Pet Move Customer Story: Midnight's Dog Move to Virginia

Friday, May 11, 2012
by PetRelocation.com Customer

Name: Lauren and Cassie
Pet's Name: Midnight
From: San Diego, CA
To: Fredericksburg, VA
 

PetRelocation.com was amazing! It was our first time flying our dog Midnight across the country, and we were very nervous, especially because she is 10 years old.

PetRelocation.com took great care of us and our dog! The experience was also extremely convenient. We didn't have to worry about not having the right forms or not having the right stuff to fly Midnight. They put an entire checklist together for us, which made it very easy. They also coordinated with our vet to confirm that everything was good to go!

Midnight arrived safe and sound in Virginia and seemed her normal, happy, loving, calm self upon arrival! We are so thankful to PetRelocation.com for such a great first experience with flying our pet!





Pet Travel Question: Handling Pet Transportation Yourself

Tuesday, May 8, 2012
by Pet Travel Questions

Name: Camilla
Number of Pets: 1
Pet Type: Dog
Pet Breed: Mix Breed
From: Oslo
To: London

How can I arrange my dog's travel myself, which airline should I use, and how expensive is it?

Thanks,

Camilla

 

Hi Camilla,

Thanks for your question! It's definitely understandable that you're researching your options and working on planning your pet move yourself, as pet travel can certainly be expensive no matter how you go about it. First, here are the pet import requirements for the UK (they've recently been relaxed so that's good news). Choosing a pet-friendly airline is very important, and we often fly with British Airways when we go to London. 

Additionally, on our blog we've offered some advice that may help you: how to control the costs of a pet move and pet travel lessons from a DIY pet move. Hopefully these will help to get you started. Please contact us if you have any more questions, and good luck with everything!

 

Pet Travel Question: Rescuing Puppies!

Monday, May 7, 2012
by Pet Travel Questions

Name: Krysta
Number of Pets: 5
Pet Type: Dogs
From: Puerto Rico
To: Northern Virginia/DC

 

My friend, who lives in Puerto Rico, has a dog that surprised her with puppies and I am working with a Rescue Organization trying to get them brought over to the US. What are the regulations and cost for bringing them over? Thank you!!!!

Krysta

 

Hi Krysta,

Wow, sounds like you have quite a situation on your hands. Well here are the pet import requirements for the United States (luckily it's not the toughest country when it comes to importing pets). As for costs, it will vary depending on a few factors.

For a free quote for our services you can fill out our online form, and if you'd like to speak to a Specialist you're welcome to give our office a call. Note that we recommend puppies be at least 12 weeks old before they fly.

Good luck with everything, Krysta! Just let us know if you need anything else...

 

Pet Driving Safety: Should 'Lap Dogs' be Banned?

Monday, May 7, 2012
by Caitlin Moore

 

Just as its becoming more common for people to fly with pets, more and more pet owners are driving with them, too. Whether for a vacation or a trip to the grocery store, many people have no qualms about bringing their pups along for the ride -- but a debate has arisen about what is safe and what isn't. (No, we're not going to dive into the whole Mitt Romney and Seamus situation.)

In Rhode Island, legislators are considering a ban on the practice of letting dogs roam freely in cars. It's been shown that wandering dogs can be a dangerous distraction to drivers (and can also be a safety hazard for the dogs themselves), and though some pet owners balk at the idea, many say the lap dog practice should be made illegal.

Here's the full article about the Rhode Island situation from The Wall Street Journal. A few other states have tried to instate similar laws and many places have bans on texting and talking on the phone while driving, but it seems that pet-related legislation is actually pretty tough to pass and no one has succeeded thus far. We'll see what happens this time around, and will do our best to keep up with all the latest pet travel news as it develops.

Do you restrain your pets when you drive or allow them to move around the car? Do other drivers' habits regarding pet travel make you feel unsafe? Let us know what you think!

 

Do you buckle up before you hit the road?

Seeking Help With A Pet Move: Top Reasons to Choose Pet Transport Services

Wednesday, May 2, 2012
by Caitlin Moore

 

The beginning of a pet move can be pretty confusing and there are many things to consider, including your pet's safety, the legwork (and paperwork) involved, and how much it's all going to cost.

Some people choose to handle their moves on their own (and we're happy to offer tips for how to keep pet moves affordable, etc.), but ultimately many pet owners realize they'd rather have someone else handle everything. Whether due to stress, time, or basic logistics, hiring professional pet transportation services will bring some relief to the situation.

Here are a few reasons that many pet owners, including our own PetRelocation.com customers, choose to seek assistance with their moves.

Conflicting Information

"We had no idea how to go about organizing the move ourselves, and for a dog we loved so much, we felt secure in paying someone to do things correctly." -Michelle, who moved her dog Chunk to Australia

Thanks to the internet this has become a very DIY world, but that doesn't mean it's easy to pull off something like a pet move. Unfortunately it's the case that many government websites don't keep up-to-date information regarding animal imports, and a lot of the advice you'll find out there is just plain wrong. When your pet's safety is at stake, it's better to trust the experts who do this every day.

Time

"The list of things to do before a move is a long one. Having assistance with Cole took a huge burden away from us and allowed us to spend more time on preparing ourselves and getting our travel arrangements in order." -Mike, who moved from California to Brazil

Whether moving for work or for pleasure, the effort of relocating all your belongings, organizing the details and trying to make a home in a new place can call for huge time demands. Adding another set of concerns just isn't possible for some travelers, so that's why they call pet relocation companies like us.



 

Special Conditions

"Large dogs present more difficult travel scenarios, so getting assistance was very important for us.The overall safety and well-being of our pet outweighed our ability to handle the move on our own." - Mike, Cole's owner

Flying with an older pet, an especially large one, a snub-nosed breed or an exotic animal can all present special challenges. Again, the rules can be confusing and the internet can be a jumble of misinformation, so passing the reins to a relocation specialist who knows how things work is often the best choice for many pet owners.


Military Moves/PCS

"I had enough stress just trying to get me, my daughters and my house ready all while worrying about my husband, who was still gone (overseas in the military). Once I decided to hire Pet Relocation.com it was like a huge stress filled ball was lifted off me." -Tarnna, featured as our most recent Pet Move of the Month, moved from the US to the UK

Families serving our country who have to move frequently, often without as much notice or time as they'd like, can find themselves feeling particularly overwhelmed.

 

As you can see, there's nothing wrong with seeking some help! For more information about how to relocate your pets, check out  MyPetTravel, our blog, or take a look at our Facebook page to connect with other travelers who have done it all before.

You can also contact PetRelocation.com directly to speak to a Pet Relocation Specialist about what your options may be. No matter how you go about it, here's wishing everyone many safe travels!
 

 

 

 

Pet Travel Update: United Will Now Accept Pit Bulls and Other Previously-Banned Breeds for Transport

Thursday, April 26, 2012
by Caitlin Moore

 

Great news for pet travelers of a certain breed...

United Airlines has announced that they will now accept several dog breeds that have previously not been permitted, including American Staffordshire Terriers and Pit Bull Terriers. Effective immediately, dogs six months or older and weighing more than 20 pounds who meet the proper kennel requirements (kennels meeting Container Requirement #82) and show no signs of aggressiveness will be allowed to fly.

We previously reported that United's banned breed policy was being protested against by pet owners and various dog advocacy groups, and the IPATA Board of Directors also requested that United modify their policy. United is still in the process of updating their website to reflect this change, but you can take a look at the bulletin below to find out all the details.

As always, please contact PetRelocation.com with any pet travel questions.

 

 

United Airlines Acceptable Animal Breeds for Transport (Revised 4/2012)

Pet Travel Question: Transporting Dogs to France

Monday, April 23, 2012
by Pet Travel Center Questions
Name: Heather
From: Toronto, Ontario, Canada
To: Provence, France
Pet: Riley, Dog, Golden Doodle

Are there alternatives to traveling by air with my dog to France? If not, do any airlines exist which would allow me to bring my 65 pound dog on board with me rather than stow her in the luggage compartment? I am moving to do my doctorate in France. My golden doodle is very sensitive and gets anxious easily. For this reason, I am wondering whether it is possible to travel with her on board with me or via ship? I've heard horror stories about air travel and would prefer to forego this opportunity than to put her through anything that would be traumatic for her.

Thanks,
Heather
 

 
Hi Heather,
 
Thanks for your question! Pet travel can definitely be stressful, especially when you're starting out and don't know much about the process. We move pets safely all the time, however, and would be happy to shed some light on how things work.
 
A dog of your size will not be able to fly in the cabin with you, but when you choose a pet-friendly airline, flying your pet in the cargo area is a safe option. We often fly pets this way and, though it seems surprising from a human perspective, dogs probably prefer the less chaotic atmosphere of the temperature-controlled, pressure-controlled cargo area.
 
 
Hopefully this information helps to put your mind at ease, and we're happy to talk to you about your move if you have more questions or if you'd like a free quote (you can contact us here).  Good luck with everything!
 
 
 
 

 

A Few Fun Facts About The Serious (and Seriously Interesting) Business of Pet Shipping

Monday, April 16, 2012
by Caitlin Moore

 

Pet transportation services aren't just limited to moving a dog or cat across the country when work or military duty calls the family to a new place. Along with technological advances and emerging international developments, transporting animals is a service in demand, leaving airlines and freight companies in the position of stepping up to the challenge or being left behind.

This recently published Bloomberg article goes into greater detail about Lufthansa, KLM, and the other companies who deal with shipping animals. It's pretty fascinating to see how trends have been changing recently and how these businesses are learning to handle exotic moves.

Want to know more? Here are a few details from the article, and you can read the whole thing here.

 

-Last year Lufthansa's Frankfurt facility handled 110 animals of various kinds (including 80 million tropical fish and 300 tons of worms).

-Lufthansa usually transports around 14,000 dogs and cats and 2,000 horses in a year.

-Animal freight makes up about one to two percent of Lufthansa's total cargo revenue.

-One of the most unconventional cargo shipments on record was a plane filled with dogs and cats evacuated from Lebanon following a missile strike.

-Before they fly out of Frankfurt, animals are inspected by up to 24 different vets.

-Some freighters are equipped with up to four different temperature zones, meaning that one flight can safely and comfortably carry warm-blooded and cold-blooded animals (think horses and penguins, for example).

-Large fish, dolphins and poisonous reptiles are not accepted for shipment by Lufthansa due to safety concerns.

 

 

Hannelore Foerster/Bloomberg

 

 

 

Pet Travel News Links: Luxury Pet Travel, Vaccine Developments and Pet Business News

Friday, April 13, 2012
by Caitlin Moore

 

Here are a few pet travel news links for you. Happy Friday, pet lovers!

 

Pet travelers flying with Alaska Airlines should be pleasantly surprised at this news.

Pet business news: Rover.com has raised $3.4 million with the goal of being the Airbnb for dogs.

National Pet Day + The New York International Auto Show = Pet safety tips and fun for everyone.

A kennel cough vaccine for dogs can now be administered orally.

The Mighty Texas Dog Walk was a great success!

Foreign Service officers aren't too happy about United's new pet policies.

A loose bat on an airplane inspired officials to track down passengers due to rabies fears.

More luxury hotels are going pet-friendly these days.

 

karma

Karma wishes everyone a happy weekend

 

 

Pet Travel Question: Flying With A Puppy

Tuesday, April 3, 2012
by Pet Travel Questions

Name: Nathan
Number of Pets: 1
Pet Type: Dog
Pet Breed: Labrador Retriever
From: Buenos Aires, Argentina
To: Denver, Colorado

 

My puppy is three months and two weeks old. She is just now able to have her rabies vaccination. Will she be able to fly in two weeks if I get her vaccinated? What else needs to be done to bring her home with me?

Thanks,

Nathan

 

Hi Nathan,

Thanks for the question! These are the pet import requirements for the United States. In addition to the rabies vaccine you'll need a health certificate, and other than that we advise that you spend some time choosing a pet-friendly airline that places a priority on pet safety. (United has a PetSafe program, for example.) Four months should be a reasonable age to fly a dog if everything is handled correctly.

Feel free to contact us if you have questions about any of this, and good luck with your trip!

 

United Airlines Merger Update: Air Travel and Banned Breeds

Monday, April 2, 2012
by Caitlin Moore

 

We've been following the progress and after effects of the recent Continental/United merger, and it looks like the changes aren't favorable to every kind of pet traveler.

On the positive side, United has adopted Continental's PetSafe program, which has been in place for years and has been a model for the pet air travel industry. United now bans nine dog breeds from flying, however, so owners of Pit Bull Terriers, Staffordshire Terriers, Cane Corsos and a few others are prohibited from flying with United.

United originally made a change regarding cargo classifications that would have made pet travel much more expensive for some travelers (primarily military families), but they have since eased those rules in reply to the backlash the announcement inspired.

Thus far the "dangerous breed" rules remain in effect, but many pet owners have come together in protest through an online petition at Change.org. United is the only airline with such restrictions so owners of these breeds do have other options, but this remains a divisive topic in the pet world.

Changes is often in the air when it comes to pet travel, so remember to start planning your trips well in advance of departure, do as much research as you can, and check with airlines directly to find out about the most up-to-date rules regarding fees, breeds, and seasonal procedures.

Also, remember that PetRelocation.com is here to help! Contact us anytime for a free quote, or give us a call if you'd like to find out more about our services from one of our Pet Relocation Specialists.

Keep in touch as we continue to monitor this issue and other pet travel updates.

 

Sparta, a Pitt Bull we moved to Guam last year.

Pet Move Customer Testimonial: Neely's Move to England

Monday, April 2, 2012
by PetRelocation.com Customer

Name: Stacy
Pet's Name: Neely
From: Connecticut
To: England

 

When I found out we were moving to England I was so excited and overwhelmed all at the same time! My biggest concern with the move was being able to bring my dog with me. The thought of leaving Neely behind was not an option, and the thought of transporting her overseas terrified me. At first, I was determined to get all of Neely's travel documentation and flight plans in order myself. However, with all the other stresses of moving and the possibility of me not being able to fly out with her, my husband decided it was time that I get some help.

My husband's employer had given me Cara's contact information so that I could talk to her to see what PetRelocation.com could do to help me. After the first phone conversation I instantly felt comfortable. Cara and Ashley had both walked me through every single step that I needed to take in order to get my dog over to England. They checked and double checked every piece of paperwork and answered any questions that I may have had. They kept on top of all the changes that were being made by DEFRA, and notified me immediately as to what those changes were. They made sure that Neely's crate was appropriate for travel, and even mailed us out a welcome pack!

When I found out that I needed to go over to England before I could get Neely out there, Ashley worked with my father to complete her travel requirements. On the day of Neely's travel, she was picked up at my parent's home and brought to the airport. Ashley had notified me when Neely was up in the air and gave me a confirmation number so that I could track her. They also kept in touch with my father to let him know the same. During her travel they made sure she had a pre and post- flight potty break as well as water and clean bedding. Once Neely cleared customs they called me to let me know that she would be delivered to me shortly.

When Neely arrived she acted as though she had been on one big adventure! She was so excited to be at her new home, and most importantly she arrived safely, clean, and happy!

It's now been close to three weeks since she arrived and she has settled in without a hitch! PetRelocation.com has made this moving experience stress and worry free. Cara and Ashley always took the extra step to make sure that everything was done right and that Neely would arrive home safely. I would absolutely recommend them to anyone who has to transport a beloved pet and I would certainly use their services again in the future!

Thanks again Cara and Ashley!!!




Pet Travel Question: Moving from Turkey

Monday, March 26, 2012
by Pet Travel Questions

Name: Cansu
Number of Pets: 1
Pet Type: Dog
Pet Breed: Labrador
From: Turkey
To: USA

I wanted to use a direct flight from Turkey to US to make the trip shorter for my dog. Only direct flight is with Turkish Airlines. Is Turkish Airlines a pet friendly airline? Or would it be better to use KLM or Lufthansa and make a transit somewhere in Europe.

Thanks,

Cansu



Hi Cansu,

 

Thanks for contacting us. These are the pet import requirements for the United States just in case you'd like to review them. We often use KLM and Lufthansa and generally find them good options for travel, and when scheduling trips we often opt to break the journey into parts in order to allow for stretching/bathroom stops.

As far as flying out of Turkey goes, it will be important to do some research and find a trustworthy agent to help you get through customs, etc. Airport regulations aren't exactly standardized here and situations can be unpredictable. We'd be happy to help you out with any questions you have about this process!

Please contact us if you would like to speak to a Pet Relocation Specialist, and good luck with everything!

Pet Travel Question: Taking a Trip to New York?

Wednesday, March 21, 2012
by Pet Travel Center Questions
Name: Leah
From: Tel Aviv
To: New York
Pet: Bella (Dog, Viszla, age one)

What do I need to do and how much will it cost to take her to the US and back for a month? What papers and quarantine are required? Will it hurt her to fly such a long distance, and does she get sedated? Can they go on the same plane as me? I'll probably be flying with El-Al, nonstop. She is especially sensitive to cold.
 
Thanks,
Leah
 

 
Hi Leah,
 
Thanks for your question! Here are the pet relocation requirements for New York (United States). Bringing Bella back into Israel will mean meeting these import requirements. Honestly we usually advise against bringing your pet along on long-distance trips when it will just be a vacation rather than a permanent or long-term move. You'll find that the costs of the endeavor, not to mention the time it will take to prepare and the stress it will place on your dog, may not be worth it for a quick trip. (The decision is up to you, of course.)
 
In terms of sedation, this is not recommended (actually you will probably not be allowed to fly if an airline thinks you have sedated your pet). We do recommend choosing a pet-friendly airline with established safety policies (thus her sensitivity to cold shouldn't be an issue because responsible airlines do not leave dogs on the tarmac).
 
Please contact us if you have any more questions, we'd be happy to be of further assistance!

 

Pet Travel Question: Moving to the Philippines

Friday, March 9, 2012
by Pet Travel Center Questions
Name: Clarisse
From: New York, NY, USA
To: Quezon City, Metro Manila, Philippines
Pet: Koda, Dog (Pembroke Welsh Corgi, 9 months,18 lbs)

Is my dog going to be flying on the same flight with me or will he be on a separate flight that will allow for stops and such? It's far to travel from the US to the Philippines. I'm aware of the toll it takes for an almost daylong flight. I want to know that my dog will be safe, taken care of, and as comfortable as he's going to be while in transit.
 
Thanks,
Clarisse
 
 
Hi Clarisse,
 
Thanks for the question, we hope we can help! First, here are the pet import requirements for the Philippines. It's not necessary to be on the same flight as your pet (especially if you're hiring someone to help you clear customs or handle transportation), and we do often suggest breaking the trip into parts rather than choosing a direct route in order to allow time for rest breaks, etc. Primarily it's important to choose a pet-friendly airline with established safety policies. Your concerns are valid -- it's certainly taxing to fly internationally, so the best you can do is choose a trustworthy airline.
 
Please give us a call if you have any more questions, and fill out our free quote form if you're interested in our services. Good luck!
 
 

 

Pet Travel Question: Exporting Pets from New Zealand

Wednesday, March 7, 2012
by Pet Travel Center Questions
From: Tracey
From: Wellington, New Zealand
To: Tampa, Florida
Pets: Lace - dog, age 5; Chazy - cat, age 4; Rusty - Female spayed cat, age 4

Question: How much will it be to move them from NZ to Florida? What papers and quarantine is required? Will it hurt them to fly such a long distance, and do they get sedated? Would I get to see them on stops? Can they go on the same plane as us?
 
Thanks,
Tracey
 
 
Hi Tracey,
 
Thanks for getting in touch with us about your move! Here are the pet import requirements for the United States. You'll need to secure a few basic health documents, but no quarantine is required for standard entry to the United States. International relocations definitely require serious planning, but by doing the research and allowing yourselves plenty of time, it's possible to carry out a smooth move.
 
We strongly advise against using sedatives, and emphasize the importance of choosing a pet-friendly airline. Long  trips can definitely be taxing, but they can also be safe if handled with care. Usually our clients are not flying on the same plane as their pets, but again, with the right airline and when the details have been attended to, this is perfectly safe. We'd be happy to further advise you, and you're also welcome to peruse our blog for more information.
 
Please contact us if you have any more questions, and if you're interested in our services you can fill out our free quote form. We look forward to hearing from you!
 
 

 

Pet Travel Question: Domestic US Pet Travel

Thursday, March 1, 2012
by Pet Travel Questions

Name: Luke
Number of Pets: 1
Pet Type: Dog
Pet Breed: 3/4 border collie, 1/8 Australian Shepard, 1/8 blue heeler
From: Oregon
To: Texas

What do I need to get for my dog before we move to Texas besides heart worm medication?

Thanks,

Luke

 

Hi Luke,

Thank you for contacting us with your travel question! These are the health documents required for domestic pet travel within the United States. If you're flying, the airline will require you to have a vet health certificate stating your dog is in good health and can safely fly, and you also need an updated rabies vaccination.

Please contact us if you need anything else, and good luck with your trip!

Pet Travel In The News: United's Adjustments, Denver Pet Boarding and More

Friday, February 24, 2012
by Caitlin Moore

Hope everyone has a great weekend planned. Hopefully these news links can help you push through all the way to today's quitting-time finish-line!

Are you into gadgets, gizmos and toys? Check out these fun pet-related smartphone apps.

United announced a few changes to their pet-shipping rates, military pet owners voiced their unhappiness, and so now the airline has made a few changes to the policy.

Rescue dogs from Afghanistan.

We discussed Pets in Advertising a couple of weeks ago, but here's another fun commercial from Purina.

Travelers flying out of Denver will soon have better pet boarding options.

Here's a longer read about an Irish Setter who helped get his family through the Bosnian War.

And here's a general travel article from ABC about the Five F's of Travel.

 

jake & eddie

No doubt Jake & Eddie know how to have fun on the weekends...

 

Pet Travel Question: Domestic US Pet Travel

Tuesday, February 14, 2012
by Pet Travel Center Questions
Name: Amelia
From: Sacramento, CA
To: Sierra Vista, AZ
Pets: Zoe (dog, pom-chi, 4yrs 4lbs), Rocky (dog, pom, 13wks, 3lbs)

Do I need a health certificate to travel with my dog Zoe to Arizona? Would I also need one for Rocky when I travel to TX? My husband and I are PCS-ing to TX from California, but I will be picking him up with the dog in AZ on Thursday. I didn't look into what I would need to travel with my pet until this evening. Do I need anything to take the dog, Zoe to Arizona and back to California?

Thanks,
Amelia




Hi Amelia,

Thanks for your question, hopefully we can help! The answer partially depends on whether you're driving or flying. No matter what, it's a good idea to be up-to-date on all your vaccinations, and if you fly you'll need to have a vet health certificate. Here's some info about moving pets domestically, and you're welcome to contact us if you have any questions. Good luck with your relocation!

Pet Move Customer Testimonial: Jaja and Leia's Move to the UK

Monday, February 13, 2012
by PetRelocation.com Customer
Name: PC
Pets' Names: Jaja and Leia
From: San Jose, Costa Rica
To: London, UK


Jaja and Leia are sisters, both 10 years old, and of mixed shepherd dog breed originally from Turkey, the first country I lived in overseas with my husband. My husband brought them home when they were pups on the day they were about to be taken away from his factory grounds by the local municipal who were rounding up strays.

Since then, they've moved with us to Honduras, Hong Kong, Bangladesh, Costa Rica and now UK! Though they're seasoned travelers, we still dread the day when we have to pull out the carton boxes for packing.....the reckoning of what's coming and the resigned look in their eyes says it all.

The difference with this move is for the very first time, we're using the service of a door-to-door pet agent. For every single relocation in the past, I've personally handled all related paperwork, from the vaccinations to the relevant country's import and export documents, using agents only for certain route of the journey. The reason why we used PetRelocation.com this time was due to the trauma my husband and I experienced at Los Angeles airport when we had to fly with the doggies from Bangladesh to Costa Rica.

We were patting each other on the back after our first two flights went without a hitch, from Bangladesh to Hong Kong (overnight to rest the doggies), and then from Hong Kong to Los Angeles. During our last leg from Los Angeles to Costa Rica whilst we were on board, no one would tell us if our doggies were in the hold! After threatening to walk out of the plane, they finally told us that the doggies are still on the ground and have not been loaded due to missing paperwork! The airline then had to reopen the cabin door, remove our luggage and we then made a few frantic calls to try and retrieve our doggies from the cargo building. This all happened at 2 a.m. at the Los Angeles airport, us standing at the airport with two large dogs and crates, four suitcases, no taxis and no one in sight! To cut the long story short, after finding a taxi kind enough to accept the doggies we then hopped from hotel to hotel to search for a pet-friendly hotel. The following day was equally stressful because then we had to rebook all our flights and cargo space for the girls!

When we heard we were relocating to UK and knowing the quarantine laws have changed effective Jan 1, 2012, we both decided that we definitely cannot afford to have a repeat of our last experience and we wanted to make sure that everything goes smoothly this time. Not even the snow at Heathrow airport posed a problem....just unbelievable!

The girls went on their first walk in the woods today. We're introducing them to their walks slowly to acclimate them to the freezing weather in UK now. How I wished I could've read their mind when they saw snow since the last time they saw snow was almost 10 years ago in Turkey.

Everyone involved from Costa Rica to Houston to London were wonderfully attentive and professional. It makes such a huge difference not to worry about the "what ifs"! We'd like to thank Andreas and Dr Jose in Costa Rica and Jayne in London, and last but not least dear Ashley and Sarah. Your prompt replies by email and more importantly how you never hesitated to pick up the phone to call really makes all the difference. Thank you for bringing our girls home safe and sound.