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Help Me Move My Pet

Dog Travel From Texas to London

Wednesday, April 1, 2015 by Pet Travel Center Questions

Name: Erin
From: Austin, TX
To: London, England, UK
Pets: Loxie is a heeler/terrier mix, 7 years old, about 40 lbs; Lincoln is a boxer/lab, mix, 7 years old 65lbs
 
 
Hi PetRelocation,
What steps would I have to go through to move our dogs with us to London? Is this a pet-friendly place (will we be able to find a place to live with our dogs)?
 
Thanks,
Erin
 
 
Hi Erin,

Moving your dogs to London from Texas is definitely attainable -- we've helped many pets make this relocation safely and smoothly. In fact, British Airways recently added a pet-friendly direct flight from Austin to London and maybe you can take advantage of it!
 
To start, please carefully read over the pet import requirements for the UK. There are a few items (vaccines, health certificates, etc.) that you'll need to take care of, but there is no quarantine upon arrival for pets who follow the stated rules. For general advice, please take a look at this pet travel overview.
 
For pets arriving in London, we also like to share this look at the customs clearance process at the Heathrow Animal Reception Center. Watching this video about the HARC will help you to understand what to expect when your pets land and hopefully remove any mystery that might make this seem like an overly stressful part of the process.
 
Again, we've helped many pets move to London and we've received many positive post-move updates from them about life in and around the city with pets. For example, here's a look at Peach's move to London, Naboo's trip to the UK and Holly and Geoff's Pet Move of the Month feature. Hopefully these pet travel stories are helpful and illuminating.
 
Feel free to contact us if you think you'd like some help arranging your move. Thanks for reaching out and good luck!
 

Breed Restrictions for Dog Travel to New Zealand

Wednesday, April 1, 2015 by Pet Travel Questions

Name: Lori
Number of Pets: One
Pet Type: Dog
Pet Breed: Hanover Hound
From: Bend, Oregon
To: Kaiwaka, New Zealand

 

Dear PetRelocation,

If I have a dog that is a mixed breed can I bring her into New Zealand? She's a Lab and German Shepherd mix. Can she be quarantined in my home for the 170 days before flying to New Zealand and then quarantined there for 10 days?

Thank you,
Lori

 

Hi Lori,

Thanks for reaching out with your question. According to the official pet import requirements for New Zealand, yes, your dog can enter the country provided all import steps are carried out correctly. A few breeds are restricted (including American Pit Bull Terriers) and "hybrids" are not allowed (dogs crossed with another species), but your Lab/German Shepherd does not pose a problem.

As for quarantine, yes, most of the preparation process can be carried out at home with you. You'll need to adhere to the checklist carefully and secure the correct paperwork and vaccines for your dog in a timely manner, and then upon arrival there is a minimum 10-day quarantine that must be carried out in an official MPI-approved facility.

Please read over the guidelines carefully and then contact us if you think you'd like some help arranging your dog's relocation to New Zealand. This can be a tricky country to tackle and most people end up seeking out some kind of assistance in order to avoid delays and confusion.

Either way, good luck and have a great move!
 

Incredible Experiences: Bella's Move to Canada

Tuesday, March 31, 2015 by PetRelocation.com Customer

Thanks to Bella's owner for this post-move update! Glad to hear things are going well after their relocation from New York to Canada.

I am an owner of a very beloved dog who I needed to transport from New York to Toronto. I myself have an anxiety disorder and my dog has tremendous fear of other dogs, car sickness, a hatred for travel/change and odd behavior in new environments and conditions.

To say I was tremendously stressed would be an understatement. It’s very difficult trusting a company I personally had not heard of (because I had not moved with pets before) with my pet’s well being. This was in addition to the stress of finding a new apartment 500 miles away and ensuring I had a job and other documentation for myself.

Bella

Bella

For my pet, my worries were:

  • Were they going to guide me through the documentation process? Would their guidance be accurate?

  • Would they lose my pet? Would some people in the chain treat my pet as inanimate cargo? Would there be adequate communication? Would my pet’s behavior cause her to be denied boarding and or injured in some way by unscrupulous handlers?

  • Would the weak psychological disposition of my pet be permanently damaged by a stressful experience as this move?

  • Would all links in the chain communicate properly so as to not cause extra stress to my pet?

I have to say that while my worries were somewhat grounded in reality, PetRelocation handled every aspect of the move from start to finish both professionally and with an emotional sensitivity that is germane to the cargo they transport.

bella

Settling in

Communication was excellent and it was clear everyone in the chain was a “pet person” with competency and experience. It literally could not have gone smoother to be honest, and although I hope to never move again I will certainly use them again.

They took the most stressful and important part of my move off of my hands and guided me through everything.

Sascha

Understanding Summer Pet Travel Embargoes

Monday, March 30, 2015 by Pet Travel Center Questions

Name: Brenda
From: Fort Lauderdale, FL, USA
To: Lima, Peru
Pet: A miniature/medium size poodle; 4 years old; around 7 kg

Hi PetRelocation,
 
I would like to know what the best month/season is to bring my poodle to Florida. Also, is there is any airline that will allow her to travel with me in the cabin? If not, what airlines treat pets well while they are not in cabin?

I wanted to bring her to the United States in 2012 and everything was set, but when we were checking in the guy that was attending me told me the weather was too hot in Florida during that season (it was August or July) -- was she not allowed because Lima was too cold and the change of climate could make her sick when she arrived?

She is used to traveling 2-3 hours in the car.
 
Thanks,
Brenda
 
 
Hi Brenda,
 
Thanks for your question! Many airlines operate with summer embargoes instated with a pet's safety and comfort in mind, so it's a good idea to research these restrictions well in advance in order to avoid scheduling problems. Please take a look at some of last year's embargoes for an idea of how they often work, and we recommend checking with airlines directly to find out what their summer restrictions might be for this year. Often summer airline embargoes primarily concern snub-nosed breeds, so your poodle might not be affected.
 
Your dog will most likely need to travel in the cargo area of the plane, and we recommend choosing a pet-friendly airline such as United. The more pet-friendly an airline is the less of an issue temperature should be (United has air-conditioned vehicles to transport pets to the plane, for example).
 
This is good advice any time, but when traveling during the summer months we recommend making extra sure your dog is well-hydrated and also crate-trained, as these factors make air cargo travel more comfortable and less stressful for the pet.
 
If you think you'd like some assistance and would like to find out more about our door-to-door services, please fill out our online consultation form. Either way, good luck with everything and thanks again for reaching out!

Bengal Cat Travel to Costa Rica

Friday, March 27, 2015 by Pet Travel Questions

Name: Icelle
Number of Pets: 1
Pet Type: Cat
Pet Breed: Bengal
From: MA, USA
To: Costa Rica

 

Hi PetRelocation,

Does Costa Rica have any travel restrictions when it comes to domestic Bengal cats? My cat is an F-6 Bengal cat. She has some "wild blood" in her ancestry, but it's very far removed and she is a domesticated pet (like regular house cat).

I know, for example, in Hawaii Bengal cats are not allowed to enter the state at all. Also, is there a quarantine period?

Thanks!

Icelle

 

Hi Icelle,

Thanks for contacting us, we'd be happy to direct you to a few pet travel resources. First, please review the pet import requirements for Costa Rica via the USDA.

As you'll see, there is no quarantine for pets entering the country provided they meet these rules as outlined, and there is no mention of breed restrictions regarding Bengal cats. You're welcome to double check the most up-to-date information by contacting the Costa Rica Ministry of Agriculture, but because your cat is so far removed from her original ancestry, it's very doubtful this will be an issue.

As for general pet travel advice, we recommend looking over these frequently asked pet travel questions and these cat crate training tips (along with choosing a pet-friendly airline, pet crate training is a very important part of pet travel). To enter Costa Rica, cats need proof of an updated rabies vaccine and an International Health Certificate (as you'll see when you follow the USDA link above).

Please let us know if you think you'd like some assistance with your move, and good luck with your relocation to Costa Rica!
 

Pet News Round-Up: Travel Tips & Vacation Options for Dogs

Friday, March 27, 2015 by Caitlin Moore

This is vital information for pet owners moving to Australia.

Advocates speak out against fake service dogs.

These are all our latest pet move snapshots.

5 dog friendly vacation spots.

Animal groups are calling on the government to enact better pet travel rules and regulations in Taiwan.

Here's why you might want to hire help with your pet move.

 

Zen

Have a great weekend, pet lovers!

Australia Pet Travel: Important Sydney Quarantine Update for 2015

Thursday, March 26, 2015 by Pet Travel Questions

If you're planning to relocate to Australia with a pet in the coming months, be aware that a few big changes involving available quarantine facilities could affect your plans. After Oct. 16, 2015, the Australia Government Department of Agriculture will no longer take pet quarantine bookings at the Eastern Creek Facility in Sydney.

To protect its status as a rabies-free nation, Australia imposes a minimum 10 day quarantine for all pets arriving into the country. Currently two quarantine facilities exist that pet owners can choose from to fulfill this requirement -- one is in Sydney and one is in Melbourne. After Oct. 16 of this year, pets will need to fulfill their quarantines in Melbourne.

Note that this closure is part of a bigger plan that will eventually lead to there being just one updated pet quarantine facility. A new Post Entry Quarantine facility (PEQ) is currently being constructed on a Commonwealth owned site in Mickleham, Victoria. By the end of 2018, all pets will fulfill their quarantines here and no more facilities will exist in any other locations in Australia.

Find out about the new PEQ (the modernized facility will serve as as a secure quarantine site for plants and bees arriving from overseas, as well), and review the pet import requirements for Australia carefully if you're planning to relocate here.

Please contact PetRelocation if you need assistance with an upcoming pet move to Australia, and stay in touch for more pet news updates.

 

popeye_australia

Plan ahead for streamlined pet travel to Australia

 

ISO Compliant Microchips for Pet Travel to Sweden

Wednesday, March 25, 2015 by Pet Travel Questions

Name: Sofia
Number of Pets: 1
Pet Type: Dog
Pet Breed: Havanese
From: USA
To: Sweden

Dear PetRelocation,

Our dog has just been microchipped with a HomeAgain chip that is 15 digits. Is this chip ISO compatible? Will customs in Sweden be able to scan his chip?

Best,

Sofia
 

Hi Sofia,

Thank you for your inquiry. Yes, HomeAgain chips are ISO compatible so you'll be in accordance with this requirement upon entry to Sweden.

For your information, here are the pet import requirements for Sweden as well as a little more information about microchips and pet travel. Now that you have the microchip, you can have your dog vaccinated against rabies (this must happen after the microchip is implanted to be valid). Tapeworm treatment is also required for dogs entering Sweden and we recommend basic vaccinations, as well (you'll see this all outlined in the above link).

If you have any general questions about pet-friendly airlines, crate training, etc., please take a look at these frequently asked questions about pet travel.

Hopefully this helps! Please let us know if you'd like to find out more about our door-to-door pet travel services, and just for fun, here are a few pet travel stories from clients of ours who have moved to Europe.

Happy travels!

Incredible Experiences: Ziggy & Zoey's Big Journey to Germany

Wednesday, March 25, 2015 by PetRelocation.com Customer

We recently helped Ziggy and Zoey travel from Texas to Germany and their owner was kind enough to send us an update. We're happy to hear the pups are settling into their new surroundings with ease!

Hi Penney!

Ziggy and Zoey are doing great! They were so excited to see us, and I was so relieved to see them! They slept off their jet lag and went right back to normal! 

I had heard so many horrible stories of pets traveling and being under so much stress that they took a very long time to bounce back to normal. I can happily say our dogs were happy and healthy the entire journey. Y'all did such a great job keeping me informed of their whereabouts even when I didn't have a new phone to contact you!

Hamburg, Germany is exceptionally dog friendly, so we've been working on our pups' manners and teaching them basic German phrases. If anyone needs them to sit, or lay down (etc.), they can!

Thank you again, 

Mandy

 

ziggy & zoey

Well done, Ziggy and Zoey!

 

Need help moving your pets to Germany (or anywhere else)? Please contact us for a consultation.

How to Plan International Rabbit Travel

Tuesday, March 24, 2015 by Pet Travel Questions

Name: Susan
Number of Pets: 1
Pet Type: Rabbit
Pet Breed: Lop Eared
From: London, UK
To: New Canaan, CT, USA

 

Hi PetRelocation,

I'm just wondering what I need to do documentation-wise to ensure Willie gets to move to the US from London as we corporate relocate back home. Also, I'm clueless about how to physically move him. Does he go under the seat, in a luggage/pet area or what?

Thanks! Look forward to talking with you. Have a good day!

Susan

 

Hi Susan,

Thanks for your question! Per the USDA, the United States does not impose restrictions on rabbits entering the country, so you'll simply need to follow the guidelines of the airline you choose. Typically a vet health certificate is required to show the airline the pet is healthy and fit to fly.

We often use British Airways to transport pets from London to the United States -- find out more about the procedure here. Pets are not allowed in the cabin on this route; rather, they are transported in the cargo area, which is pressure and temperature controlled.

You'll also need an airline-approved travel crate. Often rabbit owners buy a small pet crate and modify it slightly in order to ensure safety... Please see the picture below for an example.

 

modified rabbit crate

Just let us know if you'd like some help arranging Willie's move, Susan. Thanks for reading and we hope to hear from you again!
 

Client Care Specialists Handle Pet Travel's Many Surprises

Tuesday, March 24, 2015 by Core Values

LindaAlong with essential questions like "How do I move my pet from Point A to Point B?" and "How much will this cost?", we're often asked something else: "Why would I need to hire help with my pet's move -- can't I do it myself?"

The number one answer to this question involves the possibility of surprise developments in a move plan. When unexpected situations arise (and they often do), it's better to have an expert in charge who can keep your pet safe and on track for a happy reunion even in the midst of complications.

Weather delays, airline strikes, and simple bad luck can push an already stressful move into very uncertain territory, and if it's your first time handling such an event you probably won't know the best way to turn things around on your own.

We recently asked Linda, one of our experienced Client Care Specialists, to share a few specific instances in which she found herself dealing with the unexpected on behalf of one of her clients. Here's how she gracefully saves the day when moves became extra complicated due to outside forces.

How common is it for something (large or small) to affect an original move plan and require an adjustment?

It's not uncommon for an original plan to change, and many factors can affect a move date. For example:

  • Weather is probably the #1 factor that can change a move plan. Depending on the season and port it can be a large possibility -- for example going out of ORD (Chicago) during winter months is likely to require some juggling.
  • New country requirements are less likely to be a factor, but when they are they can dramatically disrupt your whole plan.

  • Because the airline reserves the right to bump a pet for certain reasons, this can be a factor, too. This is for safety reasons; if another piece of cargo is boarded that would make the environment unsafe (dry ice or human remains, for example), the airline makes an adjustment that can affect the pet's flight status.

  • Lastly (and this has affected a number of my clients), people don’t realize their own plans can change. Your own move can be pushed up or back for various reasons, and having a team behind you that can rework your pet's plan to align with your own is beneficial.

pierre suitcase

What are a few examples of times you’ve had to rework a pet move?

Recently I had a move to China that was departing from Boston. We had to move it out one month due to weather issues and Chinese New Year. We weren’t able to make it to the vet for the final vet visit and the weather was not in our favor, so we made the decision to wait until after Chinese New Year.

Another example: The UAE changed their requirements effective immediately and we had to rush and do a titer test for a move I was handling. We were actually going to meet the new target date until the owners' job asked them to stay stateside for another three weeks due to an issue with a work project.

Here's one more: In January I had a move to Italy, and due to a storm we had to delay the pet's trip. The bigger issue was that the pet now had to travel outside of the "Five Day Rule." I had to rework the plan entirely and had our agent do the final vet visit the day before, board for a night, and do a check-in the next day with a commercial health certificate as a work around for the five day rule. The trip was only delayed by a week, and because of our agents and experience we were able to rework everything to get back on track the day the flight was cancelled.

What are a few solutions you’ve come up with or needed to create when the unexpected happens?

For my Italy move, it was helpful to do a commercial health certificate and lean more on my local agent to assist.

For my Boston situation, I suggested to the client that the pet stay with a caretaker and then didn't begin tackling a new plan until we saw the weather was letting up. I wanted to avoid having them waste their time and money by going in for a vet visit just in case the flight wouldn’t even depart.

For many moves where the pet owner didn’t have friends or family in the area, I helped them come up with a plan to depart from their vet or a local boarding facility. Having an agent lined up to possibly board the pet is another trick Client Care Specialists often have up our sleeves.

What’s your advice to pet owners who are dealing with an unexpected situation?

Be proactive and think of contingency plans, and if you are going to be away from email/phone make sure to provide a backup contact we can work with.  I always try to find out if the pet owners have friends or family in the area in case the pet's flight gets delayed. Also, make sure to be a good partner with your vet office because they may be your saving grace if we have to do new health documents.

Overall, I always allow for the possibility that something could change and need to be reworked -- this keeps me on my toes and ready for anything.

kitties

Thanks to Linda for discussing her work! As you can see, Client Care Specialists are skilled at handling unexpected situations and quick on their feet when changes need to be made. It's all about the pet's safety, and second to that our team aims to make each move as streamlined and low-stress as possible.

If you're interested in having an experienced professional oversee your pet's relocation (and all the possible surprises it may entail), feel free to contact PetRelocation to discuss your move options.

Cat Travel Question: Australia's 10 Day Quarantine

Monday, March 23, 2015 by Pet Travel Questions

Name: Elleni
Number of Pets: 2
Pet Type: Cat
Pet Breed: Maine Coon & Siamese
From: Thailand
To: Australia

Dear Sir/Madam,

I have heard the law has changed when bringing house pets from Thailand to Australia, where it used to be that you had to send the pets to Singapore for 6 months including one month quarantine. Now I hear that the quarantine period for a dog or cat is 190 days, where 180 of these days can be completed in the county of origin then there will be 10 days of quarantine in Australia.

Where can I find all the information relating to this? I have house cats who do not go outside my apartment in Bangkok. Where does the 180 days take place? At my home or a special facility?

Thank you in advance.

Kind Regards,

Elleni

 

Hi Elleni,

Thanks for your question, we'd be happy to offer some information. To start, here is a link to the Australian Government Department of Agriculture website -- here you can find out everything you need to know and build a timeline for your move that will outline when to get each vaccine and permit, etc. You're right that the quarantine time has changed (it used to be 30 days upon arrival in Australia and now it's 10), however you'll still need to make some special arrangements based on where you're starting your journey.

Thailand is not an approved country from which you can directly enter Australia with pets, so you'll have to choose a third country for your cats to spend time in. You'll need to follow these pre-export requirements carefully, and then the cats will fulfill the 10-day quarantine upon arrival (before that they can remain under your care).

For general advice, please take a look at these common pet travel questions and tips for crate-training your cats. If you've never traveled with a pet before the situation probably feels overwhelming, and even if you have it helps to brush up on a few basics.

Please let us know if you'd like some assistance moving your cats to Australia. Thanks again for reaching out, and good luck!

Cargo Pet Travel to Canada (With an Older Dog)

Friday, March 20, 2015 by Pet Travel Center Questions

Name: Sheeba
From: Chennai, Tamil Nadu, India
To: Toronto, Ontario, Canada
Pet: Jenny (Fox Terrier and Lhasa Apso Cross breed, 9 yrs, 8 kg)

Hi PetRelocation,
 
Can my dog travel with me in cabin? If so, please do recommend an airline for me to travel along with my dog from Chennai, TN, India to Toronto, ON, Canada.
 
Also provide me with the list of requirements according to Canadian Food Inspection Agency. I haven't maintained the vaccination card though my dog has had regular vaccinations. Can I provide the No Objection Certificate alone? I also don't feel comfortable with my dog travelling in cargo since she is already 9 years old.

Thanks,
Sheeba
 
 
Hi Sheeba,
 
Thanks for contacting us with your question! You'll find the best and most comprehensive information about moving pets to Canada on the official Canada government website. The instructions for bringing your dog from India are outlined here; as you'll see, you need to have proof of an up-to-date rabies vaccine in the form of a Rabies Vaccination Certificate. There is currently no quarantine.
 
If you fly on a commercial airline your dog will need to travel via cargo, as she is too large to go in the cabin (even if she was small enough, many airlines don't allow in-cabin pet travel for international routes). We certainly understand that you feel fearful about pet cargo travel, but under the right circumstances this is a very safe undertaking. Please read over this pet travel advice to find out more.
 
Also, we'd like to direct you to this information about how to fly an older pet safely. There are a few extra considerations you can attend to in order to help your 9-year-old pup handle the trip as well as possible.
 
Hopefully this helps, Sheeba! Please contact us for a consultation if you need further assistance, and good luck with everything.

Cat Travel to the United States from Brunei

Thursday, March 19, 2015 by Pet Travel Questions

Name: Cathy
Number of Pets: 1
Pet Type: Cat
From: Brunei
To: USA

Hi,

I've seen quite a few examples of moving pets from the U.S. to international locations, but I was wondering if you assist with shipping from outside the U.S. back into the country?

We won't be moving for a few years, but I've been hearing nightmares about shipping pets -- most people end up giving them to new families!

Thanks,

Cathy
 

Hi Cathy,

Thanks for reaching out! We're definitely interested in helping people figure out their move options so that they don't have to leave a pet behind!

We often move pets into the United States from other countries (as well as between non-US countries), and we'd be happy to discuss your move with you. To start, you can take a look at this overview of the pet import requirements for the United States. This is a pretty straightforward country when it comes to importing pets; essentially you'll need a vet health certificate stating the cat is healthy and fit to fly.

You'll also need to find out what the additional airline requirements are, if any (we recommend choosing a pet-friendly airline and making sure your cat is as crate-trained as possible).

If you think you'd like some help arranging your cat's relocation, please contact us for a consultation. Finally, in order to assuage your fears a little bit regarding the safety of pet travel, please read over these frequently asked pet travel questions as well as our recent client pet travel experiences.

Hope this helps, and we hope to hear from you soon!

Pet Travel Barriers: Puerto Rico's Pit Bull Ban

Thursday, March 19, 2015 by Pet Travel Questions

Name: Erika
Number of Pets: 1
Pet Type: Dog
Pet Breed: Pit Bull
From: Texas
To: Puerto Rico

 

Hi PetReloction,

My family has had our dog for 5 years and we will be moving to Puerto Rico soon. Can we take her with us?

Thanks,

Erika

 

Hi Erika,

Thanks for your inquiry -- unfortunately Pit Bulls are not allowed to be imported into Puerto Rico at this time.

Per the USDA website:

All breeds of Staffordshire bull terrier, American Staffordshire terrier, American Pit Bull terrier, and hybrids produced by crossbreeding with dogs of other breeds are prohibited to be introduced or imported to Puerto Rico.

Sorry to be the bearer of bad news, Erika. Breed bans are certainly frustrating and can throw a wrench into international travel plans. Be aware as you continue to research Pit Bull travel that many airlines require reinforced crates when transporting this and other breeds, and there are a few other countries that practice breed-specific legislation, as well.

Please take a look at these resources for more information about breed-specific legislation and traveling with Pit Bulls. Please let us know if you have further questions and think we might be able to help.

Good luck!


 

Pet Move of the Month: Kobe the World Traveling Conure

Wednesday, March 18, 2015 by PetRelocation.com Customer

KobeWe move quite a few dogs and cats here at PetRelocation, but every few weeks we have the chance to help a feathered friend relocate across the world, too. Today we're excited to introduce you to Kobe, a beautiful green-cheeked conure, as our featured Pet Move of the Month!

Kobe has actually moved with us before -- he went to South Africa back in 2013, and recently we helped him return to the United States with his owner, who says that Kobe is "handsome and he knows it."

Find out more about bird travel and Kobe's journey, and thanks to his mom for sharing their travels with us!

You’ve moved with Kobe before – how did this time compare?

I hired PetRelocation initially to help me move Kobe to South Africa when I decided to relocate there in late 2013. Reading up on the process it seemed pretty overwhelming, but PetRelocation got everything sorted out. Most importantly, Kobe arrived in South Africa in great shape after two months of quarantine.

Bringing Kobe back to the States was a bit easier because he only had to do quarantine when he arrived back in the States, and there was less paperwork to do because he is a U.S.origin bird. The thing that was the same was that Kobe arrived in great shape, seeming unfazed at all by his travels and quarantine.

What were some of your initial concerns about moving back to the United States or about bird travel in general?

My biggest concern in traveling with Kobe was always that he would be overly stressed or frightened by the situation. Those concerns were alleviated quite a bit after his first trip, and I've learned that birds are a lot more resilient than perhaps they're made out to be. Kobe also went on a lot of car rides in both the U.S. and South Africa, so that could have helped.

 

kobe

 

What surprised you about the bird travel process?

Everything this time around was pretty routine after the first move, but going back to the first time around, it's important for people to consider whether their bird is a CITES bird (protected species), which I believe most parrots, including Kobe, are. That made for  a lot more paperwork and headaches (mostly for the PetRelocation folks, not so much me or Kobe!). It also amazed me first time around how long it took for everything to come together. Fortunately I wasn't on a strict timeline at the time, but someone wanting to move with their bird should get started on the paperwork about six months before they intend to move!

How did Kobe handle the move and how did he settle in?

Amazingly well. I called the quarantine facility about once a week during his time there and only ever got positive reports, and once we were finally reunited after eight months apart a few weeks ago, it was like we'd never been apart. Like I mentioned before I've always been conscious to take Kobe out of his comfort zone (taking him for car rides, having other people handle him, etc.) so perhaps that has helped, but I want other bird owners to know that they don't necessarily have to be worried about their bird's well being if they want to bring their bird on a move; the bird can handle it. I think the expense and short time apart is well worth it in the end. 

 

kobe

 

How do South Africa and the United States compare in terms of bird-friendliness (any thoughts about cultural attitudes, amenities, etc.)?

South Africa is a very bird-friendly place -- in fact, I got the idea to add a bird to my family after a visit to South Africa a few years ago. I think birds are possibly a more common pet there than they are in the U.S.

What advice do you have for people who might be planning a bird move?

As I mentioned before, start as early as you can, and have patience -- a lot of the paper work takes time. And once you decide your bird will make the move, make efforts to take him out of his comfort zone. A few car rides in his travel crate (he will need a special travel crate approved by the TSA -- PetRelocation will give you all the details -- would be a great idea, and letting him spend time in the crate before he has to fly in it. 

And if you're on the fence at all because you're worried it won't be in your bird's best interest to move him, know that Kobe has handled two transatlantic moves incredibly well, and none worse for the wear. Birds love their people, and I think a short time apart and a bit of paperwork is better than the worry and heartache of having to re-home them.

 

kobe

 

What made you decide to hire assistance with Kobe's move?

When I first began to research moving Kobe, it became apparent pretty quickly that everything had to be done to an exact standard, and if you arrived at the airport with your bird and something wasn't right, you could be turned away, which would be horrible! I had enough to think about with getting myself moved, so I decided to entrust Kobe to PetRelocation. It was a great decision -- I wish they could have handled my paperwork, too! Mandy and the team were so thorough with updates that I knew Kobe would be completely taken care of every step of the way, and that proved to be true.

Thanks again to Kobe and his awesome owner! Please contact PetRelocation with your questions about how to move a bird domestically or internationally.

Cat Travel to the United Kingdom

Wednesday, March 18, 2015 by Pet Travel Questions

Name: Kate
Number of Pets: 2
Pet Type: Cat
Pet Breed: N/A
From: Cambodia
To: UK

 

Hi PetRelocation,

I would like to find out how I can take my cats home when I move back to the UK - no date set yet but just finding out information now for the future. What are the requirements before leaving Cambodia and upon arrival in the UK?

Also, I've seen that some airlines allow pets in the cabin as long as their carriers can fit under the seat. How does that work in terms of them going to the toilet, on a 10+ hour flight?! Or is it better to put them in the hold, especially as there are two of them? Any advice gratefully received.

Thanks,

Kate

 

Hi Kate,

Thanks for your questions, we'd be happy to offer some information. It's usually best to review the official government website of the country to which you're traveling -- in this case the Department for Environment, Food and Rural Affairs (DEFRA). Here you'll find information about the Pet Travel Scheme as well as how to import pets to the UK from "unlisted" countries -- which Cambodia happens to be.

Many international flights will only allow pets to travel via cargo. Though this sounds scary to many at first, it's actually a safe and even preferred method of traveling when cats are well crate-trained and when you choose a pet-friendly airline. Please find more information in this pet travel overview.

Ten or more hours seems like a long time for a pet to withstand, but as you can see from our client pet travel stories, pets travel safely all the time and tend to return to their normal schedule and temperament pretty easily. Again, crate-training is very important and we do recommend placing an absorbent material in the bottom of the crate to help keep it as comfortable as possible during the journey.

Please contact us if you have any questions and would like some assistance with this move. We'd be happy to help.

Either way, good luck with your cats' trip!


 

Incredible Experiences: Magnolia's Big Move

Tuesday, March 17, 2015 by PetRelocation.com Customer

Name: Chelsea
Company: ION Geophysical
Pet's Name: Magnolia
From: Houston, Texas
To: London, UK
 

When my husband was offered a position in the UK, we were thrilled but also slightly worried about the logistics of moving our sweet Magnolia. Being a Boxer with a short little snout, we were concerned about her long journey and how to properly prep her for travel.

Thankfully, after a few days of endless online research we decided to proceed with PetRelocation and we are so glad we did! Maegan and Linda were part of our "team" and we are so thankful for them. The stress of relocating internationally is a job on its own, but when you add a dog to the mix it elevates the stress to a whole new level.

We felt so at ease with the process and never once did we worry about our sweet pup throughout this whole ordeal. The team was professional, courteous, and a joy to work with. We will absolutely be using their service again when we move back to the states!

P.S. Magnolia is doing great and loving this cool London weather!



Sweet Magnolia

Flying With Pets: Cat Travel to France

Monday, March 16, 2015 by Pet Travel Center Questions

Name: Karen
From: Bellingham, WA, USA
To: France
Pets: Pursia (Cat, American Shorthair, 16 yrs, 9 lbs); Kimba (Cat, American Shorthair, 3 yrs, 12 lbs); Zuri, (Cat, American Shorthair, 3 yrs, 13 lbs)
 
 
Hi PetRelocation,
 
We plan to move to the South of France (near Montpellier) this fall with our three cats. We'll probably fly out of Seattle or possibly San Francisco. Would it be better to fly direct to Paris, then drive to South, rather than taking two separate flights?
 
Pursia is getting old and a bit frail. We are worried that the trip will be to hard on her. Also, just juggling 2-3 cats plus all our other luggage will be a challenge as well as the fact that there are no direct flights from the US West coast to the South of France.
 
Thanks,
Karen
 
Hi Karen,
 
Thanks for your questions! First, please take a look at the pet import requirements for France if you've yet to do so. It may also be helpful to look over these basic pet travel tips, and, just in case your cats are not big fans of their travel crates, these cat crate-training tips.
 
We encourage you to research the airline rules regarding cat travel so that you're clear about what your options are -- for international flights it's often necessary that your cats fly in the cargo area (this makes your own trip easier, also). When our clients have very long flights, we often schedule a layover that allows time for pets to take a break and exit their crates, which allows for a less strenuous trip overall.
 
Truthfully there is no right or wrong choice when it comes to the scenarios you're proposing -- both can work out just fine when the right steps are taken to prepare (these steps include crate-training and choosing a pet-friendly airline). Please read over the links we've provided above, talk to your vet about any concerns you may have, and gain some further insight into the pet travel process by reading over some of our recent client pet travel stories.
 
If you think you'd like some help arranging this move, please fill out our online consultation form. We've helped many pets travel long distances safely and would be happy to help you, too.
 
Good luck with whatever you decide!
 

Incredible Experiences: Skittles Moves to Singapore!

Monday, March 16, 2015 by PetRelocation.com Customer

Name: Leon
Pet's Name: Skittles
From: Kansas City, USA
To: Singapore

"Experts with the process AND experience!"

We just relocated from Kansas City to Singapore with our 4 lb Yorkie. Sarah and Mandy didn't treat our relocation as an objective, they treated it like a personal mission!


Skittles

They handled all the administrative and regulatory aspects of the relocation, as expected, but where they REALLY impressed me was with the amount of effort they took in making sure we were comfortable with every step of the process and how they kept us informed, all the way until Skittles was settled in with us in Singapore!

Although the service they provide is pet relocation, they throw in amazing customer service and share the experience with you all the way through!

Need to move your pet to Singapore? Please contact us to speak to a Specialist about your travel options.