Name: Andy and V
Pets’ Names: Shimmy and Bella
From: Northern Westchester, NY
Back in March of 2011, we were given the opportunity to move to China and further our respective careers, but one question immediately popped into mind. How do we get our two cats there safely? My wife and I searched and found several pet moving agencies, but ultimately chose to go with PetRelocation.com. They were not the least expensive, but when it comes to moving a member of the family (as these cats have become), the sense of security and the remarkable service we received from Ashley soon let us know we had made the right choice. She helped us navigate through all of the paperwork and medical requirements. Additionally, through PetRelocation.com we were able to avoid having our cats having to serve a seven-day quarantine period here in China. The move recently took place just this past December.
The choice to use Ashley and the team at PetRelocation.com only became more appreciated when some last minute paperwork issues from our vet forced our cats to have to leave a week after we originally planned. Through Ashley we were able to set up door-to-door service from my wife’s parent’s house, where the cats were temporarily housed, to our new home in China. Ashley’s calm sense of confidence throughout the process made it far less stressful than I imagine it could have been.
Once the cats were picked up, my wife and I had constant updates on their whereabouts and the status of their journey. PetRelocation.com’s Shanghai based associate, James, met us in the airport to collect some paperwork, and nine days later showed up at our door with the rest of our family.
I really can’t say enough good things about the services we were supplied with. Even after delivery they helped me source out some supplies that were difficult to locate locally.
Moving is tough enough. Moving to another country, like China, is a whole new level of headache. For example, our personal items (clothes, pictures, etc.) have been stuck in customs since landing here. If you plan on bringing your pet(s), do yourself a favor and contact the team at PetRelocation.com.