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Help Me Move My Pet

UK Dog Travel from 'Unlisted' Countries

Monday, February 9, 2015 by Pet Travel Center Questions

Name: Mrs. Hutson
From: Koh Samui, Thailand
To: London Heathrow
Pet: Bobbi (7-month-old mix breed)

Dear PetRelocation,

We rescued a street pup in Koh Samui, Thailand and put him with a lovely local sanctuary. Now we want to bring him home to England. Where do we start?

We are willing to accompany Bobbi from Bangkok. We just need help on how to start as we don't expect the sanctuary to run around for us (they are a busy place).

Thanks,

Mrs. Hutson

 

Hello,

Thanks for contacting us! To start, please take a look at the pet import requirements for the UK. Since Thailand is an "unlisted" country, you'll need to follow those rules as prescribed during a process that will likely take at least three months.

It sounds like you will need to enlist some help if you plan to start the preparation process while Bobbi is still in Koh Samui (the three month waiting period begins when the blood test is taken, which must be done after the rabies vaccine is administered and the microchip is implanted). If you don't have anyone in mind, know that pet owners sometimes use IPATA.org to locate local agents to assist with pre-export paperwork, transportation to the airport, etc.

If you still have questions after reading the information found in the link above and would like to find out more about our door-to-door services, feel free to contact us. We also recommend reading over this basic pet travel information for tips and advice. Hope this helps to get you started, and we hope to hear from you soon!
 

Degu Travel to the United Kingdom

Monday, February 9, 2015 by Pet Travel Questions

Name: Harry
Number of Pets: 2
Pet Type: Degus
To: United Kingdom

Hello,

I am from Canada and currently applying for jobs in my field. I've seen a few job opportunities in the United Kingdom, but I am not certain if I would be able to take my degus with me? Any advice is greatly appreciated!

Thanks,

Harry

 

Hi Harry,

According to the official United Kingdom government website, rodents coming from countries outside the EU must spend four months in quarantine upon arrival and need a rabies import license. For more information about bringing degus or other pets into the country, you can contact the Center for International Trade (Carlisle).

In general, when planning pet travel it's a good idea to contact the Ministry of Agriculture in the country you're interested in to find out about import rules, etc. For your information, here is an overview of pet travel tips and common questions.

Hope this helps, Harry. Please contact us if you have additional questions about pet travel and think we may be able to assist. Good luck!


 

Pet News Round-Up: Pet-Friendly Travel on the Rise

Friday, February 6, 2015 by PetRelocation.com Master

Behind the Scenes: One of our seasoned Pet Relocation Consultants talks about life as a busy pet shipper.

It's now cheaper and easier to travel between France and Spain via Brittany Ferries, and several of the cabins are pet-friendly.

Let's revisit the 2015 Puppy Bowl, shall we?

Why do cats love sitting in boxes?

One of our recent clients has an awesome blog.

Are pet expenses tax deductible?

 

popeye

Happy Friday!
 

Shipping a Dog from California to Washington

Thursday, February 5, 2015 by Pet Travel Questions

Name: Dana
Number of Pets: 1
Pet Type: Dog
Pet Breed: Shiba Inu
From: California, USA
To: Richland, WA, USA

 

Dear PetRelocation,

My question isn't in regards to moving, but I've found a 4-year-old Shiba Inu in an animal shelter in California that I really want to adopt. The problem is that I can't get down there: is there any way I could have him shipped to me? Is this something that you guys do?

Please let me know how much this typically costs...

Thanks,
Dana

 

Hi Dana,

Thank you for your question! It is possible to have a dog shipped to you unaccompanied, but you will need to arrange for someone in California to gather the correct paperwork beforehand (usually just a vet health certificate and proof of an updated rabies vaccine -- take a look at the Washington requirements here).

You'll also need to buy the correct airline-approved travel crate and have someone take the dog to the airport and check him in for his flight, ideally on a pet-friendly airline.

Our company arranges door-to-door pet relocations for pets flying unaccompanied, and though usually the pet owner brings their dog to the vet, etc. in the days before the move, it's possible that we could have an agent handle this for you. Our costs for moving one small pet internationally typically start at around $1200, but your costs will differ depending on a few factors.

If this sounds like what you're looking for and you'd like to discuss your options with us, please give our office a call or fill out our online consultation form. Thanks for considering us, and good luck with everything!

Incredible Experiences: Hazel's Move to Germany

Thursday, February 5, 2015 by PetRelocation.com Customer

hazelThinking about traveling with a pet? Hopefully the resources you find here on the PetRelocation site are helpful, but we know nothing beats receiving tips, advice and anecdotes from a fellow pet lover who has been through the process already.

That's why we'd like to point you to the blog called Rob, Meg, and Hazel Abroad. We recently helped Hazel the German Shepherd move to Germany and were excited to see that her pet parents took the time to write about the entire process.

We highly suggest reading Hazel's move story in its entirety (especially to those of you planning an international pet move soon), but for now, here are a few highlights that really rang true to us:

"I know I wished that I would have found more information from a pet owner, rather than a pet moving company, when we started our search."

It's completely normal to feel overwhelmed and scared at the beginning of a pet move, and nothing compares to having direct access to the knowledge and experience of a seasoned pet traveler. Now thanks to Meg and her blog, a few future pet owners will have this when they begin!

"In America, there is so much media coverage on mistreated, hurt, or dead pets from seemingly neglectful airlines... And, of course, all of the media coverage is sensationalized."

As we've discussed before, the pet travel stories that make it to the news are sad and scary, but they do not accurately represent the big picture. The more you learn about your options, the more you'll realize that you're not powerless when it comes to planning a safe pet relocation.

"I think the hardest part of the choosing process is deciding what is best for your nerves and your pet’s well-being (and nerves, for that matter). We chose this company because they are picky with which airlines get the business, they are comprehensive in their assistance…. at every level (!)…., and because their staff is just plain nice!"

We included this partly because it's a compliment to us (thanks, Meg!), but also because it once again reflects the uncertainty that is inherent in the pet relocation process. Without evidence and reassurance it's hard to make a choice, but doing as much research as possible and coming across stories like Hazel's can make a big difference. We'd also like to add that PetRelocation is indeed a detail-oriented team of pet lovers, and we treat all clients' pets as well as we'd treat our own.

hazel

"New rules (as of Jan 2015): The person sending the dog off (whoever signs the papers going to the USDA) must arrive in Germany within 5 days of the fluffbutt’s departure. This is to help prohibit the selling of puppies overseas, I believe."

This is an important update that all pet travelers to the EU should be aware of. Start by reading over the new rules here, and talk to a relocation specialist to find out how they might affect you specifically. Side note: we love that Meg calls Hazel a "fluffbutt" -- you can never have too many affectionate synonyms for "pet."

"When your pet arrives – they may be a little off-color from the new crazy adventure they just had! And their tummy might still be in the US…so hit a local Aldi for affordable chicken breasts and rice – boil both (separately) and offer as a food substitute until your furball seems up to eating normal food again."

This is great advice. We suggest to our clients that they start feeding their pets slowly and carefully upon arrival, especially if it has been necessary to switch to a different type of food than what you had at home. Make sure they have plenty of water and attention from you, of course, and talk to your vet if any concerning behavior arises. In our experience, pets are generally pretty resilient and will be probably be back to their normal selves within a few days (sounds like Hazel was!).

hazel

"Using a pet moving company takes all of the hassle (and the potential pain, anger, etc…whatever else comes with moving a pet on your own without prior experience) so you can focus on moving to a new country and getting your pet settled."

It's true that services like ours are not the cheapest option, but time and again we hear from our clients that they appreciate the fact that so much fear and stress was removed from the process because they decided to enlist help. We may not be for everyone, but we're glad to hear Hazel's owners feel confident they made the right choice with us!

Thanks again to Meg and Rob for choosing us to assist with Hazel's move and for sharing such valuable, helpful information about pet travel. As always, please contact us if you're looking for assistance with an upcoming pet relocation and happy traveling, pet lovers!

Pet Travel: Moving Birds Safely

Wednesday, February 4, 2015 by Pet Travel Questions

Name: Bab
From: LAX, California, USA
To: Seattle, Washington, USA
Pets: Congo African Grey, 23 years old; Yellow Nape Amazon, 24 years old

Dear PetRelocation,

I'm out of my mind finding out the best airlines to fly my parrots to a sanctuary in Washington. Alaskan airlines needed a health certificate and was double the price of United. I do not care about price, I just want them to be okay in their travels. United had some very bad reviews -- they requested no health certificate and the cost was $150. All of this frightens me and I am trying really hard to do the best by them. Is it better to fly them or how else could I transport?

Thanks,

Bab

 

Hi Bab,

Thanks for your question -- it's completely understandable that you're feeling nervous about moving your birds. To start, please take a look at this overview of bird travel tips for information about securing the right travel crate, etc. Luckily, flying domestically is not as complicated a process as flying internationally, but as you know there is still a good amount of preparation involved.

For your information, we often use United to move pets and have used them for successful bird relocations, as well. If you'd like some help, please give our office a call or fill out our online consultation form.

Please let us know if we can be of further assistance, and good luck with everything!

Behind the Scenes at PetRelocation: Sarah's Four Year Pet Shipping Journey

Tuesday, February 3, 2015 by Core Values

sarah & rebaEmployee Profile: Sarah Smith, Senior Pet Relocation Consultant

by Kelley Barnes, Director of HR

Sarah Smith will be celebrating her four year anniversary with PetRelocation this March. In 2014, she helped more than 200 clients by creating customized move plans to safely transport their family pets and guiding them through the selection process to determine the perfect solution to meet their specific needs.

The intricacies of international requirements for the import and export of live animals is not knowledge that can be picked up quickly and easily. Undergoing the same educational process that all our Consultants experience, Sarah started her career with PetRelocation focusing on domestic US moves but she now serves as one of our experts regarding pet transport that originates or terminates in Asia, Africa and the Middle East. The complexities of permits and timelines for that region can take over a year to master, given all the countries involved.

When asked about her role in the company, Sarah said, “We send pets to more exotic locations than ever before. Planning can take days or weeks, so even if you apply the same thought processes, it’s never the same day twice.”

Not only does Sarah excel in providing expert advice to prospective clients, she also understands what is means to embody our company values, including commitment and wisdom. When asked to be the subject of our first employee profile in 2015, Sarah demonstrated her dedication to teamwork by making the time to answer the following interview questions.

What’s your first memory of working at PetRelocation?

They took me and Christina (she started on the same day and worked here for about 1.5 years) out to lunch EVERY day that week. And there was beer at lunch!! I remember it was a VERY relaxed atmosphere and I loved that right away. There were no micromanagers breathing down your neck. Everyone was friendly and genuinely cared for one another.

What drew you to the company initially?

PETS! I was looking for a job that somehow incorporated animals. I am an animal lover and I didn’t know what I wanted to do, but I knew at that point in my life I wanted it to involve animals. I was looking for a supplemental job, just something to pay a few fun bills here and there. And after starting, I found myself needing to rely on this job for financial stability. After I had worked here for a few months, I knew I wasn’t leaving! I got to use my love for animals and my passion for helping people while having fun with puzzle-solving logistics!

How has the company changed during your tenure?

Sooooo much has changed. The company has grown in sales, maturity, processes and people. We have more resources and processes in place to support our work. It helps us to do our jobs better.

The two most notable changes? 1) Moving from our Spicewood offices to Downtown Austin. 2) We used to handle the entire move for each client from building the plans to the actual shipping. We really improved the overall process by having the task split between two people, allowing us to really focus on best practices.  

 

zoo pic

The PetRelocation team on a recent outing

What’s your favorite client story?

I have too many to pick one!! I’ve moved pets for professional UFC fighters and professional European basketball players. I have several clients that are “threepeats.” One duo of Rottweilers moved with us from Laos to the US, then the US to Mongolia, then Mongolia back to the US. Probably some of the best world travelers we have!  

One “story” that touches me involves at least three different clients. In 2013 we moved a sweet family to Dubai. They had a few cats and a dog. I had another potential client contact me about moving his dog and cat to Dubai, but he was terrified of what would be life for his Golden Retriever in a foreign country. I connected the two clients -- past and potential.

They hit it off and Kim (past client) took Jim and his family (potential client) to breakfast while they visited Dubai on a house hunt. He hadn’t even hired us yet! Kim convinced him that Dylan (his Golden) would be just fine and that we were a great company to work with. They hired us, and now the two families are fast friends in Dubai! Kim also had a hand in easing the fears of another client whose pets just moved, and now Jim and his family are paying it forward to a new potential client! I think we’re starting a group of friends in Dubai and that really warms my heart.

 

dylan

Dylan the Golden in Dubai

What has been your proudest moment while working PetRelocation?

Generating $1.2 million in revenue in 2014, which resulted in lots of beautiful reunions!

What do you think will change about pet travel in the next five years?

It’s hard to say. Country requirements will change, as they always do. For example, the European Union has a new rule that started being enforced on January 1 requiring that a pet traveling to the EU arrive within five days of the owner. It’s a huge change and will impact not only our clients, but anyone headed into the EU.

I also think companies will start realizing their employees won’t leave their pets behind, and we can expect more organizations to regularly factor pets into their employee’s relocation reimbursement plan.  

What advice to you have for people who want to join the company?

You MUST be able to work strange hours. You MUST be able to deal with stress -- a high level of stress. You MUST care about animals, first and foremost! Decide if the stress and hours are worth it for you. It’s not for everyone and that’s ok, but don’t waste your own time by “trying it out.” It will be MORE stressful than they tell you! But so rewarding and worth it!

Everyone here helps each other. There will be a team of people willing to help you solve the client’s problem. You’re never on your own. The culture here has always been one of fun and caring. In fact, I think the team tries to focus on those qualities when hiring.

reba

Reba, Sarah's dog, helping out at the office

What do you wish other people knew about the company?

Two things: 1) We don’t rescue and/or find pets a new home: our purpose is focused on relocation pets who already have an owner. 2) Our clients constantly tell us how this was the least stressful part of their whole move, and we’ve had others tell us that they wish we had handled their personal belongings as well because we made things so easy on them. We may cost more than other similar services, but we provide quality, professional service to every client, every day.

What would people be surprised to know about you?

I am a super social person, but some of my favorite times are sitting on my couch in pajamas with Reba (my dog) and a glass of wine. Even better if my sister is in town!! Family is #1 for me.

What do you like to do when you aren’t working?

Read, take Reba to the dog park, lift weights, swim, eat and drink, travel and anything involving water, sand and sun.

Hollywood wants to make a movie about your life. Who do they cast to play you?

Laura Prepon -- but not from Orange is the New Black. Laura Prepon from a few years ago when she was playing Donna from That 70’s Show (redheaded tomboy, goofball).

Editor's Note: We interviewed Sarah back in 2011, too -- take a look what she had to say after working at PetRelocation for just a couple of weeks, and read about some of the incredible experiences Sarah and the rest of the PetRelocation team have recently arranged.
 

What to Know about Puppy Travel

Tuesday, February 3, 2015 by Pet Travel Questions

Name: Jackie
From: Denmark
To: St. Louis, MO
Pet: Alaskan Malamute puppy, around 25 pounds

Dear PetRelocation,

I am thinking of buying a puppy that is in Denmark. I have no clue how much shipping will cost. Just a ball park figure is fine. I'm not even where in Denmark the pup is located... I just wanted to know about total cost before I even get serious and bothered the breeder. She'll be an 8 or 9-week-old puppy.

Thanks,

Jackie

 

Hi Jackie,

Thanks for your question. It typically costs a few hundred dollars to move a small pet internationally; our door-to-door services can amount to $3500 or more for a relocation like this. Your specific costs will depend on a few factors, such as the exact points of departure and arrival, whether the dog flies in the cabin or in the cargo area, etc.

You can start to calculate those costs by adding up the dog's airfare, travel crate, pre-export paperwork, and associated vet visits and transportation costs to and possibly from the airport. The more help you enlist and the less you do on your own, the more expensive it will be.

Now, we can't help but mention the fact that pet scams are very common these days. You may be dealing with a reputable breeder, but no matter what it's important to use caution when dealing with someone you don't really know. Please read more about puppy scams to educate yourself about the warning signs and ensure that you won't fall for any dishonest tactics.

Another thing to think about: PetRelocation does not move pets younger than the age of 16 weeks. At four months they can receive all vaccines and are more physically prepared to withstand the rigors of travel, and moving a puppy younger than this requires extra care and attention and includes some amount of risk.

Please feel free to contact us if you have any further questions about these topics, and good luck with everything!

Dog Travel to Tunisia

Monday, February 2, 2015 by Pet Travel Questions

Name: Crissy
From: United Kingdom
To: Tunisia
Pets: Chihuahua Mixes (5)

Hi PetRelocation,

How much would it cost to transport my five dogs to Tunisia? They typically sleep together in one crate -- would they be able to travel this way?

Thanks,

Crissy

 

Hi Crissy,

Thanks for submitting your pet travel question to us! When preparing to relocate with pets internationally, it's a good idea to check with the Ministry of Agriculture of the country to which you'll be moving to find out about the most up-to-date pet import rules (usually a health certificate and proof of updated rabies vaccine are required). You can also find out a little about Tunisia pet import rules here.

We'd also like to suggest taking a look at these essential pet travel tips and, when researching airline options, choose one with pet-friendly policies if possible. It's likely your dogs will each have to travel in their own airline-approved travel crate in the cargo area of the plane, so it's important to acclimate them to their crates in the weeks before you move (this makes it a less stressful and overall more smooth experience for all involved).

In terms of costs, our door-to-door services typically start at around $3500 to move one small pet internationally. You're welcome to contact us to discuss your options, or if you'd like to explore alternate and possibly less expensive solutions, we recommend searching for local agents through IPATA.org.

Hope this helps to get you started! Just let us know if you think we can be of further assistance, and good luck with everything.

Incredible Experiences: Lucy, Oscar & Winston's Move to Belgium

Monday, February 2, 2015 by PetRelocation.com Customer

Name: Ammar & Guy
Pets' Names: Lucy, Oscar, & Winston
From: Glendale, California, USA
To: Brussels, Belgium
 

We moved to Brussels, Belgium from Southern California in October of 2014. The most difficult aspect of the entire process was figuring out how to get our three animals safely transported. None of the animals were used to traveling, nor were they used to being in crates, but PetRelocation took all the craziness out of our hands.

They aided us in figuring out what papers to have ready and what medical tests to have done. They made sure that our three "babies" were picked up from our house in California and safely delivered to our door in Brussels. It may have taken 15 hours of travel time due to the distance, but all of our pets not only survived the ordeal, they are each thriving in our new locale. And while they may not have access to a personal backyard as we had back in SoCal, with several dog-friendly parks all with a half km of land at our new house, they don't seem to mind one bit!

We highly recommend PetRelocation to anyone needing help in transporting their animals cross-country or overseas.





Pet News Links: Travel Stories and Important Puppy Bowl Info

Friday, January 30, 2015 by PetRelocation.com Master

Meet the referee of the Puppy Bowl.

Fun data: a pet travel infographic.

Gizelle's bucket list.

One of our clients has an awesome blog! Check out a recent entry: "Moving Adorable Fuzzbutts to Germany."

What fictional pet would you most like to own?

Want more pet travel stories? Here are a few of the latest.

And of course, here's everything you need to know about this Sunday's Puppy Bowl.

 

Chief

Have a good weekend!

Flying Internationally with Restricted Dog Breeds

Friday, January 30, 2015 by Pet Travel Questions

Name: Biggie
Number of Pets: 1
Pet Type: Dog
Pet Breed: Pit Bull mix (though hasn't had DNA testing)
From: Chicago, USA
To: Bulgaria

 

Hi,

I've been researching individual airline guidelines for transporting dogs, and have found that the restricted breeds are often subtitled "brachycephalic or snub-nosed breeds," which I thought referred to dogs such as pugs and English Bulldogs. However, pure bred or any mixed breeds of Pit Bull Terriers and American Staffordshire Terriers are listed in the restricted breeds, as well. Is this because they are considered brachycephalic/snub-nosed, or is it an additional/unrelated issue? I am considering a move to Europe and will not move without my dog, but also do not want to take any extra risks if it is a greater health hazard for his breed to fly.

Additionally, I was unclear whether dogs transported in the cargo compartment can be flown in the crates that are metal only, or are you supposed to use the carriers that are plastic enclosures with metal doors? My dog is well behaved in his normal metal crate where he can easily see out, but is often anxious and frightened inside of a plastic crate with the limited number of slits.

Thanks for your help!

 

Hello,

Thanks for the question, we'd be happy to offer some guidance. Breeds such as Pit Bulls and Staffordshire Terriers are often listed as "restricted" because of historic breed bans rather than health issues. Though you'll find plenty of evidence to support the fact that these breeds are no more dangerous than any other (as we're sure you already know), their size, appearance and possible strength still dictates the policies of many countries and airlines.

We often refer to breed-specific legislation resources online when helping our clients plan out international moves, as some countries do not allow certain breeds to be imported. For example, we helped a dog named Stan move to the Netherlands in 2013 when his owner found out that he wouldn't be able to go to Denmark, where Pit Bulls are banned. Advance planning and creative solutions might be necessary for your move, as well, so it's great that you're starting the process now.

As far as travel crates, this is up to the airline. United (an airline we often choose to fly with) requires that Pit Bulls and a few other breeds travel in reinforced crates meeting IATA Container Requirement #82. KLM, Lufthansa and British Airways are also airlines that we typically select, so we recommend researching the current rules and procedures of these carriers when planning your dog's move.

We also recommend contacting the Ministry of Agriculture in Bulgaria as well as any local authorities and vets who may be able to shed light on how Pit Bulls are regulated (if at all) there. Every country is different, and it's best to learn as much as you can about laws and cultural attitudes before you go.

Hopefully this helps! Just let us know if you think you'd like some help arranging this move (you can fill out our online consultation form), and good luck with everything.

Watch out, It's a Pet Scam (Monkey Edition)

Wednesday, January 28, 2015 by Pet Travel Questions

Name: Magan
Number of Pets: 1
Pet Type: Monkey
Pet Breed: Capuchin
From: MN, USA
To: GA, USA

 

Hello,

I am taking to someone about getting a monkey, and all she wants is a shipping fee that she says is $280. She said she would be using your services. I am just wanting to make sure this isn't a scam.

Thanks,

Magan

 

Hi Magan,

That is definitely a scam. Anytime someone you don't know is offering to give you a pet (especially a high-demand breed or exotic species) and only wants to charge you transportation fees, you can assume the animal doesn't exist and they are just trying to take advantage of you.

Read more about how to avoid pet scams and know that these tactics apply to dogs, cats, birds, and yes, monkeys. We strongly advise against dealing with unknown parties online when looking to add a pet to your family, and remember that anytime you're asked to wire money for "transportation fees,"  you're in danger of falling for a well-worn scam.

For reference, moving a small pet domestically typically starts at around $1200 (this covers airfare, health documents, vet visits, travel crate, etc), so this suggested fee of just $280 serves as another red flag. Monkey travel also requires a little more planning than dog and cat travel, so if something sounds too easy to be true, it probably is.

Sorry to be the bearer of bad news, Magan (and hopefully you haven't sent any money yet). Please let us know if you have further questions, and good luck out there!

Corgi Travel to the United States

Wednesday, January 28, 2015 by Pet Travel Questions

Name: Apollo
Number of Pets: 1
Pet Type: Dog
Pet Breed: Corgi
From: Taiwan
To: California/Nevada (United States)

 

Dear PetRelocation,

What do we have to do to ensure our dog can come live with us in the United States (we'll probably be landing in California). Your information would be greatly appreciated.

Thanks,

Apollo

 

Hi Apollo,

Thanks for the question, we'd be happy to help. First, read over these basic pet travel tips in order to become acquainted with the essential logistical details, and then take a look at the pet import requirements for the United States.

To summarize, you'll need proof of an updated rabies vaccine and a health certificate, an airline-approved travel crate, and before you fly we recommend acclimating your dog to the crate as well as possible. We also suggest making an effort to choose a pet-friendly airline (we often use United, KLM, Lufthansa and British Airways).

Many people choose to hire professional assistance with an international pet move; if you're looking to explore this option, feel free to fill out our online consultation form.

Hopefully this helps to get you started! Just let us know if we can be of further assistance, and feel free to peruse our blog for pet travel stories and additional advice. Good luck and travel safely!

Planning Safe Pet Travel for a 10-Year-Old Dog

Tuesday, January 27, 2015 by Pet Travel Questions

Name: Duda
Number of Pets: 1
Pet Type: Dog
Pet Breed: Cockapoo
From: Toronto, Canada
To: Guatemala City, Guatemala

 

Hello,

I am moving to Guatemala this summer for a job and I am bringing my dog with me. He is 10 and I am a bit worried about his age when flying. Will this be a problem? Cockapoos do tend to live longer, so this isn't really as as old as if he were another breed.

Is there an alternative to shipping him in a regular cargo area on the plane? I am worried about their temperature restrictions since we are traveling in the summer and have to stop over in Houston or San Salvador.

Thank you!

Duda

 

Hi Duda,

Thanks for submitting a question to us! Before traveling with an older pet, we recommend discussing any concerns you have with your vet and also reading over these travel tips for older dogs. We've helped many dogs and cats 10 years old and older move safely, and with the right preparation and care, it is most likely a possibility for you, too.

As far as air travel, we recommend choosing a pet-friendly airline (we often use United, KLM and Lufthansa due to their pet safe policies, for example). Airlines with solid pet procedures in place are less affected by temperature, however in the heat of the summer it's possible that you'll run into various embargoes. Since the rules and ports at which they apply change each year, we recommend checking directly with the airline to find out more.

You're also welcome to fill out our consultation form to hear back from a Specialist and discuss your move options, and we also recommend reading over these basic pet travel tips. The more you learn about the process, hopefully the more comfortable you'll feel about your dog's flight.

Just let us know if we can be of further assistance, and good luck!

Pet Travel Infographic: 2014 by the Numbers

Tuesday, January 27, 2015 by Core Values

Last year was a busy one for pet travel! Here at PetRelocation we moved nearly 2,000 pets in 2014 and brought about over 900 reunions (we compiled a few of the move stories if you'd like to learn more about some of these Incredible Experiences).

Before we get too carried away with another year of helping cute globetrotters relocate with their families, here's a fun look at the PetRelocation pet moves of 2014 with info about airlines, breeds, travel crates and top destinations. Enjoy!

 

infographic

 

Have questions about moving your pet? Please contact us for a consultation, and happy travels in 2015, pet lovers!

Preparing in Advance for Dog Travel to Australia

Monday, January 26, 2015 by Pet Travel Questions

Name: Jennifer
Number of Pets: 2
Pet Type: Dogs (Summit and Daisy)
Pet Breed: Mixed (one a Boxer/Lab, the other a Carolina dog/Greyhound)
From: Seattle, WA, USA
To: Brisbane, Australia in May 2016

 

Hi There,

I know it is quite far away, but my family is looking now to move my two dogs with us when we move to Australia next May. I am very nervous about moving them (as most dog moms probably are)! I was reading that Australia limited their quarantine from 30 days to 10 days, however with no visitation allowed. How is this possible? I also read that there are only two quarantine stations available in Australia.

How have you seen the conditions of the quarantine? Will my dogs make it and be safe? What is the most economical way to get them there with the least stress for my two dogs? Also, one has special eating needs -- how will I be able to accommodate that?

If you could provide an estimate and some information it would be greatly appreciated. Thanks so much.

Jennifer

 

Hi Jennifer,

These are great (and understandable) questions to have, and you're very smart to be starting the process so early. It takes several months to properly prepare for a dog move to Australia, but when the right steps are taken it can be a safe and smooth process.

To start, we'd like to recommend that you take a look at the official Australia government website, where you'll find everything you need to know about import requirements and quarantine facilities. There is also a timeline calculator that will tell you what you need to do and when.

Of course it's normal to feel nervous about the quarantine part of the process, but in our experience pets do fine while staying at either of the two available facilities (one is in Sydney and one is in Melbourne) and tend to behave like their normal selves once they are home with their family. Again, on the site you'll find an explanation of quarantine procedures, including instructions for requesting permission to feed your dog special food (it can be done).

When you have some time, feel free to read a few of the stories submitted by some of our past Australia clients: here is Elvis's story, here is an account of Jack's relocation to Brisbane, and here is a video of Tilly in Sydney quarantine. As you'll see, these pet parents started out feeling pretty anxious and were glad when the move was all over, but ultimately found that it wasn't as scary as they thought it would be.

If you think you'd like some help with your move, please take a look at the services we offer and consider filling out our consultation form. With a few more details, we'll be able to provide more information about your move options.

Hopefully this helps, Jennifer! Please let us know if we can be of further assistance.
 

Incredible Experiences: Max Becomes a Kiwi

Monday, January 26, 2015 by PetRelocation.com Customer

Name: Catherine & Mark
Pet's Name: Max
From: New York City, New York, USA
To: Christchurch, New Zealand

My husband and I moved from New York City to Christchurch, New Zealand with our cat, Max, by way of 3-month stint in Bangor, Maine. New Zealand has strict rules on animals entering the country and require a pet relocation company to assist with the move. Max would live in St. Louis, MO with my mom for 3 months while he finished up relocation vet requirements.

I chose PetRelocation not only based on their customer feedback but also because of the amount of detail, care and attention I received when I made my first call to inquire. I felt that my cat would be treated not just humanely, but lovingly, from one phone conversation with Paul.

Max's care and travel planning was assigned to Brooke, who not only had to deal with my anxiety, but my mom's as well, as Max lived with her for 3 months after my husband and I relocated to New Zealand. Brooke was patient, attentive and available whenever we needed her (which was often).

 

max sleeping



There was no "easy" part to this move. I was anxious to have my cat back in my care, and when he was 6 hours into a 15 hour plane flight, there was no amount of nail-biting that made me feel better. Max of course missed his connecting flight, and my email immediately lit up with emails from Brooke updating me with all advances in his plans. She was even able to ensure that Max would not have to wait at the airport, but rather with an actual human in a quieter setting, which settled the butterflies in my stomach. Max finally arrived to the quarantine facility just a few hours later than expected.

Max is a lover. He would give us up in a heartbeat if someone else was offering a better chin rub or a few Greenies. In his world, everyone is his friend and the quarantine facility was no exception. The ladies at Canterbury Quarantine loved playing with him and thus he received great care (not to mention he was the only cat onsite at the time). When I went to pick him up he was eager to get out of his "prison" (he does not like to be confined, he's an explorer!) and on to the next adventure.

 

max hanging out

 

Now he enjoys watching the birds in our garden from our many windows and sleeping in the sunlight. He is no worse for the wear and still has all 9 cat lives (though I may have lost a few!). Moving is never easy and moving across the country with a fur baby is definitely tougher.

Without PetRelocation I think this process would have taken a great toll not only on Max, but an emotional one on me as well. I am grateful for their expertise, care, and love of animals, which helped reunite me and my husband with our beloved Max!

Thanks to Catherine and Mark for sharing their move story with us! Interested in cat travel to New Zealand (or pet travel in general)? Please contact us for a consultation.

Pet News Round-Up: Realizing Your Pet Travel Potential

Friday, January 23, 2015 by Caitlin Moore

Will New York be the world's future pet travel hub?

Do your cats get cabin fever in the winter?

Dog training advice for 2015.

More about the new upscale pet boarding facility opening near the Orlando airport.

Cats to New York, dogs to the United Kingdom... Read all our latest pet travel Incredible Experiences!

Dog talk: off-leash etiquette.

 

cappie

Happy Friday!
 

Hedgehog Travel to the United States

Thursday, January 22, 2015 by Pet Travel Questions

Name: Ethan
Number of Pets: 1
Pet Type: Hedgehog
Pet Breed: African Pygmy Hedgehog
From: Taipei, Taiwan
To: Louisiana, USA

 

Hello,

I'm currently an exchange student from the States in Taiwan right now, and for Christmas my host family got me a hedgehog -- kinda weird, but they don't celebrate Christmas here so I guess they didn't know a hedgehog is that out of the norm for a gift, haha!

Anyway, my mom back in America freaked out because she's convinced I won't be able to take Murphy (hedgehog's name) back home, that there's some regulation that's going to stop me.

Well I did some research, and as far as I can tell I should be OK as long as a fill out some form or contact the airport -- it was all pretty unclear.

So my question is: Could you guys lay out the exact steps I need to take and explain them a bit? I really love my hedgehog and definitely wanna take him home (in about 5 months)!!!

Thanks,

Ethan

 

Hi Ethan,

Thanks for the question! The United States is a pretty straightforward country when it comes to importing pets, and there are no particular restrictions for hedgehogs (no import permit is required, for example).

You will need to check with the airline, however, to find out what their requirements are (usually this consists of a health certificate from your vet stating the pet is healthy and fit to fly, and it should be issued within 10 days of travel). You'll also need an airline-approved travel crate. We also advise talking to a vet for travel tips, however in general we can say that hydration is extremely important. 

Please contact us for a consultation if you're interested in hiring some help with this move, and either way, good luck!