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Help Me Move My Pet

Pet News Round-Up: Tips for Easter Pet Safety & More

Friday, April 18, 2014 by Caitlin Moore

Our dogs, ourselves.

USA Today presents dog travel tips from author Kelly Carter.

The story of Dolli the cat's move to Japan.

Watch and play with your pet remotely with the successful Kickstarter project Petcube.

 Have you met the cutest baby and dog duo ever, Zoey and Jasper? Here's their Tumblr so you can catch up.

This Washington hotel is super pet friendly.

Can this man make his dog a Hollywood star?

From the archives: Tips for Easter pet travel.

Finally: Please take our pet travel survey!

 

two cats

Have a lounge-y weekend!

Planning Cat Travel to Hawaii

Wednesday, April 16, 2014 by Pet Travel Questions

Name: Elizabeth
Number of Pets: 3
Pet Type: Cats
Pet Breed: Domestic Short Hair
From: New York
To: Hawaii

Hello,
Can you please tell me the requirements for moving my three cats from New York to Hawaii?

Thanks very much,
Elizabeth

 

Hi Elizabeth,

Thanks for your question, we'd be happy to help. Moving pets to Hawaii does require extra work compared to going to any other US state, so you'll want to go over everything carefully in advance to make sure your cats' move is a smooth one.

Here's a link to the official state of Hawaii website including frequently asked questions about pet entry and quarantine. If you carry out the steps correctly regarding timing of the rabies vaccines, etc., you should be able to avoid quarantine with the 5-day-or-less program.

In addition to following this information, you'll also want to book your cats' flight on a pet friendly airline and help them to feel as comfortable as possible in their travel crates. Here are some cat crate-training tips in case you want to know more.

If you think you'd like some assistance with your move, feel free to contact us. We've helped several cats move to Hawaii safely (including Mahalo) and would be happy to help you, too.

Either way, good luck with everything and enjoy Hawaii!

 

Pet News Round-Up: Are Pets Being Treated More Like Humans?

Friday, April 11, 2014 by Caitlin Moore

How to have a stress-free pet boarding experience.

General travel: All about Abu Dhabi.

Toby's mom draws a comic about his cat adventures, which now include his international move to London.

Author David Grimm discusses how pets are blurring the lines of personhood.

More general travel: Airlines received fewer complaints last year (but misplaced more bags).

What Dogster loves about positive dog training methods.

Read the story of three cats who moved to the UK.

Finally, meet Sam and Gretchen, the Weimaranars we featured as our Pet Move of the Month!

 

Happy Friday, pet lovers!

 

Summer Pet Travel: 2014 Airline Embargo Information

Thursday, April 10, 2014 by Caitlin Moore

puku the bulldogIt's that time again... As summer approaches many people start to plan their relocations, and it's important to be aware of temperature-based airline embargoes that may affect travel arrangements for pets.

Read on for an initial list of embargoes from major airlines. We'll be sure to keep you updated as changes are made and more restrictions are announced, so keep in touch if you have a pet move on the horizon.

United

  • ALWAYS: No English Bulldogs, French Bulldogs or their mixes unless under 6 months or under 20 lbs
  • May 15th – September 15th: No Pugs, Boston Terriers, French/American Bulldogs unless under 6 months old
  • September 16th – May 14th: Snub-nosed breeds are accepted if forecast temperature is 85 degrees or lower during departure/arrival times

KLM

ALWAYS: No English Bulldogs, French Bulldogs, Boston Terriers, or Pugs

British Airways

  • March 22nd – October 22nd: No pets in or out of PHX
  • June 1st – September 15th: No pets in or out of DFW, IAH, DEN or AUS
  • April 21st – October 21st: No pets in or out of LAS
  • ALWAYS: No Bulldogs, Pugs, or Pekinese, other snubs are acceptable if kennel is one size larger

Lufthansa

  • ALWAYS: No pets in or out of DTW if the temperature exceeds 80 degrees. Also, no Boston Terriers, Boxers, Brussels Griffin, Bulldogs (all breeds except American), Chow Chows, English Toy Spaniels, Japanese Chin, Pekinese, Pug (all breeds), or Shih Tzus unless under 80 degrees  
  • SUMMER: No pet imports into IAH (exports okay)

Delta

ALWAYS: 85 degrees maximum for all warm-blooded animals, except snub-nosed breeds. 75 degrees maximum for all snub-nosed breeds (Pit Bull, Staffordshire, Boston Terrier, Boxer, Brussels Griffin, Bulldog (all breeds), Chow Chow, English Toy Spaniel, Lhasa Apso, Japanese Boxer, Japanese Spaniel (Japanese Chin), Mastiff (all breeds), Pekinese, Pug (all breeds), Shar Pei, Shih-Tzu, Tibetan Spaniel, Burmese (cat), Exotic (cat), Himalayan (cat), and Persian (cat)

Air Canada

ALWAYS: Consult here and here to find out about the most current restrictions

Worried about summer embargoes getting in the way of your pet's move? Please contact us and we'll help you figure out the best and safest way to get your pet to your new home.

Cat Move Story: "Finally Resting in Their New Home!"

Thursday, April 10, 2014 by PetRelocation.com Customer

Name: Christine
Pets' Names: Toulah, Sheba and Tahra
From: Los Angeles, CA
To: London, UK
 

My recent move to the UK was made possible due to the dedication, professionalism and exceptional service that PetRelocation provided.

Although I had planned my trip many months earlier, I had an unexpected family emergency that precipitated my departure out of the US within a few hours. This, of course, gave me no time to make arrangements for my cats, household effects, etc., and so it was an extremely stressful time for me leaving the county without my beloved cats, Tahra, Sheba and Toulah.

 

 

Thankfully, this is where PetRelocation showed their “big guns.” Once I was able to gather my thoughts, I called Keith and told him my dilemma. I also discussed with him my anxiousness about not being there to take my cats for their final vet check prior to departure, as they were very nervous cats and I thought someone strange taking them would unsettle them more. No worries, he says, we’ll take care of everything, just tell me what day you want them to travel, and I’ll take care of everything else.

As promised, within a day or so, Keith had flights booked and made arrangements to have my cats picked up early in the morning (7:30 a.m.) for their vet visit and then boarded at a kennel during the day until it was time for them to be transported to LAX for the 8:30 p.m. flight. I must say, it all worked liked clockwork, and I was constantly being updated on the progress of my cats via text messages up until their departure. Of course, I was still a little worried about how they would fare with this extended travel time, as the early pickup time had now increased their travel time from around 17 hours to roughly 25 hours.

 

 

On my way to Heathrow to pick up my precious cargo, I was, to say the least, very nervous. As I arrived at the pet reception area at Heathrow, I was scared to even ask how my cats had fared on the long journey. I thought, so long as I don’t ask, I won’t be the beholder of bad news. However, I had nothing to worry about, as I received a call from Keith telling me that everything was fine with my cats and all their paperwork was processed and they were ready to come out any minute. I thought, How did he know that? Amazing. It was then that I knew everything was “just fine,” and I started to relax.

On finally seeing my cats, they were in fantastic shape, alert and content in their travel carriers. I could not believe how comfortable and relaxed they all were after such a grueling journey.

I just want to thank everyone at PetRelocation, especially Keith and also Scotty, who no longer works there, for their amazing knowledge in helping me through the maze of transporting pets to the UK. These guys were unbelievably patient with me, as I ask a lot of questions and need constant reassuring, but there were never too many questions for them.

 

 

If anyone wants to transport their pet to another country, I highly recommend PetRelocation. I would not use any other company for my precious cargo. Just an amazing company with amazing people...

Christine, UK

Planning Cat Travel to Italy

Wednesday, April 9, 2014 by Pet Travel Questions

Name: Ray
Number of Pets: 2
Pet Type: Cats
Pet Breed: Russian Blue & Long Hair Tabby
From: Joshua, TX
To: Arona, Italy

 

Dear PetRelocation,

Can you provide me details for transporting my two cats? How does the process work to bring them to Italy?

Thanks,

Ray

 

Hi Ray,

Thank you for your question. You can start by taking a look at the pet import requirements for Italy to get an idea of what to expect. To summarize, going to an EU country means you'll need microchips, vaccines and the correct documentation for your cats.

We also recommend choosing a pet friendly airline, and your cats will need airline-approved travel crates that they're hopefully okay with spending time in (if you need some crate-training tips please take a look at our blog). It's important to start arranging your travel details a few weeks before your planned departure date.

Please let us know if you have further questions, and if you'd like to find out more about the door-to-door services we offer, you're welcome to fill out our quote form.

We look forward to hearing from you and wish you lots of luck with your move!
 

Pet Move Update: Toby has Landed in the UK!

Wednesday, April 9, 2014 by PetRelocation.com Customer

Here's an update about Toby, the cat we told you about a few days ago who is featured in his mom's comics. His move is complete and he's doing well!

Thank you guys again for all your help -- everything went great, and Toby is now a world traveler (talk about the REAL Adventures of Toby, ha ha).

Have attached a few pics -- the first one is of him when we first arrived (“No pics, Mom,” he says) and the second one is a pic of him enjoying watching the birds and cars go by in my friend’s flat yesterday.

Thanks again for everything!

Brooke & Toby

 

 

Cat Travel to Kuala Lumpur, Malaysia

Monday, April 7, 2014 by Pet Travel Questions

Name: Stephanie
Number of Pets: 2
Pet Type: Cats
Pet Breed: Short-haired domestic
From: Houston, TX, USA
To: Kuala Lumpur, Malaysia

 

Hello,

We are planning a relocation around June 1, 2014, and we're interested in preliminary information about any critical steps we need to take to make the pet relocation happen (i.e. paperwork, vaccinations, etc.) and the timelines we must adhere to. Also, what can we anticipate the cost of relocation for two cats? Please advise.....

Thank you!
Stephanie

 

Hi Stephanie,

Thank you for reaching out to us. We have helped several pets move to and from Kuala Lumpur and would be happy to assist.

First, take a look at the pet import rules for Malaysia. As you can see, there are several steps that will need to be carried out carefully and in the correct order. Your cats will need to be microchipped if they're not already, that will need to be followed by rabies vaccines, and you'll need import permits (among other things). It's important to start the process as soon as you can.

It may also help to read a few of our customer stories for an idea of what it's really like: Here's the story of Archie's move to Kuala Lumpur and the story of Lucky and Ginger's trip, as well.

Please let us know what you think after digesting some of this information, and we'd be happy to tell you more about our services if you think you'd like some help. In general, the cost for us to move one small pet internationally begins at around $3000 USD, but we'd be happy to give you a more precise quote for your cats' move after hearing a few more details.

Either way, thanks again for contacting us and good luck with everything. We hope to hear from you soon!
 

Pet Move of the Month: Sam and Gretchen's Move to Saudi Arabia

Tuesday, April 8, 2014 by PetRelocation.com Customer

sam and gretchenThis month's featured pet move puts the spotlight on two Weimaraners, Sam and Gretchen, who moved from Texas to Saudi Arabia when the family relocated due to a work transfer.

It was the first big pet move for them, and so they decided to enlist our help to assist with a smooth transition.

Read on to find out more about dog life in Dammam, and join us in wishing these sweet pups all the best in their new home!

What were some of your initial concerns?

Our initial concerns were around the safety of our dogs from the time they left our house in Texas to Saudi Arabia. We wondered if they would be able to handle a trip that long, would they get hungry, scared, lost or stolen, etc.??

What surprised you about the pet travel process to Saudi Arabia?

From our perspective it was a pretty easy process. We would caution people to be very patient with the Saudi side of things. It moves kind of slow over here, so things might not get done until the very last minute. Just be ready!

 

 

How did Sam and Gretchen handle the transition?

They actually handled the whole transition much better than we expected. They did really good on the flight over from Houston, TX, even though I was a nervous mom!

The other big issue we thought would be challenging is the fact that we really don’t have much grassy areas in our compound and no dog parks. Our dogs were used to a very large, fenced-in yard and lots of freedom to run whenever they wanted. Now they are on a leash at all times, go for walks every day, and are just fine with that. We really think they just love that we are all living together again!

 

 

Is Saudi Arabia a pet friendly place to be?

I think in general Saudis prefer cats to dogs. On our compound most of the people are Americans and Europeans except for the compound maintenance and security staff. We have big dogs, and everyone is pretty much afraid of them. Most people are really intrigued by our dogs, probably due to their size, but once they get comfortable with seeing the dogs around they are better.

We have not had them off our compound yet except to go to the vet/boarding facility. In our area, it is hard to locate vets, boarding, pet stores and supplies. All of this is about an hour away from us.   

What advice do you have for people who might be planning a pet move?

Trust PetRelocation staff to handle everything, they all did an outstanding job for us! We had the dogs picked up at our home, driven an hour to the airport, flown from Houston to Amsterdam and on to Dammam KSA, then delivered to our home about an hour from the airport.

Our dogs came out of their crates just as happy, healthy and safe as they could be. PetRelocation and KLM really did a great job handling our dogs. We have already recommend them to others and we would certainly use them again.

 

 

What made you decide to hire PetRelocation to assist you?

We liked the way the staff talked to us -- like our dogs were their dogs. And we have to say that not only did they talk that way, they performed that way too. They answered all our questions and made us feel more comfortable about our dogs' long journey.

 

Thanks to Sam and Gretchen's owners for taking the time to answer our questions! As always, please contact PetRelocation if you're looking for some assistance with an upcoming pet move.

Pet News Links: Dog Friendly Hotels and Spring Health Advice

Friday, March 28, 2014 by Caitlin Moore

A cute cat cartoon (made by one of our clients)!

Very strange animal laws.

The best San Francisco hotels for dogs.

Spring safety tips for pets.

Travel snacks for dogs.

Photos of Karma and Reiki, cats we've helped with two international moves.

Things you learn when you get a puppy.

 

Have a good weekend, pet lovers!

Can Cats Fly Unaccompanied?

Thursday, March 27, 2014 by Pet Travel Questions

Name: Caitlin
Number of Pets: 1
Pet Type: Cat
Pet Breed: Cat
From: Big Island, Hawaii
To: Brooklyn, New York

 

Hi,

My cat has been under the care of someone in Hawaii for the last couple of years as I have been traveling, and is now ready to return him to me. I am in New York.

Can the cat be flown here without someone with him, or does he need a person to bring him along? What else is required for the move?

Thank you,

Caitlin

 

Hi Caitlin,

Thanks for the question! Your cat does not need to be accompanied during the flight(s). In short, we recommend choosing a pet friendly airline (we often use United) and then arranging for someone to drop him off at the airport and pick him up in New York.

These are the pet import requirements for the United States -- primarily you'll need proof of an updated rabies vaccine and a vet health certificate stating he is healthy and fit to fly. If you want to hire some assistance you can check IPATA.org for agents, or you can fill out our quote form to find out about our door-to-door services.

No matter how you go about it, just know that pets fly safely all the time without being on the same plane as their owners. It's all about making the right choices, and when you do, it's a pretty straightforward process.

Let us know if you have any more questions, and good luck with everything!
 

Pet Travel Cartoon: "The Many Adventures of Toby"

Wednesday, March 26, 2014 by PetRelocation.com Customer

We were delighted to discover that one of our new clients has created a web comic in honor of her mischievous and lovable cat Toby. This sweet troublemaker is getting ready to move to the UK with his mom, because as you can see he is an important part of her life (and understandably so).

If you're in the mood for some entertainment, take a look at The Many Adventures of Toby (cat lovers should be able to relate to his super feline behavior), and join us in wishing these travelers all the best in their new adventures!

 

A peek at the comic

 

 

Toby in his travel crate

Cat Client Update: Karma & Reiki's Return to the United States

Tuesday, March 25, 2014 by PetRelocation.com Customer

Remember Karma and Reiki, the two cats we moved from the United States to Prague last year? They did a great job learning to get used to their travel crates for their trip, and their story showed that even cats who are new to traveling can handle the experience pretty well.

Well life continues to happen for them, and these globetrotters just returned to the States with their owner. Once again she took lots of pictures, and if you're wondering how the cats have adjusted following another big move, just take a look at the snapshots below.

Their owner told us: "The first day was mainly sleeping… ok, cats sleep a lot anyway but this day was a very sleepy day (I think for all of us!) The following day they were more active and found windows to look out and still explored."

Sounds like Karma and Reiki are doing well! It's always nice to check in with our clients after a move (or after multiple moves) and see how life is getting back to normal.

 

Home! First, time for sleep.

 

Then, check out some of the new sights and sounds.

 

Next, sleep some more.

 

Please contact PetRelocation with questions about moving your own pets, and thanks to all of our clients who share their stories!

 

Cat Travel to Australia from the United States

Monday, March 24, 2014 by Pet Travel Questions

Name: Lindsay
Number of Pets: 2
Pet Type: Cat
Pet Breed: Tonkinese, White Alley Cat
From: USA
To: Australia

 

Hello,

I've read the notes on your website regarding importing cats into Australia, (i.e. 180 days of 190 may be spent in country of origin) however, I would like confirm that this applies to pets (cats) whose country of origin is USA.

I look forward to hearing from you.

Kind regards,

Lindsay
 

Hi Lindsay,

Yes, that's correct. Much of the information you'll find on our site is geared towards pets being exported from the United States, and this is the case for the pet import requirements for Australia you see listed.

If everything is carried out properly (the rabies shots, etc.), your cat will remain in your care prior to traveling to Australia and will just need to be in quarantine for 10 days upon arrival in Australia. If you haven't visited the official Australia government pet import site we recommend that you do so -- there is a helpful drop-down tool that will help you plan your schedule.

Please review this information and let us know if we can be of further help. Thanks for checking in, and good luck with your upcoming move!

 

 

Relocation Preparation: Training Pets to Love Their Travel Crates

Thursday, March 20, 2014 by Caitlin Moore

Big parts of a pet move -- completing the vet paperwork and booking the flight -- are certainly important, but it's easy to overlook another essential element: the travel crate. Not only do you need to pick the right size and airline-approved model, you need to help your pet learn to see it as a safe and normal place to be so that, on travel day, stress is kept to a minimal level.

Sound impossible? We've had many clients whose pets started out unacquainted and downright suspicious when it came to the travel crate, but by the day of departure they were happy as could be. Getting from skeptical to relaxed does take some time, but with step-by-step actions and a bit of patience, you won't believe what's possible.

Take a look at these crate-training tips for cats (they work for dogs, too) as well as this move snapshot of Karma and Reiki's pet crate journey. Finally, see the pictures below for a good illustration. Using toys and treats seems to be working for this kitty; maybe that could work for you, too.

As always, please contact PetRelocation if you have any questions about an upcoming pet move!

 

The Early Stages of Travel Crate Training

Discovery

 


Acceptance Begins...

Pet News Round-Up: Earthquake Preparedness Tips & Travel News

Friday, March 21, 2014 by Caitlin Moore

How to keep your pets safe in the event of an earthquake.

The Colombian vice president says won't accept the ambassadorship to Brazil because his dog wouldn't fare well in the hot weather.

With a little help from the internet, now you can play with cats all over the world.

Don't fall for a puppy scam!

Mastering the art of pet travel crate training.

Here's an update on some of the Sochi stray dogs who were adopted by an Olympic athlete.

Happy National Puppy Day!

 

Have a happy weekend!
 

Cat Travel to the EU

Tuesday, March 18, 2014 by Pet Travel Questions

Name: Annette
Number of Pets: 1
Pet Type: Cat
Pet Breed: Tabby
From: USA
To: France

 

Dear PetRelocation,

I am only traveling for 1 1/2 months to the EU... Do I need to have my cat fully vaccinated? I know rabies is a must, but what about the others? My cat is an indoor cat so I prefer to not fully vaccinate him if it's not needed... Thank you!

Also, If I am flying on two different airlines (Delta airlines going to the EU and American flying back to the US), is my one veterinary certificate that I'll use sufficient enough?

Thanks,

Annette
 

Hi Annette,

Great questions. To travel with your cat you'll need to meet the requirements for pet import to the EU, and then when you come back you'll need to meet the US pet import rules.

For travel to France, you'll need to meet these requirements, which include more than just the rabies vaccine. The United States is classified as a Third Country so the steps are more comprehensive than they would be if you were coming from a rabies-free destination or from within the EU, and even if you're only staying for a few weeks, you'll need to follow the rules completely.

Here are links to the USDA and EU websites for more information about health documents.

To return to the United States, you'll need to show proof of an up-to-date rabies vaccine and, as required by the airline, you'll need a vet health certificate stating your cat is healthy and fit to fly. This needs to be issued within 10 days of departure, so it sounds like you'll need to secure a new one for your trip home.

Hopefully this information leads you in the right direction. If you have further questions or think you'd like some help with your travels, please contact us and one of our Specialists will be happy to advise you.

Have a great trip and thanks again for getting in touch with us!

 

Cat Travel from Japan to the United States

Thursday, March 13, 2014 by Pet Travel Questions

Name: David
Number of Pets: 1
Pet Type: Cat
Pet Breed: Scottish Fold
From: Tokyo, Japan
To: Richmond, Virginia

 

Dear PetRelocation,

What do I need to do to move my cat!? I've looked several places, and this kind of move seems to be quite rare.

Please help! Thank you!

David


Hi David,

Thanks for your question. You can start by taking a look at the pet import requirements for the United States. The primary considerations will be obtaining proof of an updated rabies vaccine and a health certificate. In general, this is one of the easier countries to import a pet.

Please use our blog as a resource if you're looking for frequently asked pet travel questions or need some assistance with crate-training your cat. We also recommend choosing a pet friendly airline with established pet policies.

Finally, you're also welcome to fill out our free quote form or give our office a call if you think you'd like to enlist our help with this relocation. Either way, thanks again for reaching out and good luck with your move!

 

Pet Client Story: Twiggie's First International Move

Tuesday, March 11, 2014 by PetRelocation.com Customer

Name: Kelsie
Pet's Name: Twiggie
From: Chicago, IL, USA
To: Bangalore, India
 

Twiggie is now a world traveler, and PetRelocation made his trip possible with as little worry as possible.

Chicago to Bangalore is a 22-hour flight that includes a five-hour layover in Germany. We had to arrive in India first, then Twiggie arrived a few days later. PetRelocation has a cat boarder they use in these situations. The boarder was fantastic and very caring and they sent pictures and updates.

PetRelocation provided a detailed itinerary and stuck to it. We were provided updates on Twiggie during his flight, and PetRelocation answered all questions quickly and their answers were complete. They provided information before I could ask. They pay great attention to detail.

For India, Twiggie had to see the vet 10 days prior to fly out so documents could be submitted to India. PetRelocation was in constant contact with the vet to ensure the required information was provided and the forms completed correctly. We also sent special food with Twiggie for him to have at the boarders and for the flight. He was given the food correctly. The receiving company in Bangalore was also great with communication, and we started hearing from them the day before Twiggie arrived with periodic updates.

Twiggie arrived ready to see us and ready to get out of the carrier. The carrier was big enough for him to stand up and move a little. He has not displayed any negative effects from this move. He is his normal self. Twiggie is a Maine Coon (long haired cat).

We will be using PetRelocation for the trip home. I can not say enough good things about PetRelocation. They sincerely cared about Twiggie and us.

 



 

Planning Pet Travel to South Africa

Monday, March 10, 2014 by Pet Travel Questions

Name: Kristin
Number of Pets: 4
Pet Type: 2 dogs, 2 cats
From: US
To: South Africa

 

Hi There,

I am going to be moving to South Africa, and have a dog and two cats. My boyfriend has one dog. I was wondering if there is a list of things that need to be done and what the correct timeframe/checklist is to do them? Also, dogs and cats don't need to be quarantined, correct?

Any and all information you can give would be very much appreciated. Also, are you able to help me move my pets when it comes time? I'm in California.
 

Thanks,

Kristin

 

Hi Kristin,

Thanks for your question. You're right, you'll need to take a look at the pet import requirements for South Africa and follow them carefully to make sure your pets make a smooth transition. And that's correct, there isn't a quarantine provided you meet the rules you'll find by following the above link.

Even if you're not moving for awhile, there are a few things you can start to do now, including getting your pets accustomed to their crates and talking with your vet to make sure he or she is USDA-certified and will be able to assist with the necessary paperwork correctly.

If you have any questions, please give our office a call or fill out our online quote form to receive an estimate of price from one of our Africa specialists. We've helped several pets move to South Africa safely (including Petrie and Spike) and would be happy to assist you as well!