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Help Me Move My Pet

Dog Travel to China: Quarantine Questions

Thursday, June 12, 2014 by Pet Travel Questions

Name: Mark
Number of Pets: One
Pet Type: Dog
Pet Breed: Border Collie
From: Not Moving but from USA
To: China


Hello,

I have been asked about coming to China at the end of August with one of my dogs who is actually a service dog for me, but I am going to do a Frisbee dog demonstration and help organize a competition. I have traveled numerous times to Europe and South America and I have no problems. I have done a lot of searches and get different answers --  yes there is a quarantine or no there is not a quarantine... Can you offer any guidance?

Thank you so very much for any help,

Mark
 

Hi Mark,

Thanks for checking in with us. Being an experienced pet traveler is great -- you'll face fewer surprises overall. China is a special case, though, as quarantine rules depend on the port of entry. We highly recommend working with a professional pet transporter of some kind to help you arrange the logistics and ensure that you can avoid any hold-ups.

You're welcome to give us a call or fill out our quote form, and if you want to research all your options you can search for agents via IPATA.org. There is also a service provider called Globy Pet Relocation that works out of China -- they're worth checking out, as well. For your reference, here are the pet import requirements for China.

If you decide to go to China, returning to the United States is a relatively straightforward process. Generally you'll want to double check with the airline to make sure you're doing all that they ask. Typically pets need a vet health certificate for the airline, and if your dog is traveling as a service animal different rules may be in place.

As you can see, traveling to China with a pet requires balancing a lot of variables, but we'd be happy to speak to you about your options if you have more questions. Good luck, and let us know if we can help!

 

Globetrotting with Pets in Tow

Thursday, June 12, 2014 by Pet Travel Questions

Name: Sienna
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Terrier mix, German Shepherd mix
From: USA
To: Australia/Japan/Hong Kong

 

Dear PetRelocation,

We are just considering a move next year that would involve living in Australia, Japan, and Hong Kong for 3 months each. Would it even be possible to bring our dogs with us or are the quarantine procedures such that it would be too difficult?

Thank you in advance!

Sienna

 

Hi Sienna,

Thanks for contacting us with your question!

Honestly, these are not the easiest countries when it comes to importing pets and going from one to the next with two dogs would be a pretty big challenge. To undertake this you'd have to spend quite a bit of time researching the details, gathering the right paperwork and making sure you have all logistics (flights, quarantines, rabies vaccines, etc.) carefully scheduled.

For example, Australia requires about 190 days of preparation to bring pets into the country, including 10 days of quarantine upon arrival. Japan and Hong Kong are also somewhat strict when it comes to importing pets, and no matter what order you're wanting to arrange these visits you'd need to find veterinarians in each place to help you obtain the necessary documents/vaccines. Your dogs would also need to be comfortable spending time in their travel crates, and you'd need to be able to spend quite a bit of money on these trips, as the cost of flights and import documents, etc. can quickly add up.

You'd also want to take into account the travel experience for your dogs -- this will be taxing for them, and often pet owners decide it may not be worth the time, stress and expense to vacation with pets (as opposed to bringing them along for a permanent relocation, which most find a much easier decision to make). When handled correctly pet travel is very safe, but in regards to taking relatively short trips, the reality may be that it's better to leave your dogs with a trusted pet sitter.

For your reference, here is more information about bringing pets to Hong Kong, bringing pets to Japan and bringing pets to Australia. Please take a look at what each country entails and let us know if you have more questions.

Hopefully this information will help you make a decision! We also recommend talking to your vet, of course.

Good luck, and please let us know if there is anything else PetRelocation can do to assist you as you move forward.
 

Importing Dogs from Rabies-Free Countries

Wednesday, June 11, 2014 by Pet Travel Questions

Name: Sonia
Number of Pets: 1
Pet Type: Dog
Pet Breed: Chihuahua
From: Sydney, Australia
To: Austin, TX, USA

 

Dear PetRelocation,

I am a former customer and used your services when moving to Australia and brought our Chihuahua, Benicio. We are now returning to the US and see that rabies vaccination is required 30 days prior to flight unless from a non-rabies country.

Is Australia considered a non-rabies country? What are the rules for us to bring from Australia to the US?

Thank you!
Sonia

 

Hi Sonia,

Thanks for checking in with us once again!

You're right, the rules are a little different when you're bringing a pet from Australia (a rabies-free country) into the United States. According to the official government website, proof of a rabies vaccine is not necessary if you've been in Australia for at least 6 months.

That being said, many airlines do require a health certificate of some kind stating that your dog is healthy and fit to fly, so check with the airline you'll be using to find out about what, if any, paperwork they need from you.

Also, after you've arrived in the United States and have had a chance to settle in, you should research local laws regarding rabies vaccines and follow them accordingly. If you're staying in Austin (good choice!), you'll be required by law to have Benicio vaccinated against rabies every 1-3 years.

Hope this helps! Please let us know if you'd like assistance with your move, and good luck with everything.
 

Flight Decisions for Cat Travel to Canada

Tuesday, June 10, 2014 by Pet Travel Questions

Name: Chelsey
Number of Pets: 1
Pet Type: Cat
Pet Breed: DMH
From: Western Australia
To: Saskatchewan, Canada

 

Hi,

I am having a difficult time getting clear quotations from pet travel companies. Nothing is clear or itemized. Is is possible to have my cat travel as cargo with me for flying from Australia to Canada (at least two stops so this complicates things) or will I have to send her separately?

I'm assuming having her as my cargo will be cheaper? Who 'prepares' the animal at the airport, do I get to drop her off or does a vet have to prepare the crate from Australia? Will this complicate the exportation/importation process, having myself or a friend having her as cargo?

Thanks!

Chelsey

 

Hi Chelsey,

Thanks for your questions! Pet travel can definitely be confusing if you've never done it before, and we'd be happy to offer some information.

First, take a look at these frequently asked pet travel questions for an idea of how things work. You have some choices to make -- you can handle the move yourself (secure the paperwork, book the flight and check her in at the airport, etc.) or you can hire some assistance, which will cost more but will also remove a lot of the time and stress from the situation. Here are a few reasons why people choose to hire professional help with a pet move.

Also important for you to look at are the pet import requirements for Canada. You will need to visit the vet before you move and secure the correct health documents.

Finally, since it sounds like you're looking for more information about the details of pricing, here is an explanation of why it costs what it does to hire a pet transportation company to help with a move.

This is a lot of information, but feel free to take your time to look over it and then let us know if you have further questions. We arrange door-to-door pet travel services and would be happy to discuss logistics with you and give you an estimate if you're interested. The pets we move travel via cargo and usually aren't on the same flight as the pet owner -- this makes things easier by allowing the pet owner to take care of their own travel details and arrive ahead of their pet if they'd like to.

Hopefully this sets you off in the right direction. Please contact us if you'd like to talk more about your cat's move, and either way good luck with everything!


 

Dog Travel from Africa to Australia

Monday, June 9, 2014 by Pet Travel Questions

Name: Shari
Number of Pets: 1
Pet Type: Dog
Pet Breed: Fox Terrier
From: Senegal
To: Australia

 

Dear PetRelocation,

Can this move be done? If so, how? We are looking at a role in Dakar but only prepared to consider if we have an exit strategy for our pooch. Also, if emergency evacuation was required, ( i.e. cannot provide time as would be required to return to Australia), is there a movement option?

Thanks,

Shari

 

Hi Shari,

Unfortunately it's not possible to move a dog directly to Australia from Senegal. Australia is strict about import rules because of its rabies-free status and Senegal is considered a "non-approved" country, so you'd have to bring your dog to an approved nation for a few weeks before going on to Australia. You can find an outline of the import procedure here.

Essentially if you're looking to create an evacuation plan, it would have to be to a country that allows direct pet importation from Senegal.

Please let us know if you have any more questions about moving your dog to Australia or to any other countries. You can also take a look at our country-specific pet import page to find a general idea of what to expect for each place and/or check with the Ministry of Agriculture for any country to which you're thinking of relocating.

Hope this helps, and good luck with everything.


 

How to Choose the Right Pet Travel Crate

Thursday, June 5, 2014 by Pet Travel Questions

Name: Catherine
Number of Pets: 1
Pet Type: Dog
Pet Breed: Mix, Terrier/Hound
From: United States
To: Ireland

Hi PetRelocation,

My dog is about 35lbs, roughly 32" long and 24" tall. She's really not a very large dog but I'd rather get her a crate that is too big than too small. Should I get the large size crate or would that be too big? Is it bad to have too big of a crate?

Thanks so much!
Catherine
 

Hi Catherine,

That's a great question that touches on some important pet travel issues. The answer is, it's better to err on the side of caution and go with the larger crate. The more airflow and space your dog has, the safer and more comfortable the trip will likely be.

In terms of your dog's safety you can't really have a crate that's "too big," but please note that cargo rates are based on weight (this is the primary reason it costs more for large dogs to travel), and also not all airplanes are equipped to handle the largest crates. Be sure to check with the airline you'll be using to find out everything you need to know before you book your flight.

Here's a little more information about pet travel crates, including measuring tips. Please let us know if you have any more questions or if you think you'd like some help with your move, and good luck with everything!

 

Measure carefully to choose the right travel crate!

Dog Travel to Australia: How Long Is the Quarantine?

Thursday, June 5, 2014 by Pet Travel Questions

Name: Renee
Number of Pets: 1
Pet Type: Dog
Pet Breed: Mixed (Lab/Sharpei)
From: Canada
To: Australia

 

Dear PetRelocation,

I read on your site that 180 days of the 190 quarantine can be completed in the country of origin. Forgive me as I have never moved an animal before, but does that mean she has to go into a quarantine station here for 180 days?? I won't be able to have her at home with me?

Thanks,

Renee

 

Hi Renee,

Thanks for reaching out, we'd be happy to provide some information. While the process to move a dog to Australia does take 190 days when it's all said and done, your dog will only need to stay in a quarantine facility for 10 days, and that occurs at the very end, after she has arrived in Australia. She will be home with you the entire time you're still in Canada.

While you're still in Canada, you'll be preparing your dog for the move by completing various vaccines (which need to be done in a particular order and at particular times), and you'll also want to work on crate-training if necessary. Check the Australia Government website for more information about what steps you'll need to complete.

Hopefully this helps, Renee! We've moved many dogs and cats to Australia and would be happy to talk to you and/or help arrange your move. Just let us know if you're interested in finding out more, and good luck with everything!
 

Pet Travel to England

Wednesday, June 4, 2014 by Pet Travel Questions

Name: Nitika
Number of Pets: 1
Pet Type: Cat
Pet Breed: Long-haired House Cat
From: Oslo, Norway (Gardemoen Airport)
To: Waybridge UK, (Heathrow)

 

Hi,

I do have some questions: How much will this cost? Can the relocation be timed to match my arrival in the UK? This is to ensure minimum transit and in-crate time for the cat. How is PetRelocation different from airlines like Lufthansa and British Airways? Do you offer more options?

Best Regards
Nitika

 

Hi Nitika,

Thanks for submitting a question to us, we'd be happy to offer some guidance. First, here are the pet import requirements for the UK. Your cat will need to follow a few rules and show proof of updated vaccines, etc. in order to be admitted to the UK.

Regarding what we do: We provide door-to-door pet transportation services, which means we help plan the pre-move details (like vaccines and paperwork), we book the flight on a pet friendly airline (often British Airways or Lufthansa), oversee customs clearance and arrange transportation to and from the airport on both ends of the trip.

Usually our clients are not on the same flight as their pet, and we try to time the arrival so that it works for the pet owner (often pet parents want to travel first so that they'll have a chance to set up the new house before reuniting with their pet).

Our costs for moving one small pet internationally usually begin at around $2500, however the actual price will depend on several factors. Handling the move yourself will probably be a cheaper option but will simply take more of your time and effort. Reasons people hire us include not having the time to plan a move or feeling overwhelmed by the process and wanting to leave the details to an experienced team.

We'd be happy to chat if you have more questions for us, Nitika. Either way, good luck with everything!

 

Pet Travel and Microchips

Wednesday, June 4, 2014 by Pet Travel Questions

Name: Sylvain
Number of Pets: 1
Pet Type: Dog
Pet Breed: French Toy Puddle
From: France
To: Boston, MA

Hello,

My dog is currently tattooed (as an identifier). Some other dogs have a microchip to identify them. What is the recommendation to identify dogs in Massachusetts? Is a chip mandatory or is an ear tattoo okay?

Thank you,

Sylvain
 

Hi Sylvain,

Thank you for your question! Technically you do not need to have a microchip to import your dog to the United States or meet Massachusetts laws. Here are the requirements; essentially, to travel to the US, you need a vet health certificate and proof of an updated rabies vaccine.

That being said, we often recommend that dogs and cats receive microchips for safety's sake. In the event of a separation (though hopefully that never happens), microchips holding updated information make it more likely that a reunion will occur. Also, if you ever want to to go back to France (or to another country with stricter requirements for pet import), you will need to have your dog microchipped.

Here is more information about microchips from our blog in case you have further questions about them.

Hopefully this has been helpful, Sylvain. Good luck with everything, and please let us know if you require further assistance.

Would You Take Your Cat on Summer Vacation?

Tuesday, June 3, 2014 by Pet Travel Questions

Name: David
Number of Pets: 1
Pet Type: Cat
Pet Breed: House cat
From: Spain
To: USA

Hi,

My girlfriend lives in Spain. She wants to bring her cat to the United States for the summer vacation. Is this possible?

Thanks,

David

 

Hi David,

Thanks for your question! We often receive similar queries from pet owners wondering about the pros and cons of bringing a furry family member along for a vacation (here's a recent example from the blog). Moving a pet due to a permanent relocation makes it an easier decision (most people go with "yes"), but when it's a relatively short trip it can be tougher to decide.

First, it's important to know what this vacation would entail. In this case you would need to follow the pet import requirements for the United States, and then upon your return, meet the pet import requirements for Spain. Your cat will also need to have an airline-approve travel crate (and hopefully feel pretty comfortable spending time in it). Also, you should choose a pet friendly airline and research their particular procedures for booking a flight, etc.

It will take a significant amount of time and effort to make this round trip with your cat (not to mention the cost of the flights and vet visits), so it all depends on what your girlfriend is prepared for. Also important to consider is the cat's point of view. Will he/she transition easily and deal with two long trips without too much anxiety? Would it be better to leave her/him at home under the care of a trusted pet sitter?

So, the short answer to your question is "yes, it's possible" but as you can see there are many factors to consider here. We hope these details have been helpful in assisting with making a decision, and if you have any further questions, just let us know.

Thanks for reaching out, and good luck with everything!

Cat Travel to Indonesia

Monday, June 2, 2014 by Pet Travel Questions

Name: Maria
Number of Pets: 3
Pet Type: Cats
Pet Breed: Short hair cats
From: USA
To: Jakarta, Indonesia

Dear Sir or Madam,

I am planning to move permanently to Jakarta, Indonesia with my three cats. I am really confused about where to begin and am uncertain about how to search the internet to find answers.

I am wondering what are the requirements and which airline allows to carry them into the cabin (I'm hoping to able to put them underneath seats). Please kindly advise.

Thank you so much and I greatly appreciate your help!

Maria

 

Hi Maria,

Thanks for your questions, we'd be happy to provide some information. First, you can take a look at the pet import requirements for Indonesia. Your cats will need a veterinary health certificate and you'll need to follow the procedures as outlined regarding the rabies titer test, etc. Here is more information from our website for you to look over.

We suggest booking a flight with a pet friendly airline -- we often use KLM for pet flights in this part of the world. You can check out their options to decide what may work best for you. Flying pets in the cargo area often sounds scary to people who have never traveled with a pet before, but when handled correctly this is a safe option. Please take a look at these frequently asked pet travel questions along with these common misconceptions about pet travel to help you better understand the process.

If you think you'd like some assistance and want to know more about our door-to-door pet transportation services, please fill out our free quote form.

Hopefully this helps to get you started! Good luck, and let us know if we can help with your cats' move.
 

Q&A: Pet Travel to Peru

Thursday, May 29, 2014 by Pet Travel Questions

Name: Eileen
Number of Pets: 1
Pet Type: Dog
Pet Breed: Golden Retriever
From: United States
To: Lima, Peru

 

Hi PetRelocation,

I am considering taking my dog with me to Peru for a year or so. Does Peru require quarantine?

Thanks,

Eileen

 

Hi Eileen,

Thanks for your question! There is currently no quarantine required for pets traveling into Peru from the United States. Please take a look at this overview of the import requirements via the USDA for more specific information about what you'll need to do.

In addition to securing a health certificate and proof of an updated rabies vaccines (you'll find more details in the above links), you'll also want to book a flight with a pet friendly airline and make sure you have an airline-approved travel crate. When you return to the United States, you'll need to follow these pet import requirements in order to be accepted back into the country (these are pretty comparable rules and there is no quarantine here, either).

Hopefully this helps to start you on your way, Eileen. Please let us know if you're interested in finding out about our door-to-door services, and either way, good luck with everything.

 

Pit Bull Travel From the United States

Wednesday, May 28, 2014 by Pet Travel Questions

Name: Kurt
Number of Pets: 1
Pet Type: Dog
Pet Breed: Pit Bull
From: Scottsdale, Arizona USA
To: Barcelona, Spain

 

Dear PetRelocation,

I cannot find any rules for pets coming from the United States, only the UK and Euro zone. I need some direction about where to look.

Thanks,

Kurt

 

Hi Kurt,

Thanks for reaching out to us. The best source of information for finding pet import requirements from the United States would be the USDA. Here is a link with an overview on how to bring pets to Spain from the US.

Please look over these requirements and let us know if you'd like some help organizing your move. In addition to showing proof that your dog has been microchipped before the rabies vaccine was administered, you'll also want to book the flight with a pet friendly airline and follow their procedures regarding crate size/style, etc.

Traveling with a pit bull sometimes presents extra challenges due to breed restrictions you may encounter, so it's worth checking out the most current rules in Spain to make sure you're in compliance. The Ministry of Agriculture, local vets and shelters are sources we often suggest, as they tend to have the most up-to-date information.

Hopefully this helps to get you started. Please let us know if you require further assistance, and good luck with your relocation.


 

Summer Vacation with a Dog: Is It a Good Idea?

Thursday, May 22, 2014 by Pet Travel Questions

Name: Emily
Number of Pets: 1
Pet Type: Dog
Pet Breed: Lab/Border Collie mix
From: Los Angeles, CA, USA
To: Costa Rica

 

Dear PetRelocation,

We are traveling to Costa Rica this summer and we would like to take our dog with us. We will be there for two months so we'd like a round trip for our dog. Is that possible? We'll be traveling from mid-June to mid-August.

Thank you,

Emily
 

Hi Emily,

Thanks for the question! Bringing your dog to Costa Rica will mean meeting the pet import requirements the country abides by. You can find an overview of that information here via the USDA. As you can see, you'll need a health certificate, rabies certificate, and your dog will need to be vaccinated against Leptospirosis.

You will also need to book flights with a pet friendly airline (we often use United to fly pets from the United States to Costa Rica) and also make sure you have the correct travel crate.

To come back to the United States, you'll need to look over these pet import requirements and make sure you're in alignment with them. Most notably, you'll need to obtain a vet health certificate issued within 10 days of travel to once again show the airline your dog is healthy and fit to fly.

If you're okay with dealing with the time and expense of traveling with your dog (it will be a few hundred dollars when the two trips are all said and done) and you also think your dog will handle the experience without too much stress, it should be possible to bring him/her along with you. That being said, when facing such a relatively short trip, many pet owners decide to leave their pets at home with a trusted pet-sitter rather than deal with the effort that international travel demands.

It's up to you, of course, and if you'd like to speak to us further, we're available to talk. We also recommend talking to your vet about any concerns you may have.

Hope this helps, Emily! Again, please let us know if we can be of further service.

Questions About Chinchilla Travel

Wednesday, May 21, 2014 by Pet Travel Questions

Name: Vonique
Number of Pets: 2
Pet Type: Chinchilla
From: South Africa
To: New Zealand

 

Hi PetRelocation,

Can I bring my pets with me to New Zealand? Are Chinchillas allowed?

Thanks,

Vonique

 

Hi Vonique,

Thanks for contacting us with your question. According to the official New Zealand Government website, Chinchillas can only be imported to New Zealand if they're coming from the United Kingdom. You can find more information here.

As you can see, New Zealand is a strict country when it comes to importing pets due to its rabies-free status -- sorry to be the bearer of this news.

Please let us know if you have more questions, and for future reference, here is some information about how to travel with a Chinchilla.

Good luck with everything, and let us know if we can ever be of service in the future.


 

Travel Tips to Help Nervous Cats

Tuesday, May 20, 2014 by Pet Travel Questions

Name: Veronika
Number of Pets: 2
Pet Type: Cat
Pet Breed: Domestic
From: Mexico City, Mexico
To: Budapest, Hungary

 

Dear PetRelocation,

My cats are very nervous, stressed and afraid when transported and I know they shouldn't be sedated during the flight. They are also too big to travel in the passenger cabin. I don't know what the best option is. I am afraid it will be too stressful (long flight plus connecting flight) to move them with me. What should I do?

Thank you,

Veronika
 

Hi Veronika,

Thanks for your questions -- you're not alone in having concerns like these! Many people think it's impossible to move a pet (especially a nervous cat), but there are ways to minimize stress.

  • First, if you decide to go forward with the move, you'll want to help your cats get used to their travel crates as much as possible. Once they can see the crate as a safe and comfortable place to be, they will be much calmer travelers. Here is an overview of our tips for how to crate train a cat.
  • Second, choose a pet friendly airline. This is an extremely important part of minimizing the risks of pet travel, and we often KLM and Lufthansa for European trips due to their pet policies and good safety records.
  • Additionally, talk to your vet, educate yourself as much as possible, and consider hiring professional assistance for your move. All of these things will help to put you into a calmer frame of mind, which will in turn help your cats to feel less anxious.

A final word: we have helped thousands of pets move safely and, again and again, we hear from our customers that the transition is much smoother than they expected it to be. Hopefully this (and the information above) helps you to start your way in the right direction.

Please let us know if you have further questions, and good luck with everything.

 

Don't Fall For A Bird Scam!

Tuesday, May 20, 2014 by Pet Travel Questions

Name: Joseph
Number of Pets: 1
Pet Type: Bird
Pet Breed: Hyacinth Macaw
From: Belgium
To: California

 

Dear PetRelocation,

I saw an ad in the Penny Saver and have some questions about it. The couple said they have a parrot in Belgium and can provide the vaccination paperwork and health certificate. All they ask is that I provide $200 Euro for the flight since they don't have the time to take care of the parrot. They said they are Zoologists and are currently in Belgium doing animal research.

I have a few questions:
1. Do I need to know the person's name when they export the bird?
2. Do they need the Belgian Veterinarian to issue the current health certificate? Please advise if I need to take the risk.

Thanks.
Below is the email from the couple..
---------------------------------------
From: meiway miranda (meiwaymiranda@gmail.com)

Thank you for your email. My wife and I are zoologists and we are currently in Belgium for an intensive program of research on farm animals. we were about to travel out that is why we wanted to give the parrot away to a lovely home here in the US since we do not no much about the people in Belgium and if they are pet lovers.

Plus since we came here, we do not have time to take care of this wonderful parrot (you can not believe it?) The nature of this study is so time consuming that we spend almost all our time outside the home. So I and my wife decided not sell it to you , but all we ask from you is if you are willing to pay for the transportation and delivery of the parrot to you , we will give him to you for free he already has all their travel documents we obtained when we were
coming to Belgium. We have made all necessary inquiries and it will cost 200 euro to transport it from here to you in your home

So if you are good with it, we need you to give us your shipping address, which will include :

Your full name ...............
Your phone number ...........
Zip / City / State ..............
Street / Address ................
and the nearest airport in your area

so with this information, I will take the parrot to the pet delivery company and reserve a flight for him. When that is done, the delivery agency will contact you to confirm the reservation and then they will inform you on how to pay for the flight and once you do that, a flight shall be activated for the parrot. so get back to me with the delivery details, so that I can go and book a flight for the parrot. thanks and waiting to hear from you at your soonest convenience.

 

Hi Joseph,

Thanks for the question. Quite simply: This is a scam. Do not send any money to these supposed zoologists, and cut off all communication with them immediately. They are only trying to take money from you, and they do not have a parrot.

Here is more information about bird scams and what they typically entail. Usually pet scammers of any kind use similar tactics; they often ask simply for transportation fees that are unusually low, and they stress they are "just searching for a good home" for the pet. Their emails tend to be filled with grammatical errors and emotional pleas, as well.

Unfortunately pet scams continue to be pretty common occurrences (we run across them on a regular basis, anyway), so it's important to be educated and to stay wary of buying pets online. Do research to make sure you're dealing with legitimate sources, and better yet, adopt locally instead!

Sorry this happened to you, Joseph. Please contact us if you have any more questions, and stay smart out there, everyone.
 

Service Dog Travel to Australia

Monday, May 19, 2014 by Pet Travel Questions

Name: Ingrid
Number of Pets: 1
Pet Type: Dog
Pet Breed: Pug
From: Canada
To: Australia

Hi,
Can I travel with my emotional support animal (in cabin) to Australia? Which airline would you suggest?

Thanks,
Ingrid

 

Hi Ingrid,

Thanks for your question. We typically use Qantas Airlines for our Australia pet moves, and they have explicit rules about pet travel. Service animals are sometimes allowed to travel in cabin, but certain requirements must be met and this is only applicable to particular routes.

Please review the information Qantas has posted on their website regarding service animal travel, and it will probably be a good idea to call and speak to someone directly about your situation. Whenever documentation is required, in this case service dog identification, it's smart to make sure you're on the right track before you book your flight.

Hope this helps! If you decide you'd like some help moving with your dog, please give us a call at 1-877-PET-MOVE or fill out our free quote form.

Thanks again for reaching out, and please let us know if we can of further assistance. Good luck!
 

Dog Travel to New Zealand: "Which Breeds are Banned?"

Monday, May 19, 2014 by Pet Travel Questions

Name: Micheal
Number of Pets: 2
Pet Type: Dog
Pet Breed: Cavachon & Cavapoo
From: UK
To: New Zealand

Hi There,

I've just been on a website that seems to suggest you can't take Cavachons or Cavapoos to New Zealand to live (it says hybrids are not allowed); am I reading that correctly? It seems strange, as both breeds are gentle-natured and trouble-free.

Hope I'm wrong!

Many thanks,
Micheal
 

Hi Micheal,

Based on the official New Zealand pet import website, there is no indication that mixed breed dogs of this kind are banned from entry. Take a look at this document for an overview of what you'll need to do to bring your dogs into the country.

It's possible that you came across some unclear information out there -- it's always wise to double check everything you read online and go to official sources when possible. Dogs (full blood and mixes) of a certain breed are prohibited, but those are the traditionally banned breeds that include Pit bull terriers, etc.

Please contact us if you think you'd like some assistance with your move. We offer door-to-door services and assist with pre-move paperwork, flight bookings, customs clearance and quarantine arrangements. If you're looking for something like that, a Specialist would be happy to go over the process with you in more detail.

Hope this helps, and good luck with everything!

Seeking Answers About Cat Travel from Kazakhstan

Thursday, May 15, 2014 by Pet Travel Questions

Name: Julia
Number of Pets: 2
Pet Type: Cats
Pet Breed: Bombay Mix
From: Almaty, Kazakhstan
To: Atlanta, GA, USA

Dear PetRelocation,

I need your help. I am having difficulty finding information about what I must do to bring my cats to the US. The vet clinics here don't have much information and lack organization regarding the sequence in which I must do vaccinations, rabies shots, etc.

The embassy is also without info on this. I would appreciate any help you can give me.

Kind regards,
Julia

 

Hi Julia,

Thanks for checking in with us. Luckily, bringing cats to the United States is a pretty straightforward process. You need a health certificate from your vet stating that your cats are healthy (this should be issued within 10 days of flying), and they should be vaccinated against rabies at least 30 days before you fly. Here is an overview of the pet import rules for the United States. It sounds like you may need to contact additional veterinarians to track down the health certificate, as not all vets may know about them. You can also contact the Ministry of Agriculture for information about exporting your cats.

You should also check with the airline you're planning to use to find out about their requirements and procedures. We recommend choosing a pet friendly airline (we have used Lufthansa to fly pets out of Kazakhstan) and helping to get your cats acclimated to their travel crates well before you go.

If you have any further questions, please take a look at our blog for guidance or, if you'd like some assistance handling this move, you can fill out our free quote form. Thanks again, and good luck!