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Help Me Move My Pet

Options for Safe and Cost-Effective Cat Travel

Tuesday, March 3, 2015 by Pet Travel Center Questions

Name: Cherie
From: Murrieta, CA
To: San Rafael, CA
Pet: Cali (cat, calico, 7 years old, probably 6 or 7 lbs.)

Dear PetRelocation,
 
What would be the approximate price for a cat her size to travel from Murrieta, CA to San Rafael, CA? I am going to be out of town for about a month and my daughter is in college up there. I am moving when I get back and I don't want her to be with strangers in a boarding kennel.
 
She's very sweet and lovable. She has to be right next to me all the time. She loves my daughter, too, and I don't think she'd do well being kenneled.
 
Thanks,
Cherie
 
 
Hi Cherie,
 
Thanks for the question! It looks like you're wanting to move your cat a distance of about 470 miles. The two options we see are to transport her by car or to fly from San Diego to San Francisco and arrange transportation to and from the airport on either end.
 
Either way you end up choosing, we recommend helping Cali to become as acclimated to her crate as possible so that she won't feel overly anxious during the trip. Here are a few tips for crate training a cat. If you decide to drive her and can't do it yourself, we suggest using IPATA.org to possibly find a local agent who is available for pet ground transportation.
 
Alternatively, you can look into booking a flight and having Cali fly with you (or a friend) in the cabin or unaccompanied in the cargo area (this second option can be done with the help of a professional pet travel service, as well). Based on the geography, it looks like a fair amount of car travel will still be involved with this pet relocation, so you'll either need to devote time to this endeavor or money towards hiring someone else to assist. Note that cats need to have a vet health certificate when flying in order to assure the airline they are healthy and fit to fly. Find out more about domestic pet travel here.
 
Making the drive yourself would probably be the least expensive option, but we understand that it's not always possible to easily handle something like that. If you'd like to learn more about our door-to-door pet travel services, please fill out our consultation form. We'd need a few more details to arrive at an accurate price estimate, but generally speaking our costs to move a small pet domestically begin at around $1200.
 
Hopefully this gives you an idea of where to begin, Cherie. Please let us know if we can be of further assistance!

Q&A: Moving Pets to Australia

Friday, February 27, 2015 by Pet Travel Questions

Name: Ebony
Number of Pets: 1
Pet Type: Puppy
Pet Breed: Scottish Terrier
From: Kansas, The United States
To: Perth, Australia

 

Hello,

Roughly how much does it cost to ship a puppy (>8kgs) from Kansas to Perth, Australia? What specific vaccinations does the puppy need to have?

Thanks,

Ebony

 

Hi Ebony,

Thank you for your question. To be honest, Australia can be one of the more expensive places to transport a pet due to freight costs, pre-export vaccines, and quarantine costs (among other things). The process to prepare a pet to move to Australia takes at least 190 days (that includes a mandatory 10-day quarantine upon arrival), and it all starts with your dog being implanted with a microchip and then given a rabies vaccine.

We suggest looking over the Australia pet import requirements via the official government website. There is a tool here that lets you build a timeline for your move and more information about quarantine facilities, etc. The ultimate cost will vary depending on a few details, but you can expect to spend several hundred dollars or even a few thousand to bring your dog from Kansas to Perth.

Handling the move on your own will be more cost effective, but if you think you'd like some assistance you're welcome to fill out our online consultation form. Due to the complex nature of the process, many people end up deciding to enlist expert help with their moves to Australia in order to avoid delays and problems.

Either way, we hope this helps to get you started! Please let us know if we can be of further assistance, and good luck with everything.
 

News Round-Up: Encouraging Pet Travel Updates

Friday, February 27, 2015 by Caitlin Moore

More news about pets on Amtrak trains.

Japan's 'Animal Islands.'

According to Department of Transportation data, pet air travel was safer in 2014 than in previous years.

Does your company want to relocate you abroad? Consider bringing your pet along for better chances of success.

It's Friday, so catch up with these cute pet travel stories.

Meet Tobi, one of our talented Client Care Specialists.

 

beauty

Happy Friday!

 

2014 DOT Data Reveals Positive Trends in Pet Air Travel

Thursday, February 26, 2015 by Pet Friendly Airlines

According to recent government data, pet air travel is growing safer.

The U.S. Department of Transportation has released its February 2015 Air Travel Consumer Report, which presents the DOT's overview of air travel data from last year and leads to an encouraging conclusion: of the approximately 2 million animals who traveled by air in 2014, there were 17 deaths and 26 injuries -- numbers that reflect a decrease from previous years.

As we've discussed in the past, though tragic pet travel stories seem to make the news every few weeks, overall the numbers of negative pet incidents are low, and statistically speaking, pet travel is quite safe.

Many of the incidents that do occur happen when pets injure themselves while trying to claw or bite their way out of the travel crate, illustrating the importance of crate acclimation. Other incidents are often due to natural causes or pre-existing issues, which is why it's also a good idea to talk to your vet before a trip in order to discuss concerns and schedule a health screening. Choosing a pet-friendly airline is also highly suggested.

No matter what, it's a good idea to spend plenty of time preparing for a pet move by researching requirements and helping your pets be as ready and as healthy as possible. There's always some amount of risk involved with pet travel (same goes for human travel), but with the right approach those risks can be minimized.

Read more about the pet travel data from 2014, and as always, please contact PetRelocation with any questions you have about traveling with your pet.

 

plane / enrique via flickr

enrique / flickr

Incredible Experiences: Coco's Move to England

Wednesday, February 18, 2015 by PetRelocation.com Customer

Name: Ben
Pet's Name: Coco
From: Austin, TX
To: London, England
 

"PetRelocation made moving the cat overseas simple."

We were faced with a dizzying number of decisions as we prepared our move from Austin to London. We felt fortunate that moving the cat -- something we vastly underestimated in its complexity -- was taken care of by PetRelocation.

They took care of all the paperwork, the sequencing of the vet visits, and then on the day of the move, we were thoroughly prepared for our cat to fly to London

coco

Coco

We received updates throughout the day and then he arrived at the front step of our new home -- on time and understandably anxious from all of the travel, but otherwise completely fine. I kept Coco in a quiet room for the remainder of the day and then he settled in ever so well.

PetRelocation had lots of tips and experience to share and made everything go very smoothly.

--

Thanks to Ben for sharing this experience with us! Moving soon? Please contact PetRelocation to find out about your pet transport options.

When to Hire Professional Assistance with a Pet Move

Tuesday, February 10, 2015 by Pet Travel Questions

Name: Alexander
Number of Pets: 1
Pet Type: Cat
Pet Breed: Fluffy
From: Oklahoma City, OK
To: San Diego, CA

 

Dear PetRelocation,

My fiancé and I are getting married and we'll be moving her and her cat to San Diego. I'm checking out the options and whether or not it would be easier to use a pet transport service or just fly back with her cat. How does your business handle the pet being transported?

Thanks,

Alexander

 

Hi Alexander,

Excellent question. Most of the time it's technically possible for pet owners to move pets on their own, but since the process can require a considerable amount of effort (and often stress), some people choose to hire the help of professionals so that they'll have more time to focus on other things (such as moving their own belongings, etc). Here are a few more reasons people choose to hire help.

A domestic cat move is not as complicated as moving a large dog internationally, for example, but you might still find that enlisting pet travel experts to handle the move could be a good solution. PetRelocation arranges door-to-door travel services and helps oversee the gathering of pre-export paperwork, the right travel crate and the plane ticket. We move our clients' pets via cargo on a pet-friendly airline, making it easier for the owners to plan and carry out their own trip.

Please take a look at some of our recent customer stories to find out more about what we do, and it might be helpful to read over these commonly asked pet travel questions, as well.

You may ultimately decide to carry your cat in the cabin with you or plan the cargo trip on your own, but if you're seeking additional assistance you're welcome to contact us for a consultation.

Hope this helps! Congratulations on your upcoming marriage, and please let us know if we can answer any further questions.
 

UK Dog Travel from 'Unlisted' Countries

Monday, February 9, 2015 by Pet Travel Center Questions

Name: Mrs. Hutson
From: Koh Samui, Thailand
To: London Heathrow
Pet: Bobbi (7-month-old mix breed)

Dear PetRelocation,

We rescued a street pup in Koh Samui, Thailand and put him with a lovely local sanctuary. Now we want to bring him home to England. Where do we start?

We are willing to accompany Bobbi from Bangkok. We just need help on how to start as we don't expect the sanctuary to run around for us (they are a busy place).

Thanks,

Mrs. Hutson

 

Hello,

Thanks for contacting us! To start, please take a look at the pet import requirements for the UK. Since Thailand is an "unlisted" country, you'll need to follow those rules as prescribed during a process that will likely take at least three months.

It sounds like you will need to enlist some help if you plan to start the preparation process while Bobbi is still in Koh Samui (the three month waiting period begins when the blood test is taken, which must be done after the rabies vaccine is administered and the microchip is implanted). If you don't have anyone in mind, know that pet owners sometimes use IPATA.org to locate local agents to assist with pre-export paperwork, transportation to the airport, etc.

If you still have questions after reading the information found in the link above and would like to find out more about our door-to-door services, feel free to contact us. We also recommend reading over this basic pet travel information for tips and advice. Hope this helps to get you started, and we hope to hear from you soon!
 

Pet Travel: Moving Birds Safely

Wednesday, February 4, 2015 by Pet Travel Questions

Name: Bab
From: LAX, California, USA
To: Seattle, Washington, USA
Pets: Congo African Grey, 23 years old; Yellow Nape Amazon, 24 years old

Dear PetRelocation,

I'm out of my mind finding out the best airlines to fly my parrots to a sanctuary in Washington. Alaskan airlines needed a health certificate and was double the price of United. I do not care about price, I just want them to be okay in their travels. United had some very bad reviews -- they requested no health certificate and the cost was $150. All of this frightens me and I am trying really hard to do the best by them. Is it better to fly them or how else could I transport?

Thanks,

Bab

 

Hi Bab,

Thanks for your question -- it's completely understandable that you're feeling nervous about moving your birds. To start, please take a look at this overview of bird travel tips for information about securing the right travel crate, etc. Luckily, flying domestically is not as complicated a process as flying internationally, but as you know there is still a good amount of preparation involved.

For your information, we often use United to move pets and have used them for successful bird relocations, as well. If you'd like some help, please give our office a call or fill out our online consultation form.

Please let us know if we can be of further assistance, and good luck with everything!

Behind the Scenes at PetRelocation: Sarah's Four Year Pet Shipping Journey

Tuesday, February 3, 2015 by Core Values

sarah & rebaEmployee Profile: Sarah Smith, Senior Pet Relocation Consultant

by Kelley Barnes, Director of HR

Sarah Smith will be celebrating her four year anniversary with PetRelocation this March. In 2014, she helped more than 200 clients by creating customized move plans to safely transport their family pets and guiding them through the selection process to determine the perfect solution to meet their specific needs.

The intricacies of international requirements for the import and export of live animals is not knowledge that can be picked up quickly and easily. Undergoing the same educational process that all our Consultants experience, Sarah started her career with PetRelocation focusing on domestic US moves but she now serves as one of our experts regarding pet transport that originates or terminates in Asia, Africa and the Middle East. The complexities of permits and timelines for that region can take over a year to master, given all the countries involved.

When asked about her role in the company, Sarah said, “We send pets to more exotic locations than ever before. Planning can take days or weeks, so even if you apply the same thought processes, it’s never the same day twice.”

Not only does Sarah excel in providing expert advice to prospective clients, she also understands what is means to embody our company values, including commitment and wisdom. When asked to be the subject of our first employee profile in 2015, Sarah demonstrated her dedication to teamwork by making the time to answer the following interview questions.

What’s your first memory of working at PetRelocation?

They took me and Christina (she started on the same day and worked here for about 1.5 years) out to lunch EVERY day that week. And there was beer at lunch!! I remember it was a VERY relaxed atmosphere and I loved that right away. There were no micromanagers breathing down your neck. Everyone was friendly and genuinely cared for one another.

What drew you to the company initially?

PETS! I was looking for a job that somehow incorporated animals. I am an animal lover and I didn’t know what I wanted to do, but I knew at that point in my life I wanted it to involve animals. I was looking for a supplemental job, just something to pay a few fun bills here and there. And after starting, I found myself needing to rely on this job for financial stability. After I had worked here for a few months, I knew I wasn’t leaving! I got to use my love for animals and my passion for helping people while having fun with puzzle-solving logistics!

How has the company changed during your tenure?

Sooooo much has changed. The company has grown in sales, maturity, processes and people. We have more resources and processes in place to support our work. It helps us to do our jobs better.

The two most notable changes? 1) Moving from our Spicewood offices to Downtown Austin. 2) We used to handle the entire move for each client from building the plans to the actual shipping. We really improved the overall process by having the task split between two people, allowing us to really focus on best practices.  

 

zoo pic

The PetRelocation team on a recent outing

What’s your favorite client story?

I have too many to pick one!! I’ve moved pets for professional UFC fighters and professional European basketball players. I have several clients that are “threepeats.” One duo of Rottweilers moved with us from Laos to the US, then the US to Mongolia, then Mongolia back to the US. Probably some of the best world travelers we have!  

One “story” that touches me involves at least three different clients. In 2013 we moved a sweet family to Dubai. They had a few cats and a dog. I had another potential client contact me about moving his dog and cat to Dubai, but he was terrified of what would be life for his Golden Retriever in a foreign country. I connected the two clients -- past and potential.

They hit it off and Kim (past client) took Jim and his family (potential client) to breakfast while they visited Dubai on a house hunt. He hadn’t even hired us yet! Kim convinced him that Dylan (his Golden) would be just fine and that we were a great company to work with. They hired us, and now the two families are fast friends in Dubai! Kim also had a hand in easing the fears of another client whose pets just moved, and now Jim and his family are paying it forward to a new potential client! I think we’re starting a group of friends in Dubai and that really warms my heart.

 

dylan

Dylan the Golden in Dubai

What has been your proudest moment while working PetRelocation?

Generating $1.2 million in revenue in 2014, which resulted in lots of beautiful reunions!

What do you think will change about pet travel in the next five years?

It’s hard to say. Country requirements will change, as they always do. For example, the European Union has a new rule that started being enforced on January 1 requiring that a pet traveling to the EU arrive within five days of the owner. It’s a huge change and will impact not only our clients, but anyone headed into the EU.

I also think companies will start realizing their employees won’t leave their pets behind, and we can expect more organizations to regularly factor pets into their employee’s relocation reimbursement plan.  

What advice to you have for people who want to join the company?

You MUST be able to work strange hours. You MUST be able to deal with stress -- a high level of stress. You MUST care about animals, first and foremost! Decide if the stress and hours are worth it for you. It’s not for everyone and that’s ok, but don’t waste your own time by “trying it out.” It will be MORE stressful than they tell you! But so rewarding and worth it!

Everyone here helps each other. There will be a team of people willing to help you solve the client’s problem. You’re never on your own. The culture here has always been one of fun and caring. In fact, I think the team tries to focus on those qualities when hiring.

reba

Reba, Sarah's dog, helping out at the office

What do you wish other people knew about the company?

Two things: 1) We don’t rescue and/or find pets a new home: our purpose is focused on relocation pets who already have an owner. 2) Our clients constantly tell us how this was the least stressful part of their whole move, and we’ve had others tell us that they wish we had handled their personal belongings as well because we made things so easy on them. We may cost more than other similar services, but we provide quality, professional service to every client, every day.

What would people be surprised to know about you?

I am a super social person, but some of my favorite times are sitting on my couch in pajamas with Reba (my dog) and a glass of wine. Even better if my sister is in town!! Family is #1 for me.

What do you like to do when you aren’t working?

Read, take Reba to the dog park, lift weights, swim, eat and drink, travel and anything involving water, sand and sun.

Hollywood wants to make a movie about your life. Who do they cast to play you?

Laura Prepon -- but not from Orange is the New Black. Laura Prepon from a few years ago when she was playing Donna from That 70’s Show (redheaded tomboy, goofball).

Editor's Note: We interviewed Sarah back in 2011, too -- take a look what she had to say after working at PetRelocation for just a couple of weeks, and read about some of the incredible experiences Sarah and the rest of the PetRelocation team have recently arranged.
 

What to Know about Puppy Travel

Tuesday, February 3, 2015 by Pet Travel Questions

Name: Jackie
From: Denmark
To: St. Louis, MO
Pet: Alaskan Malamute puppy, around 25 pounds

Dear PetRelocation,

I am thinking of buying a puppy that is in Denmark. I have no clue how much shipping will cost. Just a ball park figure is fine. I'm not even where in Denmark the pup is located... I just wanted to know about total cost before I even get serious and bothered the breeder. She'll be an 8 or 9-week-old puppy.

Thanks,

Jackie

 

Hi Jackie,

Thanks for your question. It typically costs a few hundred dollars to move a small pet internationally; our door-to-door services can amount to $3500 or more for a relocation like this. Your specific costs will depend on a few factors, such as the exact points of departure and arrival, whether the dog flies in the cabin or in the cargo area, etc.

You can start to calculate those costs by adding up the dog's airfare, travel crate, pre-export paperwork, and associated vet visits and transportation costs to and possibly from the airport. The more help you enlist and the less you do on your own, the more expensive it will be.

Now, we can't help but mention the fact that pet scams are very common these days. You may be dealing with a reputable breeder, but no matter what it's important to use caution when dealing with someone you don't really know. Please read more about puppy scams to educate yourself about the warning signs and ensure that you won't fall for any dishonest tactics.

Another thing to think about: PetRelocation does not move pets younger than the age of 16 weeks. At four months they can receive all vaccines and are more physically prepared to withstand the rigors of travel, and moving a puppy younger than this requires extra care and attention and includes some amount of risk.

Please feel free to contact us if you have any further questions about these topics, and good luck with everything!

Dog Travel to Tunisia

Monday, February 2, 2015 by Pet Travel Questions

Name: Crissy
From: United Kingdom
To: Tunisia
Pets: Chihuahua Mixes (5)

Hi PetRelocation,

How much would it cost to transport my five dogs to Tunisia? They typically sleep together in one crate -- would they be able to travel this way?

Thanks,

Crissy

 

Hi Crissy,

Thanks for submitting your pet travel question to us! When preparing to relocate with pets internationally, it's a good idea to check with the Ministry of Agriculture of the country to which you'll be moving to find out about the most up-to-date pet import rules (usually a health certificate and proof of updated rabies vaccine are required). You can also find out a little about Tunisia pet import rules here.

We'd also like to suggest taking a look at these essential pet travel tips and, when researching airline options, choose one with pet-friendly policies if possible. It's likely your dogs will each have to travel in their own airline-approved travel crate in the cargo area of the plane, so it's important to acclimate them to their crates in the weeks before you move (this makes it a less stressful and overall more smooth experience for all involved).

In terms of costs, our door-to-door services typically start at around $3500 to move one small pet internationally. You're welcome to contact us to discuss your options, or if you'd like to explore alternate and possibly less expensive solutions, we recommend searching for local agents through IPATA.org.

Hope this helps to get you started! Just let us know if you think we can be of further assistance, and good luck with everything.

Incredible Experiences: Lucy, Oscar & Winston's Move to Belgium

Monday, February 2, 2015 by PetRelocation.com Customer

Name: Ammar & Guy
Pets' Names: Lucy, Oscar, & Winston
From: Glendale, California, USA
To: Brussels, Belgium
 

We moved to Brussels, Belgium from Southern California in October of 2014. The most difficult aspect of the entire process was figuring out how to get our three animals safely transported. None of the animals were used to traveling, nor were they used to being in crates, but PetRelocation took all the craziness out of our hands.

They aided us in figuring out what papers to have ready and what medical tests to have done. They made sure that our three "babies" were picked up from our house in California and safely delivered to our door in Brussels. It may have taken 15 hours of travel time due to the distance, but all of our pets not only survived the ordeal, they are each thriving in our new locale. And while they may not have access to a personal backyard as we had back in SoCal, with several dog-friendly parks all with a half km of land at our new house, they don't seem to mind one bit!

We highly recommend PetRelocation to anyone needing help in transporting their animals cross-country or overseas.





Flying Internationally with Restricted Dog Breeds

Friday, January 30, 2015 by Pet Travel Questions

Name: Biggie
Number of Pets: 1
Pet Type: Dog
Pet Breed: Pit Bull mix (though hasn't had DNA testing)
From: Chicago, USA
To: Bulgaria

 

Hi,

I've been researching individual airline guidelines for transporting dogs, and have found that the restricted breeds are often subtitled "brachycephalic or snub-nosed breeds," which I thought referred to dogs such as pugs and English Bulldogs. However, pure bred or any mixed breeds of Pit Bull Terriers and American Staffordshire Terriers are listed in the restricted breeds, as well. Is this because they are considered brachycephalic/snub-nosed, or is it an additional/unrelated issue? I am considering a move to Europe and will not move without my dog, but also do not want to take any extra risks if it is a greater health hazard for his breed to fly.

Additionally, I was unclear whether dogs transported in the cargo compartment can be flown in the crates that are metal only, or are you supposed to use the carriers that are plastic enclosures with metal doors? My dog is well behaved in his normal metal crate where he can easily see out, but is often anxious and frightened inside of a plastic crate with the limited number of slits.

Thanks for your help!

 

Hello,

Thanks for the question, we'd be happy to offer some guidance. Breeds such as Pit Bulls and Staffordshire Terriers are often listed as "restricted" because of historic breed bans rather than health issues. Though you'll find plenty of evidence to support the fact that these breeds are no more dangerous than any other (as we're sure you already know), their size, appearance and possible strength still dictates the policies of many countries and airlines.

We often refer to breed-specific legislation resources online when helping our clients plan out international moves, as some countries do not allow certain breeds to be imported. For example, we helped a dog named Stan move to the Netherlands in 2013 when his owner found out that he wouldn't be able to go to Denmark, where Pit Bulls are banned. Advance planning and creative solutions might be necessary for your move, as well, so it's great that you're starting the process now.

As far as travel crates, this is up to the airline. United (an airline we often choose to fly with) requires that Pit Bulls and a few other breeds travel in reinforced crates meeting IATA Container Requirement #82. KLM, Lufthansa and British Airways are also airlines that we typically select, so we recommend researching the current rules and procedures of these carriers when planning your dog's move.

We also recommend contacting the Ministry of Agriculture in Bulgaria as well as any local authorities and vets who may be able to shed light on how Pit Bulls are regulated (if at all) there. Every country is different, and it's best to learn as much as you can about laws and cultural attitudes before you go.

Hopefully this helps! Just let us know if you think you'd like some help arranging this move (you can fill out our online consultation form), and good luck with everything.

Watch out, It's a Pet Scam (Monkey Edition)

Wednesday, January 28, 2015 by Pet Travel Questions

Name: Magan
Number of Pets: 1
Pet Type: Monkey
Pet Breed: Capuchin
From: MN, USA
To: GA, USA

 

Hello,

I am taking to someone about getting a monkey, and all she wants is a shipping fee that she says is $280. She said she would be using your services. I am just wanting to make sure this isn't a scam.

Thanks,

Magan

 

Hi Magan,

That is definitely a scam. Anytime someone you don't know is offering to give you a pet (especially a high-demand breed or exotic species) and only wants to charge you transportation fees, you can assume the animal doesn't exist and they are just trying to take advantage of you.

Read more about how to avoid pet scams and know that these tactics apply to dogs, cats, birds, and yes, monkeys. We strongly advise against dealing with unknown parties online when looking to add a pet to your family, and remember that anytime you're asked to wire money for "transportation fees,"  you're in danger of falling for a well-worn scam.

For reference, moving a small pet domestically typically starts at around $1200 (this covers airfare, health documents, vet visits, travel crate, etc), so this suggested fee of just $280 serves as another red flag. Monkey travel also requires a little more planning than dog and cat travel, so if something sounds too easy to be true, it probably is.

Sorry to be the bearer of bad news, Magan (and hopefully you haven't sent any money yet). Please let us know if you have further questions, and good luck out there!

Incredible Experiences: Jax & Opie's Journey to New York

Thursday, January 22, 2015 by PetRelocation.com Customer

Name: Dustin
Company: IBM
Pet's Name: Jax and Opie
From: Lincoln, NE
To: Poughkeepsie, NY

The experience we had with PetRelocation was pleasant throughout the entire process. Everyone we interacted with, including the email correspondents and the people who handled the transportation, were very professional and caring.

We even ran into a unique situation due to weather -- my wife and I flew out the day before so we could get settled a little before introducing the cats to our new home. The next day was very cold in the city the cats were being flown out of. The airline actually put an embargo on flying live animals due to the temperature.

jax & opie

I was never in doubt of our cats rejoining us and was relieved by the staff because of their professionalism and sincerity. The cats arrived clean and healthy.

Thanks again PetRelocation, specifically Joe Fraser and Tobi Ditmore, for the pleasant experience.

 

Dog Travel from Texas to California

Tuesday, January 20, 2015 by Pet Travel Questions

Name: Michelle
Number of Pets: 1
Pet Type: Dog
Pet Breed: American Staffordshire Terrier
From: San Antonio, TX
To: Fontana, CA

 

Hello,

I wanted to know if there is anyway to get a rough estimate on how much it will be to transport my dog. At the moment I am currently stationed in Korea and Dom is with a friend in San Antonio, Texas. She has recently moved and I don't have her new address so I can't put it on the request sheet. If you could please let me know at your earliest convenience it would be greatly appreciated.

Sincerely,
Michelle

 

Hi Michelle,

Thanks for your inquiry. Typically our costs for moving a small pet domestically (door-to-door) start at around $1200, but costs vary depending on the circumstances. Usually larger breeds like yours are a bit more expensive to move, as a large or custom travel kennel and the plane ticket will likely cost more than those required for a smaller pet.

You're welcome to give our office a call (1-877-PET-MOVE) or fill out our consultation form if you'd like to discuss your move options with one of our Specialists. If you decide to try to handle the move on your own, please take a look at a few resources on our blog for guidance; here are several frequently asked pet travel questions along with the pet travel requirements for domestic moves.

We'd be happy to talk to you more about Dom's move and possibly give you a hand -- just let us know! Either way, thanks for reaching out and good luck with everything.


 

Pet Move of the Month: Lucy's Journey to Hong Kong

Thursday, January 15, 2015 by PetRelocation.com Customer

Lucy on the beachMore and more people are choosing Hong Kong as a relocation destination, and with each pet move comes another chance to learn something about the process (and about pet travel in general).

On that note, we're happy to share Lucy's pet move story to Hong Kong as our latest Pet Move of the Month! In the following interview, Lucy's owner shares lots of great information about the logistics and emotions involved with international pet travel.

What brought about your move?

My company offered me a year-long assignment in Hong Kong.

Have you ever flown a pet before?

No!

What were your initial concerns?

Everything! I knew nothing about the process, and frankly the horror stories played up by the media were initially very frightening. My number one concern was Lucy’s well-being during the transport process. She can be a nervous girl and I knew that the door-to-door move was going to be very overwhelming for her. I was also concerned about the paperwork and the tight timeline, but that is why I chose to work with PetRelocation!

What surprised you about the pet travel process? Can you discuss any particular challenges or interesting details?

Having never done this, I ran into a lot of surprises! I think what shocked me most was learning that so many airports had animal hotels or similar facilities. I had no idea that such a thing existed!

We ran into a lot of challenges with my move and I am so glad to have had Brooke, our consultant, working with me every step of the way. The biggest hurdle we faced was a mix-up at the lab processing Lucy’s FAVN test the week before her move. We were already under an incredibly tight deadline with no wiggle room. The delay, coupled with a Jewish holiday (my vet would be out of the practice) and a US holiday (Columbus Day) threatened our timeline significantly. I was SO nervous!

Thankfully the results arrived in just enough time for Brooke to get creative and we found an alternative path to get Lucy out on time. I am so grateful that she had both the patience and expertise to help us navigate that challenge!

How has Lucy managed the move?

In all honestly, Lucy initially had a difficult transition. My sensitive girl was really thrown off by the travel and our new neighborhood. It took some time for us to adjust and find a new routine. I think it is really important to manage your expectations for your pet’s adjustment to a new environment. I knew it wasn’t going to be easy and that I wouldn’t have ‘my’ Lucy back for some time.

Getting into a rhythm and finding some fun things to do helped tremendously, and I’m so happy to say that she is loving life here now! She’s met some neighborhood friends and has done a lot of exploring already! Don’t underestimate your pet’s ability to adjust, just give them some time!

 

Lucy at the galleria

 

Is Hong Kong a pet-friendly place to be?

It really depends on where you live, and finding a place to live is a challenge.  My company will be keeping me in a pet-friendly serviced apartment (there are only a handful in Hong Kong) for the year to keep things easy. I was surprised to see that there are pet stores, vets and groomers everywhere, but dogs are forbidden from most public places, especially parks. Finding green space can be difficult.

I was lucky to discover a book called The Woof Guide to Hong Kong, which has been an excellent resource. We’ve managed to locate some pet ‘gardens,’ hiking spots and a couple of dog-friendly beaches. The plan is to have an adventure each weekend to keep things interesting! Overall, Hong Kong is not as dog-friendly as the US, but it could certainly be worse and thankfully we have been able to maintain a similar quality of life here.

What advice do you have for others planning a pet move?

Hire an expert! And not just any expert, PetRelocation! Put your effort and energy into your own move and have someone help with the pets, it is worth every penny! There is so much information online and much of it is conflicting.

Furthermore, the paperwork can be intimidating and overwhelming and there is no room for error! Don’t expect that you are going to be able to do it all yourself. Having an expert consultant, especially when we ran into some challenges, was my saving grace!

Why did you choose Pet Relocation?

I chose Pet Relocation for the reputation. But beyond that, I was really impressed by the information and resources on the website. I am so thankful to have had such a great team to work with. Thanks, Heather and Brooke!

Thanks to Lucy's owner Alicia for her thoughtful insights and excellent advice! Have questions about moving pets to Hong Kong or another destination? Please contact us for a consultation.

Dog Import Question: Does the United States Have Breed Restrictions?

Wednesday, December 31, 2014 by Pet Travel Questions

Name: Hila
Number of Pets: 1
Pet Type: Dog
Pet Breed: Pit Bull
From: Israel
To: California, USA

 

Hi PetRelocation,

Are there any special requirements for bringing my dog from Israel to the United States?

Thanks,

Hila

 

Hi Hila,

Thank you for your question! The United States is pretty straightforward when it comes to pet import requirements. Your dog will need an up-to-date rabies vaccine, a vet health certificate, and you'll also need an airline-approved travel crate. We recommend flying with a pet-friendly airline such as United, KLM or Lufthansa, and pre-travel crate-training is very important. Please read more about these basic pet travel tips on our blog.

The United States does not impose breed restrictions, but you may need to have a reinforced travel crate for your pit bull (this ultimately depends on the airline's preferences). Either way, we recommend doing this research well before you plan to travel so as to avoid any surprises or delays.

If you think you'd like some assistance with your move and want to find out more about our door-to-door pet transportation services, please fill out our online consultation form. Thanks again for getting in touch with us, and just let us know if you think we can be of further assistance to you.

Good luck and have a great trip!

Planning Dog Travel to Hawaii

Tuesday, December 30, 2014 by Pet Travel Questions

Name: LaVonne
Number of Pets: 1
Pet Type: Dog
Pet Breed: Great Dane
From: United States
To: Hawaii

 

Hi PetRelocation,

I'd like to know how this works and how much it costs to have my dog sent to Hawaii, and also what your company includes as far as shipping my dog (basically all information).

Thanks,

LaVonne
 

Hi LaVonne,

Thank you for reaching out to us with your question! These frequently asked pet travel questions will help to give you an overview of what to expect when relocating with a pet, and for your specific situation, you'll also want to read about what is required to move a pet to Hawaii. Since Hawaii is considered rabies-free, there are a few extra steps you must take before your dog can be accepted into the state, and the process takes a few weeks to carry out correctly and smoothly.

If you're interested in door-to-door pet transportation services like ours, you can take a look at a summary of what we do and can fill out our consultation form if you'd like to hear from a Specialist to start discussing your move options. Essentially, if you sign up with us we will help you through every step of the move (vet visits, airline booking, paperwork, etc.) and help you obtain the right travel crate (a custom crate is probably needed here). Our services aren't right for everyone, but we'd be happy to talk to you further if you'd like to find out more. For fastest service, you're welcome to give our office a call at 1-877-PET-MOVE.

Typically our costs for moving a pet domestically start at around $1200, but since you're going to Hawaii with a large dog, you can probably expect to pay more than that (the more space a pet takes up in the cargo area, the more the airline charges).

Hopefully this helps to get you started, and we hope to hear from you soon!

What Kind of Pet Travel Assistance Do You Need?

Wednesday, December 24, 2014 by Pet Travel Questions

Name: Daniel
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Mix breed
From: Dallas, Texas
To: Prague Czech Republic

 

Hello,


Can you help me transport my two pets? I want to arrange all vet documentation, travel crates, etc. on my own, I just need someone to book my flight. Can you do this for me, please ?

Thank for your time.

Best Regards,

Daniel
 

Hi Daniel,

Thanks for contacting us! To start, here's a little background about what we do: PetRelocation provides door-to-door transportation services for pets internationally. We work closely with vets to oversee pre-move paperwork and arrange pick-up and delivery to and from the airport. We also book pet flights on pet-friendly airlines and handle customs clearance upon arrival.

It sounds like you're not looking for comprehensive services like ours, but if you change your mind you're welcome to fill out our consultation form. If you simply do just need help booking a flight, perhaps we can offer some advice that may help. 

It's important to choose a pet-friendly airline, and we often use United, Lufthansa and KLM due to their pet safe policies. Research possible carriers well before you need to travel so that you're acquainted with their booking and flight procedures for pets. Crate-training is also an important part of making sure your dogs enjoy as safe and low-stress a flight as possible.

For your reference, here are the pet import requirements for the Czech Republic along with a few basic pet travel tips. You may decide that you do want to hire the help of pet travel experts to handle your move, but if you don't we certainly understand! Hopefully this information can help you start to sort out the process a bit, and we're here if you need further assistance.

Good luck with everything and thanks again for your questions!