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Help Me Move My Pet

Cat Travel Question: Australia's 10 Day Quarantine

Monday, March 23, 2015 by Pet Travel Questions

Name: Elleni
Number of Pets: 2
Pet Type: Cat
Pet Breed: Maine Coon & Siamese
From: Thailand
To: Australia

Dear Sir/Madam,

I have heard the law has changed when bringing house pets from Thailand to Australia, where it used to be that you had to send the pets to Singapore for 6 months including one month quarantine. Now I hear that the quarantine period for a dog or cat is 190 days, where 180 of these days can be completed in the county of origin then there will be 10 days of quarantine in Australia.

Where can I find all the information relating to this? I have house cats who do not go outside my apartment in Bangkok. Where does the 180 days take place? At my home or a special facility?

Thank you in advance.

Kind Regards,

Elleni

 

Hi Elleni,

Thanks for your question, we'd be happy to offer some information. To start, here is a link to the Australian Government Department of Agriculture website -- here you can find out everything you need to know and build a timeline for your move that will outline when to get each vaccine and permit, etc. You're right that the quarantine time has changed (it used to be 30 days upon arrival in Australia and now it's 10), however you'll still need to make some special arrangements based on where you're starting your journey.

Thailand is not an approved country from which you can directly enter Australia with pets, so you'll have to choose a third country for your cats to spend time in. You'll need to follow these pre-export requirements carefully, and then the cats will fulfill the 10-day quarantine upon arrival (before that they can remain under your care).

For general advice, please take a look at these common pet travel questions and tips for crate-training your cats. If you've never traveled with a pet before the situation probably feels overwhelming, and even if you have it helps to brush up on a few basics.

Please let us know if you'd like some assistance moving your cats to Australia. Thanks again for reaching out, and good luck!

Cat Travel to the United States from Brunei

Thursday, March 19, 2015 by Pet Travel Questions

Name: Cathy
Number of Pets: 1
Pet Type: Cat
From: Brunei
To: USA

Hi,

I've seen quite a few examples of moving pets from the U.S. to international locations, but I was wondering if you assist with shipping from outside the U.S. back into the country?

We won't be moving for a few years, but I've been hearing nightmares about shipping pets -- most people end up giving them to new families!

Thanks,

Cathy
 

Hi Cathy,

Thanks for reaching out! We're definitely interested in helping people figure out their move options so that they don't have to leave a pet behind!

We often move pets into the United States from other countries (as well as between non-US countries), and we'd be happy to discuss your move with you. To start, you can take a look at this overview of the pet import requirements for the United States. This is a pretty straightforward country when it comes to importing pets; essentially you'll need a vet health certificate stating the cat is healthy and fit to fly.

You'll also need to find out what the additional airline requirements are, if any (we recommend choosing a pet-friendly airline and making sure your cat is as crate-trained as possible).

If you think you'd like some help arranging your cat's relocation, please contact us for a consultation. Finally, in order to assuage your fears a little bit regarding the safety of pet travel, please read over these frequently asked pet travel questions as well as our recent client pet travel experiences.

Hope this helps, and we hope to hear from you soon!

Pet Move of the Month: Kobe the World Traveling Conure

Wednesday, March 18, 2015 by PetRelocation.com Customer

KobeWe move quite a few dogs and cats here at PetRelocation, but every few weeks we have the chance to help a feathered friend relocate across the world, too. Today we're excited to introduce you to Kobe, a beautiful green-cheeked conure, as our featured Pet Move of the Month!

Kobe has actually moved with us before -- he went to South Africa back in 2013, and recently we helped him return to the United States with his owner, who says that Kobe is "handsome and he knows it."

Find out more about bird travel and Kobe's journey, and thanks to his mom for sharing their travels with us!

You’ve moved with Kobe before – how did this time compare?

I hired PetRelocation initially to help me move Kobe to South Africa when I decided to relocate there in late 2013. Reading up on the process it seemed pretty overwhelming, but PetRelocation got everything sorted out. Most importantly, Kobe arrived in South Africa in great shape after two months of quarantine.

Bringing Kobe back to the States was a bit easier because he only had to do quarantine when he arrived back in the States, and there was less paperwork to do because he is a U.S.origin bird. The thing that was the same was that Kobe arrived in great shape, seeming unfazed at all by his travels and quarantine.

What were some of your initial concerns about moving back to the United States or about bird travel in general?

My biggest concern in traveling with Kobe was always that he would be overly stressed or frightened by the situation. Those concerns were alleviated quite a bit after his first trip, and I've learned that birds are a lot more resilient than perhaps they're made out to be. Kobe also went on a lot of car rides in both the U.S. and South Africa, so that could have helped.

 

kobe

 

What surprised you about the bird travel process?

Everything this time around was pretty routine after the first move, but going back to the first time around, it's important for people to consider whether their bird is a CITES bird (protected species), which I believe most parrots, including Kobe, are. That made for  a lot more paperwork and headaches (mostly for the PetRelocation folks, not so much me or Kobe!). It also amazed me first time around how long it took for everything to come together. Fortunately I wasn't on a strict timeline at the time, but someone wanting to move with their bird should get started on the paperwork about six months before they intend to move!

How did Kobe handle the move and how did he settle in?

Amazingly well. I called the quarantine facility about once a week during his time there and only ever got positive reports, and once we were finally reunited after eight months apart a few weeks ago, it was like we'd never been apart. Like I mentioned before I've always been conscious to take Kobe out of his comfort zone (taking him for car rides, having other people handle him, etc.) so perhaps that has helped, but I want other bird owners to know that they don't necessarily have to be worried about their bird's well being if they want to bring their bird on a move; the bird can handle it. I think the expense and short time apart is well worth it in the end. 

 

kobe

 

How do South Africa and the United States compare in terms of bird-friendliness (any thoughts about cultural attitudes, amenities, etc.)?

South Africa is a very bird-friendly place -- in fact, I got the idea to add a bird to my family after a visit to South Africa a few years ago. I think birds are possibly a more common pet there than they are in the U.S.

What advice do you have for people who might be planning a bird move?

As I mentioned before, start as early as you can, and have patience -- a lot of the paper work takes time. And once you decide your bird will make the move, make efforts to take him out of his comfort zone. A few car rides in his travel crate (he will need a special travel crate approved by the TSA -- PetRelocation will give you all the details -- would be a great idea, and letting him spend time in the crate before he has to fly in it. 

And if you're on the fence at all because you're worried it won't be in your bird's best interest to move him, know that Kobe has handled two transatlantic moves incredibly well, and none worse for the wear. Birds love their people, and I think a short time apart and a bit of paperwork is better than the worry and heartache of having to re-home them.

 

kobe

 

What made you decide to hire assistance with Kobe's move?

When I first began to research moving Kobe, it became apparent pretty quickly that everything had to be done to an exact standard, and if you arrived at the airport with your bird and something wasn't right, you could be turned away, which would be horrible! I had enough to think about with getting myself moved, so I decided to entrust Kobe to PetRelocation. It was a great decision -- I wish they could have handled my paperwork, too! Mandy and the team were so thorough with updates that I knew Kobe would be completely taken care of every step of the way, and that proved to be true.

Thanks again to Kobe and his awesome owner! Please contact PetRelocation with your questions about how to move a bird domestically or internationally.

Cat Travel to the United Kingdom

Wednesday, March 18, 2015 by Pet Travel Questions

Name: Kate
Number of Pets: 2
Pet Type: Cat
Pet Breed: N/A
From: Cambodia
To: UK

 

Hi PetRelocation,

I would like to find out how I can take my cats home when I move back to the UK - no date set yet but just finding out information now for the future. What are the requirements before leaving Cambodia and upon arrival in the UK?

Also, I've seen that some airlines allow pets in the cabin as long as their carriers can fit under the seat. How does that work in terms of them going to the toilet, on a 10+ hour flight?! Or is it better to put them in the hold, especially as there are two of them? Any advice gratefully received.

Thanks,

Kate

 

Hi Kate,

Thanks for your questions, we'd be happy to offer some information. It's usually best to review the official government website of the country to which you're traveling -- in this case the Department for Environment, Food and Rural Affairs (DEFRA). Here you'll find information about the Pet Travel Scheme as well as how to import pets to the UK from "unlisted" countries -- which Cambodia happens to be.

Many international flights will only allow pets to travel via cargo. Though this sounds scary to many at first, it's actually a safe and even preferred method of traveling when cats are well crate-trained and when you choose a pet-friendly airline. Please find more information in this pet travel overview.

Ten or more hours seems like a long time for a pet to withstand, but as you can see from our client pet travel stories, pets travel safely all the time and tend to return to their normal schedule and temperament pretty easily. Again, crate-training is very important and we do recommend placing an absorbent material in the bottom of the crate to help keep it as comfortable as possible during the journey.

Please contact us if you have any questions and would like some assistance with this move. We'd be happy to help.

Either way, good luck with your cats' trip!


 

Flying With Pets: Cat Travel to France

Monday, March 16, 2015 by Pet Travel Center Questions

Name: Karen
From: Bellingham, WA, USA
To: France
Pets: Pursia (Cat, American Shorthair, 16 yrs, 9 lbs); Kimba (Cat, American Shorthair, 3 yrs, 12 lbs); Zuri, (Cat, American Shorthair, 3 yrs, 13 lbs)
 
 
Hi PetRelocation,
 
We plan to move to the South of France (near Montpellier) this fall with our three cats. We'll probably fly out of Seattle or possibly San Francisco. Would it be better to fly direct to Paris, then drive to South, rather than taking two separate flights?
 
Pursia is getting old and a bit frail. We are worried that the trip will be to hard on her. Also, just juggling 2-3 cats plus all our other luggage will be a challenge as well as the fact that there are no direct flights from the US West coast to the South of France.
 
Thanks,
Karen
 
Hi Karen,
 
Thanks for your questions! First, please take a look at the pet import requirements for France if you've yet to do so. It may also be helpful to look over these basic pet travel tips, and, just in case your cats are not big fans of their travel crates, these cat crate-training tips.
 
We encourage you to research the airline rules regarding cat travel so that you're clear about what your options are -- for international flights it's often necessary that your cats fly in the cargo area (this makes your own trip easier, also). When our clients have very long flights, we often schedule a layover that allows time for pets to take a break and exit their crates, which allows for a less strenuous trip overall.
 
Truthfully there is no right or wrong choice when it comes to the scenarios you're proposing -- both can work out just fine when the right steps are taken to prepare (these steps include crate-training and choosing a pet-friendly airline). Please read over the links we've provided above, talk to your vet about any concerns you may have, and gain some further insight into the pet travel process by reading over some of our recent client pet travel stories.
 
If you think you'd like some help arranging this move, please fill out our online consultation form. We've helped many pets travel long distances safely and would be happy to help you, too.
 
Good luck with whatever you decide!
 

Pet News Round-Up: SXSW & Travel Tidbits

Friday, March 13, 2015 by PetRelocation.com Master

Are you coming to our Yappy Hour March 13 and 14?

Pet panels and events at SXSW.

Meet Joe, one of our pet-loving, hardworking Corporate Account Managers.

How to avoid puppy scams.

Remember that pet moving expenses are tax deductible.

You've heard of DogVacay, but did you know there's a CatVacay, too?

 

Luther

Have a good weekend!

 

Cat Travel from Mexico to the United States

Thursday, March 12, 2015 by Pet Travel Questions

Name: Merri
Number of Pets: 1
Pet Type: Cat
From: Mexico
To: Washington State, USA

 

Hi PetRelocation,

We are moving from Mexico to Washington State, USA. We want to bring our cat, but have never traveled with a pet. We are not sure about veterinarian documentation and if we can carry the cat inside the plane with us.

Thanks,

Merri

 

Hi Merri,

Thanks for reaching out! We'd be happy to offer a few pieces of advice.

First, please take a look at these frequently asked pet travel questions. When traveling with a cat to the United States, you'll need a vet health certificate, an airline-approved travel crate, and we recommend helping your cat to be as acclimated to the travel crate as possible (here are some cat crate training tips). An updated rabies vaccine is technically not required, but we do recommend that your cat is current.

The answer to your cabin question will depend on what airline you use. Typically international flights do not allow pets to travel in the cabin, so you'll need to do some research regarding possible exceptions. Here at PetRelocation, we book cargo flights for our clients' pets using pet-friendly airlines (United, KLM and Lufthansa are a few examples). When planned mindfully, cargo pet travel is a safe option.

For reference, here are the pet import requirements for the United States. If you think we can be of further assistance, please fill out our online consultation form. Finally, to learn more about the pet travel process from the pet owner's point of view, we invite you to read through some of our recent client stories.

Hope this helps to get you started! Again, let us know if we can help with your move, and good luck with your cat's relocation!
 

Pets at SXSW: Going Beyond Cat Videos

Thursday, March 12, 2015 by Caitlin Moore

sxswAs animal lovers interested in all the latest pet and pet travel trends, the PetRelocation team is always curious about the pet presence at SXSW -- one of the biggest tech conferences in the world.

Each year a few Interactive panels embrace animal-related topics (usually in the form of cat videos and social media), and side parties often feature pet guests of honor to drum up attendance and publicity for various start-ups and brands.

So, what's going on in 2015? Here's a rundown of pet-related events at SXSW this year.

Official SXSW Panels:

'Cat'astrophe: Good, Bad & Ugly of Internet Cats -- Despite their online popularity, do cats get less care and respect than dogs in the real world? Bryan Kortis of PetSmart Charities and Jackson Galaxy, a cat behaviorist, discuss the lives of cats in today's well-meaning but often very flawed world. This panel is open to Interactive, Gold and Platinum badge holders. (Monday, March 16, 3:30 p.m. to 4:30 p.m.)

Animal Planet's Next Cat Star Party -- Here's a chance to hang out with the next big cat reality star (because that exists, of course) and vote on your favorite finalists while partying with fellow cat lovers and Austin 80s cover band The Spazmatics. This event is open to Interactive, Gold and Platinum badge holders. (Sunday, March 15, 8 p.m. to 2 a.m.)

GIS Mapping: Using Technology to Save the Lives of Dogs and Cats -- Presenters from the ASPCA will discuss how advances in technology can help lower euthanasia rates and alleviate pet homelessness. This panel is open to Music, Interactive, Gold, Platinum badge, and Artist wristband holders. (Tuesday, March 14, 10 a.m. to 11 a.m.)

VodkaforDogPeople: Matchmaking a Business Heart -- Two Austin businesses, Tito's Handmade Vodka and Emancipet, have forged an unlikely but strong and mutually beneficial partnership that relies on a love of pets. Reps from each company, Beth Bellanti and Amy Mills, will tell you all about it. (This panel is open to Interactive, Gold and Platinum badge holders. (Monday, March 16 3:30 p.m. to 4:30 p.m.)

Events Involving Pets:

Mophie Rescue: If you find your phone battery can't quite keep up with the constant texting and Twitter-checking that SXSW demands, maybe a dog can save you. Festival folks are invited to tweet at @Mophie and, if you meet the designated requirements (phone life and location), a St. Bernard will come to your rescue with a phone charger. Sounds pretty gimmicky, but at least the dogs are adoptable? (Ongoing)

PetRelocation's Yappy Hour -- Of course we have to mention our own party! We're inviting pet lovers to stop by for some puppy playtime on Friday and quality cat time on Saturday (all furry friends are up for adoption with Austin Pets Alive!) along with free beer, a photo booth, swag and more. Find out more and RSVP here. (Friday, March 13, 1 p.m. to 6 p.m. and Saturday, March 14, 10 a.m. to 4 p.m.)

Haus of Bacon -- Grumpy Cat is returning to SXSW for the third year in a row and will be appearing at a "one-of-a-kind art gallery that includes a team of celebrity cats." This blessed event will take place at 200 N. Congress and is free and open to the public. (Saturday, March 14, 1 p.m. to 8 p.m. and Sunday, March 15, 1 p.m. to 6 p.m.)

Did we miss any? Some side parties might be dog-friendly (note that ours is not), but we suggest considering your pet's comfort and safety before bringing them to a crowded or loud event. Have fun, everyone, and we hope to see you at SXSW!

Incredible Experiences: Retiring (with Five Cats)

Tuesday, March 10, 2015 by PetRelocation.com Customer

Name: Mark
Pet's Name: Garfield, Elle, Shorty, Mama, Lil Girl
From: Oceanside, CA
To: Pleasant View, TN
 

"Moving to Our Retirement Home"

We were fortunate in that we had quite a bit of lead time before making our move. From my first communication requesting a quote to our cats being delivered to our new house, this was the least stressful portion of the move.

We were in constant communication with Whitney and Ashley leading up to the day of travel. Both were very proactive in ensuring that we had everything required to successfully transport our feline family members, even though we would already be in transit. The only glitch, which was not a problem caused by PetRelocation, was that they had lost their contact in Nashville, but that was easily remedied with a Google search.

Our cats were delivered to our doorstep, and were no worse for wear than anyone else who had to fly from LAX to Nashville. I would use this organization if there is another long distance move in our future, and highly recommend them to anyone who may have a long distance move and does not want to have the added stress of including their pets while moving.




Home Sweet Home

Pet News Round-Up: Pets on Trains & Upcoming Events

Friday, March 6, 2015 by Caitlin Moore

In the news: PetRelocation was featured by Built In Austin this week.

Have you ever complained about a neighbor's barking dog?

A cat tracking project has begun in Adelaide.

Pet import rules for the United Arab Emirates have changed a bit.

The U.S. House has approved a bill expanding pet-friendly Amtrak travel.

You're invited to our SXSW Yappy Hour March 13 & 14!

 

dylan

Have a fun weekend!

 

Options for Safe and Cost-Effective Cat Travel

Tuesday, March 3, 2015 by Pet Travel Center Questions

Name: Cherie
From: Murrieta, CA
To: San Rafael, CA
Pet: Cali (cat, calico, 7 years old, probably 6 or 7 lbs.)

Dear PetRelocation,
 
What would be the approximate price for a cat her size to travel from Murrieta, CA to San Rafael, CA? I am going to be out of town for about a month and my daughter is in college up there. I am moving when I get back and I don't want her to be with strangers in a boarding kennel.
 
She's very sweet and lovable. She has to be right next to me all the time. She loves my daughter, too, and I don't think she'd do well being kenneled.
 
Thanks,
Cherie
 
 
Hi Cherie,
 
Thanks for the question! It looks like you're wanting to move your cat a distance of about 470 miles. The two options we see are to transport her by car or to fly from San Diego to San Francisco and arrange transportation to and from the airport on either end.
 
Either way you end up choosing, we recommend helping Cali to become as acclimated to her crate as possible so that she won't feel overly anxious during the trip. Here are a few tips for crate training a cat. If you decide to drive her and can't do it yourself, we suggest using IPATA.org to possibly find a local agent who is available for pet ground transportation.
 
Alternatively, you can look into booking a flight and having Cali fly with you (or a friend) in the cabin or unaccompanied in the cargo area (this second option can be done with the help of a professional pet travel service, as well). Based on the geography, it looks like a fair amount of car travel will still be involved with this pet relocation, so you'll either need to devote time to this endeavor or money towards hiring someone else to assist. Note that cats need to have a vet health certificate when flying in order to assure the airline they are healthy and fit to fly. Find out more about domestic pet travel here.
 
Making the drive yourself would probably be the least expensive option, but we understand that it's not always possible to easily handle something like that. If you'd like to learn more about our door-to-door pet travel services, please fill out our consultation form. We'd need a few more details to arrive at an accurate price estimate, but generally speaking our costs to move a small pet domestically begin at around $1200.
 
Hopefully this gives you an idea of where to begin, Cherie. Please let us know if we can be of further assistance!

Pet Travel to New Zealand: Quarantine Questions

Monday, March 2, 2015 by Pet Travel Questions

Name: Vicki
Number of Pets: 1
Pet Type: Dog
Pet Breed: Collie mix
From: USA
To: New Zealand

 

Hi PetRelocation,

I see that there is a 180 day quarantine with 150 done in the USA. Is this at a quarantine facility? Or is it something else? This is only a possible move if my daughter returns to New Zealand in the fall.

I have kept Stella for the past six months while my daughter is there, but if she goes back she wants to take the dog. However, if the quarantine is too onerous, I will keep her again.

Thank you,

Vicki

 

Hi Vicki,

Thanks for your question! Since New Zealand is a rabies-free country, moving pets here does require quite a bit of time and planning. There is indeed a preparation process that takes at least 180 days, but most of this consists of vaccines and paperwork and can be done at home with you. Upon arrival to New Zealand, a minimum 10-day quarantine must be fulfilled at an approved quarantine facility in Auckland, Christchurch or Wellington.

Here is an overview of the pet import requirements for New Zealand. You can also take a look at the official government site for more detailed information about the fees, timelines, and quarantine facilities.

Many people choose to hire professional assistance with a move to New Zealand due to the complex nature of the process. If you'd like to find out more about PetRelocation's door-to-door services, please fill out our online consultation form.

For a better idea of what to expect of this process, you're also welcome to read a few of our New Zealand client pet move stories; here's one about Wednesday the cat, and here is an overview of a three pug move to New Zealand.

Hopefully this helps to get you started! Good luck, and please let us know if we can be of further assistance.
 

Cat Air Travel to the United States: Surprisingly Straightforward

Wednesday, February 25, 2015 by Pet Travel Questions

Name: Dee
Number of Pets: 1
Pet Type: Cat
From: United Kingdom
To: United States

 

Hi PetRelocation,

I am currently living in the UK. My cat moved here with me and my family about 3 years ago, in 2012. We moved here from the US. We will be moving back to the US this summer. I want to make sure that everything runs smoothly and I have done everything that needs to be done.

It appears that I only have to have a current rabies vaccine and a health certificate issued within 10 days of our arrival in the US. Are there any other requirements? Also, will my cat be able to travel in the cabin of the plane with me? Coming into the UK he had to travel as cargo.

Thanks,

Dee
 

Hi Dee,

Believe it or not, coming into the United States with a cat is a pretty clear-cut process. As you'll see outlined here, your cat will need a vet health certificate showing the airline he is fit to fly, and proof of an updated rabies vaccine is also recommended. As the Centers for Disease Control website states, though rabies vaccines for cats are not required for successful import, the state you live in may ultimately require one (and many people agree it's a good idea to vaccinate your cat against rabies either way).

Other than that, we suggest checking with the airline to find out about additional rules and regulations. We typically use British Airways or United for pets going between the United Kingdom and the United States, and these airlines both require pets on this route to fly via cargo. To prepare for this, we recommend making sure your cat is well-hydrated and as acclimated to the travel crate as possible.

You're in a great place since you've traveled before and generally know what to expect, but if you have any further questions or think you'd like some help carrying out the move, please contact us for a consultation.

Thanks for your question, good luck, and welcome back to the United States!

Incredible Experiences: Coco's Move to England

Wednesday, February 18, 2015 by PetRelocation.com Customer

Name: Ben
Pet's Name: Coco
From: Austin, TX
To: London, England
 

"PetRelocation made moving the cat overseas simple."

We were faced with a dizzying number of decisions as we prepared our move from Austin to London. We felt fortunate that moving the cat -- something we vastly underestimated in its complexity -- was taken care of by PetRelocation.

They took care of all the paperwork, the sequencing of the vet visits, and then on the day of the move, we were thoroughly prepared for our cat to fly to London

coco

Coco

We received updates throughout the day and then he arrived at the front step of our new home -- on time and understandably anxious from all of the travel, but otherwise completely fine. I kept Coco in a quiet room for the remainder of the day and then he settled in ever so well.

PetRelocation had lots of tips and experience to share and made everything go very smoothly.

--

Thanks to Ben for sharing this experience with us! Moving soon? Please contact PetRelocation to find out about your pet transport options.

Cat Travel from Australia to the United States

Tuesday, February 17, 2015 by Pet Travel Questions

Name: Caroline
Number of Pets: 2
Pet Type: Cats
Pet Breed: DSH
From: Australia
To: Arizona, United States

 

Hello :)

I am totally up the creek without a paddle with no clue of what is needed to relocate my cats. Do they need vaccinations, and if yes, what sort? Would there be a very simple way of relocating them other than using very expensive companies that specialize in this?

Any information you could send my way would be appreciated.

Have a great day :)
Caroline

 

Hi Caroline!

We're happy to help shed some light on your creek-sans-paddle situation. Unless you've moved a pet before, there's no reason you would even know where to begin (which is completely understandable).

To start, please take a look at the pet import requirements for the United States. Your cats will need a vet health certificate (for the airline) stating they are healthy and fit to fly. A rabies vaccine is technically not required, but since you might want or need to have your cats vaccinated once you're settled in Arizona, it wouldn't hurt to take care of this before you travel and have that documentation handy, also.

Furthermore, here are a few basic pet travel tips that we suggest looking over. It's important to choose a pet-friendly airline and to help your cats become as acclimated to their travel crates as possible in order to help ensure a smooth trip.

It's not necessary to hire professionals to handle this trip and many people choose to book the flight, take care of the vet visits and paperwork, etc. on their own. If you do decide to enlist support, however, we'd be happy to tell you more about our door-to-door services.

Hope this helps! Just let us know if we can be of further assistance, and good luck with everything.

Pet Move of the Month: Fred & Wilma's Trip to Japan

Tuesday, February 17, 2015 by PetRelocation.com Customer

fred & wilmaThis month's featured pet move shines the spotlight on two very cool cats: Fred and Wilma. This charming duo has moved with us before (their mom is a busy world traveler), so they're becoming pros when it comes to relocating internationally.

Their latest trip took them from Germany to Japan, and now that they're settling in we thought we'd catch up and find out how things are going. Read on to find out more about Fred and Wilma!

What brought about your move?

Due to my job, I move every 2 to 3 years. I got the cats in Australia in 2007 and since then I moved them to the States, then to Germany and now Japan.

How did this particular move compare?

Both of the moves were the easiest, smoothest I ever had with the cats.

What were some of your initial concerns?

No matter where you are headed, the paperwork can be extremely confusing and overwhelming. I was worried that since I was overseas, it would be hard to get everything done on time.

What surprised you about the pet travel process? Can you discuss any particular challenges or interesting details?

The best advice I can give is to plan early. Lots of countries have strict rules about the importation of animals. In my case, I was taking my cats from Germany to Japan and had to have a 6 month “at home” quarantine. Also, lots of airlines have restrictions on the time of year the pet can travel based on the temperature.

How have Fred and Wilma handled the transition so far?

My fur babies are known for being “fraidy cats,” but as soon as they got to me here in Tokyo and out of their crates, they have just taken over the apartment. They found their box, their food and my couch for a nice nap. I just cannot get over how easily they have adapted. 

How do Japan, Germany and the United States compare in terms of pet-friendliness?

Both Germany and Japan are known for their love/obsession with their pets. The Germans LOVE their dogs and the Japanese LOVE their cats (see Hello Kitty). In Germany, I was lucky enough to have a vet that made house calls! I get my pet supplies online or from a military base, as my cats are used to American products. I know I could get anything I need here in Japan if I had to.

What advice do you have for people who might be planning a pet move?

As I say, plan early. Pets are part of your family and SO important to you, so I know the process can be stressful because you just want them to be comfortable and happy. It can be done (and be done smoothly) if you plan ahead.

 

fred & wilma settling in

 

What made you decide to hire PetRelocation to assist you?

I did my research, believe me. I went with PetRelocation because they were super responsive and totally understood how important my cats are to me.  I was encouraged by the testimonials of other clients. Also, I immediately felt at ease with my PetRelocation consultants. 

My situation was hard, as I was moving from Germany to Japan with a stop in the States in between. Turned out I had to leave the cats with my brother in the States for 6 months due to a Japanese regulation for an “at home quarantine.” My consultants treated my brother with as much respect as they gave me and constantly kept us both informed.

They walked us through all the paperwork and worked out a great timeline. I also LOVED that they offered a point to point delivery. They picked up the cats at my brother’s so that he would not have to tackle the nightmare of the airport processing, and they delivered the cats to me at my place in Tokyo. I have done this by myself and trust me, this was priceless!!!

Another highlight was that they tracked the cats the whole way from beginning to end so I had peace of mind the whole time. I honestly cannot recommend them enough. From beginning to end they made this process as easy and as stress free as possible. I will be using them again for sure!!!

 

Congrats to Fred, Wilma and their loving owner on another successful move! Thinking about relocating with your own pets? Feel free to contact us to speak to a Specialist about your options.

Pet News Round-Up: A Travel Discussion and a Few Fun Things

Friday, February 13, 2015 by Caitlin Moore

10 restaurants and coffee shops with "secret" menu items for dogs.

Anyone looking for a stuffed animal clone of your pet?

In case you were alarmed by a pet travel news story this week, we'd like to point out a few things.

A few of our team members answer the question, "how did you know your pet was The One?"

Find out more about Atchoum the cat.

 

magnolia

Have a lovely weekend!

 

Pets & Love: Happy Valentine's Day from PetRelocation

Friday, February 13, 2015 by Core Values

The PetRelocation team will happily accept any opportunity to celebrate our pets, and Valentine's Day is one of our favorite times to shine the spotlight on the cats and dogs we go home to every night.

Obviously our pets are our #1 Valentines, but this year we're answering a specific question: How did you know your pet was 'The One'? Get ready for some adorable stories...

 

goonie

Bethany, Client Care Manager: I knew Goonie was the one for me on the 4th of July, the day I rescued her. She was scared of the fireworks that night, but was trying to be tough about it by barking at them. Eventually, she gave in and snuggled really close to me under the covers before falling asleep and snoring loudly all night. To this day, she is still the best “little spoon” ever! :)

 

 

hufflepuff

Tim, Pet Relocation Consultant: I have a dog and her name is Hufflepuff. She is weird, sometimes wild, fluffy, scruffy, and basically the cutest dog I have ever encountered and had the privilege to hug. My girlfriend Alanah and I had been discussing getting a dog for a couple of months. Every week we almost went to Austin Pets Alive! to adopt one, but talked ourselves out of it ever time, saying that we weren’t ready for a dog.

While at work, Alanah would send me links to dogs on APA’s website. Most were cute, others were too old. I had expressed that I did not want a girl dog, much less a small, wiry haired dog (I have had bad luck with girl dogs in the past). One day, she sent me a link to small, wiry haired, girl dog and said “I think this is the one”.

At the time, the Huff’s name was Starburst and she looked like an ugly, wire-haired dog. I got off work and went to APA with Alanah. They took us back to see “Starburst”. She was sitting on a pillow, alone, and surrounded by a bunch of loud, obnoxious dogs. When I made eye contact with her, she gave be the look of “please get me out of here.” We played with her for the required thirty minutes and we both fell in love with her. It turns out, you can’t judge a dog by a picture or name.

Hufflepuff (formerly Starburst) has since become the scruffy, fluffy (not wiry) love of our lives. She has been though a few medical complications, but was a champ and is now just has happy and playful as ever. I do not know what I would do without my canine best friend. She is the best dog I could have ever asked for.

 

 

MayBelle

Keith, Senior Client Care Specialist: MayBelle was a stray that found her way to my door, and now she watches the movies with me that no one else will. #truelove

 

 

 

bravoRachel, Chief of Staff: I’ve been crazy about Golden Retrievers since I was a kid when one of my best friends growing up introduced me to her two Goldens. When I turned 13, my mom surprised me by taking me to pick up a one-year old rescue Golden Retriever named Gus. He was an amazing dog and the best friend a teenage girl could ask for. After many loyal years by my side, Gus passed away from stomach cancer at age 13. I waited seven years before getting another Golden.

My second Golden, Charlie, was a rescue from Golden Beginnings Golden Retriever Rescue in Houston, Texas. Charlie was a beautiful boy with an endless enthusiasm for swimming and a huge, adoring smile. He passed away much too young last July from a devastating fight against bone cancer. Shortly after Charlie passed, I decided that I was going to get another Golden and enter him in the Golden Retriever Lifetime Health Study, an incredible study by the Morris Animal Foundation that is working to study what causes cancer in dogs. In order to participate in the study, dogs have to be under 2 years and have at least 3 generations of known bloodlines – something my other two Goldens, who were strays I had adopted at around a year old, did not have.

I began researching responsible breeders and my research led me to Stanroph Golden Retrievers, an English Golden Retriever breeder on the southern coast of Spain known for their healthy, beautiful dogs. After working in the pet moving industry for almost 10 years, I thought I would be well prepared for bringing my puppy into the US from Spain, but I also knew it would require a lot of research! Fortunately, PetRelocation has tons of free pet travel resources I was able to use to plan my puppy’s trip.

My puppy was born in December, and just two weeks ago, when he was finally old enough to come home, my husband and I traveled to Spain to pick him up. No one told me how hard picking out “the one” would be! All I knew was that I wanted a male dog, and there were four adorable boys to choose from. But, as they say, “the one” picks you.

After sitting on the floor playing with the four puppies for a while, three of them got drowsy and piled up in a little heap to go to sleep. The breeder had marked each puppy with a different color to distinguish them and “Mr. Pink” was the last man standing. Out of habit, I started playing a game with him that I had played with Gus as a child, having him chase a toy underneath my legs and around in circles. Suddenly, I felt like I was looking at both Gus and Charlie, a beautiful, fuzzy blend of spirit, strength, and loyalty. As his big eyes became drowsy, “Mr. Pink” sat down between my husband and I, staring up at both of us, ready for an adventure. That’s when I knew he was “the one.” And don’t worry – the name “Mr. Pink” didn’t stick. We’ve named him Bravo, Spanish for brave.

 

 

 

sarah and reba

Sarah, Senior Pet Relocation Consultant: I always wanted a Goldendoodle -- a big, teddy bear looking dog. But then I thought, how funny would it be to get one specifically because she looks like me!? So I began my search for a redheaded Goldendoodle. They’re really hard to find! It’s kind of like children -- hard to predict if you’ll get a redhead out of a red dad and a golden mom or vice versa. So, I looked for a breeder that specifically bred Irish Setters to Red Poodles, making the chances of red hair a guarantee!

I found one in Indiana, just a few hours south of my parents’ house in Michigan. A winter snow baby, just like me! How could I pass this up? I named her Reba due to her red hair and hopefully sassy attitude. Reba and I have gotten comments such as “look at your little doppelganger!” or “I’m a hair colorist and I don’t know how you matched your dog’s coat perfectly to your hair, but your hairdresser is a magician!” (my hair is naturally red, by the way).

I loved her the instant I saw her little puppy butt wagging in a video my breeder sent. And when I picked her up, forget about it -- that SMELL! Intoxicating! I’m in love with Reba. She stole my heart that day!

 

 

stryker and rebecca

Rebecca, Pet Relocation Trainer: I knew Stryker was the one when he became putty in my lap!

I fell in love with the Bernese Mountain Dog breed as soon as I read about them in a Dog Encyclopedia. They had the perfect combination of fluff, size and sweet temperament toward humans and other animals. From then on I knew my first dog would be a Berner. After years of scouting for breeders, I flew to Colorado to pick out the new puppy I had only been able to dream about.

I arrived to find only two male puppies remained. One was absolutely striking in color with perfect markings and a gorgeous face. The other had a spotty cow nose, white socks that went half way up his legs and a thin white Mohawk down his neck. I was handed the picture perfect puppy first only to quickly find out he had quite a voice. He cried and squirmed in my arms, so I quickly put him down to watch him further. He pounced and played but reacted similarly when my sister picked him up.

I asked to hold the other puppy, who sweetly snuggled in my arms and even seemed to love my kisses! Sitting on the couch, I placed him on my legs on his back; his head relaxed and his ears flopped back, making me laugh. I had never seen anything so cute or trusting.

From there on I knew he was the one! His spotty cow nose did finally turn black, I found out his white mohawk is called a “Swiss Kiss” (a good luck mark), and it has now blended to his coat and only his white boots remain.

 

 

vv

Evelyn, Pet Relocation Consultant: I knew VV and I were meant for each other the minute we met. As corny as it sounds, I felt like we shared a deep level of understanding from the beginning. Sometimes I look at her and it’s like staring in the mirror!

 

 

Dante

Kelley, Director of HR: Shortly after we got married, my husband, an Air Force Captain at the time, was being sent on assignment to the Middle East and he wanted to make sure I wouldn’t be lonely while he was gone. We needed a dog.

After taking an online quiz (What dog fits your lifestyle?) – the #2 suggestion was Norwegian Lundehund. Our initial reaction was “What’s a Lundehund?” We had never heard of the breed and, of course, started to research. “Dogs with six toes? Dogs who have articulated shoulders? Dogs who can touch the back of their heads to their spines? Almost went extinct during WWII? Only 2000-2500 of them in the world? And cute too?”

Lucky for us, there was woman on the East Coast who was breeding Lundehunds, and she had two puppies from a recent litter who still needed a home. We drove the four hours to Cary, North Carolina and it was love at first sight. The puppy fell asleep in my arms, exhausted from a long day of playtime, while we were talking to the woman. At that point my husband said he knew we weren’t coming home without him. It was a done deal.

Now a senior canine, Dante has been through four moves in his life. He still romps about in the morning with junior barker, Modi (another Lundehund) and Skipper, the Sheltie. He’s my four-legged baby and will celebrate his 14th birthday in April. It was love at first sight and each day that he’s been in my life is a wonderful gift.

 

 

leo

Tom, HR Specialist: An animal-loving family in the country who unexpectedly ended up with a litter chose to give their puppies to good homes in hopes of keeping them out of the shelter. We drove an hour into the boonies outside of Austin, down a driveway that can best be described as a dried up creek bed. Even at 8 weeks old, Leo’s personality showed through and we knew we had found our boy!

 

Happy Valentine's Day to all the pet lovers out there! Feel free to share your own "meet cute" pet stories in the comments -- we'd love to read them.

When to Hire Professional Assistance with a Pet Move

Tuesday, February 10, 2015 by Pet Travel Questions

Name: Alexander
Number of Pets: 1
Pet Type: Cat
Pet Breed: Fluffy
From: Oklahoma City, OK
To: San Diego, CA

 

Dear PetRelocation,

My fiancé and I are getting married and we'll be moving her and her cat to San Diego. I'm checking out the options and whether or not it would be easier to use a pet transport service or just fly back with her cat. How does your business handle the pet being transported?

Thanks,

Alexander

 

Hi Alexander,

Excellent question. Most of the time it's technically possible for pet owners to move pets on their own, but since the process can require a considerable amount of effort (and often stress), some people choose to hire the help of professionals so that they'll have more time to focus on other things (such as moving their own belongings, etc). Here are a few more reasons people choose to hire help.

A domestic cat move is not as complicated as moving a large dog internationally, for example, but you might still find that enlisting pet travel experts to handle the move could be a good solution. PetRelocation arranges door-to-door travel services and helps oversee the gathering of pre-export paperwork, the right travel crate and the plane ticket. We move our clients' pets via cargo on a pet-friendly airline, making it easier for the owners to plan and carry out their own trip.

Please take a look at some of our recent customer stories to find out more about what we do, and it might be helpful to read over these commonly asked pet travel questions, as well.

You may ultimately decide to carry your cat in the cabin with you or plan the cargo trip on your own, but if you're seeking additional assistance you're welcome to contact us for a consultation.

Hope this helps! Congratulations on your upcoming marriage, and please let us know if we can answer any further questions.
 

Pet News Round-Up: Pet-Friendly Travel on the Rise

Friday, February 6, 2015 by PetRelocation.com Master

Behind the Scenes: One of our seasoned Pet Relocation Consultants talks about life as a busy pet shipper.

It's now cheaper and easier to travel between France and Spain via Brittany Ferries, and several of the cabins are pet-friendly.

Let's revisit the 2015 Puppy Bowl, shall we?

Why do cats love sitting in boxes?

One of our recent clients has an awesome blog.

Are pet expenses tax deductible?

 

popeye

Happy Friday!