bring a puppy into your life.

In terms of the general travel logistics, securing an airline-approved crate, booking a pet flight with the airline, and securing the vet health certificate most airlines require will likely amount to a few hundred dollars. Here are some guidelines for domestic pet travel if you'd like to take a look. 

Because this is such a young pet, we'd definitely advise consulting with a vet about health and safety issues as well as with the airline about their requirements -- typically proof of a rabies vaccination is required, but an exception might be made for young animals depending on the carrier.

As a company policy, PetRelocation does not transport dogs under the age of 16 weeks. This allows time for pets to grow strong enough to handle the travel experience safely and also makes them old enough to receive their vaccinations. Not everyone adheres to this guideline and of course the decision is yours to make, but we would probably recommend waiting until the puppy was older before traveling such a long distance (at which point we'd be happy to help you arrange the trip!)

Feel free to contact us if you'd like to speak to a Specialist. Thanks for reaching out, and good luck with everything!

 

Not Your Average Pet Travel Question: International Hamster Travel

Monday, December 8, 2014 by Pet Travel Questions

Name: Janice
Number of Pets: 1
Pet Type: Hamster
Pet Breed: Syrian
From: Israel
To: UK

Hi PetRelocation,

Do I need any special paperwork to transport a little hamster from Israel to the UK? I am traveling on Wednesday and today is Monday. At the very last minute I would like to give my sister's hamster a new home, as she is struggling to take care of him properly and I would love to take him back to the UK with me.

I know that from the EU no special quarantine is required but what about Israel? Also would there be a large cost? Would the hamster be able to travel in the cabin with me in a small carry box? I am flying with EasyJet. Would it be very pricey? Would it be very stressful for him?

Many thanks,

Janice
 

Hi Janice,

Thanks for contacting us! You'll want to check with UK's official government website to find out about pet import rules. Per this site, it appears that hamsters coming from Israel must must undergo a four month quarantine under the Rabies (Dogs, Cats and other Mammals) Order 1974 and also need an import license. Read more about the process here

If moving forward, you would also want to check with the airline directly to find out about their rules regarding the transport of small animals (every airline is different), and you should check with the Israel Department of Agriculture to find out about export permits, procedures, etc.

As you can see, it sounds like moving a hamster to the UK wouldn't be an easy task (especially in such a short time frame). You're welcome to contact us for more info or use IPATA.org to seek out an alternate opinion, however. 

Thanks again for the question, and good luck with everything!

Pet News Links: Pet Travel Myths and Controversies

Friday, December 5, 2014 by Caitlin Moore

The numbers don't lie: Airlines are pretty good at transporting pets

The best dog books of 2014.

This is how cats show affection to people.

#MindTheChat: Catch up with the fun pet travel Twitter chat we had this week with BBC America!

The controversies surrounding emotional support animals.

Finding Rover is an app that uses facial recognition to help bring lost dogs home.

 

Bela

Have a relaxing weekend!

 

 

Questions about Australia Dog Quarantine

Thursday, December 4, 2014 by Pet Travel Questions

Name: Julie
Number of Pets: 1
Pet Type: Dog
Pet Breed: Shar Pei
From: Colorado, United States
To: Australia

 

Hi PetRelocation,

I'm curious about the entire relocation process. Will my dog have to be in quarantine? For how long? Is he amongst general population? Do they cater to special needs dogs? He is so submissive and susceptible to being bullied and bit bitten by other dogs regardless of size, breed, etc.

Thanks,

Julie

 

Hi Julie,

Great questions! We'd be happy to tell you more about this move process. First, take a look at the Australia pet import requirements if you've yet to do so. You can also find all official information about Australia quarantine procedures and fees here.

Your dog will stay at either Spotswood Quarantine Facility in Melbourne or Eastern Creek Quarantine Facility in Sydney. Standard quarantine lasts 10 days and visitation by the owner is not permitted. The quarantine used to be 30 days, and when it was shortened earlier this year the visitation policy was changed, as well.

Pets have their own pens while in quarantine (so won't be interacting with other animals) and will be fed and given exercise while overseen by trained staff. 

We have helped many pets move safely to Australia, and though most people don't love the idea of their dog or cat spending time in a quarantine facility, most find the process to be much easier than they originally thought. If you'd like some specific examples (what pet traveler wouldn't?), here are the stories of three cats who recently moved from California to Sydney and three dogs who traveled from Texas to Australia.

Hopefully you'll find that this necessary part of pet travel to Australia isn't really so scary, but if you still have questions or think you'd like to hire some assistance, please fill out our consultation form.

Good luck with everything, and thanks for reaching out to us!

 

weezie

Weezie is moving to Australia next year! (She'll have to save the bee costume for when she gets out of quarantine.)

 

 

Can Pet Birds Travel to Australia? Probably Not.

Wednesday, November 26, 2014 by Pet Travel Questions

Name: Curt
Number of Pets: 1
Pet Type: Bird
Pet Breed: Cockatiel
From: Singapore
To: Australia

 

Hello PetRelocation,

We're moving to Singapore from Australia in Jan. 2015 and want to take our cockatiel with us. However, I'm having difficulty understanding if we'll be able to bring her back after a period of say three years.

Can you please advise? The information on various Australia government websites is contradictory.

Regards,

Curt
 

Hi Curt,

Thank you for your question. As the requirements currently stand, only certain types of birds from New Zealand may enter Australia. Take a look at the Australia Government Department of Agriculture website for more information.

Pet travel rules do change from time to time (Australia has both shortened the animal quarantine and increased quarantine fees in the past few months), but it seems unlikely that the requirements for birds will change that drastically in the space of three years. Australia is strict about pet imports due to its status as a rabies-free island nation, and in general birds often face more stringent import rules.

Please take a look at our blog for more information about bird travel, and for your reference, here is some guidance about moving birds to Singapore. Finally, please let us know if we can be of further assistance now or in the future.

Sorry we didn't have better news for you... Good luck!

Questions about Ferret Travel to the United States

Monday, November 24, 2014 by Pet Travel Questions

Name: Stephanie
Number of Pets: 1
Pet Type: Ferret
From: Sasebo, Japan
To: Norfolk, VA

 

Hi PetRelocation,

Hello, I am interested in becoming a ferret owner and I want to make sure that I will be able to transport him once I move from Japan back to the States. We are currently scheduled to move to Norfolk, VA, but not for another year. I was just trying to get an idea of how this would work and if it's possible? Any advice would be much appreciated :)

Thanks so much,

Steph

 

Hi Steph,

First of all, it's very smart to research pet travel well in advance in order to avoid complications, so cheers to you for being proactive!

The United States is one of the more lenient countries when it comes to importing pets, and according to the USDA, there are no official animal health requirements for ferrets coming into the US. That being said, you'll want to check with the airline you're planning to use to find out what they require.

Typically, airlines need to see a vet health certificate stating your pet is healthy and fit to fly, and they will have specific requirements for the travel crate, as well. In addition to double-checking with the airline(s), it might also be helpful to discuss ferret travel with a vet so that you can ask any questions you have relating to health and travel.

Hopefully this helps to get you started! Please contact us if you're interested in finding out more about our services, and good luck with everything. 
 

Moving Pets to South Africa

Thursday, November 20, 2014 by Pet Travel Questions

Name: Chip
Number of Pets: 1
Pet Type: Dog
Pet Breed: Labrador/Pit Bull mix
From: Chicago, USA
To: Cape Town, South Africa

Hi PetRelocation,

What is the easiest way to transport my dog to Cape Town? We are moving in early January for at least a year to Cape Town and would hate to leave our dog here. Also, I am disabled and our dog is a service dog, but only 7 months old (will be 9 months at travel date).

Thanks!
Chip
 

Hi Chip,

Thank you for submitting a question to us. We've helped several pets move to South Africa and typically use KLM for their flights, as they area a pet-friendly airline. For an idea of the preparations that will be necessary, take a look at the pet import requirements for South Africa, which you'll need to follow carefully.

Next, here are a few pet travel tips to get you started. Generally speaking, we advise that you start the pet travel process early, talk to your vet about any health concerns you may have, and work on crate-training your dog. If your dog is a certified service animal and you'd like her/him to fly in the cabin with you, contact the airline you'll be flying with to discuss the procedures (here are KLM's animal travel guidelines, for example). We recently discussed typical scenarios for service dog travel on our blog if you'd like to take a look.

If this sounds overwhelming and you think you'd like some help with your move, please fill out our online consultation form. We'd be happy to further assist you, just let us know.

Either way, good luck and have a safe trip!

Air Travel with a Medical Alert Dog

Monday, November 17, 2014 by Pet Travel Questions

Name: Kathy
Number of Pets: 1
Pet Type: Dog
Pet Breed: Yorkie
From: Minnesota, USA
To: Prague, Czech Republic

 

Dear PetRelocation,

My husband and I will be relocating to Prague in early December. My husband has a Medical Alert Dog (an 11 lb Yorkie) who travels with him. What are the required forms to enter the Czech Republic?

Thank you,
Kathy
 

Hi Kathy,

Thanks for submitting a question to us, we'd be happy to help with some information.

Please take a look at the pet import requirements for the Czech Republic. Regardless of your pet's status as an assistance dog, you'll need to follow the country's import rules.

We'd also like to draw your attention to these basic pet travel tips and this overview of air travel with a service dog (this post is primarily devoted to designated service animals rather than support animals, but it may have some helpful info for you, too). 

You'll definitely want to contact the airline you're flying with to find out what their specific procedures are when it comes to in-cabin assistance dogs. Different carriers have different rules, and you don't want to encounter any surprises that could cause delays on the day of departure. Lufthansa allows Guide Dogs, Emotional Support and Psychiatric Service dogs to fly free in the cabin, for example, but their website doesn't mention Medical Alert animals (so you'll need to check with them to see if it will be possible to bring your dog in the cabin).

Please contact us if you'd like a consultation with one of our PetRelocation Specialists, and feel free to explore our blog to learn about other pet travel topics of interest.

Hope this helps to get you started, Kathy. Thanks again for reaching out, and good luck with everything!

Important Updates for Pets Traveling from Australia to New Zealand

Wednesday, November 12, 2014 by Pet Travel Questions

Since New Zealand is a small island country, relatively isolated, and largely free of typical pests and diseases that affect other nations, its import rules are fairly strict. Pets, even those coming from nearby Australia, must carefully follow the requirements in order to enter.

On that note, an update: The New Zealand Ministry for Primary Industries has proposed a few changes for pets traveling from Australia to New Zealand. These changes would go into effect beginning Dec. 1, 2014, so keep them in mind if you're planning to use this route.

Here's an overview of the new rules:

  • Veterinary animal inspections at international airports in New Zealand will now place take during the following time frames:

Auckland: 7:00 - 19:00

Wellington: 15:30 - 17:00

Christchurch: 13:00 - 17:00

These inspection times apply Monday through Friday with the exception of public holidays and the period between and around Christmas and New Year .

  • The proposal also includes a fee increase for arrival inspections -- an additional $150 for the first pet and $75 for each additional pet.

 

Please contact PetRelocation if you have questions about international pet travel, and keep following the blog for additional pet travel updates regarding New Zealand, Australia, and other parts of the world.

"Should We Bring Our Dog on Vacation Abroad?"

Tuesday, November 11, 2014 by Pet Travel Questions

Name: Denise
Number of Pets: 1
Pet Type: Dog
Pet Breed: Lakeland Terrier
From: (Traveling internationally in general)
To: (Traveling internationally in general)

 

Hi PetRelocation,

My husband and I would like to travel abroad on vacation for two weeks to four months with our Lakeland Terrier and wonder the best source of information on how to travel with your dog. Can we take him on the plane with us under certain weight restrictions for an international flight? Do animals get passports?

Thanks,

Denise

 

Hi Denise,

Sure, we'd be happy to help with some information. For general country requirement details, take a look at our resources page or check out the USDA website (assuming you're starting in the United States). To drill down further, it's typically a good idea to contact the Ministry of Agriculture of the country you're interested in for the most up-to-date info about pet import rules there.

Here are a few answers to frequently asked pet travel questions that may help shed light on the pet travel process, as well. In summary, we recommend choosing a pet-friendly airline, asking your vet to do a health check before you go, and teaching your dog to be as comfortable as possible in the travel crate through crate acclimation.

It sounds like your dog may be too large to fly in the cabin with you (typically only small dogs have this choice), so this trip may entail cargo travel. This is a safe option when you choose a pet-friendly carrier like KLM, Lufthansa or British Airways, but it can also be expensive and taxing for your dog to experience multiple times in a short period.

Along with the paperwork and vet visits, you may find that the logistics of bringing your dog with you as you travel to several different places may be more complicated than you first imagined. It definitely makes sense to bring pets along on a permanent move, but often people find that vacationing with a pet just doesn't make sense for them. It might be better to leave your dog with a trusted sitter, instead.

It's up to you, of course, and hopefully the suggestions and links above will help you find your way to the right decision for you and your dog. Let us know if you have more questions, and good luck!

Understanding the New EU Pet Import Rules

Monday, November 10, 2014 by Pet Travel Questions

Name: Georgina
Number of Pets: 3
Pet Type: 2 dogs and a cat
Pet Breed: Rottweiler, Border Collie & Staffordshire Terrier, Norwegian Forest Cat
From: Canada
To: England

 

Hi PetRelocation,

What do I need to do to prepare my animals to be relocated with me to England? Could you please send me the current requirements, as I don't want my animals to have to deal with being in quarantine.

Thanks,

Georgina

 

Hi Georgina,

Thanks for reaching out -- there are a few upcoming changes to the UK pet import process so your questions are timely.

First, take a look at the official announcement and information regarding the changes to the EU Pet Travel Scheme. Beginning in December of 2014, the rules for incoming pets will be adjusted. The primary difference involves when the pets can fly in relation to the owners (the owner must travel within five days of the pet), and a few other modifications have been made, as well.

These new rules are being closely examined by affected parties, and various pet travel companies and advocates are working hard to educate themselves and manage these new procedures. Anyone who has experience with pet travel knows that these rules could once again be adjusted, but for now it would be best to plan according to these guidelines and consult the help of experts as you move forward.

If you're interested in finding out more about our door-to-door services, please complete our free quote form. You can also keep following our blog for more updates on this matter -- changes are frequent when it comes to pet travel import rules, and we do our best to keep readers updated.

Good luck and happy traveling!
 

Pet News Round-Up: Pet Owner Quirks & Holiday Travel Tips

Friday, November 7, 2014 by Caitlin Moore

How much does it cost to own a Pit Bull in the city?

This sweet dog is a nanny for kittens.

Weird things all dog owners do.

Gift idea for cats/cat lovers: a felt kitty cave.

Planning to travel with a pet over the holidays? Read this first.

Here's a behind-the-scenes video of the Lufthansa Cargo Animal Lounge in Frankfurt.

Meet Rocco, the tall dog featured as our Pet Move of the Month!

 

andy the cockatoo

Happy Friday!

 

Video: Get to Know the Lufthansa Cargo Animal Lounge

Wednesday, November 5, 2014 by Pet Travel Questions

Want to know more about the Lufthansa Cargo Animal Lounge located at the Frankfurt Airport? A new video is now available that takes you behind the scenes of this busy and unique place, which is known as "the world's most modern animal station."

Watch below to learn more about how the facility works, what it looks like, and which animals typically transit through this pet-friendly travel hub.

 

 

Moving a pet internationally? Please contact PetRelocation if you have questions about how to plan a safe, smooth trip.

Rabbit Travel Rules and Tips

Thursday, October 16, 2014 by Pet Travel Questions

Name: Ella
Number of Pets: 2
Pet Type: Dwarf Rabbits
From: South Africa
To: Montana, USA

 

Hello,

Can I take my dwarf rabbits with me to Montana?

Thanks,

Ella

 

Hi Ella,

Thanks for the question! According to the USDA website, the United States does not have any particular health requirements for pet rabbits entering the country. An import permit is only required if the animals have been "inoculated with any pathogens for scientific purposes."

You will want to contact the airline you're planning to use to find out if they have any particular requirements for you to follow, however, and you'll also need to make sure you have secure travel crates for your rabbits.

We have moved rabbits in the past and, in order to promote their comfort and safety as much as possible, paid close attention to proper hydration (among other things). Please talk to your vet for more information about best travel practices to keep in mind.

Please contact us if you think you'd like some help with your move. Thanks again, and good luck.

Exotic Pet Travel to the United States

Wednesday, October 8, 2014 by Pet Travel Questions

Name: Ashley
Number of Pets: 2
Pet Type: Sugar Glider and Hedgehog
From: Okinawa, Japan
To: The United States

 

Hi,
My husband is in the U.S. Military and we currently live in Okinawa, Japan. We are due to be back in the states here in about 8-10 months or so. We have a hedgehog and sugar glider that we purchased out here and we really want to take them back to the States with us. Is this going to be possible? We really don't want to have to sell them.

If it is possible, are there any requirements by the U.S. government to bring them back with us? I talked to the local animal quarantine office and they do not have any requirement for taking the animals out of the country.

Thanks so much for your help!
Ashley
 

Hi Ashley,

Thanks for your question, we'd be happy to offer some information.

According to the USDA website, there are no import requirements for sugar gliders. According to the U.S. Customs and Border Protection Agency, hedgehogs can only enter through designated ports (find more information here).

It's a good idea to go straight to the most relevant and official source (a government office, etc.) when researching topics related to pet travel. If you decide to bring your pets to the United States, you'll also want to check in with the airline to find out what their particular regulations are regarding these types of pets -- a health certificate of some kind will likely be required.

Finally, we also suggest talking to your vet about sugar glider and hedgehog travel to be sure you can prepare them to have as safe a journey as possible. Long flights can be taxing for any kind of pet, and pre-flight health screenings and paying close attention to hydration are both good practices to follow.

Hopefully this helps get you started, Ashley. Feel free to contact us if you'd like to find out more about the services we offer.

Happy traveling!

International Travel with Older Pets

Monday, October 6, 2014 by Pet Travel Questions

Name: Yifat
Number of Pets: 1
Pet Type: Dog
Pet Breed: Mix
From: Israel
To: The Netherlands

 

Hello,

Your website is very useful, thanks!

I have a 10-year-old dog that I will have to fly during January (as cargo). I would like to know how dangerous it can it be for a relatively old dog (this flight will be about 5 hours long), and also how much time the dog is left in the cold between the time the airplane lands and the time we get her?

I am really worried about this so hopefully your answer can help me.

Thank you,

Y

 

Hi Y,

Thanks for reading our site, and thanks for your question!

The most important thing for you to do to ensure a safe flight for your dog is to choose a pet friendly airline. If a carrier has solid procedures that put a high priority on pet health, temperature shouldn't be a big issue (airlines like KLM, United and Lufthansa do not allow animals to be exposed to the elements for any significant amount of time, for example).

Pets should ideally be the last to be loaded onto the plane, the first to be removed upon landing, and they should be transported across the runway in a temperature controlled vehicle. The cargo area is temperature and pressure controlled, also, and if you've helped your dog to become acclimated to the travel crate, the experience will be made even more manageable.

Additionally, here are a few tips for traveling with an older pet. Essentially we recommend talking to your vet before making a decision, and then if you go forward take extra care with hydration and the above-mentioned safety tips.

If you think you'd like to find out more about our door-to-door services, please give us a call or fill out our free quote form. If you'd like to search for agents on your own, we recommend checking the directory available on IPATA.org.

Good luck with everything, and please let us know if we can be of service!


 

Traveling Internationally with Service Dogs

Wednesday, September 24, 2014 by Pet Travel Questions

We recently received a question via email asking how to bring a service dog to Australia, and thought it would be a good opportunity to go over a few basic rules and best practices for traveling internationally with an assistance animal.

  • Traveling with service dogs means following different airline procedures for the most part, as airlines often allow pets in the cabin in these instances. Here are the instructions for traveling with a service animal via United and via Lufthansa, for example.
  • Here is an overview of the rules for service dogs for Australia; owners must fill out an application to be approved before they can complete the import steps. Usually pets entering Australia must undergo a 10-day quarantine in an approved quarantine facility, but service dogs can fulfill the quarantine at home with their owners.
  • Be prepared to show official paperwork proving your support animal is legitimate (this will likely be a letter from your medical doctor or mental health professional).
  • Typically service animals need to fit on the floor in front of the passenger chair (and can't sit on the seat), and they travel free of charge.
  • Space can be limited in the cabin, so contact the airline well in advance to tell them you'll be traveling with a service animal.
  • Even though airlines probably won't require that service animals adhere to usual animal rules (traveling in the cargo area, etc.), countries still will. Find out what vaccinations and paperwork will be required for import and allow a few weeks to prepare.
  • Note that carriage can be denied if an animal is loud or acting in a way that disturbs other passengers -- properly trained service animals shouldn't be a problem, but people who bring a noisy Chihuahua along as an emotional support animal may not be accepted to fly.
  • In addition to verifying country import rules, whenever you're planning to travel by air with a service animal it's a good idea to contact the airline directly to find out about the procedures (information isn't always available online and it can sometimes change).

service dog

Photo Credit: www.servicedogproducts.com

 

Need some help? Please contact us to speak to a Specialist!

Will Tomorrow's Lufthansa Strike Affect Pet Travel?

Monday, September 15, 2014 by Pet Friendly Airlines

Update: The planned pilots' strike for 9/16 has been cancelled. Lufthansa flights should be operating smoothly tomorrow.

Lufthansa pilots are planning an eight hour strike on Tuesday, Sept. 16, however the airline has announced that no cancellations are anticipated and pet flights will still take place. Some intercontinental flights will run earlier or later than originally scheduled, but Lufthansa aims to keep delays and irregularities to a minimum.

The strike is set to run from 2 a.m. to 10 a.m. CST, and long-haul flights departing from Frankfurt (Lufthansa's primary hub), will be affected.

Pets flying internationally are often routed through Frankfurt, where they can take advantage of Lufthansa's Animal Lounge. Whenever a delay occurs (due to a strike, weather or other reason), the staff on hand is trained and ready to take good care of pets until they are cleared to move forward to their next destination.

If you or your pet will be flying with Lufthansa tomorrow be sure to check the current schedule carefully, and please contact us if you have any questions.

 

Photo Credit: Reuters/Joe Skipper