Help Me Move My Pet

Incredible Experiences: Bailey & Nellie's Move to Utah

Monday, March 28, 2016 by PetRelocation.com Customer

Bailey & Nellie"Excellent Care"

PetRelocation helped us arrange shipment of our two dogs during a complicated international move.

Our large Bernese, Bailey, was too big for any commercial crate on the market so they organized the construction of Bailey's own special crate.

Because the crate Bailey needed was too big for the cargo doors of any aircraft landing at our city's international airport, PetRelocation also lined up kenneling and road transport from Denver to Park City.

While probably complicated on their...

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PetRelocation Employee Profile: Mandy, Senior Client Care Specialist

Tuesday, March 22, 2016 by Core Values

MandyWith precision and empathy, the Client Care Specialists of PetRelocation carry out a long list of important tasks relating to our clients' relocations. From the early move phases to the happy reunion, our planning and logistics experts oversee the essential elements of a pet's move to ensure that all goes as smoothly as possible.

Mandy is one of our most experienced Client Care Specialists, and in her years at the company she has helped hundreds of pets complete their journeys to locations all...

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Pet Travel Q&A: Australia Pet Shipping Options

Tuesday, February 23, 2016 by Pet Travel Center Questions

Hi PetRelocation,
Which airline will allow my pets to ride in the cabin regardless of class of travel? What else should I know about moving my dogs to Australia?

Hi Ron,
Thank you for your questions!
Australia is very strict about importing pets, and one of their rules states that pets must enter the country via manifest cargo in order to allow for traceability. According to the official website, only assistance dogs may arrive in cabin. (Please find more information here.)
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Dog Travel Q&A: Traveling to Canada From Spain

Thursday, February 4, 2016 by Pet Travel Center Questions

Hi PetRelocation,
How do we make our travels work best for the dog?

Challenges: We leave Spain go into Gibraltar and fly to London, UK, spend two nights, then fly to Vancouver, Canada. Will the UK let us take the dog out of the airport to our cousin's home for the two night stay? Please let us know what we should be thinking about and organizing as we have never done this before. We really want to adopt this dog in Spain but live in Canada.

Hi Patti,
Thank you for your question!
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Pet Travel Q&A: Traveling With Cats to New Zealand

Tuesday, December 22, 2015 by Pet Travel Questions


I'm having real trouble finding a company that will help us move our cats from Denmark. Only a company called TrustForwarding appears to do flights, and they won't help with any other details like paperwork and vet visits etc. Do you know where I can get help without moving to another country for 6 months!?




Hi Jeremy,

Thank you for your question! As you probably know, Moving pets to New Zealand is quite an endeavor due to the fact that New Zealand is a rabies free nation....

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"Should I Drive or Fly My Pet Across The Country?"

Monday, December 21, 2015 by Pet Travel Questions

Hi there,

Do you provide ground transportation travel for animals moving within the United States? We do not want to fly our dog.

Thanks so much!


Hi Briana,

Thanks, great question! We do not provide ground transportation ourselves, but we do have recommendations for you.

1. You can search online for ground transport options (we recommend IPATA.org as a source for finding reputable agents).

2. You can reconsider. Many pet owners are naturally averse to the idea of air cargo travel for their...

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North America Pet Travel Spotlight: Common Obstacles (And How to Overcome Them)

Wednesday, December 9, 2015 by Top Pet Travel Destinations

North America Pet Travel Spotlight Part Three

Thus far in our North America Pet Travel Spotlight series we've discussed the basics of planning a safe trip and examined the truth about cargo pet travel. There's still more to learn, of course, and now it's time to find out about some of the most common pitfalls pet travelers face during this process. 

Your upcoming pet relocation can run much more smoothly than you might think -- especially if you take the time to read over these possible problems (and their solutions).

You don't have a travel...

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Hiring Domestic Ground Transportation for Dogs

Thursday, December 3, 2015 by Pet Travel Questions

Hi PetRelocation,

I'm interested in pricing for transporting my dogs by car, as I'd like to avoid flying the dogs. Is this a service you offer?




Hi Ashley,

Thanks for reaching out to us with your pet travel question! We currently do not offer ground transportation, however we can refer you to IPATA.org. This website lists various local pet travel agents including reputable ground transport agents.

As we recently discussed in our North America Pet Travel Spotlight, many pet travelers...

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North America Pet Travel Spotlight: The Facts About Cargo Pet Travel

Thursday, December 3, 2015 by Top Pet Travel Destinations

north america pet travel spotlight part two

Let's face it: pet travel can be confusing and stressful, so in part one of our North America Pet Travel Spotlight series we discussed the basic elements of planning a safe pet move. Now that you've mastered these essentials, it's time to dive deeper into those areas of pet travel that tend to bring up even more questions.

For example, many North America pet travelers have concerns about how their pet will be traveling if they are too big to fly in the cabin, and they're often initially opposed...

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Incredible Experiences: Chloe's Move to the Beaches of Australia

Monday, November 30, 2015 by PetRelocation.com Customer

"PetRelocation is an absolute must for peace of mind!"

Moving to a country like Australia, with its strict quarantine regulations, is a daunting process. I spent many hours researching companies before deciding upon PetRelocation.

chloe at the beach

Their reputation seemed more outstanding than the rest, and along the 6 month journey the staff proved incredible in their customer service and relationship with our Vet. As the time came for Chloe to begin the flight, transport and 10 day quarantine, PetRelocation kept...

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Incredible Experiences: Rosie's Move to the UK

Monday, November 16, 2015 by PetRelocation.com Customer

"Rosie's UK Homecoming"

Rosie has been absolutely great since she arrived with my friend Vicki. I have photos of her playing and lots of her sleeping! I cannot wait to see her again on Wednesday. 


The driver who delivered Rosie to Vicki said that Rosie was as quiet as could be in the van until he drove into our village. Then she jumped up and tried to look outside. How wonderful is that? I guess that even after a year away she could smell that she was home. 

Thank you and Meagan for your very...

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Australia Pet Travel Spotlight: Why Does It Cost so Much to Move Pets to Australia?

Monday, October 19, 2015 by Top Pet Travel Destinations

Australia pet travel spotlight part two

After starting our Australia Pet Travel Spotlight with a look at the Australia quarantine process, we now turn to another key issue: costs. Australia tends to be more expensive than many other countries when it comes to importing pets, but the more you know up front, the more you can prepare and manage some of those expenses.

Read on to find out why Australia pet travel isn't cheap and learn a few of our tips for keeping costs lower. Want to discuss these issues in more depth with one of our...

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Q&A: Understanding Australia Pet Quarantine

Thursday, October 8, 2015 by Pet Travel Questions

Dear PetRelocation,

I'm moving to Australia with my cat. I saw that there will be 180 days of quarantine that the cat can do in the country of origin, but does that mean I can have her at our house? Or does she have to be at a vet for 6 months?

Once in Australia, where does my cat spend the 10 days quarantine required?





Hi Silvia,

Thank you for your question, we can certainly offer some guidance. Here's the quick answer to your question: the only part of the quarantine that must be...

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Incredible Experiences: Jackson's Relocation Across the United States

Monday, September 14, 2015 by PetRelocation.com Customer

Jackson"Jackson's Journey"

Once I accepted my current job offer, I became burdened with the task of moving halfway across the country.

Fortunately, the company that hired me supported pet transportation and used PetRelocation to do it.

I was skeptical at first since I had never used a service such as this before and because Jackson tends to be scared of so many different things, but after speaking with a representative from PetRelocation and doing a bit of my own research on the process, I felt...

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PetRelocation Announces August 2015 Office Move

Monday, August 17, 2015 by Core Values

AUSTIN, Texas, August 17, 2015 -- PetRelocation, an international pet travel and pet transportation service provider, has announced that it will be moving its downtown Austin office to a new location effective August 31, 2015.

The address of the new office is 1121 E. 7th St., Austin, TX, 78702. All other contact information, including telephone numbers, will remain the same.

The new location, situated less than a mile east of the previous building, will allow PetRelocation a larger space within...

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Traveling With a Pug to California

Thursday, August 13, 2015 by Pet Travel Center Questions

Hi PetRelocation,
I would like to know if any airlines transport pugs in the cargo compartment around Sept. 30. I know that traveling with this breed of pet can be a challenge and I've seen conflicting info in the web.

Any additional information that you can provide is greatly appreciated.


Hi Michael,

Thanks for submitting a question to us. You're correct that pugs can encounter restrictions when it comes to traveling, and we'd be happy to offer some ideas and guidance.

First, we...

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Incredible Experiences: Q's Move to Austin, TX

Monday, July 27, 2015 by PetRelocation.com Customer

Q the cat"PetRelocation Went Above and Beyond to Move My Cat"

The lovely people at PetRelocation went above and beyond to help us move our cat, Q, from Washington, D.C. to Austin, TX.

We had a hard time locating an airline-approved kennel for her, and when Amazon's 1-day express shipping failed to deliver one the night before we were all getting on a plane to leave the city, Heather and Brooke worked after hours to make sure there would be something to transport Q in.

My husband and I didn't have to worry,...

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Finding Pet Safe Flights to Australia

Thursday, July 9, 2015 by Pet Travel Questions


We are currently in the process of getting our dog ready to travel to Australia, but we are having trouble finding an airline that accepts French Bulldogs. Do you have a list of preferred airlines you recommend and who are also willing to accept our Frenchie?



Hi Kyle,

Thank you for your inquiry! Choosing a pet safe airline is a big part of planning a smooth and streamlined pet move, and we'd be happy to help with some advice about traveling with your French Bulldog.


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International Pet Travel with a Service Dog

Tuesday, June 30, 2015 by Pet Travel Questions

Hi PetRelocation,

How does pet relocating work for a registered service/therapy dog? I'll be moving from the United States to the United Kingdom.




Hi Kirstie,

Thank you for your question! Each airline has its own rules regarding international pet travel and service animal transportation. We recommend checking the website of the airline(s) you're considering or giving them a call to find out the details.

For example, we often use British Airways when going from the US to the UK and...

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Incredible Experiences: Frites' Move From Memphis to Luxembourg

Monday, June 15, 2015 by PetRelocation.com Customer

Frites"Keeping the Family Together"

When my wife and I and our two-year old son learned we were moving from Memphis, Tennessee, to Luxembourg City (on the other side of the pond), we immediately began exploring our options of taking our beloved Frites, a 60-pound rescue dog we had adopted three years before. We soon learned it was not only difficult to transport a dog, it also wasn't cheap. At one point, we even considered leaving our dog with family.

But we loved our dog too much, and we decided we...

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