Quantcast
Help Me Move My Pet

Transporting Pets to Australia

Monday, September 29, 2014 by Pet Travel Questions

Name: Gurpreet
Number of Pets: 1
Pet Type: Dog
Pet Breed: Labrador
From: India
To: Australia

 

Dear PetRelocation,

Can you please explain whole process and expected amount. I know India is non approved country and process is little bit hard, but still we are willing to move our dog.

Thanks,

Gurpreet

 

Hi Gurpreet,

Thanks for your inquiry! Moving your dog to Australia will require several steps and will not be cheap, but that doesn't mean it's impossible.

To start, you'll want to research an approved country that makes sense for you to move to, as your dog will need to go there as an intermediate step. The best source for you to rely on is the Australia Government Department of Agriculture website, which provides an overview of the approved countries as well as the timeline and vaccinations required. Here is where the site specifically discusses how to move to Australia from a non-approved country.

Essentially, you don't need to remain in the Category 3 (intermediary) country for the whole pre-export process, but you do need to have all vaccinations, exams and tests done there and your dog must be exported directly from there.

It depends on where you end up going, but generally speaking international moves cost at least $2,500 USD and maybe significantly more (your dog's weight/size is also a factor, as this affects the airline cargo fee). Note that, due to an increase in quarantine costs, moving pets to Australia has become significantly more expensive recently. You can find out more about the quarantine costs, etc., here.

We'd be happy to discuss our door-to-door services with you if you're interested in hearing about them, and if you'd like to find an agent on your own who may be able to help, we recommend searching through IPATA.org.

Hopefully this helps to shed some light on the steps required! Please let us know if you have more questions or if you think we can help in any way.

Good luck!

Planning Safe Cat Air Travel

Thursday, September 18, 2014 by Pet Travel Questions

Name: Maureen
Number of Pets: 5
Pet Type: Cats
Pet Breed: Domestic
From: Bourne, MA
To: Seattle, WA

 

Hi PetRelocation,

I am planning to move to Bainbridge Island, WA. I am trying to find a safe way to relocate my five cats. When you relocate cats, are they transported in a cargo area of a plane? I would also like to find our how this process works and an estimate of the price. Are there any veterinary people that travel with the pets? One of my cats has asthma.

Thank you,
Maureen
 

Hi Maureen,

Thanks for your question, we'd be happy to share some tips and advice with you. To start, take a look at the domestic pet travel requirements for the United States.

Typically, when moving a long distance with this many cats, we would book a flight in the cargo area on a pet-friendly airline such as United. Though cargo travel initially sounds scary to many pet owners, when handled by an experienced and dedicated airline it is a safe choice. Pets are the last to be loaded onto the aircraft and the first to be removed, and during flight they are in a pressure and temperature-controlled area.

In terms of costs, airline rates are calculated based on the weight and amount of space your cats and their crates take up, and vet fees should also be factored in for the visits/paperwork referenced above. If you decide to hire help with transportation to the airport, etc., the overall cost will increase.

You can help your cats prepare for the flight by working to crate-train them in the weeks before you move, and it's always a good idea to discuss any health-related questions you have with your vet. We have helped pets with various health issues move before -- it may require special planning and care, and we'd be happy to discuss your options with you.

If you would like to hear from one of our Specialists about our door-to-door services, please fill out our free quote form. Hope this helps to get you started, and please let us know if we can be of further assistance. Good luck!

How to Transport Dogs to New Zealand

Monday, September 15, 2014 by Pet Travel Questions

Name: Suzie
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Thai dogs / Labrador mix Thai
From: Thailand
To: New Zealand

 

Dear PetRelocation,

I know New Zealand does not allow a direct import from Thailand to New Zealand, so my questions are:

1. Which country near New Zealand would they go to first?

2. Do my dogs get their microchip and vaccinations in Thailand before leaving?

3. What are the exact steps I need to take in order to get my dogs to New Zealand?

4. The cost of air fares, quarantine, freight, and anything else I need to know.

I'm a bit lost as to were to start, any help is much appreciated.

Thanks,

Suzie

 

Hi Suzie,

Thanks for reaching out -- we'd be happy to offer some information about pet travel to New Zealand.

First, take a look at the countries from which it's possible to bring your pets --  here is the official guidance document to assist you. It's most likely you'll move your dogs from Thailand to a Category 3 country (whichever one makes the most sense for you), and then from there eventually to New Zealand. Your dogs will have a minimum 10-day quarantine upon arrival (please review the full timeline and list of requirements).

To find out what the import requirements will be for the stopover country, you can search online for the Ministry of Agriculture website for the relevant country or take a look here for a general idea (these rules are geared towards pets coming from the United States but they'll give you an idea of what to expect).

The costs will depend on several factors, Suzie, but this process will not be cheap. You can start to form an estimate by looking at quarantine facility costs, researching cargo costs through airline websites, or, if you're interested in our services, by filling out our free online quote form or by giving our office a call. With a few more details a Specialist will be able to tell you more about your move options and the associated costs.

Moving pets can be overwhelming, but we'd be happy to help! For a little more about what it's like to move a pet to New Zealand, here's the story of Wednesday the cat, who moved there from the United States. As you'll see, the process took several weeks, but she made it safely and the family was happily reunited.

Thanks again for your question, and we look forward to hearing from you!


 

Planning Dog Travel to Denmark

Thursday, September 11, 2014 by Pet Travel Questions

Name: Teddy
Number of Pets: 2
Pet Type: Dog
Pet Breed: Newfoundland
From: California, USA
To: Denmark

Hi PetRelocation,

I'm Planning a move to Denmark in the next 2-4 weeks.

Dog #1: 17 months, born in the USA and updated with all vaccines (last saw a vet in late Aug. 2014), has a microchip.

Dog#2; 3 months, born in Denmark and arrived in the US in late Aug. 2014 with papers and the EU Passport for dogs (last saw a vet a few days after arrival), has a microchip.

Questions:
1. What documents, etc. do I need to transport the dogs?
2. What is the cost?
3. What airline will you be using (I can fly out of San Francisco, Oakland, Sacramento and as last resort Los Angeles)?
4. I will have a friend pick up the dogs in Denmark as I want then transported as soon as possible while I arrange the move.

Thanks,

Teddy

 

Hi Teddy,

It sounds like you have a great start, and we'd love to assist you with planning the rest of your move. First, if you think you'd like to find out more about our door-to-door services, please call us at 1-877-PET-MOVE or fill out our free quote form as soon as it's convenient (since your move is coming up pretty quickly).

Now, here are the pet import requirements for Denmark. Feel free to look over them carefully to make sure that you are prepared to meet them all. We typically use KLM or Lufthansa for flights to Europe, and we have flown pets between SFO and CPH so that would most likely be an option for you. (A Specialist will be able to tell you more about your options once they hear more details from you.)

The cost will also depend on knowing a few more things -- the weight and height of your dogs, for example. You'll also need airline-approved travel crates for each dog, which will factor into the price if you don't have any yet.

Please review this information and then let us know if you'd like further help. Either way, have a safe and smooth relocation to Denmark!

 


 

Moving Pets to the UK

Monday, September 8, 2014 by Pet Travel Questions

Name: Mindy
Number of Pets: 1
Pet Type: Dog
Pet Breed: Vizsla
From: Louisiana
To: London

 

Hello,

About how much would it be to transport my 50 lb dog from the US to London? Also, what are the import requirements, and how long will our dog be quarantine?

Thanks,

Mindy
 

Hi Mindy,

Moving pets to the UK requires following the import requirements outlined here. Good news: there is no quarantine required, but you do need to carefully follow the Part A entry rules, which include having your dog microchipped and vaccinated against rabies.

We offer door-to-door services for pet moves around the world, meaning we would work closely with your dog's vet to make sure all vaccines and paperwork are in order, book the flight on a pet-friendly airline, and provide transportation to and from the airport. Our costs for one medium/large dog from the United States to the UK generally start at around $3,000. If you're interested in our services and would like a more precise estimate, please fill out our free quote form and a specialist will get back to you with more information.

Finally, please take a look at our blog for some general information about how to move pets safely, and feel free to read the move stories of some of our recent clients to find out more about what the process entails.

Hope this helps, and we hope to hear from you again!

PetRelocation Team Member Spotlight: Meet Whitney!

Wednesday, August 20, 2014 by Core Values

The Core Values here at PetRelocation -- Integrity, Teamwork, Wisdom, Commitment and Innovation -- drive the work that we do and are illustrated by the people we hire.

Recently we introduced you to Penney, one of our dedicated Client Care Specialists, and today we'd like you to meet Whitney, another of our hard-working team members doing her best to make every pet move and client interaction an incredible experience.

Want to know more about what it's like to work at PetRelocation? Here's what Whitney had to say about her life as a PetRelocation Consultant.

whitney & maggieMy Journey with PetRelocation (so Far)

Day to Day

Working here is not routine or predictable, and I wouldn’t have it any other way! Discussing unusual moves – whether it is a unique pet or less familiar location – with our clients certainly keep us on our toes.

Rats, fish, birds, snakes -- they all have very different needs when it comes to transportation as well as differing import and export requirements! I often still answer calls that initially get me stuck – most recently about how to move a chicken to Vietnam (not easy)!

How I Got Here

When I stumbled upon a job listing for this company, I knew it was right for me. The position seamlessly connected my previous sales, customer service and animal experience. At this point I had no idea that there was such a huge market for this service (and my grandma will never understand: “It costs HOW MUCH to move a cat??” – love you Granny)!

Learning all of the rules, requirements and procedures involved has been quite challenging. We all gain and share knowledge every day. My co-workers have been so helpful and we all strive to provide the best experience possible to each client and their furry travelers!

The Best Parts

The most rewarding part of this job is the reunions – seeing happy owners and pets greet each other after the journey is over. I recently had the pleasure of delivering Bane, a beautiful husky, to his owners who just moved to Austin. Their excitement was contagious. I left with a huge grin and a feeling of accomplishment.

Of course, having pets in the office is a huge perk as well. There’s a dog running around daily, a resident hamster, and we even had a cat in for picture day! My pup Maggie really enjoys this.

Continuing the Journey

Change is inevitable here. This is a very unique industry with ever-changing rules and requirements, and there certainly isn’t a handbook explaining the ABCs of importing/exporting pets to every country in the world. I feel lucky to be a part PetRelocation -- a leader in our industry and a knowledgeable team that makes it all possible.

Meet the rest of the PetRelocation team, and please contact us if you have questions about your upcoming pet move.

Pet Move of the Month: Tessa's Journey to Brunei

Wednesday, August 13, 2014 by PetRelocation.com Customer

tessaOur latest Pet Move of the Month qualifies as a true relocation adventure -- an exciting location, a long but ultimately smooth journey, a happy release from quarantine, and of course, an adorable and well-loved dog.

Meet Tessa, who we helped move from Houston to Brunei, and thanks to her owner Joe for kindly answering our questions!

What brought about your move?

My work transferred me to Brunei. 

Have you ever moved a pet internationally before this?

No.

What were some of your initial concerns?

My foremost concern was how Tessa would do in a crate on the long flight (food, water, exercise, comfort, maintaining a clean crate, etc.).  Another concern included how she would react to strangers handling her crate.  

What surprised you about the pet travel process? Anything notable about Brunei and the quarantine process there?

No real ‘surprises’ with the travel process itself, that was explained in great detail before Tessa traveled.  I just had a heightened sense of anticipation from the time she departed the States until I saw her again in Brunei.  The only hiccup came when she got delayed in Amsterdam due to local holidays on her onward travel route.  I was very happy I was provided daily updates on her from Amsterdam and every arrival and departure along the way.      

 

tessa

Tessa and her impressive digs

 

Brunei is very strict about pet importation. Travelers coming to Brunei with pets must obtain a permit prior to importation of the animal by requesting entry from the Department of Agriculture Veterinary Office.  Brunei law requires a 6 month quarantine for all animals entering the country.  That rule may fluctuate depending on status of the owner (diplomatic personnel, military personnel, etc.).

In any case, pet owners can apply for early release from the quarantine facility, but the pet is required to serve the remainder of quarantine time in ‘home confinement’.  A colleague of mine whose pet arrived in Brunei just before Tessa applied for early release and had his pet home in one week.  I applied as soon as Tessa arrived, limiting her time in the quarantine facility to just over a week.  

How has Tessa handled the transition so far?

Tessa has been great throughout this entire process.  She has remained friendly and very inquisitive about her new environment.  As soon as she got to her new house, she checked the whole place out then found a spot on the bed for a nap.  Our pets really are more resilient than we give them credit for.  

Is Brunei a pet-friendly place to be?

Being a predominantly Muslim country, dogs are usually not kept as pets in Brunei.  The locals do understand, though, and accept that Westerners will have dogs in and around their homes.  Strict local Muslims will not enter a home where a dog resides.  However, there are enough local places for her to run and play and there is a growing expat community of people who also have dogs, so Tessa will have playmates.   

 

omar ali saifuddien mosque with stone boat and lagoon at night

Sultan Omar Ali Saifuddien Mosque

 

As Brunei is mostly jungle, there are still many wild animals in close proximity to homes that can cause serious injury or death to pets. Most common are monkeys and monitor lizards. Monkeys may be scared of dogs, but the monitor lizards are known to be aggressive when hunting food.

I thought about that one night as she and I were on a walk on a road near the house. All of the sudden the trees seemed to come alive with screaming monkeys. They didn't like having Tess around. When she got close to the trees they climbed higher but followed us and stayed vocal the whole time we were in the area. Kinda cool actually, and Tess stayed calm and didn't see what the big deal was all about.

What advice do you have for people who might be planning a pet move?

Be sure to do research on the country where you intend to take your pet, including social norms/customs, support network (i.e. veterinarian, boarding facilities, etc.) and the type of food available locally.  I have traveled extensively and seen many times where the host government may approve or allow the importation of animals but the reaction from the community may not always be welcoming.  This can strain relations with neighbors and acquaintances and limit the experiences you can share with your pet.      

 

tessa

Making herself at home

 

What made you decide to hire PetRelocation to assist you?

I contacted several transport services when I learned I was going to move, including transport services recommended by my employer.  These companies could not provide detailed answers regarding the shipping process or their support network to ensure Tessa arrived safely and on time.  PetRelocation was able to provide all these answers and followed up with calls and emails to ensure I was up-to-date and comfortable with the entire process. 

--

Great story and excellent advice! Want to know more? Read about other pets we've moved and please contact us if you'd like some assistance making your own relocation an incredible experience.

U.S. Department of Transportation Expands Airline Reporting Requirements

Thursday, July 17, 2014 by Caitlin Moore

Beginning Jan. 1, 2015, more airlines will be required to report incidents involving the loss, injury or death of an animal during transport. This expansion of the current rule is meant to "provide consumers with a fuller picture of an airline's safety record," said U.S. Transportation Secretary Anthony Foxx.

Currently just 14 airlines have to adhere to reporting rules, but the expansion will mean that 27 carriers will now be responsible for filing annual reports detailing specific incidents as well as the number of animals carried. The definition of "animal" includes dogs and cats and also covers commercial shipments.

So what are the implications of this? As we told nbcnews.com, greater transparency is a good thing, and hopefully this will inspire every airline to do better when it comes to transporting pets. There are a handful of pet-friendly options out there now (we feel confident flying with a select few carriers, suck as KLM, Lufthansa and United), but it would be heartening and better for everyone to see greater attention paid to pet safety across the board.

Remember, pet travel is actually pretty safe overall, but there is certainly room for improvement. The pet travel industry continues to grow, and it's well past time for airlines offering pet travel options to truly commit to making their services as safe as possible. Greater accountability will help with this, and this new DOT rule is a step in the right direction.

If you'd like to know more, the Department of Transportation issues a monthly Air Travel Consumer Report and makes it publicly available on its website. If you're thinking about moving with a pet and have questions about it, please contact us.

 

pet in cargo

Cargo pet travel. (Photo Credit: Sandy Robins)

 

 

Puppy Travel Possibilities in the EU

Monday, June 23, 2014 by Pet Travel Questions

Name: Pavel
Number of Pets: 1
Pet Type: Dog
Pet Breed: Catahoula
From: Slovakia (EU)
To: Spain (EU)

Please, can you tell me what vaccinations are required and what is the minimum age to transport a puppy to Spain? Our puppy will be 10 weeks old.

Thanks,
Pavel

 

Hi Pavel,

We recommend waiting until your dog is at least 16 weeks old before you travel such a distance, as this ensures he/she can receive all the correct vaccinations and handle the trip in a healthy way. We also recommend choosing a pet friendly airline and helping your dog to be as comfortable in the travel crate as possible before departure.

Here is a link discussing pet travel requirements within the EU -- essentially you need to have a valid EU pet passport to travel within the EU.

Hopefully this helps! Please let us know if you're interested in finding out more about our services, and good luck with everything.

Australia's Multi-Step Pet Import Process

Monday, June 16, 2014 by Pet Travel Questions

Name: Kristen
Number of Pets: 1
Pet Type: Dog
Pet Breed: Mini Schnauzer
From: Palm Beach Gardens, Florida, USA
To: Brisbane, Australia

Dear PetRelocation,

We are moving to Australia in three months. We are getting our dog the RNATT test this week, but from reading the information it looks like we will not be able to move him to Australia for six months after that. Is this correct? Will he need to stay in the USA three months longer than we will? What services would you provide to assist with this?

Thanks,

Kristen

 

Hi Kristen,

Thanks for your question, we are happy to assist with some guidance.

It sounds like you've already discovered and started following the pet import requirements for Australia, but for reference here they are again. And yes, you're correct that 180 days must pass after the RNATT is given before your dog can travel to Australia and fulfill the remaining 10-day quarantine.

It often happens that pet owners need to travel ahead of their pets, and if you decide to do that you'll just need to make plans to have him boarded or have him stay with a friend or family member until it's time for him to follow you. Our door-to-door services include transportation to the airport, and we are also happy to assist with locating a boarding facility if necessary and we can help to advise you and/or your dog's caretaker regarding the remaining vet requirements, etc.

Here is more information about moving pets to Australia (note that you'll be affected by the increase in quarantine fees that was recently announced). Please contact us if you have more questions or think you'd like some assistance, and either way, good luck with everything!

Dog Travel to China: Quarantine Questions

Thursday, June 12, 2014 by Pet Travel Questions

Name: Mark
Number of Pets: One
Pet Type: Dog
Pet Breed: Border Collie
From: Not Moving but from USA
To: China


Hello,

I have been asked about coming to China at the end of August with one of my dogs who is actually a service dog for me, but I am going to do a Frisbee dog demonstration and help organize a competition. I have traveled numerous times to Europe and South America and I have no problems. I have done a lot of searches and get different answers --  yes there is a quarantine or no there is not a quarantine... Can you offer any guidance?

Thank you so very much for any help,

Mark
 

Hi Mark,

Thanks for checking in with us. Being an experienced pet traveler is great -- you'll face fewer surprises overall. China is a special case, though, as quarantine rules depend on the port of entry. We highly recommend working with a professional pet transporter of some kind to help you arrange the logistics and ensure that you can avoid any hold-ups.

You're welcome to give us a call or fill out our quote form, and if you want to research all your options you can search for agents via IPATA.org. There is also a service provider called Globy Pet Relocation that works out of China -- they're worth checking out, as well. For your reference, here are the pet import requirements for China.

If you decide to go to China, returning to the United States is a relatively straightforward process. Generally you'll want to double check with the airline to make sure you're doing all that they ask. Typically pets need a vet health certificate for the airline, and if your dog is traveling as a service animal different rules may be in place.

As you can see, traveling to China with a pet requires balancing a lot of variables, but we'd be happy to speak to you about your options if you have more questions. Good luck, and let us know if we can help!

 

Flight Decisions for Cat Travel to Canada

Tuesday, June 10, 2014 by Pet Travel Questions

Name: Chelsey
Number of Pets: 1
Pet Type: Cat
Pet Breed: DMH
From: Western Australia
To: Saskatchewan, Canada

 

Hi,

I am having a difficult time getting clear quotations from pet travel companies. Nothing is clear or itemized. Is is possible to have my cat travel as cargo with me for flying from Australia to Canada (at least two stops so this complicates things) or will I have to send her separately?

I'm assuming having her as my cargo will be cheaper? Who 'prepares' the animal at the airport, do I get to drop her off or does a vet have to prepare the crate from Australia? Will this complicate the exportation/importation process, having myself or a friend having her as cargo?

Thanks!

Chelsey

 

Hi Chelsey,

Thanks for your questions! Pet travel can definitely be confusing if you've never done it before, and we'd be happy to offer some information.

First, take a look at these frequently asked pet travel questions for an idea of how things work. You have some choices to make -- you can handle the move yourself (secure the paperwork, book the flight and check her in at the airport, etc.) or you can hire some assistance, which will cost more but will also remove a lot of the time and stress from the situation. Here are a few reasons why people choose to hire professional help with a pet move.

Also important for you to look at are the pet import requirements for Canada. You will need to visit the vet before you move and secure the correct health documents.

Finally, since it sounds like you're looking for more information about the details of pricing, here is an explanation of why it costs what it does to hire a pet transportation company to help with a move.

This is a lot of information, but feel free to take your time to look over it and then let us know if you have further questions. We arrange door-to-door pet travel services and would be happy to discuss logistics with you and give you an estimate if you're interested. The pets we move travel via cargo and usually aren't on the same flight as the pet owner -- this makes things easier by allowing the pet owner to take care of their own travel details and arrive ahead of their pet if they'd like to.

Hopefully this sets you off in the right direction. Please contact us if you'd like to talk more about your cat's move, and either way good luck with everything!


 

Pet Travel to England

Wednesday, June 4, 2014 by Pet Travel Questions

Name: Nitika
Number of Pets: 1
Pet Type: Cat
Pet Breed: Long-haired House Cat
From: Oslo, Norway (Gardemoen Airport)
To: Waybridge UK, (Heathrow)

 

Hi,

I do have some questions: How much will this cost? Can the relocation be timed to match my arrival in the UK? This is to ensure minimum transit and in-crate time for the cat. How is PetRelocation different from airlines like Lufthansa and British Airways? Do you offer more options?

Best Regards
Nitika

 

Hi Nitika,

Thanks for submitting a question to us, we'd be happy to offer some guidance. First, here are the pet import requirements for the UK. Your cat will need to follow a few rules and show proof of updated vaccines, etc. in order to be admitted to the UK.

Regarding what we do: We provide door-to-door pet transportation services, which means we help plan the pre-move details (like vaccines and paperwork), we book the flight on a pet friendly airline (often British Airways or Lufthansa), oversee customs clearance and arrange transportation to and from the airport on both ends of the trip.

Usually our clients are not on the same flight as their pet, and we try to time the arrival so that it works for the pet owner (often pet parents want to travel first so that they'll have a chance to set up the new house before reuniting with their pet).

Our costs for moving one small pet internationally usually begin at around $2500, however the actual price will depend on several factors. Handling the move yourself will probably be a cheaper option but will simply take more of your time and effort. Reasons people hire us include not having the time to plan a move or feeling overwhelmed by the process and wanting to leave the details to an experienced team.

We'd be happy to chat if you have more questions for us, Nitika. Either way, good luck with everything!

 

Cat Travel to Indonesia

Monday, June 2, 2014 by Pet Travel Questions

Name: Maria
Number of Pets: 3
Pet Type: Cats
Pet Breed: Short hair cats
From: USA
To: Jakarta, Indonesia

Dear Sir or Madam,

I am planning to move permanently to Jakarta, Indonesia with my three cats. I am really confused about where to begin and am uncertain about how to search the internet to find answers.

I am wondering what are the requirements and which airline allows to carry them into the cabin (I'm hoping to able to put them underneath seats). Please kindly advise.

Thank you so much and I greatly appreciate your help!

Maria

 

Hi Maria,

Thanks for your questions, we'd be happy to provide some information. First, you can take a look at the pet import requirements for Indonesia. Your cats will need a veterinary health certificate and you'll need to follow the procedures as outlined regarding the rabies titer test, etc. Here is more information from our website for you to look over.

We suggest booking a flight with a pet friendly airline -- we often use KLM for pet flights in this part of the world. You can check out their options to decide what may work best for you. Flying pets in the cargo area often sounds scary to people who have never traveled with a pet before, but when handled correctly this is a safe option. Please take a look at these frequently asked pet travel questions along with these common misconceptions about pet travel to help you better understand the process.

If you think you'd like some assistance and want to know more about our door-to-door pet transportation services, please fill out our free quote form.

Hopefully this helps to get you started! Good luck, and let us know if we can help with your cats' move.
 

Moving Your Pet: Air Travel or Ground Transportation?

Monday, May 12, 2014 by Pet Travel Questions

Name: DeAnne
Number of Pets: 1
Pet Type: Dog
Pet Breed: Part wire haired terrier, part dachshund
From: Albuquerque, NM
To: St. Louis, MO

 

Hi PetRelocation,

What is the estimated cost of a move like this? It seems that your service emphasizes air travel. Do you transport by car or van? Do you transport one pet at a time or a few?

Thanks,

DeAnne

 

Hi DeAnne,

Thanks for the question. Ground transportation is a possibility and there are various pet transporters out there who drive single or multiple pets where they need to go, but it's a good idea to weigh all the pros and cons before making a decision.

Because it takes longer to drive, pets spend more time in their travel crates when this method is chosen and, if you're paying someone to handle the move, it can be more expensive to cover the hourly wage of the driver, gas expenses, hotels fees, etc. than it is to fly.

Sometimes driving is preferable when transporting snub-nosed breeds, though, who tend to have health issues aggravated by air travel. In our experience, however, most people traveling with breeds that are not snub-nosed ultimately find flying preferable for long distance moves.

It's a good idea to talk to your vet about any concerns you have, and we invite you to read more about pet air travel on our blog. When handled carefully flying pets is a safe option, and the more information you can gather beforehand, the better you'll feel about whatever decision you make.

We'd be happy to discuss your upcoming move with you as well, of course. If you're interested in finding out more about our services, please call our office at 1-877-PET-MOVE or fill out our free quote form. Generally speaking, costs to move one small pet domestically begin at around $1200, but the actual number will depend on knowing a few other factors.

Hope this helps to get you started, DeAnne. Good luck, and thanks again for reaching out to us.

 

Learn More About The New Detroit Airport Pet Relief Station

Thursday, May 8, 2014 by Caitlin Moore

As the pet industry continues to grow, it can be pretty tough to keep up with all the latest products and services aimed at making life with pets easier and more fun.

For example, last month we discussed Amtrak's pilot pet travel program and various pet projects on Kickstarter, and this week have learned of a few more new developments that will affect pet travelers in particular.

Thanks to the completion of a $75,000 expansion project that includes a new indoor pet relief area, travelers with small dogs and service animals will now have an easier time at the Detroit Metropolitan airport. Only a couple other airports have facilities like this inside the terminal, and this feature can definitely save a lot of time because pets can use the area without leaving security.

Like at the Dulles airport, this relief area has fake grass, a fire hydrant and a rinse/drain system. If you plan to use this one or are wondering about options in other airports, Dog Jaunt has a great rundown of airport pet relief stations around the country (including pictures and reviews of many of them).

 

Detroit Airport Pet Relief Area (AP Photo/Detroit Free Press, Mandi Wright)

 

In other pet travel news especially of interest to international travelers and relocating families, many countries and cities outside the United States are witnessing a shift in cultural perception when it comes to pets. We often hear heartening stories from our clients, and in Dubai, where pets are becoming more and more popular, expats have started a pet taxi service in response to a ban on pets using public transportation. Sounds like things are changing everywhere in regards to where pets are welcome.

Have you come across any exciting pet news lately? Has your pet been able to use an airport relief station? Feel free to send us your tips and thoughts!

Tricky Pet Moves: Moving to Sabah, Malaysia

Wednesday, April 30, 2014 by Pet Travel Center Questions

Name: Stephanie
From: Perth, Australia
To: Kota Kinabalu, Sabah, Malaysia
Pet: Jack Russell (Bubu)

Dear PetRelocation,
 
What do I need to do to move my pet from Perth to Sabah? Where can I get all up-to-date information? Roughly how much does it cost to move my pet?

Thanks,
Stephanie
 
Hi Stephanie,

Thank you for submitting a question to us. In truth, moving pets to Sabah is no easy task, but that doesn't mean it's impossible. We have moved pets there and would be happy to offer some direction.
 
First, take a look at this overview of what it's like to move pets to Sabah and Sarawak. You'll need to follow a careful schedule of rabies vaccinations and there will be a quarantine for your dog upon arrival (30 days minimum). We recommend flying with KLM or Lufthansa, but other options may exist, as well. Your dog will also need to be microchipped and you'll need to secure the correct size and type of travel crate.
 
As you can see, there are several variables at play for a move to Malaysia, and you may decide to hire some assistance from a professional pet transport service. If you'd like to find out more about our door-to-door services, please fill out our quote form. A move like this will probably exceed $3,000 USD, but knowing more details will allow us to give you a more precise quote. If you'd like to invest more of your own time and spend less money, we recommend using IPATA.org as a resource for locating local agents.
 
Hope this helps to get you started. Please let us know if you have more questions, and good luck with everything!
 

Import Requirements for Dogs Arriving in the United States

Monday, April 28, 2014 by Pet Travel Questions

Name: Jose
Number of Pets: One
Pet Type: Dog (12 weeks and a few days old puppy)
Pet Breed: Rottweiler
From: Italy
To: Florida, USA

 

Hello,

I'm getting a puppy from a very reputable breeder in Italy, and I just wanted to know the specific rules for bringing the puppy into Florida. I'm pretty sure an International Health Certificate stating the puppy is in good health and able to fly is one of them, and I'm thinking a certificate of Rabies vaccination shot is probably another one.

I'm not sure how many days before shipping this is necessary. Also, I don't think there's a quarantine for dogs, but please correct me if I'm wrong and send me the accurate information.

Truly appreciate it,

Jose

 

Hi Jose,

Thanks for the questions. Take a look at an overview of the pet import requirements for the United States; you're correct that you need a health certificate and proof of a current rabies vaccine, and no, there is no quarantine.

It will likely take just a few days to put this together (note that the health certificate needs to be issued within 10 days of departure), as the requirements for the US aren't nearly as strict as those for many other countries.

A couple more important things: be sure to choose a pet friendly airline (we often use United, Lufthansa and KLM), and double check that you have the right type/size crate for the puppy.

Also, for safety's sake, we do recommend that dogs be at least 16 weeks old before they fly. You mentioned that you're buying your puppy from a reputable breeder, but just in case other potential puppy-buyers are reading this, we'll go ahead and include a link discussing the warning signs of puppy scams. It's great if you're getting your dog from someone you trust, but be aware that there are lots of dishonest people out there attempting to sell dogs that don't exist.

Hope this helps, Jose. Please contact us for a quote if you'd like to find out more about our door-to-door pet transportation services.

Good luck with everything!
 

Pet Travel: Ground Transport vs. Flying

Thursday, April 17, 2014 by Pet Travel Questions

Name: Chadd
Number of Pets: 1
Pet Type: Small Dog
From: Houston, TX
To: Marshall, WI

 

Hi PetRelocation,

My friend doesn't want her dog to fly. Is there a service that provides car transport within the United States?

Thanks,

Chadd

 

Hi Chadd,

Thanks for the question. It's understandable to feel nervous about pet air travel, and ground transport options do exist. Doing a Google search or using IPATA.org to find a local pet transport agent who is willing and able to make long road trips is probably your friend's best bet if that's what she is interested in doing.

That being said, if your friend learns more about air travel she may be surprised to find how safe it really can be. Here are a few links that serve as good starting points for building an informed idea of how things work:

 

Hope this helps! Please let us know if you have more questions and good luck in finding a good solution for your friend's dog move.

 

 



 

Cat Move Story: "Finally Resting in Their New Home!"

Thursday, April 10, 2014 by PetRelocation.com Customer

Name: Christine
Pets' Names: Toulah, Sheba and Tahra
From: Los Angeles, CA
To: London, UK
 

My recent move to the UK was made possible due to the dedication, professionalism and exceptional service that PetRelocation provided.

Although I had planned my trip many months earlier, I had an unexpected family emergency that precipitated my departure out of the US within a few hours. This, of course, gave me no time to make arrangements for my cats, household effects, etc., and so it was an extremely stressful time for me leaving the county without my beloved cats, Tahra, Sheba and Toulah.

 

 

Thankfully, this is where PetRelocation showed their “big guns.” Once I was able to gather my thoughts, I called Keith and told him my dilemma. I also discussed with him my anxiousness about not being there to take my cats for their final vet check prior to departure, as they were very nervous cats and I thought someone strange taking them would unsettle them more. No worries, he says, we’ll take care of everything, just tell me what day you want them to travel, and I’ll take care of everything else.

As promised, within a day or so, Keith had flights booked and made arrangements to have my cats picked up early in the morning (7:30 a.m.) for their vet visit and then boarded at a kennel during the day until it was time for them to be transported to LAX for the 8:30 p.m. flight. I must say, it all worked liked clockwork, and I was constantly being updated on the progress of my cats via text messages up until their departure. Of course, I was still a little worried about how they would fare with this extended travel time, as the early pickup time had now increased their travel time from around 17 hours to roughly 25 hours.

 

 

On my way to Heathrow to pick up my precious cargo, I was, to say the least, very nervous. As I arrived at the pet reception area at Heathrow, I was scared to even ask how my cats had fared on the long journey. I thought, so long as I don’t ask, I won’t be the beholder of bad news. However, I had nothing to worry about, as I received a call from Keith telling me that everything was fine with my cats and all their paperwork was processed and they were ready to come out any minute. I thought, How did he know that? Amazing. It was then that I knew everything was “just fine,” and I started to relax.

On finally seeing my cats, they were in fantastic shape, alert and content in their travel carriers. I could not believe how comfortable and relaxed they all were after such a grueling journey.

I just want to thank everyone at PetRelocation, especially Keith and also Scotty, who no longer works there, for their amazing knowledge in helping me through the maze of transporting pets to the UK. These guys were unbelievably patient with me, as I ask a lot of questions and need constant reassuring, but there were never too many questions for them.

 

 

If anyone wants to transport their pet to another country, I highly recommend PetRelocation. I would not use any other company for my precious cargo. Just an amazing company with amazing people...

Christine, UK