Help Me Move My Pet

Pet News Round-Up: SXSW Pet Tips & Cat Dynamics

Friday, March 7, 2014 by Caitlin Moore

Going to SXSW and/or visiting Austin this week? Here's our pet friendly SXSW guide filled with tips and insider info.

Traveling to Australia with a pet? Be aware that the rules have changed.

Ideas for having a happy Spring Break with your pet.

Five ways cats bring families closer together.

What should you know about dogs and separation anxiety.

Finally, don't forget that this weekend is #PuppyHour, hosted at our office with GoBank, Barkbox and Austin Pets Alive! There will be puppies up for adoption and refreshments -- what more do you need, really?


Happy Friday!


How to Move a Cat to Hong Kong

Tuesday, March 4, 2014 by Pet Travel Center Questions

Name: Fiona
From: Seattle
To: Hong Kong
Pet: Cat (Rollie)

Dear PetRelocation,
I want to send Rollie back from Seattle to Hong Kong. I read some airline pet info about cat travel to Hong Kong, and it says the cats can only travel in cargo. Does it mean we will not arrive on the same time? Can I go with my cat? Also, I am not sure if there is a direct flight for cargo, which airline is better for the cat, what it costs, etc. I have no idea on how to do all this :(

Hi Fiona,
It's completely understandable that you feel overwhelmed right now. International pet travel is not something most people deal with every day, and learning how to handle it well takes lots of time and education.
First, you can take a look at the pet import requirements for Hong Kong to get an idea of the rules, and you can also read over this list from our blog of frequently asked pet travel questions. It may seem scary, but most of the pets we move do not fly on the same plane as their owners; this is actually the preferable option because it lets you plan your own trip without worrying.
When you've chosen a pet friendly airline, the cargo travel process is safe and preferable, as well. Again, many pets have traveled safely this way and it's just a matter of planning everything correctly and well in advance.
Because there are so many considerations, many pet owners choose to enlist the help of an expert for a move like this (here are the specific ways pet travel experts can help with a move). If you're interested in finding out more about our door-to-door services, please fill out our free quote form. You can also check IPATA.org for guidance if you'd like to handle parts of the move yourself and/or hire local agents on your own.
Hopefully this helps to get you started. Please contact us if you have any more questions, and good luck with everything!

Pet News Round-Up: Pet Tech Trends & Travel Insights

Friday, February 28, 2014 by Caitlin Moore

Brain scans show similarities between dogs and humans.

Keep up with these pet tech innovations.

Want to help Kickstart a travel guide for pet owners?

Learn more about life as a pet shipping specialist from our very own Joe.

Cats have amazing vision.

You're invited to a #SXSW #PuppyHour sponsored by GoBank, Austin Pets Alive!, Barkbox and us!

Buying a kitten? Don't fall for a scam.


Happy Friday!


Arranging Unaccompanied Cat Travel to the UK

Thursday, February 27, 2014 by Pet Travel Center Questions

Name: Hester
From: Moscow, Russia
To: London, UK
Pet: Siberian Forest Cat

Dear PetRelocation,

What is the process to fly a cat as cargo? Would I need to accompany him on the same flight? And would I need to pay someone to organise customs clearance at London Heathrow? (I would meet all the necessary UK import requirements.)




Hi Hester,

Thanks for contacting us with your question. We've helped many pets travel safely (most of the time unaccompanied) and would be happy to advise you.

For reference (although it sounds like you already know what you're dealing with), here are the pet import requirements for the UK. You do not need to be on the same flight as your cat -- we just recommend choosing a pet friendly airline and enlisting some help on either end to get your cat checked in and then cleared through customs.

If you're looking for an agent to assist just with that part, you can check IPATA.org for information. If you'd like to find out more about our door-to-door services, please fill out our free quote form here.

Please let us know if you have any more questions, and good luck!

Cat Travel to the United States

Wednesday, February 19, 2014 by Pet Travel Questions

Name: Gail
Number of Pets: 2
Pet Type: Cats
Pet Breed: Mixed
From: Israel
To: United States (Pennsylvania)


Dear PetRelocation,

Do the cats need health certificates for the trip to United States? It seems they don't need a current rabies vaccination to enter the US in general, but would they need one in Pennsylvania?

Thank you!



Hi Gail,

Thanks for contacting us with your questions. The United States is one of the easier places to bring a pet, but you'll need to take care of a few basic requirements --  including a rabies vaccination and certificate and an international health certificate dated within 10 days of departure.

Take a look at the pet import requirements for the United States to get started. In addition to this, we also recommend choosing a pet friendly airline and helping your cats to get used to their travel crates as much as possible. Here's a fun picture from our Facebook page that we posted the other day -- it shows the process many people use to help skeptical kitties learn to love their crates.

Please let us know if you have further questions or if you'd like a quote for our services, Gail. Thanks again, and good luck with everything!


Who Would Win The Pet Travel Olympics (If They Existed)?

Thursday, February 20, 2014 by Caitlin Moore

One of the reasons it's fun to watch the Olympics is they allow us the chance to get to know other countries a little better. In Sochi it's been fascinating to see how hockey, curling and skiing (things we don't see much of here in Austin, TX) unite and excite people from around the world, and we couldn't help but apply our own experiences as pet shippers to the idea of international competition.

If there was such a thing as the Pet Travel Olympics, who would the winners be? Based on our observations of pet travel trends -- who goes where and why -- here's what we came up with.

1. Most obscure/challenging country to move a pet: Papua New Guinea (Runners Up: Gambia, Sierra Leone, Angola and Cancun)

2. Cat-friendliest country:  United Arab Emirates

3. Top choice for adventure-seeking pets and owners: New Zealand (Runners up: China and Brazil)

4. Top choice country for retirees: Belize (Runners up: Ecuador, Costa Rica and Hawaii)

5. Most popular winter destination: Thailand (Runner up: Russia)

6. Most popular summer destination: Singapore

7. Most tech-oriented country: Hong Kong and Japan (tie)

8. Country with the highest percentage of sweater-wearing dogs: United Kingdom

9. Country with the most dog-friendly pubs/bars: The Netherlands (Runner up: Hong Kong)

10. Overall easiest/most welcoming to pets: United States

What do you think? Did we overlook any gold medal winners? Let us know!



Pet Move of the Month: Dottie's Relocation to Dubai

Tuesday, February 18, 2014 by PetRelocation.com Customer

Recently we helped Dottie, a Papillon, travel from Atlanta to Dubai. Such a long move can be complicated to plan, so we were happy to step in and assist when Dottie's owners contacted us after a new job prompted their relocation. Dottie did a great job with the move and her story (graciously shared by Dottie's "mom" Laura) reveals some excellent information and tips for other pet travelers.

Read on to find out more about pet moves to Dubai, and congrats to Dottie for being a great traveler!

Have you ever moved a pet internationally before this?

We have lived overseas before but not with a pet, so this was our first experience. We have friends who brought pets with them so I knew it could be done but I didn't yet know how.

What were some of your initial concerns?

I wanted Dottie to be safe -- I was really worried about all the terrible experiences you read online. I also had to be able to justify the cost. We have family that Dottie could have stayed with but I really wanted her with me. I did a little shopping around to get a best guess on what it would cost and decided if we could do it safely for a reasonable price we would do it.

What surprised you about the pet travel process to Dubai?

I was really pleased that Dottie was able to take a flight that stopped over in Amsterdam with KLM and then rest at the pet hotel there. I had read how wonderful that was but I didn't have any idea how to make it happen. I was also relieved and grateful that in the process PetRelocation also got Dottie registered with the municipality. That was just one more bureaucratic process I didn't have to worry about.



How did Dottie handle the transition?

When Dottie arrived she was in her crate, alert and wagging her tail. I thought she would be a little traumatized and maybe shy but she just bounced right out and started exploring the house. She was not sick or tired at all. Now she seems totally at home.

Is Dubai a pet friendly place to be?

Pets -- especially dogs -- seem to be a rather contentious issue. Some people are militantly pro-dog -- determined to have a dog even when and where they are not welcome -- and others are firmly opposed to dogs of any kind. There are a lot of people here from other places where people don't have dogs as pets and they are actually afraid. And, unfortunately there are some people here who believe dogs are "unclean" according to their religion.

So, it is very important when finding a home here that you live somewhere that dogs are welcome. Dottie lives happily in a house with her own fenced yard and no one minds. She takes walks around the neighborhood on leash with no problems. We just don't go where we aren't supposed to go. There are excellent vets, kennels and groomers as well as specialty pet stores. Interestingly, cats are very popular.



What advice do you have for people who might be planning a pet move?

If you want your pet to move with you and you are going somewhere like Dubai where you have to clear customs and other processes, professional pet relocation is the only way to go. I read a lot of stories about people trying to do it themselves and it can be terribly stressful for you and your pet and possibly even unsuccessful in a place like Dubai. Start planning early -- I started preparing Dottie about 6 months ahead -- figuring out everything she would need and planning her vet visits to get it all done so there are no last minute problems.

What made you decide to hire PetRelocation to assist you?

I Googled around to learn about accreditation and read a lot of reviews. I even seriously contacted two other accredited and well recommended companies. I got an email about a week after I called from one saying they were really busy and would call in three days -- they never did. The other sent me an email quote but I never heard from them again despite answering the email back. But as soon as I contacted PetRelocation I got a real person -- Sarah -- working on my case. She called me every couple of days, updating me and working with me on a good plan at a price I could afford. I was stressed but she really put me at ease. And all that service before I even paid a penny! I felt I had first class service for Dottie and a caring sensitive person to work it out for me.


Please contact PetRelocation if you have questions about your upcoming pet move!

Safety Concerns about Cat Air Travel

Thursday, February 13, 2014 by Pet Travel Questions

Name: Melinda
Number of Pets: 2
Pet Type: Cats
Pet Breed: Domestic
From: Moreno Valley, CA
To: Austin, Texas


Dear PetRelocation,

I have two male cats I am trying to move to Texas, and I am very stressed and nervous about how to get them there safely. If they're on a plane, are they in a good compartment where there is proper air conditioning and air flow?




Hi Melinda,

Your concerns are very understandable... At first glance it does seem a little scary to think about putting your cats on a plane and trusting that everything will go smoothly. The good news is that there are several steps to take to help make sure things do go as well as possible!

First, it's extremely important to choose a pet friendly airline. Not all carriers operate with the same sensitivity towards pets, and in our business we use a select few carriers to help move our pet clients. For your domestic flight, United will be your best choice, as their PetSafe program is tailored to make pet flights safe and comfortable.

In the right hands, your cats will be the last ones loaded onto the plane and the first ones removed, and during the flight they'll be in a temperature and pressure-controlled cargo area. Please take a look at our blog to find the answers to a few frequently asked pet travel questions, and if you're interested in finding out more about flying in general, you can read about how to minimize the risks of pet travel.

If you have further questions about your cats' relocation (note that they need to be up to date on their rabies vaccines and have vet health certificates, as well), please contact us at your convenience.

Hope this helps, and good luck with everything!

Pet News Round-Up: Pet Travel Etiquette and World Pet Trends

Friday, February 7, 2014 by Caitlin Moore

Famous literary pets.

An advice seeker asks: "Can I bring my four dogs with me when I visit my friends"?

More about Japan's cat cafes.

Who will win Westminster?

These were the top 10 cat names of 2013.

Homemade treats for your favorite Valentine pup.

From the New York Times: Racing to save the stray dogs of Sochi.

What's it like to relocate a dog to Singapore? Just ask Lulu.


Looking forward to a great weekend!


Can Cats Travel from India to Australia?

Friday, February 7, 2014 by Pet Travel Questions

Name: Renuka
Number of Pets: 1
Pet Type: Cat
From: India
To: Australia


Dear PetRelocation,

I would like to know if I can bring my cat along with me when I migrate next year. I'm migrating on a PR Visa from India. My cat is 4 years old, vaccinated and has a microchip.




Hi Renuka,

Australia pet import rules are relatively strict, and according to the current information on the Australia Department of Agriculture website, cats cannot be directly imported from India.

That doesn't mean it's impossible to move  your cat with you, though. Again, according to the website, if you can travel with your cat to a "Category 3" country first (you'll find the list here), you may be able to fall in line with the rules. Here is an overview of the steps required to bring a cat from a non-approved country to a Category 3 country and then on to Australia.

Please contact us if you'd like further advice or if you're interested in finding out more about our services. We have helped past clients complete multi-stage moves and would be happy to go over your options with you.

Either way, good luck with everything!


Dog and Cat Travel to Ireland

Wednesday, February 5, 2014 by Pet Travel Questions

Name: Whitney
Number of Pets: Two
Pet Type: Dog and Cat
Pet Breed: German Shepherd and Domestic House Cat
From: New Orleans, LA
To: Dublin, Ireland


I am so happy to hear about your company. A gentleman at the IDA in Ireland suggested you.

I am planning a move from New Orleans to Dublin in September. I have been researching quarantine times etc. for Ireland but cannot seem to find a straight answer and/or the correct requirements for bringing a dog and cat into Ireland.

Also, I believe that I have to get pet passports for them and I heard this takes up to 6 months? Please let me know if you know anything about this and I so look forward to working with you.




Hi Whitney,

We're glad to hear you found us and would love to assist! First, kudos to you for getting a head start on your move. It can take several weeks to plan an international pet move, so it's definitely smart to allow yourself plenty of time.

Here are the import requirements for pets going to Ireland as outlined by the USDA. Your dog and cat need to be microchipped if not already, and this needs to take place before they are vaccinated against rabies. You'll find a link to the required health certificate and instructions for filling it out by following the above link, as well.

We'd be happy to discuss this move further with you over the phone or via email, Whitney. Feel free to contact our office or fill out our free quote form at your convenience, especially if you you're interested in finding out more about our services. Some people choose to handle their moves themselves while others choose to enlist the help of a company like ours, and we are certainly available to go over your options with you.

Thanks for getting in touch with us, and we hope to hear from you soon!

Cat Travel to Saudi Arabia: Is It Possible?

Wednesday, February 5, 2014 by Pet Travel Questions

Name: Mick
Number of Pets: Two
Pet Type: Cats
From: Houston, TX
To: Jubail, Saudi Arabia


Dear PetRelocation,

Is it possible to bring our cats to Saudi Arabia with us? The trip will more than likely be around 25 hours from beginning to end. Is it even safe for them?

To be honest I am on the fence. My option to ship them vs. give them away are equally difficult for my wife and I.

Your advice would be most appreciated.

Thank you,



Hi Mick,

Thanks for your inquiry -- we understand how stressful it can be to face an international pet move and hope to shed some light on your options.

First, it is possible to safely move pets to Saudi Arabia from the United States. We have done it many times and would be happy to talk to you about how it all works.

For your information, here's an overview of the pet import requirements for Saudi Arabia as well as a few pet move stories from previous Saudi globetrotters (here's more about a three-dog move to Jeddah and Bronte the cat's move to Thuwal). As you can see, it takes some time and preparation but it can be done smoothly when handled correctly.

If you'd like to find out more about our services and the associated costs, please fill out our free online quote form. You're also welcome to read over a few pet travel resources, including these frequently asked pet travel questions and common misconceptions about pet travel.

Again, we know it's overwhelming to consider such a long trip for your cats, but as you continue to learn more about pet travel hopefully you'll be able to decide what is right for you and your family. Talking to pet travel experts, discussing the issue with a trusted veterinarian and giving the decision some time can all help.

Please let us know how we can be of assistance as you go forward, and good luck with everything!

Pet Quarantine Stations in Australia

Monday, February 3, 2014 by Pet Travel Questions

Name: Rick
Number of Pets: 6
Pet Type: Dogs
Pet Breed: Lab mixes and Shepard mix
From: Louisville, KY, USA
To: Brisbane, Australia


Dear PetRelocation,

Where can I find a quarantine location in Brisbane? I am looking all over and all I find is the Department of Agriculture site. Is that the quarantine facility?




Hi Rick,

Thank you for your question. When moving pets to Australia, you will have two quarantine facilities to choose from: one is in Sydney and one is in Melbourne. Your pets will need to travel to one of these official facilities first and carry out the required quarantine period before moving on to Brisbane.

Check the official Australia government site for more information about Australia pet quarantine facilities. It's also important to review the overall pet import requirements from this source, as the rules have recently changed. Formerly there was a standard 30 day quarantine for most pets entering Australia, and now that time has been reduced to 10 days if all rules are followed.

Please let us know if you have more questions about your upcoming move. We've helped many pets relocate to Brisbane (including two cats, Tonks and Luna), so please fill out our free quote form if you think you'd like some assistance.

Thanks again for getting in touch with us, and good luck with all your future pet travels.


Cat Travel to Canada and the UK

Tuesday, February 4, 2014 by Pet Travel Questions

Name: Jacky
Number of Pets: 1
Pet Type: Cat
Pet Breed: Ginger short hair
From: UK
To: Canada


Dear PetRelocation,

Please could you tell me what would be required to take our cat to Canada with us for three weeks this summer and then bring him home again?

Thank you,



Hi Jacky,

Sure, we'd be happy to provide some information. When you cross an international border with a pet, you'll need to research and meet the individual pet import requirements for that country. Even if you're just planning a short trip to one place and back, you'll need to make sure you're ready to comply with the rules for Canada and, upon your return, for the UK.

These are the pet import requirements for Canada and these are the rules for bringing pets to the United Kingdom. At the beginning of 2012 the UK relaxed their rules so that a quarantine is no longer necessary for most pets, but you'll still need to follow a few steps. Canada is an approved non-EU country, so the rules for your cat won't be as complicated as they would be for some.

Hopefully this information will be helpful! Please take a look at our blog for more information about general pet travel; many people find it reassuring to read some of our customer stories and pet preparation tips (how to crate train your cat, for example).

Please let us know if you have more questions, and good luck with everything!


Pet News Round-Up: Travel Apps, Crowdfunding and a Cat Cafe

Friday, January 31, 2014 by Caitlin Moore

Six extremely pet friendly hotels.

Will America get its very own cat cafe?

Taking a look at pet travel trends.

General travel tidbit: Fathom chooses its 24 top travel websites.

Five essential pet travel apps.

Home Depot offers tips for making your new home pet friendly and safe.

Crowdfunding pet projects.



Happy Friday, pet travelers!

Flying with a Cat: What Paperwork is Necessary?

Tuesday, January 21, 2014 by Pet Travel Questions

Name: Jim
Number of Pets: 1
Pet Type: Cat
Pet Breed:
From: Puerto Rico
To: South Carolina

I want to be sure to have all the necessary requirements for transporting my cat to South Carolina. I will be flying Jet Blue and will be taking the cat as a carry on.

I'm not sure if Puerto Rico is rabies free or if I need to get a rabies vaccine. It is my understanding that I will need a health certificate from the vet within 10 days of the flight.

Please advise as to what, if anything I am missing. Thank you.



Hi Jim,

Thanks for your questions. Pet travel from Puerto Rico to the United States can be carried out the same way as a domestic (within the US) move, so all you need is proof that your cat is up to date on the rabies vaccine and you need a vet health certificate, as you mentioned. Here is a rundown of the US pet import rules.

Be sure to contact the airline to find out about any additional details they may require, and let us know if you have any more questions.

Thanks again for the question, and good luck with everything!

Cat Travel Across the United States

Monday, January 20, 2014 by Pet Travel Center Questions

Name: Jane
From: Tampa FL
To: Seattle WA
Pet: Archie is an American shorthair cat; 4 years old; 9 lbs. He is spayed and healthy.

Dear PetRelocation,
My daughter drove to Washington, and we need to send her cat to her. What is the best way to send Archie by air? What are IATA requirements for a carrier etc.? My concerns are the cat's welfare and cost.

I can drive to various airports, including Tampa, Orlando or Sarasota/Bradenton. I want a non-stop flight, if possible.

My daughter lives in Bremerton, WA - a large US Navy town. Since you list "Military moves," is it possible to deliver the cat to the Bremerton area?
Hi Jane,
Thanks for your questions, we'd be happy to offer some advice. First, in order to fly your daughter's cat will need to show proof of an updated rabies vaccine and you'll also need to obtain a health certificate from the vet stating the cat is healthy and fit to fly (this is required by the airline). Here is more information about domestic pet travel rules.
The crate does need to be airline approved, and you can find more information about that here.
We recommend flying with United Airlines, as they have an established PetSafe program. You can read over a few popular pet travel topics if you have any general questions about how to plan a safe journey for your cat. If you decide to sign up for our services (you can receive a quote by filling out this form) we would arrange for an agent to deliver the cat to your daughter's house from the airport.
If you have any further questions you're welcome to contact us. Hope this information helps to get you started!



How to Plan Cat Travel to Singapore

Wednesday, January 15, 2014 by Pet Travel Questions

Name: Ashley
Number of Pets: One
Pet Type: Cat
Pet Breed: Domestic Shorthair
From: USA
To: Singapore


I have been doing research on the requirements as far as exporting a cat from the US to SIngapore, but I am trying to get more details on how the flights would work for my cat.

Would I want to book her as cargo in a larger crate so that she could use the restroom and fly comfortably, or should I carry her on? How would she use the restroom during travel and in between flights? Are you able to help with this? She is fine traveling in a car. She has never been on a plane.

How could PetRelocation assist me in transporting her from US to Singapore?

Thank you,



Hi Ashley,

Thanks for contacting us -- we've helped several pets move to Singapore safely and would be glad to offer some advice and assistance. It sounds like you're aware of the requirements, but just in case, here are the pet import rules for Singapore.

As far as the flight, we'd suggest using an airline like KLM for a cargo flight and scheduling an overnight layover in Amsterdam for your cat. This would make the trip more manageable for her by allowing a break in the middle, and it's how we commonly plan our moves. In this scenario you would not need to fly on the same plane as your cat (our clients rarely do, in fact).

If you decided to enlist our help, we would take care of door-to-door (or perhaps just door-to-quarantine) delivery as well as the pre-export paperwork, etc. Please find out more about our services here, and if you'd like a free quote, you can fill out this request form.

We hope to hear from you, Ashley! Moving pets internationally can be a bit stressful and confusing, but we're happy to apply our experience to help make the transition easier for you. Either way, good luck with everything.



Bulldog Travel: Returning to the United States

Tuesday, January 14, 2014 by Pet Travel Questions

Name: Melissa
Number of Pets: 3
Pet Type: 1 Dog, 2 cats
Pet Breed: English Bulldog, 2 domestic short haired cats
From: Jakarta, Indonesia
To: Anchorage, Alaska, USA

Dear PetRelocation,

We used your services to ship our bulldog and two cats to Jakarta, Indonesia (in May 2010) from Anchorage, Alaska. We were extremely pleased with the service you provided at that time.

I am considering returning to Anchorage with the pets in a few months while my husband completes his assignment. How difficult will it be to get our bulldog out of Indonesia and back to Alaska? Which airlines are willing to ship bulldogs?

Thank you,


Hi Melissa,

It's great to hear from you again! We'd be happy to discuss your upcoming return to the United States with you.

The import requirements for the United States are a bit simpler than those for Indonesia, so you shouldn't have to worry about as much prep time and paperwork for your return. The US does require proof of an up to date rabies vaccine and an international health certificate.

As far as airlines, PetRelocation has a preferred list of carriers we use, and with a few more details one of our specialists will be able to outline a move plan for you. As you know, flying with bulldogs and other snub-nosed breeds requires some extra care and attention to detail, and the time of year can come into play.

We're happy to talk to you about your options, so feel free to give our office a call or fill out our free quote form whenever you're ready.

Thanks for your message, and we look forward to hearing from you soon!


Pet News Round-Up: Dealing with Winter Weather

Friday, January 10, 2014 by Caitlin Moore

One good thing about the recent cold weather: it led to lots of cute pet pictures.

Dog people vs. cat people.

Luxury pet travel.

Lindsey Vonn adopted a shelter pup with a bum knee.

Why do dogs prefer one toy over another?

How cats use their tails to communicate.

Winter skin tips for your dog.

Enjoy the weekend, pets and pet lovers!