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Incredible Experiences: Maya's Trip to Germany

Thursday, October 9, 2014 by PetRelocation.com Customer

Name: Kirsten
Pet's Name: Maya
From: Washington, D.C.
To: Germany

When my family and I found out we were going to be moving to Germany, we had to decide how we were going to get our dog Maya there.

I first had tried another company, but that would have been a multi-stop trip, which would have given her over 24 hours in her kennel. We didn't want that for her, so I had talked to a friend about how she got her dogs shipped and she told me about PetRelocation.

From the first call I had I was put at ease with the whole process. I was given one point of contact to start all the paperwork, and then once it came time to travel I got another point of contact. Even on the day before Maya was going to fly, I could send emails and get a response right away without having to wait. That just tells me that they all want the best for your pet, too.

Thank you Anna and Maegan!



Exotic Pet Travel to the United States

Wednesday, October 8, 2014 by Pet Travel Questions

Name: Ashley
Number of Pets: 2
Pet Type: Sugar Glider and Hedgehog
From: Okinawa, Japan
To: The United States

 

Hi,
My husband is in the U.S. Military and we currently live in Okinawa, Japan. We are due to be back in the states here in about 8-10 months or so. We have a hedgehog and sugar glider that we purchased out here and we really want to take them back to the States with us. Is this going to be possible? We really don't want to have to sell them.

If it is possible, are there any requirements by the U.S. government to bring them back with us? I talked to the local animal quarantine office and they do not have any requirement for taking the animals out of the country.

Thanks so much for your help!
Ashley
 

Hi Ashley,

Thanks for your question, we'd be happy to offer some information.

According to the USDA website, there are no import requirements for sugar gliders. According to the U.S. Customs and Border Protection Agency, hedgehogs can only enter through designated ports (find more information here).

It's a good idea to go straight to the most relevant and official source (a government office, etc.) when researching topics related to pet travel. If you decide to bring your pets to the United States, you'll also want to check in with the airline to find out what their particular regulations are regarding these types of pets -- a health certificate of some kind will likely be required.

Finally, we also suggest talking to your vet about sugar glider and hedgehog travel to be sure you can prepare them to have as safe a journey as possible. Long flights can be taxing for any kind of pet, and pre-flight health screenings and paying close attention to hydration are both good practices to follow.

Hopefully this helps get you started, Ashley. Feel free to contact us if you'd like to find out more about the services we offer.

Happy traveling!

Changes to the EU Pet Travel Scheme Beginning Dec. 2014

Tuesday, October 7, 2014 by Pet Travel Questions

Planning to travel to the EU with a pet in the next few months? This news update is for you. It has been announced that on Dec. 29, 2014, a few changes to the EU Pet Travel Scheme will go into effect.

It looks like the primary requirements will stay the same and if you already have a pet passport you don't need a new one, but among other adjustments, there is now a new minimum age for rabies vaccinations and pet owners must travel into the country within five days of their pet's arrival.

Read the full document below to find out if these changes will affect you and your future pet travels to the EU, and if you have any questions, feel free to contact us to speak to a Specialist.

 

EU Pet Travel Scheme Dec 2014 Guidance

International Travel with Older Pets

Monday, October 6, 2014 by Pet Travel Questions

Name: Yifat
Number of Pets: 1
Pet Type: Dog
Pet Breed: Mix
From: Israel
To: The Netherlands

 

Hello,

Your website is very useful, thanks!

I have a 10-year-old dog that I will have to fly during January (as cargo). I would like to know how dangerous it can it be for a relatively old dog (this flight will be about 5 hours long), and also how much time the dog is left in the cold between the time the airplane lands and the time we get her?

I am really worried about this so hopefully your answer can help me.

Thank you,

Y

 

Hi Y,

Thanks for reading our site, and thanks for your question!

The most important thing for you to do to ensure a safe flight for your dog is to choose a pet friendly airline. If a carrier has solid procedures that put a high priority on pet health, temperature shouldn't be a big issue (airlines like KLM, United and Lufthansa do not allow animals to be exposed to the elements for any significant amount of time, for example).

Pets should ideally be the last to be loaded onto the plane, the first to be removed upon landing, and they should be transported across the runway in a temperature controlled vehicle. The cargo area is temperature and pressure controlled, also, and if you've helped your dog to become acclimated to the travel crate, the experience will be made even more manageable.

Additionally, here are a few tips for traveling with an older pet. Essentially we recommend talking to your vet before making a decision, and then if you go forward take extra care with hydration and the above-mentioned safety tips.

If you think you'd like to find out more about our door-to-door services, please give us a call or fill out our free quote form. If you'd like to search for agents on your own, we recommend checking the directory available on IPATA.org.

Good luck with everything, and please let us know if we can be of service!


 

Pet News Links: Pet Travel Tips and Confessions

Friday, October 3, 2014 by Caitlin Moore

Meet Benson, our Pet Move of the Month!

Australians reveal their most surprising pet travel confessions.

Simple hacks every dog owner should know about.

Jon Stewart helps set the record straight about pit bulls.

Never lose your pet again.

Rescuing Hawaii's homeless pets.

 

satu

Have a fun weekend!

Pet Move of the Month: Benson's Relocation to Hong Kong

Thursday, October 2, 2014 by PetRelocation.com Customer

bensonOnce again, it's time to focus the spotlight on one of our recent pet moves! We help move many cats to countries all around the world and Hong Kong is a frequently-chosen destination, so we decided that Benson would be a great choice to feature and learn from. (He's also really cute, so we've included plenty of pictures, too.)

Benson moved from Georgia to Hong Kong and his owners were nice enough to answer our questions and shed some light on the process of how this international journey became not only an incredible experience, but also our Pet Move of the Month.

Read all about Benson's move, and join us in wishing him and his family the best of luck in their new home!

What brought about your move?

My husband's company asked him to take a position in Hong Kong.

Have you ever moved a pet by air before this?

No, this was our first experience.

What were some of your initial concerns, and what surprised you about the pet travel process?

Benson being lost or injured during the move, or worse, getting quarantined for a long period once he arrived. We were really surprised at how much paperwork and coordination with the veterinarian it took to make all this happen.

How has Benson handled the transition so far?

Benson has been adjusting very well. He is growing to love his new home with all the different rooms and places to take naps.

benson

How does Hong Kong compare to the United States when it comes to pet-friendly attitudes, amenities, etc.?

Where we live in Discovery Bay is awesome. There are lots of families with pets here. Interestingly enough, Hong Kong as a whole is okay but most hotels here don't accept any pets at all. It's considered a sanitary concern, which would present an issue for anyone wanting to travel here with pets on a temporary basis. We were fortunate that we were already moved into our house when Benson arrived.

benson

What advice do you have for people who might be planning a pet move?

Definitely use a relocation company, particularly PetRelocation. There's no way to guarantee that you'd get everything right and have your pet not be put in quarantine if you tried to plan it on your own.

For Hong Kong, most of the permits you would need have to be obtained in person. Using a company like PetRelocation, who has a great relationship with the government agencies who deal with pets being imported to the country, makes sure everything is seamless.

benson

What made you decide to hire professionals to assist you?

PetRelocation was suggested by our company. We looked at other ways to relocate Benson, but your company from the very first introduction made us feel at ease and comfortable. Definitely the best in the business, hands down. 

--

Thanks again to Benson's family for choosing us to help and for answering our questions!

Moving a pet to Hong Kong (or somewhere else)? Please contact us to speak to a specialist about your relocation options.

Driving with a Dog to the United States from Canada

Wednesday, October 1, 2014 by Pet Travel Questions

Name: Mandy
Number of Pets: 1
Pet Type: Dog
Pet Breed: Chocolate Labrador
From: Calgary, Canada
To: Charlotte, North Carolina

 

Hello,
Please could you confirm that the only documentation we require to move our dog from Canada to the USA to live is a valid rabies vaccination?

We will be driving from Calgary to North Carolina and will be taking our dog with us, so she will not be flying.

Many thanks,
Mandy
 

Hi Mandy,

Great question. Transporting a dog into the United States via car may not require quite as much attention to detail as flying would, but you're right, you will need to have some basic paperwork on hand. Here is more information about importing pets to the US via the USDA.

As we've discussed before, crossing the Canada/US border with a pet is an experience that can vary from person to person (some border agents will ask for more information than others), but you should definitely have proof from your vet that your dog is up-to-date on her rabies vaccine.

Further, here are a few general tips for safe road travel with a dog. We recommend microchips even though they're not required, and it's a good idea to carry extra supplies, water bowls, a comfortable travel crate, etc. (you probably know all of this, but it might not hurt to revisit the list before you hit the road).

Please let us know if you have any more questions, Mandy. Thanks for reaching out, and have a great trip to North Carolina!

Dog Travel to Bali: Is It Possible?

Wednesday, October 1, 2014 by Pet Travel Questions

Name: Gilbert
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Mongrel
From: Singapore
To: Bali

 

Dear PetRelocation,

I have been told it may not be possible to move our two dogs to Bali. Is this advice still current?

Thanks,

Gilbert
 

Hi Gilbert,

According to the latest information we're aware of, only pets coming from certain rabies-free countries (that short list does not include Singapore) may be imported to Bali. The country has struggled with a high incidence of rabies over the years (largely to do its population of stray dogs), so in order to curb this problem Bali has enacted stricter import rules.

To double check or to find out about any possible upcoming changes, we recommend contacting the Bali Ministry of Agriculture or Department of Veterinary Services directly.

Sorry we couldn't offer more positive news! If you end up planning a pet move to a different country and think you'd like some assistance, please contact us to speak to a Specialist.

Is There a Quarantine for Dogs Traveling to Germany?

Tuesday, September 30, 2014 by Pet Travel Questions

Name: Connie
Number of Pets: One
Pet Type: Small dog
Pet Breed: Yorkie
From: Atlanta, GA, USA
To: Germany

 

Dear PetRelocation,

Is there a quarantine period for dogs traveling from the USA to Germany?

Thanks,

Connie

 

Hi Connie,

Thanks for the question! The short answer is "no," there is no quarantine for dogs going from the United States to Germany. Please take a look at the overview of pet import requirements for Germany for an idea of what to expect.

Essentially you'll need to have your dog microchipped (if not already), up-to-date on the rabies vaccine, and you'll need an International Health Certificate. In terms of the actual flight process, we recommend choosing a pet-friendly airline (we often use Lufthansa and KLM for pets going to Europe) and the travel crate must be airline-approved.

Please contact us for a quote if you think you'd like some help arranging your move, and feel free to peruse our blog for more pet travel tips and stories.

Hopefully this helps to get you started, Connie. Good luck with everything!

Pet Shipping to Colorado

Thursday, September 25, 2014 by Pet Travel Questions

Name: Nathan
Number of Pets: 2
Pet Type: 2 cats
Pet Breed: Mix
From: Poland
To: CO, USA

 

Hi PetRelocation,

Could you please tell me if there are any vaccinations required for my cats' trip to the United States? I understand that they need a healthy pet certificate 10 days prior to the fight, but what else might happen in this case? Also, would they have to be put in any kind of kennel for observation upon arrival?

I would greatly appreciate any and all information you could give me on this!

Thanks,

Nathan
 

Hi Nathan,

Thanks for your inquiry!

Here are the pet import requirements for the United States. There is no quarantine upon arrival, and you're right, you do need to have an International Health Certificate issued by your vet showing the airline your cats are healthy and fit to fly. We also recommend that they be up to date on their rabies vaccine.

If your cats aren't used to traveling, we suggest reading over these cat crate-training tips as well as these frequently asked pet travel questions. You'll also want to contact a vet as you get settled in your new home to make sure you're following Colorado cat regulations correctly regarding vaccines, etc.

If you think you'd like to hire some assistance for your move, please contact us for a free quote. We provide door-to-door services around the world and would be happy to discuss your move options with you.

Hope this helps, and good luck with your travels!

Traveling Internationally with Service Dogs

Wednesday, September 24, 2014 by Pet Travel Questions

We recently received a question via email asking how to bring a service dog to Australia, and thought it would be a good opportunity to go over a few basic rules and best practices for traveling internationally with an assistance animal.

  • Traveling with service dogs means following different airline procedures for the most part, as airlines often allow pets in the cabin in these instances. Here are the instructions for traveling with a service animal via United and via Lufthansa, for example.
  • Here is an overview of the rules for service dogs for Australia; owners must fill out an application to be approved before they can complete the import steps. Usually pets entering Australia must undergo a 10-day quarantine in an approved quarantine facility, but service dogs can fulfill the quarantine at home with their owners.
  • Be prepared to show official paperwork proving your support animal is legitimate (this will likely be a letter from your medical doctor or mental health professional).
  • Typically service animals need to fit on the floor in front of the passenger chair (and can't sit on the seat), and they travel free of charge.
  • Space can be limited in the cabin, so contact the airline well in advance to tell them you'll be traveling with a service animal.
  • Even though airlines probably won't require that service animals adhere to usual animal rules (traveling in the cargo area, etc.), countries still will. Find out what vaccinations and paperwork will be required for import and allow a few weeks to prepare.
  • Note that carriage can be denied if an animal is loud or acting in a way that disturbs other passengers -- properly trained service animals shouldn't be a problem, but people who bring a noisy Chihuahua along as an emotional support animal may not be accepted to fly.
  • In addition to verifying country import rules, whenever you're planning to travel by air with a service animal it's a good idea to contact the airline directly to find out about the procedures (information isn't always available online and it can sometimes change).

service dog

Photo Credit: www.servicedogproducts.com

 

Need some help? Please contact us to speak to a Specialist!

Rabies Vaccine Requirements for International Pet Travel

Monday, September 22, 2014 by Pet Travel Questions

Name: Paola
Number of Pets: 1
Pet Type: Dog
Pet Breed: Cross Breed
From: Tanzania
To: USA

Hello,

My dog (2 and a half years old) has been vaccinated against rabies three times, two of them in October and November of 2012 and the third one was in August of 2013. Now we will be flying from Tanzania to the USA in October, and I'm not sure if she needs to be re-vaccinated.

Thanks in advance for your help!
Paola

 

Hi Paola,

To bring your dog into the United States, she will need to have a rabies vaccine that is not expired and it must be administered at least 30 days before departure. If the vaccine you received in August last year was a 1-year vaccine, it sounds like she needs to get another one (if it was a 3-year vaccine then you may be okay depending on the state -- check here for guidance). Our advice is to double check with your vet to see if your dog's rabies status is up-to-date.

You can look over the pet import requirements for the United States and take a look at these pet travel tips, as well. By researching a few basics and paying attention to important details, you can help your dog have a smooth relocation.

If you think you'd like some assistance and want to find out more about our door-to-door services, please fill out our free quote form and a Specialist will be in touch to discuss your options with you.

Thanks for your question, and good luck with everything!

Pet News Round-Up: Birds, Puppies & Travel Updates

Friday, September 19, 2014 by Caitlin Moore

Hundreds of endangered and exotic birds live in one California woman's backyard.

Bella's trip to Scotland!

From Baywoof: Deciphering Dietary Options for Dogs.

From Dogster: An interview with Seth Casteel about his Underwater Puppies book.

Tips for traveling to the UK with an EU pet passport.

Do you like cute pet pictures? Follow us on Facebook to see lots of 'em.

 

merlin

Have a happy weekend!

Double Check EU Pet Travel Rules for the UK and Ireland

Thursday, September 18, 2014 by Caitlin Moore

International pet travel is all about the details, and we just learned of a new one that may affect pet travelers going to the UK or Ireland.

If you have an EU pet passport and are traveling into the UK or Ireland, the rabies vaccination must have been done by a veterinarian inside the EU for it to be accepted. In the past some EU passport holders have been allowed entry from the United States, Canada, and other third countries, but now those travelers will need to have (in addition to the pet passport) the EU Journal Annex II certificate issued and endorsed no more than 10 days before arrival.

Further, remember that any new vaccinations obtained outside the EU should not be noted on the passport, but rather on a separate certificate. You can read about this in more depth here.

Essentially the EU has begun to enforce EU regulations more strictly, and having the EU passport alone only permits travel between EU countries (no more bending the rules).

If you have questions about this requirement or pet travel in general, please contact us and one of our Specialists will clarify things and/or talk about how we may be able to help with a solution for your upcoming move.

 

posey

Posey followed the rules and made it to the UK.

 

 

Planning Safe Cat Air Travel

Thursday, September 18, 2014 by Pet Travel Questions

Name: Maureen
Number of Pets: 5
Pet Type: Cats
Pet Breed: Domestic
From: Bourne, MA
To: Seattle, WA

 

Hi PetRelocation,

I am planning to move to Bainbridge Island, WA. I am trying to find a safe way to relocate my five cats. When you relocate cats, are they transported in a cargo area of a plane? I would also like to find our how this process works and an estimate of the price. Are there any veterinary people that travel with the pets? One of my cats has asthma.

Thank you,
Maureen
 

Hi Maureen,

Thanks for your question, we'd be happy to share some tips and advice with you. To start, take a look at the domestic pet travel requirements for the United States.

Typically, when moving a long distance with this many cats, we would book a flight in the cargo area on a pet-friendly airline such as United. Though cargo travel initially sounds scary to many pet owners, when handled by an experienced and dedicated airline it is a safe choice. Pets are the last to be loaded onto the aircraft and the first to be removed, and during flight they are in a pressure and temperature-controlled area.

In terms of costs, airline rates are calculated based on the weight and amount of space your cats and their crates take up, and vet fees should also be factored in for the visits/paperwork referenced above. If you decide to hire help with transportation to the airport, etc., the overall cost will increase.

You can help your cats prepare for the flight by working to crate-train them in the weeks before you move, and it's always a good idea to discuss any health-related questions you have with your vet. We have helped pets with various health issues move before -- it may require special planning and care, and we'd be happy to discuss your options with you.

If you would like to hear from one of our Specialists about our door-to-door services, please fill out our free quote form. Hope this helps to get you started, and please let us know if we can be of further assistance. Good luck!

Poodle Travel to the United States

Wednesday, September 17, 2014 by Pet Travel Questions

Name: Rose
Number of Pets: 1
Pet Type: Dog
Pet Breed: Toy Poodle
From: Manila, Philippines
To: United States

 

Hi PetRelocation,

What are the requirements to bring my dog to United States? This is my kids' pet -- we bought our dog when they started studying here, but now they prefer to study in America. What should I do first? My flight is next week; please advise.

Thanks, hoping for your help.

Sincerely,
Rose
 

Hi Rose,

Thanks for getting in touch with us. The United States is one of the easier countries to tackle when it comes to importing a dog or other pet. The requirements are pretty standard and straightforward: your dog will need to have an up-to-date rabies vaccine and an International Health Certificate. Take a look at the US pet import rules for more details.

Beyond that you'll also need to secure an airline-approved travel crate, book a flight on a pet-friendly airline (we often use KLM, United and Lufthansa, for example), and you'll want to help your dog to be as prepared as possible through crate training, proper hydration and exercise before the flight. Here are a few ways to prepare your dog for air travel.

If you think you'd like some assistance with the move and want to learn more about our door-to-door services, please contact us. We also suggest you take a look at some real life pet travel stories on our blog -- they're fun to read and will give you a better idea of what to expect.

Thanks again for reaching out, and good luck with everything!

Dog Travel to Dubai

Tuesday, September 16, 2014 by Pet Travel Questions

Name: Umit
Number of Pets: 1
Pet Type: Dog
Pet Breed: Cane Corso
From: Denmark
To: Dubai, UAE

Hi,

We are a family who is moving to Dubai for minimum of a period of years and would like to import our 5-year-old dog. The dog has been with us since he was a puppy (3 months old), he is neutered, has all necessary vaccines and is well socialized.

Can you please advise what the regulations and costs are to make sure he has a smooth relocation to Dubai? We don't have a residence visa yet, but we expect to have it around January 2015.

Pleased to hear your answers and thanks in advance.
-Umit

 

Hi Umit,

Sure, we'd be happy to provide some information. Please start by taking a look at the pet import requirements for the UAE. Your dog will need to be microchipped (if not already), vaccinated against rabies, and the correct permits/health documents must be attained.

We recommend choosing a pet-friendly airline and buying an airline-approved travel crate based on your dog's measurements.

If you think you'd like some assistance and want to find out about our door-to-door services, please fill out our free quote form. First-time pet travelers often find it helpful to look over these frequently asked pet travel questions -- relocating with a pet can be an overwhelming undertaking and it's normal to feel uncertain at first.

Finally, here is some information about living with pets in the UAE. The conditions will likely be pretty different than what you're used to in Denmark, and we advise all of our clients to acquaint themselves with the customs, cultural differences, etc. before they move with a pet.

Hope this helps -- please let us know if we can be of further service. Either way, good luck and enjoy your time in Dubai!

Incredible Experiences: Bella's Trip to Bonnie Scotland

Tuesday, September 16, 2014 by PetRelocation.com Customer

Name: Brittany
Pet's Name: Bella
From: Florida, USA
To: Scotland, UK
 

What a trip this was! Not only for myself, but for Bella as well.

This wasn't my first time traveling to Scotland, but it was for Bella -- therefore I was extremely nervous. From the start to the finish of the whole process Maegan was excellent! Answering my 100 questions was a task but she had no problem at all and made me feel better about everything. I also had the pleasure of being introduced to another member of the team, Vanessa, who was a big help as well. Our many conversations over the phone kept me as calm as I could be.

Needless to say I was a wreck when Bella was traveling, but she made it just fine! She was so happy to see me when she got to Scotland and I was relieved to have her back in my arms.

Thanks, PetRelo!

 



 

Will Tomorrow's Lufthansa Strike Affect Pet Travel?

Monday, September 15, 2014 by Pet Friendly Airlines

Update: The planned pilots' strike for 9/16 has been cancelled. Lufthansa flights should be operating smoothly tomorrow.

Lufthansa pilots are planning an eight hour strike on Tuesday, Sept. 16, however the airline has announced that no cancellations are anticipated and pet flights will still take place. Some intercontinental flights will run earlier or later than originally scheduled, but Lufthansa aims to keep delays and irregularities to a minimum.

The strike is set to run from 2 a.m. to 10 a.m. CST, and long-haul flights departing from Frankfurt (Lufthansa's primary hub), will be affected.

Pets flying internationally are often routed through Frankfurt, where they can take advantage of Lufthansa's Animal Lounge. Whenever a delay occurs (due to a strike, weather or other reason), the staff on hand is trained and ready to take good care of pets until they are cleared to move forward to their next destination.

If you or your pet will be flying with Lufthansa tomorrow be sure to check the current schedule carefully, and please contact us if you have any questions.

 

Photo Credit: Reuters/Joe Skipper

How to Transport Dogs to New Zealand

Monday, September 15, 2014 by Pet Travel Questions

Name: Suzie
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Thai dogs / Labrador mix Thai
From: Thailand
To: New Zealand

 

Dear PetRelocation,

I know New Zealand does not allow a direct import from Thailand to New Zealand, so my questions are:

1. Which country near New Zealand would they go to first?

2. Do my dogs get their microchip and vaccinations in Thailand before leaving?

3. What are the exact steps I need to take in order to get my dogs to New Zealand?

4. The cost of air fares, quarantine, freight, and anything else I need to know.

I'm a bit lost as to were to start, any help is much appreciated.

Thanks,

Suzie

 

Hi Suzie,

Thanks for reaching out -- we'd be happy to offer some information about pet travel to New Zealand.

First, take a look at the countries from which it's possible to bring your pets --  here is the official guidance document to assist you. It's most likely you'll move your dogs from Thailand to a Category 3 country (whichever one makes the most sense for you), and then from there eventually to New Zealand. Your dogs will have a minimum 10-day quarantine upon arrival (please review the full timeline and list of requirements).

To find out what the import requirements will be for the stopover country, you can search online for the Ministry of Agriculture website for the relevant country or take a look here for a general idea (these rules are geared towards pets coming from the United States but they'll give you an idea of what to expect).

The costs will depend on several factors, Suzie, but this process will not be cheap. You can start to form an estimate by looking at quarantine facility costs, researching cargo costs through airline websites, or, if you're interested in our services, by filling out our free online quote form or by giving our office a call. With a few more details a Specialist will be able to tell you more about your move options and the associated costs.

Moving pets can be overwhelming, but we'd be happy to help! For a little more about what it's like to move a pet to New Zealand, here's the story of Wednesday the cat, who moved there from the United States. As you'll see, the process took several weeks, but she made it safely and the family was happily reunited.

Thanks again for your question, and we look forward to hearing from you!