In addition to United's PetSafe expansions that included adding new PetSafe routes to Latin America, Canada, and within the United States, they have also rolled out several new product enhancements.
-United was recently approved to add three new PetSafe vans to its existing fleet. These new additions will operate in Chicago and Washington Dulles, supporting two of the busiest hubs just in time for summer travel season.
-Fifty new agents have also been added to the PetSafe desk, which means that customer calls will be answered more quickly and efficiently and wait times will be reduced.
-Finally, construction on an on-site kennel facility in Chicago has now begun, and it is expected to open in early spring 2013.
According to United, “These are just a few of the PetSafe developments planned for 2013. We are off to an exciting start, and please watch for more enhancements in the months ahead.”
Please contact PetRelocation if you have any questions, and keep in touch for more pet travel updates.
Editor's Note: This post was originally published in March 2013 and has been updated with new information.