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Help Me Move My Pet

How to Find Help with a Pet Move

Monday, October 20, 2014 by Pet Travel Questions

Name: Ann
Number of Pets: 3
Pet Type: Dogs
Pet Breed: Yorkshire Terriers
From: New York, USA
To: Sydney, Australia

 

Dear PetRelocation,

Are there people who can walk me step-by-step through the process of exporting my pets?

Thanks,

Ann

 

Hi Ann,

There is plenty of information available online that may help you carry out your pet move, and if you're interested in hiring experts to assist, you can find either door-to-door services or agents to aid you with parts of the move.

We highly recommend going straight to the source as you start to plan your dog move to Australia: The Australia Government Department of Agriculture website outlines all steps and helps pet owners plan a schedule for vaccinations, vet visits, etc. based on their desired move date.

If you'd like to have a pet travel specialist talk you through these steps and manage parts of the move by making the quarantine and airline reservations and arranging transportation to and from the airport, you're welcome to contact us for more information about our services. If you want to explore other options, you can search for agents via IPATA.org.

Hopefully this answers your question and helps to get you started, Ann. Please let us know if we can help with anything, and good luck with your dogs' move!

Pet News Round-Up: Pet Health & Pet Travel

Friday, October 10, 2014 by Caitlin Moore

On thinking of your pets as children.

Health tips for dog owners.

How to tell if your cat is overweight.

Changes to the EU Pet Travel Scheme will go into effect Dec. 29, 2014.

Should dogs be vegetarians?

Cute video alert: Watch a French Bulldog frolic with a deer.

 

 

alex

Have a great weekend, pet lovers!

Basic Questions about International Pet Travel

Thursday, October 9, 2014 by Pet Travel Questions

Name: Anita
Number of Pets: 1
Pet Type: Dog
Pet Breed: Mixed
From: Poland
To: USA

 

Hi PetRelocation,

Are your guidelines for relocating a pet from Poland to the US up to date? If not, can you recommend the best source for determining the current regulations?

Thanks!

Anita

 

Hi Anita,

Thanks for your question. Yes, the import guidelines for the United States are currently correct. The US is pretty straightforward when it comes to bringing pets in (you essentially need an International Health Certificate, up-to-date rabies vaccine and rabies certificate).

If you ever have doubts about pet travel rules and want to double check the latest requirements, we suggesting visiting the website for (or calling) the Department of Agriculture for that country. For United States-related questions, try the USDA website.

Hopefully this helps! Feel free to peruse our blog for more information about choosing a pet-friendly airline and avoiding common pet travel pitfalls.

Good luck, and please contact us if you'd like to find out about our door-to-door pet travel services.
 

Incredible Experiences: Peach's Move to the UK

Wednesday, October 15, 2014 by PetRelocation.com Customer

Name: Katy

Pet's Name: Peach

From: Boston, MA, USA

To: London, UK

We began planning Peach’s big trip about four months before our move from Boston to London. We were excited about the professional opportunities in London but very nervous about the potential risks for Peach! We needed to be sure we were taking every precaution before we committed to the move.

After consulting with several relocation agencies, we felt the most comfortable with PetRelocation. Evelyn and Linda kept us on track for every milestone (vet appointments, travel booking, crate training in the travel crate, etc.).

For travel to the U.K., there is a very tight timeline that must be followed to avoid quarantine. One part of this is a USDA form that can only be sent a few days before travel and must be certified before the trip. When Linda realized that Peach’s forms were caught in a backlog, she got in touch with the agency and made sure that we made the deadline.

Peach arrived safe and sound after her flights from Boston to Frankfurt and Frankfurt to London (the most direct route, since Lufthansa is the only carrier that will accept snub-nosed breeds for transatlantic flights). We couldn’t be happier that she is back with us!

Here she is relaxing by Regent’s Canal:

 

peach

Incredible Experiences: Maya's Trip to Germany

Thursday, October 9, 2014 by PetRelocation.com Customer

Name: Kirsten
Pet's Name: Maya
From: Washington, D.C.
To: Germany

When my family and I found out we were going to be moving to Germany, we had to decide how we were going to get our dog Maya there.

I first had tried another company, but that would have been a multi-stop trip, which would have given her over 24 hours in her kennel. We didn't want that for her, so I had talked to a friend about how she got her dogs shipped and she told me about PetRelocation.

From the first call I had I was put at ease with the whole process. I was given one point of contact to start all the paperwork, and then once it came time to travel I got another point of contact. Even on the day before Maya was going to fly, I could send emails and get a response right away without having to wait. That just tells me that they all want the best for your pet, too.

Thank you Anna and Maegan!



Dog Travel to Canada

Friday, October 17, 2014 by Pet Travel Questions

Name: Tenille
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Purebred Pomeranian and American Bulldog
From: Queensland, Australia
To: Vancouver, Canada

 

Hello,

Will my dogs be placed in quarantine upon arrival from Australia? What are the import requirements I need to prepare for?

Thanks,

Tenille

 

Hi Tenille,

No, your dogs will not face a quarantine if you follow import procedures correctly. Please take a look at the pet import requirements for Canada for an idea of what to expect. As you'll see when you fill out the guidance form, you will have the choice of showing either a rabies vaccination certificate or a veterinary certificate upon arrival in Canada.

Note that Canada is not a rabies-free country, so your dogs should be vaccinated once you arrive (if they're not already). Canada does not require that pets be microchipped, but PetRelocation does recommend that traveling pets have microchips with up-to-date information.

Please let us know if you have any other questions about pet travel, and if you think you'd like to hire some assistance and want to know more about our door-to-door services, please fill out our free quote form.

Thanks for submitting a question to us, and good luck with everything!

Questions about Pet Travel to Russia

Tuesday, October 14, 2014 by Pet Travel Questions

Name: Kathy
Number of Pets: 1
Pet Type: Dog
Pet Breed: Yorkie
From: Kansas City, USA
To: Russia

 

Hello,

What are the requirements to relocate my pet from Kansas City to Russia? Are microchips required? What paperwork and vaccines do I need? 

I really appreciate any info you can give me.

Thanks,

Kathy

 

Hi Kathy,

Sure, we'd be happy to help; here is an overview of the pet import requirements for Russia. To summarize, yes, your dog will need a microchip (implanted before the rabies vaccine is administered), and the rabies vaccine must be given at least 30 days before departure and less than one year before departure.

A few vaccinations are also required, including Hepatitis, Distemper and DHP (we recommend doing the combined DHLPP vaccine and Bordatella, as well).

You'll also need to obtain a Rabies Certificate and an International Health Certificate, and these forms will need to be stamped by the USDA. For your reference, here are a few frequently asked pet travel questions to help you form a picture of the overall pet travel process.

Feel free to contact us for a quote if you're interested in hiring professional assistance, and either way, good luck with your move!
 

Changes to the EU Pet Travel Scheme Beginning Dec. 2014

Tuesday, October 7, 2014 by Pet Travel Questions

Planning to travel to the EU with a pet in the next few months? This news update is for you. It has been announced that on Dec. 29, 2014, a few changes to the EU Pet Travel Scheme will go into effect.

It looks like the primary requirements will stay the same and if you already have a pet passport you don't need a new one, but among other adjustments, there is now a new minimum age for rabies vaccinations and pet owners must travel into the country within five days of their pet's arrival.

Read the full document below to find out if these changes will affect you and your future pet travels to the EU, and if you have any questions, feel free to contact us to speak to a Specialist.

 

EU Pet Travel Scheme Dec 2014 Guidance

Exotic Pet Travel to the United States

Wednesday, October 8, 2014 by Pet Travel Questions

Name: Ashley
Number of Pets: 2
Pet Type: Sugar Glider and Hedgehog
From: Okinawa, Japan
To: The United States

 

Hi,
My husband is in the U.S. Military and we currently live in Okinawa, Japan. We are due to be back in the states here in about 8-10 months or so. We have a hedgehog and sugar glider that we purchased out here and we really want to take them back to the States with us. Is this going to be possible? We really don't want to have to sell them.

If it is possible, are there any requirements by the U.S. government to bring them back with us? I talked to the local animal quarantine office and they do not have any requirement for taking the animals out of the country.

Thanks so much for your help!
Ashley
 

Hi Ashley,

Thanks for your question, we'd be happy to offer some information.

According to the USDA website, there are no import requirements for sugar gliders. According to the U.S. Customs and Border Protection Agency, hedgehogs can only enter through designated ports (find more information here).

It's a good idea to go straight to the most relevant and official source (a government office, etc.) when researching topics related to pet travel. If you decide to bring your pets to the United States, you'll also want to check in with the airline to find out what their particular regulations are regarding these types of pets -- a health certificate of some kind will likely be required.

Finally, we also suggest talking to your vet about sugar glider and hedgehog travel to be sure you can prepare them to have as safe a journey as possible. Long flights can be taxing for any kind of pet, and pre-flight health screenings and paying close attention to hydration are both good practices to follow.

Hopefully this helps get you started, Ashley. Feel free to contact us if you'd like to find out more about the services we offer.

Happy traveling!

Addressing Common Concerns about Pet Air Travel

Tuesday, October 14, 2014 by Pet Travel Questions

Name: Belinda
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Shih-Poo, Mini Poodle
From: Florida, USA
To: California, USA

 

Hi PetRelocation,

I've heard way too many horror stories about pets being transported in the cargo area of the plane. I would like to explore non-plane options to get my pet to California.

Does your organization have those type of options?

Thanks,

Belinda

 

Hi Belinda,

We understand your concerns and have helped to arrange ground transportation for pets in the past, however we do urge you to review a few facts and tips before making the decision to avoid air travel altogether. When the right choices are made, it can be a very safe process.

Here's an overview discussing some of the issues that may be worrying you. Essentially, sad news stories tend to gain more attention than the routine pet flights that happen every day -- this isn't meant to diminish the emotions involved when things do go wrong, but when looking at the numbers you'll see that, by far, most pets fly without incident.

Here are a few tips for minimizing the risks of air travel. When you start with a health screening and a conversation with your vet, choose a pet-friendly airline, and help pets to feel comfortable in their crates, you're on your way to planning a successful trip.

You may weigh all of this information and decide that air travel still isn't right for your dogs. That's fine, of course! In this case you'll want to search for a driver who can safely transport your pets for you. Note that, due to the details and hours involved, driving often ends up being more expensive than flying.

Please contact us if you have further questions, or check out IPATA.org to locate a driver who may be able to help you. There are multiple solutions available when it comes to pet moves, and we'd love to help you find the right one!

Good luck with whatever you decide, and thanks for contacting us with your question.
 

International Travel with Older Pets

Monday, October 6, 2014 by Pet Travel Questions

Name: Yifat
Number of Pets: 1
Pet Type: Dog
Pet Breed: Mix
From: Israel
To: The Netherlands

 

Hello,

Your website is very useful, thanks!

I have a 10-year-old dog that I will have to fly during January (as cargo). I would like to know how dangerous it can it be for a relatively old dog (this flight will be about 5 hours long), and also how much time the dog is left in the cold between the time the airplane lands and the time we get her?

I am really worried about this so hopefully your answer can help me.

Thank you,

Y

 

Hi Y,

Thanks for reading our site, and thanks for your question!

The most important thing for you to do to ensure a safe flight for your dog is to choose a pet friendly airline. If a carrier has solid procedures that put a high priority on pet health, temperature shouldn't be a big issue (airlines like KLM, United and Lufthansa do not allow animals to be exposed to the elements for any significant amount of time, for example).

Pets should ideally be the last to be loaded onto the plane, the first to be removed upon landing, and they should be transported across the runway in a temperature controlled vehicle. The cargo area is temperature and pressure controlled, also, and if you've helped your dog to become acclimated to the travel crate, the experience will be made even more manageable.

Additionally, here are a few tips for traveling with an older pet. Essentially we recommend talking to your vet before making a decision, and then if you go forward take extra care with hydration and the above-mentioned safety tips.

If you think you'd like to find out more about our door-to-door services, please give us a call or fill out our free quote form. If you'd like to search for agents on your own, we recommend checking the directory available on IPATA.org.

Good luck with everything, and please let us know if we can be of service!


 

Rabbit Travel Rules and Tips

Thursday, October 16, 2014 by Pet Travel Questions

Name: Ella
Number of Pets: 2
Pet Type: Dwarf Rabbits
From: South Africa
To: Montana, USA

 

Hello,

Can I take my dwarf rabbits with me to Montana?

Thanks,

Ella

 

Hi Ella,

Thanks for the question! According to the USDA website, the United States does not have any particular health requirements for pet rabbits entering the country. An import permit is only required if the animals have been "inoculated with any pathogens for scientific purposes."

You will want to contact the airline you're planning to use to find out if they have any particular requirements for you to follow, however, and you'll also need to make sure you have secure travel crates for your rabbits.

We have moved rabbits in the past and, in order to promote their comfort and safety as much as possible, paid close attention to proper hydration (among other things). Please talk to your vet for more information about best travel practices to keep in mind.

Please contact us if you think you'd like some help with your move. Thanks again, and good luck.

Tips and Advice for Relocating Fish

Monday, October 13, 2014 by Pet Travel Questions

fish on deskRelocating fish requires different steps than moving a dog or a cat, but that doesn't mean it's impossible. We've helped several pet fish make their way from one place to another and have received a few inquiries about the process, so we thought we'd provide a quick overview of what's involved.

Thinking of moving your fish? Here are a few points to consider:

To Stay or to Go -- Fish are valued and important pets to many people, but sometimes you have to start by asking a hard question like, "Is it actually reasonable and safe to move my fish with me?" The costs can be steep (we'll talk more about that below) and going long distances brings an inherent risk to the fish's well-being (especially types of fish more susceptible to stress and who require a very specific environment), so before you start planning the logistics, think about whether that beta fish (cute as he is) might not be better off staying with a friend.

The Details -- To relocate safely, fish will need to be carefully packed in plastic bags of water (water that is properly oxygenated and balanced with chemical levels the fish are used to), and these bags are then placed in a Styrofoam box or other secure container of some kind (see below for an example). An aquarium will not be provided or moved by PetRelocation (and probably not by whoever is helping you move, if you've hired assistance), so you'll need to arrange to have one ready on the destination side along with all the accoutrements the fish need.

 

fish

A safe fish travel set-up

The Costs -- Airlines charge based on the weight and amount of space the fish container takes up, so it isn't necessarily cheaper than moving a cat or small dog (it could even be more expensive, in fact). Again, this is where measuring sentimental value comes in -- it sounds a little business-like, but you may find it's simply not worth it to move certain fish once you know costs could amount to $1200 or more.

The Timing -- It can take a little longer to price and plan a fish move due to the fact that fish shipping experts are harder to find. Making sure your fish are in safe hands means locating an agent who is qualified and available to assist in whatever city you need them, and it's safe to say that fish shippers aren't as plentiful as traditional agents used to transporting dogs and cats to the airport. Essentially, don't expect a fish move to come together overnight.

Here's more detailed information about how to relocate fish safely, and here's a fun story from our blog about some Koi we moved from Texas to Tennessee.

Considering moving your fish and have more questions? Feel free to contact us to speak to a Specialist.

 

paradise fish

 Daniella Vereeken/Flickr

Pet News Links: Pet Travel Tips and Confessions

Friday, October 3, 2014 by Caitlin Moore

Meet Benson, our Pet Move of the Month!

Australians reveal their most surprising pet travel confessions.

Simple hacks every dog owner should know about.

Jon Stewart helps set the record straight about pit bulls.

Never lose your pet again.

Rescuing Hawaii's homeless pets.

 

satu

Have a fun weekend!

Driving with a Dog to the United States from Canada

Wednesday, October 1, 2014 by Pet Travel Questions

Name: Mandy
Number of Pets: 1
Pet Type: Dog
Pet Breed: Chocolate Labrador
From: Calgary, Canada
To: Charlotte, North Carolina

 

Hello,
Please could you confirm that the only documentation we require to move our dog from Canada to the USA to live is a valid rabies vaccination?

We will be driving from Calgary to North Carolina and will be taking our dog with us, so she will not be flying.

Many thanks,
Mandy
 

Hi Mandy,

Great question. Transporting a dog into the United States via car may not require quite as much attention to detail as flying would, but you're right, you will need to have some basic paperwork on hand. Here is more information about importing pets to the US via the USDA.

As we've discussed before, crossing the Canada/US border with a pet is an experience that can vary from person to person (some border agents will ask for more information than others), but you should definitely have proof from your vet that your dog is up-to-date on her rabies vaccine.

Further, here are a few general tips for safe road travel with a dog. We recommend microchips even though they're not required, and it's a good idea to carry extra supplies, water bowls, a comfortable travel crate, etc. (you probably know all of this, but it might not hurt to revisit the list before you hit the road).

Please let us know if you have any more questions, Mandy. Thanks for reaching out, and have a great trip to North Carolina!

Pet Move of the Month: Benson's Relocation to Hong Kong

Thursday, October 2, 2014 by PetRelocation.com Customer

bensonOnce again, it's time to focus the spotlight on one of our recent pet moves! We help move many cats to countries all around the world and Hong Kong is a frequently-chosen destination, so we decided that Benson would be a great choice to feature and learn from. (He's also really cute, so we've included plenty of pictures, too.)

Benson moved from Georgia to Hong Kong and his owners were nice enough to answer our questions and shed some light on the process of how this international journey became not only an incredible experience, but also our Pet Move of the Month.

Read all about Benson's move, and join us in wishing him and his family the best of luck in their new home!

What brought about your move?

My husband's company asked him to take a position in Hong Kong.

Have you ever moved a pet by air before this?

No, this was our first experience.

What were some of your initial concerns, and what surprised you about the pet travel process?

Benson being lost or injured during the move, or worse, getting quarantined for a long period once he arrived. We were really surprised at how much paperwork and coordination with the veterinarian it took to make all this happen.

How has Benson handled the transition so far?

Benson has been adjusting very well. He is growing to love his new home with all the different rooms and places to take naps.

benson

How does Hong Kong compare to the United States when it comes to pet-friendly attitudes, amenities, etc.?

Where we live in Discovery Bay is awesome. There are lots of families with pets here. Interestingly enough, Hong Kong as a whole is okay but most hotels here don't accept any pets at all. It's considered a sanitary concern, which would present an issue for anyone wanting to travel here with pets on a temporary basis. We were fortunate that we were already moved into our house when Benson arrived.

benson

What advice do you have for people who might be planning a pet move?

Definitely use a relocation company, particularly PetRelocation. There's no way to guarantee that you'd get everything right and have your pet not be put in quarantine if you tried to plan it on your own.

For Hong Kong, most of the permits you would need have to be obtained in person. Using a company like PetRelocation, who has a great relationship with the government agencies who deal with pets being imported to the country, makes sure everything is seamless.

benson

What made you decide to hire professionals to assist you?

PetRelocation was suggested by our company. We looked at other ways to relocate Benson, but your company from the very first introduction made us feel at ease and comfortable. Definitely the best in the business, hands down. 

--

Thanks again to Benson's family for choosing us to help and for answering our questions!

Moving a pet to Hong Kong (or somewhere else)? Please contact us to speak to a specialist about your relocation options.

Is There a Quarantine for Dogs Traveling to Germany?

Tuesday, September 30, 2014 by Pet Travel Questions

Name: Connie
Number of Pets: One
Pet Type: Small dog
Pet Breed: Yorkie
From: Atlanta, GA, USA
To: Germany

 

Dear PetRelocation,

Is there a quarantine period for dogs traveling from the USA to Germany?

Thanks,

Connie

 

Hi Connie,

Thanks for the question! The short answer is "no," there is no quarantine for dogs going from the United States to Germany. Please take a look at the overview of pet import requirements for Germany for an idea of what to expect.

Essentially you'll need to have your dog microchipped (if not already), up-to-date on the rabies vaccine, and you'll need an International Health Certificate. In terms of the actual flight process, we recommend choosing a pet-friendly airline (we often use Lufthansa and KLM for pets going to Europe) and the travel crate must be airline-approved.

Please contact us for a quote if you think you'd like some help arranging your move, and feel free to peruse our blog for more pet travel tips and stories.

Hopefully this helps to get you started, Connie. Good luck with everything!

Dog Travel to Bali: Is It Possible?

Wednesday, October 1, 2014 by Pet Travel Questions

Name: Gilbert
Number of Pets: 2
Pet Type: Dogs
Pet Breed: Mongrel
From: Singapore
To: Bali

 

Dear PetRelocation,

I have been told it may not be possible to move our two dogs to Bali. Is this advice still current?

Thanks,

Gilbert
 

Hi Gilbert,

According to the latest information we're aware of, only pets coming from certain rabies-free countries (that short list does not include Singapore) may be imported to Bali. The country has struggled with a high incidence of rabies over the years (largely to do its population of stray dogs), so in order to curb this problem Bali has enacted stricter import rules.

To double check or to find out about any possible upcoming changes, we recommend contacting the Bali Ministry of Agriculture or Department of Veterinary Services directly.

Sorry we couldn't offer more positive news! If you end up planning a pet move to a different country and think you'd like some assistance, please contact us to speak to a Specialist.

Pet Shipping to Colorado

Thursday, September 25, 2014 by Pet Travel Questions

Name: Nathan
Number of Pets: 2
Pet Type: 2 cats
Pet Breed: Mix
From: Poland
To: CO, USA

 

Hi PetRelocation,

Could you please tell me if there are any vaccinations required for my cats' trip to the United States? I understand that they need a healthy pet certificate 10 days prior to the fight, but what else might happen in this case? Also, would they have to be put in any kind of kennel for observation upon arrival?

I would greatly appreciate any and all information you could give me on this!

Thanks,

Nathan
 

Hi Nathan,

Thanks for your inquiry!

Here are the pet import requirements for the United States. There is no quarantine upon arrival, and you're right, you do need to have an International Health Certificate issued by your vet showing the airline your cats are healthy and fit to fly. We also recommend that they be up to date on their rabies vaccine.

If your cats aren't used to traveling, we suggest reading over these cat crate-training tips as well as these frequently asked pet travel questions. You'll also want to contact a vet as you get settled in your new home to make sure you're following Colorado cat regulations correctly regarding vaccines, etc.

If you think you'd like to hire some assistance for your move, please contact us for a free quote. We provide door-to-door services around the world and would be happy to discuss your move options with you.

Hope this helps, and good luck with your travels!

Traveling Internationally with Service Dogs

Wednesday, September 24, 2014 by Pet Travel Questions

We recently received a question via email asking how to bring a service dog to Australia, and thought it would be a good opportunity to go over a few basic rules and best practices for traveling internationally with an assistance animal.

  • Traveling with service dogs means following different airline procedures for the most part, as airlines often allow pets in the cabin in these instances. Here are the instructions for traveling with a service animal via United and via Lufthansa, for example.
  • Here is an overview of the rules for service dogs for Australia; owners must fill out an application to be approved before they can complete the import steps. Usually pets entering Australia must undergo a 10-day quarantine in an approved quarantine facility, but service dogs can fulfill the quarantine at home with their owners.
  • Be prepared to show official paperwork proving your support animal is legitimate (this will likely be a letter from your medical doctor or mental health professional).
  • Typically service animals need to fit on the floor in front of the passenger chair (and can't sit on the seat), and they travel free of charge.
  • Space can be limited in the cabin, so contact the airline well in advance to tell them you'll be traveling with a service animal.
  • Even though airlines probably won't require that service animals adhere to usual animal rules (traveling in the cargo area, etc.), countries still will. Find out what vaccinations and paperwork will be required for import and allow a few weeks to prepare.
  • Note that carriage can be denied if an animal is loud or acting in a way that disturbs other passengers -- properly trained service animals shouldn't be a problem, but people who bring a noisy Chihuahua along as an emotional support animal may not be accepted to fly.
  • In addition to verifying country import rules, whenever you're planning to travel by air with a service animal it's a good idea to contact the airline directly to find out about the procedures (information isn't always available online and it can sometimes change).

service dog

Photo Credit: www.servicedogproducts.com

 

Need some help? Please contact us to speak to a Specialist!