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Help Me Move My Pet

Moving Pets to South Africa

Thursday, November 20, 2014 by Pet Travel Questions

Name: Chip
Number of Pets: 1
Pet Type: Dog
Pet Breed: Labrador/Pit Bull mix
From: Chicago, USA
To: Cape Town, South Africa

Hi PetRelocation,

What is the easiest way to transport my dog to Cape Town? We are moving in early January for at least a year to Cape Town and would hate to leave our dog here. Also, I am disabled and our dog is a service dog, but only 7 months old (will be 9 months at travel date).

Thanks!
Chip
 

Hi Chip,

Thank you for submitting a question to us. We've helped several pets move to South Africa and typically use KLM for their flights, as they area a pet-friendly airline. For an idea of the preparations that will be necessary, take a look at the pet import requirements for South Africa, which you'll need to follow carefully.

Next, here are a few pet travel tips to get you started. Generally speaking, we advise that you start the pet travel process early, talk to your vet about any health concerns you may have, and work on crate-training your dog. If your dog is a certified service animal and you'd like her/him to fly in the cabin with you, contact the airline you'll be flying with to discuss the procedures (here are KLM's animal travel guidelines, for example). We recently discussed typical scenarios for service dog travel on our blog if you'd like to take a look.

If this sounds overwhelming and you think you'd like some help with your move, please fill out our online consultation form. We'd be happy to further assist you, just let us know.

Either way, good luck and have a safe trip!

Cat Travel to the UK from an Unlisted Country

Wednesday, November 19, 2014 by Pet Travel Questions

Name: Evren
Number of Pets: 1
Pet Type: Cat
Pet Breed: Long-haired House Cat
From: Turkey / Istanbul
To: UK / London

Hi,

I have read many things but the pet travel process is still confusing. Hope you can help me.

I will be moving to London to live long term. My cat is 7 years old. I am not an EU citizen or resident of the UK yet. Am I allowed to bring my cat anyway, and will there be any quarantine for my cat as I am coming from Turkey?

How long will the transport take in total? My cat is about 7 kg; how much will this cost? Also, he is not so friendly to strangers. Is this a problem?

Thank you so much.

Regards,

Evren
 

Hi Evren,

Thanks for contacting us with your question. Moving pets to the UK certainly requires careful preparation, so it's a good idea to research carefully and start the process early.

You'll find all the official information about import requirements on the gov.uk site. Turkey is an "unlisted country" so the rules are a bit different -- your cat will need a microchip, rabies vaccination, blood test, official veterinary certificate and you must use an authorized carrier and an approved route. Three months must pass from the day the blood sample is taken to the day of departure.

Good news: if you meet all of these requirements, your cat will not need to undergo a quarantine.

The length of the trip will depend on a few factors (namely the route and airline you choose). Note that we highly recommend choosing a pet-friendly airline -- we often use Lufthasa, KLM and British Airways. These airlines have pet-oriented policies in place and will have trained staff members used to dealing with all kinds of pets with all kinds of temperaments. To promote as smooth a trip as possible, you can attach a note to your cat's travel crate stating he is wary of strangers in order to give the handlers some warning during a comfort stop.

If you have any questions about this process and think you'd like to hire some help, please fill out our consultation form online. Our costs for moving a small pet internationally generally start at up to $3500 USD, but your expenses will vary based on a few different variables.

Hopefully this helps, Evren. Let us know if we can be of further service, and good luck with your trip!

Summer Pet Travel: It's Not Too Early to Start Planning

Thursday, November 13, 2014 by Pet Travel Questions

Name: Linda
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Beagle and a English Cocker Spaniel
From: London, UK
To: Scottsdale, Arizona

 

Dear PetRelocation,

We may be relocating around June or July in 2015. Will my dogs be able to fly to Arizona during those months?

Thanks,

Linda

 

Hi Linda,

Thanks for your question! Summer pet travel is definitely an important topic, and it's crucial to educate yourself about the conditions and caveats well in advance.

Since this trip is still several months away and most airlines adjust their summer pet policies at least a little bit from year to year, it's too early to give you a definitive answer. That being said, we can point you in the right direction and tell you where to find the information you need.

Here are some details about summer airline embargoes from last summer, which will give you an idea of what to expect. Since your dogs are not snub-nosed breeds you probably won't face quite as many restrictions, however in the past British Airways (the airline you might be leaning towards using) has implemented flight restrictions for PHX during the summer. Many pet owners end up sending their pets earlier or later than originally planned in order to avoid embargoes like this and keep their pets safe. It may not fit your schedule ideally, but it's an option you may need to consider.

United is another one of our preferred airline carriers for pets all year round because they have solid pet-friendly policies. Even if it's hot, temperature shouldn't be a huge factor because pets are transported to the plane in an air-conditioned vehicle, given plenty of water, etc. Since pet safety is a priority, though, occasional embargoes are enacted.

We recommend checking in with the airlines directly to find out if they have any tips or predictions for you about this summer, and you can always keep an eye on pet travel blogs (like ours!) as your departure draws nearer so that you receive any updates that may be available.

Finally here, are a few safety tips for pets traveling in the summer as well as a link to our consultation page, which you can fill out if you'd like to find out more about our door-to-door services.

Good luck with everything!

Bird Travel: How to Transport a Cockatoo

Thursday, November 13, 2014 by Pet Travel Questions

Name: Pearl
Number of Pets: One
Pet Type: Bird
Pet Breed: Cockatoo
From: Minneapolis, MN
To: Los Angeles, CA

 

Hi PetRelocation,

Do you transport Cockatoos?

Thanks,

Pearl

 

Hi Pearl,

Yes, we do! We move several birds each year and have helped Cockatoos move safely to places all around the world. In fact, here's a recent picture of one named Andy who is going from Miami to Peru.

For your information, here are a few tips and facts about how to move a bird. It can be a little more complicated than moving a cat or a dog so we recommend starting the process early. Bird relocations within the United States aren't as complex as international moves, but there are definitely a few key details to attend to, including arranging air travel and acquiring a safe and airline-approved travel container for your Cockatoo.

One of our domestic bird specialists would be happy to discuss your options with you if you'd like to find out more about our services. Feel free to call our office at 1-877-PET-MOVE or fill out our online consultation form at your convenience.

Thanks for reaching out, and we hope to hear from you soon!
 

Video: What is Pet-Friendly Air Travel?

Wednesday, November 12, 2014 by Pet Travel Questions

If you know anything about PetRelocation, you know that we take safety very seriously and only work with pet-friendly airlines when arranging our clients' trips.

What exactly does "pet-friendly" mean, though? Essentially, it means they have a staff trained to handle pets, they use climate-controlled vehicles, and they operate with a smooth set of procedures that keep a pet's health and safety in mind at all times.

For an example, take a look at the video below. This will show you how British Airways (an airline we work with often) handles their cargo pet travel arrangements.

Have questions about pet-friendly travel or PetRelocation's door-to-door transportation services? Please contact us.

Cat Travel to the Philippines

Tuesday, November 4, 2014 by Pet Travel Questions

Name: Brian
Number of Pets: 1
Pet Type: Cat
Pet Breed: British Blue
From: Dubai
To: Philippines

 

Dear PetRelocation,

What is the procedure in transporting my cat to Philippines?

Thanks,

Brian

 

Hi Brian,

Please take a look at an overview of the pet import requirements for the Philippines. You'll need a Vet Health Certificate and proof of updated rabies vaccine, among other things, so we recommend allowing a few weeks of preparation time.

You can also refer to the USDA website for more about moving your cat to the Philippines (even though you're not coming from the United States, this site often has contact details for official government offices). For general information please take a look at our blog for pet travel advice and crate-training tips.

Finally, if you're interested in hiring some assistance with your move, please contact us to learn more about our door-to-door services.

Thanks for submitting a question to us, and good luck with everything!


 

Pet Travel: Say 'No' to Sedation and 'Yes' to Crate-Training and Hydration

Thursday, October 30, 2014 by Pet Travel Questions

Name: Linda
Number of Pets: 3
Pet Type: Cats
Pet Breed: Long-haired Tabby and short-haired Cats
From: North Miami Beach, FL, USA
To: Cupramontana, Italy

 

Hi PetRelocation,

What are the requirements and the time frames in which to produce the required documents? Is there a passport form to download for the vet to complete?

Is sedation required, as it is 10 hours and it would likely be stressful for them? Is it very cold in the area that they will be transported?

Thanks in Advance,

Linda
 

Hi Linda,

Thanks for submitting your questions to us, we're happy to help.

First, here are the pet import requirements for Italy. Your cats will need to be microchipped, have updated rabies vaccines, and they need an EU Health Certificate. Your vet should be USDA-certified and you should allow at least 30 days to prepare for the trip.

Regarding sedation, the answer is a firm "no." Sedation is dangerous because it interferes with a pet's normal coping systems and may disrupt regular breathing, etc. Most airlines will not accept pets that have been sedated. Instead, try working on crate-training in the months before you move so that your cats see the travel crate as a normal and safe place to be -- here are a few cat crate-training tips.

We also recommend talking to your vet about any health-related questions you may have and working to make sure your cats are as fit and hydrated as possible before the journey.

The cargo area of the plane is pressure and temperature-controlled, and when you choose a pet-friendly airline (we often use KLM, United and Lufthansa), they will be handled by trained professionals dedicated to safe pet travel. This is an important part of helping your cats' journey run smoothly.

If you have any further questions or think you'd like to find out more about our door-to-door services, please fill out our free quote form.

Thanks again for reaching out, and have a safe trip!

Breed-Specific Legislation & Pit Bull Travel Questions

Thursday, October 30, 2014 by Pet Travel Questions

Name: Nicole
Number of Pets: 2
Pet Type: Dog
Pet Breed: Pit Bull and American Eskimo
From: United States
To: Trying to figure that out

 

Dear PetRelocation,

My sister and I are wanting to move out of the United States, however we are having a hard time finding a place that will allow Pit Bulls to enter. My question is, what countries allow Pit Bulls to be brought in from another country?

Thanks,

Nicole

 

Hi Nicole,

Thanks for your question. Many countries do currently have breed-specific restrictions, and often airlines have particular rules in place, as well. We've come across a few online sources when researching this issue in the past -- here is a country-specific overview of different breed-specific legislation, for example.

If you tentatively decide on a country based on a list like this, from there we'd suggest contacting a vet in the city you want to live in to find out what they say about any breed laws or general cultural attitudes you may encounter. You can also double check with the Ministry of Agriculture of the desired country, as they should have the most up-to-date import rules.

As for flying, we recommend that all pet owners choose a pet-friendly airline. We typically work with United, KLM, Lufthansa and British Airways, as they all have established pet policies and dedicated staff members trained to handle pets safely. Again, once you've decided where you think you might want to move, research your airline options and contact the carrier directly to find out if your Pit Bulls can fly and if they'll need a custom reinforced crate (this would be the case for Lufthansa and United, for example).

We've encountered questions like this before, and last year assisted a Pit Bull named Stan when his owner was trying to figure out where to move -- he wanted to go to Denmark, but because there is a Pit ban there he ended up going to Amsterdam, instead.

Hopefully this helps to get you started, Nicole. Please contact us if you'd like to find out more about our door-to-door transportation services, and good luck with everything!
 

Questions about Cat Air Travel to the United States

Tuesday, October 28, 2014 by Pet Travel Questions

Name: Barbara
Number of Pets: 1
Pet Type: Cat
Pet Breed: Maine Coon
From: Brazil
To: USA

Do you help pets travel from Brazil to the USA? Does the pet travel with a person or in the cargo area?

Thanks,

Barbara

 

Hi Barbara,

Thanks for your question! Yes, we have helped pets move from Brazil to the United States, and we do so by arranging their cargo flight on a pet-friendly airline. The pet owner does not need to fly with the pet (most go ahead of time so they can get the house ready, etc.).

PetRelocation does not fly with the pet either, but we do check pets in, clear them through customs upon arrival, and provide door-to-door delivery and help with the pre-travel paperwork and vet visits. For your reference, here are the pet import requirements for the United States as well as a quick summary of our services.

If this is the kind of transportation service you're looking for, please fill out our free quote form or give our office a call to speak to a Specialist. With a few more details we'll be able to give you a quote.

Finally, here's a story from a client of ours who moved with two dogs from Brazil to the United States: as you'll see, Zap and Guida did pretty well on this journey!

Hopefully this has been helpful, Barbara. Please let us know if we can be of further assistance. Either way, good luck with your pet travels!


 

Incredible Experiences: Chiefa "The Beef" Moves to Switzerland

Tuesday, October 21, 2014 by PetRelocation.com Customer

Name: Danica
Pet's Name: Chiefa "THE BEEF" Lance
From: Washington, DC and Travelers Rest, SC (Atlanta, GA)
To: Zug, Switzerland

 

I reached out to PetRelocation along with other various pet relocation services in May as soon as we learned our visas had been approved. Within the first phone call with PetRelocation, I knew that I would be utilizing their service when it was time to move our 3-year-old deaf English Bulldog, Chiefa "THE BEEF" Lance.

The staff (Jon, Maegan, and Anna) were so knowledgeable, professional, and personable through the entire process (6 months). The relocation of an English Bulldog is not an easy task, especially around the summer season. English Bulldogs have snubbed noses, difficulty breathing, and cannot handle the heat of the summer.

At the time I contacted PetRelocation, they had relocated around 30 snub-nosed breeds, which was extremely important to me and Chiefa. For me, the best part of the pet move was the trust and comfort I felt when I handed Chiefa over into someone else's care at the airport.

Overall, Chiefa has adjusted well to Switzerland. She just experienced minor jet lag, and today Chiefa had her first ride on public transportation in Switzerland.

Our family can't thank PetRelocation and their AWESOME staff enough for all of their support during this difficult time!
 



Go Chiefa!

How to Find Help with a Pet Move

Monday, October 20, 2014 by Pet Travel Questions

Name: Ann
Number of Pets: 3
Pet Type: Dogs
Pet Breed: Yorkshire Terriers
From: New York, USA
To: Sydney, Australia

 

Dear PetRelocation,

Are there people who can walk me step-by-step through the process of exporting my pets?

Thanks,

Ann

 

Hi Ann,

There is plenty of information available online that may help you carry out your pet move, and if you're interested in hiring experts to assist, you can find either door-to-door services or agents to aid you with parts of the move.

We highly recommend going straight to the source as you start to plan your dog move to Australia: The Australia Government Department of Agriculture website outlines all steps and helps pet owners plan a schedule for vaccinations, vet visits, etc. based on their desired move date.

If you'd like to have a pet travel specialist talk you through these steps and manage parts of the move by making the quarantine and airline reservations and arranging transportation to and from the airport, you're welcome to contact us for more information about our services. If you want to explore other options, you can search for agents via IPATA.org.

Hopefully this answers your question and helps to get you started, Ann. Please let us know if we can help with anything, and good luck with your dogs' move!

PetRelocation Included on the 2014 Inner City 100 List

Friday, October 17, 2014 by Caitlin Moore

icic logoPetRelocation has once again been included on the Inner City 100 list of fastest growing United States businesses. The Inner City 100 program recognizes successful inner city businesses and their CEOs as role models for entrepreneurship, innovative business practices and job creation in America’s urban communities.

PetRelocation is ranked #5 in the Transportation and Logistics category this year and #64 overall.

From ICIC:

"For the first time in the list’s 16-year history, the Inner City 100 consists of 10 fast-growing businesses from 10 industry categories: Construction; Manufacturing; Professional Services; Food and Beverage; Retail; Media and Communications; Software and Information Technology; Transportation and Logistics; Healthcare and Biotechnology; and Arts, Entertainment, and Recreation."

"The rankings for each company were announced at the Inner City 100 Awards on Thursday, October 16, 2014 in Boston, Massachusetts. Preceding the Awards celebration, winners attended a two-day small business Symposium designed exclusively for urban firms featuring business management case studies presented by Harvard Business School professors and peer-to-peer learning sessions led by CEOs of fast-growing firms. Keynote speakers included Harvard Business School Professor and ICIC Founder and Chairman, Michael E. Porter; Honest Tea Founder and CEO, Seth Goldman; Rapid7 President and CEO, Corey Thomas; Communispace Chairman, Diane Hessan; and Launch Co-Founder and CEO, Ben Fischman."  

"The 2014 Inner City 100 winners represent a wide span of geography, hailing from 53 cities and 23 states. The winners grew at an average compound annual growth rate of 39 percent and an average gross growth rate of 336 percent between 2009 and 2013. Collectively, the top 100 inner city businesses employ 8,276 people and have created 5,119 new jobs between 2009 and 2013. Not only are the winners powerful job creators in their communities, they also help develop their employees – 73% provide business skills training and 69% provide professional development training to all full-time employees."

“It’s important to recognize businesses like company name that are truly driving economic growth and job creation and America’s urban cores,” said Matt Camp, President, ICIC. 'We believe that inner cities hold unique competitive advantages for business and the success of these firms underscores that market opportunity.'"

Take a look at the full list of winners at Fortune.com, and please join us in congratulating our fellow awardees!

International Travel with Older Pets

Monday, October 6, 2014 by Pet Travel Questions

Name: Yifat
Number of Pets: 1
Pet Type: Dog
Pet Breed: Mix
From: Israel
To: The Netherlands

 

Hello,

Your website is very useful, thanks!

I have a 10-year-old dog that I will have to fly during January (as cargo). I would like to know how dangerous it can it be for a relatively old dog (this flight will be about 5 hours long), and also how much time the dog is left in the cold between the time the airplane lands and the time we get her?

I am really worried about this so hopefully your answer can help me.

Thank you,

Y

 

Hi Y,

Thanks for reading our site, and thanks for your question!

The most important thing for you to do to ensure a safe flight for your dog is to choose a pet friendly airline. If a carrier has solid procedures that put a high priority on pet health, temperature shouldn't be a big issue (airlines like KLM, United and Lufthansa do not allow animals to be exposed to the elements for any significant amount of time, for example).

Pets should ideally be the last to be loaded onto the plane, the first to be removed upon landing, and they should be transported across the runway in a temperature controlled vehicle. The cargo area is temperature and pressure controlled, also, and if you've helped your dog to become acclimated to the travel crate, the experience will be made even more manageable.

Additionally, here are a few tips for traveling with an older pet. Essentially we recommend talking to your vet before making a decision, and then if you go forward take extra care with hydration and the above-mentioned safety tips.

If you think you'd like to find out more about our door-to-door services, please give us a call or fill out our free quote form. If you'd like to search for agents on your own, we recommend checking the directory available on IPATA.org.

Good luck with everything, and please let us know if we can be of service!


 

Transporting Pets to Australia

Monday, September 29, 2014 by Pet Travel Questions

Name: Gurpreet
Number of Pets: 1
Pet Type: Dog
Pet Breed: Labrador
From: India
To: Australia

 

Dear PetRelocation,

Can you please explain whole process and expected amount. I know India is non approved country and process is little bit hard, but still we are willing to move our dog.

Thanks,

Gurpreet

 

Hi Gurpreet,

Thanks for your inquiry! Moving your dog to Australia will require several steps and will not be cheap, but that doesn't mean it's impossible.

To start, you'll want to research an approved country that makes sense for you to move to, as your dog will need to go there as an intermediate step. The best source for you to rely on is the Australia Government Department of Agriculture website, which provides an overview of the approved countries as well as the timeline and vaccinations required. Here is where the site specifically discusses how to move to Australia from a non-approved country.

Essentially, you don't need to remain in the Category 3 (intermediary) country for the whole pre-export process, but you do need to have all vaccinations, exams and tests done there and your dog must be exported directly from there.

It depends on where you end up going, but generally speaking international moves cost at least $2,500 USD and maybe significantly more (your dog's weight/size is also a factor, as this affects the airline cargo fee). Note that, due to an increase in quarantine costs, moving pets to Australia has become significantly more expensive recently. You can find out more about the quarantine costs, etc., here.

We'd be happy to discuss our door-to-door services with you if you're interested in hearing about them, and if you'd like to find an agent on your own who may be able to help, we recommend searching through IPATA.org.

Hopefully this helps to shed some light on the steps required! Please let us know if you have more questions or if you think we can help in any way.

Good luck!

Planning Safe Cat Air Travel

Thursday, September 18, 2014 by Pet Travel Questions

Name: Maureen
Number of Pets: 5
Pet Type: Cats
Pet Breed: Domestic
From: Bourne, MA
To: Seattle, WA

 

Hi PetRelocation,

I am planning to move to Bainbridge Island, WA. I am trying to find a safe way to relocate my five cats. When you relocate cats, are they transported in a cargo area of a plane? I would also like to find our how this process works and an estimate of the price. Are there any veterinary people that travel with the pets? One of my cats has asthma.

Thank you,
Maureen
 

Hi Maureen,

Thanks for your question, we'd be happy to share some tips and advice with you. To start, take a look at the domestic pet travel requirements for the United States.

Typically, when moving a long distance with this many cats, we would book a flight in the cargo area on a pet-friendly airline such as United. Though cargo travel initially sounds scary to many pet owners, when handled by an experienced and dedicated airline it is a safe choice. Pets are the last to be loaded onto the aircraft and the first to be removed, and during flight they are in a pressure and temperature-controlled area.

In terms of costs, airline rates are calculated based on the weight and amount of space your cats and their crates take up, and vet fees should also be factored in for the visits/paperwork referenced above. If you decide to hire help with transportation to the airport, etc., the overall cost will increase.

You can help your cats prepare for the flight by working to crate-train them in the weeks before you move, and it's always a good idea to discuss any health-related questions you have with your vet. We have helped pets with various health issues move before -- it may require special planning and care, and we'd be happy to discuss your options with you.

If you would like to hear from one of our Specialists about our door-to-door services, please fill out our free quote form. Hope this helps to get you started, and please let us know if we can be of further assistance. Good luck!

How to Transport Dogs to New Zealand

Monday, September 15, 2014 by Pet Travel Questions

Name: Suzie
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Thai dogs / Labrador mix Thai
From: Thailand
To: New Zealand

 

Dear PetRelocation,

I know New Zealand does not allow a direct import from Thailand to New Zealand, so my questions are:

1. Which country near New Zealand would they go to first?

2. Do my dogs get their microchip and vaccinations in Thailand before leaving?

3. What are the exact steps I need to take in order to get my dogs to New Zealand?

4. The cost of air fares, quarantine, freight, and anything else I need to know.

I'm a bit lost as to were to start, any help is much appreciated.

Thanks,

Suzie

 

Hi Suzie,

Thanks for reaching out -- we'd be happy to offer some information about pet travel to New Zealand.

First, take a look at the countries from which it's possible to bring your pets --  here is the official guidance document to assist you. It's most likely you'll move your dogs from Thailand to a Category 3 country (whichever one makes the most sense for you), and then from there eventually to New Zealand. Your dogs will have a minimum 10-day quarantine upon arrival (please review the full timeline and list of requirements).

To find out what the import requirements will be for the stopover country, you can search online for the Ministry of Agriculture website for the relevant country or take a look here for a general idea (these rules are geared towards pets coming from the United States but they'll give you an idea of what to expect).

The costs will depend on several factors, Suzie, but this process will not be cheap. You can start to form an estimate by looking at quarantine facility costs, researching cargo costs through airline websites, or, if you're interested in our services, by filling out our free online quote form or by giving our office a call. With a few more details a Specialist will be able to tell you more about your move options and the associated costs.

Moving pets can be overwhelming, but we'd be happy to help! For a little more about what it's like to move a pet to New Zealand, here's the story of Wednesday the cat, who moved there from the United States. As you'll see, the process took several weeks, but she made it safely and the family was happily reunited.

Thanks again for your question, and we look forward to hearing from you!


 

Planning Dog Travel to Denmark

Thursday, September 11, 2014 by Pet Travel Questions

Name: Teddy
Number of Pets: 2
Pet Type: Dog
Pet Breed: Newfoundland
From: California, USA
To: Denmark

Hi PetRelocation,

I'm Planning a move to Denmark in the next 2-4 weeks.

Dog #1: 17 months, born in the USA and updated with all vaccines (last saw a vet in late Aug. 2014), has a microchip.

Dog#2; 3 months, born in Denmark and arrived in the US in late Aug. 2014 with papers and the EU Passport for dogs (last saw a vet a few days after arrival), has a microchip.

Questions:
1. What documents, etc. do I need to transport the dogs?
2. What is the cost?
3. What airline will you be using (I can fly out of San Francisco, Oakland, Sacramento and as last resort Los Angeles)?
4. I will have a friend pick up the dogs in Denmark as I want then transported as soon as possible while I arrange the move.

Thanks,

Teddy

 

Hi Teddy,

It sounds like you have a great start, and we'd love to assist you with planning the rest of your move. First, if you think you'd like to find out more about our door-to-door services, please call us at 1-877-PET-MOVE or fill out our free quote form as soon as it's convenient (since your move is coming up pretty quickly).

Now, here are the pet import requirements for Denmark. Feel free to look over them carefully to make sure that you are prepared to meet them all. We typically use KLM or Lufthansa for flights to Europe, and we have flown pets between SFO and CPH so that would most likely be an option for you. (A Specialist will be able to tell you more about your options once they hear more details from you.)

The cost will also depend on knowing a few more things -- the weight and height of your dogs, for example. You'll also need airline-approved travel crates for each dog, which will factor into the price if you don't have any yet.

Please review this information and then let us know if you'd like further help. Either way, have a safe and smooth relocation to Denmark!

 


 

Moving Pets to the UK

Monday, September 8, 2014 by Pet Travel Questions

Name: Mindy
Number of Pets: 1
Pet Type: Dog
Pet Breed: Vizsla
From: Louisiana
To: London

 

Hello,

About how much would it be to transport my 50 lb dog from the US to London? Also, what are the import requirements, and how long will our dog be quarantine?

Thanks,

Mindy
 

Hi Mindy,

Moving pets to the UK requires following the import requirements outlined here. Good news: there is no quarantine required, but you do need to carefully follow the Part A entry rules, which include having your dog microchipped and vaccinated against rabies.

We offer door-to-door services for pet moves around the world, meaning we would work closely with your dog's vet to make sure all vaccines and paperwork are in order, book the flight on a pet-friendly airline, and provide transportation to and from the airport. Our costs for one medium/large dog from the United States to the UK generally start at around $3,000. If you're interested in our services and would like a more precise estimate, please fill out our free quote form and a specialist will get back to you with more information.

Finally, please take a look at our blog for some general information about how to move pets safely, and feel free to read the move stories of some of our recent clients to find out more about what the process entails.

Hope this helps, and we hope to hear from you again!

PetRelocation Team Member Spotlight: Meet Whitney!

Wednesday, August 20, 2014 by Core Values

The Core Values here at PetRelocation -- Integrity, Teamwork, Wisdom, Commitment and Innovation -- drive the work that we do and are illustrated by the people we hire.

Recently we introduced you to Penney, one of our dedicated Client Care Specialists, and today we'd like you to meet Whitney, another of our hard-working team members doing her best to make every pet move and client interaction an incredible experience.

Want to know more about what it's like to work at PetRelocation? Here's what Whitney had to say about her life as a PetRelocation Consultant.

whitney & maggieMy Journey with PetRelocation (so Far)

Day to Day

Working here is not routine or predictable, and I wouldn’t have it any other way! Discussing unusual moves – whether it is a unique pet or less familiar location – with our clients certainly keep us on our toes.

Rats, fish, birds, snakes -- they all have very different needs when it comes to transportation as well as differing import and export requirements! I often still answer calls that initially get me stuck – most recently about how to move a chicken to Vietnam (not easy)!

How I Got Here

When I stumbled upon a job listing for this company, I knew it was right for me. The position seamlessly connected my previous sales, customer service and animal experience. At this point I had no idea that there was such a huge market for this service (and my grandma will never understand: “It costs HOW MUCH to move a cat??” – love you Granny)!

Learning all of the rules, requirements and procedures involved has been quite challenging. We all gain and share knowledge every day. My co-workers have been so helpful and we all strive to provide the best experience possible to each client and their furry travelers!

The Best Parts

The most rewarding part of this job is the reunions – seeing happy owners and pets greet each other after the journey is over. I recently had the pleasure of delivering Bane, a beautiful husky, to his owners who just moved to Austin. Their excitement was contagious. I left with a huge grin and a feeling of accomplishment.

Of course, having pets in the office is a huge perk as well. There’s a dog running around daily, a resident hamster, and we even had a cat in for picture day! My pup Maggie really enjoys this.

Continuing the Journey

Change is inevitable here. This is a very unique industry with ever-changing rules and requirements, and there certainly isn’t a handbook explaining the ABCs of importing/exporting pets to every country in the world. I feel lucky to be a part PetRelocation -- a leader in our industry and a knowledgeable team that makes it all possible.

Meet the rest of the PetRelocation team, and please contact us if you have questions about your upcoming pet move.

Pet Move of the Month: Tessa's Journey to Brunei

Wednesday, August 13, 2014 by PetRelocation.com Customer

tessaOur latest Pet Move of the Month qualifies as a true relocation adventure -- an exciting location, a long but ultimately smooth journey, a happy release from quarantine, and of course, an adorable and well-loved dog.

Meet Tessa, who we helped move from Houston to Brunei, and thanks to her owner Joe for kindly answering our questions!

What brought about your move?

My work transferred me to Brunei. 

Have you ever moved a pet internationally before this?

No.

What were some of your initial concerns?

My foremost concern was how Tessa would do in a crate on the long flight (food, water, exercise, comfort, maintaining a clean crate, etc.).  Another concern included how she would react to strangers handling her crate.  

What surprised you about the pet travel process? Anything notable about Brunei and the quarantine process there?

No real ‘surprises’ with the travel process itself, that was explained in great detail before Tessa traveled.  I just had a heightened sense of anticipation from the time she departed the States until I saw her again in Brunei.  The only hiccup came when she got delayed in Amsterdam due to local holidays on her onward travel route.  I was very happy I was provided daily updates on her from Amsterdam and every arrival and departure along the way.      

 

tessa

Tessa and her impressive digs

 

Brunei is very strict about pet importation. Travelers coming to Brunei with pets must obtain a permit prior to importation of the animal by requesting entry from the Department of Agriculture Veterinary Office.  Brunei law requires a 6 month quarantine for all animals entering the country.  That rule may fluctuate depending on status of the owner (diplomatic personnel, military personnel, etc.).

In any case, pet owners can apply for early release from the quarantine facility, but the pet is required to serve the remainder of quarantine time in ‘home confinement’.  A colleague of mine whose pet arrived in Brunei just before Tessa applied for early release and had his pet home in one week.  I applied as soon as Tessa arrived, limiting her time in the quarantine facility to just over a week.  

How has Tessa handled the transition so far?

Tessa has been great throughout this entire process.  She has remained friendly and very inquisitive about her new environment.  As soon as she got to her new house, she checked the whole place out then found a spot on the bed for a nap.  Our pets really are more resilient than we give them credit for.  

Is Brunei a pet-friendly place to be?

Being a predominantly Muslim country, dogs are usually not kept as pets in Brunei.  The locals do understand, though, and accept that Westerners will have dogs in and around their homes.  Strict local Muslims will not enter a home where a dog resides.  However, there are enough local places for her to run and play and there is a growing expat community of people who also have dogs, so Tessa will have playmates.   

 

omar ali saifuddien mosque with stone boat and lagoon at night

Sultan Omar Ali Saifuddien Mosque

 

As Brunei is mostly jungle, there are still many wild animals in close proximity to homes that can cause serious injury or death to pets. Most common are monkeys and monitor lizards. Monkeys may be scared of dogs, but the monitor lizards are known to be aggressive when hunting food.

I thought about that one night as she and I were on a walk on a road near the house. All of the sudden the trees seemed to come alive with screaming monkeys. They didn't like having Tess around. When she got close to the trees they climbed higher but followed us and stayed vocal the whole time we were in the area. Kinda cool actually, and Tess stayed calm and didn't see what the big deal was all about.

What advice do you have for people who might be planning a pet move?

Be sure to do research on the country where you intend to take your pet, including social norms/customs, support network (i.e. veterinarian, boarding facilities, etc.) and the type of food available locally.  I have traveled extensively and seen many times where the host government may approve or allow the importation of animals but the reaction from the community may not always be welcoming.  This can strain relations with neighbors and acquaintances and limit the experiences you can share with your pet.      

 

tessa

Making herself at home

 

What made you decide to hire PetRelocation to assist you?

I contacted several transport services when I learned I was going to move, including transport services recommended by my employer.  These companies could not provide detailed answers regarding the shipping process or their support network to ensure Tessa arrived safely and on time.  PetRelocation was able to provide all these answers and followed up with calls and emails to ensure I was up-to-date and comfortable with the entire process. 

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Great story and excellent advice! Want to know more? Read about other pets we've moved and please contact us if you'd like some assistance making your own relocation an incredible experience.