Behind the Scenes at PetRelocation: How We Transport Pets Successfully

As the world of pet travel continually evolves, it is even more important for our team at PetRelocation to stay on top of the latest updates with airlines, country regulations, and much more.

That's why our Strategic Accounts Manager, Ashley Myers, was happy to share her own personal insights with Mobility, our industry's magazine, after working over 6 years at PetRelocation. This October 2017 edition article offers strategies for staying organized and on top of an ever-changing industry, while also dealing with the sensitivity of moving furry family members. 

If you have an upcoming move and are considering hiring a professional service to help, we invite you to read on to hear how much heart and planning PetRelocation puts into each move. 


PetRelocation Team


Ask the Experts, News


Cats, Dogs



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By Khamanie Moodley on January 29, 2018 at 10:25 am

Good day, Our family will be relocating to Malaysia -Kuala Lampur at the end on March 2018. We have 2 spaniels which we would like to take with us. It would be appreciated if you can advise if you are able to move my Spaniels from South Africa-Gauteng to Malaysia - KL?Thank youRegards Khamanie Moodley

By Christina at PetRelocation on January 29, 2018 at 11:01 am

Hi Khamanie,

Thanks for your question! Yes, we can move your spaniels from South Africa to Malaysia. It takes about 30-45 days to prepare for a move to Malaysia if starting from scratch, so if you would like to speak with a consultant please fill out our Arrange a Move form as soon as possible and we will be in touch!

By romani on December 13, 2017 at 2:38 am

Hi Team,Hope u doing good!I am travelling with my pug from Bangalore to Miami via Frankfurt and both the flights are Luftansa. The layover is 1 hr 30 mins in Frankfurt. Can you please let me know if this layover time is good enough to transfer my pet from one flight to the other or will they need to rush . Will they feed her and do other necessary things? I do not want to stress her keeping in mind, as she's snub nose breed.Thanks, Romani

By on December 13, 2017 at 9:23 am

Hello Romani, great question!

That all depends on how your pug will be traveling. If she is traveling as cargo, Lufthansa requires a minimum layover time of 4 hours to ensure she has plenty of care and attention during her time at the Frankfurt Animal Lounge. Pets traveling through the Animal Lounge (with the 4 hour stop) are let out in a larger run and are given food and water to help offer comfort.

We would recommend checking with Lufthansa to ensure you've made a valid booking if she is flying as cargo. On the other hand, if she is flying as excess baggage, you may need to lengthen her layover period and, again, we recommend contacting Lufthansa directly for more information on how the layover will be handled.

We hope this helps, Romani. Safe travels to you and your pug!

By Bruna Kleinman on November 21, 2017 at 4:22 pm

I would like to bring a 4 months old puppy from Brazil to the US. I was wondering what exactly are the requirements and if I should follow the requirements by the state that I'm going to live in (Texas) or the state that I'm entering the country with the puppy (Georgia).Thank you

By on November 21, 2017 at 5:13 pm

Hi Bruna,

The rules and regulations for bringing a dog from Brazil between states do not differ enough to worry about meeting one or the other's requirements (unless you were moving to Hawaii, of course!).

We recommend following the United States rules and requirements for importing dogs, which can be found on our website here. Thanks for reaching out to us, Bruna, and safe travels to you both!

By Richard Belafi on October 9, 2017 at 4:53 pm

We would like to travel from Montreal Canada to Malaga Spain for vacation with our Weimaner (1 year old in March 2018. Is it possible to travel on a commercial airline with a dog this size (will be approx 80 lbs by March 2018. Any advise?Thanks

By on October 10, 2017 at 9:35 am

Hello Richard, thanks for the question!

Yes, it is possible to travel on a commercial airline with your dog! Keep in mind you will either need to book your dog as cargo or excess baggage. If you're worried about what cargo is like for pets, we would recommend reading this blog for more information.

Also, look into booking your dog with a pet-friendly airline like Lufthansa. We have an excellent blog covering how to book your pet with them here.

If you need further help, please don't hesitate to reach out to us here.

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