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Help Me Move My Pet

Tricky Pet Moves: Moving to Sabah, Malaysia

Wednesday, April 30, 2014 by Pet Travel Center Questions

Name: Stephanie
From: Perth, Australia
To: Kota Kinabalu, Sabah, Malaysia
Pet: Jack Russell (Bubu)

Dear PetRelocation,
 
What do I need to do to move my pet from Perth to Sabah? Where can I get all up-to-date information? Roughly how much does it cost to move my pet?

Thanks,
Stephanie
 
Hi Stephanie,

Thank you for submitting a question to us. In truth, moving pets to Sabah is no easy task, but that doesn't mean it's impossible. We have moved pets there and would be happy to offer some direction.
 
First, take a look at this overview of what it's like to move pets to Sabah and Sarawak. You'll need to follow a careful schedule of rabies vaccinations and there will be a quarantine for your dog upon arrival (30 days minimum). We recommend flying with KLM or Lufthansa, but other options may exist, as well. Your dog will also need to be microchipped and you'll need to secure the correct size and type of travel crate.
 
As you can see, there are several variables at play for a move to Malaysia, and you may decide to hire some assistance from a professional pet transport service. If you'd like to find out more about our door-to-door services, please fill out our quote form. A move like this will probably exceed $3,000 USD, but knowing more details will allow us to give you a more precise quote. If you'd like to invest more of your own time and spend less money, we recommend using IPATA.org as a resource for locating local agents.
 
Hope this helps to get you started. Please let us know if you have more questions, and good luck with everything!
 

Import Requirements for Dogs Arriving in the United States

Monday, April 28, 2014 by Pet Travel Questions

Name: Jose
Number of Pets: One
Pet Type: Dog (12 weeks and a few days old puppy)
Pet Breed: Rottweiler
From: Italy
To: Florida, USA

 

Hello,

I'm getting a puppy from a very reputable breeder in Italy, and I just wanted to know the specific rules for bringing the puppy into Florida. I'm pretty sure an International Health Certificate stating the puppy is in good health and able to fly is one of them, and I'm thinking a certificate of Rabies vaccination shot is probably another one.

I'm not sure how many days before shipping this is necessary. Also, I don't think there's a quarantine for dogs, but please correct me if I'm wrong and send me the accurate information.

Truly appreciate it,

Jose

 

Hi Jose,

Thanks for the questions. Take a look at an overview of the pet import requirements for the United States; you're correct that you need a health certificate and proof of a current rabies vaccine, and no, there is no quarantine.

It will likely take just a few days to put this together (note that the health certificate needs to be issued within 10 days of departure), as the requirements for the US aren't nearly as strict as those for many other countries.

A couple more important things: be sure to choose a pet friendly airline (we often use United, Lufthansa and KLM), and double check that you have the right type/size crate for the puppy.

Also, for safety's sake, we do recommend that dogs be at least 16 weeks old before they fly. You mentioned that you're buying your puppy from a reputable breeder, but just in case other potential puppy-buyers are reading this, we'll go ahead and include a link discussing the warning signs of puppy scams. It's great if you're getting your dog from someone you trust, but be aware that there are lots of dishonest people out there attempting to sell dogs that don't exist.

Hope this helps, Jose. Please contact us for a quote if you'd like to find out more about our door-to-door pet transportation services.

Good luck with everything!
 

Pet Travel: Ground Transport vs. Flying

Thursday, April 17, 2014 by Pet Travel Questions

Name: Chadd
Number of Pets: 1
Pet Type: Small Dog
From: Houston, TX
To: Marshall, WI

 

Hi PetRelocation,

My friend doesn't want her dog to fly. Is there a service that provides car transport within the United States?

Thanks,

Chadd

 

Hi Chadd,

Thanks for the question. It's understandable to feel nervous about pet air travel, and ground transport options do exist. Doing a Google search or using IPATA.org to find a local pet transport agent who is willing and able to make long road trips is probably your friend's best bet if that's what she is interested in doing.

That being said, if your friend learns more about air travel she may be surprised to find how safe it really can be. Here are a few links that serve as good starting points for building an informed idea of how things work:

 

Hope this helps! Please let us know if you have more questions and good luck in finding a good solution for your friend's dog move.

 

 



 

Cat Move Story: "Finally Resting in Their New Home!"

Thursday, April 10, 2014 by PetRelocation.com Customer

Name: Christine
Pets' Names: Toulah, Sheba and Tahra
From: Los Angeles, CA
To: London, UK
 

My recent move to the UK was made possible due to the dedication, professionalism and exceptional service that PetRelocation provided.

Although I had planned my trip many months earlier, I had an unexpected family emergency that precipitated my departure out of the US within a few hours. This, of course, gave me no time to make arrangements for my cats, household effects, etc., and so it was an extremely stressful time for me leaving the county without my beloved cats, Tahra, Sheba and Toulah.

 

 

Thankfully, this is where PetRelocation showed their “big guns.” Once I was able to gather my thoughts, I called Keith and told him my dilemma. I also discussed with him my anxiousness about not being there to take my cats for their final vet check prior to departure, as they were very nervous cats and I thought someone strange taking them would unsettle them more. No worries, he says, we’ll take care of everything, just tell me what day you want them to travel, and I’ll take care of everything else.

As promised, within a day or so, Keith had flights booked and made arrangements to have my cats picked up early in the morning (7:30 a.m.) for their vet visit and then boarded at a kennel during the day until it was time for them to be transported to LAX for the 8:30 p.m. flight. I must say, it all worked liked clockwork, and I was constantly being updated on the progress of my cats via text messages up until their departure. Of course, I was still a little worried about how they would fare with this extended travel time, as the early pickup time had now increased their travel time from around 17 hours to roughly 25 hours.

 

 

On my way to Heathrow to pick up my precious cargo, I was, to say the least, very nervous. As I arrived at the pet reception area at Heathrow, I was scared to even ask how my cats had fared on the long journey. I thought, so long as I don’t ask, I won’t be the beholder of bad news. However, I had nothing to worry about, as I received a call from Keith telling me that everything was fine with my cats and all their paperwork was processed and they were ready to come out any minute. I thought, How did he know that? Amazing. It was then that I knew everything was “just fine,” and I started to relax.

On finally seeing my cats, they were in fantastic shape, alert and content in their travel carriers. I could not believe how comfortable and relaxed they all were after such a grueling journey.

I just want to thank everyone at PetRelocation, especially Keith and also Scotty, who no longer works there, for their amazing knowledge in helping me through the maze of transporting pets to the UK. These guys were unbelievably patient with me, as I ask a lot of questions and need constant reassuring, but there were never too many questions for them.

 

 

If anyone wants to transport their pet to another country, I highly recommend PetRelocation. I would not use any other company for my precious cargo. Just an amazing company with amazing people...

Christine, UK

Planning Cat Travel to Italy

Wednesday, April 9, 2014 by Pet Travel Questions

Name: Ray
Number of Pets: 2
Pet Type: Cats
Pet Breed: Russian Blue & Long Hair Tabby
From: Joshua, TX
To: Arona, Italy

 

Dear PetRelocation,

Can you provide me details for transporting my two cats? How does the process work to bring them to Italy?

Thanks,

Ray

 

Hi Ray,

Thank you for your question. You can start by taking a look at the pet import requirements for Italy to get an idea of what to expect. To summarize, going to an EU country means you'll need microchips, vaccines and the correct documentation for your cats.

We also recommend choosing a pet friendly airline, and your cats will need airline-approved travel crates that they're hopefully okay with spending time in (if you need some crate-training tips please take a look at our blog). It's important to start arranging your travel details a few weeks before your planned departure date.

Please let us know if you have further questions, and if you'd like to find out more about the door-to-door services we offer, you're welcome to fill out our quote form.

We look forward to hearing from you and wish you lots of luck with your move!
 

Breaking Down (and Understanding) Pet Travel Costs

Thursday, April 3, 2014 by Pet Travel Center Questions

Name: Robin
From: Melbourne, Australia
To: Vancouver, Canada
Pet: My baby is called Leo, he is a Spoodle and will be 6 years old in October
 
 
Dear PetRelocation,
 
I am very nervous, as I am not sure how my dog will cope with such a long flight. I am also getting very expensive quotes from companies in Australia, however my friends are paying a lot less for transporting their Spoodle from London to Vancouver.
 
Could you please tell me if you could assist? What will be the costs involved? I am already in Canada. Lastly, is it safe for him to travel, and are there any requirements that I need to be aware of for Canada?
 
My main concerns are that pricing seems to be high and I'm worried about Leo's well-being in the hold. Also, once I go back to Australia, will it be easier for him to go back? He is a very healthy and a bubbly dog -- all he wants is attention.
 
Thanks,
Robin
 
Hi Robin,
 
Thanks for contacting us with your questions -- hope we can help!
 
First, take a look at the pet import requirements for Canada. There is no quarantine, but you'll need to make sure your dog's paperwork is in order. If you ever decide to bring him back to Australia, you'll need to meet a much stricter set of rules and there will be a 10-day quarantine (based on current requirements). You can find more information from Australia's official website.
 
Second, many people do feel nervous about flying their pet in the cargo area, but if you choose a pet friendly airline and learn about how things work, you'll hopefully become more comfortable with the idea. We fly pets in the cargo area of a few select airlines all the time. Again, with pet friendly airlines it's very safe (here's a more in-depth explanation of how it works).
 
It's also smart to talk to your vet about how diet and exercise are important to your pet travel preparations, and you'll need to work to help Leo get used to his travel crate (if he's not already). This cuts down on his overall stress level and will make the flight safer and smoother for him.
 
Choosing a door-to-door service provider to handle your move won't be cheap, but arranging all the moving parts does require quite a bit of time and expertise. If you'd like a quote from us to see how we compare to the other providers you've talked to, please fill out our free online quote form. Typically an international move for one small pet begins at around $2500 USD (but the actual cost will depend on a few more factors). Here's a post from our blog discussing the costs of pet travel
 
Hopefully this helps to get you started. If you have further questions just let us know, and either way, good luck with everything!
 
 

Common Concerns About Dog Travel

Monday, March 24, 2014 by Pet Travel Questions

Name: Jan
Number of Pets: 1
Pet Type: Dog
Pet Breed: Great Pyrenees Puppy
From: Dallas, TX
To: Erlanger, KY

 

Dear PetRelocation,

I need to transport a puppy from my home in Dallas, TX to my sister's home in Erlanger, KY. I have never done anything like this before and would like to know how your services work.

I am concerned the dog will be scared during transport. Do you have ways to minimize the trauma they experience during travel?

Thanks,

Jan


Hi Jan,

Thanks for your question -- it's certainly normal to feel uncertain about how a pet will handle a cross-country move, but we hope we can help dispel a few myths and worries.

In terms of what we do, we provide door-to-door transportation services that include overseeing the completion of travel paperwork and arranging the flight and/or ground transport from the old home to the new one. We work with pet friendly airlines and will also guide you to make sure the right travel crate is chosen. For a domestic move, your dog will need to have proof of updated vaccines and, if the dog is flying, a vet health certificate issued within 10 days of travel.

Sedation is not recommended and highly discouraged, and if you have a nervous pet you can help them prepare through crate training and exercise. Take a look at these frequently asked pet travel questions for a better idea of the process; when the right choices are made, most pets handle moves (even longer international ones) with no lasting effects to their health or happiness.

We're happy to discuss the particulars in further detail if you'd like -- please fill out our free quote form or give our office a call if you're interested in talking to one of our specialists.

Thanks again for reaching out to us, and good luck with everything!


 

Dog Travel from Florida to California

Tuesday, March 11, 2014 by Pet Travel Center Questions

Name: Sandra
From: West Palm Beach, FL
To: Los Angeles, CA
Pets: German Shepherd

Dear PetRelocation,
 
We have a very large puppy that we want to give to a family member. What is the safest way to transport him (he is 8 months old and 85 lbs)? We would like to send him unescorted, if possible.
 
Any information you can share would be helpful, thanks!
 
-Sandra
 
Hi Sandra,
 
Sure, we'd be happy to offer some advice. To move a pet domestically you need to show proof of an updated rabies vaccine and also have a vet health certificate (here are the pet import requirements for the United States). The most important tips we can offer are these:
 
  • Choose a pet friendly airline, such as United
  • Make sure your travel crate is large enough and airline approved (find more info here)
  • Work to help your dog feel comfortable in his travel crate in the weeks before your move
  • Look over these frequently asked pet travel questions for more information

 

Hopefully this helps to get you started. Please contact us if you have more questions or would like a free quote for our services. Thanks again for the note, and good luck!

Pet Client Story: "Misaotra betsaka tany Madigasikara (Thanks from Madagascar!)"

Thursday, March 13, 2014 by PetRelocation.com Customer

Name: Christina
Pet's Name: Parasy
From: Madagascar
To: Arizona, USA
 

"Parasy Bitro!" I said. Parasy stopped dead in her tracks, and turned around. A half eaten sandwich was hanging out of her mouth.

I adopted Parasy as a Peace Corps Volunteer in Madagascar, a few days after arriving in my village. She was scrounging around a trash pit searching for food. I adopted her, and a month later, I knew I was going to take her home.

She helped keep me sane in as culture shock set in and was a built in protection system. I did some research and realized relocating an animal was going to be a lot more work than I thought it would be. Why all the paperwork? There was no way I could do this on my own. I looked around for organizations in my free time and stumbled on PetRelocation. I bookmarked the page to come back to nearer towards the end of my service.

Maybe I could do this on my own. However, as the political situation in Madagascar became more and more unstable, I knew I wanted to get Parasy out of the country before my service was done. After all, if I got evacuated, Parasy would have to stay in Madagascar while I returned to American life.

I reached out to PetRelocation for a quote and was so pleased by the service they provided. They took the time and the money to Skype me and ask about my story, when I wanted Parasy to return, what services I wanted, etc. I knew right after getting off the phone with PetRelocation, I would trust them with Parasy's move.

Eight months and many emails later, Parasy was loaded onto a plane bound for South Africa where PetRelocation would receive her and take over the transportation to the States. Even as obstacles arose, PetRelocation handled each one professionally and efficiently. Her paperwork never made the flight from Madagascar, but PetRelocation worked hard and were able to clear her. She continued on to the States without any further issues. I got notified when she arrived at every airport and was sent photos when she officially landed on American soil.

Parasy has been in America for one week already. She is still learning the ropes, never having been introduced to carpets. My service will not be done for another month, but Parasy is in good hands with my sisters. She is currently in the process of testing them to see what she can get away with. Just recently, she figured out how to open the baby gate that kept her out of the living room while my sisters were out, and decided to have a little party. She pulled the vertical blinds off two windows and chewed everything in sight. Yep, that's my girl.

I am not looking to relocate again in the near future, but if I ever do, PetRelocation will be the company I turn to. I am 100% happy with the service they provided. Special shout-out to Lyndsey and Amber who handled Parasy's move, and even after their job was done have checked in with me to see how the little one is doing.

Thank you, PetRelocation for making Parasy's move seamless and being patient with me for all the emails I sent. You're the best, PetRelocation!
 


Pet Client Story: Xena's Move to Canada

Friday, February 28, 2014 by PetRelocation.com Customer

Here's a note from a recent client of ours who moved from Singapore to Canada:

The transportation of Xena was arranged promptly and well organized. The specialist from PetRelocation knew all the documentation requirements precisely, and I received status updates frequently. 

The one I appreciated the most was the quick responses to my inquiries which took a lot of stress away. I will definitely recommend the services of PetRelocation.

Take care and appreciate your help!

 


 

 

Coming to SXSW? Don't Miss #PuppyHour!

Tuesday, February 25, 2014 by Caitlin Moore

If you live in Austin or if your March plans happen to include a visit to SXSW, you're invited to attend a very special event that's being held at the PetRelocation headquarters in downtown Austin.

On March 8 and 9 we're partnering with GoBank, Austin Pets Alive! and Barkbox for a #PuppyHour featuring puppy playtime and the chance to adopt a dog. Mingle with fellow pet lovers, take a break between interactive sessions, and consult with the specialists who will be on hand if you have questions about how to relocate a pet.

Register to attend and check us out on Facebook to find out who else is planning to come. All are welcome, so see you then!

#PUPPYHOUR EVENT DETAILS

WHEN: 11 a.m. to 7 p.m. Saturday, March 8 & 11 a.m. to 5 p.m. Sunday, March 9 (CST)

WHERE: A short, 9-minute walk from the Austin Convention Center! PetRelocation.com Headquarters, 612 Brazos St, Austin, TX 78701

WHO: Hosts include GoBank, PetRelocation.com, Austin Pets Alive! and BarkBox. Company representatives will be available on site for demos, interviews, etc.

RSVP: On Eventbrite to make sure you don't miss this event.

 

 

Here's more about the #PuppyHour from the official press release:

PASADENA, Calif. & AUSTIN, Texas--In celebration of the South by Southwest (SXSW) Festival next month, Green Dot Corporation’s GoBank is partnering with Austin-based non-profit shelter and adoption service, Austin Pets Alive!; PetRelocation.com, an international door-to-door pet transportation service; and BarkBox, the monthly subscription box for dogs to host an innovative #PuppyHour event March 8-9 (Saturday and Sunday during the Interactive portion of the SXSW festival). The big bonus: all dogs at the event will be available for adoption.

"As innovators in the banking industry we know two things to be true: the future of banking is all about mobile, and puppies are super cute," said Sharon Pope, Head of Marketing at Green Dot Corporation (GoBank’s parent company). "As our official GoBank mascot is an adorable schnauzer named Professor Dog, we clearly have a special place in our hearts for the canine community. Partnering on this event gives us the chance to highlight the great work that Austin’s local resources have created for animals in need of adoption, as well as echo the innovative spirit that makes the South by Southwest Festival so special."

Throughout the weekend, #PuppyHour attendees will have the opportunity to pal around with pups, enjoy light refreshments and share the adorable event with friends back at home with the Twitter-enabled photo booth. To align with GoBank’s unique "Pay What You Want" membership fee, the event comes full circle, as attendees will have the option to donate between $0 and $9 to support the adoption mission of Austin Pets Alive!.

"We are thrilled to be partnering with GoBank on such a fun and worthwhile event," said Veronica Mabry from Austin Pets Alive!. "As the largest no-kill shelter in the country, we are dedicated to finding the best homes for every single puppy we house and are so grateful that GoBank will be helping us generate awareness in a unique and interactive way."

Every #PuppyHour dog that gets adopted will receive three months of BarkBox. Additionally, PetRelocation.com and their partner PetMate will be providing free-consultations for those who adopt puppies, as well as a limited amount of crates and puppy starter kits.

Watch Out for Kitten Scams!

Tuesday, February 25, 2014 by Pet Travel Questions

Name: Shawna
Number of Pets: 1
Pet Type: Cat
Pet Breed: Bengal
From: Nova Scotia
To: Surrey

Hey There,

I recently was in the search of a kitten, and a lady emailed me saying she had a kitten but was in Nova Scotia. She told me she could arrange for the kitten to be transported via pet transporters.

I received an email apparently from your services but the requirement to pay through Western Union raised a red flag. What are your payment requirements and where is your head office? I also received the following client number: 10851.

Does any of this seem to follow your procedures?

Thanks,

Shawna

 

Hi Shawna,

That's definitely a scam. We advise that you cut off all communication with that person and don't send any money, as there is no kitten (most pet scammers just use stock photos they find on the internet and never have any animals in their possession).

You can read more about pet scams here to find out about additional red flags. In general, if someone advertises a "free" pet and asks for transportation costs that need to be wired via Western Union, that is a scam. It's much better to deal locally when adopting a pet.

Unfortunately these individuals use the names of real companies (such as ours) to try to lend legitimacy to their claims, so it was smart of you to check in with us. We are not involved in situations like this and would never ask that you wire money!

Thanks for contacting us, Shawna, and let us know if you have more questions. Good luck with everything -- we hope you find a kitten to adopt in your area soon.

 

How to Travel Safely with a Pug

Monday, February 17, 2014 by Pet Travel Questions

Name: Clea
Number of Pets: 1
Pet Type: Dog
Pet Breed: Pug
From: Florida
To: Minnesota

Dear PetRelocation,

My elderly parents are moving back to Minnesota from Florida. They are too old to drive so have booked a one way airline ticket. Here's my question: the airlines have policies about shipping Pugs due to breathing issues. My mother has an elderly pug she is trying to get back to Minnesota. We are considering various options and your organization has come to mind.

Does PetRelocation offer non-airline means of travel? Have you encountered this issue before?

Thanks,
Clea

 

Hi Clea,

Yes, we've assisted with various snub-nosed breed moves and would be happy to talk to you and your mother about your options.

We do work with ground transport agents in the US who transport pets in safe, pet-friendly vehicles. We're also accustomed to arranging flights for pugs and keeping the conditions as safe as possible by choosing a pet-friendly airline, selecting a travel crate that allows plenty of good airflow, and working with clients to make sure their pets are as well-prepared as they can be for their flight.

We'd be happy to discuss the move further, so please contact us if you'd like to find out more about our door-to-door services. You can give our office a call or fill out our free quote form.

In the meantime, feel free to look over a few things on our blog that may shed light on the travel process: Frequently asked pet travel questions and how to minimize the risks of pet air travel.

Thanks for your question, and we look forward to hearing from  you!

Bailey's Pet Move Story: 'Xie Xie PetRelocation'

Thursday, February 13, 2014 by PetRelocation.com Customer

Name: Patrick
Pet's Name: Bailey
From: Shanghai, China
To: Connecticut, USA
 

We spent three years in China, where we adopted a black lab puppy. When returning to the US, our company put us in contact with PetRelocation. Any move across the world is stressful, but we were particularly concerned about the health and safety of our little girl, Bailey.

PetRelocation walked us through the entire process and went above and beyond to make sure we were comfortable about Bailey getting the proper care needed. We chose to send her on a direct flight from Shanghai to Newark (a 14-hour flight).

 

 

PetRelocation coordinated the pickup from our apartment that morning and gave her exercise before the flight and as soon as she landed. They then transported her to our family's house in Connecticut and also stopped to let her out on the way. As soon as she got out of the car, she was a very happy puppy and we could tell she was very well taken care of.

We would highly recommend PetRelocation services to anyone! They are very professional, passionate, and experienced so you will not have to worry whether your family is getting the best care possible.

 


Note: Bailey moved last fall and her family sent us this update the other day. Since they've been back in the States they had a baby (see Bailey's new little sister above) and Bailey has had the chance to see snow for the first time! Great pet move, great story.

Dog Travel from Italy to the United States

Monday, February 10, 2014 by Pet Travel Questions

Name: Carole
Number of Pets: 1
Pet Type: Dog
Pet Breed: Cane Corso (110 lb.)
From: Sicily, Italy
To: Atlanta, GA

 

Dear PetRelocation,

I need cost estimate, where to buy a large pet kennel for the flight, any special paperwork that's required, etc. I already know about getting the Health Certificate from an authorized Italian vet, and the CDC said they don't require any special papers, but I don't know things like, if it's better to fly the pet via Delta, Alitalia, etc. or are there special pet transporters?

My son has been in Sicily for 11 years and is returning to the US. He asked me to find out how to transport his dog.

Thanks,

Carole

 

Hi Carole,

Thanks for contacting us with your question. To start, please take a look at the pet import requirements for the United States. The US requires that you have an international health certificate and proof that pets are up to date on the rabies vaccine.

You can review this information about choosing the correct travel crate, as well. Many people visit a pet store to "try on" the travel crate before they buy and then buy the crate there or, if no pet stores are available to your son, he can buy one online. It sounds like his dog may need a custom crate (we have information about custom crates that you'll find through the above mentioned link, and if you have questions we can tell you more).

The price of our door-to-door services depends on a several factors, but in general international moves begin at around $2,500-$3,000 USD. If you'd like to continue to research your options, another great resource for pet travel information and finding local pet agents yourself is IPATA.org.

Finally, in terms of airlines, it's very important to choose a pet-friendly airline. We often use KLM, Lufthansa and United due to their established pet policies. Since you're flying a large dog, it will also be important to check with the airline ahead of time to make sure the cargo space in the plane will be able to accommodate the crate.

This is a lot of information, so please don't hesitate to contact us if you have questions about anything, including our comprehensive services. Thanks again, and we hope to hear from you soon.



 

Pet News Round-Up: Pet Travel Questions, Answers & Trends

Friday, January 17, 2014 by Caitlin Moore

We address your safety questions about airlines and pets traveling in cargo.

Good news for ferry-riding pets in the UK.

A pet evacuation law (that would allow pets on public transportation during an emergency in New Jersey) is a little closer to passing.

Air Canada apologizes to a soldier and her service dog.

Tips for being a good dog traveler.

Zap and Guida are featured as our Pet Move of the Month!

Speaking of Zap and Guida, here is their happy reunion video.

 

Have a wonderful weekend!

How to Plan Cat Travel to Singapore

Wednesday, January 15, 2014 by Pet Travel Questions

Name: Ashley
Number of Pets: One
Pet Type: Cat
Pet Breed: Domestic Shorthair
From: USA
To: Singapore

Hello,

I have been doing research on the requirements as far as exporting a cat from the US to SIngapore, but I am trying to get more details on how the flights would work for my cat.

Would I want to book her as cargo in a larger crate so that she could use the restroom and fly comfortably, or should I carry her on? How would she use the restroom during travel and in between flights? Are you able to help with this? She is fine traveling in a car. She has never been on a plane.

How could PetRelocation assist me in transporting her from US to Singapore?

Thank you,

Ashley

 

Hi Ashley,

Thanks for contacting us -- we've helped several pets move to Singapore safely and would be glad to offer some advice and assistance. It sounds like you're aware of the requirements, but just in case, here are the pet import rules for Singapore.

As far as the flight, we'd suggest using an airline like KLM for a cargo flight and scheduling an overnight layover in Amsterdam for your cat. This would make the trip more manageable for her by allowing a break in the middle, and it's how we commonly plan our moves. In this scenario you would not need to fly on the same plane as your cat (our clients rarely do, in fact).

If you decided to enlist our help, we would take care of door-to-door (or perhaps just door-to-quarantine) delivery as well as the pre-export paperwork, etc. Please find out more about our services here, and if you'd like a free quote, you can fill out this request form.

We hope to hear from you, Ashley! Moving pets internationally can be a bit stressful and confusing, but we're happy to apply our experience to help make the transition easier for you. Either way, good luck with everything.

 


 

Bringing a Cat Home from Brazil

Monday, December 16, 2013 by Pet Travel Questions

Name: Arthur Toso
Number of Pets: 1
Pet Type: Cat
Pet Breed: Siamese
From: Curitiba, Brazil
To: Sacramento, CA, USA

 

Dear PetRelocation,

I’m seeking information about bringing our family pet to the U.S. My family is from Brazil and recently we moved to Sacramento, California and due to airlines issues we couldn’t bring our pet with us.

We are willing now to get the family reunited again so I’d like to know if you provide a way to transport Animals from Brazil to U.S. and all issues associated with that.

I’m sure you guys have the best service for its customers, and in this case, pets.


Thank you,
Arthur

 

Hi Arthur,

Yes, we'd be happy to assist you! Here's how it works: Your cat needs to follow these import requirements for the United States, and if you decide to sign up for our services, we would help arrange the details, including the transportation for your cat to and from the airport. International moves generally start at around $2,500 USD for one small pet.

Please give our office a call or fill out our free quote form if you'd like to find out more. A relocation specialist experienced with moves such as this would be happy to speak to you further.

Thanks again for getting in touch with us, and we look forward to speaking with you soon about reuniting you with your cat.

Figuring Out Australia's Pet Quarantine Rules

Wednesday, December 11, 2013 by Pet Travel Questions

Name: Jeff
Number of Pets: 1
Pet Type: Dog
Pet Breed: Black Lab Purebred
From: Seattle, WA
To: Sydney, Australia

 

Dear PetRelocation,

I have read the instructions on your site regarding moving a dog to Australia, and I understand all of the shots and doctors visits, etc.

However, I don't understand the "quarantine" whereby 150 days of the 180 days total are "under quarantine." Does that mean that my black lab can't be with me for 180 days? Can you further explain what the entire quarantine process is with 150 days in origin country and 30 days in Australia?

Thanks,

Jeff

 

Hi Jeff,

Thanks for the questions. Figuring out the pet import process for Australia can certainly be confusing, but we'd be happy to help!

Here are a few things you should know:

-The first part of the quarantine process takes place at home and your dog stays with you. The "180 days" simply refers to how long the whole process takes from beginning to end. The final part of the process (after your dog arrives in Australia) is the part spent in a quarantine facility.

-The pet import rules for Australia are actually set to change in February 2014. For pets who meet all the requirements, the actual Australia quarantine time will be reduced to 10 days rather than the current 30 days. Go here for more information.

-If you visit the Australia Government Department of Agriculture website, you can use the instructions and the new drop-down tool to plan your move.

-If you're moving before Feb. 3, 2014, you'll still need to fulfill the Australia quarantine requirements as they currently stand.

Hope this helps, Jeff. If you'd like to find out more about our pet transport services, please fill out our free quote form. Thanks again for the great question, and good luck with everything!

 

Hiring Assistance for Dog Travel to the United States

Monday, December 9, 2013 by Pet Travel Questions

Name: Stephanie
Number of Pets: 1
Pet Type: Dog
Pet Breed: Rottweiler
From: Costa Rica
To: Orlando, FL

Dear PetRelocation,

I am living in Orlando, FL, and I am interested in getting my dog shipped from Costa Rica to Orlando, FL. Do you provide services where my dog can be picked up and shipped to Orlando, or would I have to arrange transport to your location? Please let me know what my options are.

Thank you!

Stephanie

 

Hi Stephanie,

Yes, we typically provide door-to-door pet transport services, meaning we pick up pets from your residence (or wherever Point A may be), go through customs procedures, help arrange the flight and the paperwork involved, and then take them from the arrival airport to the new home. Sometimes pet owners choose to handle portions of this process on their own, while others are happy to delegate just about everything to a team of experts.

For reference, here are the pet import requirements for the United States. Your dog will need a vet health certificate and proof of an up to date rabies vaccine.

If you're interested in talking to us further about procedures and costs, please fill out our free quote form.

Thanks for contacting us, and we hope to hear from you soon!