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Help Me Move My Pet

Dealing with the Stress of Dog Travel to Australia

Wednesday, October 29, 2014 by Pet Travel Questions

Name: Vicki
Number of Pets: 1
Pet Type: Dog
Pet Breed: Labrador Retriever
From: New York, NY, USA
To: Sydney, Australia

 

Dear PetRelocation.

Please can you help me? Unfortunately I have to leave New York and go back home to Sydney, Australia rather suddenly.  I anticipate I need to leave by mid January 2015, and I would like my dog to come, as well.

How do I do this safely, compassionately, and gently for her?

I am terrified at the thought of her being alone in quarantine for months on end, and the long flight, and care she may or may not receive on the flight, and other parts of the journey.

Please can you help? I look forward to your email.

Kindest Regards,

Vicki

 

Hi Vicki,

Thanks for your message, we’d be happy to help with some information and/or moving assistance.

First, if you’ve yet to do so, take a look at the official Australia government website. This will help you accurately figure out your timeline and import requirements based on your dog’s current status. Pet owners sometimes need to move ahead of their pets, and if this is the case for you, you would need to arrange for boarding or help from a friend in the United States to carry out all the necessary requirements. It’s not ideal, but it’s possible to accomplish.

We’ve helped pet owners arrange moves such as this, so if you’d like to find out more about our door-to-door services, please fill out our free quote form or give our office a call at 1-877-PET-MOVE. Remember that if all the steps are completed correctly in the US, your dog will just have a 10-day quarantine upon arrival in Australia.

As for the actual flight, we often use Qantas for pets traveling to Australia. This airline has pet-friendly practices in place, and if you take the proper steps to crate-train and hydrate your dog before departure, the trip will be long but not unreasonably stressful for her.

Finally, see below for a few customer stories from pets who have moved to Australia. Sometimes it helps to know that others have gone through the process safely!

Jack's Relocation to Australia

Pet Client Story: Bea and Mikey in Australia

The Long Journey from California to Sydney: We Did It!

 

Please let us know if we can be of further assistance, and good luck with everything!

Questions about Pre-Travel Rabies Shots for Dogs

Wednesday, October 29, 2014 by Pet Travel Questions

Name: Mirjana
Number of Pets: 1
Pet Type: Dog
Pet Breed: Miniature Fox Terrier
From: USA
To: Spain

 

Dear PetRelocation,

How soon before travel date should my dog get her dabbler shot? My understanding is that it should be at least 21 days before departure date, but my vet is telling me different. My dog got microchipped on 10/22/2014.

Thank you in advance.

Mirjana

 

Hi Mirjana,

Thanks for submitting a question to us -- we'd be happy to offer some information. When traveling from the United States to another country with a pet, the USDA website is a helpful tool to use.

According to the information you'll find here about bringing pets into Spain, 21 days must elapse after the rabies shot is administered before you can enter Spain (and this goes for other EU countries, as well). You'll find other details about the requirements along with the health certificate on this site, as well (feel free to share this info with your vet).

For general details about traveling with a pet, please take a look at our blog for a few tips. We like to recommend a few best practices to pet travelers, including choosing a pet-friendly airline, keeping your dog well-hydrated before the trip, and helping her to be acclimated to her travel crate before it's time to go.

Hopefully this is helpful to you! Please contact us if you think you'd like to hire some help with your move, and read some of our customer stories for more tips and anecdotes about pet travel. Thanks again for reaching out, and good luck!
 

Questions about Cat Air Travel to the United States

Tuesday, October 28, 2014 by Pet Travel Questions

Name: Barbara
Number of Pets: 1
Pet Type: Cat
Pet Breed: Maine Coon
From: Brazil
To: USA

Do you help pets travel from Brazil to the USA? Does the pet travel with a person or in the cargo area?

Thanks,

Barbara

 

Hi Barbara,

Thanks for your question! Yes, we have helped pets move from Brazil to the United States, and we do so by arranging their cargo flight on a pet-friendly airline. The pet owner does not need to fly with the pet (most go ahead of time so they can get the house ready, etc.).

PetRelocation does not fly with the pet either, but we do check pets in, clear them through customs upon arrival, and provide door-to-door delivery and help with the pre-travel paperwork and vet visits. For your reference, here are the pet import requirements for the United States as well as a quick summary of our services.

If this is the kind of transportation service you're looking for, please fill out our free quote form or give our office a call to speak to a Specialist. With a few more details we'll be able to give you a quote.

Finally, here's a story from a client of ours who moved with two dogs from Brazil to the United States: as you'll see, Zap and Guida did pretty well on this journey!

Hopefully this has been helpful, Barbara. Please let us know if we can be of further assistance. Either way, good luck with your pet travels!


 

Dog Travel to Northern Ireland

Monday, October 27, 2014 by Pet Travel Questions

Name: Sheila
Number of Pets: one
Pet Type: Dog
Pet Breed: Bluetick Coonhound
From: United States
To: Northern Ireland

Is the preparation time the same as for England, which is about 3 months? What is the cost to take the dog to Belfast?

Thanks,

Sheila

 

Hi Sheila,

The overall costs will depend on a few factors (the size of your dog, where you're departing from, etc.), but you can probably expect to spend $2000 USD or more when the process is all said and done.

Handling the move completely on your own will keep prices lower, so take a look at the pet import requirements for Ireland to find out what you'll need to do. The United States is considered a "Qualifying Lower Risk" country, so the rabies vaccination must be administered at least 21 days before departure.

If you'd like to find out more about our door-to-door services, please fill out our free quote form. You can also take a look at our blog for general tips about moving pets.

Hope this helps, Sheila. Good luck with everything!

Breed Restriction Update from Alaska Air Cargo

Wednesday, October 22, 2014 by Pet Travel Questions

pet streakWe often receive questions about breed restrictions for various airlines, so we thought we'd pass this update along about Alaska Air Cargo's PetStreak program.

According to their website, Alaska Air Cargo has restricted future bookings of snub-nosed dogs and cats while they conduct a safety review of possible acceptance policies.

For now, the following breeds cannot fly via Alaska Air Cargo:

Cats: Burmese, Exotic, Himalayan, Persian

Dogs: American Pit Bull, American Staffordshire, Boston Terrier, Brussels Griffin, Bull Mastiff, Bull Terrier, Chow Chow, Dutch Pug, English Bulldog, English Toy Spaniel, French Bulldog, Japanese Boxer, Japanese Spaniel, Pekinese Pug, Shih Tzu, Staffordshire Bull Terrier, Terrier, Bulldog, Pug, Boxer

Note that this airline also has a few holiday flight restrictions for pet cargo travel (as will many cargo operations, so double check everything before you plan a flight near Thanksgiving, Christmas or New Year's). Different rules apply to pets traveling in the cabin -- go here to find out more.

Read all about Alaska Air Cargo pet travel polices here, and feel free to contact PetRelocation with your pet travel questions.

Safe travels, everyone!

 

How to Find Help with a Pet Move

Monday, October 20, 2014 by Pet Travel Questions

Name: Ann
Number of Pets: 3
Pet Type: Dogs
Pet Breed: Yorkshire Terriers
From: New York, USA
To: Sydney, Australia

 

Dear PetRelocation,

Are there people who can walk me step-by-step through the process of exporting my pets?

Thanks,

Ann

 

Hi Ann,

There is plenty of information available online that may help you carry out your pet move, and if you're interested in hiring experts to assist, you can find either door-to-door services or agents to aid you with parts of the move.

We highly recommend going straight to the source as you start to plan your dog move to Australia: The Australia Government Department of Agriculture website outlines all steps and helps pet owners plan a schedule for vaccinations, vet visits, etc. based on their desired move date.

If you'd like to have a pet travel specialist talk you through these steps and manage parts of the move by making the quarantine and airline reservations and arranging transportation to and from the airport, you're welcome to contact us for more information about our services. If you want to explore other options, you can search for agents via IPATA.org.

Hopefully this answers your question and helps to get you started, Ann. Please let us know if we can help with anything, and good luck with your dogs' move!

Dog Travel to Canada

Friday, October 17, 2014 by Pet Travel Questions

Name: Tenille
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Purebred Pomeranian and American Bulldog
From: Queensland, Australia
To: Vancouver, Canada

 

Hello,

Will my dogs be placed in quarantine upon arrival from Australia? What are the import requirements I need to prepare for?

Thanks,

Tenille

 

Hi Tenille,

No, your dogs will not face a quarantine if you follow import procedures correctly. Please take a look at the pet import requirements for Canada for an idea of what to expect. As you'll see when you fill out the guidance form, you will have the choice of showing either a rabies vaccination certificate or a veterinary certificate upon arrival in Canada.

Note that Canada is not a rabies-free country, so your dogs should be vaccinated once you arrive (if they're not already). Canada does not require that pets be microchipped, but PetRelocation does recommend that traveling pets have microchips with up-to-date information.

Please let us know if you have any other questions about pet travel, and if you think you'd like to hire some assistance and want to know more about our door-to-door services, please fill out our free quote form.

Thanks for submitting a question to us, and good luck with everything!

Questions about Pet Travel to Russia

Tuesday, October 14, 2014 by Pet Travel Questions

Name: Kathy
Number of Pets: 1
Pet Type: Dog
Pet Breed: Yorkie
From: Kansas City, USA
To: Russia

 

Hello,

What are the requirements to relocate my pet from Kansas City to Russia? Are microchips required? What paperwork and vaccines do I need? 

I really appreciate any info you can give me.

Thanks,

Kathy

 

Hi Kathy,

Sure, we'd be happy to help; here is an overview of the pet import requirements for Russia. To summarize, yes, your dog will need a microchip (implanted before the rabies vaccine is administered), and the rabies vaccine must be given at least 30 days before departure and less than one year before departure.

A few vaccinations are also required, including Hepatitis, Distemper and DHP (we recommend doing the combined DHLPP vaccine and Bordatella, as well).

You'll also need to obtain a Rabies Certificate and an International Health Certificate, and these forms will need to be stamped by the USDA. For your reference, here are a few frequently asked pet travel questions to help you form a picture of the overall pet travel process.

Feel free to contact us for a quote if you're interested in hiring professional assistance, and either way, good luck with your move!
 

Addressing Common Concerns about Pet Air Travel

Tuesday, October 14, 2014 by Pet Travel Questions

Name: Belinda
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Shih-Poo, Mini Poodle
From: Florida, USA
To: California, USA

 

Hi PetRelocation,

I've heard way too many horror stories about pets being transported in the cargo area of the plane. I would like to explore non-plane options to get my pet to California.

Does your organization have those type of options?

Thanks,

Belinda

 

Hi Belinda,

We understand your concerns and have helped to arrange ground transportation for pets in the past, however we do urge you to review a few facts and tips before making the decision to avoid air travel altogether. When the right choices are made, it can be a very safe process.

Here's an overview discussing some of the issues that may be worrying you. Essentially, sad news stories tend to gain more attention than the routine pet flights that happen every day -- this isn't meant to diminish the emotions involved when things do go wrong, but when looking at the numbers you'll see that, by far, most pets fly without incident.

Here are a few tips for minimizing the risks of air travel. When you start with a health screening and a conversation with your vet, choose a pet-friendly airline, and help pets to feel comfortable in their crates, you're on your way to planning a successful trip.

You may weigh all of this information and decide that air travel still isn't right for your dogs. That's fine, of course! In this case you'll want to search for a driver who can safely transport your pets for you. Note that, due to the details and hours involved, driving often ends up being more expensive than flying.

Please contact us if you have further questions, or check out IPATA.org to locate a driver who may be able to help you. There are multiple solutions available when it comes to pet moves, and we'd love to help you find the right one!

Good luck with whatever you decide, and thanks for contacting us with your question.
 

Tips and Advice for Relocating Fish

Monday, October 13, 2014 by Pet Travel Questions

fish on deskRelocating fish requires different steps than moving a dog or a cat, but that doesn't mean it's impossible. We've helped several pet fish make their way from one place to another and have received a few inquiries about the process, so we thought we'd provide a quick overview of what's involved.

Thinking of moving your fish? Here are a few points to consider:

To Stay or to Go -- Fish are valued and important pets to many people, but sometimes you have to start by asking a hard question like, "Is it actually reasonable and safe to move my fish with me?" The costs can be steep (we'll talk more about that below) and going long distances brings an inherent risk to the fish's well-being (especially types of fish more susceptible to stress and who require a very specific environment), so before you start planning the logistics, think about whether that beta fish (cute as he is) might not be better off staying with a friend.

The Details -- To relocate safely, fish will need to be carefully packed in plastic bags of water (water that is properly oxygenated and balanced with chemical levels the fish are used to), and these bags are then placed in a Styrofoam box or other secure container of some kind (see below for an example). An aquarium will not be provided or moved by PetRelocation (and probably not by whoever is helping you move, if you've hired assistance), so you'll need to arrange to have one ready on the destination side along with all the accoutrements the fish need.

 

fish

A safe fish travel set-up

The Costs -- Airlines charge based on the weight and amount of space the fish container takes up, so it isn't necessarily cheaper than moving a cat or small dog (it could even be more expensive, in fact). Again, this is where measuring sentimental value comes in -- it sounds a little business-like, but you may find it's simply not worth it to move certain fish once you know costs could amount to $1200 or more.

The Timing -- It can take a little longer to price and plan a fish move due to the fact that fish shipping experts are harder to find. Making sure your fish are in safe hands means locating an agent who is qualified and available to assist in whatever city you need them, and it's safe to say that fish shippers aren't as plentiful as traditional agents used to transporting dogs and cats to the airport. Essentially, don't expect a fish move to come together overnight.

Here's more detailed information about how to relocate fish safely, and here's a fun story from our blog about some Koi we moved from Texas to Tennessee.

Considering moving your fish and have more questions? Feel free to contact us to speak to a Specialist.

 

paradise fish

 Daniella Vereeken/Flickr

Pet News Round-Up: Pet Health & Pet Travel

Friday, October 10, 2014 by Caitlin Moore

On thinking of your pets as children.

Health tips for dog owners.

How to tell if your cat is overweight.

Changes to the EU Pet Travel Scheme will go into effect Dec. 29, 2014.

Should dogs be vegetarians?

Cute video alert: Watch a French Bulldog frolic with a deer.

 

 

alex

Have a great weekend, pet lovers!

Basic Questions about International Pet Travel

Thursday, October 9, 2014 by Pet Travel Questions

Name: Anita
Number of Pets: 1
Pet Type: Dog
Pet Breed: Mixed
From: Poland
To: USA

 

Hi PetRelocation,

Are your guidelines for relocating a pet from Poland to the US up to date? If not, can you recommend the best source for determining the current regulations?

Thanks!

Anita

 

Hi Anita,

Thanks for your question. Yes, the import guidelines for the United States are currently correct. The US is pretty straightforward when it comes to bringing pets in (you essentially need an International Health Certificate, up-to-date rabies vaccine and rabies certificate).

If you ever have doubts about pet travel rules and want to double check the latest requirements, we suggesting visiting the website for (or calling) the Department of Agriculture for that country. For United States-related questions, try the USDA website.

Hopefully this helps! Feel free to peruse our blog for more information about choosing a pet-friendly airline and avoiding common pet travel pitfalls.

Good luck, and please contact us if you'd like to find out about our door-to-door pet travel services.
 

Incredible Experiences: Maya's Trip to Germany

Thursday, October 9, 2014 by PetRelocation.com Customer

Name: Kirsten
Pet's Name: Maya
From: Washington, D.C.
To: Germany

When my family and I found out we were going to be moving to Germany, we had to decide how we were going to get our dog Maya there.

I first had tried another company, but that would have been a multi-stop trip, which would have given her over 24 hours in her kennel. We didn't want that for her, so I had talked to a friend about how she got her dogs shipped and she told me about PetRelocation.

From the first call I had I was put at ease with the whole process. I was given one point of contact to start all the paperwork, and then once it came time to travel I got another point of contact. Even on the day before Maya was going to fly, I could send emails and get a response right away without having to wait. That just tells me that they all want the best for your pet, too.

Thank you Anna and Maegan!



International Travel with Older Pets

Monday, October 6, 2014 by Pet Travel Questions

Name: Yifat
Number of Pets: 1
Pet Type: Dog
Pet Breed: Mix
From: Israel
To: The Netherlands

 

Hello,

Your website is very useful, thanks!

I have a 10-year-old dog that I will have to fly during January (as cargo). I would like to know how dangerous it can it be for a relatively old dog (this flight will be about 5 hours long), and also how much time the dog is left in the cold between the time the airplane lands and the time we get her?

I am really worried about this so hopefully your answer can help me.

Thank you,

Y

 

Hi Y,

Thanks for reading our site, and thanks for your question!

The most important thing for you to do to ensure a safe flight for your dog is to choose a pet friendly airline. If a carrier has solid procedures that put a high priority on pet health, temperature shouldn't be a big issue (airlines like KLM, United and Lufthansa do not allow animals to be exposed to the elements for any significant amount of time, for example).

Pets should ideally be the last to be loaded onto the plane, the first to be removed upon landing, and they should be transported across the runway in a temperature controlled vehicle. The cargo area is temperature and pressure controlled, also, and if you've helped your dog to become acclimated to the travel crate, the experience will be made even more manageable.

Additionally, here are a few tips for traveling with an older pet. Essentially we recommend talking to your vet before making a decision, and then if you go forward take extra care with hydration and the above-mentioned safety tips.

If you think you'd like to find out more about our door-to-door services, please give us a call or fill out our free quote form. If you'd like to search for agents on your own, we recommend checking the directory available on IPATA.org.

Good luck with everything, and please let us know if we can be of service!


 

Pet News Links: Pet Travel Tips and Confessions

Friday, October 3, 2014 by Caitlin Moore

Meet Benson, our Pet Move of the Month!

Australians reveal their most surprising pet travel confessions.

Simple hacks every dog owner should know about.

Jon Stewart helps set the record straight about pit bulls.

Never lose your pet again.

Rescuing Hawaii's homeless pets.

 

satu

Have a fun weekend!

Driving with a Dog to the United States from Canada

Wednesday, October 1, 2014 by Pet Travel Questions

Name: Mandy
Number of Pets: 1
Pet Type: Dog
Pet Breed: Chocolate Labrador
From: Calgary, Canada
To: Charlotte, North Carolina

 

Hello,
Please could you confirm that the only documentation we require to move our dog from Canada to the USA to live is a valid rabies vaccination?

We will be driving from Calgary to North Carolina and will be taking our dog with us, so she will not be flying.

Many thanks,
Mandy
 

Hi Mandy,

Great question. Transporting a dog into the United States via car may not require quite as much attention to detail as flying would, but you're right, you will need to have some basic paperwork on hand. Here is more information about importing pets to the US via the USDA.

As we've discussed before, crossing the Canada/US border with a pet is an experience that can vary from person to person (some border agents will ask for more information than others), but you should definitely have proof from your vet that your dog is up-to-date on her rabies vaccine.

Further, here are a few general tips for safe road travel with a dog. We recommend microchips even though they're not required, and it's a good idea to carry extra supplies, water bowls, a comfortable travel crate, etc. (you probably know all of this, but it might not hurt to revisit the list before you hit the road).

Please let us know if you have any more questions, Mandy. Thanks for reaching out, and have a great trip to North Carolina!

Dog Travel to Bali: Is It Possible?

Wednesday, October 1, 2014 by Pet Travel Questions

Name: Gilbert
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Mongrel
From: Singapore
To: Bali

 

Dear PetRelocation,

I have been told it may not be possible to move our two dogs to Bali. Is this advice still current?

Thanks,

Gilbert
 

Hi Gilbert,

According to the latest information we're aware of, only pets coming from certain rabies-free countries (that short list does not include Singapore) may be imported to Bali. The country has struggled with a high incidence of rabies over the years (largely to do its population of stray dogs), so in order to curb this problem Bali has enacted stricter import rules.

To double check or to find out about any possible upcoming changes, we recommend contacting the Bali Ministry of Agriculture or Department of Veterinary Services directly.

Sorry we couldn't offer more positive news! If you end up planning a pet move to a different country and think you'd like some assistance, please contact us to speak to a Specialist.

Is There a Quarantine for Dogs Traveling to Germany?

Tuesday, September 30, 2014 by Pet Travel Questions

Name: Connie
Number of Pets: One
Pet Type: Small dog
Pet Breed: Yorkie
From: Atlanta, GA, USA
To: Germany

 

Dear PetRelocation,

Is there a quarantine period for dogs traveling from the USA to Germany?

Thanks,

Connie

 

Hi Connie,

Thanks for the question! The short answer is "no," there is no quarantine for dogs going from the United States to Germany. Please take a look at the overview of pet import requirements for Germany for an idea of what to expect.

Essentially you'll need to have your dog microchipped (if not already), up-to-date on the rabies vaccine, and you'll need an International Health Certificate. In terms of the actual flight process, we recommend choosing a pet-friendly airline (we often use Lufthansa and KLM for pets going to Europe) and the travel crate must be airline-approved.

Please contact us for a quote if you think you'd like some help arranging your move, and feel free to peruse our blog for more pet travel tips and stories.

Hopefully this helps to get you started, Connie. Good luck with everything!

Traveling Internationally with Service Dogs

Wednesday, September 24, 2014 by Pet Travel Questions

We recently received a question via email asking how to bring a service dog to Australia, and thought it would be a good opportunity to go over a few basic rules and best practices for traveling internationally with an assistance animal.

  • Traveling with service dogs means following different airline procedures for the most part, as airlines often allow pets in the cabin in these instances. Here are the instructions for traveling with a service animal via United and via Lufthansa, for example.
  • Here is an overview of the rules for service dogs for Australia; owners must fill out an application to be approved before they can complete the import steps. Usually pets entering Australia must undergo a 10-day quarantine in an approved quarantine facility, but service dogs can fulfill the quarantine at home with their owners.
  • Be prepared to show official paperwork proving your support animal is legitimate (this will likely be a letter from your medical doctor or mental health professional).
  • Typically service animals need to fit on the floor in front of the passenger chair (and can't sit on the seat), and they travel free of charge.
  • Space can be limited in the cabin, so contact the airline well in advance to tell them you'll be traveling with a service animal.
  • Even though airlines probably won't require that service animals adhere to usual animal rules (traveling in the cargo area, etc.), countries still will. Find out what vaccinations and paperwork will be required for import and allow a few weeks to prepare.
  • Note that carriage can be denied if an animal is loud or acting in a way that disturbs other passengers -- properly trained service animals shouldn't be a problem, but people who bring a noisy Chihuahua along as an emotional support animal may not be accepted to fly.
  • In addition to verifying country import rules, whenever you're planning to travel by air with a service animal it's a good idea to contact the airline directly to find out about the procedures (information isn't always available online and it can sometimes change).

service dog

Photo Credit: www.servicedogproducts.com

 

Need some help? Please contact us to speak to a Specialist!

Rabies Vaccine Requirements for International Pet Travel

Monday, September 22, 2014 by Pet Travel Questions

Name: Paola
Number of Pets: 1
Pet Type: Dog
Pet Breed: Cross Breed
From: Tanzania
To: USA

Hello,

My dog (2 and a half years old) has been vaccinated against rabies three times, two of them in October and November of 2012 and the third one was in August of 2013. Now we will be flying from Tanzania to the USA in October, and I'm not sure if she needs to be re-vaccinated.

Thanks in advance for your help!
Paola

 

Hi Paola,

To bring your dog into the United States, she will need to have a rabies vaccine that is not expired and it must be administered at least 30 days before departure. If the vaccine you received in August last year was a 1-year vaccine, it sounds like she needs to get another one (if it was a 3-year vaccine then you may be okay depending on the state -- check here for guidance). Our advice is to double check with your vet to see if your dog's rabies status is up-to-date.

You can look over the pet import requirements for the United States and take a look at these pet travel tips, as well. By researching a few basics and paying attention to important details, you can help your dog have a smooth relocation.

If you think you'd like some assistance and want to find out more about our door-to-door services, please fill out our free quote form and a Specialist will be in touch to discuss your options with you.

Thanks for your question, and good luck with everything!