Help Me Move My Pet

Bulldog Travel: Returning to the United States

Tuesday, January 14, 2014 by Pet Travel Questions

Name: Melissa
Number of Pets: 3
Pet Type: 1 Dog, 2 cats
Pet Breed: English Bulldog, 2 domestic short haired cats
From: Jakarta, Indonesia
To: Anchorage, Alaska, USA

Dear PetRelocation,

We used your services to ship our bulldog and two cats to Jakarta, Indonesia (in May 2010) from Anchorage, Alaska. We were extremely pleased with the service you provided at that time.

I am considering returning to Anchorage with the pets in a few months while my husband completes his assignment. How difficult will it be to get our bulldog out of Indonesia and back to Alaska? Which airlines are willing to ship bulldogs?

Thank you,


Hi Melissa,

It's great to hear from you again! We'd be happy to discuss your upcoming return to the United States with you.

The import requirements for the United States are a bit simpler than those for Indonesia, so you shouldn't have to worry about as much prep time and paperwork for your return. The US does require proof of an up to date rabies vaccine and an international health certificate.

As far as airlines, PetRelocation has a preferred list of carriers we use, and with a few more details one of our specialists will be able to outline a move plan for you. As you know, flying with bulldogs and other snub-nosed breeds requires some extra care and attention to detail, and the time of year can come into play.

We're happy to talk to you about your options, so feel free to give our office a call or fill out our free quote form whenever you're ready.

Thanks for your message, and we look forward to hearing from you soon!


Year in Review: 2013 PetRelocation Pet Moves of the Month (Part 2)

Monday, December 23, 2013 by PetRelocation.com Customer

As December draws to a close, we're taking some time to look back on a few highlights from a fun and busy year of shipping pets and helping reunions happen.

Here are all the Pet Moves of the Month from the second half of 2013! (And here's Part 1 in case you missed it.)


Rufty, Pippin and Jesse (July)

After life threw a few ups and downs their way, these three kitties ended up home in New Zealand with their loving owners. Careful, this story is a tearjerker.



Milo and Joe Dirt (August)

These two (pretty cool) rescue cats went from California to Dublin with their owners, who entrusted us to help move their most precious cargo.



Bella (September)

This long-legged pup traveled from Texas to South Korea and handled the trip like a pro.



Liza and Val (October)

Liza the dog and Val the cat moved all the way from Sri Lanka to Nevada. Quite a journey!



12 Pets! (November)

This month's featured move involved 10 dogs and two cats. They went from Thailand to the US with their big-hearted and truly dedicated owner.



Zimbo (December)

We finished up the year with another pretty awesome pet move. Zimbo went from the US to Uganda, then from there on to South Sudan. A true globetrotter!


Thanks to all of our clients near and far for choosing us to help with their journeys. Here's to another great year!

Hiring Assistance for Dog Travel to the United States

Monday, December 9, 2013 by Pet Travel Questions

Name: Stephanie
Number of Pets: 1
Pet Type: Dog
Pet Breed: Rottweiler
From: Costa Rica
To: Orlando, FL

Dear PetRelocation,

I am living in Orlando, FL, and I am interested in getting my dog shipped from Costa Rica to Orlando, FL. Do you provide services where my dog can be picked up and shipped to Orlando, or would I have to arrange transport to your location? Please let me know what my options are.

Thank you!



Hi Stephanie,

Yes, we typically provide door-to-door pet transport services, meaning we pick up pets from your residence (or wherever Point A may be), go through customs procedures, help arrange the flight and the paperwork involved, and then take them from the arrival airport to the new home. Sometimes pet owners choose to handle portions of this process on their own, while others are happy to delegate just about everything to a team of experts.

For reference, here are the pet import requirements for the United States. Your dog will need a vet health certificate and proof of an up to date rabies vaccine.

If you're interested in talking to us further about procedures and costs, please fill out our free quote form.

Thanks for contacting us, and we hope to hear from you soon!

Feeling Nervous about International Cat Air Travel

Thursday, December 5, 2013 by Pet Travel Questions

Name: Sarah
Number of Pets: 2
Pet Type: Cats
Pet Breed: European Tabby
From: Barcelona, Spain
To: Charlotte, NC, USA

Dear PetRelocation,

I will be moving back to the States soon (I'm an American living in Spain) and need to transport my cats to the States. They were born in Spain and have never been to the US. Most airlines only allow one pet per passenger in the cabin on international flights and I need to transport both of them.

If I transport them in the cargo area, will they die? I've been reading some terrible stories! What are my best options for transporting them? If they travel with me, will I be able to get them through customs, or will I need to have a representative in the first US airport that we land in? We'll have at least one layover to reach our destination (most likely in the US).

I don't mind paying for a transport service if it's not too costly... I just want them to reach the US safely with the least amount of emotional trauma possible.

Thanks in advance!



Hi Sarah,

You have some great questions and we'd be happy to offer some advice. First, take a look at the pet import requirements for the United States. This is actually one of the easier countries to bring pets into, as you just need a vet health certificate and proof that the cats are up to date on their rabies vaccines. Some pet owners choose to handle customs clearance themselves while others hire an agent or a pet transport service to assist them.

Regarding pet travel in the cargo area, this is something our company frequently arranges and we've moved thousands of pets safely this way. Hearing about unfortunate incidents in the news regarding pet shipping is extremely disappointing, but it's important to remember that tragedies like this are nowhere near as common as ordinary, uneventful pet transports. These heartbreaking events are often preventable, and operating with expert knowledge is critical.

Not only does our team make use of vast experience and knowledge, we work with pet friendly airlines who have developed strong pet policies over the years. While there are no guarantees in life, we try to ensure that pet travel is undertaken in the safest way possible. Here's a post from our blog about minimizing the risks of pet travel that may help shed light on a few of your concerns.

You're welcome to give our office a call or fill out our free quote form if you're interested in further assistance. It's normal to feel nervous about moving your furry best friends, but remember that you do have choices and resources available to help plan the safest trip possible for them.

Hopefully this helps to get you started. We look forward to hearing from you, and wish you all the best!


Planning to Ship a Pet over the Holidays? Don't Wait Until the Last Minute to Plan!

Wednesday, December 4, 2013 by Caitlin Moore

Listen up, fellow pet lovers! If you're planning to travel by air with a pet in the next few weeks, be aware that you're going to face a few hurdles. As we've discussed in the past, it's better to avoid flying with a pet in mid to late December and early January, as you're much more likely to encounter weather delays, office closures and paperwork hold-ups that may prevent an easy trip.

Even if you're willing to take a risk and face these obstacles, please be aware that PetRelocation will be operating with an abbreviated shipment schedule this holiday season and won't be accepting any last-minute shipments during the busiest times.

If you're interested in receiving assistance from PetRelocation for a move occurring between Dec. 16 and Jan. 13, please contact us by Dec. 13 to make arrangements.

If you contact us after Dec. 13, the earliest your pet can fly will be Jan. 13. Also, no shipments will be scheduled for Christmas Eve, Christmas Day, New Year's Eve or New Year's Day.

We look forward to discussing your options with you and getting your pets home safely where they belong, so contact us soon with your questions about flying with your pet near the holidays (or any other time, for that matter).

Thanks for keeping this in mind, and happy holidays!


Pet Move of the Month: 12 Pets from Thailand to the United States!

Wednesday, November 20, 2013 by PetRelocation.com Customer

We're used to working with pet lovers, of course, but sometimes a client comes along whose dedication and kind-heartedness is simply unparalleled. Recently we were contacted about moving 12 pets -- 10 dogs and two cats -- from Thailand to California, and the more we got to know the pet owner Margot, the more we were in awe of her loving spirit.

Of course we knew this would be a great move to spotlight for our Pet Move of the Month. Read on to learn more about this menagerie of special pets... As you can see they come from diverse backgrounds and are all incredibly lucky to have ended up in the care of a compassionate animal advocate.

Meet a few of the pets:



Laisee was abandoned at a construction site and never had the chance to be socialized with people until Margot came along.



Arun is a proud and talkative tabby rescued from a Bangkok tourist attraction.



Phuan was a young stray with mange when Margot found him and nursed him back to health. He found his way into her garden and never left!



Bijoux is very friendly! This pup came from a breeder and was destined to be euthanized at the age of four due to bad skin problems. Margot didn't let that happen.



Doemer is an "ex-stray golf course dog" who decided that living under the shrubs of Margot's house would be a smart choice. Needless to say, she ended up taking him in.



As a kitten, Ketjil was dropped over the fence of Margot's garden in Bangkok and she's been part of the family ever since.


Dogs Duvel, Ukje, Setha, Lulu, Coco and Lily made the trip, as well. Margot is still busy settling in to her new home, but here are a few words from her:

I knew I was going to be in over my head taking on this adventure but didn't know how else to organize getting my animals to stay with me while starting a new life -- it'll all work out in the end and thankfully I could afford to have them transported by an organization like PetRelocation. I must admit that I did go through a phase of wanting to fly back and forth, taking them as excess baggage with perhaps Lulu and Lily having to be flown as cargo.

Tomorrow morning the movers will start to deliver the contents of the container shipped over from Bangkok with my furniture and all -- really exciting! There is a lot of work to be done yet, but nonetheless it's all moving towards establishing my new home in a very new part of the world to me, together with my beloved pets!


All the pet crates, lined up and ready to go!

In closing, I want to share with you that, while I'm sitting on a couple of dog cushions writing, a gas fire is burning. It's quite chilly outside and windy too, for us especially being used to the tropics. All the dogs are hanging out so very peacefully around me, with a little snore here or there. It beats music or TV and makes things incredibly cozy -- every night it's been like that. It's so very comforting during this huge transition. When I give myself a chance to be mellow, they follow suit and sigh a sigh of peace!

Many thanks again,



Thanks to Margot for sharing her move (and her story) with us. It was a pleasure and a privilege to help keep this wonderful family together. The PetRelocation team wishes them good luck with everything!

Pug Travel Questions

Tuesday, October 29, 2013 by Pet Travel Questions

Name: Vagner
Number of Pets: 1
Pet Type: Dog
Pet Breed: Pug
From: Rio de Janeiro, Brazil
To: Stockholm, Sweden

Dear PetRelocation,

Hi! I got so happy to know that there is a company like this to help pet owners... I would like to know if it would be possible to safely transport my 4-year-old pug to Sweden.

All the documentation is fine, but I am so scared about the 11 hour flight from Brazil to Europe. (Especially when I think that there will be one connecting flight in Europe.) Please, I need to know the truth about the future of my dearest dog.

Thank you very much in advance,



Hi Vagner,

Thanks for your question. Your concerns are understandable, but most pet owners find that their fears begin to disappear the more you learn about the pet travel process. Even traveling with snub-nosed breeds can be managed safely with the right preparations.

Before you do anything else, we advise sitting down for an honest talk with your vet about your dog's health. He or she may advise that you help your pet lose a little weight and work to help your dog grow accustomed to the travel crate. This cuts down on the chances that your pug will feel overly stressed during the flight and experience the breathing difficulties these breeds are known for.

Another important thing to do is choose a pet friendly airline. Some carriers have better pet policies than others (we often use KLM, United and Lufthansa, who all have experience shipping pets safely). This also gives you options like taking advantage of Lufthansa's animal lounge in Frankfurt, a facility that allows pets to have a break in the middle of their journey.

Finally, for pugs we recommend choosing a travel crate that's plenty large enough (maybe even one size bigger than you really need) to ensure that there is plenty of breathing room. For pet travel in general, it's important to start out well-hydrated, too.

Hopefully this helps to answer a few of your questions about going to Sweden with your dog, but if you're still wondering about anything and would like assistance, please fill out our free quote form. Thanks for contacting us, and good luck with everything!


"Welcome home, Hannah!"

Tuesday, October 1, 2013 by PetRelocation.com Customer

Name: Emily
Pet's Name: Hannah
From: Texas
To: South Africa

When I moved to South Africa, I knew the most difficult part of the move would be leaving behind my companion of six years, Hannah. I mean, how do you explain to a dog the concept of continents and that you'll see her again someday? Don't get me wrong, this dog is smart enough to eat half of a pizza off the counter and leave the other half for me, but I'm not sure she can grasp global geography. What a teary goodbye...

As we researched options for shipping our dog to our new home, my husband got in contact with PetRelocation and a move specialist, who helped answer our questions about the shipping process. Over our months of decision-making, we had an excellent customer service experience with PetRelocation. That, combined with their years of expertise and great reviews, put us at ease with choosing to use their services. We are so glad we did!!

Our move specialist, Mandy, was so friendly and helpful in helping get Hannah ready for her big journey. I'm not sure how many other pets Mandy was helping move at the same time, but she sure made us feel like we were her only clients.

I trusted that PetRelocation would get Hannah safely to us, but what I didn't expect was that she would ENJOY her trip so much! After 72 hours of traveling and seeing only strangers, our little girl was in great spirits and great condition.

Hannah has now traded chasing squirrels for chasing tortoises and funny, big bugs. She loves her new home. We are so grateful to finally have her with us!

We recommend PetRelocation without hesitation!


Cat Travel from the United States to Hong Kong

Monday, September 30, 2013 by Pet Travel Questions

Name: Peggy
Number of Pets: 2
Pet Type: Cats
Pet Breed: Ragdoll
From: Seattle, WA
To: Hong Kong

I am planning to send my cats from Seattle to Hong Kong in Dec. I am now in Hong Kong, but I can be back in the States in Dec. Some of the airlines (like EVA) do not accept animals. However, I have looked up Delta, which has a "SHIP YOUR PET IN CARGO" service.

Does the owner have to drop the pets off and pick them up or it can be a different person? How much would it be? They both already have their rabies vaccines. What else I should do? Do you cover all those services? If so, how much would you charge for that?




Hi Peggy,

Thanks for your questions. Traveling with pets internationally is a process with many moving parts, but with a good amount of planning and attention to detail it's possible to arrange all kinds of complicated relocations. Begin by taking a look at the pet import requirements for Hong Kong. You write that your cats have their rabies vaccines, but be aware that there are several steps you need to follow and you must do so in a particular order. "Start early" is the best advice we give to pet travelers!

Most of the pets we move fly in the cargo area of the plane on a separate flight from their owner. You need someone to check the pets in for their flight and then meet them on arrival and take them through customs, but it's not necessary to actually fly with them. If you hire us to assist you, we would have our agents take care of these tasks. We would also work to choose a pet friendly airline (one with established pet policies and a good safety record).

The cost of a pet moves depends on a few factors, but with a few more details we'll be able to give you an estimate. Please fill out our free quote form if you'd like to find out more about our services.

Thanks again for reaching out, and good luck with your upcoming move!


"How do I Bring my Parrot to Europe?"

Thursday, September 26, 2013 by Pet Travel Questions

Name: Ella
Number of Pets: 1
Pet Type: Bird
Pet Breed: Green-Cheeked Conure Parrot
From: United States
To: Europe

Hello! I am going to be moving to Europe in about a year or so to be an au pair. So far I could be ending up in either the UK, France, Belgium, Switzerland, Austria, Denmark, The Netherlands, or Norway. (It all depends on where I find a suitable family that is willing to have me and my beloved parrot.)

Since I will be gone for at least a year, although I may very well never return to the United States, I really need to take my Green-cheeked Conure (named Apocalypse) with me. I have no idea where to start, though... Could you give me some step-by-step advice? I know I need a form from CITES, a permit from the US Fish & Wildlife, but WHICH forms?

How soon do they have to be filled out before I move? How long are they valid? And what are the dangers of shipping a parrot? What about quarantining? If he dies I would be absolutely devastated. Also, how much, as an estimate, would it cost to fly a small parrot to Europe from Seattle, Washington?

Anything you could tell me would be helpful, thank you so much!



Hi Ella,

We certainly understand why you have questions about bird travel -- it's a little bit complicated. Hopefully we can help you with some information!

First, starting early is definitely a good idea, as it can take six to seven months to obtain the correct paperwork for a bird move. We've helped several birds move to places all over the world, and find that it's really never too early to get started.

Please take a look at this post from our blog that explains the steps for planning a bird move. Not only do you need to secure the correct paperwork for Apocalypse, you need to have the right travel crate, as well. See the picture below (that's Cocoa) for an idea of what that crate will look like.

Since you haven't decided where you're moving you can't be completely sure about the import process yet, but as you seem to be leaning towards going to the EU, the requirements shouldn't be too different from one to the other. Here's a resource that might help to guide you.

This should get you started, Ella, but please contact us if you'd like further assistance or a quote for your move. You can also read more about various bird moves on our blog: Meet Washington and Jefferson (who moved to France) and Sparrow, an African Grey who moved to the UK (we didn't handle Sparrow's move, but her owners gave us some great info).

Thanks for checking in with us, and good luck with your upcoming adventures!



Figuring Out Air Travel With Birds

Monday, September 16, 2013 by Pet Travel Center Questions

Name: Laureen
From: Beijing, PRC China
To: Unknown at this time
Pets: Fester -- a little green male parakeet, approximately 2 years old
Dear PetRelocation,
My husband and I are anticipating being transferred to a new assignment from our current one in Beijing, China. It can possibly be most anywhere in the world including returning to our home in Denver, Colorado. Two years ago I purchased a parakeet and of course we have grown quite fond of him. What proper documentation do I need to acquire so that I can bring him with us on our move? I really don't want to leave him behind, please help me figure out how to bring Fester with us!
All advice and suggestions will be greatly appreciated. Thank you for your time and consideration.
Hi Laureen,
Thanks for your question. Bird travel is indeed more tricky than moving a dog or a cat in most cases, but the good news is that we've moved many birds and would be happy to offer some guidance.
Here's some information about how to ship a bird. Since you're not sure where you're going yet it will be hard to prepare exactly, but it's still a smart idea to research a few things and look into securing the right travel crate for Fester.
If you have questions about determining your bird's CITES status and are interested in our transportation services, please contact us for a free quote. Finally, take a look at some of the birds we've moved in the past. Here is Cocoa, who moved to Italy, and here are Washington and Jefferson, who moved to France.
Thanks again for contacting us, and good luck with everything!
Bird travel can be tricky.



Bird Move Spotlight: Cocoa's Trip to Milan

Tuesday, August 27, 2013 by PetRelocation.com Customer

If you follow us on Facebook, you've probably seen a couple of pictures of Cocoa, a beautiful Goffin Cockatoo who we recently moved from Vermont to Milan. Goffin Cockatoos are lively, intelligent birds and are also classified as a CITES species -- meaning they are protected internationally, which often makes them difficult to move from one country to another.

Moving birds in itself is no easy task because they need specialized travel crates and plenty of time to get used to them before the day of departure, and CITES species require extra steps in terms of paperwork and preparation. PetRelocation Specialists Tyler and Maegan handled Cocoa's move and worked very hard to make sure everything was in order, and after months of planning, this lovely bird made it safely to her destination and is now settling in to her new home.

Here's what her owner told us shortly after Cocoa's arrival:

"Here is a picture of Cocoa taking ownership of the terrazzo that overlooks some garages and doves' nests. She's doing very well. Thank you to everyone who helped, and to you guys at PetRelocation. It's startling to see her here but she's thriving, we're happier, and it was in retrospect the best decision we could have made."

As tricky as it is to move a bird, it's always nice to see that pet owners end up being happy that they undertook the challenge (here's another great bird relocation story from the blog).

Take a look at more pictures of sweet Cocoa below, and please contact PetRelocation if you have questions about how to ship a bird.




A very special crate




Cocoa on the Terrazzo in Milan


"How Do I Move My Dogs from Thailand to Spain?"

Tuesday, August 27, 2013 by Pet Travel Questions

Name: Sandra
Number of Pets: Two
Pet Type: Dogs
Pet Breed: Cross Breeds
From: Thailand
To: Spain


What forms do I need to complete to move my dogs to Spain?




Hi Sandra,

Thanks for your question. Take a look at the pet import requirements for Spain. There you will find the health requirements as well as the corresponding documentation your dogs will need in order to travel to Spain. Your accredited veterinarian should be able to provide all of these documents. Documentation may also be required in order to export your dogs from Thailand. Check out this page for more information about the process of exporting pets from Thailand.

Relocating a pet internationally can seem confusing, and many people choose to hire a pet shipping service to help navigate the rules and requirements of countries and airlines. If you think you might like help moving your dogs to Spain, fill out our quote form for a free price estimate and to be in contact with a pet transport specialist. And if you have any more questions about pet travel, feel free to contact us.

Thanks again for your question and good luck with your move!

How to Move a Dog from Australia to Korea (and Back)

Tuesday, August 27, 2013 by Pet Travel Questions

Name: Troy
Number of Pets: 1
Pet Type: Dog
Pet Breed: British Bulldog
From: Gold Coast, Australia
To: Ulsan, South Korea


I am an Australian who works in South Korea and have decided to move my dog over with me. At the moment my dog is still in Australia. I will be in Australia in a few days and wish to bring her back with me to South Korea on Tuesday the 10th of September, 2013. That is exactly 15 days from now. What do I have to do to bring her over with me? Is that enough time to make it happen? Once my dog is in South Korea does she have to be in quarantine in South Korea?

Does my dog have to be in South Korea for a certain amount of time before she is allowed back into Australia? How long does she have to be in quarantine for when it's time to move back to Australia? I've heard six months but I'm not exactly sure? And is all of that quarantine time spent in Australia? Is quarantine expensive? How much is it per day? Would really appreciate if you could help me out.

Kind regards,


Hi Troy,

Check out the pet import requirements for South Korea. Because your dog is coming from Australia, a rabies-free country, she should only need a microchip and an International Health Certificate which states that she is healthy enough to fly and which has been issued within 10 days of her travel. Assuming that your dog meets these requirements, she shouldn't have to stay in quarantine in South Korea.

Fifteen days is short notice as far as pet shipping goes, but the above mentioned health inspection and microchipping can probably be completed in one day, so it might be possible for your dog to fly back to Korea with you on September 10th. In order to fly, you will also need an airline-approved travel crate that is one size larger than your dog's size would normally require (as bulldogs are prone to breathing difficulties) and you will need to make travel arrangements for your dog with your airline.

To prepare for your eventual return to Australia, take a look at the national pet import requirements. You'll see that there is a 210-day timeline for planning a pet move to Australia, including a 180-day quarantine period which begins on the day your dog's blood is drawn for the rabies titre test. The first 150 days of quarantine may be served at home in South Korea, while the final 30 days must be served in an approved Australian quarantine facility (here's the list of quarantine fees). Check out the Australian government's guide to moving pets to Australia from South Korea for more information.

If you think you might like assistance with either move, fill out our free quote form to be in contact with a pet transport specialist. And if you have any more questions, feel free to contact us. Thanks for your questions and good luck with your move(s)!

"How do I Bring my Pet Boxers Overseas?"

Monday, August 26, 2013 by Pet Travel Questions

Name: Romel
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Boxer
From: New York, USA, North America
To: Ecuador, South America


How can I transport my pet Boxers overseas?




Hi Romel,

Check out the pet import requirements for Ecuador. You'll see there that your dogs will need microchips, full vaccinations, and International Health Certificates, all issued by a USDA-accredited veterinarian. The microchip implantation record, vaccine certificates, and International Health Certificate will need to be sent to your local USDA office for approval.

Additionally, each of your dogs will need an airline-approved travel crate. Because Boxers are snub-nosed (brachycephalic) dogs, they need crates that are one size larger than normally required by their size. Use our guide to picking the right size crate to determine what size your dogs would normally require, then purchase crates which are one size larger.

Finally, to ensure the safest possible pet air travel, be sure to book your flight to the US with a pet-friendly airline (we often recommend United). Pet-friendly airlines have policies in place which are specifically aimed at keeping pets safe and comfortable during travel.

If you think you might like assistance moving your dogs, fill out our free quote form to be in contact with one of our pet shipping specialists. And if you have any more questions about pet transport, feel free to contact us. Thanks for your question and good luck with your move!

"Can Big Dogs Travel by Air?"

Friday, August 23, 2013 by Pet Travel Questions

Name: Kevin
Number of Pets: 1
Pet Type: Dog
Pet Breed: Chow Chow
From: El Salvador
To: USA, Washington, D.C.


Would I be able to fly my dog from El Salvador to the USA even if it's a bit big? If so, how??

Thank you,



Hi Kevin,

Thanks for your questions. You can indeed fly your dog to the USA, as long as you meet the United States pet import requirements. In addition to the required International Health Certificate and proof of current Rabies vaccination, we recommend that all pets be microchipped before traveling.

Large dogs require large crates, and you will want to make sure that you buy the correct size airline-approved travel crate for your Chow in order to ensure his comfort and safety during travel. Check out our guide to picking the right size crate to help you make your selection.

If your pet requires a very large crate (model #700 or larger), not all aircraft may be able to carry your dog. To confirm if an airline is capable of shipping your dog, contact your chosen airline directly and ask if they have aircraft that are equipped to transport extra large travel crates. You may have to book with an airline that uses larger planes in order to get your dog to the US.

If you have any more questions about pet transport, feel free to contact us. Thanks again for your questions and good luck with your move!

"Can My Large Dog Fly In-Cabin?"

Wednesday, August 21, 2013 by Pet Travel Questions

Name: Jennifer
Number of Pets: 1
Pet Type: Dog
Pet Breed: Soft coated Wheaton/Golden retriever mix
From: US
To: Japan-Tokyo


Desperately trying to find a way my dog can ride in the cabin of a plane to relocate to Japan. She is 40 pounds so "too large" by all standards I can find but hoping someone can give me an alternative (service dog, therapy dog, specific airline?). We are too scared for her to fly under the plane in cargo.




Hi Jennifer,

This is a common question as many pet owners are not aware of the conditions within airplane cargo holds and are afraid of shipping their pets that way. A 40-pound dog is indeed too large to travel in-cabin on most (if not all) airlines and will have to ride as cargo.

Apart from very small pets, only trained and certified service or support dogs with legitimate documentation are sometimes allowed to accompany their owners in-cabin. If your dog is not a certified assistance dog and you are simply trying to find a way around following pet air travel regulations, you will not be allowed to fly your pet in-cabin. Falsely labeling a pet as a service animal is harmful to the validity of true service animals (and the reputation of owners) if the mislabeled dog misbehaves.

That being said, flying a pet as cargo is very safe and may in fact be more comfortable for your dog. Check out this post where we address questions about flying pets as cargo and another where we disprove myths about shipping pets as cargo. You'll learn that cargo holds are pressurized and climate-controlled, and aren't that different from the conditions in which human passengers fly in the cabin. Assuming you book with a pet-friendly airline (such as United) and that your dog's crate is airline-approved and appropriately-sized, your pet should ride safely and comfortably as cargo on his trip to Japan.

If you have any more questions about pet travel to Japan, be sure to contact us. Thanks for your question and good luck with your move!

Pet Travel Question: Moving a Dog from South Korea to Indonesia

Wednesday, August 21, 2013 by Pet Travel Questions

Name: Amelia
Number of Pets: 1
Pet Type: Dog
Pet Breed: Miniature Poodle
From: Incheon, South Korea
To: Jakarta, Indonesia


We're moving from South Korea to Jakarta, Indonesia in a few months time. We understand the regulations differ depending whether your pet is coming from a rabies free country or not. We can't find information on what the specific requirements will be in our case? Is South Korea now considered a rabies free country? What will be the requirements for our pet?

Thank you for your help :)


Hi Amelia,

Thanks for your questions. South Korea is not currently considered a rabies-free country, which means that your dog will have to meet all of Indonesia's pet import requirements in order to be allowed into the country. As you'll notice, this includes several health certifications, an import permit, and endorsements of all documents by South Korea's equivalent of the USDA (the Ministry of Agriculture). Additionally, your dog will be subject to a mandatory 7 - 14 day quarantine upon arrival in Jakarta.

For more information about what it's like to move a dog to Jakarta, check out the story of Izzy, a dog we helped move from Alaska to Jakarta last year. If you think you'd like assistance navigating the process of pet transport, fill out our free quote form to be in contact with a pet shipping specialist. And if you have any more questions about pet travel, be sure to contact us. Thanks again for your questions and good luck with your move!

Pet Travel Question: Can Our Friend Bring Our Dog Home from Namibia?

Tuesday, August 20, 2013 by Pet Travel Questions

Name: Danae
Number of Pets: 1
Pet Type: Small Dog
Pet Breed: Unknown
From: Namibia, Africa
To: Oregon, USA


My husband and I have recently come to the states and decided to stay. He is a Namibian citizen, I am American. Our little doggy is currently in Namibia with friends. A friend of ours is coming to visit and we were wondering if our dog could accompany him in to the States? We have his paperwork with our friends in Namibia, and we also have certified copies of it with us here in the states. He is healthy, vaccinated, fixed and microchipped.

If we wait until one of us is headed back to Namibia...it could be six months =(




Hi Danae,

Thanks for your question. Your dog can indeed accompany your friend to the United States, assuming your friend is willing to do a bit of work to get your dog the necessary health certifications in Namibia. Check out the US pet import requirements and you'll notice that your dog will need proof of a current Rabies vaccination, an International Health Certificate issued within 10 days of travel, and proof that he has been inspected for screwworm within five days of his flight. Your friend should be able to get all of these health certifications from your dog's vet in Namibia.

Pet shipping can be a complicated process, especially when the person coordinating the move (the owner) is not with the pet. If you think you would like some assistance moving your dog to the US, fill out our free quote form to be in contact with a pet relocation specialist. Additionally, if you have any more questions about pet transport, feel free to contact us. Thanks again for your question and good luck bringing your dog home!

Pet Travel Question: Moving a Ferret to the United States

Friday, August 16, 2013 by Pet Travel Questions

Name: Sandra
Number of Pets: 1
Pet Type: Ferret
From: Copenhagen, Denmark
To: Portland, Oregon


I'm having a hard time trying to find what all needs to be done in order for me to bring my little guy back to the States with me, please help with any advice or tips you may have! For example, do I need to have him chipped?

Thanks a million!!!



Hi Sandra,

You're right to notice that there doesn't seem to be a lot of information out there about moving ferrets (but plenty about cats and dogs). According to the USDA, the US Animal and Plant Health Inspection Service currently has no health requirements for the importation of ferrets.

That being said, it is probably best to play it safe and meet the US pet import requirements when bringing your ferret to Portland. These requirements are relatively simple, and all you'll need is proof of a current Rabies vaccination and an International Health Certificate issued by your vet within 10 days of travel. Additionally, we always recommend that owners have their pets microchipped before traveling.

You should be sure to contact your chosen airline directly to make sure they accept ferrets and to confirm whether your pet will be traveling in-cabin or as cargo. You will also need an airline-approved crate for your ferret to be sure that he will travel safely and comfortably.

Moving a pet (especially one that isn't a cat or dog) can be confusing, so if you think you'd like the assistance of a pet shipping specialist, fill out our free quote form. And if you have any more questions about pet transport, be sure to contact us. Thanks for your question and good luck with your move!