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PetRelocation Employee Profile: Vanessa, Supplier Relationship Manager

Thursday, July 2, 2015 by Core Values

VanessaVanessa Crues joined the PetRelocation team in early 2014, and as a Client Care Specialist has helped dozens of families reunite with their pets after life circumstances made a relocation necessary.

Because her interests lie in improving processes as well as helping to arrange the logistics of safe pet moves, Vanessa recently applied for the position of Supplier Relationship Manager when PetRelocation decided to make this an official title, and this week she officially transitioned into this new...

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It's Take Your Dog to Work Day!

Friday, June 26, 2015 by Core Values

In honor of Take Your Dog to Work Day, we'd like to introduce you (or re-introduce you) to some of our favorite office pets.

As you probably know, PetRelocation has a pet friendly office in downtown Austin, TX, and though we do stick to a few rules to avoid chaos, we make our puppy pals a big part of our work lives and find them to be a positive and helpful presence at our pet shipping headquarters.

Let's meet the team!

 

clementine at work

Tobi has three Basset Hounds (Clementine, Bluebonnet and Gus), and often one...

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Pet Move of the Month: Lilly, Ashes & Cinders' Trip to Alaska

Thursday, June 4, 2015 by PetRelocation.com Customer

LillyOur June Pet Move of the Month features a repeat client returning to the United States after some time spent in Indonesia. Melissa and her pets (Lilly, Ashes and Cinders) learned a lot while overseas, and after this trip they can definitely call themselves experienced globetrotters.

Read on for some excellent pet travel advice and details about their great international adventure!

What brought about your move?

We moved to Jakarta, Indonesia, in 2010 due to a job relocation. We expected to be...

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Incredible Experiences: Two Senior Dachshunds on the Move to Fiji

Monday, May 18, 2015 by PetRelocation.com Customer

wallace and wendolene (dachshunds)The PetRelocation team has been awesome, easy to talk and deal with, and very professional from the very first contact for a price estimate.

They stayed in close touch throughout setting up a contract and payments, scheduled the mandatory vet visits, oversaw the veterinarian's paperwork and other paperwork and permits requested for moving a pet out of the country, and arranged pick-up, shipping and handling, which included a not easy task: having our doggies needs arranged here in Fiji.

The...

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Transporting Cats, Dogs and Birds to Hawaii

Friday, May 15, 2015 by Pet Travel Questions

Hi PetRelocation,

I have been looking at your website and see no mention or photos of anything except dogs and cats. Do you relocate birds? Also, do you ensure no quarantine in Hawaii? (We have begun blood tests, rabies, etc. process.)

Thanks,

Julia

 

Hi Julia,

Thanks for your question! We definitely move pets other than cats and dogs -- meet Mr. Bubbles, a cockatoo moving to Mexico, and Bean, Sprout, Alfie and Flynn. You can also read about Kobe, a green-cheeked conure who moved from South Africa to...

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Questions About Dog Travel to Italy

Monday, May 11, 2015 by Pet Travel Questions

Hi PetRelocation,

Do you know what I need to do to get my dog to Italy? We are moving for a year for school and would really like to bring her with us.

What do I need to do to prepare my dog for this trip?
 

Thanks,

Karoline

 

Hi Karoline,

Thanks for your inquiry, we're happy to help with some information and tips about international pet travel to Italy.

To start, please take a look at the pet import requirements for Italy for a rundown of the vaccines and paperwork needed, etc. Note that, depending...

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Pet Transport Rules for the United States

Tuesday, April 28, 2015 by Pet Travel Center Questions

Dear Pet Relocation,
 
What is the process to relocate our cat with us from South Africa to Houston, TX, and is there a quarantine period for cats? What are all the requirements and risk factors? Is it very traumatic for the animal?

We are unsure what type of accommodation we are relocating to as of yet but want to figure out the pet travel details.
 
Thanks,
Sarah

 
Hi Sarah,
 
Thanks for your question! Pet travel to the United States is fortunately not as complicated as shipping pets to many...
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United Kingdom Import Rules for Exotic Pets

Thursday, April 23, 2015 by Pet Travel Questions

Dear PetRelocation,

How do I get my sugar gliders to the UK? What is the process? I heard they would die on the plane so I would like to ship them but I don't know anything about this.

Many thanks,
Bo

 

Hi Bo,

Thanks for submitting a question to us. Before you research various airline requirements to find out which carriers would allow sugar glider travel, please know that the United Kingdom imposes specific requirements for non-native species coming into the country.

As you'll see on the GOV.UK websi...

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Pet Shipping Rules for Dog Travel to the United States

Tuesday, April 21, 2015 by Pet Travel Questions

Hello,

I'm from the Philippines and I plan to go to the U.S. with my pet. My port of entry is O'Hare in Chicago. I would like to know the requirements needed when I enter the U.S., specific to Illinois.

Do they require a rabies titer test? Please let me know.

Thanks!!

Carla

 

Hi Carla,

Thanks for your inquiry! No, a titer test is not necessary for pets entering the United States from the Philippines. Compared to many other countries, the United States is pretty simple and straightforward when it comes...

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Pet Shipping to the United States

Monday, April 13, 2015 by Pet Travel Questions

Name: Jerry
Number of Pets: 1
Pet Type: Dog
Pet Breed: French Bulldog
From: Spain
To: United States

 

Dear PetRelocation,

I'm buying a dog from Spain and she will be entering the USA through Canada. The dog has been microchipped and had her rabies shot administered, but now the person in Spain is telling me the dog can't be shipped until a second rabies is administered. Is this correct?

Thanks,

Jerry

 

Hi Jerry,

Thanks for your question. First, please review the pet import requirements for the United States....

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Incredible Experiences: Max's Journey to Spain

Monday, April 6, 2015 by PetRelocation.com Customer

Name: Christine
Pet's Name: Max
From: New Brunswick, Canada
To: Alicante, Spain

Max is my son's dog and they lived in New Brunswick, Canada. Sadly, due to family circumstances my son had to return to Europe unexpectedly, so this started Max's journey.

He was kenneled, and as my son would not be returning to Canada in the near future we decided it was time to move him to Europe. I trawled the internet and was so impressed with PetRelocation's website and all the great comments that I contacted them....

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Goodbye and Good Luck, Matt!

Tuesday, March 31, 2015 by Core Values

matt kincaidThis week we're saying goodbye to the very first employee hired at PetRelocation, Matt Kincaid. After 10 years in which he's shipped hundreds of pets and acted as an anchor and leader at the company, Matt is moving to Maine with his wife and two daughters to join his East Coast family in starting a new business.

We'll miss him greatly here in Austin, as his knowledge, wisdom, teamwork, and integrity have contributed so much to the success and evolution of PetRelocation.

Good luck and thanks for 10...

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Wrap-Up: IPATA Latin American Regional Meeting

Monday, March 30, 2015 by Rachel Truair

People are sometimes surprised when they find out just how many pet relocation companies exist worldwide. In actuality, there are hundreds of companies that PetRelocation works with to provide incredible experiences for pets moving around the globe. The International Pet and Animal Transportation Association, or IPATA, is a trade association dedicated to helping pet relocation companies gather to improve their knowledge, build strong alliances, and achieve common goals. In addition to hosting...

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Incredible Experiences: Danu's Move to Snowy New York

Monday, March 23, 2015 by PetRelocation.com Customer

danuHere's an update from a recent client of ours. Sounds like Danu is doing well after her move!

When my mother recently found out she had to have hip surgery and would be unable to walk Danu, her Labradoodle, she dreaded the thought of putting her in a kennel for 3-5 months while she recovered. She jumped at my offer to send her to me to join my Coonhound and two cats during her rehabilitation.

We needed a way to get her from California to New York, so I starting searching for a pet relocation...

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Cat Travel to the United States from Brunei

Thursday, March 19, 2015 by Pet Travel Questions

Name: Cathy
Number of Pets: 1
Pet Type: Cat
From: Brunei
To: USA

Hi,

I've seen quite a few examples of moving pets from the U.S. to international locations, but I was wondering if you assist with shipping from outside the U.S. back into the country?

We won't be moving for a few years, but I've been hearing nightmares about shipping pets -- most people end up giving them to new families!

Thanks,

Cathy
 

Hi Cathy,

Thanks for reaching out! We're definitely interested in helping people figure out their move...

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Lunch & Learn: Teamwork Tips from the Texas Rollergirls

Thursday, March 12, 2015 by Core Values

roller girlsEarlier this week, two (pretty rad) members of the Texas Rollergirls stopped by our office for a 'Lunch & Learn' that focused on the topic of teamwork.

In discussing how their league works, Shiner Blond and Me Shove You Long Time imparted some valuable knowledge about the intricacies of being part of a group filled with diverse members who share a common goal.

Whether you're shipping pets or competing in the Women's Flat Track Derby Association, communication and collaboration are epically...

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Employee Profile: Joe, PetRelocation Corporate Account Manager

Wednesday, March 11, 2015 by Core Values

joeBy Kelley Barnes, Director of HR

If you have a ‘Joe Fraser type’ in your company, then you know how lucky you are.

What do I mean by that – a ‘Joe Fraser type’? In this case, it means to have that outgoing, social personality who also has the uncanny ability to get things done. In the offices of PetRelocation, in addition to being the point of contact for a number of our corporate accounts, Joe is the driving force behind our well-attended, regular monthly outings to experience Austin culture and...

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Is This a Puppy Scam?

Tuesday, March 10, 2015 by Pet Travel Questions

puppyWe've discussed puppy scams and how to avoid falling for them many times on our blog, but since we've received phone calls about some new pet scam techniques in the past few days, we wanted to give our readers another heads up.

  • First of all, we highly discourage buying a pet from an unknown source, especially someone who is in a different state or country. If you can't go to their house, meet them, and see the pet for yourself, you're already taking a risk.

  • Read this. If any of these typical pet...

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Q&A: Moving Pets to Australia

Friday, February 27, 2015 by Pet Travel Questions

Name: Ebony
Number of Pets: 1
Pet Type: Puppy
Pet Breed: Scottish Terrier
From: Kansas, The United States
To: Perth, Australia

 

Hello,

Roughly how much does it cost to ship a puppy (>8kgs) from Kansas to Perth, Australia? What specific vaccinations does the puppy need to have?

Thanks,

Ebony

 

Hi Ebony,

Thank you for your question. To be honest, Australia can be one of the more expensive places to transport a pet due to freight costs, pre-export vaccines, and quarantine costs (among other things). The...

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Dog Travel to the Dominican Republic

Tuesday, February 10, 2015 by Pet Travel Questions

Name: Lindsay
Number of Pets: 1
Pet Type: Dog
Pet Breed: Blue Heeler
From: USA
To: Dominican Republic

 

Hi there,

We're moving to the Dominican Republic in the Summer of 2015. Many airlines seem to say you cannot ship a dog if the daily forecasted temperature is 85 degrees or higher, and it appears to be over 85 in the DR all year long! Is there some sort of way around this rule? Using a professional shipping company or something? Thanks for your help!

Best,

Lindsay

 

Hi Lindsay,

Thanks for your inquiry....

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