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Help Me Move My Pet

Pet Travel: Ground Transport vs. Flying

Thursday, April 17, 2014 by Pet Travel Questions

Name: Chadd
Number of Pets: 1
Pet Type: Small Dog
From: Houston, TX
To: Marshall, WI

 

Hi PetRelocation,

My friend doesn't want her dog to fly. Is there a service that provides car transport within the United States?

Thanks,

Chadd

 

Hi Chadd,

Thanks for the question. It's understandable to feel nervous about pet air travel, and ground transport options do exist. Doing a Google search or using IPATA.org to find a local pet transport agent who is willing and able to make long road trips is probably your friend's best bet if that's what she is interested in doing.

That being said, if your friend learns more about air travel she may be surprised to find how safe it really can be. Here are a few links that serve as good starting points for building an informed idea of how things work:

 

Hope this helps! Please let us know if you have more questions and good luck in finding a good solution for your friend's dog move.

 

 



 

Cat Move Story: "Finally Resting in Their New Home!"

Thursday, April 10, 2014 by PetRelocation.com Customer

Name: Christine
Pets' Names: Toulah, Sheba and Tahra
From: Los Angeles, CA
To: London, UK
 

My recent move to the UK was made possible due to the dedication, professionalism and exceptional service that PetRelocation provided.

Although I had planned my trip many months earlier, I had an unexpected family emergency that precipitated my departure out of the US within a few hours. This, of course, gave me no time to make arrangements for my cats, household effects, etc., and so it was an extremely stressful time for me leaving the county without my beloved cats, Tahra, Sheba and Toulah.

 

 

Thankfully, this is where PetRelocation showed their “big guns.” Once I was able to gather my thoughts, I called Keith and told him my dilemma. I also discussed with him my anxiousness about not being there to take my cats for their final vet check prior to departure, as they were very nervous cats and I thought someone strange taking them would unsettle them more. No worries, he says, we’ll take care of everything, just tell me what day you want them to travel, and I’ll take care of everything else.

As promised, within a day or so, Keith had flights booked and made arrangements to have my cats picked up early in the morning (7:30 a.m.) for their vet visit and then boarded at a kennel during the day until it was time for them to be transported to LAX for the 8:30 p.m. flight. I must say, it all worked liked clockwork, and I was constantly being updated on the progress of my cats via text messages up until their departure. Of course, I was still a little worried about how they would fare with this extended travel time, as the early pickup time had now increased their travel time from around 17 hours to roughly 25 hours.

 

 

On my way to Heathrow to pick up my precious cargo, I was, to say the least, very nervous. As I arrived at the pet reception area at Heathrow, I was scared to even ask how my cats had fared on the long journey. I thought, so long as I don’t ask, I won’t be the beholder of bad news. However, I had nothing to worry about, as I received a call from Keith telling me that everything was fine with my cats and all their paperwork was processed and they were ready to come out any minute. I thought, How did he know that? Amazing. It was then that I knew everything was “just fine,” and I started to relax.

On finally seeing my cats, they were in fantastic shape, alert and content in their travel carriers. I could not believe how comfortable and relaxed they all were after such a grueling journey.

I just want to thank everyone at PetRelocation, especially Keith and also Scotty, who no longer works there, for their amazing knowledge in helping me through the maze of transporting pets to the UK. These guys were unbelievably patient with me, as I ask a lot of questions and need constant reassuring, but there were never too many questions for them.

 

 

If anyone wants to transport their pet to another country, I highly recommend PetRelocation. I would not use any other company for my precious cargo. Just an amazing company with amazing people...

Christine, UK

Planning Cat Travel to Italy

Wednesday, April 9, 2014 by Pet Travel Questions

Name: Ray
Number of Pets: 2
Pet Type: Cats
Pet Breed: Russian Blue & Long Hair Tabby
From: Joshua, TX
To: Arona, Italy

 

Dear PetRelocation,

Can you provide me details for transporting my two cats? How does the process work to bring them to Italy?

Thanks,

Ray

 

Hi Ray,

Thank you for your question. You can start by taking a look at the pet import requirements for Italy to get an idea of what to expect. To summarize, going to an EU country means you'll need microchips, vaccines and the correct documentation for your cats.

We also recommend choosing a pet friendly airline, and your cats will need airline-approved travel crates that they're hopefully okay with spending time in (if you need some crate-training tips please take a look at our blog). It's important to start arranging your travel details a few weeks before your planned departure date.

Please let us know if you have further questions, and if you'd like to find out more about the door-to-door services we offer, you're welcome to fill out our quote form.

We look forward to hearing from you and wish you lots of luck with your move!
 

Breaking Down (and Understanding) Pet Travel Costs

Thursday, April 3, 2014 by Pet Travel Center Questions

Name: Robin
From: Melbourne, Australia
To: Vancouver, Canada
Pet: My baby is called Leo, he is a Spoodle and will be 6 years old in October
 
 
Dear PetRelocation,
 
I am very nervous, as I am not sure how my dog will cope with such a long flight. I am also getting very expensive quotes from companies in Australia, however my friends are paying a lot less for transporting their Spoodle from London to Vancouver.
 
Could you please tell me if you could assist? What will be the costs involved? I am already in Canada. Lastly, is it safe for him to travel, and are there any requirements that I need to be aware of for Canada?
 
My main concerns are that pricing seems to be high and I'm worried about Leo's well-being in the hold. Also, once I go back to Australia, will it be easier for him to go back? He is a very healthy and a bubbly dog -- all he wants is attention.
 
Thanks,
Robin
 
Hi Robin,
 
Thanks for contacting us with your questions -- hope we can help!
 
First, take a look at the pet import requirements for Canada. There is no quarantine, but you'll need to make sure your dog's paperwork is in order. If you ever decide to bring him back to Australia, you'll need to meet a much stricter set of rules and there will be a 10-day quarantine (based on current requirements). You can find more information from Australia's official website.
 
Second, many people do feel nervous about flying their pet in the cargo area, but if you choose a pet friendly airline and learn about how things work, you'll hopefully become more comfortable with the idea. We fly pets in the cargo area of a few select airlines all the time. Again, with pet friendly airlines it's very safe (here's a more in-depth explanation of how it works).
 
It's also smart to talk to your vet about how diet and exercise are important to your pet travel preparations, and you'll need to work to help Leo get used to his travel crate (if he's not already). This cuts down on his overall stress level and will make the flight safer and smoother for him.
 
Choosing a door-to-door service provider to handle your move won't be cheap, but arranging all the moving parts does require quite a bit of time and expertise. If you'd like a quote from us to see how we compare to the other providers you've talked to, please fill out our free online quote form. Typically an international move for one small pet begins at around $2500 USD (but the actual cost will depend on a few more factors). Here's a post from our blog discussing the costs of pet travel
 
Hopefully this helps to get you started. If you have further questions just let us know, and either way, good luck with everything!
 
 

Planning Dog Travel from New Zealand to the United States

Thursday, March 27, 2014 by Pet Travel Questions

Name: Ginger
Number of Pets: 1
Pet Type: Dog
Pet Breed: Fox Terrier
From: Auckland, New Zealand
To: Wisconsin, U.S.A.

 

Dear PetRelocation,

We are relocating to Wisconsin. We are very concerned about our pet traveling in the hold of an aircraft. We would love to be able to fly the shortest distance to a state of America, hence our questions. Is it possible to comply with the requirements for the 5 day or less option OR Airport Release, gather our dog once we land in Honolulu, Depart for a flight to Wisconsin say 2 days later, and being a domestic flight then he will be able to travel with us in the cabin on to Madison, WI?

A lot to digest I know, but we love our dog to bits and given he has to have a rabies shot anyway, if we comply with the Hawaiian Quarantine regulations and go to Hawaii  maybe we could clear quarantine the same day as we arrive, allow ourselves a day or two before departing on to the mainland OR could we leave the same day on a later flight even? Lots to think about but just wondering if this is a possibility at all?

We await your response eagerly.

Kind Regards & thanks,

Ginger ( a U.S. Citizen)

 

Hi Ginger,

Thanks for contacting us with your questions! We know that pet travel -- especially the beginning planning stages -- can be very stressful and filled with uncertainty.

Your plan might work, but it also might add unnecessary complications to your trip. Bringing pets into Hawaii and avoiding quarantine there requires a few more steps than going straight to the mainland United States, where all you need is proof of updated vaccines and a health certificate. You'd need to time it correctly so that your health certificate was valid for the entire trip and also arrange lodging, transportation, etc. for the time you were in Hawaii, which would add a considerable cost to the trip. Again, this could work out fine depending on your circumstances, but after further research you may decide to take a different route.

We have shipped pets between New Zealand and the United States several times, and typically we find that the direct flight from Auckland to San Francisco works well. Pets can then proceed from SFO to their next destination, if there is one.

If you're concerned about cargo travel in general, we invite you to take a look at our blog for an examination of the issue here and here. Though it sounds scary at first, when the right choices are made pet air travel via cargo is very safe. Thousands of pets fly this way each year without incident, and in many ways cargo travel is preferable to flying in the cabin.

You clearly have your dog's best interests in mind, and in light of that we'd be happy to advise you about all your options before you make a decision. Feel free to give our office a call or fill out our free quote form. One of our relocation specialists will be able to offer you more specific advice and suggestions if you'd like -- just let us know.

Either way, hopefully by perusing our blog and website you can better acquaint yourself with the pet travel process and start to feel a little more comfortable about undertaking your journey. Reading a few of our customer experiences and catching up with some frequently asked pet travel questions could be a good start.

We hope to hear from you soon, and good luck with everything!
 

Common Concerns About Dog Travel

Monday, March 24, 2014 by Pet Travel Questions

Name: Jan
Number of Pets: 1
Pet Type: Dog
Pet Breed: Great Pyrenees Puppy
From: Dallas, TX
To: Erlanger, KY

 

Dear PetRelocation,

I need to transport a puppy from my home in Dallas, TX to my sister's home in Erlanger, KY. I have never done anything like this before and would like to know how your services work.

I am concerned the dog will be scared during transport. Do you have ways to minimize the trauma they experience during travel?

Thanks,

Jan


Hi Jan,

Thanks for your question -- it's certainly normal to feel uncertain about how a pet will handle a cross-country move, but we hope we can help dispel a few myths and worries.

In terms of what we do, we provide door-to-door transportation services that include overseeing the completion of travel paperwork and arranging the flight and/or ground transport from the old home to the new one. We work with pet friendly airlines and will also guide you to make sure the right travel crate is chosen. For a domestic move, your dog will need to have proof of updated vaccines and, if the dog is flying, a vet health certificate issued within 10 days of travel.

Sedation is not recommended and highly discouraged, and if you have a nervous pet you can help them prepare through crate training and exercise. Take a look at these frequently asked pet travel questions for a better idea of the process; when the right choices are made, most pets handle moves (even longer international ones) with no lasting effects to their health or happiness.

We're happy to discuss the particulars in further detail if you'd like -- please fill out our free quote form or give our office a call if you're interested in talking to one of our specialists.

Thanks again for reaching out to us, and good luck with everything!


 

Adopt Locally and Don't Fall for Puppy Scams

Wednesday, March 19, 2014 by Pet Travel Questions

Name: Barbara
Number of Pets: 1
Pet Type: Dog
Pet Breed: English Bulldog puppy
From: Texas
To: Georgia

 

Hi PetRelocation,

I am supposed to have an English bulldog puppy shipped to me from Texas. I was just wondering if there was a way to talk to someone about where my shipment is?

Thanks,

Barbara

 

Hi Barbara,

Thanks for your message. Unfortunately we receive many emails like this, and based on the few brief words you sent we can be 98% sure that you're dealing with a puppy scam.

Pet lovers often look to the internet when they decide it's time to add a pet to their life, and in many cases (especially if they're seeking a particular "designer" breed), they end up crossing paths with fraudsters. If you encounter someone giving away a free pet (often there is a sad story involved with why they can't keep the pet) and if they ask you to wire them funds to cover the pet's transportation costs, this is a scam.

The cute picture they may send you was probably found on the internet and the pet is not in their possession. They have no intention of sending you anything, they just want you to send money, at which point they will disappear. Finally, they often use the names of real companies (like ours) to try to lend legitimacy to their actions, but usually a couple of Google searches will reveal that you're dealing with a person or group of people unconnected to anything real.

Please read more about puppy scams on our blog. You'll see that this experience is sadly common, and the best thing to do is to educate yourself so as not to fall victim to a scammer. We're doing our best to educate people as well, and we also have a few suggestions for people looking for a new pet.

First, how about adoption? Thousands of pets are currently living in shelters, and choosing one of them to take home is a concrete way to help the situation. If you do decide to deal with a breeder instead, find one nearby who you can personally visit and research their business and background. Dealing locally will help to weed out the possibility of encountering a scam.

Good luck to you, and please let us know if we can be of further assistance.
 

Pet Travel From China to the United States

Tuesday, March 18, 2014 by Pet Travel Questions

Name: Vicki
Number of Pets: One
Pet Type: Dog
Pet Breed: Mix
From: China
To: Kansas, USA

Dear PetRelocation,

My husband is working in Handan, China and found a stray puppy that needed medical treatment and he wants to bring it back home to join our family.

The puppy was taken to a vet and was malnourished with a severe eye infection. She was treated for 5 days and was picked up yesterday. He is currently keeping her at the office with him.

Could you please tell us exactly where to get information on what exactly needs to be done for him to bring this dog home? The vet is planning to give the first set of vaccines next week, but I read somewhere that vaccines were not supposed to be given by a privately owned veterinarian in China to be able to be transported internationally.

Thanks,

Vicki

 

Hi Vicki,

Thanks for the question; we also applaud your kind-hearted plans!

Please take a look at the pet import requirements for the United States for an outline of what you'll need to do. The good news is that the United States has pretty simple requirements -- the dog will need proof of an updated rabies vaccine and a health certificate stating she is healthy and fit to fly (the airline requires this and it should be issued within 10 days of departure).

You can take a look at the USDA website for more details or give our office a call if you're concerned that your vet is not properly certified -- since China is listed as a country affected by screwworm, you'll also need to show proof (by means of the vet's signature) that your dog has been inspected and found to be free of the condition.

Hope this helps... Please contact us if you have further questions and good luck with your new dog!


 

Dog Travel from Florida to California

Tuesday, March 11, 2014 by Pet Travel Center Questions

Name: Sandra
From: West Palm Beach, FL
To: Los Angeles, CA
Pets: German Shepherd

Dear PetRelocation,
 
We have a very large puppy that we want to give to a family member. What is the safest way to transport him (he is 8 months old and 85 lbs)? We would like to send him unescorted, if possible.
 
Any information you can share would be helpful, thanks!
 
-Sandra
 
Hi Sandra,
 
Sure, we'd be happy to offer some advice. To move a pet domestically you need to show proof of an updated rabies vaccine and also have a vet health certificate (here are the pet import requirements for the United States). The most important tips we can offer are these:
 
  • Choose a pet friendly airline, such as United
  • Make sure your travel crate is large enough and airline approved (find more info here)
  • Work to help your dog feel comfortable in his travel crate in the weeks before your move
  • Look over these frequently asked pet travel questions for more information

 

Hopefully this helps to get you started. Please contact us if you have more questions or would like a free quote for our services. Thanks again for the note, and good luck!

Pet Client Story: "Misaotra betsaka tany Madigasikara (Thanks from Madagascar!)"

Thursday, March 13, 2014 by PetRelocation.com Customer

Name: Christina
Pet's Name: Parasy
From: Madagascar
To: Arizona, USA
 

"Parasy Bitro!" I said. Parasy stopped dead in her tracks, and turned around. A half eaten sandwich was hanging out of her mouth.

I adopted Parasy as a Peace Corps Volunteer in Madagascar, a few days after arriving in my village. She was scrounging around a trash pit searching for food. I adopted her, and a month later, I knew I was going to take her home.

She helped keep me sane in as culture shock set in and was a built in protection system. I did some research and realized relocating an animal was going to be a lot more work than I thought it would be. Why all the paperwork? There was no way I could do this on my own. I looked around for organizations in my free time and stumbled on PetRelocation. I bookmarked the page to come back to nearer towards the end of my service.

Maybe I could do this on my own. However, as the political situation in Madagascar became more and more unstable, I knew I wanted to get Parasy out of the country before my service was done. After all, if I got evacuated, Parasy would have to stay in Madagascar while I returned to American life.

I reached out to PetRelocation for a quote and was so pleased by the service they provided. They took the time and the money to Skype me and ask about my story, when I wanted Parasy to return, what services I wanted, etc. I knew right after getting off the phone with PetRelocation, I would trust them with Parasy's move.

Eight months and many emails later, Parasy was loaded onto a plane bound for South Africa where PetRelocation would receive her and take over the transportation to the States. Even as obstacles arose, PetRelocation handled each one professionally and efficiently. Her paperwork never made the flight from Madagascar, but PetRelocation worked hard and were able to clear her. She continued on to the States without any further issues. I got notified when she arrived at every airport and was sent photos when she officially landed on American soil.

Parasy has been in America for one week already. She is still learning the ropes, never having been introduced to carpets. My service will not be done for another month, but Parasy is in good hands with my sisters. She is currently in the process of testing them to see what she can get away with. Just recently, she figured out how to open the baby gate that kept her out of the living room while my sisters were out, and decided to have a little party. She pulled the vertical blinds off two windows and chewed everything in sight. Yep, that's my girl.

I am not looking to relocate again in the near future, but if I ever do, PetRelocation will be the company I turn to. I am 100% happy with the service they provided. Special shout-out to Lyndsey and Amber who handled Parasy's move, and even after their job was done have checked in with me to see how the little one is doing.

Thank you, PetRelocation for making Parasy's move seamless and being patient with me for all the emails I sent. You're the best, PetRelocation!
 


Pet Move Story: "My babies' move to the other side of the earth!"

Monday, March 3, 2014 by PetRelocation.com Customer

Name: Mary
Pets' Names: Lucky and Ginger
From: New York, USA
To: Kuala Lumpur, Malaysia
 

I really thought PetRelocation did an excellent job from start to finish. Lyndsey and Amber both were most gracious and patient with my numerous questions and inquiries.

Lucky (our dog) and Ginger (our hamster) both went on the same flight and I was able to track their progress. Ginger was brought from customs straight to our apartment on the night of the flight arrival and seemed just like we left her. Lucky went for seven days of quarantine due to Malaysia law but was sent through customs and transported to quarantine without any problems.

Thanks ladies for all of your hard work!
Mary

 

Ginger



Lucky

Pet Client Story: Xena's Move to Canada

Friday, February 28, 2014 by PetRelocation.com Customer

Here's a note from a recent client of ours who moved from Singapore to Canada:

The transportation of Xena was arranged promptly and well organized. The specialist from PetRelocation knew all the documentation requirements precisely, and I received status updates frequently. 

The one I appreciated the most was the quick responses to my inquiries which took a lot of stress away. I will definitely recommend the services of PetRelocation.

Take care and appreciate your help!

 


 

 

Coming to SXSW? Don't Miss #PuppyHour!

Tuesday, February 25, 2014 by Caitlin Moore

If you live in Austin or if your March plans happen to include a visit to SXSW, you're invited to attend a very special event that's being held at the PetRelocation headquarters in downtown Austin.

On March 8 and 9 we're partnering with GoBank, Austin Pets Alive! and Barkbox for a #PuppyHour featuring puppy playtime and the chance to adopt a dog. Mingle with fellow pet lovers, take a break between interactive sessions, and consult with the specialists who will be on hand if you have questions about how to relocate a pet.

Register to attend and check us out on Facebook to find out who else is planning to come. All are welcome, so see you then!

#PUPPYHOUR EVENT DETAILS

WHEN: 11 a.m. to 7 p.m. Saturday, March 8 & 11 a.m. to 5 p.m. Sunday, March 9 (CST)

WHERE: A short, 9-minute walk from the Austin Convention Center! PetRelocation.com Headquarters, 612 Brazos St, Austin, TX 78701

WHO: Hosts include GoBank, PetRelocation.com, Austin Pets Alive! and BarkBox. Company representatives will be available on site for demos, interviews, etc.

RSVP: On Eventbrite to make sure you don't miss this event.

 

 

Here's more about the #PuppyHour from the official press release:

PASADENA, Calif. & AUSTIN, Texas--In celebration of the South by Southwest (SXSW) Festival next month, Green Dot Corporation’s GoBank is partnering with Austin-based non-profit shelter and adoption service, Austin Pets Alive!; PetRelocation.com, an international door-to-door pet transportation service; and BarkBox, the monthly subscription box for dogs to host an innovative #PuppyHour event March 8-9 (Saturday and Sunday during the Interactive portion of the SXSW festival). The big bonus: all dogs at the event will be available for adoption.

"As innovators in the banking industry we know two things to be true: the future of banking is all about mobile, and puppies are super cute," said Sharon Pope, Head of Marketing at Green Dot Corporation (GoBank’s parent company). "As our official GoBank mascot is an adorable schnauzer named Professor Dog, we clearly have a special place in our hearts for the canine community. Partnering on this event gives us the chance to highlight the great work that Austin’s local resources have created for animals in need of adoption, as well as echo the innovative spirit that makes the South by Southwest Festival so special."

Throughout the weekend, #PuppyHour attendees will have the opportunity to pal around with pups, enjoy light refreshments and share the adorable event with friends back at home with the Twitter-enabled photo booth. To align with GoBank’s unique "Pay What You Want" membership fee, the event comes full circle, as attendees will have the option to donate between $0 and $9 to support the adoption mission of Austin Pets Alive!.

"We are thrilled to be partnering with GoBank on such a fun and worthwhile event," said Veronica Mabry from Austin Pets Alive!. "As the largest no-kill shelter in the country, we are dedicated to finding the best homes for every single puppy we house and are so grateful that GoBank will be helping us generate awareness in a unique and interactive way."

Every #PuppyHour dog that gets adopted will receive three months of BarkBox. Additionally, PetRelocation.com and their partner PetMate will be providing free-consultations for those who adopt puppies, as well as a limited amount of crates and puppy starter kits.

"We're Moving Soon. Should We Wait to Get a Dog?"

Monday, February 24, 2014 by Pet Travel Center Questions

Name: Nirupa
From: Hong Kong
To: Toronto Ontario
Pet: TBD
 
Dear PetRelocation,
 
I currently reside in Hong Kong. I am considering adopting a puppy around 6 months in age. My husband and I will relocate to Canada next year and I want to know the best way to relocate the dog without causing any trauma.
 
The flight is direct, 16hrs with Air Canada. I know the have a pet policy and most likely the dog will be bigger which will entail going in cargo. How do I prepare, and is the length of trip advisable for relocation? (If you think I should just hold off and wait to adopt until after we've relocated due to length of trip, I will.)

Thanks,
Nirupa
 
 
Hi Nirupa,
 
Great question; it's very smart to think ahead when it comes to being a responsible pet owner. (Also congratulations on your future dog!)
 
When the right choices are made, it's possible to move pets very safely, so this is mostly a matter of how much time and money you're willing to spend on a possible relocation. For your reference, here are a few basic pet travel questions and answers that may help you understand the process a little better.
 
Here are a few more things to know: the pet import requirements for Canada state that you need to secure specific vaccines and paperwork. You also need to buy a crate that is airline approved and the correct size, and you would need to help your dog feel comfortable spending time in the crate (this cuts down on his/her stress level immensely).
 
It's important to choose a pet-friendly airline and, if you're not traveling on the same plane as your dog (which is common when it comes to pet cargo travel), you'll need to arrange transportation to/from the airport and customs clearance assistance.
 
If you're interested in speaking to one of our specialists, please contact us via phone or by filling out our free quote form. The price for us to handle a relocation like this would begin at around $2,500 USD, but we can give you a more accurate quote once we have a few more details. If you're interested in keeping costs lower, we recommend locating local agents through IPATA.org.
 
Hopefully this helps to get you started! As you can see, it would take a considerable amount of time and money to arrange a dog move from Hong Kong to Canada, so it's up to you to decide if you're willing to do that or if you'd rather wait. Again, when handled correctly the move can be very safe, but it's best to enlist the help of experts and/or allow yourself plenty of planning time.
 
Please let us know if you have more questions, and good luck with your decision!

 

Watch Out for Kitten Scams!

Tuesday, February 25, 2014 by Pet Travel Questions

Name: Shawna
Number of Pets: 1
Pet Type: Cat
Pet Breed: Bengal
From: Nova Scotia
To: Surrey

Hey There,

I recently was in the search of a kitten, and a lady emailed me saying she had a kitten but was in Nova Scotia. She told me she could arrange for the kitten to be transported via pet transporters.

I received an email apparently from your services but the requirement to pay through Western Union raised a red flag. What are your payment requirements and where is your head office? I also received the following client number: 10851.

Does any of this seem to follow your procedures?

Thanks,

Shawna

 

Hi Shawna,

That's definitely a scam. We advise that you cut off all communication with that person and don't send any money, as there is no kitten (most pet scammers just use stock photos they find on the internet and never have any animals in their possession).

You can read more about pet scams here to find out about additional red flags. In general, if someone advertises a "free" pet and asks for transportation costs that need to be wired via Western Union, that is a scam. It's much better to deal locally when adopting a pet.

Unfortunately these individuals use the names of real companies (such as ours) to try to lend legitimacy to their claims, so it was smart of you to check in with us. We are not involved in situations like this and would never ask that you wire money!

Thanks for contacting us, Shawna, and let us know if you have more questions. Good luck with everything -- we hope you find a kitten to adopt in your area soon.

 

Questions about Flying with a Nervous Dog

Thursday, February 20, 2014 by Pet Travel Questions

Name: Shayna
Number of Pets: 1
Pet Type: Large Dog
Pet Breed: Staffordshire Terrier
From: California
To: Honolulu, HI

 

Dear PetRelocation,

What airlines would you recommend to transport a large dog with separation anxiety issues? Also, what options do I have to calm down a nervous dog that I won't be able to fly with?

Thanks,

Shayna

 

Hi Shayna,

Great questions. Not every pet is naturally travel-ready, but there are things you can do to help prepare him or her for a flight.

First, you'll want to secure the right-sized airline-approved travel crate (you may need to order a custom crate) and start helping your dog get used to it. If pets can see the crate as a safe and comfortable place, then their overall stress level will be much lower on the day of travel. This could take several weeks to accomplish, but it will be well worth the effort. You can find out more about crates and crate-training here.

Note that we do not recommend sedation -- in fact most airlines will not fly a pet who has been sedated. Suppressing a pet's natural ability to regulate their temperature and move freely within their crate could be dangerous, so as an alternative for anxious dogs we recommend the above-mentioned crate training along with plenty of pre-flight exercise. A tired pet makes for a better traveler.

As far as airlines, we recommend a pet-friendly carrier such as United, who we often use for our pet clients. When traveling with a large dog, it's important to check with the airline when you make your reservation to make sure your dog can get on a plane able to accommodate the crate.

Finally, since you're moving to Hawaii you'll want to research their import rules. The Hawaii pet import process is a little more complicated than it is for other states, so you'll need to do some advance prep work.

Please let us know if you have questions about any of this. We'd be happy to assist with your move if you're interested -- just fill out our free quote form if you'd like to know more.

Thanks for the question, and good luck with everything!



 

How to Travel Safely with a Pug

Monday, February 17, 2014 by Pet Travel Questions

Name: Clea
Number of Pets: 1
Pet Type: Dog
Pet Breed: Pug
From: Florida
To: Minnesota

Dear PetRelocation,

My elderly parents are moving back to Minnesota from Florida. They are too old to drive so have booked a one way airline ticket. Here's my question: the airlines have policies about shipping Pugs due to breathing issues. My mother has an elderly pug she is trying to get back to Minnesota. We are considering various options and your organization has come to mind.

Does PetRelocation offer non-airline means of travel? Have you encountered this issue before?

Thanks,
Clea

 

Hi Clea,

Yes, we've assisted with various snub-nosed breed moves and would be happy to talk to you and your mother about your options.

We do work with ground transport agents in the US who transport pets in safe, pet-friendly vehicles. We're also accustomed to arranging flights for pugs and keeping the conditions as safe as possible by choosing a pet-friendly airline, selecting a travel crate that allows plenty of good airflow, and working with clients to make sure their pets are as well-prepared as they can be for their flight.

We'd be happy to discuss the move further, so please contact us if you'd like to find out more about our door-to-door services. You can give our office a call or fill out our free quote form.

In the meantime, feel free to look over a few things on our blog that may shed light on the travel process: Frequently asked pet travel questions and how to minimize the risks of pet air travel.

Thanks for your question, and we look forward to hearing from  you!

Bailey's Pet Move Story: 'Xie Xie PetRelocation'

Thursday, February 13, 2014 by PetRelocation.com Customer

Name: Patrick
Pet's Name: Bailey
From: Shanghai, China
To: Connecticut, USA
 

We spent three years in China, where we adopted a black lab puppy. When returning to the US, our company put us in contact with PetRelocation. Any move across the world is stressful, but we were particularly concerned about the health and safety of our little girl, Bailey.

PetRelocation walked us through the entire process and went above and beyond to make sure we were comfortable about Bailey getting the proper care needed. We chose to send her on a direct flight from Shanghai to Newark (a 14-hour flight).

 

 

PetRelocation coordinated the pickup from our apartment that morning and gave her exercise before the flight and as soon as she landed. They then transported her to our family's house in Connecticut and also stopped to let her out on the way. As soon as she got out of the car, she was a very happy puppy and we could tell she was very well taken care of.

We would highly recommend PetRelocation services to anyone! They are very professional, passionate, and experienced so you will not have to worry whether your family is getting the best care possible.

 


Note: Bailey moved last fall and her family sent us this update the other day. Since they've been back in the States they had a baby (see Bailey's new little sister above) and Bailey has had the chance to see snow for the first time! Great pet move, great story.

How to Help the Stray Dogs of Sochi

Tuesday, February 11, 2014 by Pet Travel Questions

You've probably heard the sad stories coming out of Russia regarding the existence and treatment of stray dogs near the Olympic Village in Sochi.

After learning that dogs were being rounded up and killed by local authorities, many kind-hearted souls (some very wealthy) and rescue organizations have sprung into action. If you're wondering how you can help, here are a few options.

Donate to the Cause

Sometimes, due to distance and your own life situation, the best and most realistic thing to do is locate a worthy group and send them a donation. This can be a wonderful and very beneficial way to make a difference, so check out the Humane Society website for more information about the shelters that have been set up in and near Sochi and also find out how you can donate to help street dogs all over the world.

Adopt a Dog

Adopting a Sochi stray is probably most feasible for nearby Russian citizens who won't have to worry about air travel, but if you're curious about what the process would entail, read on to start educating yourself.

International travel generally requires bringing the pet to a vet in order to obtain rabies vaccines and the necessary paperwork, an airline-approved travel crate needs to be purchased, and a reservation needs to be made with an airline equipped and willing to transport pets from Point A to Point B. You'd also need to get the dog from Sochi to an international airport, so it's likely the whole relocation would involve a few people and cost several hundred dollars, at least.

This process can't be completed overnight and there are several considerations at play, including whether or not the dog is crate-trained. Again, this may not be a realistic choice for everyone, but if you have questions about anything, feel free to ask!

Good News Update: According to the Wall Street Journal, several Olympic athletes have decided to adopt dogs they met in Sochi. Read more about it here.

Have you made a donation to help the stray dogs of Sochi? Has this story inspired you to help homeless dogs in your own area? Tell us what you think.

 

Stray dogs wrestle outside the Bolshoy Ice Dome in Sochi, Russia

(Quinn Rooney/Getty Images)

 

Dog Travel from Italy to the United States

Monday, February 10, 2014 by Pet Travel Questions

Name: Carole
Number of Pets: 1
Pet Type: Dog
Pet Breed: Cane Corso (110 lb.)
From: Sicily, Italy
To: Atlanta, GA

 

Dear PetRelocation,

I need cost estimate, where to buy a large pet kennel for the flight, any special paperwork that's required, etc. I already know about getting the Health Certificate from an authorized Italian vet, and the CDC said they don't require any special papers, but I don't know things like, if it's better to fly the pet via Delta, Alitalia, etc. or are there special pet transporters?

My son has been in Sicily for 11 years and is returning to the US. He asked me to find out how to transport his dog.

Thanks,

Carole

 

Hi Carole,

Thanks for contacting us with your question. To start, please take a look at the pet import requirements for the United States. The US requires that you have an international health certificate and proof that pets are up to date on the rabies vaccine.

You can review this information about choosing the correct travel crate, as well. Many people visit a pet store to "try on" the travel crate before they buy and then buy the crate there or, if no pet stores are available to your son, he can buy one online. It sounds like his dog may need a custom crate (we have information about custom crates that you'll find through the above mentioned link, and if you have questions we can tell you more).

The price of our door-to-door services depends on a several factors, but in general international moves begin at around $2,500-$3,000 USD. If you'd like to continue to research your options, another great resource for pet travel information and finding local pet agents yourself is IPATA.org.

Finally, in terms of airlines, it's very important to choose a pet-friendly airline. We often use KLM, Lufthansa and United due to their established pet policies. Since you're flying a large dog, it will also be important to check with the airline ahead of time to make sure the cargo space in the plane will be able to accommodate the crate.

This is a lot of information, so please don't hesitate to contact us if you have questions about anything, including our comprehensive services. Thanks again, and we hope to hear from you soon.