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Help Me Move My Pet

Nervous Owners, Nervous Pets: Addressing Common Pet Travel Concerns

Thursday, December 11, 2014 by Pet Travel Questions

Name: Nicole
Number of Pets: 2
Pet Type: Dog/Cat
Pet Breed: Shepherd/Boxer mix and Tortoiseshell Cat
From: Portland, OR
To: Buenos Aires, Argentina

 

Dear PetRelocation,

I am considering moving to Argentina or Brazil next year. I will not move without my pets. However, I have heard horror stories of the percentage of dogs that die on airplanes. Can you tell me a bit about your safety measures? Will someone travel with my dog in the cargo area? How are the dogs walked/allowed to go to the bathroom on long flights?

My shepherd/boxer mix has a long snout, so the short snout breathing issue is not a problem. However, if he feels threatened, he will be aggressive. He gets reactive with big dogs (mostly other shepherds) and will chase cats (cannot be with my cat).

My cat gets very carsick, so I imagine a flight wouldn't be great either. She will bite if she is touched in the wrong spot. Can you please advise me on how this move might work and what conditions my pets would be in during their travel?

Thanks!

Nicole

 

Hi Nicole,

These are all great questions! Sad stories about airline mishaps often surface in the news, but when you look at the numbers, you'll see that air travel for pets is actually very safe. Please read more about airline pet travel myths on our blog and in this Yahoo Travel article in which we offered some advice, and you may also want to take a look at this recent infographic put together by Barkpost. 

Essentially, it's very important to choose a pet-friendly airline and to prepare your pets through crate-training, a vet health consultation and a generally healthy lifestyle. You can read more basic pet travel tips here. Pets are not accompanied in the cargo area, but this part of the plane is pressure and temperature controlled and often provides a better and more calm environment than the cabin would. Pet-friendly airlines take care to load pets last before departure and remove them first upon arrival, and they will be transported in temperature-controlled vehicles.

As for pets with possible nervousness issues or behavior quirks, please know that safe travel is perfectly possible for them, as well. When working with a pet-friendly airline, trained professionals will be handling pets during comfort stops and pets will not be interacting with other animals during this time. If your pets flew with United and were routed through Houston, for example, they would be given water and a bathroom break at a safe facility under the care of individuals prepared to handle animals of all temperament.

We often advise our clients to label the travel crates if they'd like airline or airport staff to be aware of any issues; "I'm sometimes aggressive with other dogs" or "I have anxiety around strangers" are common examples. Either way, these issues shouldn't prevent your pets from flying.

Hopefully this information helps to get you started, Nicole. If you're interested in hiring some assistance, one of our PetRelocation Specialists would be happy to discuss your options and concerns with you further. Please fill out our online consultation form at your convenience or feel free to give our office a call at 1-877-PET-MOVE. 

Good luck with everything, and we hope to hear from you!

Air Travel with a Puppy

Wednesday, December 10, 2014 by Pet Travel Questions

Name: Alicia
Number of Pets: 1
Pet Type: Puppy
Pet Breed: Weimaraner-hound mix
From: Oregon, USA
To: Texas, USA

 

Hi!

I have a weird question and I'm wondering if you would be able to answer it for me. I'm hoping to get a puppy in the next few months (I live in Austin), and my sister's dog happens to be pregnant (in Oregon) and she wants to give me one of her puppies.

In your professional opinion, is there any way to transport an 8-week-old puppy from Oregon to Texas? And is there a way to do it that won't cost a crazy amount of money? I'm trying to decide if it would be worth it to try and transport the puppy out here, or if it's not worth the hassle and try to find a puppy locally instead. Thanks for your help!

Thanks,

Alicia

 

Hi Alicia,

Not a weird question at all! Congratulations on deciding to bring a puppy into your life.

In terms of the general travel logistics, securing an airline-approved crate, booking a pet flight with the airline, and securing the vet health certificate most airlines require will likely amount to a few hundred dollars. Here are some guidelines for domestic pet travel if you'd like to take a look. 

Because this is such a young pet, we'd definitely advise consulting with a vet about health and safety issues as well as with the airline about their requirements -- typically proof of a rabies vaccination is required, but an exception might be made for young animals depending on the carrier.

As a company policy, PetRelocation does not transport dogs under the age of 16 weeks. This allows time for pets to grow strong enough to handle the travel experience safely and also makes them old enough to receive their vaccinations. Not everyone adheres to this guideline and of course the decision is yours to make, but we would probably recommend waiting until the puppy was older before traveling such a long distance (at which point we'd be happy to help you arrange the trip!)

Feel free to contact us if you'd like to speak to a Specialist. Thanks for reaching out, and good luck with everything!

 

Pet Move of the Month: Chiefa's Journey to Switzerland

Tuesday, December 9, 2014 by PetRelocation.com Customer

chiefaMeet Chiefa "The Beef" -- our featured Pet Move of the Month! This sweet pup is an important part of her family, and they knew they couldn't move from the United States to Switzerland without her.

Here's a little more about this special client: Chiefa is CGC (Canine Good Citizenship) Certified and graduated in the top of her two basic obedience classes. She is an English Bulldog and also deaf (two things that made her journey a little more challenging but certainly not impossible). Finally, she enjoys traveling in a stroller from time to time and has her own Facebook page. Quite a personality!

To shed some light on the process, Chiefa's owner was kind enough to answer a few questions about their recent move. Read on to find out more about Chiefa's relocation and her transition to Switzerland.

What brought about your move?

My husband, Tony, moved to Switzerland about five years ago for two years and worked for an engineering company. He loved living in Switzerland and stayed in contact with the company he worked for, and they wanted to bring him back on staff at the same time we were looking to relocate from Washington, D.C.

We moved to have a better work/life balance and to have the ability to travel more. We both LOVE to travel and traveling is difficult in the US because everything is so spread out and because you don’t get as many vacation days. 

Have you ever moved a pet by air before this?

No, Chiefa is our first pet. My family had moved dogs from South Carolina to Florida, but not really a long distance move.

 

chiefa

What were some of your initial concerns?

I had a lot of concerns about moving Chiefa. Before Tony accepted his position, we confirmed that Chiefa would be able to relocate with us. If she wasn’t allowed to live in Switzerland, we would not have moved.

My initial concerns with relocating Chiefa were that she is a deaf English bulldog. English bulldogs have smushed faces and have respiratory issues, which is a major concern with air transportation. Also, Cheifa would be flying out of Atlanta, GA. English bulldogs do not do well with heat, nor will airlines allow dogs to travel when it is over 80 degrees.

My husband moved to Switzerland in July to start his position. Cheifa and I did not join him until mid-October because of the weather. We took every precaution we could and PetRelocation helped point out some of the other precautions, which I appreciated. 

What surprised you about the pet travel process? Can you discuss any particular challenges or interesting details?

I was surprised by the knowledge, support, and systems in place for relocating pets. Before we moved Chiefa, I didn't even know this type of service existed. I thought it would be a do-it-yourself process with Chiefa in quarantine for up to three months. I was so unaware and uneducated about the process. Once I was in contact with PetRelocation, everything just fell into place for us.

 

chiefa sleeping

 

How has Chiefa handled the transition so far?

On the day of Chiefa’s flight, I was a mess. I was nervous and worried about the process. When we arrived in Atlanta, however, Cheifa hopped into the handlers car and never looked back.

She was in a great mood when she arrived in Switzerland. She is in love! She has so much more energy. She really enjoys the cooler weather. I am not sure she knows that she isn’t in the US anymore. She has been on the bus once since she arrived, and wasn’t happy that she could not socialize with everyone on the bus nor sit in the seats. 

Is Switzerland a pet-friendly place to be?

Switzerland is SUPER pet-friendly! Chiefa is allowed on the buses and trains. She is allowed in most stores and shopping centers. For us, one difference is that Switzerland does not have fenced in dog parks. Chiefa is deaf so we can’t let her off leash, and most dog owners in our town do not use leashes for walks. 

travel crate

What advice do you have for people who might be planning a pet move?

If they are moving internationally, I would recommend that they contact PetRelocation and let PetRelocation handle the rest! Contacting PetRelocation was the best decision we made this year! All my worries and concerns decreased by 50% when I started working with PetRelocation. 

What made you decide to hire PetRelocation to assist you?

The reason I decided to work with PetRelocation was because as soon as I called them, I could feel the energy and passion of the staff and the services they provide. They KNEW what they were talking about and made me feel comfortable and at ease. Also, they followed up with me and prepared for the move.

Throughout the process, I was reassured many times that this was the RIGHT company to work with. The staff is FREAKING awesome, so organized, and professional (something that I really value). 

 

chiefa

 

Thanks to Chiefa's owners for sharing their move and their story with us! Considering a pet move? Please contact us for a consultation.

Important: Beware of Pet Scams!

Monday, December 8, 2014 by Pet Travel Questions

puppyDear Pet Lovers,

We've been receiving lots of inquiries about questionable pet transportation arrangements and want to remind everyone to watch out for pet scammers! If you're in contact with a company offering a free or low-cost puppy, kitten, squirrel monkey or other cute pet, and all they are asking for are "transportation costs," we suggest cutting off communication immediately.

Unfortunately, pet scammers often build websites and logos that resemble real pet transportation service providers (like us), but when you do a little research you'll soon discover that they are not legitimate. If you feel any doubts, think carefully and consider dealing locally with people you can meet, instead. 

Here are a couple examples of the questions we've been receiving. If you find yourself in a similar situation, stop replying and certainly don't send them any money!

Example 1:

Hello,

I am looking to transport a dog from Thomspon, Canada to Steinbach, MB and I was wondering what the costs would be for that?

I was also wondering if you have heard from the company Aircargo Pet Express? the reason for that is that I want to purchase a dog but the situation seems a little fishy to me since the owners of the dog say they don't want any money for him and that I would only have to cover $125 for the delivery.

Thanks,

Tori

Our Response: This is far too low of a fee to cover the relocation costs, and there is no such company as "Aircargo Pet Express." This is a scam!

 

Example 2:

Hello, my name is Alexander. I agreed to the delivery of two squirrel monkeys, and I received a letter from your website about my order. I wanted to check on the validity of this letter:

Dear customer!

You are Welcome to PETS-AIR-TRANSPORT-INTERNATIONAL navigation. We thank You for using our service, and we look forward to your cooperation. We sent this message, assuming you Mr. K. of Russia. We suggest you to read this message. We recorded today, Monday, December 08, 2014, two squirrel monkeys (SOFIE and JOEL), put on Mr. Andrey Fedorov. He said he wants to send monkeys into a new house in Russia, in the name of Mr. K.. He presented all the necessary documents required to send monkeys. He gave us all the information and the address at which the monkey must be transported and delivered, in which he used to book the ticket for monkeys. Below is the full address is given to us...

Our Response: This is definitely a scam. If our company was handling a pet move, we would be in touch with the client directly. Also, you can often be tipped off that something is a scam when the grammar, punctuation and general feel of the email are imprecise and inaccurate. Again, there is no such company as "Pets-Air-Transport-International" -- those are just words strung together.


Example 3: 

Hi PetRelocation,

The owner states that the English bulldog puppy has all shot records, and they are requesting 50 dollars for the relocation. Is this possible from Mexico to Texas for this price?

Thanks,

Jose

Our Response: Fifty dollars is not nearly enough to cover the costs of a pet move from Mexico to Texas, as the airfare alone would be much more than this. This is a scam. 

 

Please read more about pet scams in order to stay smart and informed. Good luck out there, and please let us know in the comments if you have any questions or advice for your fellow pet lovers!

Not Your Average Pet Travel Question: International Hamster Travel

Monday, December 8, 2014 by Pet Travel Questions

Name: Janice
Number of Pets: 1
Pet Type: Hamster
Pet Breed: Syrian
From: Israel
To: UK

Hi PetRelocation,

Do I need any special paperwork to transport a little hamster from Israel to the UK? I am traveling on Wednesday and today is Monday. At the very last minute I would like to give my sister's hamster a new home, as she is struggling to take care of him properly and I would love to take him back to the UK with me.

I know that from the EU no special quarantine is required but what about Israel? Also would there be a large cost? Would the hamster be able to travel in the cabin with me in a small carry box? I am flying with EasyJet. Would it be very pricey? Would it be very stressful for him?

Many thanks,

Janice
 

Hi Janice,

Thanks for contacting us! You'll want to check with UK's official government website to find out about pet import rules. Per this site, it appears that hamsters coming from Israel must must undergo a four month quarantine under the Rabies (Dogs, Cats and other Mammals) Order 1974 and also need an import license. Read more about the process here

If moving forward, you would also want to check with the airline directly to find out about their rules regarding the transport of small animals (every airline is different), and you should check with the Israel Department of Agriculture to find out about export permits, procedures, etc.

As you can see, it sounds like moving a hamster to the UK wouldn't be an easy task (especially in such a short time frame). You're welcome to contact us for more info or use IPATA.org to seek out an alternate opinion, however. 

Thanks again for the question, and good luck with everything!

Pet News Links: Pet Travel Myths and Controversies

Friday, December 5, 2014 by Caitlin Moore

The numbers don't lie: Airlines are pretty good at transporting pets

The best dog books of 2014.

This is how cats show affection to people.

#MindTheChat: Catch up with the fun pet travel Twitter chat we had this week with BBC America!

The controversies surrounding emotional support animals.

Finding Rover is an app that uses facial recognition to help bring lost dogs home.

 

Bela

Have a relaxing weekend!

 

 

What Does a Domestic Dog Relocation Entail?

Monday, December 1, 2014 by Pet Travel Questions

Name: Heather
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Lab and Dachshund
From: Boerne, TX
To: Charlottesville, VA

 

Hi PetRelocation,

How will the dogs be moved? What is the time frame and what is the estimated cost?

Thanks,

Heather

 

Hi Heather,


Thanks for your inquiry! We'd be happy to go over a few pet relocation basics. To summarize, the best way to move two dogs from Texas to Virginia would be via cargo on a pet-friendly airline. 

Here are a few specific things to consider when preparing for such a pet move:

 

All told, the process can take up to a few weeks, so we advise starting to research and plan well before you'd like to move. The costs will depend on a few factors (including the size of your dogs), but we'd be happy to offer you an estimate if you contact us.

Hope this helps to get you started, Heather. Please let us know if we can be of further service!

Incredible Experiences: Zelphie's Move to Singapore

Wednesday, November 26, 2014 by PetRelocation.com Customer

Zelphie just moved to Singapore! Here's a note from her owner sharing some details about their happy reunion.

Hi Brooke and Sarah!

Zelphie is here! And I've gotten to see her! It was such an exciting day. She had a lot of energy and was bouncing off us all. She is a bit bigger then when I last left her!

Thank you so much for making the necessary arrangements to get her here safe. I cannot express my gratitude enough. Here are some pictures of Zelphie! :)

Thank you for reuniting us!

 

zelphie

Zelphie in Singapore

 

Planning to move a pet to Singapore (or somewhere else)? Please contact PetRelocation for information about our door-to-door pet transportation services worldwide. 

What Paperwork is Needed for Domestic Pet Travel?

Tuesday, November 25, 2014 by Pet Travel Questions

Name: Elizabeth
Number of Pets: 1
Pet Type: Dog
Pet Breed: Chihuahua
From: Los Angeles, CA, USA
To: Seattle, WA, USA

 

Dear PetRelocation,

I'll be traveling to the state of Washington for the weekend (NOT MOVING). What documents are needed to allow my pet to enter the state of Washington?

Thank You,

Elizabeth

 

Hi Elizabeth,

Thanks for your question! Regardless of whether you're moving or just taking a quick trip, you'll need to supply the airline with a health certificate issued by your vet stating that your dog is healthy and fit to fly.

In addition, we recommend having proof of an up-to-date rabies vaccine as well as a microchip. Take a look here for more information.

If you're driving to Washington the health certificate is not necessary, but we still suggest having proof of a current rabies vaccine, accurate ID tags and a travel crate your dog feels safe spending time in along with plenty of road trip supplies. Here are more tips for how to take a dog-friendly road trip

Hopefully this answers your question, Elizabeth. You're welcome to look over these basic travel tips from our blog, as well, and please contact us if you're ever interested in seeking out door-to-door pet transportation services.

Have a great trip!

 


 

Incredible Experiences: An Update from Bee and Bo

Tuesday, November 25, 2014 by PetRelocation.com Customer

We love receiving updates from past clients! Here's one that just arrived from Bee and Bo, who moved from Texas to Florida about a year ago.

Hello Heather! I wanted you to know that PetRelocation has another move to be proud of. Bee and Bo have made a perfect transition from their home in Texas to their new home in Florida.

bee & bo

Not only did you all take great care of those two, but you reduced my stress level drastically. I was an emotional wreck when Bethany and Anna came to pick up the girls early on the morning of 11/19/13. They were so sweet and caring with the B's and with me.

The lovely lady who transported the girls from the Orlando airport to my home was incredibly calming and helpful, too. She made sure that we showed them their litter box right away, and then advised me to keep the environment low key until they got their sea legs.

cat on moving boxes

Bee and Bo really enjoy their new surroundings, especially the screened-in pool area, where they can wander, hunt down lizards, and watch all the birds up close. They are healthy, happy, and thriving.

Thank you so much for your professionalism and your kindness.

Sincerely,

Patti, Bee and Bo  

--

Thanks to Patti for this fabulous update! Moving a pet soon? Please contact PetRelocation if you're interested in hiring some assistance.

Questions about Ferret Travel to the United States

Monday, November 24, 2014 by Pet Travel Questions

Name: Stephanie
Number of Pets: 1
Pet Type: Ferret
From: Sasebo, Japan
To: Norfolk, VA

 

Hi PetRelocation,

Hello, I am interested in becoming a ferret owner and I want to make sure that I will be able to transport him once I move from Japan back to the States. We are currently scheduled to move to Norfolk, VA, but not for another year. I was just trying to get an idea of how this would work and if it's possible? Any advice would be much appreciated :)

Thanks so much,

Steph

 

Hi Steph,

First of all, it's very smart to research pet travel well in advance in order to avoid complications, so cheers to you for being proactive!

The United States is one of the more lenient countries when it comes to importing pets, and according to the USDA, there are no official animal health requirements for ferrets coming into the US. That being said, you'll want to check with the airline you're planning to use to find out what they require.

Typically, airlines need to see a vet health certificate stating your pet is healthy and fit to fly, and they will have specific requirements for the travel crate, as well. In addition to double-checking with the airline(s), it might also be helpful to discuss ferret travel with a vet so that you can ask any questions you have relating to health and travel.

Hopefully this helps to get you started! Please contact us if you're interested in finding out more about our services, and good luck with everything. 
 

The Multiple Solutions for Pet Travel

Monday, November 24, 2014 by Pet Travel Questions

Name: Shani
Number of Pets: 1
Pet Type: Dog
Pet Breed: Miniature Pinscher Mix
From: United States
To: UAE - Dubai or Abu Dhabi

 

Dear PetRelocation,

We may be moving our dog from the US to the UAE - either Abu Dhabi or Dubai. I have read that the only way dogs can enter the UAE is by cargo. I am REALLY nervous about transporting our little guy this way all the way from the US.

Is it possible to fly to Germany or some other mid-point with him in cabin and then do the last leg of the flight as cargo? If so, would it be worth having a few day layover in Germany for him to recover before shipping him as cargo? Thanks so much for your help.

Thanks,

Shani

 

Hi Shani,

Thanks for reaching out with your question. When it comes to planning pet travel there are usually many possible solutions, and we'd be happy to go over a few options with you to help you find the right one!

First, please know that pet cargo travel is safe when planned with a few guiding parameters; these include choosing a pet-friendly airline, talking to your vet about any pet health questions you have, and helping your dog to be acclimated to the travel crate. Read more about pet travel basics here

We typically use KLM when flying pets from the US to the UAE. This pet-friendly airline has trained staff and solid pet-safe procedures that help make even a long trip as comfortable as possible for furry family members (they even have a pet hotel).

After more research you may decide to choose this carrier for your dog's flight, or you may want to stick to your original idea and break up the flight. Note that if you change airlines or leave the airport, you'll most likely need to provide additional paperwork.

It often helps to read the pet travel stories of other pet owners. Take a look at a few of our recent customer stories for an idea of what the process entails and how it feels once the move is over. Additionally, you can look over the pet import requirements for the UAE, as well. 

We'd be happy to provide additional information and let you know more about our door-to-door services if you're interested. Please contact us if you'd like to speak to a Specialist to go over these options in more detail, and either way, good luck with your trip!

Moving Pets to South Africa

Thursday, November 20, 2014 by Pet Travel Questions

Name: Chip
Number of Pets: 1
Pet Type: Dog
Pet Breed: Labrador/Pit Bull mix
From: Chicago, USA
To: Cape Town, South Africa

Hi PetRelocation,

What is the easiest way to transport my dog to Cape Town? We are moving in early January for at least a year to Cape Town and would hate to leave our dog here. Also, I am disabled and our dog is a service dog, but only 7 months old (will be 9 months at travel date).

Thanks!
Chip
 

Hi Chip,

Thank you for submitting a question to us. We've helped several pets move to South Africa and typically use KLM for their flights, as they area a pet-friendly airline. For an idea of the preparations that will be necessary, take a look at the pet import requirements for South Africa, which you'll need to follow carefully.

Next, here are a few pet travel tips to get you started. Generally speaking, we advise that you start the pet travel process early, talk to your vet about any health concerns you may have, and work on crate-training your dog. If your dog is a certified service animal and you'd like her/him to fly in the cabin with you, contact the airline you'll be flying with to discuss the procedures (here are KLM's animal travel guidelines, for example). We recently discussed typical scenarios for service dog travel on our blog if you'd like to take a look.

If this sounds overwhelming and you think you'd like some help with your move, please fill out our online consultation form. We'd be happy to further assist you, just let us know.

Either way, good luck and have a safe trip!

Cat Travel to the UK from an Unlisted Country

Wednesday, November 19, 2014 by Pet Travel Questions

Name: Evren
Number of Pets: 1
Pet Type: Cat
Pet Breed: Long-haired House Cat
From: Turkey / Istanbul
To: UK / London

Hi,

I have read many things but the pet travel process is still confusing. Hope you can help me.

I will be moving to London to live long term. My cat is 7 years old. I am not an EU citizen or resident of the UK yet. Am I allowed to bring my cat anyway, and will there be any quarantine for my cat as I am coming from Turkey?

How long will the transport take in total? My cat is about 7 kg; how much will this cost? Also, he is not so friendly to strangers. Is this a problem?

Thank you so much.

Regards,

Evren
 

Hi Evren,

Thanks for contacting us with your question. Moving pets to the UK certainly requires careful preparation, so it's a good idea to research carefully and start the process early.

You'll find all the official information about import requirements on the gov.uk site. Turkey is an "unlisted country" so the rules are a bit different -- your cat will need a microchip, rabies vaccination, blood test, official veterinary certificate and you must use an authorized carrier and an approved route. Three months must pass from the day the blood sample is taken to the day of departure.

Good news: if you meet all of these requirements, your cat will not need to undergo a quarantine.

The length of the trip will depend on a few factors (namely the route and airline you choose). Note that we highly recommend choosing a pet-friendly airline -- we often use Lufthasa, KLM and British Airways. These airlines have pet-oriented policies in place and will have trained staff members used to dealing with all kinds of pets with all kinds of temperaments. To promote as smooth a trip as possible, you can attach a note to your cat's travel crate stating he is wary of strangers in order to give the handlers some warning during a comfort stop.

If you have any questions about this process and think you'd like to hire some help, please fill out our consultation form online. Our costs for moving a small pet internationally generally start at up to $3500 USD, but your expenses will vary based on a few different variables.

Hopefully this helps, Evren. Let us know if we can be of further service, and good luck with your trip!

Incredible Experiences: "The Big Kahuna"

Tuesday, November 18, 2014 by PetRelocation.com Customer

Name: Neilla
Pet's Name: Kahuna
From: New Jersey, United States
To: Hawaii, United States
 

We weren't sure when we moved to Hawaii if we were going to be able to find a place that would be good for our 93 lb Labradoodle named Kahuna. We had heard that a lot of vets in Hawaii were filled up and wouldn't take new clients, and we also read that it was hard to find a house to rent that would take pets.

So in terms of finding a vet for him, on the Big Island of Hawaii it is very remote and we needed one that could not just take him but could also attend to his very special medical requirement of having Addison's Disease, which means he needs a shot once a month and he needs a pill every day.

 

kahuna

 

Also, we planned on renting at first and we needed to find a place that would take a rather large dog. So we left Kahuna in foster care in New Jersey until we could make sure we could provide a place for him. Fortunately for us, everything did work out and we were able to contact our foster family with the news that we would be starting the process of getting Kahuna shipped out here. Now the hard part began.

I personally quickly became very flustered and stressed thinking I might make a mistake on the paperwork that might in some way keep Kahuna from reaching us in a timely and efficient manner. Especially with his medical issues, high stress situations can be hard for an animal with this condition, which only gets harder because he is such a large animal.

Kahuna actually needed crate extensions on his XL crate, which his foster mom gladly helped attach in New Jersey. I was also relieved beyond measure to find PetRelocation; they coordinated everything from the crate extensions to the vets, the airfare to the forms and instructions about how to receive your pet. It was flawless.

Kahuna's plane went from NJ to CA to Honolulu to the Big Island of Hawaii. I received updates all along the way, and Kahuna had someone meeting him at each stop to make sure he was okay. I felt so safe having Kahuna's care in Sarah and Penney's hands. They took care of EVERYTHING! It was by far one of the greatest experiences I've had as a customer.


 

Kahuna is now in Hawaii and has adjusted really well. He does miss the snow but he is enjoying the fresh water streams.

I highly recommend PetRelocation to anyone who wants to have peace of mind. They take as much care as you would yourself in transporting your pet on your behalf.

Summer Pet Travel: It's Not Too Early to Start Planning

Thursday, November 13, 2014 by Pet Travel Questions

Name: Linda
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Beagle and a English Cocker Spaniel
From: London, UK
To: Scottsdale, Arizona

 

Dear PetRelocation,

We may be relocating around June or July in 2015. Will my dogs be able to fly to Arizona during those months?

Thanks,

Linda

 

Hi Linda,

Thanks for your question! Summer pet travel is definitely an important topic, and it's crucial to educate yourself about the conditions and caveats well in advance.

Since this trip is still several months away and most airlines adjust their summer pet policies at least a little bit from year to year, it's too early to give you a definitive answer. That being said, we can point you in the right direction and tell you where to find the information you need.

Here are some details about summer airline embargoes from last summer, which will give you an idea of what to expect. Since your dogs are not snub-nosed breeds you probably won't face quite as many restrictions, however in the past British Airways (the airline you might be leaning towards using) has implemented flight restrictions for PHX during the summer. Many pet owners end up sending their pets earlier or later than originally planned in order to avoid embargoes like this and keep their pets safe. It may not fit your schedule ideally, but it's an option you may need to consider.

United is another one of our preferred airline carriers for pets all year round because they have solid pet-friendly policies. Even if it's hot, temperature shouldn't be a huge factor because pets are transported to the plane in an air-conditioned vehicle, given plenty of water, etc. Since pet safety is a priority, though, occasional embargoes are enacted.

We recommend checking in with the airlines directly to find out if they have any tips or predictions for you about this summer, and you can always keep an eye on pet travel blogs (like ours!) as your departure draws nearer so that you receive any updates that may be available.

Finally here, are a few safety tips for pets traveling in the summer as well as a link to our consultation page, which you can fill out if you'd like to find out more about our door-to-door services.

Good luck with everything!

Bird Travel: How to Transport a Cockatoo

Thursday, November 13, 2014 by Pet Travel Questions

Name: Pearl
Number of Pets: One
Pet Type: Bird
Pet Breed: Cockatoo
From: Minneapolis, MN
To: Los Angeles, CA

 

Hi PetRelocation,

Do you transport Cockatoos?

Thanks,

Pearl

 

Hi Pearl,

Yes, we do! We move several birds each year and have helped Cockatoos move safely to places all around the world. In fact, here's a recent picture of one named Andy who is going from Miami to Peru.

For your information, here are a few tips and facts about how to move a bird. It can be a little more complicated than moving a cat or a dog so we recommend starting the process early. Bird relocations within the United States aren't as complex as international moves, but there are definitely a few key details to attend to, including arranging air travel and acquiring a safe and airline-approved travel container for your Cockatoo.

One of our domestic bird specialists would be happy to discuss your options with you if you'd like to find out more about our services. Feel free to call our office at 1-877-PET-MOVE or fill out our online consultation form at your convenience.

Thanks for reaching out, and we hope to hear from you soon!
 

Video: What is Pet-Friendly Air Travel?

Wednesday, November 12, 2014 by Pet Travel Questions

If you know anything about PetRelocation, you know that we take safety very seriously and only work with pet-friendly airlines when arranging our clients' trips.

What exactly does "pet-friendly" mean, though? Essentially, it means they have a staff trained to handle pets, they use climate-controlled vehicles, and they operate with a smooth set of procedures that keep a pet's health and safety in mind at all times.

For an example, take a look at the video below. This will show you how British Airways (an airline we work with often) handles their cargo pet travel arrangements.

Have questions about pet-friendly travel or PetRelocation's door-to-door transportation services? Please contact us.

"Is This a Bird Scam?"

Friday, November 7, 2014 by Pet Travel Questions

Name: R
Number of Pets: One
Pet Type: Bird
Pet Breed: Macaw
From: USA
To: Puerto Rico

 

Hello,

I met a lady online who is willing to sell me her pet parrot. She asked me to wire her some money so she could send the parrot to Puerto Rico through a pet transport agency. The thing is that I don't know if what we're doing is legal, if we're taking the right steps or if she needs to get some permits first.

If you could help me with these issues I would appreciate it a lot.

Thanks,

R

 

Hello,

Thanks for contacting us. We can say with near certainty that this is a scam, and in fact there is no bird. This woman is trying to steal money from you (asking you to wire the money is a big red flag). You should cut off contact with her and certainly don't send her a payment.

Transporting birds internationally is a very complex process that requires quite a bit of paperwork and careful preparation. Most instances you'll find online of people selling a bird and asking the seller to pay a transportation fee are not legitimate. If you do want to add a bird to your life, proceed carefully and only deal locally.

Please read more about bird scams here and let us know if you have any questions. Pet scams are unfortunately pretty common (just take a look at this puppy scam blog post and the hundreds of comments it has gathered over the years), so it's important to educate yourself and watch out for warning signs.

Good luck!

Cat Travel to the Philippines

Tuesday, November 4, 2014 by Pet Travel Questions

Name: Brian
Number of Pets: 1
Pet Type: Cat
Pet Breed: British Blue
From: Dubai
To: Philippines

 

Dear PetRelocation,

What is the procedure in transporting my cat to Philippines?

Thanks,

Brian

 

Hi Brian,

Please take a look at an overview of the pet import requirements for the Philippines. You'll need a Vet Health Certificate and proof of updated rabies vaccine, among other things, so we recommend allowing a few weeks of preparation time.

You can also refer to the USDA website for more about moving your cat to the Philippines (even though you're not coming from the United States, this site often has contact details for official government offices). For general information please take a look at our blog for pet travel advice and crate-training tips.

Finally, if you're interested in hiring some assistance with your move, please contact us to learn more about our door-to-door services.

Thanks for submitting a question to us, and good luck with everything!