Moving pets to Germany:  “You could teach the course on customer service”

"Sarah Jean," a Labrador, traveled from New Jersey to Germany with PetRelocation.com.  Here's what her owner had to say:

Cara,

We are now in our home with a nice black lab named Sarah Jean.

She arrived about 1.5 hrs ago. She has been walked, fed, played with and petted and is now sound asleep on my carpet.

Thank you thank you thank you for delivering her safe and sound AND for communicating with us every step of the way. You could teach the course on customer service.

As corporate director of global HR I know what you have gone through to deliver this A+++service.

Many thanks is not even enough.

Jean C.