Pet Travel to Malaysia and Kuala Lumpur Quarantine Station
We've helped many clients with the relocation of their family pet to Kuala Lumpur, Malaysia and are often asked about the Quarantine Station and the conditions of stay for their pets. To shed some light on the experience, here are a few frequently asked questions about the Kuala Lumpur Quarantine Station.
If you're just starting out and need information about the import requirements, take a look at our Malaysia country profile page to learn more about transporting your pet to Malaysia.
Kuala Lumpur Animal Quarantine Station (KLAQS) Frequently Asked Questions
Where is the KLAQS located?
KLAQS is located at the Kuala Lumpur International Airport in Sepang:
Animal Quarantine & Import Export Control Complex
KL InternationalAirport (KLIA), Sepang
Jalan Pekeliling 4
64050 Sepang Selangor
Tel: 603- 87872377 / 79
Fax: 603- 878722378
Can I visit my pet(s) during their stay in quarantine? Who else is allowed to visit?
Owners and anyone authorized by the owners are allowed to visit the pets daily between 8 a.m. and 4 p.m. Visitors are advised to strictly observe all rules and regulations of the quarantine station. Each visit is preceded with signing in at the quarantine station office and picking up a visitor tag.
If you plan on having someone other than your family members visit your pet(s), please let your PetRelocation Coordinator know in advance so they can inform KLAQS.
What are the accommodations like?
Dogs are rotated between two enclosures -- a 40m indoor area and a covered outdoor area of a similar size. There is a strip of land around these enclosures where a quarantined dog can be let out to run around. There is also a very modern cattery where cats stay.
All enclosures are cleaned once a day.
Please note that the facilities are not air-conditioned, but you may supply a fan for your pet. Again, feel free to speak to your PetRelocation Coordinator about the options available to you.
A kitty stretches out in his roomy enclosure at KLAQS.
Can my pet(s) be fed their own food? Can I send along food?
You may send 1-2 servings of food along with your pet(s). This is for feeding at any connections they might have along the way. The food must be dry food and placed in a resealable bag and attached securely to the top or side of the crate with feeding instructions.
For their stay in quarantine, the KLAQS will provide food or can accommodate special food and medication requirements as long as the food is available for purchase in Malaysia. Please let your Coordinator know what type of food your pet requires and they will be able to look into having it purchased.
Please also let your PetRelocation Coordinator know the exact feeding instructions for your pets so they can let the KLAQS employees know.
Want to read about some of our clients who have moved their furry family members to Malaysia? Here's the story of three Westies we moved here. For a more in-depth look at the KLAQS facilities, check out Archie's Move: A Closer Look at Quarantines and Pet Travel to Kuala Lumpur.