Help Me Move My Pet

Cat Travel to the United Kingdom

Wednesday, March 18, 2015 by Pet Travel Questions

Name: Kate
Number of Pets: 2
Pet Type: Cat
Pet Breed: N/A
From: Cambodia
To: UK


Hi PetRelocation,

I would like to find out how I can take my cats home when I move back to the UK - no date set yet but just finding out information now for the future. What are the requirements before leaving Cambodia and upon arrival in the UK?

Also, I've seen that some airlines allow pets in the cabin as long as their carriers can fit under the seat. How does that work in terms of them going to the toilet, on a 10+ hour flight?! Or is it better to put them in the hold, especially as there are two of them? Any advice gratefully received.




Hi Kate,

Thanks for your questions, we'd be happy to offer some information. It's usually best to review the official government website of the country to which you're traveling -- in this case the Department for Environment, Food and Rural Affairs (DEFRA). Here you'll find information about the Pet Travel Scheme as well as how to import pets to the UK from "unlisted" countries -- which Cambodia happens to be.

Many international flights will only allow pets to travel via cargo. Though this sounds scary to many at first, it's actually a safe and even preferred method of traveling when cats are well crate-trained and when you choose a pet-friendly airline. Please find more information in this pet travel overview.

Ten or more hours seems like a long time for a pet to withstand, but as you can see from our client pet travel stories, pets travel safely all the time and tend to return to their normal schedule and temperament pretty easily. Again, crate-training is very important and we do recommend placing an absorbent material in the bottom of the crate to help keep it as comfortable as possible during the journey.

Please contact us if you have any questions and would like some assistance with this move. We'd be happy to help.

Either way, good luck with your cats' trip!


Pet Travel Rules: Moving Pets to Scotland

Friday, January 16, 2015 by Pet Travel Questions

Name: Krystle
Number of Pets: 1
Pet Type: Dog
Pet Breed: Bichon Frise
From: United States
To: Scotland



I was hoping to get a detailed list of the export requirements from the USA and import requirements of Scotland. I'm considering using your services and I just want to know exactly what all of the requirements are.

Thank you,


Hi Krystle,

Sure, we'd be happy to point you in the right direction. The USDA is a good source of official information; take a look here for an overview of pet import requirements to the UK (including a link to the new health certificate). As of December 2014, pet import rules to the UK have changed a bit -- please read more about those EU Pet Travel Scheme changes on our blog.

In addition to meeting these paperwork and vaccine requirements, you'll also want to prepare your dog for travel by helping him/her with travel crate acclimation. Choosing a pet-friendly airline and acquainting yourself with all travel procedures is also important. To dive deeper, please read over these frequently asked pet travel questions.

If you'd like to find out more about our door-to-door services and speak to a Specialist about your move options, you're welcome to fill out our online consultation form at your convenience or give our office a call. We've helped many pets move to Scotland (including Bella, for example) and would be happy to help with your dog's move, as well.

Hope this helps to get you started! Please let us know if/when we can be of further assistance, and good luck with everything.


Pet News Round-Up: Happy New Year!

Friday, January 2, 2015 by Caitlin Moore

Reminder: changes to the pet travel scheme have been introduced.

New Year's resolutions for cat owners.

Winter outdoor safety tips for dogs.

Read the latest true stories of traveling dogs and cats.

Do you have questions about pet travel? We offer answers to common queries here.

Catch up with a few incredible pet move experiences from 2014.



Happy 2015!

Understanding the New EU Pet Import Rules

Monday, November 10, 2014 by Pet Travel Questions

Name: Georgina
Number of Pets: 3
Pet Type: 2 dogs and a cat
Pet Breed: Rottweiler, Border Collie & Staffordshire Terrier, Norwegian Forest Cat
From: Canada
To: England


Hi PetRelocation,

What do I need to do to prepare my animals to be relocated with me to England? Could you please send me the current requirements, as I don't want my animals to have to deal with being in quarantine.




Hi Georgina,

Thanks for reaching out -- there are a few upcoming changes to the UK pet import process so your questions are timely.

First, take a look at the official announcement and information regarding the changes to the EU Pet Travel Scheme. Beginning in December of 2014, the rules for incoming pets will be adjusted. The primary difference involves when the pets can fly in relation to the owners (the owner must travel within five days of the pet), and a few other modifications have been made, as well.

These new rules are being closely examined by affected parties, and various pet travel companies and advocates are working hard to educate themselves and manage these new procedures. Anyone who has experience with pet travel knows that these rules could once again be adjusted, but for now it would be best to plan according to these guidelines and consult the help of experts as you move forward.

If you're interested in finding out more about our door-to-door services, please complete our free quote form. You can also keep following our blog for more updates on this matter -- changes are frequent when it comes to pet travel import rules, and we do our best to keep readers updated.

Good luck and happy traveling!

Pet News Round-Up: Pet Health & Pet Travel

Friday, October 10, 2014 by Caitlin Moore

On thinking of your pets as children.

Health tips for dog owners.

How to tell if your cat is overweight.

Changes to the EU Pet Travel Scheme will go into effect Dec. 29, 2014.

Should dogs be vegetarians?

Cute video alert: Watch a French Bulldog frolic with a deer.




Have a great weekend, pet lovers!

Changes to the EU Pet Travel Scheme Beginning Dec. 2014

Tuesday, October 7, 2014 by Pet Travel Questions

Planning to travel to the EU with a pet in the next few months? This news update is for you. It has been announced that on Dec. 29, 2014, a few changes to the EU Pet Travel Scheme will go into effect.

It looks like the primary requirements will stay the same and if you already have a pet passport you don't need a new one, but among other adjustments, there is now a new minimum age for rabies vaccinations and pet owners must travel into the country within five days of their pet's arrival.

Read the full document below to find out if these changes will affect you and your future pet travels to the EU, and if you have any questions, feel free to contact us to speak to a Specialist.

UPDATE: Here is a Gov.UK article published Nov. 14, 2014 with additional information about these changes.


EU Pet Travel Scheme Dec 2014 Guidance

Pet Import Rules for the UK

Monday, November 4, 2013 by Pet Travel Questions

Name: Diana
Number of Pets: 1
Pet Type: Dog
Pet Breed: Bichon-Westie Mix
From: Romania
To: United Kingdom

Dear PetRelocation,

Is there any need to put my dog in quarantine if I come from Romania to the UK? Do I need to test my dog for rabies 6 months before moving to UK? If I move to UK in 4 weeks' time, will I be able to take my dog with me right away?

Thanks a lot for your reply.

Best regards,



Hi Diana,

Thanks for your question. Since Romania is an EU country, your dog will not have to go to quarantine if you meet the requirements of the Pet Travel Scheme. Find out more here.

You will need either an EU Pet Passport or an official vet health certificate, which prove that your dog has been microchipped and is up to date on the rabies vaccine. Dogs also need to be treated against tapeworm.

You may or may not be able to travel in a month -- it depends on your dog's status regarding the above regulations. Please contact us if you have more questions or if you'd like some help arranging your move. Good luck with everything!

"Does My Poodle Have to Go to Quarantine in The UK?"

Monday, September 9, 2013 by Pet Travel Questions

Name: Chantelle
Number of Pets: 1
Pet Type: Dog
Pet Breed: Toy Poodle
From: US
To: UK

Dear PetRelocation,

My question is, if I have all documentation required to move my pet to the UK, will I still have to put my pet in quarantine? He has very bad anxiety issues.

Thank you,



Hi Chantelle,

Thanks for your question -- it's a good one. Many people assume their pets will have to stay in quarantine for a few days after moving from one country to another, but most of the time that's not the case.

The United Kingdom actually used to impose a quarantine, but ever since Jan. 2012, pets that meet the basic requirements and who are coming from approved countries (such as the United States) do not have to serve the 180-day quarantine. Here are all the details of the UK Pet Travel Scheme.

Hopefully this answers your questions, Chantelle. If you'd still like some assistance relocating your Poodle, please fill out our free quote form. Good luck with the trip!


Pet Travel News Update: Virgin Australia's New Frequent Flyer Pet Program

Tuesday, July 2, 2013 by Caitlin Moore

Many people will be traveling with pets this summer, and overall the pet industry is booming. It's no surprise, then, to read news like this: Virgin Australia has launched a new frequent flyer program specifically for pets.

Called the Velocity scheme, this program allows its four-legged participants to earn points each time they fly in the Virgin Australia domestic network. Virgin Australia says they fly almost 30,000 pets per year around the country, so this program aims to reward those pet-loving travelers and encourages families to continue to bring their pets along for the ride.

In a fun sidenote, in honor of the frequent pet flyer program launch, Virgin Australia is looking for an official pet ambassador. Check out their Facebook page if you live in Australia and think your furry traveler has what it takes to be a star.

Read more about the new program here, and tell us: do you think this is a trend other airlines will adopt? Would you take advantage of a frequent flyer program for pets? Let us know in the comments, and keep in touch for more pet travel news updates.



Pet-Friendly Holidays: UK Pet Owners Love The Eurotunnel

Thursday, January 10, 2013 by Caitlin Moore


According to the Daily Mail, a record number of people are bringing their pets along with them when using the Eurotunnel to travel between the UK and France. About 1,000 pets traversed the tunnel using the service Le Shuttle last weekend, which is a 20 percent increase over their previously all-time busiest weekend.

As long as pets meet the requirements of the Pet Travel Scheme they can be re-admitted to the UK, so for pet owners up to speed with microchips and rabies vaccines it's pretty easy to bring their furry family members along on their holiday adventures—no wonder more than 750,000 pets have used Le Shuttle so far.

When it comes to pet travel trends, we love to hear that it's becoming easier than ever for families to include their pets when they leave home. A pet-friendly world is a world we're happy to be a part of!


steveonjava via flickr

Pet Travel News: Edinburgh Airport Can Receive Pets Directly

Tuesday, September 4, 2012 by Caitlin Moore

A new policy is about to make life easier for a number of travelers by allowing pet owners to fly their pets directly into Scotland. Previously, animals going to the UK could only be received through London or Manchester, but now dogs, cats, and ferrets flying under the EU Pet Travel Scheme can land in in Edinburgh directly.

Extrordinair, a freight forwarding company, is the group behind this expansion. Here's what the managing director had to say:

"Our new facility at Edinburgh Airport means that animals flying into Scotland can be reunited with their owners within hours of touchdown, provided that they have a valid Pet Passport or EU third country Health Certificate and comply with DEFRA regulations."

We recently discussed how Scotland is a pretty pet-friendly place, and this change should come as excellent news to all the pet travelers who will be returning to Scotland with a pet or checking this destination out for the first time.

Read more about this convenient new addition to the services at the Edinburgh airport, and please contact PetRelocation.com with any questions about pet travel -- Scottish or otherwise.



Pet Travel News Update: United Approved for Pet Flights to Edinburgh

Wednesday, May 30, 2012 by Caitlin Moore


Pet travelers going to Edinburgh, Scotland now have more airline options. Until now, Lufthansa has been the only airline authorized to ship pets directly to EDI under the Pet Passport Scheme, but the Edinburgh Animal Reception Centre has just announced that United is approved to do so as well.

This news further illustrates United's pet-friendliness as an airline; they also have a PetSafe program and recently reversed a decision that banned certain dog breeds from flying. It is expected that more airlines will soon be granted the same access, so stay in touch for updates.

Find out more about Edinburgh pet import regulations and the Pet Travel Scheme, and be sure to contact PetRelocation.com with any other questions.


A Year in Pet Travel: PetRelocation.com's Top 10 from 2011

Tuesday, December 13, 2011 by Caitlin Moore

Lists! In addition to celebrating, shopping, baking, eating and doing whatever else you like to do during the holiday season, don't forget that, thanks to the Internet, there are plenty of "Best of 2011" lists to peruse and enjoy.

We didn't want to be left out of this year-end ritual, so we've gathered up our most popular, informative and helpful blog posts from 2011. Take a look -- hopefully these articles have helped you make sense of the exciting and ever-changing world of pet travel.

From the Blog: PetRelocation.com's Top 10 from 2011

1. Five Misconceptions About Pet Travel

2. How to Control The Costs of a Pet Move

3. After The Move: Five Ways to Help Your Cat Settle Into a New Home

4. Tips for Moving Home Again

5. Lessons Learned from an Australia Pet Move

6. Shipping Pets Safely: Why Does It Cost So Much?

7. Pet Travel to The UK: Big Changes to The UK Pet Travel Scheme

8. How to Make a Corporate Pet Relocation Easier

9. Five Pet Travel Predicaments and How to Deal

10. Learning about the Pet Shipping Business: A New Employee Walks us Through her First Week at PetRelocation.com

Have time for one more? Cheapflights.com recently checked in with us to see if we had any advice for first-time pet fliers and was so kind as to gift us with a "Pet Travel Expert" Award. Thanks, guys! Check out our expert tips for the first time pet flier... Maybe they'll help you find pet travel success in 2012.
Cheapflights.com Pet Approved

Continuing our Pet Travel Education: Lessons from the 2011 IPATA Conference

Friday, December 2, 2011 by Caitlin Moore

The 2011 IPATA Conference offered a great chance for Cara and Matt, two of our senior PetRelocation.com employees, to meet other pet shipping pros, brush up on the latest industry trends, and get some hands on experience, as well (check out Kika's Hong Kong/China border crossing story). They even got to host a pet party at Pet World for some of our past and present clients, and overall found Hong Kong to be a welcoming and enriching place.

Here's a little more about the conference itself, as recounted by Matt, our Director of Customer Relations:

This year’s IPATA conference in Hong Kong was a great treat for all involved, and an invaluable way to meet new faces, visit old friends, and gain further insight into all manner of current and future trends in the pet relocation industry.

ipata group photo

The conference proper was spread over four days, November 5th-8th, and included various workshops, guest speakers, awards ceremonies, and a silent auction.  Some of the more interesting topics covered:





This year’s conference was particularly unique, as it was one of the first to be hosted in Asia.  In previous years, the vast majority of conferences have been held in either North America or Europe, which has prevented a good portion of our friends in the East from attending.  This year, however, we were able to finally put faces to the friendly voices we have worked with continuously over the years.

It was a tremendous learning experience for every member fortunate enough to attend, and a further reminder that IPATA is one of the most dedicated group of pet lovers the world over!

Pet Move Spotlight: Navigating the New UK Pet Travel Scheme

Tuesday, September 6, 2011 by Caitlin Moore

In light of the upcoming changes to the pet import rules for the UK, we've received several questions from people planning moves there within the next few months. Currently the UK pet import rules state that animals must face a pretty strict set of requirements (including a 180 day quarantine) before they're allowed into the UK, but beginning on Jan. 1 2012, those requirements are set to be relaxed.

Because it'll be much easier to bring pets here in just a few weeks, many people are thinking about delaying their trips so as to avoid the hassle. Other travelers, people of the "better safe than sorry" persuasion, are still planning to complete the standard requirements just in case the changes are for some reason not implemented.

We have no reason to believe the new UK import rules will not go into effect as planned, but if you're moving early next year and want to be extra sure your move can be carried out without any issues, it wouldn't hurt to follow the rabies titer test requirements as they currently stand.

One of our current customers has opted simply to wait -- Pebbles and Kiah are moving from Bangalore, India to the UK, and their owner has decided to delay the trip until 2012 so as to avoid the quarantine. Hopefully time flies for these cute pups and their move goes smoothly next year!


Contact us if you have any questions about moving pets to the UK or moving pets in general, and find us on Facebook to see what the pet travel community is up to today.

Pet News Round-Up: Storm watch, luxury pet travel, and (of course) puppies

Friday, July 29, 2011 by Caitlin Moore

For your consideration, here are the top pet news stories from the past few days. Have a great Friday and a happy weekend, everyone!

-There's a storm headed towards the coast of Texas. Keep an eye on the path of Tropical Storm Don to make sure your pet travel plans won't be affected.

-Attention UK travelers: here's more information about the updated Pet Travel Scheme.

-Makes sense to us. War veterans and shelter dogs can make each other's lives immeasurably brighter.

-Some states mandate microchips and some don't. Should it be a pet owner's choice or should it be required?

-Some people go for the basics when they travel with pets, while others aim to be pampered. Check out these luxury pet travel options in the UK.

-Many areas of the economy may be struggling but the pet industry seems to be doing just fine, prompting experts to advise small business owners and entrepreneurs to take advantage.

-Ozzy and Sharon Osbourne recently paid a whopping $10,000 for a cute Yorkie puppy. The money was raised for charity, and they named the dog Charlie.

Pet Travel News: Happy Fourth of July!

Friday, July 1, 2011 by Caitlin Moore

Before the festivites of the weekend begin, take a look at the top pet travel news of the last week. Happy 4th, everyone!

-Why do dogs bark so much? It could have something to do with how human interactions have shaped them over the years. Find out more about our best friends' (sometimes annoying) behavior.

-San Francisco tends to march to the beat of a different drummer in terms of legislation, and now it seems they're considering a ban on pet sales in the city.

-We often hear about travel delays caused by weather, mechanical malfunction and even volcanic ash, but on Wednesday a bunch of turtles on a JFK runway managed to bring operations to a halt. 

-People like tennis player Novac Djokovic have reason to look hopefully to the future now that the UK is relaxing its pet import rules by falling in line with standard EU procedures. The Wimbledon participant was unable to bring his pet poodle Pierre to the tournament with him this week (which made him sad), but next year he might be able to a little more easily. Find out more about changes to the UK Pet Travel Scheme.

-Whatever you end up doing this weekend, remember that your pets need you to watch out for them. Loud noises, hot weather and unfamiliar surroundings have the potential to cause trouble, so take a look at our Five Ways to Keep Pets Safe This Fourth of July.

Pet Travel Update: Big Changes to the UK Pet Travel Scheme (PETS)

Thursday, June 30, 2011 by Caitlin Moore

It was just announced that the current 180-day quarantine in place for dogs, cats and ferrets traveling from the US to the UK will no longer be in effect starting the first of next year -- big news that will make life much easier for many pet travelers.

Pets traveling from the US and other approved non-EU member states will still need to meet basic travel requirements, such as the microchip implantation, rabies vaccination and a 21-day waiting period following the vaccination, however the six-month quarantine requirement will no longer be in place. Essentially the UK is now aligning its standards with the rest of the EU.

Find out more about these changes as well as the rules for entering the UK from non-approved countries below, and as always, give us a call if you have any questions about moving pets!

Bringing Pets Into the UK: New Rules

Pet Travel Question: Moving Dogs from South Africa to Australia

Monday, June 13, 2011 by Pet Travel Questions

Name: Frances
Number of Pets: Two
Pet Type: Miniature Dogs
Pet Breed: Miniature Chihuahua
From: South Africa
To: Australia

Why is there a six-month quarantine in South Africa and another month in Australia? My pets have had all inoculations through the years and when you look at their lifespan this seems absurd! My animals are eight and 11 yrs old, and six months seems like a huge part of their lives. Is there a way of shortening this jail sentence? Is this a money making scheme? I urgently await your reply.


Hello Frances,

The pet move from South Africa to Australia is definitely a demanding one, however many pets have have made the transition safely and the whole process may not be as scary as you first imagine it to be.  In case you haven't seen the official source, here are the steps you'll need to take to get your dogs from South Africa to Australia.

Take a look at our blog for more information about quarantines as seen from a dog's perspective. It's easy to imagine the worst, but in reality these facilities are constructed with health and safety in mind and, as you can see from the Australian Government-provided information above, this is the only legal way to go about entering the country.

Contact us if you have any more questions or concerns. We'd be happy to speak with you in greater detail or help you carry out your move. Thanks for your question, and good luck with everything!

Pet Friendly Airline Spotlight: Virgin Atlantic

Thursday, May 26, 2011 by Pet Friendly Airlines

We're wrapping up the last week of our Pet Friendly Airline Series by spotlighting a few airlines we've yet to cover. So far we've looked at Lufthansa, Continental, JetBlue, Delta and KLM, but we thought you'd like to know about Virgin Atlantic, as well.

Virgin Atlantic is a British airline headquartered near London Gatwick Airport, and last year they carried about 5.3 million passengers. They aren't as comprehensive a pet carrier as a few other airlines, but they've come in handy for a number of four-legged flyers and, you never know, might be the best choice for you someday.

Here are a few facts about Virgin America: 

-Virgin Atlantic flies pets to about 16 major cities, including Boston, Dubai and San Francisco.

-Because exceptions do apply, VA recommends that you call them first to discuss your pet travel plans before you book your own flight.

-If you're flying with Virgin Atlantic it's likely you're flying in or out of the UK, so start familiarizing yourself with their specific import rules, including the Pet Travel Scheme, well in advance of your trip.

-While we're on the topic, here's an interesting Virgin Atlantic anecdote: Though not one of our customers, we loved following the adventures of Sparrow, an African Grey Parrot who managed to gain permission to fly with Virgin Atlantic even though they normally only ship dogs and cats. It ended up being a successful move, and it's a story worth reading if you're planning to fly with a bird anytime in the future.

Have you ever flown with Virgin Atlantic? Let us know if you have any helpful tips or fun stories to share!

virgin atlantic logo

PetRelo Airline SpotlightPetRelocation.com's Pet Friendly Airline Spotlight Series will feature one airline each week during the month of May.  Check back each Monday through Thursday this month for more information about the various pet programs and tips for booking pet-friendly flights, and use #PetReloAS on Twitter to follow and join the conversation!