Relocating pets is a team effort, and we employ the help of agents and drivers all around the world to help transport your furry family members safe and sound.
Last month we introduced you to John Kernan of Pawsitively Dogs in our first Driver Spotlight, and today we'd like you to meet another trusted collaborator: Rebeca Berni of Dog Gone Taxi based near Seattle, WA.
We've worked with Rebeca many times and now we're taking a moment to shine the spotlight on her. Read on to find out more about one of our top pet agents!
How long have been in the pet transportation business?
I've been in this business since 2005.
How did you get started?
I was the owner/operator of a physical therapy center for dogs (doing warm water hydrotherapy). Many clients had difficulty getting their pets to and from their appointments, as the dogs were disabled or had injuries that made it difficult for them to walk.
That's when I started Dog Gone Taxi. Soon after that - about six months later - a dog transportation company in Seattle that did daycare & boarding drop-off and pickups went out of business. They kept their website but changed their phone number to our number without letting me know. We grew our local business rapidly after that. A year later we got a call from a pet broker service to do an airport delivery. They helped educate us on the industry and told us how to get fully licensed with USDA.
Year after year we have added more pet brokers and gotten more experience in the industry. In 2010 we started providing private (one families' pets at a time) cross-country pet relocation. As the pet transportation business grew, I became unable to do the water therapy clients and changed that business into pet boarding and daycare. We now offer pet boarding (dogs & cats) and doggie daycare in our Seattle office, as well as the transportation business in WA, OR, and CA, and we now have several employees.
Rebeca Berni (and dog pals) on a cross-country trip.
What’s your average day like?
There is no average day. Some days we have check-ins at 4 a.m. and pickups at 11 p.m. Typically in the AM we have our local business daycare/boarding drop-offs and again for a few hours in the afternoon. The airport check-ins and drop-offs are fit in between.
What’s your most memorable pet move experience?
We recently moved 12 roosters & chickens from Victoria, BC to Fargo, ND. They were family pets, kept in the home and in a coop. Fresh eggs in the AM meant that the chickens were happy!
Do you have pets of your own?
Yes, I have two dogs. A Bichon and 17-year-old blind Beagle.
What’s your favorite part of this job?
Seeing the happy owners face when their pet has been delivered all safe and sound. And of course, playing with the puppies!!
Do people find what you do unusual?
Yes, but once I explain what it is we do, they usually say, '"Oh, I wondered how people moved with their pets, I just never thought about it."
Stay tuned for another Driver Spotlight to appear on the blog soon... There are many more interesting pet agents to meet!