Help Me Move My Pet

Learn More About The New Detroit Airport Pet Relief Station

Thursday, May 8, 2014 by Caitlin Moore

As the pet industry continues to grow, it can be pretty tough to keep up with all the latest products and services aimed at making life with pets easier and more fun.

For example, last month we discussed Amtrak's pilot pet travel program and various pet projects on Kickstarter, and this week have learned of a few more new developments that will affect pet travelers in particular.

Thanks to the completion of a $75,000 expansion project that includes a new indoor pet relief area, travelers with small dogs and service animals will now have an easier time at the Detroit Metropolitan airport. Only a couple other airports have facilities like this inside the terminal, and this feature can definitely save a lot of time because pets can use the area without leaving security.

Like at the Dulles airport, this relief area has fake grass, a fire hydrant and a rinse/drain system. If you plan to use this one or are wondering about options in other airports, Dog Jaunt has a great rundown of airport pet relief stations around the country (including pictures and reviews of many of them).


Detroit Airport Pet Relief Area (AP Photo/Detroit Free Press, Mandi Wright)


In other pet travel news especially of interest to international travelers and relocating families, many countries and cities outside the United States are witnessing a shift in cultural perception when it comes to pets. We often hear heartening stories from our clients, and in Dubai, where pets are becoming more and more popular, expats have started a pet taxi service in response to a ban on pets using public transportation. Sounds like things are changing everywhere in regards to where pets are welcome.

Have you come across any exciting pet news lately? Has your pet been able to use an airport relief station? Feel free to send us your tips and thoughts!

Import Requirements for Dogs Arriving in the United States

Monday, April 28, 2014 by Pet Travel Questions

Name: Jose
Number of Pets: One
Pet Type: Dog (12 weeks and a few days old puppy)
Pet Breed: Rottweiler
From: Italy
To: Florida, USA



I'm getting a puppy from a very reputable breeder in Italy, and I just wanted to know the specific rules for bringing the puppy into Florida. I'm pretty sure an International Health Certificate stating the puppy is in good health and able to fly is one of them, and I'm thinking a certificate of Rabies vaccination shot is probably another one.

I'm not sure how many days before shipping this is necessary. Also, I don't think there's a quarantine for dogs, but please correct me if I'm wrong and send me the accurate information.

Truly appreciate it,



Hi Jose,

Thanks for the questions. Take a look at an overview of the pet import requirements for the United States; you're correct that you need a health certificate and proof of a current rabies vaccine, and no, there is no quarantine.

It will likely take just a few days to put this together (note that the health certificate needs to be issued within 10 days of departure), as the requirements for the US aren't nearly as strict as those for many other countries.

A couple more important things: be sure to choose a pet friendly airline (we often use United, Lufthansa and KLM), and double check that you have the right type/size crate for the puppy.

Also, for safety's sake, we do recommend that dogs be at least 16 weeks old before they fly. You mentioned that you're buying your puppy from a reputable breeder, but just in case other potential puppy-buyers are reading this, we'll go ahead and include a link discussing the warning signs of puppy scams. It's great if you're getting your dog from someone you trust, but be aware that there are lots of dishonest people out there attempting to sell dogs that don't exist.

Hope this helps, Jose. Please contact us for a quote if you'd like to find out more about our door-to-door pet transportation services.

Good luck with everything!

Breaking Down (and Understanding) Pet Travel Costs

Thursday, April 3, 2014 by Pet Travel Center Questions

Name: Robin
From: Melbourne, Australia
To: Vancouver, Canada
Pet: My baby is called Leo, he is a Spoodle and will be 6 years old in October
Dear PetRelocation,
I am very nervous, as I am not sure how my dog will cope with such a long flight. I am also getting very expensive quotes from companies in Australia, however my friends are paying a lot less for transporting their Spoodle from London to Vancouver.
Could you please tell me if you could assist? What will be the costs involved? I am already in Canada. Lastly, is it safe for him to travel, and are there any requirements that I need to be aware of for Canada?
My main concerns are that pricing seems to be high and I'm worried about Leo's well-being in the hold. Also, once I go back to Australia, will it be easier for him to go back? He is a very healthy and a bubbly dog -- all he wants is attention.
Hi Robin,
Thanks for contacting us with your questions -- hope we can help!
First, take a look at the pet import requirements for Canada. There is no quarantine, but you'll need to make sure your dog's paperwork is in order. If you ever decide to bring him back to Australia, you'll need to meet a much stricter set of rules and there will be a 10-day quarantine (based on current requirements). You can find more information from Australia's official website.
Second, many people do feel nervous about flying their pet in the cargo area, but if you choose a pet friendly airline and learn about how things work, you'll hopefully become more comfortable with the idea. We fly pets in the cargo area of a few select airlines all the time. Again, with pet friendly airlines it's very safe (here's a more in-depth explanation of how it works).
It's also smart to talk to your vet about how diet and exercise are important to your pet travel preparations, and you'll need to work to help Leo get used to his travel crate (if he's not already). This cuts down on his overall stress level and will make the flight safer and smoother for him.
Choosing a door-to-door service provider to handle your move won't be cheap, but arranging all the moving parts does require quite a bit of time and expertise. If you'd like a quote from us to see how we compare to the other providers you've talked to, please fill out our free online quote form. Typically an international move for one small pet begins at around $2500 USD (but the actual cost will depend on a few more factors). Here's a post from our blog discussing the costs of pet travel
Hopefully this helps to get you started. If you have further questions just let us know, and either way, good luck with everything!

Common Concerns About Dog Travel

Monday, March 24, 2014 by Pet Travel Questions

Name: Jan
Number of Pets: 1
Pet Type: Dog
Pet Breed: Great Pyrenees Puppy
From: Dallas, TX
To: Erlanger, KY


Dear PetRelocation,

I need to transport a puppy from my home in Dallas, TX to my sister's home in Erlanger, KY. I have never done anything like this before and would like to know how your services work.

I am concerned the dog will be scared during transport. Do you have ways to minimize the trauma they experience during travel?



Hi Jan,

Thanks for your question -- it's certainly normal to feel uncertain about how a pet will handle a cross-country move, but we hope we can help dispel a few myths and worries.

In terms of what we do, we provide door-to-door transportation services that include overseeing the completion of travel paperwork and arranging the flight and/or ground transport from the old home to the new one. We work with pet friendly airlines and will also guide you to make sure the right travel crate is chosen. For a domestic move, your dog will need to have proof of updated vaccines and, if the dog is flying, a vet health certificate issued within 10 days of travel.

Sedation is not recommended and highly discouraged, and if you have a nervous pet you can help them prepare through crate training and exercise. Take a look at these frequently asked pet travel questions for a better idea of the process; when the right choices are made, most pets handle moves (even longer international ones) with no lasting effects to their health or happiness.

We're happy to discuss the particulars in further detail if you'd like -- please fill out our free quote form or give our office a call if you're interested in talking to one of our specialists.

Thanks again for reaching out to us, and good luck with everything!


Coming to SXSW? Don't Miss #PuppyHour!

Tuesday, February 25, 2014 by Caitlin Moore

If you live in Austin or if your March plans happen to include a visit to SXSW, you're invited to attend a very special event that's being held at the PetRelocation headquarters in downtown Austin.

On March 8 and 9 we're partnering with GoBank, Austin Pets Alive! and Barkbox for a #PuppyHour featuring puppy playtime and the chance to adopt a dog. Mingle with fellow pet lovers, take a break between interactive sessions, and consult with the specialists who will be on hand if you have questions about how to relocate a pet.

Register to attend and check us out on Facebook to find out who else is planning to come. All are welcome, so see you then!


WHEN: 11 a.m. to 7 p.m. Saturday, March 8 & 11 a.m. to 5 p.m. Sunday, March 9 (CST)

WHERE: A short, 9-minute walk from the Austin Convention Center! PetRelocation.com Headquarters, 612 Brazos St, Austin, TX 78701

WHO: Hosts include GoBank, PetRelocation.com, Austin Pets Alive! and BarkBox. Company representatives will be available on site for demos, interviews, etc.

RSVP: On Eventbrite to make sure you don't miss this event.



Here's more about the #PuppyHour from the official press release:

PASADENA, Calif. & AUSTIN, Texas--In celebration of the South by Southwest (SXSW) Festival next month, Green Dot Corporation’s GoBank is partnering with Austin-based non-profit shelter and adoption service, Austin Pets Alive!; PetRelocation.com, an international door-to-door pet transportation service; and BarkBox, the monthly subscription box for dogs to host an innovative #PuppyHour event March 8-9 (Saturday and Sunday during the Interactive portion of the SXSW festival). The big bonus: all dogs at the event will be available for adoption.

"As innovators in the banking industry we know two things to be true: the future of banking is all about mobile, and puppies are super cute," said Sharon Pope, Head of Marketing at Green Dot Corporation (GoBank’s parent company). "As our official GoBank mascot is an adorable schnauzer named Professor Dog, we clearly have a special place in our hearts for the canine community. Partnering on this event gives us the chance to highlight the great work that Austin’s local resources have created for animals in need of adoption, as well as echo the innovative spirit that makes the South by Southwest Festival so special."

Throughout the weekend, #PuppyHour attendees will have the opportunity to pal around with pups, enjoy light refreshments and share the adorable event with friends back at home with the Twitter-enabled photo booth. To align with GoBank’s unique "Pay What You Want" membership fee, the event comes full circle, as attendees will have the option to donate between $0 and $9 to support the adoption mission of Austin Pets Alive!.

"We are thrilled to be partnering with GoBank on such a fun and worthwhile event," said Veronica Mabry from Austin Pets Alive!. "As the largest no-kill shelter in the country, we are dedicated to finding the best homes for every single puppy we house and are so grateful that GoBank will be helping us generate awareness in a unique and interactive way."

Every #PuppyHour dog that gets adopted will receive three months of BarkBox. Additionally, PetRelocation.com and their partner PetMate will be providing free-consultations for those who adopt puppies, as well as a limited amount of crates and puppy starter kits.

How to Help the Stray Dogs of Sochi

Tuesday, February 11, 2014 by Pet Travel Questions

You've probably heard the sad stories coming out of Russia regarding the existence and treatment of stray dogs near the Olympic Village in Sochi.

After learning that dogs were being rounded up and killed by local authorities, many kind-hearted souls (some very wealthy) and rescue organizations have sprung into action. If you're wondering how you can help, here are a few options.

Donate to the Cause

Sometimes, due to distance and your own life situation, the best and most realistic thing to do is locate a worthy group and send them a donation. This can be a wonderful and very beneficial way to make a difference, so check out the Humane Society website for more information about the shelters that have been set up in and near Sochi and also find out how you can donate to help street dogs all over the world.

Adopt a Dog

Adopting a Sochi stray is probably most feasible for nearby Russian citizens who won't have to worry about air travel, but if you're curious about what the process would entail, read on to start educating yourself.

International travel generally requires bringing the pet to a vet in order to obtain rabies vaccines and the necessary paperwork, an airline-approved travel crate needs to be purchased, and a reservation needs to be made with an airline equipped and willing to transport pets from Point A to Point B. You'd also need to get the dog from Sochi to an international airport, so it's likely the whole relocation would involve a few people and cost several hundred dollars, at least.

This process can't be completed overnight and there are several considerations at play, including whether or not the dog is crate-trained. Again, this may not be a realistic choice for everyone, but if you have questions about anything, feel free to ask!

Good News Update: According to the Wall Street Journal, several Olympic athletes have decided to adopt dogs they met in Sochi. Read more about it here.

Have you made a donation to help the stray dogs of Sochi? Has this story inspired you to help homeless dogs in your own area? Tell us what you think.


Stray dogs wrestle outside the Bolshoy Ice Dome in Sochi, Russia

(Quinn Rooney/Getty Images)


Dog Travel from Italy to the United States

Monday, February 10, 2014 by Pet Travel Questions

Name: Carole
Number of Pets: 1
Pet Type: Dog
Pet Breed: Cane Corso (110 lb.)
From: Sicily, Italy
To: Atlanta, GA


Dear PetRelocation,

I need cost estimate, where to buy a large pet kennel for the flight, any special paperwork that's required, etc. I already know about getting the Health Certificate from an authorized Italian vet, and the CDC said they don't require any special papers, but I don't know things like, if it's better to fly the pet via Delta, Alitalia, etc. or are there special pet transporters?

My son has been in Sicily for 11 years and is returning to the US. He asked me to find out how to transport his dog.




Hi Carole,

Thanks for contacting us with your question. To start, please take a look at the pet import requirements for the United States. The US requires that you have an international health certificate and proof that pets are up to date on the rabies vaccine.

You can review this information about choosing the correct travel crate, as well. Many people visit a pet store to "try on" the travel crate before they buy and then buy the crate there or, if no pet stores are available to your son, he can buy one online. It sounds like his dog may need a custom crate (we have information about custom crates that you'll find through the above mentioned link, and if you have questions we can tell you more).

The price of our door-to-door services depends on a several factors, but in general international moves begin at around $2,500-$3,000 USD. If you'd like to continue to research your options, another great resource for pet travel information and finding local pet agents yourself is IPATA.org.

Finally, in terms of airlines, it's very important to choose a pet-friendly airline. We often use KLM, Lufthansa and United due to their established pet policies. Since you're flying a large dog, it will also be important to check with the airline ahead of time to make sure the cargo space in the plane will be able to accommodate the crate.

This is a lot of information, so please don't hesitate to contact us if you have questions about anything, including our comprehensive services. Thanks again, and we hope to hear from you soon.


Pet Travel Facts: Addressing Air Travel Safety Concerns

Tuesday, January 14, 2014 by Pet Travel Questions

Though we have arranged thousands of safe pet moves over the years, we here at PetRelocation still understand that the process of relocating a pet can be very stressful. Trusting others to take good care of your pets isn't easy, and we often receive questions about airlines in particular.

One concerned pet owner recently wrote us an email that we thought was worth discussing. In essence, she worried about recent news stories telling of pet deaths on airlines, and she wondered how she could ever feel comfortable facing the possibility of international travel with her dog in the future. 

Specifically this pet owner asks, "How can people truly know that their dogs will be safe and comfortable during a flight?"

This is a great question. In the past we have discussed how to minimize the risks of pet travel and we continue to stand by a few basic bits of advice. It's important to plan well and plan early, talk to your vet about any health concerns you may have, take extra caution with snub-nosed breeds, choose a large, well-ventilated travel crate, and of course, consider enlisting expert help.

Even pet owners who take the process seriously and follow the above advice may still feel nervous, and we totally understand that. There are no guarantees in life, and the fact remains that there is some amount of risk involved in pet travel, human travel, and just about everything else we do.

We respect people who decide not to fly their pets, but if a permanent or long-term move exists on your horizon and you can't imagine leaving your furry family member behind, here are a few more things to remember.


  • In the year 2011, United flew more than 110,000 pets and reported two deaths (that's an incident rate of 0.00180 percent). Alaska Airlines flies more than 80,000 pets per year and in 2011 reported seven overall incidents and four pet deaths (incident rate = 0.00875 percent). This is not to diminish the heartbreaking events that do occur, but when considering pet travel it's important to remember that, by far, most pets fly safely. (Source: 'Few Pets Experience Trouble on Airlines' via Air Cargo World)


  • Pet deaths associated with United always make the news due to the PetSafe program’s policies, but these instances actually occur more often with other airlines. United is the only airline who has worked for years to develop safe pet practices, and many experienced pet owners and pet relocation companies choose to fly with them regularly for this reason.


  • We know through our communications with top PetSafe officials that situations that are a direct violation of United’s PetSafe protocols are thoroughly addressed. They, like us and like you, want pet travel to be as safe as possible.


  • The USDA investigates every commercial pet death on US soil to determine who is responsible. The USDA has the power to impose massive fines, as well as to prevent an airline from transporting pets should they decide it is warranted.


  • Pet relocation companies like ours are typically more demanding when it comes to safety and comfort, and our feedback can be important. We are sure to make our voices heard when it comes to setting standards for our pet moves, and hopefully this carries over to benefit all pet travelers. 


Hopefully these details make it easier to form a bigger and more accurate picture of pet cargo travel as a whole. While it may not be realistic to make a 100% guarantee when it comes to pet travel, there are certainly ways to plan every step as safely as possible using all the resources and expert knowledge available.

Please contact us if you'd like to discuss your pet move with an experienced PetRelocation consultant. We'd be happy to talk!


Photo: Flickr/Vox Efx



Bringing a Cat Home from Brazil

Monday, December 16, 2013 by Pet Travel Questions

Name: Arthur Toso
Number of Pets: 1
Pet Type: Cat
Pet Breed: Siamese
From: Curitiba, Brazil
To: Sacramento, CA, USA


Dear PetRelocation,

I’m seeking information about bringing our family pet to the U.S. My family is from Brazil and recently we moved to Sacramento, California and due to airlines issues we couldn’t bring our pet with us.

We are willing now to get the family reunited again so I’d like to know if you provide a way to transport Animals from Brazil to U.S. and all issues associated with that.

I’m sure you guys have the best service for its customers, and in this case, pets.

Thank you,


Hi Arthur,

Yes, we'd be happy to assist you! Here's how it works: Your cat needs to follow these import requirements for the United States, and if you decide to sign up for our services, we would help arrange the details, including the transportation for your cat to and from the airport. International moves generally start at around $2,500 USD for one small pet.

Please give our office a call or fill out our free quote form if you'd like to find out more. A relocation specialist experienced with moves such as this would be happy to speak to you further.

Thanks again for getting in touch with us, and we look forward to speaking with you soon about reuniting you with your cat.

Feeling Nervous about International Cat Air Travel

Thursday, December 5, 2013 by Pet Travel Questions

Name: Sarah
Number of Pets: 2
Pet Type: Cats
Pet Breed: European Tabby
From: Barcelona, Spain
To: Charlotte, NC, USA

Dear PetRelocation,

I will be moving back to the States soon (I'm an American living in Spain) and need to transport my cats to the States. They were born in Spain and have never been to the US. Most airlines only allow one pet per passenger in the cabin on international flights and I need to transport both of them.

If I transport them in the cargo area, will they die? I've been reading some terrible stories! What are my best options for transporting them? If they travel with me, will I be able to get them through customs, or will I need to have a representative in the first US airport that we land in? We'll have at least one layover to reach our destination (most likely in the US).

I don't mind paying for a transport service if it's not too costly... I just want them to reach the US safely with the least amount of emotional trauma possible.

Thanks in advance!



Hi Sarah,

You have some great questions and we'd be happy to offer some advice. First, take a look at the pet import requirements for the United States. This is actually one of the easier countries to bring pets into, as you just need a vet health certificate and proof that the cats are up to date on their rabies vaccines. Some pet owners choose to handle customs clearance themselves while others hire an agent or a pet transport service to assist them.

Regarding pet travel in the cargo area, this is something our company frequently arranges and we've moved thousands of pets safely this way. Hearing about unfortunate incidents in the news regarding pet shipping is extremely disappointing, but it's important to remember that tragedies like this are nowhere near as common as ordinary, uneventful pet transports. These heartbreaking events are often preventable, and operating with expert knowledge is critical.

Not only does our team make use of vast experience and knowledge, we work with pet friendly airlines who have developed strong pet policies over the years. While there are no guarantees in life, we try to ensure that pet travel is undertaken in the safest way possible. Here's a post from our blog about minimizing the risks of pet travel that may help shed light on a few of your concerns.

You're welcome to give our office a call or fill out our free quote form if you're interested in further assistance. It's normal to feel nervous about moving your furry best friends, but remember that you do have choices and resources available to help plan the safest trip possible for them.

Hopefully this helps to get you started. We look forward to hearing from you, and wish you all the best!


Cat Travel to The Netherlands

Monday, November 11, 2013 by Pet Travel Questions

Name: Vladimir
Number of Pets: 1
Pet Type: Cat
Pet Breed: British
From: Russia
To: The Netherlands


Dear PetRelocation,

My wife and I are going to relocate for long term work from Russia to the Netherlands in December. We have a cat, British breed, who is two years old and we would like to take him with us for non-commercial trade.

We did a vaccination against rabies and installed a microchip on the 1st of September 2013. Also we have an international PET passport. Before leaving, we will get a veterinarian certificate saying that the cat is healthy.

We are going to travel to the Netherlands by ferry. Do we need any additional documents, documents translation or tests?

We appreciate your answer.



Hi Vladimir,

Thanks for getting in touch with us. Here is an overview of the pet import requirements for the Netherlands. Along with what you've done already, your cat will need to be up to date on all the vaccinations listed in addition to rabies (Feline Viral Rhinotracheitis, Calicivirus and Panleukopenia (FVRCP).

If you're planning to travel by ferry you'll also want to check with the transportation company regarding their pet polices, required travel crate, etc.

Hope this helps! Please contact us if you have more questions or are interested in hearing more about our relocation services. Good luck with your trip.


Arranging a Dog Move to the United States

Thursday, November 7, 2013 by Pet Travel Questions

Name: Colin
Number of Pets: 1
Pet Type: Dog
Pet Breed: Mixed Breed (Half chow)
From: Pretoria, South Africa
To: Newral, Delaware

Dear PetRelocation,

Please advise about the regulations to bring our dog to the US. We leave in December 2013 and would like to first settle in and then transport the dog over a month later. The dog will be with friends during January.

Thank you,


Hi Colin,

Thanks for your message, we'd be happy to assist. Start by taking a look at the pet import requirements for the United States (they're actually pretty straightforward and not as strict as many other countries). As you can see, your dog will need an updated rabies vaccine and an international health certificate issued by your vet within 10 days of travel. A microchip is not required but we do recommend it.

Contrary to popular belief, it's not a problem for you to fly separately from  your dog. Many people do this and it makes the  move transition much easier; you'll just need your friends or a move agent to bring your dog to the airport and handle the check-in, and someone will need to be on the arriving end to pick up the dog and arrange customs clearance.

If you'd like to find out about our door-to-door services, please fill out our free quote form. You're also welcome to research the pet travel process on our blog and/or check out IPATA.org for more info about finding agents, etc.

Hope this helps! Let us know if you need anything else, and good luck with the trip.

Planning International Cat Travel

Tuesday, October 15, 2013 by Pet Travel Questions

Name: Marianne
Number of Pets: 1
Pet Type: Cat
Pet Breed: House Cat
From: Denmark
To: California, USA


Dear PetRelocation,

I would just like to know about the requirements for entering the USA. Will my cat need to be in quarantine? If so, for how long?

Thank You,



Hi Marianne,

The United States does not impose a quarantine for pets entering the country (except if you're going to Hawaii), however you do need to show that your cat has an up-to-date rabies vaccine and an international health certificate issued by your vet within 10 days of departure (this is required by all airlines and states your cat is fit to fly). You can view the US requirements here.

Please take a look at our blog if you have more questions about pet travel, and let us know if you're interested in our door-to-door pet transportation services.

We'd be happy to assist you further, and either way, have a good trip!


"How Should I Prepare my Dog for our Move to Louisiana?"

Wednesday, August 28, 2013 by Pet Travel Questions

Name: Julie
Number of Pets: One
Pet Type: Dog
Pet Breed: English Cocker Spaniel
From: Newfoundland, Canada
To: Mandeville Area, Louisiana

Hi - wondered if you can help.

I have a 6-year-old male English Cocker Spaniel. He is a family pet. He moved with us from the UK to Ontario, Canada in August 2011, and then across to Newfoundland and Labrador, Canada in April 2012.

He has a valid Rabies vaccination given on 27th April 2011, which is valid until 26th April 2014. Blood tests were carried out a month later and were all in order. He has an up-to-date booster against DHPP and an up-to-date kennel cough vaccine. He is also given Advanatge Multi-55 on a monthly basis.

Can you confirm to me that these are all the requirements that he needs to access Louisiana State?

I have also read that all dogs/cats in Louisiana are to be spayed or neutered. Does this just apply to animals that are being rehomed from adoption centres or in general? Our dog is un-neutered. He is always on a leash or in the house so there has never been an issue prior to this. Can you confirm how we stand in this situation?

Also, can you recommend any good carriers to organise his transport over to Louisiana from St. Johns Airport in Newfoundland.

Hoping to hear from you soon.




Hi Julie,

Thanks for your questions. It sounds like you're a savvy traveler and take great care of your dog!

First, here are the pet import requirements for the United States. Compared to the other places you've been, these are probably easier rules to follow -- the only things your dog really needs are an updated rabies vaccine (which you seem to have) and an international health certificate, which should be issued by your vet within 10 days of departure.

It looks like Louisiana has a spay/neuter law for pets from "releasing agencies" (shelters). According to our research it's not a statewide law for all dogs, but as you get settled in and locate a vet in your new town, it would be wise to double check with him or her about any local regulations you should be aware of.

Finally, if you're interested in door-to-door transportation services, please fill out our free quote form. We specialize in getting pets safely from one place to another and would love to speak to you more about your move. Thanks again, and good luck with everything!


How to Move a Dog from Australia to Korea (and Back)

Tuesday, August 27, 2013 by Pet Travel Questions

Name: Troy
Number of Pets: 1
Pet Type: Dog
Pet Breed: British Bulldog
From: Gold Coast, Australia
To: Ulsan, South Korea


I am an Australian who works in South Korea and have decided to move my dog over with me. At the moment my dog is still in Australia. I will be in Australia in a few days and wish to bring her back with me to South Korea on Tuesday the 10th of September, 2013. That is exactly 15 days from now. What do I have to do to bring her over with me? Is that enough time to make it happen? Once my dog is in South Korea does she have to be in quarantine in South Korea?

Does my dog have to be in South Korea for a certain amount of time before she is allowed back into Australia? How long does she have to be in quarantine for when it's time to move back to Australia? I've heard six months but I'm not exactly sure? And is all of that quarantine time spent in Australia? Is quarantine expensive? How much is it per day? Would really appreciate if you could help me out.

Kind regards,


Hi Troy,

Check out the pet import requirements for South Korea. Because your dog is coming from Australia, a rabies-free country, she should only need a microchip and an International Health Certificate which states that she is healthy enough to fly and which has been issued within 10 days of her travel. Assuming that your dog meets these requirements, she shouldn't have to stay in quarantine in South Korea.

Fifteen days is short notice as far as pet shipping goes, but the above mentioned health inspection and microchipping can probably be completed in one day, so it might be possible for your dog to fly back to Korea with you on September 10th. In order to fly, you will also need an airline-approved travel crate that is one size larger than your dog's size would normally require (as bulldogs are prone to breathing difficulties) and you will need to make travel arrangements for your dog with your airline.

To prepare for your eventual return to Australia, take a look at the national pet import requirements. You'll see that there is a 210-day timeline for planning a pet move to Australia, including a 180-day quarantine period which begins on the day your dog's blood is drawn for the rabies titre test. The first 150 days of quarantine may be served at home in South Korea, while the final 30 days must be served in an approved Australian quarantine facility (here's the list of quarantine fees). Check out the Australian government's guide to moving pets to Australia from South Korea for more information.

If you think you might like assistance with either move, fill out our free quote form to be in contact with a pet transport specialist. And if you have any more questions, feel free to contact us. Thanks for your questions and good luck with your move(s)!

"How do I Bring my Pet Boxers Overseas?"

Monday, August 26, 2013 by Pet Travel Questions

Name: Romel
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Boxer
From: New York, USA, North America
To: Ecuador, South America


How can I transport my pet Boxers overseas?




Hi Romel,

Check out the pet import requirements for Ecuador. You'll see there that your dogs will need microchips, full vaccinations, and International Health Certificates, all issued by a USDA-accredited veterinarian. The microchip implantation record, vaccine certificates, and International Health Certificate will need to be sent to your local USDA office for approval.

Additionally, each of your dogs will need an airline-approved travel crate. Because Boxers are snub-nosed (brachycephalic) dogs, they need crates that are one size larger than normally required by their size. Use our guide to picking the right size crate to determine what size your dogs would normally require, then purchase crates which are one size larger.

Finally, to ensure the safest possible pet air travel, be sure to book your flight to the US with a pet-friendly airline (we often recommend United). Pet-friendly airlines have policies in place which are specifically aimed at keeping pets safe and comfortable during travel.

If you think you might like assistance moving your dogs, fill out our free quote form to be in contact with one of our pet shipping specialists. And if you have any more questions about pet transport, feel free to contact us. Thanks for your question and good luck with your move!

"Can Big Dogs Travel by Air?"

Friday, August 23, 2013 by Pet Travel Questions

Name: Kevin
Number of Pets: 1
Pet Type: Dog
Pet Breed: Chow Chow
From: El Salvador
To: USA, Washington, D.C.


Would I be able to fly my dog from El Salvador to the USA even if it's a bit big? If so, how??

Thank you,



Hi Kevin,

Thanks for your questions. You can indeed fly your dog to the USA, as long as you meet the United States pet import requirements. In addition to the required International Health Certificate and proof of current Rabies vaccination, we recommend that all pets be microchipped before traveling.

Large dogs require large crates, and you will want to make sure that you buy the correct size airline-approved travel crate for your Chow in order to ensure his comfort and safety during travel. Check out our guide to picking the right size crate to help you make your selection.

If your pet requires a very large crate (model #700 or larger), not all aircraft may be able to carry your dog. To confirm if an airline is capable of shipping your dog, contact your chosen airline directly and ask if they have aircraft that are equipped to transport extra large travel crates. You may have to book with an airline that uses larger planes in order to get your dog to the US.

If you have any more questions about pet transport, feel free to contact us. Thanks again for your questions and good luck with your move!

Pet Travel Question: Can Our Friend Bring Our Dog Home from Namibia?

Tuesday, August 20, 2013 by Pet Travel Questions

Name: Danae
Number of Pets: 1
Pet Type: Small Dog
Pet Breed: Unknown
From: Namibia, Africa
To: Oregon, USA


My husband and I have recently come to the states and decided to stay. He is a Namibian citizen, I am American. Our little doggy is currently in Namibia with friends. A friend of ours is coming to visit and we were wondering if our dog could accompany him in to the States? We have his paperwork with our friends in Namibia, and we also have certified copies of it with us here in the states. He is healthy, vaccinated, fixed and microchipped.

If we wait until one of us is headed back to Namibia...it could be six months =(




Hi Danae,

Thanks for your question. Your dog can indeed accompany your friend to the United States, assuming your friend is willing to do a bit of work to get your dog the necessary health certifications in Namibia. Check out the US pet import requirements and you'll notice that your dog will need proof of a current Rabies vaccination, an International Health Certificate issued within 10 days of travel, and proof that he has been inspected for screwworm within five days of his flight. Your friend should be able to get all of these health certifications from your dog's vet in Namibia.

Pet shipping can be a complicated process, especially when the person coordinating the move (the owner) is not with the pet. If you think you would like some assistance moving your dog to the US, fill out our free quote form to be in contact with a pet relocation specialist. Additionally, if you have any more questions about pet transport, feel free to contact us. Thanks again for your question and good luck bringing your dog home!

Pet Move of the Month: Milo and Joe Dirt's Move to Dublin

Thursday, August 15, 2013 by PetRelocation.com Customer

When it comes to planning a safe and successful pet move, nothing is better than working with a client who helpfully communicates with us throughout the process and even shares details about the pet-friendliness of their new city. We recently helped two great rescue cats, Joe Dirt and Milo, move with their family from California to Dublin, and their owner Charlene was kind enough to share plenty of excellent tips and observations with us about the process and about living in Dublin with cats. If you have questions about air travel with cats, read the interview below because you will surely learn something.

Thanks to Charlene for sharing her cats' adventure with us, and join us in wishing Milo and Joe Dirt good luck in Dublin and congrats for being our Pet Move of the Month!

Have you ever moved a pet internationally before?

We had the opportunity to move from San Francisco to Dublin, Ireland for a year, as the tech company where my boyfriend works is currently undergoing a European expansion. We had never moved a pet internationally before and we were really worried about how our gentle, sensitive kitties Milo and Joe Dirt would handle the move. I started researching all of the requirements for moving the cats from the States to Ireland and kept reading that it might be a good idea to hire a pet relocation company to deal with all of the logistics involved, such as health certificates, the travel component itself, and customs clearance upon arrival. PetRelocation kept coming up as a recommended company and I visited the website and was impressed with what I saw. There were several articles from well-known news organizations about the success of the company as a small business growing larger and many glowing client reviews. It was very comforting to read all of the happy move stories of past clients and see the care that was put into each move.


Crate training isn't so bad


What were some of your concerns going into the move?

We had heard a lot of negative things about the way airlines treat animal passengers and were really nervous about our cats being transported in the cargo hold of an airplane. When I spoke with Matt Kincaid and Keith Boone, they were both very helpful in walking us through the entire process and they alleviated a lot of our concerns. It was really reassuring to hear that PetRelocation.com had helped to develop the PetSafe program at United and that our babies would be traveling with an airline that had established safety procedures in place  for pets. We were very happy to hear that the cats would have a layover in one of the airports where United has a pet kennel, and that they would get to spend some time out of their crates.

Both Matt and Keith were so responsive and were great about answering my multitude of questions. I was very lucky to have Keith on standby while we were at the vet, as some issues came up where I needed expert pet relocation advice. After four years of successful microchip scanning, Milo's microchip suddenly wouldn't scan at his vaccine appointment and he had to get a new one implanted before his rabies vaccine. I was so glad to have Keith on the phone to reassure me that the timing would still work and ensure that our vet understood the whole process. Our vet was also unsure whether Joe Dirt's microchip would work with international standards, and having Keith there to verify that it would was a life saver.


Joe Dirt loves a lazy day

Matt and Keith were also very understanding of the fact that moving internationally is very stressful and that we needed the flexibility to make last minute decisions. We ended up having them schedule O'Brien Pet Transportation to deliver the cats to SFO instead of having one of our friends do it, and this was a great decision. Their contact knew how to package the cats together at check in to ensure they would next to each other on the flight. She also knew the man who would load them on the plane and told me that he loved animals.

We also received updates on the cats' flight information so we knew where they were at all times. Keith emailed me when they departed SFO, landed in Dulles, departed Dulles and landed in Dublin. It was great to be so informed the whole time. We decided to have the cats delivered to our residence in Dublin upon their arrival. Keith arranged this and it was a really good decision. We were exhausted upon our arrival and it was perfect to have a day to prepare for them (buy food, litter box supplies, etc.) and then have them delivered to our doorstep. A very kind Irish gentleman named Garrett rang my bell and said, "I  have two beautiful cats for delivery." I could tell he really loved animals and that our kitties had been in good hands. Joe Dirt was wide-eyed and sitting up and Milo was totally hidden under his bedding -- he had buried himself kind of like an ostrich. I signed for them and took their crates inside. They were both so happy to see us and began eating and drinking immediately.


Dinner time


Did anything surprise you about the international pet moving process?

We were really surprised at how unscathed our kitties were by the ordeal of moving, being confined to a crate, being in a loud plane, etc. We thought they would be more traumatized upon their arrival. But instead they were ready to eat and drink and be loved by us. That night when they curled up with us and purred was the best night ever. We could tell they were so happy to be with us and just wanted love.

How are your cats adjusting to the new location?

They are both doing really well. It was a little hard for them to get used to their temporary home where we stayed for two weeks, only to move again to our home where we signed a year lease. They've been a little skittish after the second move, but are still really loving and sweet. We can tell they're settling in and getting used to their new home. Soon we will be able to let them explore our back garden, a secure area where they can get a breath of fresh air!

What is life like in Dublin so far? Do you think it’s a pet friendly place to be?

Life in Dublin has been great so far. When we were still in the States, people had told us that the Irish weren't that fond of cats, which we have found to not be true. We've seen many happy, friendly kitties here and happy pets in general. It's somewhat problematic to be in the city centre without a car and to need pet supplies. We've been told that most of the large pet stores are located in the outlying suburbs. But our small neighborhood pet store has been very helpful, they're ordering the cat litter we like especially for us!


Hangin' around


What advice do you have for people who might be planning a pet move?

We didn't quite realize how stressed we would be in the final weeks before our move. We thought we'd have everything under control. Then every little thing you need to do becomes five more little things and before you know it, you're totally overwhelmed. It was just so great to be able to rely on PetRelocation's expertise during this time. It meant that we didn't have to worry about one very major component of our move, relocating the cats. And knowing that our babies were in caring hands was absolutely priceless! Milo and Joe Dirt are by far the most precious things that we moved and knowing that we made their move as safe and comfortable as possible was the most important thing in the world to us!


Thanks again to Charlene for sharing Milo and Joe Dirt's move story with us. Please contact PetRelocation if you have questions about your upcoming pet move, and happy traveling, everyone!

Pet Travel Question: Moving a Ferret to the United States

Friday, August 16, 2013 by Pet Travel Questions

Name: Sandra
Number of Pets: 1
Pet Type: Ferret
From: Copenhagen, Denmark
To: Portland, Oregon


I'm having a hard time trying to find what all needs to be done in order for me to bring my little guy back to the States with me, please help with any advice or tips you may have! For example, do I need to have him chipped?

Thanks a million!!!



Hi Sandra,

You're right to notice that there doesn't seem to be a lot of information out there about moving ferrets (but plenty about cats and dogs). According to the USDA, the US Animal and Plant Health Inspection Service currently has no health requirements for the importation of ferrets.

That being said, it is probably best to play it safe and meet the US pet import requirements when bringing your ferret to Portland. These requirements are relatively simple, and all you'll need is proof of a current Rabies vaccination and an International Health Certificate issued by your vet within 10 days of travel. Additionally, we always recommend that owners have their pets microchipped before traveling.

You should be sure to contact your chosen airline directly to make sure they accept ferrets and to confirm whether your pet will be traveling in-cabin or as cargo. You will also need an airline-approved crate for your ferret to be sure that he will travel safely and comfortably.

Moving a pet (especially one that isn't a cat or dog) can be confusing, so if you think you'd like the assistance of a pet shipping specialist, fill out our free quote form. And if you have any more questions about pet transport, be sure to contact us. Thanks for your question and good luck with your move!