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Help Me Move My Pet

Questions about Dog Travel to Indonesia

Tuesday, August 26, 2014 by Pet Travel Questions

Name: Sam
Number of Pets: 1
Pet Type: Dog
Pet Breed: Labrador
From: Canada
To: Indonesia

 

Hello,

I am in need of help.... I need to understand the impact of a potential move. My dog is 7.5 years old. He is a British dog, with a British pet passport. He lived in UK, then came to Switzerland with us for 4 years, then to Canada for 2 years and now we have a potential move to Indonesia or back to the UK. He is key in our decision making. I worry about Indonesia, I worry about:

- The journey
- The quarantine
- The paperwork
- The cultural difference with regards to pets/dogs
- The return to the UK/EU in a couple of years

Please can you help me with any advice or information to aid our decision making process? This is a company move.

Thanking you so much,
Sam
 

Hi Sam,

Sure, we'd be happy to offer you some information and to help you make sense of your options. For your reference, here are the pet import requirements for Indonesia.

It sounds like travel isn't new to you, but here is some basic information about traveling with a pet -- choosing the right airline, knowing the country requirements, and helping your dog to be prepared (with exercise, crate-training and hydration) are all good ways to help plan a safe and smooth trip. We've helped move pets all over the world, and while the new country is often quite a change, we hear again and again that owners find their pets to be surprisingly resilient.

In terms of living with a dog in Indonesia, you can probably expect pet food to be more expensive and the brands available may be limited. Having pets isn't as common in Indonesia as it is in Canada or the EU, but as in much of the world, attitudes are becoming more welcoming.

Here is some advice we give to all future expats regarding pets: research housing/apartment options before you go in order to find something pet-friendly, check online forums and expat websites for current details and helpful tips, and be prepared to exercise respect and flexibility as you adapt to local customs and learn to follow the accepted pet etiquette in your new home.

For a firsthand account of moving a pet to Indonesia, please take a look at the story of Fattie the cat: we recently helped her relocate to Jakarta. We have moved several pets to Indonesia and would be happy to discuss the process with you in greater depth if you'd like. Note that, to return to the UK or another EU country, your dog will face more stringent requirements than if you were coming from a rabies-free country (but it is possible to do).

Hopefully this helps to get you started! Please contact us if you're interested in speaking to us further, and good luck with everything.

 

PetRelocation Team Member Spotlight: Meet Whitney!

Wednesday, August 20, 2014 by Core Values

The Core Values here at PetRelocation -- Integrity, Teamwork, Wisdom, Commitment and Innovation -- drive the work that we do and are illustrated by the people we hire.

Recently we introduced you to Penney, one of our dedicated Client Care Specialists, and today we'd like you to meet Whitney, another of our hard-working team members doing her best to make every pet move and client interaction an incredible experience.

Want to know more about what it's like to work at PetRelocation? Here's what Whitney had to say about her life as a PetRelocation Consultant.

whitney & maggieMy Journey with PetRelocation (so Far)

Day to Day

Working here is not routine or predictable, and I wouldn’t have it any other way! Discussing unusual moves – whether it is a unique pet or less familiar location – with our clients certainly keep us on our toes.

Rats, fish, birds, snakes -- they all have very different needs when it comes to transportation as well as differing import and export requirements! I often still answer calls that initially get me stuck – most recently about how to move a chicken to Vietnam (not easy)!

How I Got Here

When I stumbled upon a job listing for this company, I knew it was right for me. The position seamlessly connected my previous sales, customer service and animal experience. At this point I had no idea that there was such a huge market for this service (and my grandma will never understand: “It costs HOW MUCH to move a cat??” – love you Granny)!

Learning all of the rules, requirements and procedures involved has been quite challenging. We all gain and share knowledge every day. My co-workers have been so helpful and we all strive to provide the best experience possible to each client and their furry travelers!

The Best Parts

The most rewarding part of this job is the reunions – seeing happy owners and pets greet each other after the journey is over. I recently had the pleasure of delivering Bane, a beautiful husky, to his owners who just moved to Austin. Their excitement was contagious. I left with a huge grin and a feeling of accomplishment.

Of course, having pets in the office is a huge perk as well. There’s a dog running around daily, a resident hamster, and we even had a cat in for picture day! My pup Maggie really enjoys this.

Continuing the Journey

Change is inevitable here. This is a very unique industry with ever-changing rules and requirements, and there certainly isn’t a handbook explaining the ABCs of importing/exporting pets to every country in the world. I feel lucky to be a part PetRelocation -- a leader in our industry and a knowledgeable team that makes it all possible.

Meet the rest of the PetRelocation team, and please contact us if you have questions about your upcoming pet move.

International Air Travel with Jack Russell Terriers

Tuesday, August 19, 2014 by Pet Travel Questions

Name: Lisa
Number of Pets: 2
Pet Type: Dog
Pet Breed: Jack Russell terriers
From: UK
To: USA

 

Hi PetRelocation,

I need help I am emigrating to the USA next year and really need to find out how to take my two small dogs. My new employees are happy for me to bring my dogs but I don't know what kind of certificates, etc. I will need or what type of vaccinations.

Thanks,

Lisa

 

Hi Lisa,

Sure, we'd be happy to offer some information. The good news is that, compared to many other countries, the United States has pretty simple and straightforward pet import rules. You can take a look at them here; essentially you'll need health certificates and proof of updated rabies vaccines.

If you've never traveled with pets before, it's a good idea to familiarize yourself with a few basic good practices. It's important to choose a pet-friendly airline (we often use British Airways for pets going between the US and the UK), and you'll want to help your dogs grow accustomed to their travel crates if they're not already. Hydration is also key.

Please let us know if you have any further questions or if you'd like to find out more about our door-to-door services. We'd be happy to help you carry out your move.

Good luck with everything, and congrats on the new job!
 

Pet News Round-Up: Petitions, Games and Travel Tips

Friday, August 15, 2014 by Caitlin Moore

Sign the #DrivenToBark petition urging all states to better protect pets.

Like video games? Check out Dog Park Game.

For future reference: How to attend an internet cat video festival.

The TSA demonstrates how to bring a pet through a security checkpoint.

Check out these super cute Pet Campers.

Meet Tessa, our Pet Move of the Month!

 

gaston the cat

Have a good weekend!

Navigating Japan Pet Quarantine

Monday, August 11, 2014 by Pet Travel Questions

Name: Jin
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Toy Poodle and Toy Yorkshire terrier
From: Brussels, Belgium
To: Tokyo, Japan

 

Hi PetRelocation,

I am relocating in November with my dogs, but Japan requires a 180-day quarantine. Unfortunately, my dogs will not survive such a long quarantine. Do I have any other options?

Thanks,

Jin

 

Hi Jin,

Thanks for the question, we'd be happy to discuss your options with you. According to the official pet import requirements for Japan, an actual 180-day quarantine is needed only if you have not completed the pre-move steps, which include microchip implantation, carefully timed rabies vaccinations, and a waiting period. If these steps are completed correctly before you arrive in Japan, pets are released in 12 hours or less.

If it's the case that you've yet to begin these steps and you want to move your dogs to Japan but avoid quarantine, we recommend that you start completing the requirements as soon as possible and, if you must move in November, find a boarding facility or a trusted friend or family member who can keep your dogs in Brussels until they have fulfilled the requirements and 180-day waiting period at home.

Many of our clients move before their pets -- often it's more convenient because they have time to set up their new house and settle in before welcoming their furry family members. Either way you'll have to meet Japan's import requirements, so it's up to you whether you'd like to postpone your trip, find a place for them to stay in Brussels while you go ahead, or bring them with you and face Japan's on-site quarantine.

Please contact us if you'd like to discuss these options in greater depth or speak to us about our door-to-door services. We'd be happy to help you arrange your move.

Good luck with whatever you decide!
 

Incredible Experiences: Royal Service for the Queen of the Household

Thursday, August 14, 2014 by PetRelocation.com Customer

Name: Morten
Company: P&G
Pet's Name: Kasha
From: Switzerland
To: Ohio, US

Kasha, the 12-year-old English Cocker Spaniel and the Queen of the household, has successfully touched down in Ohio, US.

We packed down our house four weeks ago and moved into temporary accommodation/hotel in Switzerland where Kasha couldn't tag along. Hence, already at this point, three weeks prior to departure, we left her in the care of PetRelocation.

After four weeks we saw her again as she was delivered to our new house in Ohio. She was healthy and in very good spirits, although a little bit jet lagged (demanding breakfast at 3 a.m.).

The service PetRelocation provided is by far the best we've seen for this relocation. How they cared for Kasha, got her into good kennels, took her for medical pre-travel check-ups, found the optimal travel route for dogs (including a 6-hour drive by a private chauffeur from Chicago, IL, to our new home), and a dog VIP hotel for her first night on US soil was superb!

They were personally engaged and always went the extra mile to help us and Kasha. If all parts of our relocation would be served like this, relocation could turn into a pure joy ride.

Thanks a lot. We will definitely use you again for our next relocation.




Incredible Experiences: Bane's Move to Texas

Monday, August 11, 2014 by PetRelocation.com Customer

Name: Karen
Pet's Name: Bane
From: California
To: Texas
 

We found PetRelocation while we were in Austin looking for a home for our daughter. We went to the office and talked with Whitney, and she made my daughter feel so comfortable about how they could ship her dog.

Everything was so easy, we just had the dog ready to pick up and they did the rest. He loves his new home, they have gone on many walks exploring the area.

I would recommend them to anyone.

 

bane

Get to Know a PetRelocation Specialist: Meet Penney!

Wednesday, August 6, 2014 by Core Values

penneyWhat's it like to be a professional pet shipper, and who are the hard-working team members making all these incredible experiences happen? Following the lead of Joe and Sarah S., PetRelocation Specialists who have previously shared their stories, we'd like to introduce Penney!

She's one of our newer employees and has already proven to have the integrity, dedication and love for pets required to do this job well. Here's what Penney had to say about her PetRelocation experiences so far.

How did you end up at PetRelocation? Did you ever think you’d have a job that involved pet shipping?

I didn't even realize there were jobs involving pet shipping! When leaving my job with an art company that I loved (back in California), I had a hard time figuring out what direction to take. Luckily, I found PetRelocation which, similarly, is a small company doing really big things. I felt like finding a place where I could help solve problems for people (by helping their pets) was a golden opportunity for me. PetRelocation is a unique place that I feel lucky to be a part of.

What were your biggest surprises during the first few days and weeks on the job?

I was blown away by the amount of tiny details that must be considered with everything! For example, to book a flight for a pet, we must consider the species and breed of the pet; temperature, holidays, and breed bans of origin and destination; time of year; size of the pet; layover time; cargo office hours for departure and arrival; and even more things that I can't think of right now! There are so many considerations that client care specialists must keep in mind, and it really shows the level of expertise required to do what they do.

What are some of the most common misconceptions people initially have about relocating their pets?

I think many people assume you simply have to buy the pet a plane ticket, just like humans do for a trip. If there's a seat, then you purchase it, the end! They don't realize the rules and regulations in place for pet safety that vary from airline to airline and country to country. Also, I think many people relocating assume their pet will be escorted to their destination on a flight with one of us in the cabin of an airplane. In reality, pets travel safely but also very differently than us -- the cargo area is actually a climate that is naturally more den-like and comforting to them in that type of unknown situation.

What has been your most memorable moment so far?

I'd have to say seeing pets at work every day. Nothing makes you feel better than petting a sweet dog, and we get that opportunity nearly every day at PetRelocation. When there's not a dog in the office, Robert the hamster on Tobi's desk is there to help us get our fuzzy fix. 

The overall vibe of what I've felt in the short time that I've worked for PetRelocation is caring and consideration. Everyone here treats each move as if they were moving their own pets, and everyone treats every team member with tons of encouragement and support. We make a great team, and we have fun every day. I love it here!

Read more about the PetRelocation team, and please contact us if you have questions about an upcoming pet move.

Pet News Round-Up: Pampered Pets & Dogs on Buses

Friday, August 1, 2014 by Caitlin Moore

Do dogs have an accurate sense of time?

Pampered pets and their crazy hotel requests.

Hong Kong dogs can now ride select buses to go visit the park.

This Turkish vending machine feeds stray pets in exchange for recyclable bottles.

The UAE has a problem with pets being abandoned during vacation season.

How are our clients' pets settling in after their moves? Read all about it.

 

milo

Air Travel with American Staffordshire Terriers

Thursday, July 31, 2014 by Pet Travel Questions

Name: Sonja
Number of Pets: 2
Pet Type: Dogs
Pet Breed: American Staffordshire Terriers
From: Aberdeen, NC
To: Rio Rancho, NM

Hello,

I'm super nervous about this... what are the guarantees that my dogs will be safe? How long will the trip take? Can you recommend any other companies if you can not accommodate my dates?

Thanks,

Sonja

 

Hi Sonja,

Just about every pet owner we talk to is pretty nervous in the beginning stages of moving a pet. No one likes separating from their furry family members and dealing with a system that's unknown to them, but the good news is that, when the right steps are taken, pet travel can be very safe and streamlined.

Here are a few tips and bits of information that will help you on your way:

  • The domestic travel requirements for dogs are pretty simple, and you'll primarily just need to have them up-to-date on their rabies vaccines and secure a vet health certificate stating your dogs are healthy and fit to fly (as required by the airline).
  • Choose a pet-friendly airline -- we often use United for domestic flights because of their well-established PetSafe program.
  • Because it sounds like you're traveling with bigger dogs and they are Staffies, double check the crate requirements with the airline. United does require this breed to use a reinforced travel crate, and not all routes can accommodate oversize crates.
  • In the weeks before the move, it's important to help your dogs to get used to their travel crates if they are not already, talk to your vet about any health questions you have, keep them as fit as possible, and finally, before, during and after the flight they should be well-hydrated.

 

We would be happy to discuss your move with you and tell you more about our door-to-door services if you'd like. The length of the trip will depend on a few factors, but with a few more details one of our specialists will be able to tell you more about your options and work to fit the move into your desired schedule. Let us know, and either way, good luck with your trip!

 


 

What Are the Age Restrictions for Puppy Travel?

Thursday, August 7, 2014 by Pet Travel Questions

Name: Margo
Number of Pets: 1
Pet Type: Dog
Pet Breed: Jack Russell Terrier
From: United States
To: Italy

Hello,

Our puppy was born 11 June 2014 and I want to move with her to Italy on 10 August 2014. At that time she will not be old enough to be vaccinated for rabies. How is this handled?

Thanks,

Margo

 

Hi Margo,

Thanks for your question. According to the US Embassy website, pets must be at least three months old to enter Italy. You can find more information here. For further details about pet import requirements for Italy you can also take a look at the USDA website.

We actually recommend that dogs do not fly until they've reached the age of at least 16 weeks. At this point, in addition to being able to receive the required vaccines, they're also stronger and better able to withstand the rigors of travel.

Please contact us if you'd like some assistance with eventually moving your dog, and be aware that people often need to move ahead of their pets (in this case it's necessary to enlist the help of a friend, family member or boarding facility). There are multiple solutions when it comes to planning a pet move, so just let us know if you'd like to discuss your options further!
 

Pet-Friendly Airlines for Travel to Singapore

Friday, August 8, 2014 by Pet Travel Questions

Name: Maira
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Maltipoos
From: Los Angeles, CA, USA
To: Singapore

 

Hello,

I found your rules on relocating to Singapore! Thank you so much for such a helpful post. I am currently working on finding a vet that has the specific microchip you mentioned on your site.

My question is: What are the top airlines to travel with pets to Singapore? I know Singapore airlines offers an air conditioned space for pets, but I would like to know from someone like you who is very experienced in this. What airline should I fly with since my dogs will be checked in as baggage, and what other tips can you provide?

Thank you for your attention regarding the above matter.

-Maira

 

Hi Maira,

Thanks for reading, and great question! We've helped many pets move to Singapore and would be happy to help you with some information.

We typically use KLM or Lufthansa to move pets to Singapore (and many other destinations). These airlines have established safety guidelines for pets and continuously meet our standards of service.

As far as general tips go, please take a look at these common pet travel questions. If you think you'd like some assistance with this move, feel free to contact us to discuss our door-to-door services and receive a free quote.

Hope this helps! Let us know if we can be of further service, and good luck with everything.
 

Pet Move of the Month: Tessa's Journey to Brunei

Wednesday, August 13, 2014 by PetRelocation.com Customer

tessaOur latest Pet Move of the Month qualifies as a true relocation adventure -- an exciting location, a long but ultimately smooth journey, a happy release from quarantine, and of course, an adorable and well-loved dog.

Meet Tessa, who we helped move from Houston to Brunei, and thanks to her owner Joe for kindly answering our questions!

What brought about your move?

My work transferred me to Brunei. 

Have you ever moved a pet internationally before this?

No.

What were some of your initial concerns?

My foremost concern was how Tessa would do in a crate on the long flight (food, water, exercise, comfort, maintaining a clean crate, etc.).  Another concern included how she would react to strangers handling her crate.  

What surprised you about the pet travel process? Anything notable about Brunei and the quarantine process there?

No real ‘surprises’ with the travel process itself, that was explained in great detail before Tessa traveled.  I just had a heightened sense of anticipation from the time she departed the States until I saw her again in Brunei.  The only hiccup came when she got delayed in Amsterdam due to local holidays on her onward travel route.  I was very happy I was provided daily updates on her from Amsterdam and every arrival and departure along the way.      

 

tessa

Tessa and her impressive digs

 

Brunei is very strict about pet importation. Travelers coming to Brunei with pets must obtain a permit prior to importation of the animal by requesting entry from the Department of Agriculture Veterinary Office.  Brunei law requires a 6 month quarantine for all animals entering the country.  That rule may fluctuate depending on status of the owner (diplomatic personnel, military personnel, etc.).

In any case, pet owners can apply for early release from the quarantine facility, but the pet is required to serve the remainder of quarantine time in ‘home confinement’.  A colleague of mine whose pet arrived in Brunei just before Tessa applied for early release and had his pet home in one week.  I applied as soon as Tessa arrived, limiting her time in the quarantine facility to just over a week.  

How has Tessa handled the transition so far?

Tessa has been great throughout this entire process.  She has remained friendly and very inquisitive about her new environment.  As soon as she got to her new house, she checked the whole place out then found a spot on the bed for a nap.  Our pets really are more resilient than we give them credit for.  

Is Brunei a pet-friendly place to be?

Being a predominantly Muslim country, dogs are usually not kept as pets in Brunei.  The locals do understand, though, and accept that Westerners will have dogs in and around their homes.  Strict local Muslims will not enter a home where a dog resides.  However, there are enough local places for her to run and play and there is a growing expat community of people who also have dogs, so Tessa will have playmates.   

 

omar ali saifuddien mosque with stone boat and lagoon at night

Sultan Omar Ali Saifuddien Mosque

 

As Brunei is mostly jungle, there are still many wild animals in close proximity to homes that can cause serious injury or death to pets. Most common are monkeys and monitor lizards. Monkeys may be scared of dogs, but the monitor lizards are known to be aggressive when hunting food.

I thought about that one night as she and I were on a walk on a road near the house. All of the sudden the trees seemed to come alive with screaming monkeys. They didn't like having Tess around. When she got close to the trees they climbed higher but followed us and stayed vocal the whole time we were in the area. Kinda cool actually, and Tess stayed calm and didn't see what the big deal was all about.

What advice do you have for people who might be planning a pet move?

Be sure to do research on the country where you intend to take your pet, including social norms/customs, support network (i.e. veterinarian, boarding facilities, etc.) and the type of food available locally.  I have traveled extensively and seen many times where the host government may approve or allow the importation of animals but the reaction from the community may not always be welcoming.  This can strain relations with neighbors and acquaintances and limit the experiences you can share with your pet.      

 

tessa

Making herself at home

 

What made you decide to hire PetRelocation to assist you?

I contacted several transport services when I learned I was going to move, including transport services recommended by my employer.  These companies could not provide detailed answers regarding the shipping process or their support network to ensure Tessa arrived safely and on time.  PetRelocation was able to provide all these answers and followed up with calls and emails to ensure I was up-to-date and comfortable with the entire process. 

--

Great story and excellent advice! Want to know more? Read about other pets we've moved and please contact us if you'd like some assistance making your own relocation an incredible experience.

Incredible Experiences: Milo, Toby and Ishka's Move to Australia

Tuesday, July 29, 2014 by PetRelocation.com Customer

We recently helped three pretty cool dogs -- Milo, Toby and Ishka -- move from Texas to Australia. They just finished the process, quarantine and all, and sent us an email update telling us about their happy reunion!

We are grateful for finding PetRelocation. Knowing they are based in Austin helped, as we were needing help relocating our three fur kids from Texas, USA to NSW, Australia.

Knowing they were on the ground and able to do all the leg work we could not do, plus their knowledge and access to information and services we did not have, was such a big help and a huge relief for us as we had to move quickly and could not stay with our fur kids during their required time in the USA before they moved.

They were great with contacting our vet, kennels and other organizations required to make the move smoothly and their customer service to us and the services involved have been above and beyond.

The time we were separated from our babies felt like a lifetime but thanks to PetRelocation we now have all three of them home with us where they belong! 

Thank you :) 

The Phillips Family

 

milo, toby & ishka

Toby, Ishka and Milo

Questions about Traveling with a Large Dog

Tuesday, July 29, 2014 by Pet Travel Questions

Name: Casandra
Number of Pets: 1
Pet Type: Dog
Pet Breed: Great Dane
From: Alaska, USA
To: Pennsylvania, USA

Dear PetRelocation,

I teach and live in Alaska for most of the year, but during the summer, when school is out, I travel back home to Pennsylvania. Samson is a new addition to my life. He is a Great Dane and only 8 weeks old right now. Traveling across the country with him at the moment is fairly simple and hassle-free because he is still small. However, next summer, he won't be so tiny anymore and flights may deny travel due to his size.

Is there a way I can prepare to travel with him across the country when he is full-grown?

Thanks,

Casandra

 

Hi Casandra,

Thanks, that's a good question. Traveling with larger dogs definitely presents particular challenges, and doing early research is a smart move.

First, it will be important to have the right airline-approved travel crate for Samson that's also large enough for him when he's fully grown. Keeping him acclimated to his crate even when you're not traveling for a while is a good idea, as it will make the travel process less stressful for him.

Be aware that the cost of airline travel is dependent on the size of the crate -- the more space Samson requires, the more expensive it will be. Also, not all airplanes are equipped to handle oversize crates, so when it's time to buy the ticket you'll need to call the airline ahead of time to find out which routes will be able to accommodate Samson. In short, it will probably be possible to travel with him, but you need to prepare yourself for a few extra steps and fees.

In addition to these size considerations, you'll also just need to keep Samson up-to-date on his rabies vaccine and, whether you're traveling or not, keep him at a healthy weight, be sure he gets plenty of exercise and stimulation, and check with your vet if you ever have any questions or concerns. Here are a few general pet travel tips that may help you clear up any remaining questions you might have.

We have found that many pet owners ultimately decide that taking their pets on shorter vacations isn't ideal. The cost and stress involved can outweigh the benefits, and in reality leaving pets with a trusted friend or sitter is often better for the pet. It's up to you, of course, and we'd be happy to discuss this with you further if you'd like.

Please contact us if you think you'd like some assistance, and good luck with your future travels!

Too Good to Be True? It's a Puppy Scam

Wednesday, July 23, 2014 by Pet Travel Questions

Name: Sally
Number of Pets: 1
Pet Type: Dog
Pet Breed: English Bulldog
From: London, England, UK
To: Milwaukee, Wisconsin

 

Hi PetRelocation,

I want to buy a Bulldog and was quoted from the sellers that I would only have to pay $500 including the shipping, can that be right? I'm nervous about doing this transaction. Any help would be appreciated.

Thanks,

Sally

 

Hi Sally,

Thanks for the question, it sounds like you're right to be worried -- this definitely seems like a scam. Here are the red flags:

  • It's an English Bulldog. This is a popular and adorable breed, and many puppy scammers choose this type of dog to tempt people.
  • That shipping fee is way too low. In reality it would cost much more to ship a dog internationally (our rough estimate for a move like this would start at around $2500 USD).
  • It sounds like you aren't personally acquainted with the sellers, and doing business with unknown parties is inherently risky, that's all there is to it.
  • Are they asking you to wire the money? Definitely a scam.

 

Please read more about puppy scams on our blog (and check the comments, too -- you'll see you're not alone in accidentally interacting with fraudsters). Unfortunately this happens a lot, but by doing some research and checking with professionals before making any kind of payment, you're doing what it takes to avoid becoming a victim.

Hope this helps, Sally. Good luck with everything, and if you're still looking for a pet, please consider dealing locally and/or adopting a pet from your local shelter!
 

Questions about Bird Travel to Hawaii

Thursday, July 24, 2014 by Pet Travel Questions

Name: Cayla
Number of Pets: 1
Pet Type: Small Bird
Pet Breed: Cockatiel
From: Mainland United States
To: Hawaii

 

Dear PetRelocation,

I know there are a lot of regulations with quarantine and regulations with dogs and cats going to Hawaii, but what will I need for my bird? I know she'll need a health check-up two weeks prior to flying, and I was told the vet should have everything in order for us to move to Hawaii.

I would just like to double check.

Thanks,

Cayla

 

Hi Cayla,

Thanks for the question, we'd be happy to offer some direction. According to the official Hawaii government website, most bird species require two different permits, including -- since you're coming from the Mainland United States -- this import permit.

In addition to those official Hawaii-specific details, here is more general information from our blog about transporting birds. It's important to secure the correct airline-approved travel container and to make sure you understand all airline regulations and import procedures in order to avoid delays. Please note that the Honolulu airport is the only entry port for birds in the state, for example.

Please contact us if you think you'd like some help relocating with your bird, and good luck!

U.S. Department of Transportation Expands Airline Reporting Requirements

Thursday, July 17, 2014 by Caitlin Moore

Beginning Jan. 1, 2015, more airlines will be required to report incidents involving the loss, injury or death of an animal during transport. This expansion of the current rule is meant to "provide consumers with a fuller picture of an airline's safety record," said U.S. Transportation Secretary Anthony Foxx.

Currently just 14 airlines have to adhere to reporting rules, but the expansion will mean that 27 carriers will now be responsible for filing annual reports detailing specific incidents as well as the number of animals carried. The definition of "animal" includes dogs and cats and also covers commercial shipments.

So what are the implications of this? As we told nbcnews.com, greater transparency is a good thing, and hopefully this will inspire every airline to do better when it comes to transporting pets. There are a handful of pet-friendly options out there now (we feel confident flying with a select few carriers, suck as KLM, Lufthansa and United), but it would be heartening and better for everyone to see greater attention paid to pet safety across the board.

Remember, pet travel is actually pretty safe overall, but there is certainly room for improvement. The pet travel industry continues to grow, and it's well past time for airlines offering pet travel options to truly commit to making their services as safe as possible. Greater accountability will help with this, and this new DOT rule is a step in the right direction.

If you'd like to know more, the Department of Transportation issues a monthly Air Travel Consumer Report and makes it publicly available on its website. If you're thinking about moving with a pet and have questions about it, please contact us.

 

pet in cargo

Cargo pet travel. (Photo Credit: Sandy Robins)

 

 

Dog Travel from Australia to Canada

Wednesday, July 16, 2014 by Pet Travel Questions

Name: Keiran
Number of Pets: 1
Pet Type: Dog
Pet Breed: American Blue Staffy
From: Sydney, Australia
To: Banff, Alberta

Hey there,

I'm moving from Sydney, Australia to Banff, Alberta on the 15th of October 2014. I would love to take my American Blue Staffy over to live with me. I was just wondering what I need to do to get him over there and also would like to know how much it will cost?

Any help would be appreciated.

Kind Regards,
Keiran
 

Hi Keiran,

Sure, we'd be happy to offer some information.

First, take a look at the pet import requirements for Canada. Via the official government website, you'll see that you'll need a rabies vaccination certificate or a vet health certificate. Be sure to look over these details carefully to avoid any problems or delays.

In terms of additional pet travel information and tips, you're welcome to take a look at our blog. We recommend choosing a pet-friendly airline and finding out what their particular requirements are, helping your dog to be well-acclimated to his travel crate, and discussing any health-related questions with your vet.

One further thing to note: some airlines (including Air Canada) require that American Staffordshire Terriers and other "strong breeds" travel in reinforced crates, so you'll want to double check with the airline you're planning to use to find out if they impose this rule.

Hopefully this helps to get you started! If you'd like to find out more about our door-to-door services, please fill out our free quote form. Generally our international moves begin at around $2500 USD, but with more details will be able to give you a more precise estimate.

Thanks for reaching out, and good luck!

Pet News Round-Up: Money Saving Tips and Travel News

Friday, July 11, 2014 by Caitlin Moore

Money saving pet travel tips.

These police dogs are trained to sniff out hard drives.

Meet Wednesday, the cat featured as our Pet Move of the Month.

This cat video is adorable.

Twelve dog-friendly beaches.

New reporting rules address pet safety on planes.

 

monty

Happy Friday!