Quantcast
Help Me Move My Pet

Common Concerns About Dog Travel

Monday, March 24, 2014 by Pet Travel Questions

Name: Jan
Number of Pets: 1
Pet Type: Dog
Pet Breed: Great Pyrenees Puppy
From: Dallas, TX
To: Erlanger, KY

 

Dear PetRelocation,

I need to transport a puppy from my home in Dallas, TX to my sister's home in Erlanger, KY. I have never done anything like this before and would like to know how your services work.

I am concerned the dog will be scared during transport. Do you have ways to minimize the trauma they experience during travel?

Thanks,

Jan


Hi Jan,

Thanks for your question -- it's certainly normal to feel uncertain about how a pet will handle a cross-country move, but we hope we can help dispel a few myths and worries.

In terms of what we do, we provide door-to-door transportation services that include overseeing the completion of travel paperwork and arranging the flight and/or ground transport from the old home to the new one. We work with pet friendly airlines and will also guide you to make sure the right travel crate is chosen. For a domestic move, your dog will need to have proof of updated vaccines and, if the dog is flying, a vet health certificate issued within 10 days of travel.

Sedation is not recommended and highly discouraged, and if you have a nervous pet you can help them prepare through crate training and exercise. Take a look at these frequently asked pet travel questions for a better idea of the process; when the right choices are made, most pets handle moves (even longer international ones) with no lasting effects to their health or happiness.

We're happy to discuss the particulars in further detail if you'd like -- please fill out our free quote form or give our office a call if you're interested in talking to one of our specialists.

Thanks again for reaching out to us, and good luck with everything!


 

Cat Travel to Australia from the United States

Monday, March 24, 2014 by Pet Travel Questions

Name: Lindsay
Number of Pets: 2
Pet Type: Cat
Pet Breed: Tonkinese, White Alley Cat
From: USA
To: Australia

 

Hello,

I've read the notes on your website regarding importing cats into Australia, (i.e. 180 days of 190 may be spent in country of origin) however, I would like confirm that this applies to pets (cats) whose country of origin is USA.

I look forward to hearing from you.

Kind regards,

Lindsay
 

Hi Lindsay,

Yes, that's correct. Much of the information you'll find on our site is geared towards pets being exported from the United States, and this is the case for the pet import requirements for Australia you see listed.

If everything is carried out properly (the rabies shots, etc.), your cat will remain in your care prior to traveling to Australia and will just need to be in quarantine for 10 days upon arrival in Australia. If you haven't visited the official Australia government pet import site we recommend that you do so -- there is a helpful drop-down tool that will help you plan your schedule.

Please review this information and let us know if we can be of further help. Thanks for checking in, and good luck with your upcoming move!

 

 

Can Dogs Move to Saudi Arabia?

Thursday, March 20, 2014 by Pet Travel Questions

Name: Davina
Number of Pets: one
Pet Type: Dog
Pet Breed: Jack Russell Dachshund Mix
From: Cyprus
To: Saudi Arabia

 

Hi PetRelocation,

Could you please advise everything that I will need to do and get in place for taking my dog to Saudi Arabia?

Thank you,

Davina
 

Hi Davina,

Thanks for the question. Moving pets to Saudi Arabia is a little tricky due to the paperwork involved -- also, only "working dogs" are allowed into the country so you'll need to classify your dog as such. Here's an overview of the requirements for your reference.

We've helped many pets move here and would be happy to talk to you about your options (though it may sound daunting, with the right preparation it's not an impossible task). Feel free to give our office a call or fill out our free quote form if you'd like some assistance.

For a little better idea of how it all works, read the stories of Bronte and Daisy, Abby and Ginger, pets we've moved to Saudi Arabia.

Hope this helps to get your pet move process started. We hope to hear from you, and either way, good luck with the trip!

Adopt Locally and Don't Fall for Puppy Scams

Wednesday, March 19, 2014 by Pet Travel Questions

Name: Barbara
Number of Pets: 1
Pet Type: Dog
Pet Breed: English Bulldog puppy
From: Texas
To: Georgia

 

Hi PetRelocation,

I am supposed to have an English bulldog puppy shipped to me from Texas. I was just wondering if there was a way to talk to someone about where my shipment is?

Thanks,

Barbara

 

Hi Barbara,

Thanks for your message. Unfortunately we receive many emails like this, and based on the few brief words you sent we can be 98% sure that you're dealing with a puppy scam.

Pet lovers often look to the internet when they decide it's time to add a pet to their life, and in many cases (especially if they're seeking a particular "designer" breed), they end up crossing paths with fraudsters. If you encounter someone giving away a free pet (often there is a sad story involved with why they can't keep the pet) and if they ask you to wire them funds to cover the pet's transportation costs, this is a scam.

The cute picture they may send you was probably found on the internet and the pet is not in their possession. They have no intention of sending you anything, they just want you to send money, at which point they will disappear. Finally, they often use the names of real companies (like ours) to try to lend legitimacy to their actions, but usually a couple of Google searches will reveal that you're dealing with a person or group of people unconnected to anything real.

Please read more about puppy scams on our blog. You'll see that this experience is sadly common, and the best thing to do is to educate yourself so as not to fall victim to a scammer. We're doing our best to educate people as well, and we also have a few suggestions for people looking for a new pet.

First, how about adoption? Thousands of pets are currently living in shelters, and choosing one of them to take home is a concrete way to help the situation. If you do decide to deal with a breeder instead, find one nearby who you can personally visit and research their business and background. Dealing locally will help to weed out the possibility of encountering a scam.

Good luck to you, and please let us know if we can be of further assistance.
 

Pet Travel From China to the United States

Tuesday, March 18, 2014 by Pet Travel Questions

Name: Vicki
Number of Pets: One
Pet Type: Dog
Pet Breed: Mix
From: China
To: Kansas, USA

Dear PetRelocation,

My husband is working in Handan, China and found a stray puppy that needed medical treatment and he wants to bring it back home to join our family.

The puppy was taken to a vet and was malnourished with a severe eye infection. She was treated for 5 days and was picked up yesterday. He is currently keeping her at the office with him.

Could you please tell us exactly where to get information on what exactly needs to be done for him to bring this dog home? The vet is planning to give the first set of vaccines next week, but I read somewhere that vaccines were not supposed to be given by a privately owned veterinarian in China to be able to be transported internationally.

Thanks,

Vicki

 

Hi Vicki,

Thanks for the question; we also applaud your kind-hearted plans!

Please take a look at the pet import requirements for the United States for an outline of what you'll need to do. The good news is that the United States has pretty simple requirements -- the dog will need proof of an updated rabies vaccine and a health certificate stating she is healthy and fit to fly (the airline requires this and it should be issued within 10 days of departure).

You can take a look at the USDA website for more details or give our office a call if you're concerned that your vet is not properly certified -- since China is listed as a country affected by screwworm, you'll also need to show proof (by means of the vet's signature) that your dog has been inspected and found to be free of the condition.

Hope this helps... Please contact us if you have further questions and good luck with your new dog!


 

Cat Travel to the EU

Tuesday, March 18, 2014 by Pet Travel Questions

Name: Annette
Number of Pets: 1
Pet Type: Cat
Pet Breed: Tabby
From: USA
To: France

 

Dear PetRelocation,

I am only traveling for 1 1/2 months to the EU... Do I need to have my cat fully vaccinated? I know rabies is a must, but what about the others? My cat is an indoor cat so I prefer to not fully vaccinate him if it's not needed... Thank you!

Also, If I am flying on two different airlines (Delta airlines going to the EU and American flying back to the US), is my one veterinary certificate that I'll use sufficient enough?

Thanks,

Annette
 

Hi Annette,

Great questions. To travel with your cat you'll need to meet the requirements for pet import to the EU, and then when you come back you'll need to meet the US pet import rules.

For travel to France, you'll need to meet these requirements, which include more than just the rabies vaccine. The United States is classified as a Third Country so the steps are more comprehensive than they would be if you were coming from a rabies-free destination or from within the EU, and even if you're only staying for a few weeks, you'll need to follow the rules completely.

Here are links to the USDA and EU websites for more information about health documents.

To return to the United States, you'll need to show proof of an up-to-date rabies vaccine and, as required by the airline, you'll need a vet health certificate stating your cat is healthy and fit to fly. This needs to be issued within 10 days of departure, so it sounds like you'll need to secure a new one for your trip home.

Hopefully this information leads you in the right direction. If you have further questions or think you'd like some help with your travels, please contact us and one of our Specialists will be happy to advise you.

Have a great trip and thanks again for getting in touch with us!

 

State-to-State Rabies Requirements for Cats

Monday, March 17, 2014 by Pet Travel Questions

Name: Emily
Number of Pets: 1
Pet Type: Cat
From: Los Angeles, CA
To: Seattle, WA

 

Dear PetRelocation,

What documentation does Washington require on arrival to the Seattle airport, if any, for my house cat?

Thanks,

Emily

 

Hi Emily,

Thanks for your question. Moving cats within the United States is pretty straightforward -- mostly it's a matter of meeting the airline requirements.

Take a look at this overview for guidance. You'll need a vet health certificate stating your cat is healthy and fit to fly, and a rabies vaccine (along with proof) will be needed, as well. Rabies laws vary from state to state but Washington does require that dogs, cats and ferrets stay vaccinated against rabies.

Hopefully this helps, Emily. Please let us know if you have any more questions about your upcoming move, and good luck!
 

Puppy Travel to Europe

Monday, March 17, 2014 by Pet Travel Questions

Name: Pascal
Number of Pets: 1
Pet Type: Dog
Pet Breed: American Bulldog
From: Los Angeles, CA
To: Amsterdam, Holland

 

Dear PetRelocation,

My friend has a puppy and he is 5 weeks old now. I would like to bring him to Holland, but what are the requirements and at what age can I ship him to Holland? Or if I fly with him are the rules different then?

Thanks,

Pascal

 

Hi Pascal,

Thank you for your question. We recommend that dogs fly only after they've reached the age of 16 weeks. At this point they're stronger and better able to handle the experience of travel and can also receive the necessary vaccinations for international import.

As far as the rules you'll need to follow, please take a look at the pet import requirements for Holland. It's not necessary for you to be on the same flight as your dog, but either way the import rules will be the same and we do recommend choosing a pet friendly airline (KLM and Lufthansa are often good choices for European pet travel).

Hope this helps! Please let us know if you have more questions, and if you'd like to find out more about our door-to-door services, please fill out our free quote form.

Thanks again, and good luck with everything.
 

Cat Travel from Japan to the United States

Thursday, March 13, 2014 by Pet Travel Questions

Name: David
Number of Pets: 1
Pet Type: Cat
Pet Breed: Scottish Fold
From: Tokyo, Japan
To: Richmond, Virginia

 

Dear PetRelocation,

What do I need to do to move my cat!? I've looked several places, and this kind of move seems to be quite rare.

Please help! Thank you!

David


Hi David,

Thanks for your question. You can start by taking a look at the pet import requirements for the United States. The primary considerations will be obtaining proof of an updated rabies vaccine and a health certificate. In general, this is one of the easier countries to import a pet.

Please use our blog as a resource if you're looking for frequently asked pet travel questions or need some assistance with crate-training your cat. We also recommend choosing a pet friendly airline with established pet policies.

Finally, you're also welcome to fill out our free quote form or give our office a call if you think you'd like to enlist our help with this relocation. Either way, thanks again for reaching out and good luck with your move!

 

Multi-Step Pet Moves to New Zealand

Wednesday, March 12, 2014 by Pet Travel Questions

Name: Kirsty
Number of Pets: 1
Pet Type: Dog
Pet Breed: Collie
From: Mainland China
To: New Zealand

 

Dear PetRelocation,

Can you please advise what my options are for relocating my dog from near Shanghai back to New Zealand? I understand it is likely he will need to go via another country, as direct import to New Zealand from China isn't possible. It would be good to get an idea about what I can do and the time frame, so if it is feasible I can start making plans for it now.

Regards,
Kirsty

 

Hi Kirsty,

Advance planning is a very smart idea when it comes to pet travel, especially for strict rabies-free countries like New Zealand. And you're right, you can't take your dog directly to New Zealand from China so you will need to arrange a six month stay in an approved country.

Here is a link to the official New Zealand site that should help you put together a timeline of steps and requirements (which will include undergoing microchip implantation if necessary along with a series of rabies shots and parasite treatments).

If you'd like some additional assistance with your move, feel free to contact us for a free quote. We have helped pets make multi-step moves such as yours before and would be happy to discuss your options with you.

Hope this helps to get you started! Good luck with everything, and we hope to hear from you soon.

Planning Pet Travel to South Africa

Monday, March 10, 2014 by Pet Travel Questions

Name: Kristin
Number of Pets: 4
Pet Type: 2 dogs, 2 cats
From: US
To: South Africa

 

Hi There,

I am going to be moving to South Africa, and have a dog and two cats. My boyfriend has one dog. I was wondering if there is a list of things that need to be done and what the correct timeframe/checklist is to do them? Also, dogs and cats don't need to be quarantined, correct?

Any and all information you can give would be very much appreciated. Also, are you able to help me move my pets when it comes time? I'm in California.
 

Thanks,

Kristin

 

Hi Kristin,

Thanks for your question. You're right, you'll need to take a look at the pet import requirements for South Africa and follow them carefully to make sure your pets make a smooth transition. And that's correct, there isn't a quarantine provided you meet the rules you'll find by following the above link.

Even if you're not moving for awhile, there are a few things you can start to do now, including getting your pets accustomed to their crates and talking with your vet to make sure he or she is USDA-certified and will be able to assist with the necessary paperwork correctly.

If you have any questions, please give our office a call or fill out our online quote form to receive an estimate of price from one of our Africa specialists. We've helped several pets move to South Africa safely (including Petrie and Spike) and would be happy to assist you as well!

Are The Rules Different for Frequent Pet Travelers?

Thursday, March 6, 2014 by Pet Travel Questions

Name: Cheryl
Number of Pets: 1
Pet Type: Canine
Pet Breed: Lab
From: Greece
To: US

Dear PetRelocation,

We recently moved from the US to Greece due to my husband's work. My question is, what do I need for our dog if we will be traveling back and forth? I currently obtained a vet here in Greece and now have a pet passport. What else do I need?

Coming to Greece I had to have tons of paperwork completed from the US and Greece.

Thanks,

Cheryl

 

Hi Cheryl,

Thanks for checking in! It's great that you already have an idea of what moving a pet entails, and we're happy to fill in the blanks where you have questions.

These are the pet import requirements for the United States. They're much easier than the requirements for Greece -- basically you just need to show proof of an updated rabies vaccine and have a vet health certificate.

Now, if you want to go back to Greece, you'll have to meet all of the Greece requirements once again. If you keep your dog up to date on all vaccines it may be a little easier than the first time, but you'll still need to obtain the same paperwork and endorsements from the USDA, etc.

Each time you cross back and forth from the US to Greece, you'll need to look to the requirements once again and make sure you meet them, visit your vet for a new health certificate, and make sure everything is in order.

If you have any more questions, please don't hesitate to contact us. Thanks again, and good luck with everything!
 

Microchip Questions & Pet Travel to the UK

Wednesday, March 5, 2014 by Pet Travel Questions

Name: Denise
Number of Pets: 2
Pet Type: Dogs
Pet Breed: West Highland Terrier
From: Canada
To: England

 

Dear PetRelocation,

I read last year that the microchip used for the United Kingdom has to be a specific type or it might not read once in the United Kingdom. Is this correct, and what type of microchip do I need to use from Canada?

Thanks,

Denise

 

Hi Denise,

Thanks for the question! The microchip is an important part of the process so it's smart to double check the details before you get too far.

First, here's more information about the UK pet import rules as a whole. Canada is an approved non-EU country, so that means you'll be following the Part A requirements as listed. As far as the microchip, per www.gov.uk you should have a microchip that meets ISO standards, and if you have one that isn't ISO-compatible, you need to provide your own microchip reader.

Here's all you need to know about pet microchips and the UK. Also, here is more information from our blog about various types of microchips and which ones are ISO-compatible.

Hopefully this helps, Denise. Please let us know if you have any more questions about your upcoming move, and good luck with everything!

 


 

Update: Australia Import Conditions & Quarantine Details

Tuesday, March 4, 2014 by Pet Travel Questions

You may have heard about some of the significant changes implemented last month to the Australia pet import requirements. We reported a few weeks ago that the traditional 30-day quarantine has been shortened to 10 days (as of Feb. 3, 2014), thus making the transition to Australia a little easier for many pet owners.

There is another new distinction to keep in mind, however. Pet owners used to be able to visit their pets during quarantine, but now that the official stay has been reduced, this is no longer the case. Pet visitation is no longer permitted, but department staff have outlined detailed care procedures to assure pet owners that their animals will be well taken care of.

From the official Australia Department of Agriculture website:

Visiting: Under the current import conditions many animals undergo just 10 days in post entry quarantine. In this period departmental staff are focused on providing the care your animal needs, while managing the administrative and biosecurity requirements that prepare your animal for release. Due to the short quarantine period, visiting of animals in post entry quarantine is not permitted. If your animal remains in quarantine for longer than expected, visitation may be discussed with the manager of that facility

Exercise: Department of Agriculture staff will attend to your animal’s exercise needs during its time in quarantine. The kennel runs in the facilities are well set up, and provide most animals with adequate room to exercise within their run. Where veterinary advice recommends additional exercise is required, departmental staff will provide this.

Read more about moving pets to Australia, and be sure to contact us if you have questions about your upcoming relocation. We have a dedicated Oceania team who would be happy to assist!

 

Daphne in Australia Quarantine

 

Are There Dog Breed Restrictions for Flying to the United States?

Monday, March 3, 2014 by Pet Travel Questions

Name: Blakley
Number of Pets: 1
Pet Type: Dog
Pet Breed: Alaskan Malamute and Staffordshire Terrier
From: England
To: USA

Dear PetRelocation,

Is there any reason why my breed of dog could not come into the United States? We're military.

Thanks,

Blakley

 

Hi Blakley,

The United States does not have any dog breed restrictions, and in fact it's one of the easier places to bring a pet. In summary, you'll need an International Health Certificate issued within 10 days of departure and a rabies vaccination and certificate. Here's an overview of the requirements.

Other considerations include obtaining an airline-approved travel crate (it sounds like your dog might be pretty big so you  may need a custom travel crate), and we highly recommend choosing a pet-friendly airline.

If you have any further questions about the process and think you might like to find out more about our door-to-door services, feel free to fill out our quote form.

Hope this helps to get you started. Have a great move!
 

Watch Out for Kitten Scams!

Tuesday, February 25, 2014 by Pet Travel Questions

Name: Shawna
Number of Pets: 1
Pet Type: Cat
Pet Breed: Bengal
From: Nova Scotia
To: Surrey

Hey There,

I recently was in the search of a kitten, and a lady emailed me saying she had a kitten but was in Nova Scotia. She told me she could arrange for the kitten to be transported via pet transporters.

I received an email apparently from your services but the requirement to pay through Western Union raised a red flag. What are your payment requirements and where is your head office? I also received the following client number: 10851.

Does any of this seem to follow your procedures?

Thanks,

Shawna

 

Hi Shawna,

That's definitely a scam. We advise that you cut off all communication with that person and don't send any money, as there is no kitten (most pet scammers just use stock photos they find on the internet and never have any animals in their possession).

You can read more about pet scams here to find out about additional red flags. In general, if someone advertises a "free" pet and asks for transportation costs that need to be wired via Western Union, that is a scam. It's much better to deal locally when adopting a pet.

Unfortunately these individuals use the names of real companies (such as ours) to try to lend legitimacy to their claims, so it was smart of you to check in with us. We are not involved in situations like this and would never ask that you wire money!

Thanks for contacting us, Shawna, and let us know if you have more questions. Good luck with everything -- we hope you find a kitten to adopt in your area soon.

 

Returning to the United Kingdom with Pets

Friday, February 21, 2014 by Pet Travel Questions

Name: Lee
Number of Pets: 2
Pet Type: Dog and Cat
Pet Breed: Boxer and Mixed Cat
From: Florida, USA
To: UK, London

 

Dear PetRelocation,

We only moved our pets here last year from the UK. All their vaccinations are up to date, so what do we need to do to send them back? Is there a quarantine?

Thanks,

Lee

 

Hi Lee,

Thanks for your question; it's sounds like you're in pretty good shape!

To make sure you complete all the necessary requirements, please take a look at the pet import rules for the UK. There is no longer a quarantine, but you still need to have an official health certificate issued by your vet (one for each pet).

Please let us know if you have any questions about choosing a pet-friendly airline, obtaining the health certificate, or anything else.

Have a great trip, and thanks again for reaching out!

 

Questions about Flying with a Nervous Dog

Thursday, February 20, 2014 by Pet Travel Questions

Name: Shayna
Number of Pets: 1
Pet Type: Large Dog
Pet Breed: Staffordshire Terrier
From: California
To: Honolulu, HI

 

Dear PetRelocation,

What airlines would you recommend to transport a large dog with separation anxiety issues? Also, what options do I have to calm down a nervous dog that I won't be able to fly with?

Thanks,

Shayna

 

Hi Shayna,

Great questions. Not every pet is naturally travel-ready, but there are things you can do to help prepare him or her for a flight.

First, you'll want to secure the right-sized airline-approved travel crate (you may need to order a custom crate) and start helping your dog get used to it. If pets can see the crate as a safe and comfortable place, then their overall stress level will be much lower on the day of travel. This could take several weeks to accomplish, but it will be well worth the effort. You can find out more about crates and crate-training here.

Note that we do not recommend sedation -- in fact most airlines will not fly a pet who has been sedated. Suppressing a pet's natural ability to regulate their temperature and move freely within their crate could be dangerous, so as an alternative for anxious dogs we recommend the above-mentioned crate training along with plenty of pre-flight exercise. A tired pet makes for a better traveler.

As far as airlines, we recommend a pet-friendly carrier such as United, who we often use for our pet clients. When traveling with a large dog, it's important to check with the airline when you make your reservation to make sure your dog can get on a plane able to accommodate the crate.

Finally, since you're moving to Hawaii you'll want to research their import rules. The Hawaii pet import process is a little more complicated than it is for other states, so you'll need to do some advance prep work.

Please let us know if you have questions about any of this. We'd be happy to assist with your move if you're interested -- just fill out our free quote form if you'd like to know more.

Thanks for the question, and good luck with everything!



 

Cat Travel to the United States

Wednesday, February 19, 2014 by Pet Travel Questions

Name: Gail
Number of Pets: 2
Pet Type: Cats
Pet Breed: Mixed
From: Israel
To: United States (Pennsylvania)

 

Dear PetRelocation,

Do the cats need health certificates for the trip to United States? It seems they don't need a current rabies vaccination to enter the US in general, but would they need one in Pennsylvania?

Thank you!

Gail

 

Hi Gail,

Thanks for contacting us with your questions. The United States is one of the easier places to bring a pet, but you'll need to take care of a few basic requirements --  including a rabies vaccination and certificate and an international health certificate dated within 10 days of departure.

Take a look at the pet import requirements for the United States to get started. In addition to this, we also recommend choosing a pet friendly airline and helping your cats to get used to their travel crates as much as possible. Here's a fun picture from our Facebook page that we posted the other day -- it shows the process many people use to help skeptical kitties learn to love their crates.

Please let us know if you have further questions or if you'd like a quote for our services, Gail. Thanks again, and good luck with everything!

 

Questions About Dog Travel to China

Tuesday, February 18, 2014 by Pet Travel Questions

Name: Jacqui
Number of Pets: 1
Pet Type: Dog
Pet Breed: Yorkshire Terrier
From: Cologne, Germany
To: Shanghai, Pudong, China

 

Dear PetRelocation,

We are leaving for China at the end of this year and I was wondering if my dog needed to be put in quarantine before entering China.

If so, would this be done in Germany or China?

Many Thanks,

Jacqui

 

Hi Jacqui,

Thanks for your question. You can take a look at an overview of the pet import requirements for China here. There is no definite answer to your question of quarantine, as whether or not your dog will need to fulfill one depends on your port of entry and a few other factors. 

That being said, we have experience moving pets to China and have helped several pets move safely to Shanghai, including Lucy and Milo. We'd be happy to offer you further guidance about your options; if you're interested you can fill out our free quote form or give our office a call.

Thanks again, and we hope to speak to you soon!