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Help Me Move My Pet

Update: New Pet Import Rules for the United Arab Emirates

Friday, February 27, 2015 by Pet Travel Questions

The United Arab Emirates Ministry of Environment and Water recently announced a few changes to the UAE pet import requirements. Specifically, the list of countries exempt from requiring the rabies blood test (or titer test) has changed -- some countries have been added to the list, and some (the United States and Canada, for example) have been removed.

Pets traveling from the United States and other non-exempt countries must now secure a Rabies Blood Test Certificate from an accredited lab. The primary rabies vaccine should be done at least 21 days before the titer test, and the titer is valid for one year.

As of now, pets traveling to the UAE from the following countries do not need a titer test:

Australia, Austria, Andorra, Aruba, Barbados, Bahrain, Belgium, Comoros, Cyprus, Czech Republic, Denmark, Estonia, Fiji, Finland, French Polynesia, Falkland Islands, Germany, Hong Kong, Iceland, Ireland, Italy, Jamaica, Japan, Kazakhstan, Kuwait, Liechtenstein, Malaysia, Malta, Mauritius, New Caledonia, New Zealand, Portugal, Qatar, San Marino, Seychelles, Singapore, Sweden, Switzerland, United Kingdom and Vanuatu.

Please read more about pet travel to the UAE, and feel free to contact PetRelocation if you have any questions about your upcoming relocation.

 

UAE

Joi Ito / Flickr

Cat Travel from Australia to the United States

Tuesday, February 17, 2015 by Pet Travel Questions

Name: Caroline
Number of Pets: 2
Pet Type: Cats
Pet Breed: DSH
From: Australia
To: Arizona, United States

 

Hello :)

I am totally up the creek without a paddle with no clue of what is needed to relocate my cats. Do they need vaccinations, and if yes, what sort? Would there be a very simple way of relocating them other than using very expensive companies that specialize in this?

Any information you could send my way would be appreciated.

Have a great day :)
Caroline

 

Hi Caroline!

We're happy to help shed some light on your creek-sans-paddle situation. Unless you've moved a pet before, there's no reason you would even know where to begin (which is completely understandable).

To start, please take a look at the pet import requirements for the United States. Your cats will need a vet health certificate (for the airline) stating they are healthy and fit to fly. A rabies vaccine is technically not required, but since you might want or need to have your cats vaccinated once you're settled in Arizona, it wouldn't hurt to take care of this before you travel and have that documentation handy, also.

Furthermore, here are a few basic pet travel tips that we suggest looking over. It's important to choose a pet-friendly airline and to help your cats become as acclimated to their travel crates as possible in order to help ensure a smooth trip.

It's not necessary to hire professionals to handle this trip and many people choose to book the flight, take care of the vet visits and paperwork, etc. on their own. If you do decide to enlist support, however, we'd be happy to tell you more about our door-to-door services.

Hope this helps! Just let us know if we can be of further assistance, and good luck with everything.

Pet Move of the Month: Fred & Wilma's Trip to Japan

Tuesday, February 17, 2015 by PetRelocation.com Customer

fred & wilmaThis month's featured pet move shines the spotlight on two very cool cats: Fred and Wilma. This charming duo has moved with us before (their mom is a busy world traveler), so they're becoming pros when it comes to relocating internationally.

Their latest trip took them from Germany to Japan, and now that they're settling in we thought we'd catch up and find out how things are going. Read on to find out more about Fred and Wilma!

What brought about your move?

Due to my job, I move every 2 to 3 years. I got the cats in Australia in 2007 and since then I moved them to the States, then to Germany and now Japan.

How did this particular move compare?

Both of the moves were the easiest, smoothest I ever had with the cats.

What were some of your initial concerns?

No matter where you are headed, the paperwork can be extremely confusing and overwhelming. I was worried that since I was overseas, it would be hard to get everything done on time.

What surprised you about the pet travel process? Can you discuss any particular challenges or interesting details?

The best advice I can give is to plan early. Lots of countries have strict rules about the importation of animals. In my case, I was taking my cats from Germany to Japan and had to have a 6 month “at home” quarantine. Also, lots of airlines have restrictions on the time of year the pet can travel based on the temperature.

How have Fred and Wilma handled the transition so far?

My fur babies are known for being “fraidy cats,” but as soon as they got to me here in Tokyo and out of their crates, they have just taken over the apartment. They found their box, their food and my couch for a nice nap. I just cannot get over how easily they have adapted. 

How do Japan, Germany and the United States compare in terms of pet-friendliness?

Both Germany and Japan are known for their love/obsession with their pets. The Germans LOVE their dogs and the Japanese LOVE their cats (see Hello Kitty). In Germany, I was lucky enough to have a vet that made house calls! I get my pet supplies online or from a military base, as my cats are used to American products. I know I could get anything I need here in Japan if I had to.

What advice do you have for people who might be planning a pet move?

As I say, plan early. Pets are part of your family and SO important to you, so I know the process can be stressful because you just want them to be comfortable and happy. It can be done (and be done smoothly) if you plan ahead.

 

fred & wilma settling in

 

What made you decide to hire PetRelocation to assist you?

I did my research, believe me. I went with PetRelocation because they were super responsive and totally understood how important my cats are to me.  I was encouraged by the testimonials of other clients. Also, I immediately felt at ease with my PetRelocation consultants. 

My situation was hard, as I was moving from Germany to Japan with a stop in the States in between. Turned out I had to leave the cats with my brother in the States for 6 months due to a Japanese regulation for an “at home quarantine.” My consultants treated my brother with as much respect as they gave me and constantly kept us both informed.

They walked us through all the paperwork and worked out a great timeline. I also LOVED that they offered a point to point delivery. They picked up the cats at my brother’s so that he would not have to tackle the nightmare of the airport processing, and they delivered the cats to me at my place in Tokyo. I have done this by myself and trust me, this was priceless!!!

Another highlight was that they tracked the cats the whole way from beginning to end so I had peace of mind the whole time. I honestly cannot recommend them enough. From beginning to end they made this process as easy and as stress free as possible. I will be using them again for sure!!!

 

Congrats to Fred, Wilma and their loving owner on another successful move! Thinking about relocating with your own pets? Feel free to contact us to speak to a Specialist about your options.

Preparing in Advance for Dog Travel to Australia

Monday, January 26, 2015 by Pet Travel Questions

Name: Jennifer
Number of Pets: 2
Pet Type: Dogs (Summit and Daisy)
Pet Breed: Mixed (one a Boxer/Lab, the other a Carolina dog/Greyhound)
From: Seattle, WA, USA
To: Brisbane, Australia in May 2016

 

Hi There,

I know it is quite far away, but my family is looking now to move my two dogs with us when we move to Australia next May. I am very nervous about moving them (as most dog moms probably are)! I was reading that Australia limited their quarantine from 30 days to 10 days, however with no visitation allowed. How is this possible? I also read that there are only two quarantine stations available in Australia.

How have you seen the conditions of the quarantine? Will my dogs make it and be safe? What is the most economical way to get them there with the least stress for my two dogs? Also, one has special eating needs -- how will I be able to accommodate that?

If you could provide an estimate and some information it would be greatly appreciated. Thanks so much.

Jennifer

 

Hi Jennifer,

These are great (and understandable) questions to have, and you're very smart to be starting the process so early. It takes several months to properly prepare for a dog move to Australia, but when the right steps are taken it can be a safe and smooth process.

To start, we'd like to recommend that you take a look at the official Australia government website, where you'll find everything you need to know about import requirements and quarantine facilities. There is also a timeline calculator that will tell you what you need to do and when.

Of course it's normal to feel nervous about the quarantine part of the process, but in our experience pets do fine while staying at either of the two available facilities (one is in Sydney and one is in Melbourne) and tend to behave like their normal selves once they are home with their family. Again, on the site you'll find an explanation of quarantine procedures, including instructions for requesting permission to feed your dog special food (it can be done).

When you have some time, feel free to read a few of the stories submitted by some of our past Australia clients: here is Elvis's story, here is an account of Jack's relocation to Brisbane, and here is a video of Tilly in Sydney quarantine. As you'll see, these pet parents started out feeling pretty anxious and were glad when the move was all over, but ultimately found that it wasn't as scary as they thought it would be.

If you think you'd like some help with your move, please take a look at the services we offer and consider filling out our consultation form. With a few more details, we'll be able to provide more information about your move options.

Hopefully this helps, Jennifer! Please let us know if we can be of further assistance.
 

Pet Travel Update: Barbados Relaxes its Pet Import Rules

Thursday, January 8, 2015 by Pet Travel Questions

dog chillinThe pet import requirements for Barbados have been relatively strict in the past, but as of January 1, 2015, pets from all countries can now be imported directly into the country without quarantine provided that all import requirements are met.

Import requirements vary depending on the country of origin, but certain standards apply to all pets. All dogs and cats will need to have an ISO Standard 11784 or Annex A to standard 11785 microchip and must be vaccinated with rabies after the microchip has been implanted. An Import Permit is also required; this is obtained from the Barbados Ministry of Agriculture and applications are available here. Dogs and cats also need an Export Permit endorsed by the Official Veterinary Services from their country of origin.

Per the Barbados Ministry of Agriculture, pets coming from rabies-free or low-rabies countries (these 'Category 1' countries include the United States, EU countries and Australia, for example) must meet the following requirements:

1. The pets must be microchipped;
2. The pets must be vaccinated against rabies after the microchip has been implanted;
3. Thirty-five (35) days must pass after the rabies vaccination before the pets are eligible to enter Barbados;
4. Within seven (7) days of travel, dogs must be treated against ticks and tapeworms;
5. For countries where the following diseases are endemic, the pets must be tested for heartworm, leishmaniasis, nipah virus and/or hendra virus and found to be negative;
6. Within seven (7) days of travel, the pets must undergo a veterinary examination and be issued with an Official Veterinary Export Health Certificate.

For pets coming from 'Category 2' countries (all those not considered low-rabies or rabies-free), these are the health requirements:

1. The pets must be microchipped;
2. The pets must be vaccinated against rabies after the microchip has been implanted;
3. Thirty (30) days after rabies vaccination, the pets must have a blood test (FAVN rabies antibody titre test) carried out by an approved laboratory, with a result of at least 0.5 IU/ml
4. Ninety (90) days must pass after the successful blood sample was taken before the pets are eligible to enter Barbados
5. Within seven (7) days of travel, dogs must be treated against ticks and tapeworms;
6. For countries where the following diseases are endemic, the pets must be tested for heartworm, leishmaniasis, nipah virus and/or hendra virus and found negative;
7. Within seven (7) days of travel, the pets must undergo a veterinary examination and be issued with an Official Veterinary Export Health Certificate.

All pets traveling via commercial airline must arrive in Barbados via cargo and clear customs upon arrival with the help of a customs broker. Arriving without proper notice or outside of regular business hours may incur extra fees or delays. For a full overview of the requirements as well as a list of Category 1 and Category 2 countries, please refer to the Barbados Ministry of Agriculture website.

As you can see, though the Barbados import process is now more inclusive, it still requires several careful steps and precise attention to detail. Feel free to contact PetRelocation if you have questions and would like more information about enlisting door-to-door assistance with your move.

How Long is Australia's Pet Quarantine?

Tuesday, January 6, 2015 by Pet Travel Questions

Name: Diogo
Number of Pets: 1
Pet Type: Dog
Pet Breed: French Bulldog
From: Luxembourg
To: Adelaide, Australia

 

Hello,

I'm thinking about moving from Luxembourg to Adelaide and I wanted to know how long my French Bulldog must rest in quarantine in Adelaide.

Thank you,

Diogo

 

Hi Diogo,

Thanks for your inquiry! The standard quarantine for pets traveling to Australia is 10 days. Please review the pet import requirements for Australia for more detailed information about preparing for this relocation, as this process is fairly complex and will take several weeks to complete.

We recommend using the official Australian Government Department of Agriculture website for more information and assistance about vaccine timelines and quarantine details. For example, the quarantine will need to be fulfilled at one of two official facilities: one is in Sydney and one is in Melbourne.

Feel free to contact us if you think you'd like some assistance with this move. We have helped many pets relocate safely to Australia and would be happy to discuss your options with you. For further reference, here is a video of our client's dog Monty at the Spotswood Quarantine Station in Melbourne.

Hopefully this helps to get you started. Good luck and please let us know if we can be of further assistance!

Pet Travel to Australia Requires Careful Planning

Friday, December 26, 2014 by Pet Travel Questions

Name: Sonya
Number of Pets: Two
Pet Type: Dog
Pet Breed: Hound Mix, Silky Terrier
From: United States
To: Australia

 

Hi PetRelocation,

I have two dogs that I would like to take with me to relocate to Australia in January (end of January). Do I follow the instructions as suggested and then board the dogs when we arrive in Australia?

Please advise.

Sonya

 

Hi Sonya,

Moving pets to Australia requires that you follow a series of specific steps and pay close attention to timing. Please take a look at the official information about importing pets via the Australia Government Department of Agriculture website. Pets must undergo a 10-day quarantine upon arrival after all vaccine and health document requirements have correctly been fulfilled, and the process usually takes 190 days altogether. 

Unless you have already started this process (microchip implantation, titer test, etc.) and are well on your way to completion, your dogs likely won't be able to travel at the end of next month. There's no need to panic, though; one of our Specialists would be happy to talk to you about your move options, so please fill out our consultation form or give our office a call if you'd like.

Many people end up flying before or after their pets when quarantine and import requirements make timing tricky to manage. Feel free to read some of our recent customer stories for an idea of the diverse array of scenarios that pet travel tends to bring about. Often things aren't as simple as you first imagined them to be, but multiple solutions are available and it's all about finding the one that works best for you and your pets.

Please review the Australia pet import rules and timelines closely and then let us know if we can be of further assistance. Thanks for reaching out, and good luck with everything!


 

Can Bengal Cats Travel to Australia?

Tuesday, December 23, 2014 by Pet Travel Questions

Name: Yudha
Number of Pets: 1
Pet Type: Cat
Pet Breed: Bengal
From: Medellin, Colombia
To: Sydney, Australia

 

Hi,

We have a Bengal and we are currently living in Colombia. We have plans to move to Sydney, Australia around April 2015. We understand that we cannot transport our cat directly to Australia from Colombia. However, we are planning to stop by Los Angeles for one week.

Is there a possibility of bringing our cat to Australia from Colombia via USA? If yes, what will be the procedure and cost?

Regards,
Yudha
 

Hi Yudha,

Thanks, great question! First of all, Bengal cats may not be imported into Australia unless they are at least five generations removed from their purebred, non-domestic ancestors. Please read more details about import restrictions regarding breed here

If you can proceed, then we'll continue: yes, moving pets to Australia from a non-approved country will require first spending time in a second, approved country, and the United States does qualify. You'll need to follow the pet import requirements for the United States to move your cat there, and then you'll need to follow the Australia pet import requirements from the United States. You can find the overview of steps on the Australia Department of Agriculture website.

Unfortunately you will need to arrange your schedule so that you are in the United States for more than a week. You have a couple of options -- you can either go to the US for the initial rabies vaccine and testing, go back to Colombia, then go to the US again before moving on to Australia, or you can just move to the US for the full vaccine preparation process and then go to Australia.

Typically the entire pet import process to Australia takes 190 days from the start to the finish (including the 10-day quarantine upon arrival). Finally, the costs of a pet move to Australia vary from one instance to another and are significant; you can probably expect to spend at least $3500.

If you think you'd like some assistance with this move and want to find out more about our services, please fill out our online consultation form. You're also welcome to take a look at our blog for more information about international pet travel

Hopefully this helps to get you started. Good luck with everything!

 

Cat Travel to Australia from Papua New Guinea

Wednesday, December 17, 2014 by Pet Travel Questions

Name: Beverley
Number of Pets: 1
Pet Type: Cat
Pet Breed: Tabbie
From: Papua New Guinea
To: Australia

 

Dear PetRelocation,

Please advise what is required before my cat can travel from Papua New Guinea to Australia.

Thanks,

Beverley

 

Hi Beverley,

Thanks for your inquiry! Australia is a rabies-free country with fairly strict import requirements, however you will be able to bring your cat there by following the stated rules.

Papua New Guinea is a "Category 2" country, so you'll need to use the Australia Department of Agriculture website to determine the timeline of pre-import steps and follow those carefully. Upon arrival, your cat will need to undergo a 10-day quarantine, which you can also find out more about on the official site. 

Many pet owners understandably feel stressed out by the idea of quarantine and international pet travel in general, but the more you learn about the process, the more comfortable you'll hopefully feel. Please take a look at these common pet travel questions, these cat crate-training tips, and these pet travel experiences straight from pet owners who have gone through the process already.

If you think you'd like some assistance with your move and want to find out more about our door-to-door services, please fill out our consultation form. Thanks for reading, and please let us know if we can be of further assistance!
 

Dog Travel to and from Australia

Monday, December 15, 2014 by Pet Travel Questions

Name: Sook
Number of Pets: 2
Pet Type: Dog
Pet Breed: West Highland Terrier
From: Perth
To: Houston

 

Hi PetRelocation,

1. What vaccination is required for pets travelling/relocating to the US?
2. What is the typical quarantine period required for pet relocating from Perth to US?
3. As we are planning to return to Australia at some point, is there any required procedure, vaccination or test that we should prepare for now to ensure relocation back to Australia is smooth and to minimize the quarantine period on the way back?
4. I have two pets, it will be great to have them travel together in the same crate since they are very attached to each other. Is there an option for such arrangement?
 

Thanks,

Sook

 

Hi Sook,

Thank you for your questions, we'd be happy to help. Moving pets to the United States requires less preparation than moving to Australia, so it's definitely a good idea to learn as much as you can right now about each process so that you can be well-prepared.

Please review the pet import requirements for the United States as well as the pet import requirements for Australia. Going to the US you'll need an International Health Certificate and proof of an updated rabies vaccine, but coming back will require stricter vaccine rules as well as a 10-day quarantine upon arrival. The official Australia government site will allow you to plan out a feasible timeline for this process.

Your dogs will need to travel in their own airline-approved travel crates, and we highly recommend choosing a pet-friendly airline and working on crate-training in the weeks before the move. Here is a video guide for choosing the right travel crate along with an overview of crate-training tips that apply to dogs as well as to cats.

If you think you'd like some assistance with your move, please contact us for a consultation.

Hopefully this helps to get you started, Sook. Good luck!

Update: Pet Travel to Australia from "Non-Approved" Countries

Wednesday, December 10, 2014 by Pet Travel Questions

If you're planning to travel with a pet to Australia from a "non-approved" country (here's the list of country categories), be aware that the rules have recently been updated. These changes relate to the rabies titer test and where it can be administered, so will affect the pre-export travel plans of pet owners tackling this process. 

Here's what has changed, based on information from the Australian Government Department of Agriculture:

  • In Summary, a pet can now begin the rabies vaccine and titer test in the non-approved country (administered by a registered vet and blood tested in a lab recognized by DAFF with passing results). 
  • The pet will then need to travel to an approved country, where a second blood sample must be collected from the animal. The rabies antibody titre must be tested at a laboratory recognised by the competent authority of that country at least 10 days prior to export to Australia. The second RNAT test must also record a rabies antibody titre of at least 0.5 IU/m. 
  • Immediately after the blood sample is taken for the second RNAT test, an approved inactivated rabies vaccine must be given to the animal in the approved country.

 

Previously, pets from non-approved countries first had to go to an approved country to begin export testing (rabies vaccination and titer test) and could travel back to the unapproved country after passing the titer test. Then they had to travel back to the approved country for the remaining preparations. Alternatively, the pet had to travel to an approved country and stay there until export, completing all necessary procedures.

Please contact PetRelocation if you have questions about these Australia pet import changes or if you need help planning a pet move. Want to know more about the process from a pet owner's perspective? Here's a move story from one of our recent Australia clients.

Questions about Australia Dog Quarantine

Thursday, December 4, 2014 by Pet Travel Questions

Name: Julie
Number of Pets: 1
Pet Type: Dog
Pet Breed: Shar Pei
From: Colorado, United States
To: Australia

 

Hi PetRelocation,

I'm curious about the entire relocation process. Will my dog have to be in quarantine? For how long? Is he amongst general population? Do they cater to special needs dogs? He is so submissive and susceptible to being bullied and bit bitten by other dogs regardless of size, breed, etc.

Thanks,

Julie

 

Hi Julie,

Great questions! We'd be happy to tell you more about this move process. First, take a look at the Australia pet import requirements if you've yet to do so. You can also find all official information about Australia quarantine procedures and fees here.

Your dog will stay at either Spotswood Quarantine Facility in Melbourne or Eastern Creek Quarantine Facility in Sydney. Standard quarantine lasts 10 days and visitation by the owner is not permitted. The quarantine used to be 30 days, and when it was shortened earlier this year the visitation policy was changed, as well.

Pets have their own pens while in quarantine (so won't be interacting with other animals) and will be fed and given exercise while overseen by trained staff. 

We have helped many pets move safely to Australia, and though most people don't love the idea of their dog or cat spending time in a quarantine facility, most find the process to be much easier than they originally thought. If you'd like some specific examples (what pet traveler wouldn't?), here are the stories of three cats who recently moved from California to Sydney and three dogs who traveled from Texas to Australia.

Hopefully you'll find that this necessary part of pet travel to Australia isn't really so scary, but if you still have questions or think you'd like to hire some assistance, please fill out our consultation form.

Good luck with everything, and thanks for reaching out to us!

 

weezie

Weezie is moving to Australia next year! (She'll have to save the bee costume for when she gets out of quarantine.)

 

 

Can Pet Birds Travel to Australia? Probably Not.

Wednesday, November 26, 2014 by Pet Travel Questions

Name: Curt
Number of Pets: 1
Pet Type: Bird
Pet Breed: Cockatiel
From: Singapore
To: Australia

 

Hello PetRelocation,

We're moving to Singapore from Australia in Jan. 2015 and want to take our cockatiel with us. However, I'm having difficulty understanding if we'll be able to bring her back after a period of say three years.

Can you please advise? The information on various Australia government websites is contradictory.

Regards,

Curt
 

Hi Curt,

Thank you for your question. As the requirements currently stand, only certain types of birds from New Zealand may enter Australia. Take a look at the Australia Government Department of Agriculture website for more information.

Pet travel rules do change from time to time (Australia has both shortened the animal quarantine and increased quarantine fees in the past few months), but it seems unlikely that the requirements for birds will change that drastically in the space of three years. Australia is strict about pet imports due to its status as a rabies-free island nation, and in general birds often face more stringent import rules.

Please take a look at our blog for more information about bird travel, and for your reference, here is some guidance about moving birds to Singapore. Finally, please let us know if we can be of further assistance now or in the future.

Sorry we didn't have better news for you... Good luck!

Important Updates for Pets Traveling from Australia to New Zealand

Wednesday, November 12, 2014 by Pet Travel Questions

Since New Zealand is a small island country, relatively isolated, and largely free of typical pests and diseases that affect other nations, its import rules are fairly strict. Pets, even those coming from nearby Australia, must carefully follow the requirements in order to enter.

On that note, an update: The New Zealand Ministry for Primary Industries has proposed a few changes for pets traveling from Australia to New Zealand. These changes would go into effect beginning Dec. 1, 2014, so keep them in mind if you're planning to use this route.

Here's an overview of the new rules:

  • Veterinary animal inspections at international airports in New Zealand will now place take during the following time frames:

Auckland: 7:00 - 19:00

Wellington: 15:30 - 17:00

Christchurch: 13:00 - 17:00

These inspection times apply Monday through Friday with the exception of public holidays and the period between and around Christmas and New Year .

  • The proposal also includes a fee increase for arrival inspections -- an additional $150 for the first pet and $75 for each additional pet.

 

Please contact PetRelocation if you have questions about international pet travel, and keep following the blog for additional pet travel updates regarding New Zealand, Australia, and other parts of the world.

Tips for Dog Travel to Singapore

Monday, November 3, 2014 by Pet Travel Questions

Name: Fiona
Number of Pets: 1
Pet Type: Dog
Pet Breed: Pug
From: Melbourne, Australia
To: Singapore

 

Hi All,

I have been offered a 2 year contract in Singapore and wanted to know how long the quarantine would be for my dog on the way there and then also coming back into Australia.

She is 3 years old and in good health. I'm really nervous about leaving her in quarantine for too long, though.

Regards,
Fiona

 

Hi Fiona,

Good news: Pets coming from Australia are not subject to a quarantine in Singapore, as Australia is a "Category A" country. See the full list of Singapore pet import requirements.

When you return to Australia, your dog will need to undergo a 10 day quarantine (those are currently the rules, but keep in mind that these could be different in 2+ years). When it comes to pet travel, it's important to double check everything and start planning well in advance.

Take a look at few basic pet travel tips and best practices as you continue to research your options, and if you think you'd like to find out more about our door-to-door services, please fill out our free quote form. Traveling with snub-nosed pets requires particularly careful planning, and we'd be happy to advise you about your move options.

Hope this helps, and we hope to hear from you!


 

Dealing with the Stress of Dog Travel to Australia

Wednesday, October 29, 2014 by Pet Travel Questions

Name: Vicki
Number of Pets: 1
Pet Type: Dog
Pet Breed: Labrador Retriever
From: New York, NY, USA
To: Sydney, Australia

 

Dear PetRelocation.

Please can you help me? Unfortunately I have to leave New York and go back home to Sydney, Australia rather suddenly.  I anticipate I need to leave by mid January 2015, and I would like my dog to come, as well.

How do I do this safely, compassionately, and gently for her?

I am terrified at the thought of her being alone in quarantine for months on end, and the long flight, and care she may or may not receive on the flight, and other parts of the journey.

Please can you help? I look forward to your email.

Kindest Regards,

Vicki

 

Hi Vicki,

Thanks for your message, we’d be happy to help with some information and/or moving assistance.

First, if you’ve yet to do so, take a look at the official Australia government website. This will help you accurately figure out your timeline and import requirements based on your dog’s current status. Pet owners sometimes need to move ahead of their pets, and if this is the case for you, you would need to arrange for boarding or help from a friend in the United States to carry out all the necessary requirements. It’s not ideal, but it’s possible to accomplish.

We’ve helped pet owners arrange moves such as this, so if you’d like to find out more about our door-to-door services, please fill out our free quote form or give our office a call at 1-877-PET-MOVE. Remember that if all the steps are completed correctly in the US, your dog will just have a 10-day quarantine upon arrival in Australia.

As for the actual flight, we often use Qantas for pets traveling to Australia. This airline has pet-friendly practices in place, and if you take the proper steps to crate-train and hydrate your dog before departure, the trip will be long but not unreasonably stressful for her.

Finally, see below for a few customer stories from pets who have moved to Australia. Sometimes it helps to know that others have gone through the process safely!

Jack's Relocation to Australia

Pet Client Story: Bea and Mikey in Australia

The Long Journey from California to Sydney: We Did It!

 

Please let us know if we can be of further assistance, and good luck with everything!

Air Travel with a Persian Cat

Wednesday, October 22, 2014 by Pet Travel Questions

Name: Jennifer
Number of Pets: 1
Pet Type: Cat
Pet Breed: Persian Cat Mix
From: Singapore
To: Houston, TX, USA

Hi there,

I am planning to move to the States in a couple of months. I am thinking of taking my cat with me. What are the necessary steps to take? I understand that an International Health Certificate is needed, along with Vaccination Certificate.

Also, I am a bit worried about my cat flying such a long way. Is it safe and comfortable? I would appreciate your feedback soon. Thank you.

Regards,
Jennifer

 

Hi Jennifer,

Thanks for your inquiry. Moving pets to the United States requires fewer steps than going to some countries (Australia has a quarantine, for example, and the US does not). Here are the pet import requirements for the United States.

In addition to working with your vet to gather the required documents (as listed in the above link), you'll also need an airline-approved travel crate. Because your cat is a snub-nosed mix, you may want to choose a slightly larger crate than you think you need in order to allow for more air circulation and a more comfortable trip for your cat overall. It's also very important to choose a pet-friendly airline. Here is a little more information about traveling with a snub-nosed pet.

If you're interested in finding out more about our door-to-door services, feel free to contact us. If you'd like to handle the move on your own, we hope our blog and website can serve as helpful resources for you. Hopefully the stories you'll find on our blog will help to put your mind at ease regarding the safety of pet travel, and if you still have questions, we'd be happy to talk.

Good luck with everything, and thanks again for your question!
 

How to Find Help with a Pet Move

Monday, October 20, 2014 by Pet Travel Questions

Name: Ann
Number of Pets: 3
Pet Type: Dogs
Pet Breed: Yorkshire Terriers
From: New York, USA
To: Sydney, Australia

 

Dear PetRelocation,

Are there people who can walk me step-by-step through the process of exporting my pets?

Thanks,

Ann

 

Hi Ann,

There is plenty of information available online that may help you carry out your pet move, and if you're interested in hiring experts to assist, you can find either door-to-door services or agents to aid you with parts of the move.

We highly recommend going straight to the source as you start to plan your dog move to Australia: The Australia Government Department of Agriculture website outlines all steps and helps pet owners plan a schedule for vaccinations, vet visits, etc. based on their desired move date.

If you'd like to have a pet travel specialist talk you through these steps and manage parts of the move by making the quarantine and airline reservations and arranging transportation to and from the airport, you're welcome to contact us for more information about our services. If you want to explore other options, you can search for agents via IPATA.org.

Hopefully this answers your question and helps to get you started, Ann. Please let us know if we can help with anything, and good luck with your dogs' move!

Dog Travel to Canada

Friday, October 17, 2014 by Pet Travel Questions

Name: Tenille
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Purebred Pomeranian and American Bulldog
From: Queensland, Australia
To: Vancouver, Canada

 

Hello,

Will my dogs be placed in quarantine upon arrival from Australia? What are the import requirements I need to prepare for?

Thanks,

Tenille

 

Hi Tenille,

No, your dogs will not face a quarantine if you follow import procedures correctly. Please take a look at the pet import requirements for Canada for an idea of what to expect. As you'll see when you fill out the guidance form, you will have the choice of showing either a rabies vaccination certificate or a veterinary certificate upon arrival in Canada.

Note that Canada is not a rabies-free country, so your dogs should be vaccinated once you arrive (if they're not already). Canada does not require that pets be microchipped, but PetRelocation does recommend that traveling pets have microchips with up-to-date information.

Please let us know if you have any other questions about pet travel, and if you think you'd like to hire some assistance and want to know more about our door-to-door services, please fill out our free quote form.

Thanks for submitting a question to us, and good luck with everything!

Traveling Internationally with Service Dogs

Wednesday, September 24, 2014 by Pet Travel Questions

We recently received a question via email asking how to bring a service dog to Australia, and thought it would be a good opportunity to go over a few basic rules and best practices for traveling internationally with an assistance animal.

  • Traveling with service dogs means following different airline procedures for the most part, as airlines often allow pets in the cabin in these instances. Here are the instructions for traveling with a service animal via United and via Lufthansa, for example.
  • Here is an overview of the rules for service dogs for Australia; owners must fill out an application to be approved before they can complete the import steps. Usually pets entering Australia must undergo a 10-day quarantine in an approved quarantine facility, but service dogs can fulfill the quarantine at home with their owners.
  • Be prepared to show official paperwork proving your support animal is legitimate (this will likely be a letter from your medical doctor or mental health professional).
  • Typically service animals need to fit on the floor in front of the passenger chair (and can't sit on the seat), and they travel free of charge.
  • Space can be limited in the cabin, so contact the airline well in advance to tell them you'll be traveling with a service animal.
  • Even though airlines probably won't require that service animals adhere to usual animal rules (traveling in the cargo area, etc.), countries still will. Find out what vaccinations and paperwork will be required for import and allow a few weeks to prepare.
  • Note that carriage can be denied if an animal is loud or acting in a way that disturbs other passengers -- properly trained service animals shouldn't be a problem, but people who bring a noisy Chihuahua along as an emotional support animal may not be accepted to fly.
  • In addition to verifying country import rules, whenever you're planning to travel by air with a service animal it's a good idea to contact the airline directly to find out about the procedures (information isn't always available online and it can sometimes change).

service dog

Photo Credit: www.servicedogproducts.com

 

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