Quantcast
Help Me Move My Pet

Pet Friendly Airline Spotlight: Virgin Atlantic

Thursday, May 26, 2011 by Pet Friendly Airlines

We're wrapping up the last week of our Pet Friendly Airline Series by spotlighting a few airlines we've yet to cover. So far we've looked at Lufthansa, Continental, JetBlue, Delta and KLM, but we thought you'd like to know about Virgin Atlantic, as well.

Virgin Atlantic is a British airline headquartered near London Gatwick Airport, and last year they carried about 5.3 million passengers. They aren't as comprehensive a pet carrier as a few other airlines, but they've come in handy for a number of four-legged flyers and, you never know, might be the best choice for you someday.

Here are a few facts about Virgin America: 

-Virgin Atlantic flies pets to about 16 major cities, including Boston, Dubai and San Francisco.

-Because exceptions do apply, VA recommends that you call them first to discuss your pet travel plans before you book your own flight.

-If you're flying with Virgin Atlantic it's likely you're flying in or out of the UK, so start familiarizing yourself with their specific import rules, including the Pet Travel Scheme, well in advance of your trip.

-While we're on the topic, here's an interesting Virgin Atlantic anecdote: Though not one of our customers, we loved following the adventures of Sparrow, an African Grey Parrot who managed to gain permission to fly with Virgin Atlantic even though they normally only ship dogs and cats. It ended up being a successful move, and it's a story worth reading if you're planning to fly with a bird anytime in the future.

Have you ever flown with Virgin Atlantic? Let us know if you have any helpful tips or fun stories to share!

virgin atlantic logo
--



PetRelo Airline 
SpotlightPetRelocation.com's Pet Friendly Airline Spotlight Series will feature one airline each week during the month of May.  Check back each Monday through Thursday this month for more information about the various pet programs and tips for booking pet-friendly flights, and use #PetReloAS on Twitter to follow and join the conversation!

Pet Friendly Airline Series: A Look at KLM

Tuesday, May 24, 2011 by Pet Friendly Airlines

Worldwide airline carrier Air France-KLM (also referred to as Royal Dutch Airlines) has a long history of serving customers and functions as one of the top choices for international pet travelers thanks to its pet-friendly policies and on-the-ground amenities that make all the difference.

In the past we've covered the basics (how to book a flight on KLM, "Behind the Scenes at KLM"), but here's another quick overview of what this airline offers to pet travelers.

-KLM has actually been flying with pets for over 90 years, and when they merged with Air France in 2004, the pet program was able to expand to cover more ground than ever.

-What often interests pet travelers most about this airline is the Air France-KLM Cargo Animal Hotel, located in the Amsterdam International Schiphol airport. This large, modern facility is a welcome sight for animals in transit, as it offers pets the chance to eat and drink, get a little exercise and enjoy some rest -- all in the care of well-trained animal professionals.

-KLM Cargo is part of the Pet Travel Scheme (PETS), so pets flying with this carrier can enter the UK without going into quarantine (provided the pet traveler meets all other requirements).

-As far as pricing goes, fares will depend on your destination and also on the size of your pet.

-Remember to make your reservation at least 48 hours in advance, and check the KLM pet travel guidelines to determine if your pet will travel in the cabin, in the ventilated baggage area or as cargo.

-In addition to transporting household pets, KLM Cargo has moved zoo animals, horses and other exotic species.

As always, if you have any questions be sure to contact PetRelocation.com for some help with arranging your move and be sure to post your comments below!
 

air france logo/klm logo


--


PetRelo Airline 
SpotlightPetRelocation.com's Pet Friendly Airline Spotlight Series will feature one airline each week during the month of May.  Check back each Monday through Thursday this month for more information about the various pet programs and tips for booking pet-friendly flights, and use #PetReloAS on Twitter to follow and join the conversation!

 

Pet Friendly Airline Series: A Look at Delta

Monday, May 23, 2011 by Pet Friendly Airlines

delta cargo logoSo far in our Pet Friendly Airline Series we've spotlighted Lufthansa, JetBlue and Continental. For the final week in the series, we're going to mix things up a little by focusing on a few other high-profile airlines. They just released an announcement regarding summer pet travel, so today we're taking a quick look at Delta Airlines.

Though PetRelocation.com doesn't use Delta and they don't exactly have a clean track record regarding transportation, it's still worth knowing about their services. Delta Cargo recently announced the launch of its Summer Live Animal Program, which will be in effect from May 15 through October 15, 2011. This program is dedicated to safely shipping animals in select cities during the hottest months of the year.

Specifically, this  means that extra attention will be paid to pets flying this summer. Climate-controlled vans operated by specially-trained employees will pick up and deliver all warm-blooded animals when they're traveling to and from the aircraft, the animal holding areas and the cargo facilities. Exceptions to this pet program apply to snub-nosed dogs and cats, which will not be accepted when temperatures exceed 75 degrees Fahrenheit.

Travelers interested in flying their pets with Delta Cargo this summer should pre-book their pets with the Delta Cargo Call Center, who can be reached at 1.888.736.3738 or 1.800.352.2746.

Find out more about flying pets with Delta, and be sure to post your questions in the comments section!

Pet Friendly Airline Series: Continental Airlines by the Numbers

Thursday, May 19, 2011 by Pet Friendly Airlines

As pet travel becomes increasingly popular (just check the results of our recent 2011 Summer Pet Travel Survey), it makes sense that businesses of all kinds are stepping up to provide an array of pet-friendly amenities. This trend has also inspired us to take a look at some of the top pet-friendly airlines, and today we continue our examination of Continental.

Continental Airlines has become a popular service provider for pet travelers, as they advertise a more comprehensive menu of offerings than many other airlines. Check out a Behind the Scenes look at Continental's pet program, and boost your knowledge with these quick facts:

plane/sun-Continental was originally founded in 1934 in Pueblo, CO.

-The airline has a fleet size of 346 (excluding subsidiaries) and flies to 140 mainline destinations.

-Continental was named the #1 Pet-Friendly Airline in 2009 by PetFinder.org.

-If pets are older than 7.5 years, Continental recommends they receive a more extensive than normal health examination before flying.

-For pets traveling as cargo, a 24-hour Live Animal Desk is available for assistance.

-If a pet runs the chance of being exposed to temperatures exceeding 85 degrees for more than 45 minutes, a climate-controlled vehicle and personal handler will be used to transport the pet.

-"Comfort Stops" are mandated for pets traveling more than 18 hours.

-The in-cabin pet fee is $125 USD each way ($250 USD round trip).

-If you follow airline news you've seen that Continental recently merged with United Airlines. They're working on aligning their rules and regulations into one cohesive set of standards, and full integration is expected to be complete by the middle of 2012.

-Comparing the two airlines has revealed over 700 differences in procedure that must be reconciled; as far as pets are concerned, the only major change involves how the pets are boarded. Continental loads kennels facing the plane, and United sends them up the belt loader facing away from the plane. The United method will now take effect.

-In-cabin pet kennels may be available at the check-in counter for $60. Dimensions for these are 18" L x 11" W x 11" H (46 cm L x 28 cm W x 28 cm H).

As always, please contact us with any questions or comments, and we wish you all the safest of travels!

(Photo by Kossy@FINEDAYS via Flickr)

--


PetRelo Airline 
SpotlightPetRelocation.com's Pet Friendly Airline Spotlight Series will feature one airline each week during the month of May.  Check back each Monday through Thursday this month for more information about the various pet programs and tips for booking pet-friendly flights, and use #PetReloAS on Twitter to follow and join the conversation!

Pet Friendly Airline Series: Will Continental's Pet Program Work for You?

Tuesday, May 17, 2011 by Pet Friendly Airlines

airplanePet travel isn't just an afterthought for Continental Airlines. They put forth plenty of effort to ensure that our furry friends are taken care of when flying becomes necessary.

Whether you're prepping for a long-distance move or taking advantage of the fact that you have an easygoing mini-pup who loves to take vacations with you, here are a few facts about Continental that could help you decide if they're the airline for you.

Which animals can travel in the cabin?

Cats, dogs, rabbits and birds can fly in the cabin if they meet prescribed size requirements. Only one pet per person is allowed in the cabin, and these pets must be carried in an approved carrier that fits completely beneath the seat in front of you. Pets under eight weeks old are not permitted on board.

How much does it cost to fly a pet on Continental?
For in-cabin pets, the fee is $125 each way (per kennel). Contact Continental for pet cargo travel rates.

Are there any restrictions or embargoes to be aware of?
Hot temperatures can be dangerous for pets generally and certain breeds specifically, so be aware that from May 15 - Sept. 15 no adult Boston Terriers, Pugs or Bulldogs will be accepted to fly. Certain breeds are restricted all year, including Pit Bulls and American Staffordshire Terriers. Country rules apply as well; for example, pets cannot fly into the Dominican Republic due to space constraints, and many countries (such as Greece and Mexico) require a customs broker. See Continental's website for the full list of restrictions.

Can Continental fly pets to the UK?
Since the UK is rabies-free, it's a tough country to fly into with pets, however Continental is the first airline to be approved under the Pet Travel Scheme. This makes it possible to avoid the six month quarantine for dogs, cats and ferrets if all guidelines are met.

What "extras" does Continental offer?
For pets traveling as cargo, a dedicated 24-hour Live Animal Desk serves as a point of contact, and a frequent flier program is available. For safety and comfort, rest stops are mandated for animals traveling longer than 18 hours. Find out more about the perks of the PetSafe program.

Take a look at this Behind the Scenes video outlining Continental's pet-friendly features, and check back later this week for more info!


(Photo by smemon87 via Flickr)

--


PetRelo Airline 
SpotlightPetRelocation.com's Pet Friendly Airline Spotlight Series will feature one airline each week during the month of May.  Check back each Monday through Thursday this month for more information about the various pet programs and tips for booking pet-friendly flights, and use #PetReloAS on Twitter to follow and join the conversation!



Pet Friendly Airline Series: Flying Pets with Continental

Monday, May 16, 2011 by Pet Friendly Airlines

Welcome to the third week of our Pet Friendly Airline Series! School is out (or will be soon) and temperatures are rising, so now is the perfect time to take a look at various travel options you may soon be considering for the summer season.

Whether you're in the planning stages of a big move or counting down the days to your dream vacation, you might be tackling the question of how to fly with your pet. Hopefully our airline overview will help you figure out the best route to take... So far we've spotlighted JetBlue and Lufthansa, and this week we're taking a look at Continental airlines, a carrier that PetRelocation.com often uses to move pets.

We'll learn more as the week goes on, but to start things off, here's a brief overview of Continental Airlines:

continental map-Continental has been operating since 1934. It was founded in Pueblo, CO but its headquarters are currently located in Houston, TX.

-Continental operates domestically and internationally, and its four main hubs are Newark Liberty International Airport, George Bush Intercontinental Airport, Cleveland Hopkins International Airport and Antonio B. Won Pat International Airport.

-"Work Hard, Fly Right" is the airline's marketing slogan.

-Continental has made efforts to make their operations more environmentally-friendly over the last few years, and it has been recognized by the EPA for using methods that are better for the earth than traditional ones.

-Continental does not accept pets as checked baggage. Rather, they have implemented a pet program to fly them in the cargo section of the plane. Under certain circumstances, small pets can also fly in the cabin.

-You can follow Continental on Facebook and on Twitter.

Check back with us for more tips and info all week long, and feel free to ask questions here or on our Facebook wall!


--


PetRelo Airline 
SpotlightPetRelocation.com's Pet Friendly Airline Spotlight Series will feature one airline each week during the month of May.  Check back each Monday through Thursday this month for more information about the various pet programs and tips for booking pet-friendly flights, and use #PetReloAS on Twitter to follow and join the conversation!




Pet Friendly Airline Series: Lufthansa Highlights

Thursday, May 12, 2011 by Pet Friendly Airlines

lufthansa planeWe've been covering Pet Friendly Airlines for the past few days, putting JetBlue and Lufthansa in the spotlight in order to find out more about their pet-friendly amenities.

Here are the highlights from what we've learned about Lufthansa, as well as some tips that will help you book your next pet flight. According to the results of our recent summer pet travel survey, that will probably be a lot of you!

Check back with us next week for more pet airline information, and be sure to share your own stories and tips with us about pet-friendly travel in the comments below!


-Lufthansa's Animal Lounge, located in the Frankfurt airport, allows the streamlined passage of thousands of animals each year and provides a space for pets on a layover to take a break from their travel crate.

-Lufthansa doesn't just fly dogs and cats. Horses, insects, birds and more have also used the airline to get where they need to go.

-It's important to notify Lufthansa at least 24 hours in advance if you're planning to bring a pet with you.

-Dogs and cats can be brought in the cabin if the combined weight of the pet and the carrier does not exceed 8 kg (about 18 lbs).

-For in-cabin pets, you can use your own approved carrier, or a "pet box" may be available at the check-in counter.

-Pets traveling in the cargo hold (which is temperature-controlled) should be placed in an IATA-approved travel crate outfitted with an empty water dish.

-Prices will vary depending on the weight of your pet. The following chart sums up the costs:

Lufthansa Price Chart



-The costs for pets flying from Canada, Mexico and the US will be calculated as an additional piece of luggage.

-Pets can also fly unaccompanied via Lufthansa Cargo (PetRelocation.com often books flights this way for international customers). Contact us for more information about how to proceed with this option.

-For further information about flying with your pet, contact the Lufthansa Reservations Office.

-Want to find Lufthansa online? Check them out on Facebook and Twitter: @Lufthansa_DE, @Lufthansa_USA, @Lufthansa_BR, @LufthansaLatina

--


PetRelo Airline 
SpotlightPetRelocation.com's Pet Friendly Airline Spotlight Series will feature one airline each week during the month of May.  Check back each Monday through Thursday this month for more information about the various pet programs and tips for booking pet-friendly flights, and use #PetReloAS on Twitter to follow and join the conversation!





Pet Friendly Airline Series by the Numbers: Lufthansa's Animal Lounge

Wednesday, May 11, 2011 by Pet Friendly Airlines

Our Pet Friendly Airline Series continues with more Lufthansa coverage! This airline is one of the largest and busiest in the world, so it's no surprise that they've paid attention to the growing need for pet-friendly amenities.

Lufthansa Airlines offers a one-of-a-kind pet facility called the Lufthansa Animal Lounge. Located in Frankfurt, Germany, this spacious area streamlines the pet import/export process and allows animals a place to take a break and stretch their legs in between flights.

We've explored the Lufthansa Animal Lounge before, but in honor of the upcoming summer pet travel season we're taking another look at all the moving parts that make this busy place a welcome respite for pet travelers.


Lufthansa Animal LoungeThe entire Animal Lounge covers about 4,000 square meters.

Pets traveling in the cabin who have layovers more than 2-3 hours will also be admitted to the lounge.

There's a choice of 3 routes for pets entering the Lounge: Import, Export and Transit.

Based on the Lufthansa Cargo network, pets entering the Lounge might be coming from one of 360 destinations in over 90 countries.

To accommodate larger animals, such as horses, there are 42 bigger stalls that can be expanded to a size of 28 square meters.

Sensitive animals like birds and reptiles can be housed in one of 18 climate-controlled chambers that will be suited to each species specific needs.

39 small animal boxes are available for dogs and cats who need a break from their travel crates.

Safety and cleanliness are very important concerns in the Animal Lounge. Each animal keeper has 2 lockers for their clothes and belongings located in the "hygiene sluice" to ensure that germs are not carried back and forth between the inside and the outside.

--

Take a closer look at the Lufthansa Animal Lounge, and if you missed it yesterday, be sure to review the results of our Summer Pet Travel Survey!

Finally, have you ever traveled with Lufthansa or stopped by the Animal Lounge? Tell us about it here or on our Facebook page!


PetRelo Airline 
SpotlightPetRelocation.com's Pet Friendly Airline Spotlight Series will feature one airline each week during the month of May.  Check back each Monday through Thursday this month for more information about the various pet programs and tips for booking pet-friendly flights, and use #PetReloAS on Twitter to follow and join the conversation!



Pet Friendly Airline Series: Ask a Lufthansa Expert

Tuesday, May 10, 2011 by Pet Friendly Airlines

It's the second week of our Pet Friendly Airline Series, and today we're taking a closer look at Lufthansa Airways. Martin Riecken, the Head of Corporate Communications for Lufthansa, answered a few basic questions about the airline's pet-friendly options and offers some advice for pet travelers.

How does Lufthansa's pet program work?

Lufthansa transports pets either in the cabin or in the cargo hold of its passenger aircraft depending on their weight and their size. In addition, Lufthansa’s wholly-owned Cargo subsidiary has its own animal transport business, which is a customized service guaranteeing the fast and competent transport of animals (either accompanied or unaccompanied by owners).

Pets that cannot be transported inside the aircraft cabin will be transported by Lufthansa in appropriate containers in an air-conditioned area of the cargo hold. Customers may also transport their pet in their own container, provided it complies with the relevant IATA (International Air Transport Association) regulations.

The container must in any case be large enough to ensure that the pet can stand up and has sufficient space to move around. Furthermore, all containers must be equipped with an empty water dish.

Lufthansa Logo





When did Lufthansa begin flying pets and how many pets do you fly?


For decades, Lufthansa Cargo has been one of the world’s leading animal transport providers. Each year, the airline carries thousands of live animals in special containers.

Why did Lufthansa decide to begin offering service to travelers with pets?

The customer’s demands are always the primary focus of our business. We listened to our customers, who showed a clear demand for a high-quality service for transporting their beloved pets.

At what airports/regions do you provide service for pets?

Customers may carry pets to/from all Lufthansa and Lufthansa Cargo destinations that don't have any restrictions. Several countries do not allow the import/export/transit of pets accompanied by passengers. Some countries only allow specific types of pets, or have restrictions for pets in the cabin. Also, there are restrictions on certain aircraft types which cannot accommodate all crate sizes. Passengers will be informed about this during the reservation process.

What special arrangements do you offer for travelers with pets?

Lufthansa Cargo operates the most modern live animal facilities in the world!

We offer animals and pets traveling with us access to a 43,000 square foot Animal Lounge at Frankfurt Airport. (All pets, including dogs or cats transported in the passenger cabin with a transfer time of more than 2-3 hours, are taken there.)

Everyone involved in the transport of the pets, including coordinators, veterinary doctors and freight handlers, work in the same building. We have clearly distinct zones for export, import, transit and health inspections. In addition, we offer adjustable stalls with an area of up to of 300 square feet each and individually-controlled climate areas that comply with the most recent hygienic and veterinary EU regulations.

The Frankfurt Animal Lounge opened in February 2008 after a construction period of 13 months. For more information, please visit: http://lufthansa-cargo.info/animallounge/en/. In close cooperation with international zoos, Lufthansa Cargo also supports programs dedicated to animal conservation and the re-settlement of threatened species in the wild.

What’s the most common question your pet program representatives get asked about
flying with pets? How do you answer it?


The majority of questions are about the cost of transporting the pet. Transport costs vary between different origin and destinations. Further, additional costs (shelter, veterinary, customs etc.) may occur as well as for special handling or paperwork. To get the exact amount, please contact your nearest LH Cargo sales office or a forwarder specialized in shipping live animals.

What is the one thing you wish you could tell passengers considering flying with their pets?

Crates should be roomy so pets can stand up and turn around. Secure latches and empty water bowl help ensure safety and comfort.

--

Thanks to Lufthansa for participating in our Airline Series! Check back with us later this week for more info, and feel free to post your questions here or on our Facebook page!


PetRelo Airline 
SpotlightPetRelocation.com's Pet Friendly Airline Spotlight Series will feature one airline each week during the month of May.  Check back each Monday through Thursday this month for more information about the various pet programs and tips for booking pet-friendly flights, and use #PetReloAS on Twitter to follow and join the conversation!



Pet Friendly Airline Series: An Introduction to Lufthansa

Monday, May 9, 2011 by Pet Friendly Airlines

Welcome to week two of our Pet Friendly Airline Series! Last week we covered JetBlue's pet-friendly features, and this week we're turning our attention to Lufthansa, one of the world's busiest airlines and a frequent choice for pet travelers.
 
This Germany-based airline flies more passengers than any other airline in Europe and has put much effort into accommodating the needs of pet owners. Lufthansa flies pets in the cabin and cargo hold of its passenger planes, and they also have a separate cargo division that transports pets -- Lufthansa Cargo.

In addition to providing a pet-friendly travel experience, they also offer the Lufthansa Animal Lounge in Frankfurt, where pets can spend their layovers in comfort.

So how pet-friendly is Lufthansa? How do you book a flight with them? What will the experience be like for you and your pet? Check back with us throughout the week as we tell you what you need to know about pet-friendly Lufthansa Airways!


dog in a crate

PetRelo Airline 
SpotlightPetRelocation.com's Pet Friendly Airline Spotlight Series will feature one airline each week during the month of May.  Check back each Monday through Thursday this month for more information about the various pet programs and tips for booking pet-friendly flights, and use #PetReloAS on Twitter to follow and join the conversation!

Pet Friendly Airline Spotlight: 10 Things We've Learned about JetBlue's JetPaws program

Thursday, May 5, 2011 by Pet Friendly Airlines

To get our May Pet Friendly Airline Series going, we took a look at JetBlue's pet-friendly services this week. This airline doesn't just tolerate pets of a certain size, they welcome them, making travel a much more enjoyable experience for scores of people.

If you're thinking of flying with your pet anytime soon, here's a quick re-cap of what we've learned about JetBlue.

10 Things We've Learned about JetBlue Airways

-JetBlue has been flying pets since 2000, and they offer a host of travel accessories, services and pet travel guides to assist their travelers. Read our interview with a JetBlue representative to find out more.

-On Wednesday, JetBlue announced they're holding a pet photo contest that will raise funds for the Millan Foundation -- submit your cutest picture via Twitter for a chance to win!

-JetBlue flies pets in the cabin but not as cargo, so owners of small dogs and cats are their primary pet customers. The combined weight of the pet and the carrier cannot exceed 20 pounds.

-JetBlue keeps a blog called BlueTales filled with fun updates and the occasional pet story.

-In addition to earning the standard number, pet travelers will earn an additional 300 True Blue rewards points each time they fly.

-Reservations for pet travel cannot be made online. Rather, customers should call JetBlue if they'd like to book a pet flight.

-JetBlue routes to Jamaica are the only ones that don't allow pet passengers. (As we've discussed on our blog, Jamaica has a very strict pet import policy.)

-How much does it cost to fly a pet on JetBlue? Pet travelers will pay $100 each way.

-To make the flying process as smooth as possible, JetBlue offers a free pet travel guide that can be downloaded from their website.

-Flying is a hassle for some, but for others it's a regular part of life. Moose, a Maltese Poodle, was recently recognized by JetBlue for flying more than 20 times in the past year. Check out a picture of this pro jetsetter below!


Moose the Maltese
Be sure to check back with us on Monday to catch the second section of our Pet Friendly Airline Spotlight -- next we'll be focusing on Lufthansa.




PetRelo Airline 
SpotlightPetRelocation.com's Pet Friendly Airline Spotlight Series will feature one airline each week during the month of May.  Check back each Monday through Thursday this month for more information about the various pet programs and tips for booking pet-friendly flights, and use #PetReloAS on Twitter to follow and join the conversation!


Pet Friendly Airline Series: JetBlue Honors its Most-Traveled Pet and Announces a Pet Photo Twitter Contest

Wednesday, May 4, 2011 by Pet Friendly Airlines

It's a lucky coincidence that the week we decided to cover JetBlue's pet-friendly services is the same week they're making a big announcement!

May is National Pet Awareness Month, and JetBlue is celebrating pets and their owners by holding a contest that will raise funds for charity. All this month, for every pet picture that's uploaded to Twitter using the hashtag #JetPaws, JetBlue will donate $2 to the Millan Foundation.

The Millan Foundation was established in 2007 by Caesar Millan and works to promote animal welfare and educate the community. More information about the contest and the Foundation can be found at www.jetblue.com/petcontest.

JetBlue pledges to give up to $10,000 to the foundation, and the person who submits the best photo will win a grand prize vacation package to Hotel Palomar in Los Angeles. JetBlue crewmembers will vote on the winning photo, and originality and creativity are the qualities to aim for.

JetBlue has also taken this opportunity to announce the Most-Traveled Pet of 2010 -- Moose, a one-year-old Maltese Poodle, has flown more than 20 times over the past few months, and he's being honored with a California vacation as well.

Surely all you pet-lovers out there are ready to snap some pics of your furry little travelers (we love how you often share your cute pet pictures with us!). It's not every day you get to show off and donate to a great cause at the same time, however... Good luck everyone!

Remember to keep checking in with us all month for more information about JetBlue and the other airlines we'll be featuring in our Pet Friendly Airline Series.
 

Jamie and Moose

Here are Moose and Jamie, JetBlue's Top Jetsetters!
 

PetRelo Airline 
SpotlightPetRelocation.com's Pet Friendly Airline Spotlight Series will feature one airline each week during the month of May.  Check back each Monday through Thursday this month for more information about the various pet programs and tips for booking pet-friendly flights, and use #PetReloAS on Twitter to follow and join the conversation!

Pet Friendly Airline Spotlight: JetBlue's JetPaws Program

Tuesday, May 3, 2011 by Pet Friendly Airlines

As we announced yesterday, during the month of May we'll be featuring a series of Pet Friendly Airline Spotlights in preparation for vacation season. We know that many of you will be traveling with pets this summer, so it's the perfect time to examine some pet-friendly airlines and the services they offer.

jetBlue logoThis week we're turning the spotlight on JetBlue Airways, who has put some effort into establishing a pet program called JetPaws. JetBlue transports pets in the cabin only (so larger pets will have to find a different airline), but the small dogs and cats who end up on JetBlue have a host of amenities to look forward to.

We recently contacted Allison Steinberg, a JetBlue representative, and asked her a few questions about what a pet traveler can expect when they book a flight with this airline.

When did JetBlue begin flying pets?

The same time people began flying with us, at our inception back in 2000!

Why did JetBlue begin offering services to pet travelers?

We know how important pets are to our customers and how important it is to help transport them safely and comfortably. We strive to make the experience for our customers and their pets equally smooth.

In what regions do you provide service for pets?

In our entire network (domestic and international).

What special amenities do you offer for travelers with pets?


At JetBlue, pets ride in the cabin with their moms and dads and not in the cargo section of the plane. At some of our stations, including our state-of-the-art Terminal 5 at New York’s JFK, we have an accessible dog walking area.

Our TrueBlue, or rewards, members traveling with their pet will earn an additional 300 TrueBlue points for each pet fee paid. We also have some pretty jazzy pet accessories available for purchase.

Do you have any good pet travel stories?

We publish funny stories from our crew members and customers on our BlueTales blog. In particular, we had a fun story come in from a customer whose dog was listening to our XM Radio onboard.
yorkie in a travel bag

In terms of amenities, what’s the best airport for travelers with pets? Why?


We boast a seamless travel experience for our customers and their pets at our state-of-the-art T5 at JFK. As mentioned above, we have an accessible dog walking area where owners can take their pets to stretch and use the “facilities” before their flight. Additionally, we offer a handy travel guide for our customers, outlining some of our pet-friendly cities and the whats, whens, wheres and hows of jetting with pets.

What’s the most common question your pet program representatives get asked about flying with pets? How do you answer it?

The most common question we get is how to book a pet on JetBlue. We direct customers to call our customer support line at 1-800-JETBLUE to book their pets.

What is the one thing you wish you could tell passengers who consider flying with their pets?

Check out JetBlue’s Checklist and Travel Petiquette guidelines to make traveling with pets even easier!


--

Check back with us tomorrow for more information about JetBlue, including specific details about how to book a pet-friendly flight.



PetRelo Airline 
SpotlightPetRelocation.com's Pet Friendly Airline Spotlight Series will feature one airline each week during the month of May.  Check back each Monday through Thursday this month for more information about the various pet programs and tips for booking pet-friendly flights, and use #PetReloAS on Twitter to follow and join the conversation!

Pet Friendly Airline Spotlight Kicks Off with a Look at JetBlue Airways

Monday, May 2, 2011 by Pet Friendly Airlines

In preparation for what's sure to be a busy summer for many pet travelers, PetRelocation.com is kicking off a month of coverage aimed to help everyone who will be taking to the skies with their furry friends!

We've previously discussed the pet-friendly airport scene, but of course it's helpful to examine the airlines, as well. Traveling can be overwhelming due to all the big decisions that need to be made, and it's no surprise that airlines have realized how important it is to meet the needs of the increasing number of pet travelers out there.

How does each airline handle the demands of pet travel, and what are they doing to distinguish themselves from one another? These are a couple of the questions we're interested in addressing.

All this month we'll be exploring the services and perks offered by various pet-friendly airlines, and first up is JetBlue Airways. Before we dive into the topic of pet-friendly services, here's a little background info.

-This budget-conscious American airline is based in Queens, New York. In addition to serving around 20 different states, JetBlue also offers flights to Caribbean and Central American countries like the Bahamas, Jamaica, Mexico and Costa Rica.

-JetBlue was founded in 1999 and has worked to set itself apart from other airlines by offering comfortable features (in-flight entertainment, for example) and reasonable prices.

-The airline has consistently been rated highly in customer satisfaction polls, and they operate a frequent-flyer program called TrueBlue.

-JetBlue also keeps up a blog called BlueTales, where you can find fun stories as well as up-to-date news about the airline.

What kind of pet friendly amenities does JetBlue offer? We'll explore that very question this week as we take a closer look at the JetBlue JetPaws Pet Program. Check back with us for everything you need to know about this pet-friendly airline!

Jet Paws Dog and Carrier



PetRelo Airline SpotlightPetRelocation.com's Pet Friendly Airline Spotlight Series will feature one airline each week during the month of May.  Check back each Monday through Thursday this month for more information about the various pet programs and tips for booking pet-friendly flights, and use #PetReloAS on Twitter to follow and join the conversation!