Service Dog Travel to Australia

Emotional Support Dogs and Service Dogs Traveling to Australia 

Hi PetRelocation,

Can I travel with my emotional support animal (in cabin) to Australia? Which airline would you suggest?



Hi Ingrid,

Thank you for your question. We typically use Qantas Airlines for our Australia pet moves, and they have explicit rules about pet travel. Service animals are sometimes allowed to travel in cabin, but certain requirements must be met and this is only applicable to particular routes. Also, there is a difference between service animals and emotional support animals, so be prepared to understand and follow that distinction and all that it entails. 

Please review the information Qantas has posted on their website regarding service animal travel, and it will probably be a good idea to call and speak to someone directly about your situation. Whenever documentation is required, in this case service dog identification, it's smart to make sure you're on the right track before you book your flight.

For reference, here's a little more information about international travel with service dogs. We also have a comprehensive Australia Pet Travel Guide available on our blog if you'd like to take a look. 

Hope this helps! If you decide you'd like some help moving with your dog, you're welcome to contact us for a consultation. 

Thanks again for reaching out, and please let us know if we can of further assistance. Good luck!

Pet Travel Question Details:

Name: Ingrid
Number of Pets: 1
Pet Type: Dog
Pet Breed: Pug
From: Canada
To: Australia


Editor's Note: This post was originally published in May 2014 and has been updated with new information.


PetRelocation Team


Air Travel, Airlines, Ask the Experts, Quarantine




Australia, Canada


Add a Comment

By Lexy on November 14, 2018 at 3:55 pm

Hi,I am planning to vacation to Australia and am wondering whether it is possible to bring my emotional support cat with me. I require her for PTSD, Anxiety and panic attacks and can't be without her when I enter the country - will they quarantine her when I get to Australia?thanks. lexy

By Maegan at PetRelocation on November 26, 2018 at 10:04 am

Hi Lexy! From what we understand, Australia requires emotional support animals to travel in-cargo and undergo 10 days of quarantine upon arrival. However, feel free to reach out to the Australian Governement here for any clarification. Hope this helps!

By Brooke on December 16, 2017 at 3:29 am

Hi,I will be moving from Australia to US. I really need to have my emotional support dog in cabin with me for debilitating anxiety, panic attacks and PTSD. She is a chihuahua. Will it be possible for her to fly in cabins with me? Which airlines allow this from Australia and what documentation do I need? And how to I go about this? She is an emotional support dog, not a service dog.

By on December 18, 2017 at 9:34 am

Hello Brooke, thanks for reaching out!

It is up to the discretion of the airline on whether or not your dog will be able to travel in-cabin. You will need to reach out to them directly to determine if it is possible and what will be needed for them to approve this mode of transportation.

In our experience, we have yet to have a client get in-cabin transport approved by any airline but that doesn't mean you can't still ask. Also, keep in mind that you will still need to obtain an export permit from DAFF/AQUIS for your dog to travel, as this is required for export.

Sorry we do not have more definitive information on this for you. Good luck with everything!

By Tin on December 13, 2017 at 5:04 am

Hi! I'll be working in Sydney soon. Is it possible to bring with me my dog from the Philippines? My furbaby is a pure shih tzu. Thanks for your help.

By on December 13, 2017 at 9:34 am

Hi Tin!

It is possible to move a dog from the Philippines to Australia.

However, the Philippines is considered a "Non-Approved" country by Australia which means you will first need to move your dog to an approved country for a minimum of 45 days before you can depart for Australia. You can read more about the import process for Non-Approved countries here.

Also, because your baby is a Shih Tzu, we recommend reading through these snub-nosed breed tips on our page before planning your move.

We hope this helps, but if you need further guidance please do not hesitate to let us know!

By Seth Reed on July 11, 2017 at 7:26 am

My dog is a mix with some obvious " dangerous dog" physical characteristics. He is my emotional support dog. I have been diagnosed with PTSD and severe anxiety disorders as well as suffering chronic depression. I want to go to australia and need my dog but I worry about Australia's breed restrictions on importation.

By on July 11, 2017 at 8:54 am

Hi Seth, thanks for reaching out.

Due to the delicate nature of your situation, we recommend reaching out directly to the Australia government to find out what your options may be.

Here is a link to the site where you can peruse the rules and regulations and find the appropriate contact information. Hope this helps and good luck with everything!


By Roger Smith on March 30, 2017 at 5:14 am

Really enjoyed reading this blog. You have experienced some great adventures.

By on March 30, 2017 at 3:16 pm

Thanks for reading!

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