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Help Me Move My Pet

Traveling Internationally with Service Dogs

Wednesday, September 24, 2014 by Pet Travel Questions

We recently received a question via email asking how to bring a service dog to Australia, and thought it would be a good opportunity to go over a few basic rules and best practices for traveling internationally with an assistance animal.

  • Traveling with service dogs means following different airline procedures for the most part, as airlines often allow pets in the cabin in these instances. Here are the instructions for traveling with a service animal via United and via Lufthansa, for example.
  • Here...
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Will Tomorrow's Lufthansa Strike Affect Pet Travel?

Monday, September 15, 2014 by Pet Friendly Airlines

Update: The planned pilots' strike for 9/16 has been cancelled. Lufthansa flights should be operating smoothly tomorrow.

Lufthansa pilots are planning an eight hour strike on Tuesday, Sept. 16, however the airline has announced that no cancellations are anticipated and pet flights will still take place. Some intercontinental flights will run earlier or later than originally scheduled, but Lufthansa aims to keep delays and irregularities to a minimum.

The strike is set to run from 2 a.m. to 10...

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U.S. Department of Transportation Expands Airline Reporting Requirements

Thursday, July 17, 2014 by Caitlin Moore

Beginning Jan. 1, 2015, more airlines will be required to report incidents involving the loss, injury or death of an animal during transport. This expansion of the current rule is meant to "provide consumers with a fuller picture of an airline's safety record," said U.S. Transportation Secretary Anthony Foxx.

Currently just 14 airlines have to adhere to reporting rules, but the expansion will mean that 27 carriers will now be responsible for filing annual reports detailing specific incidents as...

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Incredible Experience Spotlight: Jasper's Journey from Texas to Paris

Wednesday, June 25, 2014 by PetRelocation.com Customer

Name: Tracey
Pet's Name: Jasper
From: Austin, Texas
To: Paris, France
 

I had no idea where to start in arranging Jasper's move from Austin to Paris. I Googled it and up popped a company called PetRelocation. I noticed they were based in Austin so I gave them a call.

I spoke to Matt, who completely understood all my concerns and assured me that they could handle it. He didn't pressure me and only when I was completely happy with all the information did he pass me on to Anna, who could get into the...

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Pet Air Travel to China

Monday, June 16, 2014 by Pet Travel Questions

Name: Yi
Number of Pets: 1
Pet Type: Cat
Pet Breed: Mixed
From: Berlin, Germany
To: Shanghai, China

Hello There,

I have a pet cat (three years old) that I wish to bring to China from Germany and I have a few questions that I hope you can help me answer:

1. How easy is it to bring a pet to China and will there be a quarantine period? I've read conflicting documents that there's no quarantine for animals coming from the EU, to ones that say that there's a 30-day quarantine period.

2. How easy will it be...

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Flight Decisions for Cat Travel to Canada

Tuesday, June 10, 2014 by Pet Travel Questions

Name: Chelsey
Number of Pets: 1
Pet Type: Cat
Pet Breed: DMH
From: Western Australia
To: Saskatchewan, Canada

 

Hi,

I am having a difficult time getting clear quotations from pet travel companies. Nothing is clear or itemized. Is is possible to have my cat travel as cargo with me for flying from Australia to Canada (at least two stops so this complicates things) or will I have to send her separately?

I'm assuming having her as my cargo will be cheaper? Who 'prepares' the animal at the airport, do I get...

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Researching Dog Travel to India

Monday, April 7, 2014 by Pet Travel Questions

Name: Dr. A.
Number of Pets: One
Pet Type: Dog
Pet Breed: Pomeranian
From: Hartford, Connecticut, USA
To: New Delhi, India

 

Dear PetRelocation,

My daughter, who is working in Hartford, CT, wants to send her pet dog permanently to India. Is this possible? How would it work?

Thanks,

Dr. A.

 

Hi Dr. A,

Thanks for your question. Moving pets to India requires quite a bit of careful paperwork and preparation, as the country made changes to their policy last year and now operate with strict rules meant to target...

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Dog and Cat Travel to New Zealand

Monday, December 9, 2013 by Pet Travel Questions

Name: Erika
Number of Pets: 6
Pet Type: Five dogs and one cat
Pet Breed: Chihuahuas & American Bobtail
From: Midland, Texas, United States
To: Auckland, New Zealand

Dear PetRelocation,

I'm really confused about moving all of my animals to New Zealand. Is there a certain number of animals that I can move? Do I have to wait a certain number of days after all shots before importing them? Really desperate for help!!

Thanks,

Erika

 

Hi Erika,

Here's a good resource for you to check out: it's the...

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Pets, Actually: Casting Call for Pets Arriving at Heathrow

Friday, December 6, 2013 by Caitlin Moore

We were recently contacted by a British documentary team looking to feature a post-flight pet reunion in their upcoming "Arrivals and Departures" project. We thought it sounded like fun, so we're helping them spread the word!

Here's the casting call:

A new British ITV documentary is following interesting stories of people flying in and out of London Heathrow Airport. We have covered lots of strong departure stories of people emigrating, travelling for work, and those embarking on poignant...

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Pet Move of the Month: 12 Pets from Thailand to the United States!

Wednesday, November 20, 2013 by PetRelocation.com Customer

We're used to working with pet lovers, of course, but sometimes a client comes along whose dedication and kind-heartedness is simply unparalleled. Recently we were contacted about moving 12 pets -- 10 dogs and two cats -- from Thailand to California, and the more we got to know the pet owner Margot, the more we were in awe of her loving spirit.

Of course we knew this would be a great move to spotlight for our Pet Move of the Month. Read on to learn more about this menagerie of special pets... As...

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"How do I move my pets to Zambia?"

Wednesday, October 9, 2013 by Pet Travel Questions

Name: Roland
Number of Pets: 5
Pet Type: three dogs and two cats
Pet Breed: Boerboel, Jack Russel, Pit bull
From: George, South Africa
To: Ndola, Zambia

How do I go about transporting my animals to our new home in Zambia?

Thanks,

Roland

 

Hi Roland,

Moving your pets to Zambia will mean taking a look at the import requirements and also attending to basic logistics (you'll probably be flying?). Here are the pet import requirements for Zambia -- it looks like you'll need vet health certificates, import...

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Pet Move of the Month: Liza and Val's Big Journey

Tuesday, October 8, 2013 by PetRelocation.com Customer

As many of us know by now, planning a pet move can require lots of delicate and time-consuming planning. Just ask Melissa, a client we've been working with for months to arrange her dog and cat's move from Sri Lanka to Reno, Nevada.

You may remember this dedicated pet owner from an interview we posted about using technology when planning a pet move. Being so far away, Skype and email came in very handy as we worked with her to settle the logistics for Val and Liza's relocation.

Melissa was kind...

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Cat Travel from the United States to Hong Kong

Monday, September 30, 2013 by Pet Travel Questions

Name: Peggy
Number of Pets: 2
Pet Type: Cats
Pet Breed: Ragdoll
From: Seattle, WA
To: Hong Kong

I am planning to send my cats from Seattle to Hong Kong in Dec. I am now in Hong Kong, but I can be back in the States in Dec. Some of the airlines (like EVA) do not accept animals. However, I have looked up Delta, which has a "SHIP YOUR PET IN CARGO" service.

Does the owner have to drop the pets off and pick them up or it can be a different person? How much would it be? They both already have their rabies...

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Guinea Pig Travel to the United States

Wednesday, September 25, 2013 by Pet Travel Questions

Name: Jeff
Number of Pets: 1
Pet Type: Guinea Pig
Pet Breed: Guinea Pig
From: Edmonton, Alberta, Canada
To: Rancho Santa Margarita, California

 

Dear PetRelocation,

We purchased our guinea pig in Canada. Is there any special paperwork required to bring her into the United States?

Thanks,

Jeff

 


Hi Jeff,

The United States has pretty straightforward import rules when it comes to pets; in fact, for guinea pigs, the USDA does not impose any animal health requirements (please see here).

That being said, it would...

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Flying to America (with Pets in Tow)

Monday, September 23, 2013 by Pet Travel Questions

Name: Victoria
Number of Pets: 2
Pet Type: Dog and Cat
Pet Breed: Mixed
From: UK
To: Maine, USA

Dear PetRelocation,

Hi my name is Vikki and I'd like to know what I need to do in order to move my dog and cat with me when I relocate to Maine to be with my American partner from the UK.

They are already vaccinated to UK standards, and will have the rabies vaccine at least 30 days before I intend to fly. I may also add they have been microchipped, and I also understand that I will need a health certificate...

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International Dog Travel: Italy to the United States

Tuesday, September 17, 2013 by Pet Travel Questions

Name: Valentina
Number of Pets: 1
Pet Type: Dog
Pet Breed: Cocker Spaniel
From: Italy
To: Virginia, USA

Dear PetRelocation,


I'll finally go to Italy to take my sweetheart and move him with me to Virginia. What certificates and vaccines would I need?

He is more or less 25 pounds and I'm flying Lufthansa. Would I be able to take him with me on the plane, or will they put him in a different space? I'm stopping in Frankfurt for a connection flight. What do I have to do?

I can't wait to have him here!!!

Thanks...

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"Can My Large Dog Fly In-Cabin?"

Wednesday, August 21, 2013 by Pet Travel Questions

Name: Jennifer
Number of Pets: 1
Pet Type: Dog
Pet Breed: Soft coated Wheaton/Golden retriever mix
From: US
To: Japan-Tokyo

Hi,

Desperately trying to find a way my dog can ride in the cabin of a plane to relocate to Japan. She is 40 pounds so "too large" by all standards I can find but hoping someone can give me an alternative (service dog, therapy dog, specific airline?). We are too scared for her to fly under the plane in cargo.

Thanks,

Jennifer

 

Hi Jennifer,


This is a common question as many pet...

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Pet Travel Question: Should I Sedate My Cat for Travel?

Monday, August 19, 2013 by Pet Travel Questions

Name: Anke
Number of Pets: Three
Pet Type: Dogs, Cat
Pet Breed: Mastiff, Bloodhound, Siamese mix
From: Austin, TX
To: Denver, CO

Hello,

I'm taking my cat on the plane but am super concerned about having to take him out at security. He can be aggressive when anxious. My vet prescribed 10mg Acepromazine for my 15.5Ibs cat but I feel reluctant giving it. What are your suggestions? Sedative or not?

Thanks,

Anke

 

Hi Anke,

This is an important question. Owners sometimes wrongly assume that their pet's travel...

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Pet Move of the Month: Three Cats Adventure to New Zealand!

Monday, July 15, 2013 by PetRelocation.com Customer

This month's featured pet move is quite a story. It's always an honor to make arrangements for a repeat customer (this is the third pet move for this family), and helping  these three very loved kitties make their way to New Zealand from Canada was an experience that reminded us why we love doing what we do.

Just take a few minutes to read the story of Rufty, Jesse and Pippin and you'll see what we mean (you might need a tissue or two -- we sure did). Thanks so much to Jude, the cats' owner,...

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Pet Travel News: United Announces Opening of New O'Hare PetSafe Kennel Facility

Wednesday, May 29, 2013 by Caitlin Moore

The new kennel facility at Chicago O'Hare International Airport (ORD) that we've been hearing about is now open for business, offering a new level of care for pets flying through ORD as part of United's PetSafe program.

The kennel is located inside United's ORD Cargo Facility and includes 28 individual enclosures so that animals of different species can be housed in separate ventilated, temperature-controlled areas. This is the third facility of its kind, resembling amenities already in place at...

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