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Help Me Move My Pet

Flying Internationally with Restricted Dog Breeds

Friday, January 30, 2015 by Pet Travel Questions

Name: Biggie
Number of Pets: 1
Pet Type: Dog
Pet Breed: Pit Bull mix (though hasn't had DNA testing)
From: Chicago, USA
To: Bulgaria

 

Hi,

I've been researching individual airline guidelines for transporting dogs, and have found that the restricted breeds are often subtitled "brachycephalic or snub-nosed breeds," which I thought referred to dogs such as pugs and English Bulldogs. However, pure bred or any mixed breeds of Pit Bull Terriers and American Staffordshire Terriers are listed in the restricted breeds, as well. Is this because they are considered brachycephalic/snub-nosed, or is it an additional/unrelated issue? I am considering a move to Europe and will not move without my dog, but also do not want to take any extra risks if it is a greater health hazard for his breed to fly.

Additionally, I was unclear whether dogs transported in the cargo compartment can be flown in the crates that are metal only, or are you supposed to use the carriers that are plastic enclosures with metal doors? My dog is well behaved in his normal metal crate where he can easily see out, but is often anxious and frightened inside of a plastic crate with the limited number of slits.

Thanks for your help!

 

Hello,

Thanks for the question, we'd be happy to offer some guidance. Breeds such as Pit Bulls and Staffordshire Terriers are often listed as "restricted" because of historic breed bans rather than health issues. Though you'll find plenty of evidence to support the fact that these breeds are no more dangerous than any other (as we're sure you already know), their size, appearance and possible strength still dictates the policies of many countries and airlines.

We often refer to breed-specific legislation resources online when helping our clients plan out international moves, as some countries do not allow certain breeds to be imported. For example, we helped a dog named Stan move to the Netherlands in 2013 when his owner found out that he wouldn't be able to go to Denmark, where Pit Bulls are banned. Advance planning and creative solutions might be necessary for your move, as well, so it's great that you're starting the process now.

As far as travel crates, this is up to the airline. United (an airline we often choose to fly with) requires that Pit Bulls and a few other breeds travel in reinforced crates meeting IATA Container Requirement #82. KLM, Lufthansa and British Airways are also airlines that we typically select, so we recommend researching the current rules and procedures of these carriers when planning your dog's move.

We also recommend contacting the Ministry of Agriculture in Bulgaria as well as any local authorities and vets who may be able to shed light on how Pit Bulls are regulated (if at all) there. Every country is different, and it's best to learn as much as you can about laws and cultural attitudes before you go.

Hopefully this helps! Just let us know if you think you'd like some help arranging this move (you can fill out our online consultation form), and good luck with everything.

Watch out, It's a Pet Scam (Monkey Edition)

Wednesday, January 28, 2015 by Pet Travel Questions

Name: Magan
Number of Pets: 1
Pet Type: Monkey
Pet Breed: Capuchin
From: MN, USA
To: GA, USA

 

Hello,

I am taking to someone about getting a monkey, and all she wants is a shipping fee that she says is $280. She said she would be using your services. I am just wanting to make sure this isn't a scam.

Thanks,

Magan

 

Hi Magan,

That is definitely a scam. Anytime someone you don't know is offering to give you a pet (especially a high-demand breed or exotic species) and only wants to charge you transportation fees, you can assume the animal doesn't exist and they are just trying to take advantage of you.

Read more about how to avoid pet scams and know that these tactics apply to dogs, cats, birds, and yes, monkeys. We strongly advise against dealing with unknown parties online when looking to add a pet to your family, and remember that anytime you're asked to wire money for "transportation fees,"  you're in danger of falling for a well-worn scam.

For reference, moving a small pet domestically typically starts at around $1200 (this covers airfare, health documents, vet visits, travel crate, etc), so this suggested fee of just $280 serves as another red flag. Monkey travel also requires a little more planning than dog and cat travel, so if something sounds too easy to be true, it probably is.

Sorry to be the bearer of bad news, Magan (and hopefully you haven't sent any money yet). Please let us know if you have further questions, and good luck out there!

Incredible Experiences: Jax & Opie's Journey to New York

Thursday, January 22, 2015 by PetRelocation.com Customer

Name: Dustin
Company: IBM
Pet's Name: Jax and Opie
From: Lincoln, NE
To: Poughkeepsie, NY

The experience we had with PetRelocation was pleasant throughout the entire process. Everyone we interacted with, including the email correspondents and the people who handled the transportation, were very professional and caring.

We even ran into a unique situation due to weather -- my wife and I flew out the day before so we could get settled a little before introducing the cats to our new home. The next day was very cold in the city the cats were being flown out of. The airline actually put an embargo on flying live animals due to the temperature.

jax & opie

I was never in doubt of our cats rejoining us and was relieved by the staff because of their professionalism and sincerity. The cats arrived clean and healthy.

Thanks again PetRelocation, specifically Joe Fraser and Tobi Ditmore, for the pleasant experience.

 

Dog Travel from Texas to California

Tuesday, January 20, 2015 by Pet Travel Questions

Name: Michelle
Number of Pets: 1
Pet Type: Dog
Pet Breed: American Staffordshire Terrier
From: San Antonio, TX
To: Fontana, CA

 

Hello,

I wanted to know if there is anyway to get a rough estimate on how much it will be to transport my dog. At the moment I am currently stationed in Korea and Dom is with a friend in San Antonio, Texas. She has recently moved and I don't have her new address so I can't put it on the request sheet. If you could please let me know at your earliest convenience it would be greatly appreciated.

Sincerely,
Michelle

 

Hi Michelle,

Thanks for your inquiry. Typically our costs for moving a small pet domestically (door-to-door) start at around $1200, but costs vary depending on the circumstances. Usually larger breeds like yours are a bit more expensive to move, as a large or custom travel kennel and the plane ticket will likely cost more than those required for a smaller pet.

You're welcome to give our office a call (1-877-PET-MOVE) or fill out our consultation form if you'd like to discuss your move options with one of our Specialists. If you decide to try to handle the move on your own, please take a look at a few resources on our blog for guidance; here are several frequently asked pet travel questions along with the pet travel requirements for domestic moves.

We'd be happy to talk to you more about Dom's move and possibly give you a hand -- just let us know! Either way, thanks for reaching out and good luck with everything.


 

Pet Move of the Month: Lucy's Journey to Hong Kong

Thursday, January 15, 2015 by PetRelocation.com Customer

Lucy on the beachMore and more people are choosing Hong Kong as a relocation destination, and with each pet move comes another chance to learn something about the process (and about pet travel in general).

On that note, we're happy to share Lucy's pet move story to Hong Kong as our latest Pet Move of the Month! In the following interview, Lucy's owner shares lots of great information about the logistics and emotions involved with international pet travel.

What brought about your move?

My company offered me a year-long assignment in Hong Kong.

Have you ever flown a pet before?

No!

What were your initial concerns?

Everything! I knew nothing about the process, and frankly the horror stories played up by the media were initially very frightening. My number one concern was Lucy’s well-being during the transport process. She can be a nervous girl and I knew that the door-to-door move was going to be very overwhelming for her. I was also concerned about the paperwork and the tight timeline, but that is why I chose to work with PetRelocation!

What surprised you about the pet travel process? Can you discuss any particular challenges or interesting details?

Having never done this, I ran into a lot of surprises! I think what shocked me most was learning that so many airports had animal hotels or similar facilities. I had no idea that such a thing existed!

We ran into a lot of challenges with my move and I am so glad to have had Brooke, our consultant, working with me every step of the way. The biggest hurdle we faced was a mix-up at the lab processing Lucy’s FAVN test the week before her move. We were already under an incredibly tight deadline with no wiggle room. The delay, coupled with a Jewish holiday (my vet would be out of the practice) and a US holiday (Columbus Day) threatened our timeline significantly. I was SO nervous!

Thankfully the results arrived in just enough time for Brooke to get creative and we found an alternative path to get Lucy out on time. I am so grateful that she had both the patience and expertise to help us navigate that challenge!

How has Lucy managed the move?

In all honestly, Lucy initially had a difficult transition. My sensitive girl was really thrown off by the travel and our new neighborhood. It took some time for us to adjust and find a new routine. I think it is really important to manage your expectations for your pet’s adjustment to a new environment. I knew it wasn’t going to be easy and that I wouldn’t have ‘my’ Lucy back for some time.

Getting into a rhythm and finding some fun things to do helped tremendously, and I’m so happy to say that she is loving life here now! She’s met some neighborhood friends and has done a lot of exploring already! Don’t underestimate your pet’s ability to adjust, just give them some time!

 

Lucy at the galleria

 

Is Hong Kong a pet-friendly place to be?

It really depends on where you live, and finding a place to live is a challenge.  My company will be keeping me in a pet-friendly serviced apartment (there are only a handful in Hong Kong) for the year to keep things easy. I was surprised to see that there are pet stores, vets and groomers everywhere, but dogs are forbidden from most public places, especially parks. Finding green space can be difficult.

I was lucky to discover a book called The Woof Guide to Hong Kong, which has been an excellent resource. We’ve managed to locate some pet ‘gardens,’ hiking spots and a couple of dog-friendly beaches. The plan is to have an adventure each weekend to keep things interesting! Overall, Hong Kong is not as dog-friendly as the US, but it could certainly be worse and thankfully we have been able to maintain a similar quality of life here.

What advice do you have for others planning a pet move?

Hire an expert! And not just any expert, PetRelocation! Put your effort and energy into your own move and have someone help with the pets, it is worth every penny! There is so much information online and much of it is conflicting.

Furthermore, the paperwork can be intimidating and overwhelming and there is no room for error! Don’t expect that you are going to be able to do it all yourself. Having an expert consultant, especially when we ran into some challenges, was my saving grace!

Why did you choose Pet Relocation?

I chose Pet Relocation for the reputation. But beyond that, I was really impressed by the information and resources on the website. I am so thankful to have had such a great team to work with. Thanks, Heather and Brooke!

Thanks to Lucy's owner Alicia for her thoughtful insights and excellent advice! Have questions about moving pets to Hong Kong or another destination? Please contact us for a consultation.

Dog Import Question: Does the United States Have Breed Restrictions?

Wednesday, December 31, 2014 by Pet Travel Questions

Name: Hila
Number of Pets: 1
Pet Type: Dog
Pet Breed: Pit Bull
From: Israel
To: California, USA

 

Hi PetRelocation,

Are there any special requirements for bringing my dog from Israel to the United States?

Thanks,

Hila

 

Hi Hila,

Thank you for your question! The United States is pretty straightforward when it comes to pet import requirements. Your dog will need an up-to-date rabies vaccine, a vet health certificate, and you'll also need an airline-approved travel crate. We recommend flying with a pet-friendly airline such as United, KLM or Lufthansa, and pre-travel crate-training is very important. Please read more about these basic pet travel tips on our blog.

The United States does not impose breed restrictions, but you may need to have a reinforced travel crate for your pit bull (this ultimately depends on the airline's preferences). Either way, we recommend doing this research well before you plan to travel so as to avoid any surprises or delays.

If you think you'd like some assistance with your move and want to find out more about our door-to-door pet transportation services, please fill out our online consultation form. Thanks again for getting in touch with us, and just let us know if you think we can be of further assistance to you.

Good luck and have a great trip!

Planning Dog Travel to Hawaii

Tuesday, December 30, 2014 by Pet Travel Questions

Name: LaVonne
Number of Pets: 1
Pet Type: Dog
Pet Breed: Great Dane
From: United States
To: Hawaii

 

Hi PetRelocation,

I'd like to know how this works and how much it costs to have my dog sent to Hawaii, and also what your company includes as far as shipping my dog (basically all information).

Thanks,

LaVonne
 

Hi LaVonne,

Thank you for reaching out to us with your question! These frequently asked pet travel questions will help to give you an overview of what to expect when relocating with a pet, and for your specific situation, you'll also want to read about what is required to move a pet to Hawaii. Since Hawaii is considered rabies-free, there are a few extra steps you must take before your dog can be accepted into the state, and the process takes a few weeks to carry out correctly and smoothly.

If you're interested in door-to-door pet transportation services like ours, you can take a look at a summary of what we do and can fill out our consultation form if you'd like to hear from a Specialist to start discussing your move options. Essentially, if you sign up with us we will help you through every step of the move (vet visits, airline booking, paperwork, etc.) and help you obtain the right travel crate (a custom crate is probably needed here). Our services aren't right for everyone, but we'd be happy to talk to you further if you'd like to find out more. For fastest service, you're welcome to give our office a call at 1-877-PET-MOVE.

Typically our costs for moving a pet domestically start at around $1200, but since you're going to Hawaii with a large dog, you can probably expect to pay more than that (the more space a pet takes up in the cargo area, the more the airline charges).

Hopefully this helps to get you started, and we hope to hear from you soon!

What Kind of Pet Travel Assistance Do You Need?

Wednesday, December 24, 2014 by Pet Travel Questions

Name: Daniel
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Mix breed
From: Dallas, Texas
To: Prague Czech Republic

 

Hello,


Can you help me transport my two pets? I want to arrange all vet documentation, travel crates, etc. on my own, I just need someone to book my flight. Can you do this for me, please ?

Thank for your time.

Best Regards,

Daniel
 

Hi Daniel,

Thanks for contacting us! To start, here's a little background about what we do: PetRelocation provides door-to-door transportation services for pets internationally. We work closely with vets to oversee pre-move paperwork and arrange pick-up and delivery to and from the airport. We also book pet flights on pet-friendly airlines and handle customs clearance upon arrival.

It sounds like you're not looking for comprehensive services like ours, but if you change your mind you're welcome to fill out our consultation form. If you simply do just need help booking a flight, perhaps we can offer some advice that may help. 

It's important to choose a pet-friendly airline, and we often use United, Lufthansa and KLM due to their pet safe policies. Research possible carriers well before you need to travel so that you're acquainted with their booking and flight procedures for pets. Crate-training is also an important part of making sure your dogs enjoy as safe and low-stress a flight as possible.

For your reference, here are the pet import requirements for the Czech Republic along with a few basic pet travel tips. You may decide that you do want to hire the help of pet travel experts to handle your move, but if you don't we certainly understand! Hopefully this information can help you start to sort out the process a bit, and we're here if you need further assistance.

Good luck with everything and thanks again for your questions!

Can Bengal Cats Travel to Australia?

Tuesday, December 23, 2014 by Pet Travel Questions

Name: Yudha
Number of Pets: 1
Pet Type: Cat
Pet Breed: Bengal
From: Medellin, Colombia
To: Sydney, Australia

 

Hi,

We have a Bengal and we are currently living in Colombia. We have plans to move to Sydney, Australia around April 2015. We understand that we cannot transport our cat directly to Australia from Colombia. However, we are planning to stop by Los Angeles for one week.

Is there a possibility of bringing our cat to Australia from Colombia via USA? If yes, what will be the procedure and cost?

Regards,
Yudha
 

Hi Yudha,

Thanks, great question! First of all, Bengal cats may not be imported into Australia unless they are at least five generations removed from their purebred, non-domestic ancestors. Please read more details about import restrictions regarding breed here

If you can proceed, then we'll continue: yes, moving pets to Australia from a non-approved country will require first spending time in a second, approved country, and the United States does qualify. You'll need to follow the pet import requirements for the United States to move your cat there, and then you'll need to follow the Australia pet import requirements from the United States. You can find the overview of steps on the Australia Department of Agriculture website.

Unfortunately you will need to arrange your schedule so that you are in the United States for more than a week. You have a couple of options -- you can either go to the US for the initial rabies vaccine and testing, go back to Colombia, then go to the US again before moving on to Australia, or you can just move to the US for the full vaccine preparation process and then go to Australia.

Typically the entire pet import process to Australia takes 190 days from the start to the finish (including the 10-day quarantine upon arrival). Finally, the costs of a pet move to Australia vary from one instance to another and are significant; you can probably expect to spend at least $3500.

If you think you'd like some assistance with this move and want to find out more about our services, please fill out our online consultation form. You're also welcome to take a look at our blog for more information about international pet travel

Hopefully this helps to get you started. Good luck with everything!

 

Nervous Owners, Nervous Pets: Addressing Common Pet Travel Concerns

Thursday, December 11, 2014 by Pet Travel Questions

Name: Nicole
Number of Pets: 2
Pet Type: Dog/Cat
Pet Breed: Shepherd/Boxer mix and Tortoiseshell Cat
From: Portland, OR
To: Buenos Aires, Argentina

 

Dear PetRelocation,

I am considering moving to Argentina or Brazil next year. I will not move without my pets. However, I have heard horror stories of the percentage of dogs that die on airplanes. Can you tell me a bit about your safety measures? Will someone travel with my dog in the cargo area? How are the dogs walked/allowed to go to the bathroom on long flights?

My shepherd/boxer mix has a long snout, so the short snout breathing issue is not a problem. However, if he feels threatened, he will be aggressive. He gets reactive with big dogs (mostly other shepherds) and will chase cats (cannot be with my cat).

My cat gets very carsick, so I imagine a flight wouldn't be great either. She will bite if she is touched in the wrong spot. Can you please advise me on how this move might work and what conditions my pets would be in during their travel?

Thanks!

Nicole

 

Hi Nicole,

These are all great questions! Sad stories about airline mishaps often surface in the news, but when you look at the numbers, you'll see that air travel for pets is actually very safe. Please read more about airline pet travel myths on our blog and in this Yahoo Travel article in which we offered some advice, and you may also want to take a look at this recent infographic put together by Barkpost. 

Essentially, it's very important to choose a pet-friendly airline and to prepare your pets through crate-training, a vet health consultation and a generally healthy lifestyle. You can read more basic pet travel tips here. Pets are not accompanied in the cargo area, but this part of the plane is pressure and temperature controlled and often provides a better and more calm environment than the cabin would. Pet-friendly airlines take care to load pets last before departure and remove them first upon arrival, and they will be transported in temperature-controlled vehicles.

As for pets with possible nervousness issues or behavior quirks, please know that safe travel is perfectly possible for them, as well. When working with a pet-friendly airline, trained professionals will be handling pets during comfort stops and pets will not be interacting with other animals during this time. If your pets flew with United and were routed through Houston, for example, they would be given water and a bathroom break at a safe facility under the care of individuals prepared to handle animals of all temperament.

We often advise our clients to label the travel crates if they'd like airline or airport staff to be aware of any issues; "I'm sometimes aggressive with other dogs" or "I have anxiety around strangers" are common examples. Either way, these issues shouldn't prevent your pets from flying.

Hopefully this information helps to get you started, Nicole. If you're interested in hiring some assistance, one of our PetRelocation Specialists would be happy to discuss your options and concerns with you further. Please fill out our online consultation form at your convenience or feel free to give our office a call at 1-877-PET-MOVE. 

Good luck with everything, and we hope to hear from you!

Air Travel with a Puppy

Wednesday, December 10, 2014 by Pet Travel Questions

Name: Alicia
Number of Pets: 1
Pet Type: Puppy
Pet Breed: Weimaraner-hound mix
From: Oregon, USA
To: Texas, USA

 

Hi!

I have a weird question and I'm wondering if you would be able to answer it for me. I'm hoping to get a puppy in the next few months (I live in Austin), and my sister's dog happens to be pregnant (in Oregon) and she wants to give me one of her puppies.

In your professional opinion, is there any way to transport an 8-week-old puppy from Oregon to Texas? And is there a way to do it that won't cost a crazy amount of money? I'm trying to decide if it would be worth it to try and transport the puppy out here, or if it's not worth the hassle and try to find a puppy locally instead. Thanks for your help!

Thanks,

Alicia

 

Hi Alicia,

Not a weird question at all! Congratulations on deciding to bring a puppy into your life.

In terms of the general travel logistics, securing an airline-approved crate, booking a pet flight with the airline, and securing the vet health certificate most airlines require will likely amount to a few hundred dollars. Here are some guidelines for domestic pet travel if you'd like to take a look. 

Because this is such a young pet, we'd definitely advise consulting with a vet about health and safety issues as well as with the airline about their requirements -- typically proof of a rabies vaccination is required, but an exception might be made for young animals depending on the carrier.

As a company policy, PetRelocation does not transport dogs under the age of 16 weeks. This allows time for pets to grow strong enough to handle the travel experience safely and also makes them old enough to receive their vaccinations. Not everyone adheres to this guideline and of course the decision is yours to make, but we would probably recommend waiting until the puppy was older before traveling such a long distance (at which point we'd be happy to help you arrange the trip!)

Feel free to contact us if you'd like to speak to a Specialist. Thanks for reaching out, and good luck with everything!

 

Pet Move of the Month: Chiefa's Journey to Switzerland

Tuesday, December 9, 2014 by PetRelocation.com Customer

chiefaMeet Chiefa "The Beef" -- our featured Pet Move of the Month! This sweet pup is an important part of her family, and they knew they couldn't move from the United States to Switzerland without her.

Here's a little more about this special client: Chiefa is CGC (Canine Good Citizenship) Certified and graduated in the top of her two basic obedience classes. She is an English Bulldog and also deaf (two things that made her journey a little more challenging but certainly not impossible). Finally, she enjoys traveling in a stroller from time to time and has her own Facebook page. Quite a personality!

To shed some light on the process, Chiefa's owner was kind enough to answer a few questions about their recent move. Read on to find out more about Chiefa's relocation and her transition to Switzerland.

What brought about your move?

My husband, Tony, moved to Switzerland about five years ago for two years and worked for an engineering company. He loved living in Switzerland and stayed in contact with the company he worked for, and they wanted to bring him back on staff at the same time we were looking to relocate from Washington, D.C.

We moved to have a better work/life balance and to have the ability to travel more. We both LOVE to travel and traveling is difficult in the US because everything is so spread out and because you don’t get as many vacation days. 

Have you ever moved a pet by air before this?

No, Chiefa is our first pet. My family had moved dogs from South Carolina to Florida, but not really a long distance move.

 

chiefa

What were some of your initial concerns?

I had a lot of concerns about moving Chiefa. Before Tony accepted his position, we confirmed that Chiefa would be able to relocate with us. If she wasn’t allowed to live in Switzerland, we would not have moved.

My initial concerns with relocating Chiefa were that she is a deaf English bulldog. English bulldogs have smushed faces and have respiratory issues, which is a major concern with air transportation. Also, Cheifa would be flying out of Atlanta, GA. English bulldogs do not do well with heat, nor will airlines allow dogs to travel when it is over 80 degrees.

My husband moved to Switzerland in July to start his position. Cheifa and I did not join him until mid-October because of the weather. We took every precaution we could and PetRelocation helped point out some of the other precautions, which I appreciated. 

What surprised you about the pet travel process? Can you discuss any particular challenges or interesting details?

I was surprised by the knowledge, support, and systems in place for relocating pets. Before we moved Chiefa, I didn't even know this type of service existed. I thought it would be a do-it-yourself process with Chiefa in quarantine for up to three months. I was so unaware and uneducated about the process. Once I was in contact with PetRelocation, everything just fell into place for us.

 

chiefa sleeping

 

How has Chiefa handled the transition so far?

On the day of Chiefa’s flight, I was a mess. I was nervous and worried about the process. When we arrived in Atlanta, however, Cheifa hopped into the handlers car and never looked back.

She was in a great mood when she arrived in Switzerland. She is in love! She has so much more energy. She really enjoys the cooler weather. I am not sure she knows that she isn’t in the US anymore. She has been on the bus once since she arrived, and wasn’t happy that she could not socialize with everyone on the bus nor sit in the seats. 

Is Switzerland a pet-friendly place to be?

Switzerland is SUPER pet-friendly! Chiefa is allowed on the buses and trains. She is allowed in most stores and shopping centers. For us, one difference is that Switzerland does not have fenced in dog parks. Chiefa is deaf so we can’t let her off leash, and most dog owners in our town do not use leashes for walks. 

travel crate

What advice do you have for people who might be planning a pet move?

If they are moving internationally, I would recommend that they contact PetRelocation and let PetRelocation handle the rest! Contacting PetRelocation was the best decision we made this year! All my worries and concerns decreased by 50% when I started working with PetRelocation. 

What made you decide to hire PetRelocation to assist you?

The reason I decided to work with PetRelocation was because as soon as I called them, I could feel the energy and passion of the staff and the services they provide. They KNEW what they were talking about and made me feel comfortable and at ease. Also, they followed up with me and prepared for the move.

Throughout the process, I was reassured many times that this was the RIGHT company to work with. The staff is FREAKING awesome, so organized, and professional (something that I really value). 

 

chiefa

 

Thanks to Chiefa's owners for sharing their move and their story with us! Considering a pet move? Please contact us for a consultation.

Important: Beware of Pet Scams!

Monday, December 8, 2014 by Pet Travel Questions

puppyDear Pet Lovers,

We've been receiving lots of inquiries about questionable pet transportation arrangements and want to remind everyone to watch out for pet scammers! If you're in contact with a company offering a free or low-cost puppy, kitten, squirrel monkey or other cute pet, and all they are asking for are "transportation costs," we suggest cutting off communication immediately.

Unfortunately, pet scammers often build websites and logos that resemble real pet transportation service providers (like us), but when you do a little research you'll soon discover that they are not legitimate. If you feel any doubts, think carefully and consider dealing locally with people you can meet, instead. 

Here are a couple examples of the questions we've been receiving. If you find yourself in a similar situation, stop replying and certainly don't send them any money!

Example 1:

Hello,

I am looking to transport a dog from Thomspon, Canada to Steinbach, MB and I was wondering what the costs would be for that?

I was also wondering if you have heard from the company Aircargo Pet Express? the reason for that is that I want to purchase a dog but the situation seems a little fishy to me since the owners of the dog say they don't want any money for him and that I would only have to cover $125 for the delivery.

Thanks,

Tori

Our Response: This is far too low of a fee to cover the relocation costs, and there is no such company as "Aircargo Pet Express." This is a scam!

 

Example 2:

Hello, my name is Alexander. I agreed to the delivery of two squirrel monkeys, and I received a letter from your website about my order. I wanted to check on the validity of this letter:

Dear customer!

You are Welcome to PETS-AIR-TRANSPORT-INTERNATIONAL navigation. We thank You for using our service, and we look forward to your cooperation. We sent this message, assuming you Mr. K. of Russia. We suggest you to read this message. We recorded today, Monday, December 08, 2014, two squirrel monkeys (SOFIE and JOEL), put on Mr. Andrey Fedorov. He said he wants to send monkeys into a new house in Russia, in the name of Mr. K.. He presented all the necessary documents required to send monkeys. He gave us all the information and the address at which the monkey must be transported and delivered, in which he used to book the ticket for monkeys. Below is the full address is given to us...

Our Response: This is definitely a scam. If our company was handling a pet move, we would be in touch with the client directly. Also, you can often be tipped off that something is a scam when the grammar, punctuation and general feel of the email are imprecise and inaccurate. Again, there is no such company as "Pets-Air-Transport-International" -- those are just words strung together.


Example 3: 

Hi PetRelocation,

The owner states that the English bulldog puppy has all shot records, and they are requesting 50 dollars for the relocation. Is this possible from Mexico to Texas for this price?

Thanks,

Jose

Our Response: Fifty dollars is not nearly enough to cover the costs of a pet move from Mexico to Texas, as the airfare alone would be much more than this. This is a scam. 

 

Please read more about pet scams in order to stay smart and informed. Good luck out there, and please let us know in the comments if you have any questions or advice for your fellow pet lovers!

Not Your Average Pet Travel Question: International Hamster Travel

Monday, December 8, 2014 by Pet Travel Questions

Name: Janice
Number of Pets: 1
Pet Type: Hamster
Pet Breed: Syrian
From: Israel
To: UK

Hi PetRelocation,

Do I need any special paperwork to transport a little hamster from Israel to the UK? I am traveling on Wednesday and today is Monday. At the very last minute I would like to give my sister's hamster a new home, as she is struggling to take care of him properly and I would love to take him back to the UK with me.

I know that from the EU no special quarantine is required but what about Israel? Also would there be a large cost? Would the hamster be able to travel in the cabin with me in a small carry box? I am flying with EasyJet. Would it be very pricey? Would it be very stressful for him?

Many thanks,

Janice
 

Hi Janice,

Thanks for contacting us! You'll want to check with UK's official government website to find out about pet import rules. Per this site, it appears that hamsters coming from Israel must must undergo a four month quarantine under the Rabies (Dogs, Cats and other Mammals) Order 1974 and also need an import license. Read more about the process here

If moving forward, you would also want to check with the airline directly to find out about their rules regarding the transport of small animals (every airline is different), and you should check with the Israel Department of Agriculture to find out about export permits, procedures, etc.

As you can see, it sounds like moving a hamster to the UK wouldn't be an easy task (especially in such a short time frame). You're welcome to contact us for more info or use IPATA.org to seek out an alternate opinion, however. 

Thanks again for the question, and good luck with everything!

Pet News Links: Pet Travel Myths and Controversies

Friday, December 5, 2014 by Caitlin Moore

The numbers don't lie: Airlines are pretty good at transporting pets

The best dog books of 2014.

This is how cats show affection to people.

#MindTheChat: Catch up with the fun pet travel Twitter chat we had this week with BBC America!

The controversies surrounding emotional support animals.

Finding Rover is an app that uses facial recognition to help bring lost dogs home.

 

Bela

Have a relaxing weekend!

 

 

What Does a Domestic Dog Relocation Entail?

Monday, December 1, 2014 by Pet Travel Questions

Name: Heather
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Lab and Dachshund
From: Boerne, TX
To: Charlottesville, VA

 

Hi PetRelocation,

How will the dogs be moved? What is the time frame and what is the estimated cost?

Thanks,

Heather

 

Hi Heather,


Thanks for your inquiry! We'd be happy to go over a few pet relocation basics. To summarize, the best way to move two dogs from Texas to Virginia would be via cargo on a pet-friendly airline. 

Here are a few specific things to consider when preparing for such a pet move:

 

All told, the process can take up to a few weeks, so we advise starting to research and plan well before you'd like to move. The costs will depend on a few factors (including the size of your dogs), but we'd be happy to offer you an estimate if you contact us.

Hope this helps to get you started, Heather. Please let us know if we can be of further service!

Incredible Experiences: Zelphie's Move to Singapore

Wednesday, November 26, 2014 by PetRelocation.com Customer

Zelphie just moved to Singapore! Here's a note from her owner sharing some details about their happy reunion.

Hi Brooke and Sarah!

Zelphie is here! And I've gotten to see her! It was such an exciting day. She had a lot of energy and was bouncing off us all. She is a bit bigger then when I last left her!

Thank you so much for making the necessary arrangements to get her here safe. I cannot express my gratitude enough. Here are some pictures of Zelphie! :)

Thank you for reuniting us!

 

zelphie

Zelphie in Singapore

 

Planning to move a pet to Singapore (or somewhere else)? Please contact PetRelocation for information about our door-to-door pet transportation services worldwide. 

What Paperwork is Needed for Domestic Pet Travel?

Tuesday, November 25, 2014 by Pet Travel Questions

Name: Elizabeth
Number of Pets: 1
Pet Type: Dog
Pet Breed: Chihuahua
From: Los Angeles, CA, USA
To: Seattle, WA, USA

 

Dear PetRelocation,

I'll be traveling to the state of Washington for the weekend (NOT MOVING). What documents are needed to allow my pet to enter the state of Washington?

Thank You,

Elizabeth

 

Hi Elizabeth,

Thanks for your question! Regardless of whether you're moving or just taking a quick trip, you'll need to supply the airline with a health certificate issued by your vet stating that your dog is healthy and fit to fly.

In addition, we recommend having proof of an up-to-date rabies vaccine as well as a microchip. Take a look here for more information.

If you're driving to Washington the health certificate is not necessary, but we still suggest having proof of a current rabies vaccine, accurate ID tags and a travel crate your dog feels safe spending time in along with plenty of road trip supplies. Here are more tips for how to take a dog-friendly road trip

Hopefully this answers your question, Elizabeth. You're welcome to look over these basic travel tips from our blog, as well, and please contact us if you're ever interested in seeking out door-to-door pet transportation services.

Have a great trip!

 


 

Incredible Experiences: An Update from Bee and Bo

Tuesday, November 25, 2014 by PetRelocation.com Customer

We love receiving updates from past clients! Here's one that just arrived from Bee and Bo, who moved from Texas to Florida about a year ago.

Hello Heather! I wanted you to know that PetRelocation has another move to be proud of. Bee and Bo have made a perfect transition from their home in Texas to their new home in Florida.

bee & bo

Not only did you all take great care of those two, but you reduced my stress level drastically. I was an emotional wreck when Bethany and Anna came to pick up the girls early on the morning of 11/19/13. They were so sweet and caring with the B's and with me.

The lovely lady who transported the girls from the Orlando airport to my home was incredibly calming and helpful, too. She made sure that we showed them their litter box right away, and then advised me to keep the environment low key until they got their sea legs.

cat on moving boxes

Bee and Bo really enjoy their new surroundings, especially the screened-in pool area, where they can wander, hunt down lizards, and watch all the birds up close. They are healthy, happy, and thriving.

Thank you so much for your professionalism and your kindness.

Sincerely,

Patti, Bee and Bo  

--

Thanks to Patti for this fabulous update! Moving a pet soon? Please contact PetRelocation if you're interested in hiring some assistance.

Questions about Ferret Travel to the United States

Monday, November 24, 2014 by Pet Travel Questions

Name: Stephanie
Number of Pets: 1
Pet Type: Ferret
From: Sasebo, Japan
To: Norfolk, VA

 

Hi PetRelocation,

Hello, I am interested in becoming a ferret owner and I want to make sure that I will be able to transport him once I move from Japan back to the States. We are currently scheduled to move to Norfolk, VA, but not for another year. I was just trying to get an idea of how this would work and if it's possible? Any advice would be much appreciated :)

Thanks so much,

Steph

 

Hi Steph,

First of all, it's very smart to research pet travel well in advance in order to avoid complications, so cheers to you for being proactive!

The United States is one of the more lenient countries when it comes to importing pets, and according to the USDA, there are no official animal health requirements for ferrets coming into the US. That being said, you'll want to check with the airline you're planning to use to find out what they require.

Typically, airlines need to see a vet health certificate stating your pet is healthy and fit to fly, and they will have specific requirements for the travel crate, as well. In addition to double-checking with the airline(s), it might also be helpful to discuss ferret travel with a vet so that you can ask any questions you have relating to health and travel.

Hopefully this helps to get you started! Please contact us if you're interested in finding out more about our services, and good luck with everything.