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Help Me Move My Pet

Behind the Scenes at PetRelocation: Lessons Learned from Two Years of Pet Shipping

Wednesday, February 26, 2014 by Core Values

Two years ago, PetRelocation Specialist Joe wrote an account of what it was like to be a new hire here at the company. After three weeks on the job he had already learned more than he thought was possible, and now that many months have passed (how time flies!), we thought it would be fun if he once again shared his thoughts about what it's like to be a busy pet shipper.

Here's what Joe had to say about his continued journey here at PetRelocation.

In looking back over my last two years of moving pets around the globe, I am in awe. In awe of the places I have moved pets, the diversity of the clients I have worked with, and the crazy situations I have gotten into (and out of). This has been an unprecedented journey of learning, joy and self-discovery. I am no longer a newbie; I am a pet relocation veteran.

Since joining the PetRelocation team in February of 2012, I have had many job titles and responsibilities, as this industry and company are in a constant state of change. As a soldier on the front lines, I have had to adapt to each change and always do what is best for the pets, the client, my team and the company.

Now that the Corporate Relocation team is growing and becoming a trend-setter for service and a pillar of revenue for the company, I am a Corporate Account Manager. It has not been easy by any means, but I strive to help where help is needed and support the company’s journey to being the industry-leader in worldwide pet moving services.

The great Johnny Cash wrote a song called “I’ve been everywhere,” illustrating how his life’s journey has taken him around the world. If only he had seen what we do, the song may have been “they ship pets everywhere.” I have worked to move pets to places that I never even knew existed before working at PetRelocation. From Papua New Guinea to Macao, from Mauritius to Djibouti and from Yuzhno-Sakhalinsk to Pune, I have seen it all. I have even received inquiries to locations that not even Google Maps can find, like Diego Garcia, British Indian Ocean Territory.

Working with local agents and clients to move pets to these countries has given me great a perspective for the diversity and awesomeness of the world. I know it’s hard to believe that the state of Texas is not the standard for life on planet Earth (ha ha), but being exposed to the amazing people and cultures of the world has changed my life for the better forever.

The biggest takeaway from my last two years at PetRelocation is the same as when I graduated from college. Even after learning, growing, laughing, crying, dreaming and waking up from those dreams, I have not even scratched the surface of expertise. For all of my in-depth knowledge, experience, skills and abilities, I still have so much more to learn and so far to go. The only thing I truly know is that I know nothing. This is the journey of life and I will push forward as if there is no tomorrow.

My name is Joe Fraser, and even after two years, I am a pet relocation newbie.
 

How to Travel Safely with a Pug

Monday, February 17, 2014 by Pet Travel Questions

Name: Clea
Number of Pets: 1
Pet Type: Dog
Pet Breed: Pug
From: Florida
To: Minnesota

Dear PetRelocation,

My elderly parents are moving back to Minnesota from Florida. They are too old to drive so have booked a one way airline ticket. Here's my question: the airlines have policies about shipping Pugs due to breathing issues. My mother has an elderly pug she is trying to get back to Minnesota. We are considering various options and your organization has come to mind.

Does PetRelocation offer non-airline means of travel? Have you encountered this issue before?

Thanks,
Clea

 

Hi Clea,

Yes, we've assisted with various snub-nosed breed moves and would be happy to talk to you and your mother about your options.

We do work with ground transport agents in the US who transport pets in safe, pet-friendly vehicles. We're also accustomed to arranging flights for pugs and keeping the conditions as safe as possible by choosing a pet-friendly airline, selecting a travel crate that allows plenty of good airflow, and working with clients to make sure their pets are as well-prepared as they can be for their flight.

We'd be happy to discuss the move further, so please contact us if you'd like to find out more about our door-to-door services. You can give our office a call or fill out our free quote form.

In the meantime, feel free to look over a few things on our blog that may shed light on the travel process: Frequently asked pet travel questions and how to minimize the risks of pet air travel.

Thanks for your question, and we look forward to hearing from  you!

Pet Shipping to Australia from "Non-Approved" Countries

Tuesday, February 11, 2014 by Pet Travel Questions

Name: Shaun
Number of Pets: 1
Pet Type: Dog
Pet Breed: Maltese
From: Turkey
To: Australia

 

Dear PetRelocation,

Can I bring my dog directly from Turkey to Australia without going through a third country and do all vaccinations in Australia?

Thank you.

Regards,
Shaun

 

Hi Shaun,

Thanks for your question. Taking a look at the official pet import requirements for Australia shows that Turkey is considered a "non-approved" country, so at this time you will be unable to bring your dog directly into Australia.

Though Australia has recently loosened its quarantine rules (the standard quarantine time is now 10 days instead of 30), they still have strict country-to-country rules in the interest of maintaining rabies-free status. To move your dog, you'll need to spend time in a third country and complete various vaccine requirements. You'll find a step-by-step guide on the Australia Department of Agriculture website.

Please contact us if you have questions about this or if you think you'd like some help with your upcoming move. We'd be happy to assist you.

Thanks again for reaching out, and good luck with your pet travels!

 

Cat Travel to Saudi Arabia: Is It Possible?

Wednesday, February 5, 2014 by Pet Travel Questions

Name: Mick
Number of Pets: Two
Pet Type: Cats
From: Houston, TX
To: Jubail, Saudi Arabia

 

Dear PetRelocation,

Is it possible to bring our cats to Saudi Arabia with us? The trip will more than likely be around 25 hours from beginning to end. Is it even safe for them?

To be honest I am on the fence. My option to ship them vs. give them away are equally difficult for my wife and I.

Your advice would be most appreciated.

Thank you,

Mick

 

Hi Mick,

Thanks for your inquiry -- we understand how stressful it can be to face an international pet move and hope to shed some light on your options.

First, it is possible to safely move pets to Saudi Arabia from the United States. We have done it many times and would be happy to talk to you about how it all works.

For your information, here's an overview of the pet import requirements for Saudi Arabia as well as a few pet move stories from previous Saudi globetrotters (here's more about a three-dog move to Jeddah and Bronte the cat's move to Thuwal). As you can see, it takes some time and preparation but it can be done smoothly when handled correctly.

If you'd like to find out more about our services and the associated costs, please fill out our free online quote form. You're also welcome to read over a few pet travel resources, including these frequently asked pet travel questions and common misconceptions about pet travel.

Again, we know it's overwhelming to consider such a long trip for your cats, but as you continue to learn more about pet travel hopefully you'll be able to decide what is right for you and your family. Talking to pet travel experts, discussing the issue with a trusted veterinarian and giving the decision some time can all help.

Please let us know how we can be of assistance as you go forward, and good luck with everything!

Pet Client Story: Buster & Milo's Move to China

Wednesday, January 29, 2014 by PetRelocation.com Customer

We love hearing updates from recent clients! Here's one from Chris, who just moved with his dogs Buster and Milo...

 

Dear PetRelocation,

In the beginning of 2014 my family, including our two beloved King Charles cavaliers, were relocated to Shanghai, China from Connecticut.

Upon learning of this corporate transfer, one of my greatest anxieties surrounded the travel of my dogs. Beyond the amazing amount of paper work, I feared how the dogs would handle the very long journey and how the dogs would be cared for along the way.

PetRelocation provided us door-to-door service and all logistical paperwork and planning. They reassured me through every step in the process and I never doubted that all the logistics would be handled and the dogs would be safe, happy and well cared for during the journey.

At the suggestion of our agent, over a month before the travel date I got the dogs used to the travel crates they were to be shipped in. They moved from sleeping in the bed with us to sleeping in the crates at night. I also made a point to drive them around in my car in the crates. By the time they left I am pretty sure they enjoyed the crates, frequently sleeping in them during the day. I think this step helped a lot.

On the day they arrived in China, my expectations were to have two traumatized dogs, tails tucked between their legs, needing lots of love. Instead the pups arrived with tails wagging as though nothing had happened. I credit this to the amazing care they were given during the long journey.

I can't thank PetRelocation enough and only wish I worried slightly less about their relocation. 

Thanks,

Chris

 

Bulldog Travel: Returning to the United States

Tuesday, January 14, 2014 by Pet Travel Questions

Name: Melissa
Number of Pets: 3
Pet Type: 1 Dog, 2 cats
Pet Breed: English Bulldog, 2 domestic short haired cats
From: Jakarta, Indonesia
To: Anchorage, Alaska, USA

Dear PetRelocation,

We used your services to ship our bulldog and two cats to Jakarta, Indonesia (in May 2010) from Anchorage, Alaska. We were extremely pleased with the service you provided at that time.

I am considering returning to Anchorage with the pets in a few months while my husband completes his assignment. How difficult will it be to get our bulldog out of Indonesia and back to Alaska? Which airlines are willing to ship bulldogs?

Thank you,
Melissa

 

Hi Melissa,

It's great to hear from you again! We'd be happy to discuss your upcoming return to the United States with you.

The import requirements for the United States are a bit simpler than those for Indonesia, so you shouldn't have to worry about as much prep time and paperwork for your return. The US does require proof of an up to date rabies vaccine and an international health certificate.

As far as airlines, PetRelocation has a preferred list of carriers we use, and with a few more details one of our specialists will be able to outline a move plan for you. As you know, flying with bulldogs and other snub-nosed breeds requires some extra care and attention to detail, and the time of year can come into play.

We're happy to talk to you about your options, so feel free to give our office a call or fill out our free quote form whenever you're ready.

Thanks for your message, and we look forward to hearing from you soon!

 

Year in Review: 2013 PetRelocation Pet Moves of the Month (Part 2)

Monday, December 23, 2013 by PetRelocation.com Customer

As December draws to a close, we're taking some time to look back on a few highlights from a fun and busy year of shipping pets and helping reunions happen.

Here are all the Pet Moves of the Month from the second half of 2013! (And here's Part 1 in case you missed it.)

 

Rufty, Pippin and Jesse (July)

After life threw a few ups and downs their way, these three kitties ended up home in New Zealand with their loving owners. Careful, this story is a tearjerker.

 

 

Milo and Joe Dirt (August)

These two (pretty cool) rescue cats went from California to Dublin with their owners, who entrusted us to help move their most precious cargo.

 

 

Bella (September)

This long-legged pup traveled from Texas to South Korea and handled the trip like a pro.

 

 

Liza and Val (October)

Liza the dog and Val the cat moved all the way from Sri Lanka to Nevada. Quite a journey!

 

 

12 Pets! (November)

This month's featured move involved 10 dogs and two cats. They went from Thailand to the US with their big-hearted and truly dedicated owner.

 

 

Zimbo (December)

We finished up the year with another pretty awesome pet move. Zimbo went from the US to Uganda, then from there on to South Sudan. A true globetrotter!

 

Thanks to all of our clients near and far for choosing us to help with their journeys. Here's to another great year!

Hiring Assistance for Dog Travel to the United States

Monday, December 9, 2013 by Pet Travel Questions

Name: Stephanie
Number of Pets: 1
Pet Type: Dog
Pet Breed: Rottweiler
From: Costa Rica
To: Orlando, FL

Dear PetRelocation,

I am living in Orlando, FL, and I am interested in getting my dog shipped from Costa Rica to Orlando, FL. Do you provide services where my dog can be picked up and shipped to Orlando, or would I have to arrange transport to your location? Please let me know what my options are.

Thank you!

Stephanie

 

Hi Stephanie,

Yes, we typically provide door-to-door pet transport services, meaning we pick up pets from your residence (or wherever Point A may be), go through customs procedures, help arrange the flight and the paperwork involved, and then take them from the arrival airport to the new home. Sometimes pet owners choose to handle portions of this process on their own, while others are happy to delegate just about everything to a team of experts.

For reference, here are the pet import requirements for the United States. Your dog will need a vet health certificate and proof of an up to date rabies vaccine.

If you're interested in talking to us further about procedures and costs, please fill out our free quote form.

Thanks for contacting us, and we hope to hear from you soon!
 

Feeling Nervous about International Cat Air Travel

Thursday, December 5, 2013 by Pet Travel Questions

Name: Sarah
Number of Pets: 2
Pet Type: Cats
Pet Breed: European Tabby
From: Barcelona, Spain
To: Charlotte, NC, USA

Dear PetRelocation,

I will be moving back to the States soon (I'm an American living in Spain) and need to transport my cats to the States. They were born in Spain and have never been to the US. Most airlines only allow one pet per passenger in the cabin on international flights and I need to transport both of them.

If I transport them in the cargo area, will they die? I've been reading some terrible stories! What are my best options for transporting them? If they travel with me, will I be able to get them through customs, or will I need to have a representative in the first US airport that we land in? We'll have at least one layover to reach our destination (most likely in the US).

I don't mind paying for a transport service if it's not too costly... I just want them to reach the US safely with the least amount of emotional trauma possible.

Thanks in advance!

-Sarah

 

Hi Sarah,

You have some great questions and we'd be happy to offer some advice. First, take a look at the pet import requirements for the United States. This is actually one of the easier countries to bring pets into, as you just need a vet health certificate and proof that the cats are up to date on their rabies vaccines. Some pet owners choose to handle customs clearance themselves while others hire an agent or a pet transport service to assist them.

Regarding pet travel in the cargo area, this is something our company frequently arranges and we've moved thousands of pets safely this way. Hearing about unfortunate incidents in the news regarding pet shipping is extremely disappointing, but it's important to remember that tragedies like this are nowhere near as common as ordinary, uneventful pet transports. These heartbreaking events are often preventable, and operating with expert knowledge is critical.

Not only does our team make use of vast experience and knowledge, we work with pet friendly airlines who have developed strong pet policies over the years. While there are no guarantees in life, we try to ensure that pet travel is undertaken in the safest way possible. Here's a post from our blog about minimizing the risks of pet travel that may help shed light on a few of your concerns.

You're welcome to give our office a call or fill out our free quote form if you're interested in further assistance. It's normal to feel nervous about moving your furry best friends, but remember that you do have choices and resources available to help plan the safest trip possible for them.

Hopefully this helps to get you started. We look forward to hearing from you, and wish you all the best!



 

Planning to Ship a Pet over the Holidays? Don't Wait Until the Last Minute to Plan!

Wednesday, December 4, 2013 by Caitlin Moore

Listen up, fellow pet lovers! If you're planning to travel by air with a pet in the next few weeks, be aware that you're going to face a few hurdles. As we've discussed in the past, it's better to avoid flying with a pet in mid to late December and early January, as you're much more likely to encounter weather delays, office closures and paperwork hold-ups that may prevent an easy trip.

Even if you're willing to take a risk and face these obstacles, please be aware that PetRelocation will be operating with an abbreviated shipment schedule this holiday season and won't be accepting any last-minute shipments during the busiest times.

If you're interested in receiving assistance from PetRelocation for a move occurring between Dec. 16 and Jan. 13, please contact us by Dec. 13 to make arrangements.

If you contact us after Dec. 13, the earliest your pet can fly will be Jan. 13. Also, no shipments will be scheduled for Christmas Eve, Christmas Day, New Year's Eve or New Year's Day.

We look forward to discussing your options with you and getting your pets home safely where they belong, so contact us soon with your questions about flying with your pet near the holidays (or any other time, for that matter).

Thanks for keeping this in mind, and happy holidays!

 

Pet Move of the Month: 12 Pets from Thailand to the United States!

Wednesday, November 20, 2013 by PetRelocation.com Customer

We're used to working with pet lovers, of course, but sometimes a client comes along whose dedication and kind-heartedness is simply unparalleled. Recently we were contacted about moving 12 pets -- 10 dogs and two cats -- from Thailand to California, and the more we got to know the pet owner Margot, the more we were in awe of her loving spirit.

Of course we knew this would be a great move to spotlight for our Pet Move of the Month. Read on to learn more about this menagerie of special pets... As you can see they come from diverse backgrounds and are all incredibly lucky to have ended up in the care of a compassionate animal advocate.

Meet a few of the pets:

 

Laisee

Laisee was abandoned at a construction site and never had the chance to be socialized with people until Margot came along.

 

Arun

Arun is a proud and talkative tabby rescued from a Bangkok tourist attraction.

 

Phuan

Phuan was a young stray with mange when Margot found him and nursed him back to health. He found his way into her garden and never left!

 

Bijoux

Bijoux is very friendly! This pup came from a breeder and was destined to be euthanized at the age of four due to bad skin problems. Margot didn't let that happen.

 

Doemer

Doemer is an "ex-stray golf course dog" who decided that living under the shrubs of Margot's house would be a smart choice. Needless to say, she ended up taking him in.

 

Ketjil

As a kitten, Ketjil was dropped over the fence of Margot's garden in Bangkok and she's been part of the family ever since.

 

Dogs Duvel, Ukje, Setha, Lulu, Coco and Lily made the trip, as well. Margot is still busy settling in to her new home, but here are a few words from her:

I knew I was going to be in over my head taking on this adventure but didn't know how else to organize getting my animals to stay with me while starting a new life -- it'll all work out in the end and thankfully I could afford to have them transported by an organization like PetRelocation. I must admit that I did go through a phase of wanting to fly back and forth, taking them as excess baggage with perhaps Lulu and Lily having to be flown as cargo.

Tomorrow morning the movers will start to deliver the contents of the container shipped over from Bangkok with my furniture and all -- really exciting! There is a lot of work to be done yet, but nonetheless it's all moving towards establishing my new home in a very new part of the world to me, together with my beloved pets!

 

All the pet crates, lined up and ready to go!


In closing, I want to share with you that, while I'm sitting on a couple of dog cushions writing, a gas fire is burning. It's quite chilly outside and windy too, for us especially being used to the tropics. All the dogs are hanging out so very peacefully around me, with a little snore here or there. It beats music or TV and makes things incredibly cozy -- every night it's been like that. It's so very comforting during this huge transition. When I give myself a chance to be mellow, they follow suit and sigh a sigh of peace!

Many thanks again,

Margot

--

Thanks to Margot for sharing her move (and her story) with us. It was a pleasure and a privilege to help keep this wonderful family together. The PetRelocation team wishes them good luck with everything!
 

Pug Travel Questions

Tuesday, October 29, 2013 by Pet Travel Questions

Name: Vagner
Number of Pets: 1
Pet Type: Dog
Pet Breed: Pug
From: Rio de Janeiro, Brazil
To: Stockholm, Sweden

Dear PetRelocation,

Hi! I got so happy to know that there is a company like this to help pet owners... I would like to know if it would be possible to safely transport my 4-year-old pug to Sweden.

All the documentation is fine, but I am so scared about the 11 hour flight from Brazil to Europe. (Especially when I think that there will be one connecting flight in Europe.) Please, I need to know the truth about the future of my dearest dog.

Thank you very much in advance,

Vagner

 

Hi Vagner,

Thanks for your question. Your concerns are understandable, but most pet owners find that their fears begin to disappear the more you learn about the pet travel process. Even traveling with snub-nosed breeds can be managed safely with the right preparations.

Before you do anything else, we advise sitting down for an honest talk with your vet about your dog's health. He or she may advise that you help your pet lose a little weight and work to help your dog grow accustomed to the travel crate. This cuts down on the chances that your pug will feel overly stressed during the flight and experience the breathing difficulties these breeds are known for.

Another important thing to do is choose a pet friendly airline. Some carriers have better pet policies than others (we often use KLM, United and Lufthansa, who all have experience shipping pets safely). This also gives you options like taking advantage of Lufthansa's animal lounge in Frankfurt, a facility that allows pets to have a break in the middle of their journey.

Finally, for pugs we recommend choosing a travel crate that's plenty large enough (maybe even one size bigger than you really need) to ensure that there is plenty of breathing room. For pet travel in general, it's important to start out well-hydrated, too.

Hopefully this helps to answer a few of your questions about going to Sweden with your dog, but if you're still wondering about anything and would like assistance, please fill out our free quote form. Thanks for contacting us, and good luck with everything!



 

"Welcome home, Hannah!"

Tuesday, October 1, 2013 by PetRelocation.com Customer

Name: Emily
Pet's Name: Hannah
From: Texas
To: South Africa
 

When I moved to South Africa, I knew the most difficult part of the move would be leaving behind my companion of six years, Hannah. I mean, how do you explain to a dog the concept of continents and that you'll see her again someday? Don't get me wrong, this dog is smart enough to eat half of a pizza off the counter and leave the other half for me, but I'm not sure she can grasp global geography. What a teary goodbye...

As we researched options for shipping our dog to our new home, my husband got in contact with PetRelocation and a move specialist, who helped answer our questions about the shipping process. Over our months of decision-making, we had an excellent customer service experience with PetRelocation. That, combined with their years of expertise and great reviews, put us at ease with choosing to use their services. We are so glad we did!!

Our move specialist, Mandy, was so friendly and helpful in helping get Hannah ready for her big journey. I'm not sure how many other pets Mandy was helping move at the same time, but she sure made us feel like we were her only clients.

I trusted that PetRelocation would get Hannah safely to us, but what I didn't expect was that she would ENJOY her trip so much! After 72 hours of traveling and seeing only strangers, our little girl was in great spirits and great condition.

Hannah has now traded chasing squirrels for chasing tortoises and funny, big bugs. She loves her new home. We are so grateful to finally have her with us!

We recommend PetRelocation without hesitation!





 


Cat Travel from the United States to Hong Kong

Monday, September 30, 2013 by Pet Travel Questions

Name: Peggy
Number of Pets: 2
Pet Type: Cats
Pet Breed: Ragdoll
From: Seattle, WA
To: Hong Kong

I am planning to send my cats from Seattle to Hong Kong in Dec. I am now in Hong Kong, but I can be back in the States in Dec. Some of the airlines (like EVA) do not accept animals. However, I have looked up Delta, which has a "SHIP YOUR PET IN CARGO" service.

Does the owner have to drop the pets off and pick them up or it can be a different person? How much would it be? They both already have their rabies vaccines. What else I should do? Do you cover all those services? If so, how much would you charge for that?

Thanks,

Peggy

 

Hi Peggy,

Thanks for your questions. Traveling with pets internationally is a process with many moving parts, but with a good amount of planning and attention to detail it's possible to arrange all kinds of complicated relocations. Begin by taking a look at the pet import requirements for Hong Kong. You write that your cats have their rabies vaccines, but be aware that there are several steps you need to follow and you must do so in a particular order. "Start early" is the best advice we give to pet travelers!

Most of the pets we move fly in the cargo area of the plane on a separate flight from their owner. You need someone to check the pets in for their flight and then meet them on arrival and take them through customs, but it's not necessary to actually fly with them. If you hire us to assist you, we would have our agents take care of these tasks. We would also work to choose a pet friendly airline (one with established pet policies and a good safety record).

The cost of a pet moves depends on a few factors, but with a few more details we'll be able to give you an estimate. Please fill out our free quote form if you'd like to find out more about our services.

Thanks again for reaching out, and good luck with your upcoming move!



 

"How do I Bring my Parrot to Europe?"

Thursday, September 26, 2013 by Pet Travel Questions

Name: Ella
Number of Pets: 1
Pet Type: Bird
Pet Breed: Green-Cheeked Conure Parrot
From: United States
To: Europe

Hello! I am going to be moving to Europe in about a year or so to be an au pair. So far I could be ending up in either the UK, France, Belgium, Switzerland, Austria, Denmark, The Netherlands, or Norway. (It all depends on where I find a suitable family that is willing to have me and my beloved parrot.)

Since I will be gone for at least a year, although I may very well never return to the United States, I really need to take my Green-cheeked Conure (named Apocalypse) with me. I have no idea where to start, though... Could you give me some step-by-step advice? I know I need a form from CITES, a permit from the US Fish & Wildlife, but WHICH forms?

How soon do they have to be filled out before I move? How long are they valid? And what are the dangers of shipping a parrot? What about quarantining? If he dies I would be absolutely devastated. Also, how much, as an estimate, would it cost to fly a small parrot to Europe from Seattle, Washington?

Anything you could tell me would be helpful, thank you so much!

-Ella

 

Hi Ella,

We certainly understand why you have questions about bird travel -- it's a little bit complicated. Hopefully we can help you with some information!

First, starting early is definitely a good idea, as it can take six to seven months to obtain the correct paperwork for a bird move. We've helped several birds move to places all over the world, and find that it's really never too early to get started.

Please take a look at this post from our blog that explains the steps for planning a bird move. Not only do you need to secure the correct paperwork for Apocalypse, you need to have the right travel crate, as well. See the picture below (that's Cocoa) for an idea of what that crate will look like.

Since you haven't decided where you're moving you can't be completely sure about the import process yet, but as you seem to be leaning towards going to the EU, the requirements shouldn't be too different from one to the other. Here's a resource that might help to guide you.

This should get you started, Ella, but please contact us if you'd like further assistance or a quote for your move. You can also read more about various bird moves on our blog: Meet Washington and Jefferson (who moved to France) and Sparrow, an African Grey who moved to the UK (we didn't handle Sparrow's move, but her owners gave us some great info).

Thanks for checking in with us, and good luck with your upcoming adventures!

 


 

Figuring Out Air Travel With Birds

Monday, September 16, 2013 by Pet Travel Center Questions

Name: Laureen
From: Beijing, PRC China
To: Unknown at this time
Pets: Fester -- a little green male parakeet, approximately 2 years old
 
 
Dear PetRelocation,
 
My husband and I are anticipating being transferred to a new assignment from our current one in Beijing, China. It can possibly be most anywhere in the world including returning to our home in Denver, Colorado. Two years ago I purchased a parakeet and of course we have grown quite fond of him. What proper documentation do I need to acquire so that I can bring him with us on our move? I really don't want to leave him behind, please help me figure out how to bring Fester with us!
 
All advice and suggestions will be greatly appreciated. Thank you for your time and consideration.
 
Cheers,
Laureen
 
 
Hi Laureen,
 
Thanks for your question. Bird travel is indeed more tricky than moving a dog or a cat in most cases, but the good news is that we've moved many birds and would be happy to offer some guidance.
 
Here's some information about how to ship a bird. Since you're not sure where you're going yet it will be hard to prepare exactly, but it's still a smart idea to research a few things and look into securing the right travel crate for Fester.
 
If you have questions about determining your bird's CITES status and are interested in our transportation services, please contact us for a free quote. Finally, take a look at some of the birds we've moved in the past. Here is Cocoa, who moved to Italy, and here are Washington and Jefferson, who moved to France.
 
Thanks again for contacting us, and good luck with everything!
 
 
 
 
Bird travel can be tricky.
 

 
 

 

"How Do I Move My Dogs from Thailand to Spain?"

Tuesday, August 27, 2013 by Pet Travel Questions

Name: Sandra
Number of Pets: Two
Pet Type: Dogs
Pet Breed: Cross Breeds
From: Thailand
To: Spain

Hi,

What forms do I need to complete to move my dogs to Spain?

Thanks,

Sandra

 

Hi Sandra,

Thanks for your question. Take a look at the pet import requirements for Spain. There you will find the health requirements as well as the corresponding documentation your dogs will need in order to travel to Spain. Your accredited veterinarian should be able to provide all of these documents. Documentation may also be required in order to export your dogs from Thailand. Check out this page for more information about the process of exporting pets from Thailand.

Relocating a pet internationally can seem confusing, and many people choose to hire a pet shipping service to help navigate the rules and requirements of countries and airlines. If you think you might like help moving your dogs to Spain, fill out our quote form for a free price estimate and to be in contact with a pet transport specialist. And if you have any more questions about pet travel, feel free to contact us.

Thanks again for your question and good luck with your move!

Bird Move Spotlight: Cocoa's Trip to Milan

Tuesday, August 27, 2013 by PetRelocation.com Customer

If you follow us on Facebook, you've probably seen a couple of pictures of Cocoa, a beautiful Goffin Cockatoo who we recently moved from Vermont to Milan. Goffin Cockatoos are lively, intelligent birds and are also classified as a CITES species -- meaning they are protected internationally, which often makes them difficult to move from one country to another.

Moving birds in itself is no easy task because they need specialized travel crates and plenty of time to get used to them before the day of departure, and CITES species require extra steps in terms of paperwork and preparation. PetRelocation Specialists Tyler and Maegan handled Cocoa's move and worked very hard to make sure everything was in order, and after months of planning, this lovely bird made it safely to her destination and is now settling in to her new home.

Here's what her owner told us shortly after Cocoa's arrival:

"Here is a picture of Cocoa taking ownership of the terrazzo that overlooks some garages and doves' nests. She's doing very well. Thank you to everyone who helped, and to you guys at PetRelocation. It's startling to see her here but she's thriving, we're happier, and it was in retrospect the best decision we could have made."

As tricky as it is to move a bird, it's always nice to see that pet owners end up being happy that they undertook the challenge (here's another great bird relocation story from the blog).

Take a look at more pictures of sweet Cocoa below, and please contact PetRelocation if you have questions about how to ship a bird.

 

 

 

A very special crate

 

 

 

Cocoa on the Terrazzo in Milan

 

How to Move a Dog from Australia to Korea (and Back)

Tuesday, August 27, 2013 by Pet Travel Questions

Name: Troy
Number of Pets: 1
Pet Type: Dog
Pet Breed: British Bulldog
From: Gold Coast, Australia
To: Ulsan, South Korea

Hi,

I am an Australian who works in South Korea and have decided to move my dog over with me. At the moment my dog is still in Australia. I will be in Australia in a few days and wish to bring her back with me to South Korea on Tuesday the 10th of September, 2013. That is exactly 15 days from now. What do I have to do to bring her over with me? Is that enough time to make it happen? Once my dog is in South Korea does she have to be in quarantine in South Korea?

Does my dog have to be in South Korea for a certain amount of time before she is allowed back into Australia? How long does she have to be in quarantine for when it's time to move back to Australia? I've heard six months but I'm not exactly sure? And is all of that quarantine time spent in Australia? Is quarantine expensive? How much is it per day? Would really appreciate if you could help me out.

Kind regards,
Troy

 

Hi Troy,

Check out the pet import requirements for South Korea. Because your dog is coming from Australia, a rabies-free country, she should only need a microchip and an International Health Certificate which states that she is healthy enough to fly and which has been issued within 10 days of her travel. Assuming that your dog meets these requirements, she shouldn't have to stay in quarantine in South Korea.

Fifteen days is short notice as far as pet shipping goes, but the above mentioned health inspection and microchipping can probably be completed in one day, so it might be possible for your dog to fly back to Korea with you on September 10th. In order to fly, you will also need an airline-approved travel crate that is one size larger than your dog's size would normally require (as bulldogs are prone to breathing difficulties) and you will need to make travel arrangements for your dog with your airline.

To prepare for your eventual return to Australia, take a look at the national pet import requirements. You'll see that there is a 210-day timeline for planning a pet move to Australia, including a 180-day quarantine period which begins on the day your dog's blood is drawn for the rabies titre test. The first 150 days of quarantine may be served at home in South Korea, while the final 30 days must be served in an approved Australian quarantine facility (here's the list of quarantine fees). Check out the Australian government's guide to moving pets to Australia from South Korea for more information.

If you think you might like assistance with either move, fill out our free quote form to be in contact with a pet transport specialist. And if you have any more questions, feel free to contact us. Thanks for your questions and good luck with your move(s)!

"How do I Bring my Pet Boxers Overseas?"

Monday, August 26, 2013 by Pet Travel Questions

Name: Romel
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Boxer
From: New York, USA, North America
To: Ecuador, South America

Hello,

How can I transport my pet Boxers overseas?

Thanks,

Romel

 

Hi Romel,

Check out the pet import requirements for Ecuador. You'll see there that your dogs will need microchips, full vaccinations, and International Health Certificates, all issued by a USDA-accredited veterinarian. The microchip implantation record, vaccine certificates, and International Health Certificate will need to be sent to your local USDA office for approval.

Additionally, each of your dogs will need an airline-approved travel crate. Because Boxers are snub-nosed (brachycephalic) dogs, they need crates that are one size larger than normally required by their size. Use our guide to picking the right size crate to determine what size your dogs would normally require, then purchase crates which are one size larger.

Finally, to ensure the safest possible pet air travel, be sure to book your flight to the US with a pet-friendly airline (we often recommend United). Pet-friendly airlines have policies in place which are specifically aimed at keeping pets safe and comfortable during travel.

If you think you might like assistance moving your dogs, fill out our free quote form to be in contact with one of our pet shipping specialists. And if you have any more questions about pet transport, feel free to contact us. Thanks for your question and good luck with your move!